12/21/2016

GmailBookingConfirmationonIRCTC,Train:12228,04Dec2016,3A,INDBBCT

ParulSrivastava<parul25jan@gmail.com>

BookingConfirmationonIRCTC,Train:12228,04Dec2016,3A,INDBBCT
1message
ticketadmin@irctc.co.in<ticketadmin@irctc.co.in>
To:parul25jan@gmail.com

Sat,Nov19,2016at7:04AM

Thisisasystemgeneratedmail.PleasedonotreplytothisemailID.Ifyouhaveaqueryorneedanyclarificationyoumay:
(1)Callour24hourCustomerCareor
(2)EmailUscare@irctc.co.in

IRCTC

TicketConfirmation

DearCustomer,
Congratulations! Thank you for using IRCTC's online rail reservation facility. Your eticket has been booked and the
detailsareindicatedbelow.
Please take a printout of the Electronic Reservation Slip (ERS)/a screenshot of ERS i.e. Virtual Reservation
Message(VRM) OF YOUR TICKET FROM YOUR Booked Tickets History page .You have to carry this printout/VRM
alongwithanyonefromthelistedidentitycards(VoterIdentityCard/Passport/PANCard/DrivingLicense/PhotoID
cardissuedbyCentral/StateGovt/StudentIdentityCardwithphotographissuedbyrecognizedSchoolorCollegefor
theirstudents/NationalisedBankPassbookwithphotograph/CreditCardsissuedbyBankswithlaminatedphotograph)
during train journey in original. Both these will be examined by ticket checking staff on stations/trains for verification
purpose.

TicketDetails
TransactionID:

100000661761354

PNRNo.:

8353357858

TrainNo.&
Name:

12228/MUMBAI
DURONTO

DateofBooking:

19Nov2016

Class:

THIRDAC

Quota:

GENERAL

DateofJourney:

04Dec2016

From:

INDB

To:

BCT

BoardingAt:

INDB

DateOfBoarding:

04Dec
2016

Reservation
Upto:

BCT

Scheduled
Departure:

23:00Hrs

Insurance(No.of
Psng):

PassengerDetails
Sl.No.

Name

Age

Gender

Status

Coach

Seat/Berth/WLNo

SHIVANGI

26

Female

CNF

B1

SANJAY

24

Male

CNF

B1

PRASHANT

25

Male

CNF

B1

FareDetails
Distance:

829KM

https://mail.google.com/mail/u/2/?ui=2&ik=71fa6c8dc5&view=pt&q=irctc&qs=true&search=query&th=1587d1ca4ec4db0a&siml=1587d1ca4ec4db0a

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GmailBookingConfirmationonIRCTC,Train:12228,04Dec2016,3A,INDBBCT

TicketFare:

Rs.4980.00

ServiceCharge:

Rs.46.00

TravelInsurancePremium(InclusiveofServiceTax):

Rs.2.76

TotalFare:

Rs.5028.76*

*PaymentGatewaychargesasapplicable.

Forcancellationofyourticket,pleaselogintoyouraccount,selectthePNRyouwishtocancelandcancelyourticket
online. Cancellation of your eTicket is possible only on the website www.irctc.co.in, and is NOT possible on PRS
Counters.
Youcancancelanyofthepassengernamesfromthelistofpassengersonthisticketwithoutaffectingtheticketasa
whole.
ThisticketisbookedonapersonaluserIDandcannotbesoldbyanagent.Ifboughtfromanagentbyanyindividual,it
isathis/herownrisk
CANCELLATIONOFETICKETS
(1) ETicket can be cancelled online till preparation of charts (which is normally 4 to 6 hours before the scheduled
departureofthetrainfromtheoriginatingstations.(Fortrainsstartingupto12noonthechartpreparationisusuallydone
onthepreviousnight))OR4hoursbeforethescheduleddepartureofboardingthetrainincaseofconfirmedticketOR
30minutesbeforethescheduleddepartureofboardingthetrainincaseofRAC/WLwhicheverisearlier.Ifbyanyreason
youareunabletocancelyourticketonthewebsitetillthetimeofchartingpleasemailtoetickets@irctc.co.in.Usercan
check their refund status online by clicking "Refund Status" link after logging in. All refund will be processed as per
extentRailwayRefundRules.Pleasereferrefundruleshere.
(2) After preparation of charts, the user shall have to file online TDR for claiming refund. IRCTC forward the case to
concerned Zonal Railway on the basis of Customer request through EDR and Enhance coaching refund system. The
refundcasewillbedecidedbyRailways.TheTDRcanbefiledbythesameuserwhobookstheticket.Afterreceiptof
therefundamountfromRailway,itshallbecreditedonlyinthesameaccountthroughwhichbookingwasmadethrough
optedpaymentgateway.IfbyanyreasonyouareunabletofileTDRthroughwebsitepleasemailtoetickets@irctc.co.in.
UsercancheckTDR/RefundstatusthroughTDRHistory.AllrefundwillbeprocessasperextentRailwayRefundRules.
Pleasereferrefundruleshere.
(3) Any refund amount will be credited only in the same account through booking was made by user. Customer is
advisednottoclosethataccountsothatrefundamountwillbecreditedback.
For CHANGE OF BOARDING STATION & CHANGE IN NAME customer can now approach the nearest Railway
Reservation Office with Electronic Reservation Slip print out and photo identity proof mentioned in the Electronic
ReservationSlipatleast24hoursbeforethescheduleddepartureoftrainasperexistingRailwayrules.
Onceyouhavecancelledyourticket,thefreshdetailsandchangesmadebyyouwillbeavailableontheCancellede
Tickets History (as a link to site). The refund amount due to you after cancellation will be credited back to the same
accountwhichyouhadusedforbookingtheticket.
Passengersareadvisednottocarryinflammable/dangerous/explosivearticlesaspartoftheirluggageandalsotodesist
fromsmokinginthetrains.
Foranyfurtherassistance,pleasecontactusat24*7Hrs.
CustomerSupportat01139340000ormailusatcare@irctc.co.in.
Justdial139fromyourlandline,mobile&CDMAphonesforrailwayenquiries.
To book and get food delivered on your train berth, please call IRCTC Toll free No. 1323 or log in at
www.ecatering.irctc.co.in
TobookBudgetHotels,callIRCTCOYOHotelson9313223344noworClickheretobook
********************************Information*************************************
For any enquiries or information regarding your transaction with IRCTC, do not provide your credit/debit card details by
any means to IRCTC. All your queries can be replied on the basis of 15 digit IRCTC Transaction id/ 10 digit PNR no./
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GmailBookingConfirmationonIRCTC,Train:12228,04Dec2016,3A,INDBBCT

Userid.IRCTCdoesnotstorethecredit/debitcardinformationinanyformduringthetransaction.
**********************************************************************************

WarmRegards,
CustomerCare
InternetTicketing
IRCTC

https://mail.google.com/mail/u/2/?ui=2&ik=71fa6c8dc5&view=pt&q=irctc&qs=true&search=query&th=1587d1ca4ec4db0a&siml=1587d1ca4ec4db0a

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