Slide 1.

Chapter 1
Information Systems
Lecture 1
Data, Information and Decisions

Slide 1.2

Data and Information

Historical trends
Information definition
information is data processed for a purpose

Processing data
categories of data processing (see next slide)

Slide 1.3

Data and Information

Slide 1.4

Decisions Cognitive Style and

Background
Decision making style
Analytical
Intuitive

Information absorption style

Detailed
Holistic

Background

Slide 1.5

Decisions Cognitive Style and

Background (Continued)

Figure 1.2

Four cognitive styles for absorbing information and taking decisions

Slide 1.6

A Model of Decision Making

Intelligence
Design
Choice
Implementation

Slide 1.7

Decisions
Model of Decision Making

Figure 1.3

Stages in making a decision

Slide 1.8

Levels of Managerial Decision Taking

Strategic planning
Tactical planning and control
Operational planning and control

Slide 1.9

Levels of Managerial Decision Taking

(Continued)

Figure 1.4

Information characteristics for managerial decisions

Slide 1.10

The Structure of Decisions

Unstructured
Semi-structured
Structured

Slide 1.11

The value of Information

Quantifiable value
Non-quantifiable value
Intelligence
information collected for background
understanding

Cost benefit analysis

to establish project viability

Slide 1.12

Chapter 1
Information Systems
Lecture 2
Systems and Management
Information Systems

Slide 1.13

The Idea of a System

Definition
A collection of interrelated parts that taken
together forms a whole such that:
the collection has some purpose;
a change in any of the parts leads to or results
from a change in some other part(s).

Characteristics
inputs, outputs, processes, storage

Slide 1.14

Characteristics of Systems
Systems objectives
objective(s)
measure of performance

Inputs and outputs of a system

Systems environment
Boundary
Open and closed systems

Slide 1.15

Systems Connected by
Inputs and Outputs

Figure 1.7

Systems connected by inputs and outputs

Slide 1.16

Subsystems and
Systems Hierarchies

Figure 1.8

Hierarchical relations between subsystems in a manufacturing organization

Slide 1.17

Subsystems Decoupling
Degree of coupling
highly coupled, decoupled
buffer
slack capacity

Total systems approach

Control
feedback, feedforward

Slide 1.18

Management Information Systems

Drivers
cost, speed, interaction, flexibility

Databases

Figure 1.16

Business information support systems (alternative terminology)

Slide 1.19

Management Information Systems As a

Collection of Subsystems

(a)

(b)

Figure 1.18

The relation between the data-processing and management information

systems

Slide 1.20

Management Information Systems

MIS as a collection of subsystems
Design of MIS
Approaches to MIS design
by-product
null
key variable
total study
critical success factor

Slide 1.21

Informal and Formal Information

Formal
produced by standard procedures
objective
relevant

Informal
subjective
qualitative
arrives via non-standard channels