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Atlas Access Standalone Database

Version 3.0 Administrator Manual

Document History
Rev
1.0

Step
Draft Administrator Manual

1.1
1.2

Technical Review
IDTL QA

Created by Wynn-Ann Wells


Atlas Interactive Limited, Created on 26/08/04

Name
Wynn-Ann
Wells
Gordon Ellis
Wynn-Ann
Wells

Date
16/08/04
24/08/04
25/08/04

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This Administrator Manual describes the operation of the Access Standalone Database
Version 3.0. Please take the time to read this manual, and the associated licence agreement
and support and warranty agreement before installing and running the course. If you are
unsure about anything on the licence agreement, please contact:
Atlas Interactive Limited
Tel: +44 (0) 1224 708430
Fax: +44 (0) 1224 708431
Email: support@atlasinteractive.com
www.atlasinteractive.com

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Table Of Contents
1

System Prerequisites ......................................................................................................... 4


1.1
Client Side (Learner Workstation) Hardware Prerequisites ........................................ 4
1.2
Client Side (Learner Workstation) Software Prerequisites ......................................... 4
1.3
Server Side Hardware Prerequisites........................................................................... 4
1.4
Server Side Software Prerequisites ............................................................................ 4
2 Application Installation........................................................................................................ 5
2.1
Installing the Course ................................................................................................... 5
2.2
Installing the Results Manager.................................................................................. 11
2.3
Installing Additional Courses..................................................................................... 18
2.4
Installing Additional Licences .................................................................................... 22
3 Running the Application ................................................................................................... 24
3.1
Launching the Course ............................................................................................... 24
3.2
Launching the Results Manager ............................................................................... 25
3.3
Registering for the Course ........................................................................................ 26
3.4
Course Functionality ................................................................................................. 28
3.5
Assessment Questions ............................................................................................. 31
3.6
Exiting the Course..................................................................................................... 34
3.7
Returning to a Partially Completed Course............................................................... 35
3.8
Exiting the Course Upon Completion........................................................................ 36
3.9
Course Resources .................................................................................................... 37
4 Organisation and Management ........................................................................................ 39
4.1
e-Learning Overview ................................................................................................. 39
4.2
Learning Objectives .................................................................................................. 39
4.3
Assessment............................................................................................................... 39
4.4
Learning Environment ............................................................................................... 40
4.5
Initial Briefing............................................................................................................. 40
4.6
Using the Course ...................................................................................................... 40
4.7
Monitoring Learners .................................................................................................. 40
5 Viewing Results ................................................................................................................ 41
5.1
Launching the Results Manager ............................................................................... 41
5.2
Selecting a Course.................................................................................................... 43
5.3
Viewing and Refreshing Information ......................................................................... 44
5.4
Export Student List.................................................................................................... 46
5.5
Student Details.......................................................................................................... 47
5.6
Resitting the Course.................................................................................................. 48
5.7
Exporting Results ...................................................................................................... 49
5.8
Printing a Certificate.................................................................................................. 50
6 Removing the Course....................................................................................................... 51
6.1
Removing the Results Manager................................................................................ 51
6.2
Removing the Course ............................................................................................... 58
7 Frequently Asked Questions ............................................................................................ 61
7.1
I cannot see the Submit button on the question or the Next button.......................... 61
7.1.1
Full Screen Mode Failure................................................................................... 61
7.1.2
Top Bar Interference .......................................................................................... 62
7.1.3
Search Window or Favourites Left Open........................................................... 63
7.1.4
Screen Resolution.............................................................................................. 64
7.2
I Cannot Close The Login Window or Any Other Windows ...................................... 64
7.3
Content Does Not Play.............................................................................................. 64
7.4
I Do Not Know if I Have the Required Browsers and Players................................... 64
7.5
I have no courses available in the drop down box on my login screen .................... 65
7.6
I click Submit but nothing happens. .......................................................................... 65
8 Support and Warranty Agreement.................................................................................... 66
9 Licence Agreement............................................................................................................ 67
Appendix 1 Benefits of e-Learning .......................................................................................... 69
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System Prerequisites

The following section details the software and hardware prerequisites for both the client side
(Learner workstation) and the server side.

1.1

Client Side (Learner Workstation) Hardware Prerequisites

Before installing the course, please ensure that the following minimum hardware specification
is available:

1.2

PIII with a 600mhz or above processor


128MB of Ram
SoundBlaster or comparative audio card
Keyboard and mouse
Headphones
Graphics Card capable of 1024 by 768, 32-bit
17inch monitor

Client Side (Learner Workstation) Software Prerequisites

Before installing the course, please ensure that the following minimum software specification
is available:

1.3

Shockwave 8.5.1
Flash 5
Microsoft Internet Explorer 5.5 or later with Visual Basic Scripting Installation
Word 2000 Microsoft
Microsoft Excel 2000

Server Side Hardware Prerequisites

Not applicable

1.4

Server Side Software Prerequisites

Not applicable

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Application Installation

The following section will explain how you install the course and the Results Manager, as well
as the process you need to follow to install additional courses and additional licences.
Note: You will need to be logged on to the local PC with administrator access to complete
installation.

2.1

Installing the Course

To install the course, log on as a local administrator and then insert the CD into the
workstations CD Rom drive. The disc should autorun.
You should be presented with the following screen.

If you are not presented with this screen, use Windows Explorer to open the CD Rom
directory structure and run the file Start.exe.
To start the installation of the course, select the Install Course option.

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You should see the Database Manager Access Registration screen. To move on through
the installation process, a specific access code is required from Atlas Interactive Limited.

Please record the following information:

Course Title
CD Number
Company
Company Contact Name
Company Contact Email
System ID number as shown in the box above; in this case 11068

You should have this information on hand to report to Atlas Interactive, as it will be required
for you to attain your access code.
To obtain a code, email this information to support@atlasinteractive.com or alternatively
phone Atlas and request password assistance.
You will then be advised of an alphanumeric password.
Now, complete the Name and Company fields.
Complete the Password field ensuring that the password is entered exactly the same as it
has been provided, as this field is case sensitive. If possible, cut and paste it from the e-mail
sent back to you.

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If the password is accepted, the Install Shield will continue and you should see a Preparing
to Install screen as follows.

If the password is not accepted, please retype paying careful attention to your capitalisation
and characters such as O and zero. It may help to type the password into, for example,
Notepad where you can view the password entered to verify it. If still unsuccessful, re- contact
Atlas Technical Support.
You should then see the Welcome to the Install Wizards screen as follows.

Select Next to continue.


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The Customer Information screen will display. Check the information and confirm that this is
correct by clicking Next to continue.
Note: You can define who can access this course by either selecting Anyone who uses the
computer (All Users) or Only for me (Administrator).

You will now be asked to accept the directory location for installing the course. This is set as a
default to C:\Courses. Consequently, the installation process will set up the program groups
for launching the course content as well as the Results Manager for this location
automatically.
If your installation requires a different location, this can be achieved but does require some
manual intervention. Contact Atlas Interactive Limited first to request guidance and assistance
for your specific requirements.

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Click Next to continue and to accept the Ready to Install the Program screen.

Now, click Install to accept the installation settings and to continue with the installation.

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Installation of the course will now run automatically and will take a few minutes to complete.

When the installation has completed, you will see the InstallShield Wizard Completed
screen.

Select Finish to complete the installation.

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2.2

Installing the Results Manager

The next part of the process requires the installation of the Results Manager and the plugins
that assist with playback of the multimedia components.
To initiate the installation of the players, click Next from the Installing Macromedia
Shockwave and Flash Players pop up.

If you have the required version of Shockwave, you will see the Newer Version Detected
dialogue box.

Click the Cancel button to proceed.

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Progress of the installation of the players will be advised by an installation tracking pop-up.

You should see the Installation Completion screen when the players have been installed.

Click Finish to continue.


The Course Content and part of the Results Manager has now been installed to the computer;
however, the Results Manager installation MUST be completed before the course and the
Results Manager can be used successfully.

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To complete the installation of the Results Manager, you will need to run the Install Results
Manager part of the installer.
You may need to reopen the installer by clicking on the Start.exe icon, which is seen at the
bottom of the screen in the task bar.

Click on Install Results Manger.

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You should see the following screen.

Click OK to continue.
Next, you will be asked to accept the directory location for installing the Results Manager.
This is set as a default to C:\Program Files\ Results Manager\. Consequently the installation
process will set up the program groups for launching the Results Manager for this location
automatically.
If your installation requires a different location, this can be achieved but does require some
manual intervention. Please contact Atlas Interactive first to request guidance and assistance
for your specific requirements.

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Click on the icon/ button to start the installation.

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The following screen will appear.

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When installation of the Results Manager has been completed successfully, you will see this
screen.

Click OK to complete the installation of the Results Manger.


On completion of the installation, the computer may restart. If it does not, it is important that
you restart the computer and log on as a local administrator again to complete the course
installation. This also ensures that the Installer pop up box is closed down, although this can
be closed by clicking on the x in the top right hand corner of the pop up.

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The course can now be tested for the first time before being used on a regular basis.

2.3

Installing Additional Courses

If an additional course is purchased, it will need to be added to the database.


This course will be provided to you on a CD, which will contain the content and the required
database upgrade.
To install the course, log on as a local administrator and then insert the CD into the
workstations CD Rom drive. The disc should autorun.
You should be presented with the following screen.

If this screen does not appear, double click on on D:setup.exe, where d: is your CD drive.
Click Next to continue.

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The following screen will now appear.

Click Next to install for all users.


You should see the following screen.

Click Next again.

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The following screen will appear.

Now, click on Install.


You will see the installation process begin and the progress bar will update as the package
installs.

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On completion, the following screen will appear.

Click Finish.
The course is now loaded, but not configured in the database.
To launch the Results Manager from the Windows Start menu, follow the menu path:
Start > Programs > Atlas e-Learning > Results Manager.

Login to the package using the normal username and password.

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The message below will now appear.

Click on Yes.

This message indicates the update was successful. Users can now register for the new
course.

2.4

Installing Additional Licences

Where a course has been supplied as Price Per Learner, the following message will display
when the last licence has been used and you attempt to register another person:

To rectify this problem, and to purchase new licences, contact sales@atlasinteractive.com.


Additional licences will be emailed as a zip file.
Extract the contents to the folder C:\courses\lms. You should see a File updates.ini and a
Course Updater.exe.
Run the application Course Updater.exe by double clicking on it.

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This box below will now appear:

Click Quit to close.


If there are any errors, the following message will appear:

If you see this message, please contact Atlas Interactive for further assistance.

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Running the Application

This section details the process you will need to follow to operate both the course and the
Results Manager application. For illustration purposes, we will use Authorised Gas Testing as
our sample course.

3.1

Launching the Course

To launch the Course Content from the Windows Start menu, follow the menu path:
Start > Programs > User Group > {Course Name}

In the screen above, you can see that Authorised Gas Testing has been used as an example
and the user group is Atlas e-learning.

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3.2

Launching the Results Manager

Similarly, to launch the Results Manager from the Windows Start menu, follow the menu
path:
Start > Programs > Atlas e-Learning > Results Manager.

Again, Atlas e-learning has been used as the user group.

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3.3

Registering for the Course

To launch the course, follow the steps from 3.1 Launching the Course.
When the course is launched, the following screen will appear:

The Internet Explorer Alert will appear because of the security setting within Internet Explorer
that has been set by Microsoft.
To move on and accept the use of the ActiveX Control that is used to communicate with the
database, select Yes.

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You should see the following login screen:

On this screen you will be presented with a number of different options to which you must
respond:

Select a Course: This will allow you to choose the course you would like to take.
Simply click on the drop down menu and click on the applicable course.
Enter your first and surname: You will be required to enter both your first and
surname. It would be preferable to enter first name and then surname for the purpose
of recording your personal information.
Password: You will be required to choose a personal password. It would be
preferable if this password were a combination of letters and numbers so that it is not
as easily accessible to other Learners. The only person who can access a Learners
password is the administrator.
Date of Birth: To enter your date of birth, simply pull down on the drop down menus
and select the appropriate day, month and year.

Once you have submitted all your details, click Submit.


The following dialog box will appear the first time the Learner is registered.

Click on OK to register the Learner.

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3.4

Course Functionality

The main window will now appear.

Use:

The Back button to work through the content.


The Replay button to replay the current screen.
The Next button to move forward through the Course.
Use the Exit button to close the course.

At the Licence Agreement Screen, the Learner should click the Next button to indicate
acceptance of the terms and conditions of use.

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The course will now commence, beginning with a series of screens detailing how to control
the course and how the course is structured.

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3.5

Assessment Questions

There are two different locations of questions in this course:


Inter and
End
Inter refers to those questions that are asked within a particular section, whereas end refers
to those questions that are asked at the end of the module or section.
To answer a question, make a selection from the answer options (a radio button, or a
checkbox for example) and click the Submit button.

If you fail to select an answer, the following dialogue box will appear:

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You will be also be given feedback on whether you got the questions correct or incorrect.
For correctly answered questions, you will see this type of remediation screen.

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For incorrectly answered questions, you will see this type of remediation screen.

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3.6

Exiting the Course

The course can be exited at any time by clicking on the Exit button as illustrated below.

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3.7

Returning to a Partially Completed Course

If you want to return to the course, relaunch the program and enter your details. Be sure to
enter the same details as before.
Note: The password is case-sensitive.

The course will relaunch and Bookmarks back to where you left it.
If you want to resume, click the Next button. If you want to restart the course, click on Reset
Bookmarking.

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3.8

Exiting the Course Upon Completion

Once you reach the last page of the course, the following screen will display.
To exit the course, click the link entitled Exit button.

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3.9

Course Resources

To view the full voiceover text, click on the Full Text link on the left hand side of the screen.

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This allows you to view the Full Text for the course, which can be seen below.

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Organisation and Management

The following will provide an overview of e-Learning and how it can provide Learners with a
successful learning experience.

4.1

e-Learning Overview

The success of learning depends on many factors including:

Establishment of learning objectives


Achievement of course aims
Fair assessment
Learner
Facilitator
Learning environment

The primary objective of every course is to ensure that each Learner accurately learns and
retains the necessary information based on the learning objectives of the course. This
information can be relayed in a number of ways from conventional classroom teaching to one
to one interactive e-Learning courses. For training involving non-practical content, e-Learning
courses are arguably the most effective.

4.2

Learning Objectives

Learning objectives identify what the Learner has to know or do, how well, and under what
conditions.
Learning objectives may be classified into three categories:

Knowledge Objectives, which state the information the Learner must know and
describes how the knowledge will be demonstrated

Skills Objectives, which state the skills the Learner must be able to perform

Affective Objectives, which clarify the feelings and attitudes of the Learner

These learning objectives help clarify expectations for performance. To learn efficiently,
some attention must be given to how Learners may best achieve their learning objectives.
The learning objectives in this course have been written for and agreed with the client and
those that need to be assessed have been identified.

4.3

Assessment

Assessment is made either by questioning or through a series of scenarios or worked


examples. The latter allows the Learner to demonstrate how they would put into practice the
learning they have received. In e-Learning, the answers to the questions and worked
examples (where applicable) are entered into a database by the computer and form a
traceable audit trail of the Learners performance.

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4.4

Learning Environment

The environment in which the Learner learns is as important as the standard of learning
provided. If the Learner is relaxed, they will be more likely to retain the information they are
given.
It is important, therefore, that the environment is as comfortable and friendly as possible. It
should be comfortable for the Learner to work, which means special attention should be given
to: seating; display screen position; mouse; keyboard; room temperature; ventilation etc.
There should, where practicable, be refreshment facilities available for the Learner as well.

4.5

Initial Briefing

Many Learners can be apprehensive about using a computer or undertaking an e-Learning


Course for the first time. For the most part, a short but informative initial briefing can dispel
these concerns before the course commences. This should include but is not limited to:

Emergency Procedures in the event of a fire or incident or drills


First Aid Procedures
Facilities, e.g. refreshments, toilets, smoking arrangements
What the Learner is going to undertake, how long it is likely to take, how the results
are dealt with, no time constraints, etc.
Handbooks and supporting material to assist (if any)
To ask the facilitator for help if in any doubt or the Learner wants to discuss any
aspect of the training
Requirements before departure

Any other special arrangements that the Learner should know should also be explained at this
briefing.

4.6

Using the Course

See Section Two of this manual on how to run the course. The facilitator should launch the
course; thereafter, the Learner simply follows the instructions. Once the Learner has entered
his or her registration details, with the help of the Facilitator if necessary, only the mouse will
be required.

4.7

Monitoring Learners

A Learner should never be pressurised to complete the course within a certain time, nor
should they be penalised for taking the course at their own pace.
The facilitators part in the process does not end when the Learner starts the course. The
facilitator must carefully monitor the progress of the Learner, enabling them to provide the
appropriate assistance in the event of any difficulty. This will involve checking the Learner, as
often as is necessary, asking if there are any problems and assisting as required. It is
recommended that the Learner monitor the Learners progress approximately every 20
minutes.

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Viewing Results

The following section details how you can navigate through the Results Manager to find the
information you wish to acquire.

5.1

Launching the Results Manager

To launch the Results Manger, select Stat\ Programs\ Atlas e-Learning\ Results Manager.
The following screen will then appear.

Enter the following:

For the username, type Admin


For the password, type atlas

NOTE: The Password is case sensitive.


Admin Users can change the password from the default shown above.
Click the OK button.

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Completion of the Results Manager Login Screen will launch the following table.

There are a number of different functions within this screen, which will be detailed in the subsections that follow.

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5.2

Selecting a Course

To select a course, you will need to choose a course from the drop down list at the top of the
screen.

A number of different courses will now appear.


Select the course you want by clicking on the course name.

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For example, you will see in the graphic below that Authorised Gas Testing Level 1 was
selected and the Learners for this course generated.

5.3

Viewing and Refreshing Information

The View/Refresh Information button serves two main functions:

It allows you to select a Learner and then view their individual results
It allows you to update the information displayed on screen if you have made any
changes

To view information for a Learner, select a Learner from the list of Learners displayed by
clicking on the Learners name. Then, click the View/Refresh Information button.

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You will now see that the information in the Chapters section has become populated with
information on the questions that the Learner has answered correctly and incorrectly.

The information shown above is for Chapter Two, but you can view any of the responses to
any of the chapter questions by clicking the individual chapter tabs shown on the screen.
The information that displays for each question is quite detailed and includes:
The number of the question as it displays in the course
The actual question
The Learners results
At the bottom of the screen, you can also attain further information for that chapter such as
the correct and incorrect number of questions answered, the chapter score and the chapter
percentage.
The refresh component will be discussed in conjunction with Section 3.5.

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5.4

Export Student List

To access a full printable list of all the learners who participated in the course as well as their
individual results and details, click the Export Student List icon.
An Excel spreadsheet will display as can be seen below.

This sheet contains the Learners:


ID Number
First name
Last name
Date of Birth
Registration Date
Lesson Location and the Result
There are three different results that can appear:
Pass, which means the individual has successfully passed the course
Not achieved, which means that the individual has failed the course and
Not verified, which means that you have not yet viewed their personal results in the
results manager application
As this is an Excel spreadsheet, you have the option to change the way in which the
information displays on screen. The Format option at the top of the screen allows you to alter
the ways in which the rows and columns appear making it more user friendly for you as the
administrator/facilitator.
To use this feature, you must have Microsoft Excle 2000 correctly configured and installed.

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5.5

Student Details

The graphic below displays the information you will find in the Student Details section.
This information includes:
The name of the Learner
Their status with regard to the course
Date of birth
Any additional information they added when they began the course

To update the information that displays, click the Update Learner Details icon.

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5.6

Resitting the Course

If a Learner has failed the course, as the Facilitator you have the choice of asking them to
resit the course including the content and all assessment, or resit only the assessment
questions that they have failed.
To resit the course again, follow the instructions in Section 3.7. To resit failed questions, use
the button Resit Assessment. This will allow the Learner another attempt to answer the
questions they answered incorrectly. To allow a Learner to resit the course, click the Resit
Assessment icon.

The failed questions will be presented to the Learner once again and they will need to answer
them correctly to acquire a passing grade.
Once they have completed this exercise, you will need to click the View/Refresh Information
button to see their upgrade score.
Note: As you select Resit Assessment, the package will store the Learners current score as
their initial score even if the learner has not completed the course. If the Learner appears to
have not completed then a warning message will appear.

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5.7

Exporting Results

To view a detailed printable list of the Learners results, click the Export Results icon.
A spreadsheet of the Learners results will now appear in an Excel spreadsheet.

The information that displays includes:


Name of Learner
Course Date
Date of Birth
Level of course
Score
Result
Correct Answers
Wrong Answers
Question number and actual question
Similar to the Student List described earlier, you have the option to change this document
around to make it more user and printer friendly.
To use this feature, you must have Microsoft Excel 2000 correctly configured and installed.

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5.8

Printing a Certificate

Once the Learner has successfully completed the course and attained a passing score, you
can print a certificate for them.
To print the certificate, click View Cert and the following will display within Word. Use the
standard print functionality within Word. To use this feature, you must have Microsoft Word
2000 correctly configured and installed.

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Removing the Course

The section below details how to remove both the Results Manager and the course itself from
your system.

6.1

Removing the Results Manager

Before removing the installed course from a workstation, it is advisable to contact Atlas
Interactive Limited to discuss the requirements and the recommendation for preserving data
that may have been generated in the Results Manager.
The Results Manager MUST be removed first using the Control Panel.

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Launch the Control Panel and select Add Remove Programs

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Scroll and find the Results Manager.


Click on Change/ Remove.

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You should see the following screen.


Click Yes to move on.

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The following screen will now appear.


Click on Remove All to continue.

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The following screen now displays.

Click on OK to accept the removal.

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You should see the following final screen confirming the removal of the Results Manger.
Click OK to finalise the removal.

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6.2

Removing the Course

In the Control Panel, scroll and find the Authorised Gas Testing Assessment Course.
Click on Remove.

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You should see the following screen.


Click Yes to move on.

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You should see the following screen as the removal process proceeds to completion.

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Frequently Asked Questions

The following section details some of the questions that are frequently asked of our support
team.

7.1

I cannot see the Submit button on the question or the Next button.

There are four reasons why this may occur:

Full screen mode fails


Top bar is interfering
The search window or favourites has been left open
Screen resolution is too low

7.1.1 Full Screen Mode Failure


The course should be run in full screen mode. In some instances, this may fail and the
window may look like this.

The Internet Explorer address bar etc. is taking up screen space. Press the Function Key F11
to make it full screen.

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7.1.2 Top Bar Interference


The top bar can also prevent buttons showing as well.

Right click on the top bar and select Auto Hide it to make it disappear. You may have to
toggle off and on.

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7.1.3 Search Window or Favourites Left Open


If you have a Search window or similar window open, it can take up valuable screen space.
Close these windows by clicking on the x.

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7.1.4 Screen Resolution


The screen resolution may be too low so you need to ensure you are running at the required
resolution. In most cases, this will be 1024 by 768.
To change these settings, right click on your desktop away from any shortcuts. Select
Properties and click on the Settings tab.

7.2

I Cannot Close The Login Window or Any Other Windows

The Standard Windows functionality of pressing the Alt key at the same time as the Function
key F4 will close any open window.

7.3

Content Does Not Play

If the content does not play, check that the required players (Macromedia Flash and
Shockwave) are loaded. These can be downloaded for free from www.macromedia.com. In
some instances, you may be restricted from downloading these players. In such a case,
contact your IT support department.

7.4

I Do Not Know if I Have the Required Browsers and Players

The link below can be used to determine what browser and players are loaded, This can be emailed to support@atlasinteractive.com for further assistance.
http://www.cyscape.com/browserinfo.asp

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7.5
I have no courses available in the drop down box on my login
screen
The most common cause of this is either that you accepted the default No on the box below,
or that your Internet security options prevent ActiveX components from running. Check your
settings under tools | Internet options | security in Internet Explorer. You may require the
assistance of your IT department to do this

7.6

I click Submit but nothing happens.

Check that you do not have any pop up blockers enabled on the PC as they can prevent the
course window from opening. Some pop up blockers will temporarily disable if you hold the
left shift button whilst clicking.

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Support and Warranty Agreement

For information concerning the support and warranty agreement that has been put in place,
please contact the nominated contact at your company. For a more detailed view, please go
to the Atlas Interactive web site at www.atlasinteractive.com and access document LEG-009.

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Licence Agreement

ATLAS INTERACTIVE LIMITED (Atlas ) SOFTWARE LICENCE


This Licence is the standard Atlas software end user Licence. This Licence does not constitute proof of
your licence to use the Atlas software. This Licence is subject to change at the instance of Atlas without
notice.
PLEASE READ THIS LICENCE CAREFULLY BEFORE USING THE SOFTWARE. BY INSTALLING OR
USING THIS SOFTWARE, YOU AGREE TO BECOME BOUND BY THE TERMS OF THIS LICENCE.
IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENCE, DO NOT INSTALL OR USE THIS
SOFTWARE.
The computer program(s) ("Software") is licensed, not sold, to you by Atlas for use only under the terms
of this Licence, and Atlas reserves any rights not expressly granted to you. This Licence is nonexclusive and non-transferrable. You own the media on which the Software is recorded or fixed, but
Atlas retains ownership of the Software itself and all copyright and other intellectual property rights
therein and thereto. In addition to this Licence their may be other third party software licences supplied
as part of the software and you should make yourself aware of their specific licensing arrangements,
conditions and restrictions associated with third party software licences such as Macromedia and
Microsoft and any others. In the event any third party software licences are held to be void or
unenforceable, this will not have any effect on the conditions of this Software licence.
1. Licence.
This Licence allows you to:
(a) Use one copy of the Software on a single computer at any one time. If multiple platform versions of
the Software are included, then you are only licensed to use the Software for one platform (i.e., the
Macintosh or Windows version), but not both platforms. To "use" the Software means that the Software
is either loaded in the temporary memory (i.e., RAM) of a computer or installed on the permanent
memory of a computer (i.e., hard disk, etc.). You may install the Software on a common storage device
which is accessible by multiple computers only with prior written agreement and provided that if more
computers have access to the common storage device than the number of licensed copies of the
Software, you must have some software mechanism which locks-out any concurrent users in excess of
the number of licensed copies of the Software (an additional licence is not needed for the one copy of
Software installed on the common storage device accessed by multiple computers).
(b) Notwithstanding any other terms in this Licence, if the Software is licensed as an upgrade or update,
then you may only use the Software to replace previously validly licensed versions of the same
software. You acknowledge that the upgrade or update does not constitute the granting by Atlas of a
second licence to use the Software (i.e., you may not use the upgrade or update in addition to the
Software it is replacing, nor may you transfer the Software which is being replaced to a third party).
2. Restrictions.
The Software contains trade secrets in its human perceivable form and, to protect them, you may not
and you undertake that you shall not, REVERSE ENGINEER, DECOMPILE, DISASSEMBLE OR
OTHERWISE REDUCE THE SOFTWARE TO ANY HUMAN PERCEIVABLE FORM. YOU MAY NOT
AND YOU UNDERTAKE THAT YOU SHALL NOT, MODIFY, ADAPT, TRANSLATE, SELL, RENT,
LEASE, ASSIGN, TRANSFER OR LOAN, OR CREATE DERIVATIVE WORKS BASED UPON, THE
SOFTWARE OR ANY PART THEREOF.
3. Confidentiality.
Aspects of the licensed materials, including the specific design and structure of individual programs,
constitute trade secrets and/or copyrighted material of Atlas. As licensee you undertake to keep
confidential and not to disclose, provide, or otherwise make available such trade secrets or copyrighted
material in any form to any third party including consultants, contractors and joint venture partners
without the prior written consent of Atlas. You undertake to implement reasonable security measures to
protect such trade secrets and copyrighted material.
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4. Dual Media.
Even if the product includes the Software on more than one medium (e.g., on both a CD and on
magnetic disks; or on both 3.5 inch disks and 5.25 inch disks or some other format), you are only
licensed to use one copy of the Software as described in Clause 1(a). You may not use the Software
stored on the other medium on another computer or common storage device, nor may you sell, rent,
lease, loan or transfer it to another user.
5. Termination.
This Licence is effective for a maximum period of 2 years or until otherwise terminated. This Licence will
terminate immediately without notice from Atlas or judicial resolution if you fail to comply with any
provision of this Licence or in the event of the licensee becoming insolvent, making an assignment for
the benefit of its creditors or having a petition for bankruptcy or receivership or a winding up notice filed
for or against it.
Upon such termination you shall delete the Software, all accompanying written materials and all copies
thereof from the equipment or computer apparatus in the licensees possession or under the licensees
control and provide written certification to Atlas of such deletion.
6. Warranties.
Atlas makes no warranties of any kind related to the Software, either express or implied. Atlas
specifically disclaims any warranty with regard to satisfactory quality or fitness for any particular purpose
of, or freedom from infringement of third party patents, copyrights, trade secrets or other proprietary
rights by the Software or any accompanying written materials. The Software is provided on an as is
basis and Atlas makes no representations or warranties as to the operability of the Software in either its
present or in any modified form.
7. Limitation and Exclusion of Liabilities
7.1 Atlas shall not be responsible for the accuracy of the Software or the results obtained there from.
7.2 The licensee agrees and acknowledges that Atlas shall not be liable for any indirect consequential,
incidental or special damages, claims for lost profits, third party claims resulting from the licensees use
of the Software or reliance upon the results obtained through such use. In connection therewith, the
licensee hereby undertakes to defend, fully and effectually indemnify and hold Atlas harmless from any
loss, damage or claim resulting from use by the licensee of the Software or reliance by the licensee or
any other party upon the results obtained through the use by the licensee of the Software.
7.3 The liability of Atlas to the licensee for any direct damages incurred by the licensee shall be limited
to the lesser of 1,000 or the price paid by the licensee for the Software.
8. General.
This Licence will be construed under the laws of England, except for that body of law dealing with
conflicts of law. If any provision of this Licence shall be held by a court of competent jurisdiction to be
contrary to law, that provision will be enforced to the maximum extent permissible, and the remaining
provisions of this Licence will remain in full force and effect.

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Appendix 1 Benefits of e-Learning


Benefits of e-Learning
Benefits
Technology has
revolutionised business;
now it must revolutionise
learning.
Anywhere, anytime,
anyone.

Substantial cost savings


due to elimination of travel
and accommodation
expenses.

Just-in-time access to
timely information.

Higher retention of
content through
personalized learning.

Improved collaboration
and interactivity among
students.

Description
The need to transform how organisations learn points to the
more modern, efficient, and flexible alternative of e-Learning.
The mission of corporate e-Learning is to supply the workforce
with an up-to-date and cost-effective program that yields
motivated, skilled, and loyal knowledge workers.
We estimate that approximately 80% of the professional
workforce already uses computers on the job. Technical
obstacles, such as access, standards, infrastructure, and
bandwidth, will not be an issue 2 years from now. The growth
of the World Wide Web, high capacity corporate networks, and
high speed desktop computers will make learning available to
people 24 hours a day, seven days a week across the globe.
This will enable businesses to distribute training and critical
information to multiple locations easily and conveniently.
Employees can then access training when it is convenient for
them, at home or in the office.
The biggest benefit of e-Learning, however, is that it eliminates
the expense and inconvenience of getting the instructor and
students in the same place. According to Training Magazine,
corporations save between 50-70% when replacing instructorled training with electronic content delivery. Options for etraining also means that courses can be pared into shorter
sessions and spread out over several days or weeks so that the
business would not lose an employee for entire days at a time.
Web-based products allow instructors to update lessons and
materials across the entire network instantly. This keeps
content fresh and consistent and gives students immediate
access to the most current data. Information can be retrieved
just before it is required, rather than being learned once in a
classroom and subsequently forgotten. Training Magazine
reported that technology-based training has proven to have a
50-60% better consistency of learning than traditional
classroom (c-learning).
Since they can customize the learning material to their own
needs, students have more control over their learning process
and can better understand the material, leading to a 60% faster
learning curve, compared to instructor-let training. The delivery
of content in smaller units, called chunks contributes further to
a more lasting learning effect. Whereas the average content
retention rate for an instructor-led class is only 58%, the more
intensive e-Learning experience enhances the retention by 2560%.
Teaching and communication techniques which create an
interactive online environment include case studies, storytelling demonstrations, role-playing, simulations, streamed
videos, online references, personalized coaching and
mentoring, discussion groups, project teams, chat rooms, email, bulletin boards, tips, tutorials, FAQs, and wizards.
Distance education can be more stimulating and encourage
more critical reasoning than a traditional large instructor-led

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Online training is less


intimidating than
instructor-led courses.

class because it allows the kind of interaction that takes place


most fully in small group settings. Another study found that
online students had more peer contact with others in the class,
enjoyed it more, spent more time on class work, understood the
material better, and performed, on average, 20% better than
students who were taught in the traditional classroom.
Students taking an online course enter a risk-free environment
in which they can try new things and make mistakes without
exposing themselves.
This characteristic is particularly
valuable when trying to learn soft skills, such as leadership and
decision-making.
A good learning program shows the
consequences of students actions and where/why they went
wrong. After a failure, students can go back and try again.
This type of learning experience eliminates the embarrassment
of failure in front of a group.

Figure 8: W.R. Hambrecht & Co. Corporate e-Learning, Exploring a New Frontier (2000)

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A report by SunTrust Equitable fund also adds the following benefits for both the Learner and
the content provider:
Additional Benefits of e-Learning
Benefits
Description
Learner controlled.
Technology has given the individual greater authority over the
learning environment. Learning does not have to occur in a
classroom. It may occur at ones own desk or at home.
Self-paced.

An individual may proceed through a course or program as the


information is fully comprehended. Students can convert
information to knowledge on their own timetable.

Uniformity of content.

The information delivered can be consistent to all users,


therefore reducing the possibility for misinterpretations.

Customisable content.

Information can be developed with individual users in mind.


Courses and programs can be created to deal with each
individuals strengths and weaknesses.

Content updated quickly.

Product and procedural changes can be updated and delivered


in real-time. This increases the rate at which knowledge is
acquired, which is especially important in the corporate market.

Figure 9: Source: Technology-Based Learning - STES

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Howard Block and Brandon Dobell, in a Bank of America Report titled The e-Bang Theory,
add a few more e-Learning benefits that are more technical or managerial in nature:
Learning Management Benefits of e-Learning
Benefits
Description
Modularity of
The contents architecture is modular, which facilitates different
presentation.
construction of learning events, both in design and length.
Manageable structure.
The electronic infrastructure supports managed (and
measurable) interaction between advisors and Learners.
Ability to measure the
E-Learning software empowers administrators to track
effectiveness of the
performance and measure R.O.I. In addition, monitoring usage
program.
by users by Learners is simpler; i.e. the number of downloads
per user can be measured. This helps training managers
evaluate cost-effectiveness and provides assistance with licence
negotiations based on estimated usage.
Simpler data
The rapid rate with which new learning products are introduced
management.
and older products become obsolete creates a challenge for
individuals charged with updating libraries. However, if a single
version of each product is kept on a host, users get
instantaneous access to updated components.
Greater storage capacity. The Internet host has much greater capacity than most physical
locations or a users hard drive. This allows Learners access to
more products and lets the advisors mix and match courseware
activities to fit specific needs.
Learners can preview
presentations of different courses prior to selecting one, or they
can access a specific slide from thousands.
Individual
education As students progress, information is delivered based on what
programs (IEPs) can be they have learned and how they have performed. For example,
generated
from
a a student would log on to the learning server and a customised
combination
of
the course would be generated from the content database that
historical record of the knows which courses the Learner took, how well they did, what
students prior learning their job description is and what problem is most pressing. This
(from monitored usage).
dimension serves to focus the curriculum only on skill gaps,
saving organisations both time and money. A by-product of IEPs
is increased motivation from the self-centred nature of the
experience.
Figure 10: Bank of America Securities, The E-Bang Theory (Sep 1999)

In terms of cost advantage, Deloitte and Touche also quote how it moved its orientation
training for new partners to an online delivery model. Instead of flying all trainees to New
York and paying for airfare expenses, Deloitte and Touche delivered the course in the form of
a 4.5 hour web session. The previous method had cost the company $1million, but the web
session cost just $30,000.

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