Beruflich Dokumente
Kultur Dokumente
University of Washington
ASSERTION~ SKILL OR C O G N I T I V E R E S T R U C T U R I N G
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374
Assessment
Participant questionnaires. The Rathus Assertiveness Inventory
(Rathus, 1973), the Assertion Difficulty Inventory, the S-R Inventory of
Anxiousness (Endler, Hunt, & Rosenstein, 1962), and the S-R Inventory
of Hostility (Endler & Hunt, 1968) were administered at pretest, posttest,
and follow-up measures to all participants. The situations used in the two
S-R Inventories as well as the Assertion Difficulty Inventory are described
below. Both before and immediately after the first session, participants
rated their expectations for therapy success on a 5-point scale ranging
from "zero chance of success" (1) to "100% chance of success" (5).
Peer questionnaire. Each participant gave the name of a person who
she believed knew her well and saw her often enough (generally, at least
once a week) to complete a questionnaire at posttest evaluating her
assertive behavior. Open-ended questions requested such information as
whether changes were observed and the effect of such changes on their
relationship.
Behavioral role-play test. An extended interaction behavioral roleplaying test was administered at pre- and posttest. A trained male-female
assessment team delivered role-play lines verbatim to participants from
predetermined scripts. Following a response of the participant, the as-
A S S E R T I O N : S K I L L OR C O G N I T I V E R E S T R U C T U R I N G
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376
were also very low in frequency, most items included were rated as mildly
to moderately difficult.
Assertion difficulty inventory. An inventory was constructed by rewriting the 26 situations into one-sentence summaries, with instructions to
rate each situation on the amount of difficulty one would have in responding assertively in that situation. Ratings varied from easy (1) to extremely
difficult (5).
Training, role-play, and S - R inventories situations. Situations for training, role-play assessment, and for the S-R Inventories of Anxiousness
and Hostility were drawn from the Assertion Difficulty Inventory. Situations required refusal and initiation with both males and females. The six
pre and posttest role-play situations were similar in content but not identical, and were matched on rated difficulty and frequency.
Therapists
Therapists were four female and four male advanced graduate students
and postdoctoral fellows. All therapists had prior training in both behavior
and cognitive therapy and received approximately 20 hr of training for this
study. Therapists received weekly group supervision from the first two
authors during which audio tapes were reviewed to insure that the
therapies were being conducted appropriately and progress of each participant was discussed.
Treatment Conditions
There were a total of five conditions: behavior rehearsal (n = 16),
systematic rational restructuring (n = 16), behavior rehearsal/rational
restructuring (n = 16), relationship control (n = 16), and a waiting-list
control, (n = 15). Treatment was conducted individually in eight sessions
over an 8-week period. A within-sample matching technique, based on
pretest questionnaire inventory scores, was used to assign participants to
the five conditions such that groups were equated on mean scores for each
inventory.
The overall format for the three behavioral treatment groups was similar: treatment components included coaching, modeling, self-coaching,
rehearsal, self-evaluation, feedback, therapist praise, and in vivo practice.
Therapy consisted of practicing assertive behaviors, rational restructuring, or a combination of both in 12 training situations, with 4 rehearsal
trials per situation. Modeling was faded out over the course of the
therapy. The in vivo practice was discussed at the beginning of each
session and coaching, feedback, and praise were given as appropriate.
Behavioral rehearsal. Training focused on verbal content, nonverbal
behaviors, and strategies of assertive behavior. A list summarizing principles of assertive behavior was given to each client. Using a tape recorder,
the therapist modeled an assertive response and then the client roleplayed each situation four times with the therapist. The number of predetermined prompts per trial delivered by the therapist increased from one
ASSERTION" SKILL OR C O G N I T I V E R E S T R U C T U R I N G
377
to four over the four trials. Before each trial, the client verbalized one or
more self-coaching statements (e.g., "Remember, keep good eye contact"). Following each trial the client evaluated her own behavior, using
the principles of assertive behavior as criteria, on a 5-point scale, and
feedback and coaching were given. Therapists maintained a skill oriented
focus to insure that participants did not engage in verbal cognitive restructuring. Clients were instructed to practice and record a description of their
assertive behavior at least five times during the week.
Systematic rational restructuring. Treatment was a modification of the
systematic-rational restructuring procedure proposed by Goldfried et al.
(1974). The therapist modeled the cognitive restructuring process and
each participant was given a list of assertive beliefs. After the participant
verbalized several self-coaching statements (e.g., "Remember, saying no
to a friend probably won't make her dislike me forever."), she practiced in
her imagination cognitively restructuring the situation read by the
therapists over four separate trials. To ensure that participants did not
covertly practice assertive responding, they were instructed to verbalize
or "think out loud" their self-defeating thoughts and reevaluations immediately following each of the four situation presentations. Therapist
prompts ensured that participants focused on their self-statements instead
of on what they would do in the situation. Inasmuch as this condition
involved no overt behavioral response, prompts were written for trials 2-4
to indicate that the other person in the situation had continued to refuse or
persist one or more times. The prompts were taken directly from the
script used for the comparable trial in the behavior rehearsal condition.
Following each trial, the participant rated her anxiety and anger levels and
was given feedback and coaching on her ability to reevaluate the situation. Participants were instructed to practice cognitive restructuring at
least five times each week in situations that might call for assertive
behavior and to record a discription of the situations and the restructuring
process.
Behavior rehearsal~rational restructuring. A combined procedure was
used and the participant both practiced rational restructuring and behaviorally rehearsed each situation. Homework assignments were a combination of those given to participants in the restructuring and behavioral
rehearsal therapies.
Relationship Control. This treatment was designed to control for the
effects of being in individual treatment for assertion problems and therapist
approval and "permission" to behave assertively. Participants were told
that assertion problems are due to a lack of self-confidence, which can be
overcome by expressing opinions, beliefs and feelings in an accepting and
supportive atmosphere. During session 1, the treatment rationale and the
participant's assertion problems were discussed. During sessions 2-8, any
topic of concern which the participant brought up was discussed. The
therapist responded to comments with one or more of the following; attending behavior, reflection of feelings, open-ended questions, and summariza-
378
tion of content. Assertion was discussed at least once during each session
and therapists generally expressed approval for attempts at behaving assertively. Therapists refrained from giving advice, directions, cognitive
restructuring-type comments, and skill training comments.
Waiting list. Participants assigned to the waiting-list control were told
that because of the large numbers of applicants, there would be a time
delay before they would receive treatment. At the end of 8 weeks they
were contacted and told they would have to retake the assessment battery
before beginning treatment. Participants were then offered treatment and
were not included in the follow-up assessment.
RESULTS
Location of Therapy
Due to the nonrandom assignment to location, any differences at posttest between the participants in Washington, D.C. and Stony Brook (a
distant suburb of New York City) would be difficult to interpret. Nonetheless, location was included as one of the factors in the three-way analysis
of covariance. The results reflected a main effect for location on only one
dependent variable: Washington, D.C. women across all treatment conditions had fewer speech dysfluencies per situation than Stony Brook
women (.70 vs .90 respectively, F (1,57) = 3.86, p < .01).
Sex of Therapist
There were no main or interaction effects for sex of therapist on any
dependent variable used in this study. To assess whether sex of therapist
might interact with sex of the other person depicted in the assertion
situations used for assessment, the situations in the behavioral roleplaying test and the S - R Inventories of Anxiousness and Hostility were
divided into two groups according to sex of the other person in the
interaction. Sex of therapist had no effect in any of these analyses.
Further, assessment scores on interactions with females were found to be
almost identical to scores with males, irrespective of therapist sex.
ASSERTION: SKILL OR C O G N I T I V E R E S T R U C T U R I N G
379
taJ
37.39
3.01
1.69
7.55
19.02
1
l
3.69
2.23
(4,73)
(4,72)
(4,69)
(4,72)
(4,72)
(4,72)
(4,69)
(4,73)
(4,73)
(4,69)
(4,72)
(4,73)
(4,73)
(4,73)
(4,73)
(4,73)
df
.001
ns
ns
ns
ns
.01
ns
.001
.05
ns
.001
.001
.001
.001
.001
.001
4.33a
0.72a
3.35a
26.02a
20.48a
25.56a
22.15a
4.21a
.38a
3.35a
8lab
4.76a
1.99a
3.54a
206.99a
109.92a
BR/RR
3.72a
1.32a
3.03a
32.02a
20.05a
21.65a
28.52a
3.49b
1.04b
3.03a
74ab
4.57a
2.37ab
-5.15ab
199.97a
120.50a
RR
4.29a
0.61a
3.50a
28.43a
19.07a
18.63 a
33.02a
4.27a
.53a
3.50a
86a
4.87a
2.48ab
- 15.17ab
225.25ab
130.53ab
BR
RC
3.16b
1.26a
3.23a
31.14a
21.69a
35.92a
41.30a
2.80c
.82b
3.23a
72ab
3.76b
2.83b
-22.98ab
243.43ab
157.16ab
2.93b
0.88a
2.92a
39.86a
21.80a
38.69a
34.40a
2.50c
1.03b
2.92a
66b
3.46b
3.43c
-36.98b
263.79b
172.36b
WL
Note. Abbreviations: BR/RR = behavior rehearsal/rational restructuring; RR = rational restructuring; BR = behavior rehearsal; RC = relationship
control; WL = waiting list. Means in the same row with different subscripts differ from each other at least at the .05 level. The lower the score the more
positive the self-esteem.
24.02
3.36
1.69
13.25
6.57
6.46
8.32
Questionnaire battery
Assertion Difficulty Inventory
Rathus Assertiveness Inventory
S - R Inventory of Anxiousness
S - R Inventory of Hostility
Analyses of covariance
Measures
TABLE
381
ASSERTION: SKILL OR C O G N I T I V E R E S T R U C T U R I N G
=-- --e
"
~=c
?
t-
8R/RR
RR
8R
RC
WAIT
Assertion
Content
50
Number of
Responses
30
Percent
Eye Gazing
90
o:
o 20
(ji
70
15
15
I0
T
I
PRE
I
POST
6O
I
PRE
POST
Number of Speech
Dysfluencies
1.45;
1.15
0.85
0.55
L~udness/Affect
Roting
"T
PRE
t_
POST
Bose Anxiety
50
3O
X.
20
\
W
0.25
1"
PRE
POST
60
60
,.w 5C
I
POST
Subjective
Guilt
Subjective
Anxiety
I
PRE
IO
T
60
50
50
30
30
PRE
POST
Subjective
Anger
n- 40
3O
2O
2C
T
PRE
POST
PRE
POST
ASSESSMENT PERIOD
20
PRE
POST
FIG. 1. Unadjusted mean scores for behavioral role-play test performance and subjective emotional response measures at pretest and posttest assessment. With the exception of
base anxiety, all scores reflect averages across six role-played situations.
bo
battery
Inventory
Inventory
S-R
S-R
of Hostifity
of Anxiousness
Inventory
Difficulty Inventory
Rathus Assertiveness
Assertion
Questionnaire
Measures
TABLE
-57.50***
-40.87***
16.63
Pre-follow-up
Post-follow-up
5.07
-40.18"*
-45.25***
0.12
- 76.44* * *
- 61.00" **
2.44
-76.56***
9.94*
46.76***
36.82* * *
- 0.28"
- 1.57***
- 1.29"**
RR
-63.44"**
Pre-post
Post-follow -up
Pre-follow-up
Pre-post
7.69
52.32***
Post-follow-up
44.63 * **
- 0.11
Post-follow-up
Pre-follow-up
- 1.66"**
Pre-follow-up
Pre-post
- 1.55***
Pre-post
BR/RR
Mean
-0.94
-29.44*
-28.50
- 8.00
- 57.00" **
-49.00**
9.62
36.56***
26.94* **
- 0.37" *
- 1.42***
- 1.05"**
BR
differences
- 17.37
-33.69**
- 16.32
- 13.31
- 42.69* **
-29.38**
6.70
25.62**
18.62*
- 0.18*
-0.89***
-0.71"**
RC
--
--
2.93
--
--
- 14.67
--
--
4.47
--
--
-0.10
WL
Pre-post
Pre-post
Pre-post
Assertion content
Speech dysfluencies
Loudness/affect
1.49"**
-0.59*
0.51"
-25.25**
- 12.92"
- 14.28"*
- 16.60"*
1.88"**
-0.70**
0.51 *
7*
1.49***
0.79***
-0.21
0.21
18.03"*
13.28"
18.68"*
12.92'
1.16"**
-0.34
0.21
5
1.47***
1.42"**
-0.72**
0.83"*
-20.13"
- 16.40"*
-23.13"*
-3.93
1.99"**
-0.61"*
0.83 * *
15"**
1.76***
0.25
-0.20
0.43
-21.35"*
- 19.71"**
-5.74
0.72
0.49**
-0.39
0.43
1
0.63**
0.09
-0.52
0.11
-7.56
- 14.99
-2.13
-7.33
0.22
-0.19
0.11
-6
0.29
Significance of change based on within-group t tests. Follow-up data were based only on questionnaire measures, and were not obtained for the
waiting-list control. For the Self-Esteem Scale, the lower the score, the more positive the self-esteem.
* p < .05.
** p < .01.
*** p < .001.
Note. BR/RR = behavior rehearsal/rational restructuring; RR = rational restructuring; BR = behavior rehearsal; RC = relationship control; WL =
waiting list.
Pre-post
Pre-post
Pre-post
Pre-post
Pre-post
Pre-post
Pre - p o s t
Pre-post
Pre-post
Anxiety
Guilt
Anger
Base anxiety
Behavioral role play test:
first response
384
ASSERTION: SKILL OR C O G N I T I V E R E S T R U C T U R I N G
385
TABLE 3
ANALYSES OF VARIANCE FOR TREATMENT EFFECTS."
CONTRIVED SITUATIONAL TEST
Analyses of
variance a
Measure
Assertion content:
across responses
Assertion content:
first response
No. of responses
Treatment means
df
B1URR
RR
BR
RC
10.28
(4,55)
.001
3.87ab
3.46ac
4.05b
3.20c
3.07c
3.12
3.92
(4,57)
(4,49)
.022
.002
4.17ab
4.89a
3.92ab
4.58ab
4.30b
4.92a
3.63a
4.32b
3.79ab
4.44b
WL
386
DISCUSSION
The findings indicate that a combined intervention procedure, employing both behavioral rehearsal and systematic rational restructuring, was
the most effective in increasing assertive behavior and reducing the emotional discomfort associated with such interactions. This superiority,
however, was a function of the greater improvement in the combined
group relative to the control groups. Participants receiving behavior rehearsal, for the most part, demonstrated gains on self-report measures as
well as superiority over participants not receiving the behavioral rehearsal
component on qualitative measures of overt assertion. Of particular interest is the finding that behavior rehearsal therapy, in which clients were
told to ignore their emotional responses, was effective in reducing a range
of maladaptive emotional responses related to assertion in addition to
increasing the number and quality of assertive responses. Cognitive
therapy alone also showed improvement at posttesting. Although the
content of the responses given by participants in rational restructuring
was not as assertive as those emitted by individuals in the other two
behavioral interventions, it was superior to those given by participants in
both control conditions. Our findings lend tentative support to the clinical
observations of Lange and Jakubowski (1976), who have suggested that a
combination of cognitive restructuring and skill acquisition interventions
are the optimal treatment for facilitating assertive behavior. Despite the
fact that the relationship control was both not significantly better than the
waiting-list control group on any measure used in the study, and significantly less assertive on many performance measures than the behavioral
interventions, the participants self-reported the same degree of success in
learning to behave assertively and in reducing their problematic emotional
responses in assertive situations. These results are comparable to the
results of Wolfe and Fodor (1977) who found a similar relationship between
their consciousness-raising group and the two behavioral interventions.
The subjective experience of benefit reported by the relationship control
participants suggests that the very experience of being in therapy may help
A S S E R T I O N : SKILL OR C O G N I T I V E R E S T R U C T U R I N G
387
women at least feel better in assertive situations. It is not clear whether this
is due to the stated purposes of the treatment (i.e., expressing oneself in a
supportive environment), the giving of the permission to behave assertively inherent in any assertion therapy, or any number of other variables
that might have been operating.
Another major finding of this research was that sex of therapist was not
a significant factor in assertion training with our female participants.
While our findings are clear, care must be taken as to how they are
interpreted. Within the context of the present research, potential bias may
have been undercut by virtue of a built-in agreement between client and
therapist that the goal was to facilitate assertive behavior. There may be
differences in actual clinical settings, particularly in selecting goals and
specifying actual behavioral changes needed.
In light of the much publicized popular view that assertion training with
women may result in increased aggression, hostility, and anger and, thus
jeopardize interpersonal relationships, our results are of particular interest and give evidence to the contrary. Across all three behavioral interventions, there was a self-reported decrease, not increase in hostility and
anger as a result of treatment. Although retrospective reports on the
quality of a relationship must be viewed with caution, the results suggest
that relationships were improved as a result of participation in the program.
Content of the initial response only for participants in the rational
restructuring condition was just as assertive as for those in either behavior
rehearsal/rational restructuring or behavior rehearsal alone. When all
response associated with the extended interaction are considered, however, rational restructuring participants were not as assertive as either of
the other two behavioral conditions. An extended interaction role-playing
test may be preferable to use in future outcome research on the grounds
that it more closely parallels the nature of an assertion interaction in real
life. Although the role-play test may be quite adequate as a measure of the
person's assertion capability, this may not reflect the extent of the person's actual assertive responding in the natural envionment.
Our finding that a treatment procedure combining both behavior rehearsal and rational restructuring is most effective could be the result of
its greater applicability to the range of controlling variables associated
with unassertive behavior, rather than evidence of its superiority for use
with all unassertive persons. It could be that some of the particip~ :s in
the cognitive restructuring therapy might have benefited more t am a
behavior rehearsal therapy, and vice versa. A more appropriate
methodology in future research would be to carefully assess each participant across each of the assertion response systems, including verbal and
nonverbal assertive motor skills, social-evaluative anxiety, and beliefs
about both the appropriateness and consequences of assertion; treatment
packages, ideographically designed, could then be implemented and compared.
388
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RECEIVED: May 25, 1978; REVISED: December 1, 1978
FINAL ACCEPTANCE: January 18, 1979