Oracle Advisor Webcast

OBIEE 11g Diagnostic Tools

Ian Bristow
Principal Support Analyst

Safe Harbor Statement

The following is intended to outline our general product
direction. It is intended for information purposes only, and
may not be incorporated into any contract. It is not a
commitment to deliver any material, code, or functionality,
and should not be relied upon in making purchasing decision.
The development, release, and timing of any features or
functionality described for Oracles products remains at the
sole discretion of Oracle.

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Program Agenda
Log Files
What are available
Where to find them
How to increase log levels

RDA
Where to download it
How to run it
What it collects

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Program Agenda
Using ODBC/JDBC Procedures for BI Server Diagnostics
Enterprise Manager
Diagnostics Tab
ECID

Dynamic Monitoring Service

BI Management Pack
Where to download it
What it collects

BI Mobile
Crash Log Files
Console Log files

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Log Files What are Available

Admin Server log files
Managed Server log files
Node Manager log files
BI Server log files
Presentation Server log files
Web Catalog upgrade log files
Scheduler log files
Cluster Controller log files

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Log Files What are Available

Enterprise Manager: $DOMAIN_HOME/servers/sysman/log
Installation log files
Repository Creation Utility log files
Upgrade Assistant log files
Map View log files
BI Publisher log files
Embedded LDAP log files
ODBC log files
OPMN: $ORACLE_INSTANCE/diagnostics/logs/OPMN/opmn

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Log Files Where to find them

Admin Server: $Domain_home/servers/AdminServer/logs
Managed Server: $Domain_home/servers/bi_server1/logs/
Node Manager: /wlserver_10.3/common/nodemanager
BI Server: $Middleware_home/instances/instance1/diagnostics/logs
/OracleBIServerComponent/coreapplication_obis1
Presentation Server: $Middleware_home/instances/instance1/diagnostics/logs/
OracleBIPresentationServicesComponent/coreapplication_obips1
Web Catalog upgrade: $Middleware_home/instances/instance1/diagnostics/logs/
OracleBIPresentationServicesComponent/coreapplication_obips1
Scheduler: $Middleware_home/instances/instance1/diagnostics/
logs/OracleBISchedulerComponent/coreapplication_obisch1
Cluster Controller: $Middleware_home/instances/instance1/diagnostics/
logs/OracleBIClusterControllerComponent/coreapplication_obiccs1

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Log Files Where to find them

Enterprise Manager: $Middleware_home/user_projects/
domains/bifoundation_domain/servers/sysman/log
Installation: $Middleware_home/cfgtoollogs/oui
Repository Creation Utility: \rcuHome\rcu\log\
Upgrade Assistant: $Middleware_home/Oracle_BI1/upgrade/logs
Map View: $Middleware_home/Oracle_BI1/bifoundation/jee/
mapviewer.ear/web.rar/WEB-INF/log
BI Publisher: $Middleware_home/user_projects/domains/
bifoundation_domain/servers/AdminServer/logs/bipublisher
Embedded LDAP: $DOMAIN_HOME/servers/server_name/data/ldap/log/
ODBC: $Middleware_home/instances/instance1/diagnostics/
logs/OracleBIODBCComponent/coreapplication_obips1
OPMN: $Middleware_home/instances/instance1/diagnostics/logs/OPMN/opmn
8

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

RDA What it Collects

Environment
Configuration Files
Log Files
For all OBIEE components

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

RDA Where to Download it

Note 314422.1
Zip or tar files available for your OS
Installation instructions in the note
Requires Perl 5.005 or later is installed
Binary version available if no Perl

10

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

RDA How to Run it

Command line interface
rda.sh, rda.pl, rda.cmd
Modules: OS, INST, BI BIPL DAC, INFA
Profiles: FM11g_WlsBi
For example:
rda.cmd vSCRP OS INST BI
rda.cmd vSCRP p FM11g_WlsBi
RDA prompts you for information about your install, for example,
Oracle home, Instances home
HCVE
rda.cmd dT hcve
11

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

RDA How to Run it

More information in note 250262.1 - RDA - Health Check / Validation
Engine Guide.
Details specific to OBIEE 11g running with RDA can be found in note
1367015.1

12

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

RDA Example Output

13

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

RDA Example Output

14

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Using ODBC/JDBC Procedures for BI Server

Diagnostics
Useful on non-Windows platforms
Use nqcmd utility to run the procedures using ODBC
Information on nqcmd is in the Oracle Fusion
Middleware Metadata Repository Builder's Guide for
Oracle Business Intelligence Enterprise Edition
Using JDBC also available
Information about using JDBC is in readme.txt contained
in the bijdbc.jar file in ORACLE_HOME/bifoundation/jdbc.
15

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Using ODBC/JDBC Procedures for BI Server

Diagnostics
call OBISAvailableDiagnostics()

16

Category

Description

General

General overview of the OBIS instance you are connected to

DBInstance:DBNAME1

All of the statistics related to the DB instance named in DBNAME1

DBInstance:DBNAMEn

All of the statistics related to the DB instance named in DBNAMEn

LDAP:Instance1

All of the statistics related to the LDAP instance named in Instance1

LDAP:Instancen

All of the statistics related to the LDAP instance named in Instancen

DBConnectionPool:Instance1

All of the statistics related to the DB connection pool named in Instance1

DBConnectionPool:Instancen

All of the statistics related to the DB connection pool named in Instancen

ThreadPool:Instance1

All of the statistics related to the Thread pool named in Instance1

ThreadPool:Instancen

All of the statistics related to the Thread pool named in Instancen

Cache:Instance1

All of the statistics related to the Cache named in Instance1

Cache:Instancen

All of the statistics related to the Cache named in Instancen

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Using ODBC/JDBC Procedures for BI Server

Diagnostics
Examples:
call OBISDiagnostics('ThreadPool:orcldb_pool')
call OBISDiagnostics('General')
Section 8.6 of Oracle Fusion Middleware System Administrator's
Guide for Oracle Business Intelligence Enterprise Edition 11g
Release 1 (11.1.1) Part Number E10541-06

17

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Using ODBC/JDBC Procedures for BI Server

Diagnostics

The results are listed as parameters.

For example, for the General category:

18

Parameter Name
TOTAL SESSIONS

Description
The total number of sessions connecting clients to the Oracle BI
Server.

QUERIES PER SEC

The number of queries completed each second by the Oracle BI

Server.

NEW LOGINS

The total number of new login requests received by the Oracle BI

Server.

ACTIVE LOGINS

The total number of active logins within the Oracle BI Server.

NEW REQUESTS

The number of new execute requests received by the Oracle BI

Server.

DATA CACHE HIT PER SEC

The percentage of data cache hits for each second.

NEW INIT BLOCKS

The total number of new initialization block requests received by

the Oracle BI Server.

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Enterprise Manager
Diagnostics tab
Log Messages
Log configuration

Log Viewer
Slice and Dice
View all messages for a given ECID

19

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Enterprise Manager

20

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Enterprise Manager

21

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Enterprise Manager

22

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Dynamic Monitoring Service (DMS)

Part of Fusion Middleware Control
Launch with similar URL to WLS Console and Enterprise Manager:
http://<machine_name>:7001/dms
Monitor Java memory usage
Monitor BI components
Presentation Service requests rate
service time
service throughput

23

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Dynamic Monitoring Service (DMS)

24

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

BI Management Pack
Requires Enterprise Manager Cloud Control 12c
Part of Fusion Middleware Pack
Can also download using EM self-update feature.
Gives you:
Configuration management
Application performance management
Service level management

25

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

BI Management Pack Configuration

Take snapshots to store configurations
Compare component configurations

26

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

BI Management Pack - Performance

Monitor performance for both system and end-user
Wide range of metrics
Ability to set up alerts

27

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

BI Management Pack Service Level

Define Service Level Objectives based on your business needs
Report on service level agreement compliance

28

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

BI Management Pack - References

Data sheet on BI Management Pack:
( http://www.oracle.com/technetwork/oem/pdf/511863.pdf )
More information on monitoring BI and Essbase is in chapter 12 of Oracle
Enterprise Manager Cloud Control Getting Started with Oracle Fusion
Middleware Management Plug-in Release 12.1.0.5 E24215-07
( http://docs.oracle.com/cd/E24628_01/install.121/e24215.pdf )
More information on self-update is in chapter 13 of Oracle Enterprise
Manager Cloud Control Administrators Guide 12 c Release 3 (12.1.0.3)
E24473-25
( http://docs.oracle.com\cd\E24628_01/doc.121/e24473/self_update.htm )

29

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

BI Mobile
Crash Log Files
Console Log Files

30

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

BI Mobile Crash Log Files

Synchronise the device with your computer on which iTunes is installed
Crash logs stored under:
Windows 7 / Vista
C:\Users\<user name>\AppData\Roaming\Apple
Computer\Logs\CrashReporter\MobileDevice\<device name>
Windows XP
C:\Document And Settings\Application Data\Apple
computer\Logs\CrashReporter\
Mac OS X
/Library/Logs/CrashReporter/MobileDevice//

31

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

BI Mobile Crash Log Files

32

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

BI Mobile Crash Log Files Example

iOS automatically closes background apps when running
low on memory
Look in the crash log entry, for example:
<72ac54980ded651ef03457985564d46a>
15384
MobileSafari
<35e03a28ede338d89a85870052d951cc> 1186
(jettisoned)

33

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

BI Mobile Console Log Files

Provide real-time output from the device
Requires the iPhone configuration utility
Available from developer.apple.com for Windows, Mac, etc
Connect device to computer
Start iPhone configuration utility
Clear console output
Launch BI Mobile app and set console logging on
Capture console output

34

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

BI Mobile Console Log Files

35

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

BI Mobile Console Log Files

36

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

BI Mobile Console Log Files

37

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Summary
What we covered today
Log Files
RDA
ODBC/JDBC Procedures
Enterprise Manager
Dynamic Monitoring Service
BI Management Pack
BI Mobile

38

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Questions & Answers

39

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Oracle Advisor Webcast Program

Current schedule
Archived recordings
Doc ID 740966.1

40

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

select your product:

e.g.
Business Analytics

Schedule

41

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Archives

Learn More
Available References and Resources to Get Proactive

About Oracle Support Best Practices

www.oracle.com/goto/proactivesupport
Get Proactive in My Oracle Support
https://support. oracle.com | Doc ID: 432.1
Get Proactive Blog
https://blogs.oracle.com/getproactive/
Ask the Get Proactive Team
get-proactive_ww@oracle.com

42

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

43

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Top Articles and Community Links

Note 1262647.1 - OBIEE 11g: How To Check the Log Files
Note 1463034.1 - OBIEE 11g: How To Generate Detailed
Presentation Server Logs for Debugging and Troubleshooting
Note 1367015.1 - Remote Diagnostic Agent (RDA) - OBIEE
11g
Note 1494058.1 - OBIEE 11g: Enterprise Manager
Functionality for OBIEE Administration
Note 1385921.1 Troubleshooting Tips for OBIEE 11g
Mobile Applications on iPad and iPhone

Community thread: Advisor Webcast

10.12.2013 OBIEE Diagnostic Tools
Questions & Answers

44

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

THANK YOU

45

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

46

Copyright 2013, Oracle and/or its affiliates. All rights reserved.