Ma.

Czarina Miranda
BS Psychology IV

Seminar
December 8, 2016
HarryPound Consultants Inc.

Hiring and Retaining High-Value Employees

DATE: October 18, 2011
TIME: 8:30am-5:30pm
VENUE: Mandarin Oriental Hotel, Makati City.

Seminar Description
This seminar will present effective strategies, methods, and techniques in recruiting,
screening, and hiring the most competent applicants for a given job. In addition, this
seminar will focus on planning and implementing programs and initiatives to help retain
productive employees especially because of the recent downturn of the Philippine
economy.

Target Participants
Top executives, managers, and supervisors
Instructional Methods
Lectures, mental skills tests, and intensive whole group discussions of case studies and
model scripts
Take-Home Materials
Participants' manual, case studies handouts, model scripts handouts, and certificate of
attendance

Ma. Czarina Miranda

BS Psychology IV
Seminar Outline
I. Seminar Introduction
A. Welcome Remarks
B. Seminar Objectives
C. Seminar Coverage
D. Instructional Methods

II. Hiring Process

A. Hiring Framework
B. Key Principles

C. Rationale
1. Costs Of Wrong Hiring
2. Benefits Of Correct Hiring

D. Job Competencies Identification

1. Job Description Document Preparation
2. Job Specification Document Preparation

E. Recruiting Process
1. In-Company
2. Recruitment Agencies

Seminar
December 8, 2016

Ma. Czarina Miranda

BS Psychology IV

F. Screening Process
1. Resume Evaluation
2. Telephone Interview
3. Face-To-Face Unstructured Interview
4. Psychological Tests
5. Cognitive Tests
6. Reference Check

G. Selecting Process
1. Planning
2. Job Competencies Ranking
3. Competency-Based Behavioral Questions Preparation
a. Critical Incident
b. Action
c. Results
4. Behavioral Questions Validation
5. Interview Script Preparation
6. Candidate Interview Process
7. Behavioral Examples Rating Computation
a. Competency Rating Computation
b. Final Selection Report Format

Seminar
December 8, 2016

Ma. Czarina Miranda

BS Psychology IV

H. Employment Contract Offer

I. Key Success Factor

III. Retaining Programs

A. Retaining Framework
B. Key Principles

C. Rationale
1. Costs Of High Turnover
2. Benefits Of Low Turnover

D. Employee Satisfaction Level Assessment

1. Focus Group Discussions
2. Organization Climate Surveys

E. Retaining Programs And Initiatives

1. Core Programs
a. Hiring Process
b. Compensation Package
c. Benefits Package
d. Company Orientation

Seminar
December 8, 2016

Ma. Czarina Miranda

BS Psychology IV
e. Performance Expectation Setting
f. On-The-Job Training
g. Formal Classroom Training
h. Performance Appraisal System
i. Promotion System
j. Disciplinary Action Procedure

2. Support Programs
a. Complaints Handling Procedure
b. Delegation
c. Coaching
d. Mentoring
e. Company Newsletter
f. Suggestion Box
g. Employee Of The Year Award

3. Initiatives
a. Positive Face-To-Face Talk
b. Positive Personal Notes
c. Inter-Personal Conflict Resolution
d. Informal Breakfast Meetings

Seminar
December 8, 2016

Ma. Czarina Miranda

BS Psychology IV

Seminar
December 8, 2016

F. Key Success Factor

IV. Seminar Integration

A. Open Forum
B. Seminar Evaluation
C. Distribution Of Certificates
D. Closing Remarks

Master Trainer
Norman Goss is the first and only recipient of the prestigious Washington SyCip Award
from SGV & Co. in Applied Training Technology because of his exceptional competence
in conducting information technology and management development courses in major
countries across Asia. He has over 25 years experience in designing and conducting
corporate training courses to more than 550 leading business organizations in the
Philippines, Malaysia, Indonesia, Vietnam, Kuwait, and China.
Norman is the premier behavior-based corporate trainer in Asia whose landmark
research in Filipino-based belief modification has made his training courses achieve
measurable performance increase in the workplace. He completed his Top Management
Program from the Asian Institute of Management and has served as a Faculty in various
universities including the University of the Philippines and De La Salle University. In
1990 he served as the Executive Director of SGV-DDI, a firm associated with
Development Dimensions International, Incorporated, the worlds leading provider of
management leadership training solutions. He obtained his Trainer Certification for the
Interaction Management, Targeted Selection, Service Plus, and Targeted Management
courses from SGV-DDI. He is a past president of the Philippine Society for Training and
Development.
Norman is currently the Executive Vice President for Global Operations of HarryPound
Consultants Inc.

Ma. Czarina Miranda

BS Psychology IV

Seminar
December 8, 2016

Rates per participant:

P6, 500 + VAT until September 28, 2011 and paid within the assigned due date
P7, 500 + VAT starting September 29, 2011 and paid within the assigned due date
P8, 500 + VAT for on-site payments

FREE 1 SEAT for every 5 seats availed.

* Rate for five seats availed will be based on actual date of payment.
*10% discount no longer applicable.

DURATION: 1-Day
RATE: 7500.00 Peso

Ma. Czarina Miranda

BS Psychology IV

Seminar
December 8, 2016

HarryPounds Seminar

The outline of the program is well organized. Starting from the title itself Hiring
and Retaining High-Value Employees it is catchy and the target participants will
surely think that the topic from the seminar will be very useful not only for them but also
for the company in the long run. Also the seminar outline includes the description of the
seminar and who are the target participants. In that matter you can see already the real
purpose of the seminar. HarryPound Consultants Inc. are willing to give Take-Home
Materials that is useful during and after the seminar. The Take-Home Material became
their hook because their seminar is costly but the participants will get something they
can still use after the seminar.

It is also good to include the objectives and the topics that will be discussed.
Which is more convincing is the part when the company will tell who will be the Master
Trainer and what are the credentials of the Trainers and Speakers, since we all know
that people will be more convinced to attend the seminar if they will know partially who
are the Master Trainer or Speaker and their credentials.