Internship Report

Nayab Pest Control Services

Internship report submitted in partial fulfillment

of the requirements for the degree of
BACHELOR OF BUSINESS ADMINISTRATION
by
Raza Abbas
Reg. No. BBA-02133170

Faculty of Management Sciences

Lahore Business School
Lahore, Pakistan.
Semester _ 6th
1

Internship Report
(Nayab Pest Control Services)

Internship report submitted in partial fulfillment

of the requirements for the degree of
BACHELOR OF BUSINESS ADMINISTRATION
by
Raza Abbas
Reg. No. BBA-02133170

The Internship report of Mr. Raza Abbas is approved:

Ahmad Zafar
Project Advisor, LBS

Mahreen Tahir
Co-Assessor, LBS

Executive Summary:
As we all know very well that time and tide wait for none. So, because of this
rapid change in time and era we have to cope with it. During this era I got an
opportunity of getting practical knowledge about the pest control company in
Pakistan. So to quench the thirst of practical exposure and for getting the
basic knowledge about pesticide products and services I joined Nayab Pest
Control Services. During six week in NPCS I gather all necessary information
about NPCS.
Efforts have been made to compile this report in such a way that activates its
salient features not only for students but also for the layman. I have divided
this report into different Chapters.
First Chapter is about introduction of Pest and Pest Control. Second Chapter
is about company introduction and profile of industry and marketing
department which gives us description about how to get in market with new
ideas and how to sale products and services to your new clients and how to
manage our current clients and how to satisfy them with your products and
services.
Chapter Three is about SWOT ANALYSIS of NPCS. Chapter Four tells about my knowledge
because here I gave different type of Recommendation to different problems.

Acknowledgement:
No one can say that I am perfect everyone should admit that without the help of ALLAH and His
people a man cant get anything so I bow my head before almighty Allah with gratitude. I am
also very much thankful and presents salute too many individuals who have helped me in
shaping this internship report. I am also very much thankful to my company fellows and
colleagues who took the time and trouble during the last few weeks to speak to me about the way
this text could be further improved.
I am very thankful to the directors of Nayab Pest Control Services
I am also thankful to the staff of Nayab Pest Control Services

Contents
Executive Summary:........................................................................................................................4
Acknowledgement:..........................................................................................................................5
Introduction:....................................................................................................................................8
What is Pest?................................................................................................................................8
Types of Pest:...........................................................................................................................9
History of Pest Control:...............................................................................................................9
Profile of the Industry:...................................................................................................................10
Market Value and Forecast........................................................................................................10
Market Dynamics.......................................................................................................................10
Market Segmentation by Application........................................................................................10
Market Segmentation, by Service..............................................................................................11
Market Segmentation by End User.........................................................................................11
Key Players................................................................................................................................12
Regulatory Body:...........................................................................................................................12
Target Market:................................................................................................................................12
Pest Control Market:......................................................................................................................12
Profile of Company:......................................................................................................................13
Company Introduction:..................................................................................................................13
Main Services:...........................................................................................................................13
Products:....................................................................................................................................13
Valued Clients:...........................................................................................................................13
Safety for Humans:....................................................................................................................13
Registrations & CERTIFICATIONS:........................................................................................13
Memberships:............................................................................................................................14
HEAD OFFICE:............................................................................................................................14
OFFICES:..............................................................................................................................14
Established:....................................................................................................................................14
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Commercial Status of the Company:.............................................................................................14

International Status........................................................................................................................14
Memberships..............................................................................................................................14
Field Of Activities:....................................................................................................................14
Personnels:....................................................................................................................................15
Higher Management:.....................................................................................................................15
Clients:...........................................................................................................................................15
Products:........................................................................................................................................16
Pesticide Chemicals:..................................................................................................................16
House Hold Cleaning Products:.................................................................................................16
Company Business Process:..........................................................................................................17
Company Departmental Functions:...............................................................................................19
Marketing and Sale:...................................................................................................................19
Finance Department:..................................................................................................................20
Cash Receipts & Accounts Receivable..................................................................................20
Human Resource Department:...................................................................................................20
Operational Department:...........................................................................................................20
SWAT Analysis:.............................................................................................................................21
Plausible Problems:.......................................................................................................................22
PROBLEMS:.............................................................................................................................22
RECOMMENDATION:................................................................................................................22
Conclusion:....................................................................................................................................23
Reference List:...............................................................................................................................24

Introduction:
What is Pest?
A pest is any animal or plant which has a harmful effect on humans, their food or their living
conditions. Pests include animals which:

Carry disease-causing micro-organisms and parasites, for example, mosquitoes which

carry Ross River virus and Murray Valley encephalitis.

Attack and eat vegetable and cereal crops, for example, caterpillars and grasshoppers.

Damage stored food. For example, rats and mice may eat grain in silos, rice or biscuits in
shops and homes and contaminate this food with their droppings and urine.

Attack and eat farm and station animals. For example, feral dogs (dingoes) kill or maim
many sheep and goats each year; foxes will kill poultry, lambs and many species of native
wildlife; and feral cats also prey on native wildlife.

Damage clothing. Silverfish, for example, eat holes in clothes.

Damage buildings. For example, termites can cause considerable damage to timber in
buildings.

Bite people. For example, bed bugs (so called because they often bite people in their
beds) are very difficult and expensive to control. Their bites can cause great irritation to those
bitten and, like mosquito bites, can become infected if scratched.
There are thousands of different kinds of pests which are harmful to humans. The great majority
of these are types of insect.

Types of Pest:
1. Agricultural Pests
2. Household Pests
Household Pests:
All homes occasionally run into problems with household pests. While most are merely a
nuisance, some may bite, sting or transmit disease. A few may even cause serious structural
damage which can impact the value of your house. While it may seem easier to reach for a can of
bug spray, this may not be the best way to fix the problem. Many homeowners today are growing
leery of the harmful effects of household chemicals and are turning to safer, least-toxic solutions.
Understanding the problem is the first step in finding a healthy solution. Once a pest is identified,
you will be better able to determine the factors which limit its reproduction and survival
potential. For example, all pests need water, shelter and food to survive. By limiting one or more
of these basic necessities you can significantly impact the number of pests present. Combined
with natural control measures, a longer lasting, more significant impact is made.
List of household pests are:
Ants
Clothes
Fleas
Pantry

Bed Bugs
Moths
Flies
Spiders

Boxelder Bugs
Cockroach
Fruit Flies
Stink Bugs

Carpenter Ants
Dust Mites
Mice
Termites

No one wants to live in pests, and for that people need Pest control companies to treat their home
and live pest free life.

History of Pest Control:

Pest control is at least as old as agriculture, as there has always been a need to keep crops free
from pests. In order to maximize food production, it is advantageous to protect crops from
competing species of plants, as well as from herbivores competing with humans.
The conventional approach was probably the first to be employed, since it is comparatively easy
to destroy weeds by burning them or plowing them under, and to kill larger competing
herbivores, such as crows and other birds eating seeds. Techniques such as crop rotation,
companion planting (also known as intercropping or mixed cropping), and the selective breeding
of pest-resistant cultivars have a long history.
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As the time runs pest control treatment give awareness to people and with the time period pest
control treatment for household took place in 20th centaury in US, In start of the pest control
treatment they use chemicals which cause hazard to human life, with the help of chemist now
technologies were defined and passage of time pest control treatment covered over the world
because no area is hidden from pests.
Now in Pakistan there is lot of companies which is working as pest control companies and
providing their best services to protect you from pests.
The main pest control companies in Pakistan are:
1. FMC
2. ALI AKBAR as FRIEND PEST CONTROL SERVICES
3. NAYAB PEST CONTROL SERVICES
4. AURIGA PEST SOLUTION

Profile of the Industry:

Pest control is a process for regulation and management of different living organisms that are
harmful for human population. Pests such as termites, bedbugs, cockroaches, certain reptiles and
other unwanted organisms affect day-to-day life and hinder human activity by interfering in
agricultural, residential, commercial and industrial processes. Pest control management is carried
out to eliminate pests and ensure hygiene and healthy lifestyle. Pest control management can be
done with the help of various techniques, such as chemical control, mechanical control, and other
pest control.

Market Value and Forecast

The global pest control services market has been estimated to be valued at US$ 16,007.2 Mn by
2015-end and is expected to expand at a 5.4% CAGR over the forecast period (20162026).

Market Dynamics
Growth of the global pest control services market is driven increasing pest population, attributed
to the largely available food sources for small organisms and conducive living habitats. Besides,
growing consumer awareness concerning health and hygiene in developed and developing
countries is further fuelling market demand for pest control services. Other promising factors,
such as easy availability of pest control service providers and increasing economic activity are
also contributing to the growth of the market for pest control services. Changing global climate
conditions conducive for the growth and evolution of pests, which affect human health, is
projected to further boost demand for pest control services. International tourism is also an
upcoming and prominent factor driving rise in demand for different types of pest control
services. According to the statistics, there has been a 17.3% rise in influx of international tourists
between 2010 and 2014, which is expected to increase to about 60% by the end of 2030.
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Market Segmentation by Application

On the basis of application type, the market is categorized into ant control, bedbug control, beetle
control, bird control, cockroaches, mosquitoes & flies control, rat & rodent control, termite
control and other applications such as moisture control, resellers, etc. Among these application
segments, the termite control segment is expected to witness the highest growth over the forecast
period.

Market Segmentation, by Service

Based on service, the market is segmented into three classes, namely chemical control service,
mechanical control service and others. The chemical control service segment is further divided
into two categories, i.e. organic chemicals and inorganic chemicals. The chemical control service
segment is expected to expand at the highest CAGR over the forecast period.

Market Segmentation by End User

Based on end user, the market is segmented into four main categories, namely residential,
commercial, industrial, and agriculture. According to statistics, currently, the commercial end
user segment accounts for the highest market revenue, whereas the agriculture segment is
expected to expand at the highest CAGR over the forecast period.
Key Regions
In this report, the global pest control services market has been segmented into seven major
regions, namely North America, Latin America, Eastern Europe, Western Europe, Asia Pacific
Excluding Japan (APEJ), Japan and the Middle East & Africa (MEA). In terms of value, the
North America market accounts for the maximum revenue share of the overall market followed
by Western Europe. The North America Pest Control Services market is expected to expand at a
CAGR of about 5.0%, and dominate the market in terms of value during the forecast period.
Meanwhile, the APEJ market is expected to expand at the highest CAGR of above 6.0%, due to
the increasing demand for maintaining better hygiene standards and high health care expenditure
in the region. The APEJ market is very closely followed by the Latin America and the MEA
market. The Western Europe market is expected to expand at a slow growth rate, followed by the
Japan market. Among all the regions, the Eastern Europe market is expected to expand at a
moderate CAGR of 5.7% over the forecast period.

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Key Players
Some of the major players in the global pest control services market covered in this report are
Ecolab, Inc., Rollins, Inc., Rentokil Initial Plc., Service Master Global Holdings, Inc. (Terminix),
Massey Services Inc., Arrow Exterminators Inc., Sanix Incorporated, Asante Inc. and Dodson
Brothers Exterminating Company Incorporated. The report also describes company-specific
strategies related to key developments and market consolidation initiatives by key players.

Regulatory Body:
All Pest control companies working in Pakistan must be registered under Govt. of Pakistan and if
they are importers of pesticide/insecticide chemicals they are bound to get registration from
Govt. of Pakistan Plant and protection department which is in Karachi. The products they are
using must be approved by WHO (World health organization).
In now a days govt. restricted pest control companies after the incident occurred in Jhelum
School where due to wrong treatment of fumigation lot of students were died.

Target Market:
Pest control companies have open opportunity to work anywhere they want, there is no limitation
in target marketing, as everyone knows that everyone in this world get rid of pests for that they
need to treat their areas, so for that pest companies work for them. No worries if your area is
open FIELD, HOME, FACTORY, INDUSTRY, GREEN HOUSE or your farm house.

Pest Control Market:

Pest control market in Pakistan is growing very rapidly; new companies are entering in market
and making rush in market therefore the competition is high and some companies are even not
registered and working in market illegally, As they give lowest rates to customers and making
market as down which cannot be affordable for big pest control companies to serve and in that
rates companies cannot even cover their expenses.

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Profile of Company:
Company Introduction:
We M/s. Nayab Pest Control Services are providing the following services since 1988
effectively and on competitive rates, through our well equipped and skilled staff including
Entomologists (scientists dealing with insects) Horticulturist and Civil Engineers in the main
cities like Lahore, Islamabad, Faisalabad, Multan, Peshawar and Karachi.

Main Services:
Termite Control, Fumigation, Rodents (Rat) Control, Garden & Lawn Treatment, Landscaping,
Green Houses and Farm Houses Services, Water Proofing, and Tracker & Security Systems.

Products:

Termite Control

Fumigation

Diapronil- TC (UK)
Fiprol TC (KSA)
Fiprocide TC(KSA)
Clopride TC (KSA)

Garsal (UK)
Geothrin (UK)
Project EC (KSA)
Delta Force (KSA)

MISC
Maste Pellets (Germany)
Tiger Powder (Holland)
Rat Traps (USA)

We are also dealing in Thermal/ULV Fogging Machines sales and services.

Valued Clients:
We are providing pest control services to many Government organizations such as Armed Forces
Messes Buildings, Local and Foreign Banks, The Bank of Punjab, Habib Bank Limited, Allied
Bank Limited, National Bank of Pakistan, Muslim Commercial Bank, Bank Al-falah (Islamic) all
over Pakistan. We are also providing services Embassies, Hotels, Multi-Storied Buildings and
Schools, Colleges, Hospitals Factories etc.

Safety for Humans:

These chemicals are of special nature and formulations, which are registered for use in houses
and public places by W.H.O. (World Health Organization) EPA, Public Health these chemicals
are very safe for environment and human beings. These chemicals are also Odorless, Colorless
Non-Irritant Highly effective, friendly environment.

Registrations & CERTIFICATIONS:

We have got Certificate ISO 9001:2008. We are registered in Plant Quarantine Department
(Government of Pakistan, Ministry of
Food, Agriculture and Livestocks, Department of plant Protection.) General Sales Tax
Department, Income Tax Department.
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Memberships:
Our Company recognized by National Pest Management Association (USA), Canadian Pest
Management Association, British Pest Control Association (UK) and Chamber of Commerce.

HEAD OFFICE:
264-G1 Johar Town, Lahore Pakistan.
OFFICES:
3-F, Madam Center, Karachi Cell:0303-7286502
2nd Floor, Sarwar Tower, Khyber Super Market, Bara Road, Peshawar Cantt.
Cell: 0331-4828996
Basement No.7-10, Executive Center, 1-8 Markaz, Islamabad
Ph.051-4102336-4102138, Cell No: 0300-8811902
368/W, Scheme 3, Farid Town Sahiwal Cell: 0301-6902183
61-A Abdali road Multan Cell: 0322-4789947
Ali Plaza D Ground Faisalabad Cell: 0343-4752974
Dubai Plaza 2nd Floor, SoSaan Road Madina Colony Faisalabad.

Established:
Nayab Pest Control Services serving nationwide since 1988 (Services)

Commercial Status of the Company:

Commercial Traders, Distributor, Consultants, Govt. Contract Services, Pest Control Services,
Importers of pesticides, household products, fertilizers and agricultural machinery.

International Status
Memberships
Quality Certificate ISO 9001:2008 NPMA (USA), BPCA (UK), CPMA (Canada)

Field Of Activities:

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Pest Control Services in Public Health & Fumigation to Stored Products, Landscaping &
Security Systems, water Proofing Marketing of various products of Multinational Companies in
the Pesticide Insecticide Sectors.
Fumigation / Spraying & Fogging, Rats Control, Termite Proofing, Garden Spray, Tracking
Spray, Farm House & Green House, Landscaping & Security Systems, water Proofing

Personnels:

We have 47 skilled workers with good work ethics & trained pest control technicians.
More than 80 employees are working in different departments and in different cities.

Higher Management:
1.

Muhammad Abbas Ch: (Managing Director)

(M.Sc.Eco.) MSC Entomology Florida, USA
(a) Served Government Sector
(b) Served Pesticides Companies (Agriculture Sector)

2.

Dr.Maqsood Ahmed: Chief Advisor

Entomologist (PHD, MSC. Agriculture)
Consultant for Pesticides served USA Miami (USA) and
Other Agric Sectors

3.

Mr.Asrar Ahmad Bhatti (Marketing Director)

B.com, 25 years in Marketing

4.

Mr. Zaka Mehmood

MSC Plant Pathology
35 Years Private Sector.

Clients:
Company is serving more than 2000 clients over the Pakistan and still sales and marketing teams
are working for growth of this company.
Some of the famous clients are:
1. Cocacola Beverages Pvt Ltd.
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2.
3.
4.
5.
6.

Fauji Fertilizers and Fauji Group.

FC College.
Kinnard College.
Pepci Co Pvt Ltd.
Fatima Group etc.

Products:
Pesticide Chemicals:
Product
Fiprocide TC 2.5 SC (Termiticide)
Fiprol TC 5 SC (Termiticide)
Clopride TC 200 EC (Termiticide)
Diapronil TC 2.5 EC (Termiticide)
Diapronil TC 2.5 SC (Termiticide)
Fontone - TC 5 SC
(Termiticide)
Garsal
(Fumigator)
Geothrin 1.5 EC (Fumigator)
Delta Force
(Fumigator
Project EC
(Fumigator)
Delstar 1.5 EC (Fumigator)
Phostonxin Tablets (Fumigator)
Methyle Bromide (Consignments
Fumigator)
Tiger (Insecticidal Powder)
Fly Bait Tin (Fly Killer)
Master (Rat Killer Pellets)
Degesch Plate (Rats Killer)
Nayab Super Gel (For Cockroaches Control)
Nayab Home Garden Fertilizer
(For Plants Food)
Rat Food Box
Spray Machine
Thermal Fogger
Cold Fogger

Country
KSA
KSA
KSA
UK
UK/Malaysia
UK
UK
Malaysia
KSA
KSA
UK
UK
UK
Holland
Germany
Germany
Germany
UK
Australian (Technology)
USA/ UK
Germany
Korea/ Germany/ China
Korea/ Germany/ China

House Hold Cleaning Products:

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Master Cleaner Phenyle

Liquid Dish Wash

Liquid Hand Wash

Bleach /Color Bleach

Surface Cleaner

Oven Cleaner/ Pine Cleaner etc.

Company Business Process:

Received queries from Clients/Customers through telephone or personal visits of

Marketing and sales department.
Communicate with clients to get their need/issue
Visit the area for examination pests
Write commercial proposal and quotation
If approved, then we make plan to send pest control technician for pest treatment.
After the plan we send technical supervisor with pest control technician to do the specific
job.
After job is done on standard of IPM (integrated pest management), supervisor take sign
of concern person of that building or area on performance certificate.
After job is done company administration issue IRS certificate to concern company.
Company takes feedback from that concern person after 2-3 days for satisfaction.
After this process company administration send documents to finance department for
receiving payment against service provided.
Accounts department keep in touch with concern companies/clients, and on specific date
which was decided on that date they send company representative to their client for
receiving of payment.
After receiving payment company finance department put that invoice copy in their
records and pay 16% of total amount to Govt. tax department named PRA.
After that the list of clients send to telemarketing department and after 2-3 months they
again keep in touch with all clients to received order again.

This is how company business process works in Nayab Pest Control Services.

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18

Company Departmental Functions:

CEO

Managing
Director

Admin
Manager

National
Sales
Manager

Marketing
Manager

Accounts
Manager

Supervis
or

Area
Sales
Offices

Sales
officers

Assistant
accounts
Manager

Senior
Pest
Control
technicio
n

Sale
Officer

Recovery
Officer

Pest
Control
Technicio
n

Order
Takers

General
Manager

Entomologist

Marketing
Director

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Marketing and Sale:

Marketing department serves as the umbrella function that manages advertising, promotions,
public relations and sales. Marketing functions include research and development, pricing,
distribution, customer service, sales and communications. In its narrowest form, a sales
department advises the marketing department based on its feedback with customers and focuses
on customer contact to drive sales. The marketing department tells the sales staff what to
emphasize and what sales tools are will use. By using these strategies company is managing their
sales and develops new clients.

Finance Department:
The accounting department is responsible for recording and reporting the cash flows, both in and
out, of a company. There are five basic roles or functions within the department:

Accounts receivable
Accounts payable
Payroll
Financial controls
Financial reporting
Taxation

Financial controls are an important part of every area of the accounting department; these will be
mentioned along with each function.
Cash Receipts & Accounts Receivable
The cash flow that comes into the company is known as cash receipts. Cash receipts are handled
by the accounts receivable department. This process involves receiving and recording the cash
payments from customers for services rendered or products sold. Accounts receivable is
responsible for ensuring the customer receives an invoice for the goods or services and that the
customer pays the balance due on that invoice.
Financial controls come into play once the cash receipts are received and recorded in the system,
and a deposit needs to be made. In order to maintain the best separation of duties possible and
prevent any opportunity for wrong doing, they have one person recording the cash and another
person making the deposit at the bank.

Human Resource Department:

Human resource department recruit new employees if company needs new employees for any
department, human resource department look after all the departments to analysis the work
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performance and if performance is not on to the point they check where the issue is. They also
handle labor issues.

Operational Department:
They handle all work like chemical, daily work activities, quotation to clients; issue any
stationary, mobile Sims, machinery, applicators etc.

SWAT Analysis:

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Strengths
-Barriers of market entry
-Skilled workforce
-Reduced labor costs
-Quality products and services
-High performance equipments

Weaknesses
-Investments in research and
development
-High loan rates are possible
-Tax structure

SWOT
ANAYLSI
S
Opportunities
-Income level is at a constant increase
-Growing economy
-Growing demand
-New products and services

Threats
-Increase in labor costs
-Tax changes
-Government regulations
-Increasing rates of interest
-External business risks
-Growing competition and lower
profitability
-Technological problems

Plausible Problems:
During my Six weeks stay in (Nayab Pest Control Services) I found various problems, which I
think, so should be resolved for the better functioning of the NPCS. Some of these problems are
of such nature that their solution will help the NPCS and its workers in cooping in this complex
world of globalization.

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PROBLEMS:
The problems are:
There is a lack of on-line information in the NPCS about the changes taking place in the
world of pest control and they must know about every type of pests and how to treat
them.
They are using some of chemicals to treat every type of insects.
If waking customer comes to office he/she cannot find any kind of journal or newspaper
there.
In early days of month there is a great rush of customers, as dengue issue is very famous
now a days they dont have enough labor force to handle all the clients in 1 days, they
give them time for next days by which some clients went to other pest control companies
through which company dont get much earning which can be possible.
Separate cabins are not available for the staff.
They have only 2 supervisors who check all the labor of 20. This is not enough.
Most of the time quotation sends to customers without review it and this create bad
impact on company.

RECOMMENDATION:
Recommendation I Propose
I will give following suggestions for the better function of the NPCS:
1. The management should provide better arrangement for the employees.
2. The daily newspapers and journals should be provided to the employees and customers
visiting there.
3. The NPCS management should be very careful while creating the quotations and review
it 2 times before sending it to their customer.

4. Training session must be introduced for extra knowledge to every employee.

5. Aggressive publicity campaign must be introduced through press and Electronic media
for new products and scheme by initiating vigorous marketing policy.
6. New talent / professionals should be hired to coupe with the competitive demand in the
industry.
7. The financial statement should be made more transparent and reliable.
8. Employees induction promotion and transfer should always be made on merit.
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9. To motivate the employees their remuneration / salaries should be made at par their best
performance.

Conclusion:
This internship has been an excellent and rewarding experience. I have been able to meet and
network with so many experienced people that I am sure will be able to help me with
opportunities in the future.
One main thing that I have learned through this internship is time management skills as well as
self-motivation. When I first started I did not think that I was going to be able to make myself sit
in an office for eight hours a day, five days a week. Once I realized what I had to do I organized
my day and work so that I was not overlapping or wasting my hours. I learned that I needed to
be organized and have questions ready for when it was the correct time to get feedback. From
this internship and time management I had to learn how to motivate myself through being in the
office for so many hours. I came up with various proposals and ideas that the company is still
looking into using.
I am going to continue to work for Nayab Pest Control Services although I am still keeping my
options open for new opportunities. I enjoy this line of work, but I am not sure if there is enough
room to grow through this company. I will continue to work hard in my position and hope to
continue to learn about the industry and meet new people. This was an excellent experience and I
hope that other interns got as much out of it as I did!
In this report I have mentioned main points where company is standing and how company is
working and what is the industry of pest control and growth of company. We have discussed
what the issues company is facing are and how we can handle it and cover these issues by other
strategies and giving recommendations.

Reference List:
http://www.health.gov.au/internet/publications/publishing.nsf/Content/ohp-enhealth-manual-atsicnt-l~ohp-enhealth-manual-atsi-cnt-l-ch5~ohp-enhealth-manual-atsi-cnt-l-ch5.1
https://en.wikipedia.org/wiki/Pest_control
https://www.planetnatural.com/pest-problem-solver/household-pests/
http://www.futuremarketinsights.com/reports/global-pest-control-services-market
http://www.strategiesonline.net/history-pest-control/
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http://nayabpestcontrol.com/?page_id=7
http://nayabpestcontrol.com/wp-content/uploads/2012/05/company-profile-NEW-2013.pdf
http://nayabpestcontrol.com/wp-content/uploads/2012/05/Nayab-Company-Presentations-1.pdf
http://extension.psu.edu/pests/ipm/schoolschildcare/schools/educators/curriculum/contents/shorthistory

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