NPG Compliance

NPG Compliance Manual
Updated: April 2, 2014
NPG COMPLIANCE MANUAL
4/1/2014
SECTION 1
INTRODUCTION......................................................................................................... 3
Our Strategy................................................................................................................................... 3
How to use this manual.................................................................................................................. 3
How to pack your Nordstrom order................................................................................................. 4
Bulk Pack Orders............................................................................................................................ 4
Store Pack Orders.......................................................................................................................... 4
Nordstrom Direct Orders................................................................................................................ 4
SECTION 2
TICKETING REQUIREMENTS......................................................................................5
NPG UPC/Retail Ticketing Policies.................................................................................................5
Ticket Requirements....................................................................................................................... 5
Ticket Attachment........................................................................................................................... 7
Ticket Placement............................................................................................................................ 8
SECTION 3
HANGER REQUIREMENTS........................................................................................... 9
International Hanger Sources....................................................................................................... 11
SECTION 4
PACKAGING MATERIALS.......................................................................................... 13
Acceptable packaging materials................................................................................................... 13
Unacceptable packaging materials............................................................................................... 13
Solid Wood Packing Materials...................................................................................................... 13
SECTION 5
PACKING INSTRUCTIONS BY MERCHANDISE TYPE................................................. 15
Polybag requirements.................................................................................................................. 15
Apparel......................................................................................................................................... 16
Footwear...................................................................................................................................... 18
Accessories.................................................................................................................................. 18
At Home....................................................................................................................................... 21
SECTION 6
PACKING METHODS (FLAT GOHF GOHW GOHH).................................................. 23
FLAT Flat Pack.......................................................................................................................... 23
GOHF Garment on Hanger, Flat................................................................................................ 24
GOHW Garment on Hanger, Wardrobe..................................................................................... 24
GOHH Garment on Hanger, Hanging........................................................................................ 25
SECTION 7
CARTON REQUIREMENTS AND CARTON MARKINGS.............................................. 27
Carton Strength (Master and Inner Carton).................................................................................. 27
Carton Transit Testing.................................................................................................................. 28
Carton Size and Weight Restrictions............................................................................................ 29
Carton Sealing.............................................................................................................................. 30
Masterpack Guidelines for Store Pack orders only.................................................................... 31
Carton Markings........................................................................................................................... 31
Nordstrom Direct.......................................................................................................................... 32
SECTION 8
EDI REQUIREMENTS................................................................................................ 33
NPG Required Electronic Documents.......................................................................................... 33
EDI Sender/Receiver IDs NPG Only........................................................................................... 33
Third Party Service Provider Contact Information Foreign Only................................................ 34
Advance Ship Notice Requirements............................................................................................. 35
ASN Requirements for Store vs. Bulk-Pack Purchase Orders..................................................... 36
Vendor Accuracy Audit Program................................................................................................... 37
GS1-128 Shipping Label.............................................................................................................. 38
SECTION 9
APPENDIX............................................................................................................... 42
Folding and Hanging Guidelines.................................................................................................. 42
Glossary....................................................................................................................................... 43
PO Types...................................................................................................................................... 49
Packing List Examples................................................................................................................. 50
4/1/2014
SECTION 1
INTRODUCTION
Our Strategy
At Nordstrom, our vendor/supplier/manufacturers relationships have always been a very valuable part of
our business. We are dedicated to ensuring that our supplier standards are in conformity with those of
the retail industry as a whole. We support Industry-wide technologies that utilize Universal Product Code
(UPC), Electronic Data Interchange (EDI), Voluntary Inter-Industry Commerce Standards (VICS), and
GS1 US standards.
The use of these technologies speeds the flow of merchandise through the supply chain, facilitating a
rapid transfer of goods from our partners to our customers. This, in turn, allows Nordstrom to continue to
build a more successful and mutually profitable partnership with our suppliers.
Nordstrom expects its suppliers to package their merchandise to endure the normal handling and
movement experienced in transit. Due to our wide and varied product offering, it is difficult to provide
packaging recommendations that will be universal for all suppliers. Each supplier is responsible for the
quality of packaging. Suppliers that are identified as having poor packaging will be solely responsible for
all damages, concealed shortages, and claims.
Nordstrom advocates procedures that impose a minimal impact on the environment and encourages
its suppliers to use environmentally preferable packaging materials.
Any additional questions or clarification needed please contact NPGcompliance@nordstrom.com.
Instructions for Nordstrom Direct orders are included in this manual. These instructions are meant
to enhance or, in some cases, replace the instructions contained within each section.
How to use this manual

This manual is intended to outline the standards vendor/supplier/manufacturers must follow when doing
business with Nordstrom.
Please note that the information in this manual is updated periodically and can change without
notice. We do not recommend that you print any section of this manual. Please refer to the online version
of the Supplier Compliances manuals found at www.nordstromsupplier.com to make sure you have the
most current information available.
Industry Standards References
The following organizations serve as valuable resources for companies seeking information about EDI
implementation:
UPC Ticket Format and Marking
Guidelines
VICS EDI Mapping Guidelines
GS1 US
www.gs1us.org
Voluntary Inter-Industry Commerce Standards (VICS)
Guidelines for Floor Ready Merchandising
www.vics.org
NRF Color and Size Codes
National Retail Federation (NRF)

Standard Color and Size handbook
202-783-7971
www.nrf.com
NPG Compliance Manual 2011 Nordstrom, Inc., all rights reserved. - Section 1: Introduction
4/1/2014
Vendor Correspondence
Expense offset fees disputes should be identified within 60 days of deduction. We encourage you to
inquire weekly to the expense offset summaries sent from CMIO Chargebacks. All inquiries should be
directed to cmio.chargebacks@nordstrom.com. We request that you do not accumulate offset fees for
inquiry on monthly, quarterly, seasonal, or annual basis. Vendor disputes on deductions taken will only be
researched if the deduction has occurred within 12 months
How to pack your Nordstrom order
Pack each Purchase Order separately.

Do not mix Purchase Orders within the same carton.
Do not mix multiple DCs within the same carton.
Pack in the method specified on your Purchase Order:

Bulk Pack Orders
All merchandise, regardless of pack type, must be packed by style/color/size (SKU). DO NOT MIX
STYLES AND COLORS WITHIN THE SAME CARTON, except as follows:
Extra pieces at the end must be packed in a separate carton.

If packing a mixed SKU case, then mark the carton as MIXED SKU.
Store Pack Orders

If asked to pack by store,
Pack merchandise by store in purchase order sequence.

Do not mix merchandise for more than one store within the same carton.
Mixed colors and sizes in a Store Pack carton are permitted.
Store markings are required on store packed orders.
Nordstrom Direct Orders
Pack each purchase order separately (all Direct POs are store pack orders due to one
mark for/ship to location.)
Pack one SKU per carton: Pack one style, color and size (SKU) per carton. If a single SKU does not
completely fill a carton, leave the carton partly empty.
NPG Compliance Manual 2011 Nordstrom, Inc., all rights reserved. - Section 1: Introduction
4/1/2014
SECTION 2
TICKETING REQUIREMENTS
NPG UPC/Retail Ticketing Policies

All merchandise must be received at our Distribution Centers with a scannable UPC or EAN barcode
attached to the merchandise. Do not use both UPC & EAN. Non-compliant expense charges are
applicable if product is received without barcodes or non-scannable barcodes. Charges are
outlined in the Expense Offset Policy in the Appendices section of the manual.
Ticket Requirements
Merchandise Type
Belts
Ticketing Requirement
UPC, Style, Color, Size,
Retail
Bracelets,
Necklaces
UPC, Style, Retail
Earrings
UPC, Style, Retail
Furniture
Hardlines, Gifts
Hair Accessories
UPC, Style, Retail
Handbags

Retail
Hats, Scarves,
Neckwear

Retail
Hosiery

Retail
Intimate Apparel

Retail
Kids & Mens

Shoes
UPC, Style, Color, Size
Mens/Kids
Apparel

Retail
UPC, Style, Retail
Ticket Type
NH01-Regular Price
NH02- Anniversary
NH03- Off-Price
NS01- Regular Price
NS02- Anniversary
NS03 Off-Price
NJ01- Regular Price
NJ02- Anniversary
NJ03- Off-Price
Varies by merchandise
type
NJ01- Regular Price
NJ02- Anniversary
NJ03- Off-Price
NH01-Regular Price
NH02- Anniversary
NH03- Off-Price
NH01-Regular Price
NH02- Anniversary
NH03- Off-Price
NL01-Regular Price
NL02-Anniversary
NL03-Off Price
NH01-Regular Price
NH02- Anniversary
NH03- Off-Price
2 pc items
NH01A-Regular Price
NH02A- Anniversary
NH03A- Off-Price
NL01-Regular Price
NL02-Anniversary
NL03-Off Price
NH01-Regular Price
NH02- Anniversary
NH03- Off-Price
2 pc items
NH01A-Regular Price
NH02A- Anniversary
NH03A- Off-Price
Ticket Placement
Attached through belt buckle or through belt
hole
Around bracelet or necklace
Placed on back of earring card or bottom of
box
Tickets should be placed near UPC barcode
or bottom / back of item/box.
Placed on back of card
Attached to inside zipper pull
Attached to vendor label inside hat
Attached to vendor label (Scarves &
Neckwear)
Placed on front upper-right hand corner of
packaging
Bras: Attached to left side seam or left front
strap
Panties: Attached to left side seam or through
care label
Placed on short end of shoe box

Tops: Attached to left sleeve cuff seam or
through neck label
Bottoms: Attached to left waistband seam
NPG Compliance Manual 2011 Nordstrom, Inc., all rights reserved. - Section 2: Ticketing Requirements
Rings
UPC, Style, Retail
Socks, Tights

Retail
Sunglasses
UPC, Style, Retail
Swimwear

Retail
UPC, Style, Color, Retail
Wallets, Small
Leather Goods
Watches
UPC, Style, Retail,
Womens Shoes
UPC, Style, Color, Size
Womens Apparel,
Brass Plum,
Sleepwear

Retail
4/1/2014
NR01- Regular Price

NR02- Anniversary
NR03- Off-Price
NL01Regular Price
NL02-Anniversary
NL03-Off Price
NS01- Regular Price
NS02- Anniversary
NS03- Off-Price
VICS Hangtag Ticket
NH01-Regular Price
NH02- Anniversary
NH03- Off-Price
NS01- Regular Price
NS02- Anniversary
NS03- Off-Price
NL01-Regular Price
NL02-Anniversary
NL03-Off Price
NH01
NH02- Anniversary
NH03- Off-Price
Attached around ring

Placed in center of back portion of packaging
Attached to right arm hinge
Tops/1-piece: Left side seam
Bottoms: Left side or through vendor label
Attached to wallet or inside wallet
Around Watchband
Tops: *Attached to left sleeve cuff seam or
through neck label
Bottoms without crease: Attach to left
waistband seam.
Bottoms creased front to back: Attach to back
waistband seam.
* If sleeves are rolled attach through neck
label
Approved Ticket Providers

FineLine Technologies is our third party ticket provider approved to print tickets for
manufacturers/factories. Please see the Fineline Fast Trak User Guide, located in the EDI,
Ticketing and Packaging section of this website.
Ticket Detail
Pertinent Nordstrom Ticket Information can be found on your EDI Purchase Order:
Your PO will be transmitted to FineLine on the edi ticket date which is defaulted at 50 days prior to
Early ship, if you wish to order tickets early ask your planner to move up the edi ticket date.
PO Type is found in the REF Segment in the PO header with a PD Qualifier.

Nordstrom Regular Retail can be found in the CTP segment with RES qualifier.
If ticketing for an Event; the special retail can be found in the CTP segment with PRP qualifier.
Retail Price
Merchandise requires Nordstroms retail on the UPC ticket. The ticket retail price must match
Nordstroms PO retail price.
4/1/2014
Ticket Attachment
Full Line Store and Rack
Price Ticket Hangtags must be attached with a plastic micro fine Swiftach fastener that is between and
2 (1.9-5.1 cm) in length.
Price tickets are required for all merchandise shipped to Nordstrom.
Nordstrom Direct
In addition to having a Hangtag on each item (no pricing) all goods shipping to Nordstrom Direct must
also have a UPC Barcode Sticker attached to the outside of each poly-bag. See example ticket below.
2.5
NORDSTROM
HWH009
COTTON SKIRT
BLACK
SMALL
UPC barcode stickers must be applied to the upper right-hand corner on the front of the polybag in which
the item is bagged. See example below.
Poly-bag Sticker Placement
Barcode Sticker
Placement
Half moon or
Butterfly vent
Holes
Sealing Option #2
2" wide clear tape
4/1/2014
Ticket Placement
Merchandise Type
Apparel
Belts
Bracelets
Earrings
Gifts
Hair Accessories
Handbags
Hats
Hosiery
Intimate Apparel
Mens / Kids Apparel
Rings
Scarves
Shoes
Socks, Tights
Sunglasses
Swimwear
Wallets, Small Leather Goods
Nordstrom Direct
Folded Apparel
Hanging Apparel
Jewelry/Accessories/Belts/
Handbags/Totes/Backpacks
Scarves/Gloves/Wraps/
Kerchiefs/Pillows/Blankets/
Throws/Rugs
Mens ties
Sunglasses/Watches
Small/Large Gift Items
Multi-Piece Gift Items
Hosiery/Socks/Slipper Socks
Ticket Placement
Tops: Attached to left sleeve cuff seam or through neck label
Camisoles: Attach through seam neck label. If no neck label, attach
to left armhole seam.
Bottoms without crease: Attach to left waistband seam
Bottoms creased front to back: Attach to back waistband seam.
Attached through belt buckle or through belt hold
Around bracelet
Placed on back of earring card or bottom of box
Tickets should be placed near UPC barcode or bottom/back of item
Placed on back of card
Attached to inside zipper pull
Attached to vendor label inside hat
Placed on front upper-right hand corner of packaging
Bras: Attached to left side seam or left front strap
Panties: Attached to left side seam or through care label
Tops: Attached to left sleeve cuff seam or through neck label
Bottoms without crease: Attach to left waistband seam
Bottoms creased front to back: Attach to back center seam
Attached around ring
Attached to vendor label
Placed in center of back portion of packaging
Attached to right arm hinge
Tops/1-piece: Left side seam
Bottoms: Left side or through vendor label
Attached to wallet or inside wallet
Nordstrom Direct catalog item label must be applied to the upper
right hand corner of the polybag in which the folded garment is
inserted.
Nordstrom Direct catalog item label must be applied to the upper
right hand corner of the polybag in which the hanging garment is
inserted.
Hangtag attached directly to the item.
Item label applied to the back of the jewelry/accessory card.
Direct UPC barcode sticker on Poly bag
Direct UPC barcode sticker on tie box.

Direct UPC barcode sticker attached to the bottom of watch or
sunglass case if in protective box other wise use poly bag.
Direct UPC barcode sticker on poly bag
Direct UPC barcode sticker attached to the bottom of the outermost
box containing all pieces (each piece need not be individually
labeled with catalog item label)
Direct UPC barcode sticker on packaging of item.
SECTION 3
4/1/2014
HANGER REQUIREMENTS
Hanging merchandise must be shipped on a Nordstrom approved hanger as per your Tech pack.
Women's Apparel - Missy and Petite sizes
Department Name
POV
Narrative
Brass Plum
TBD
Sleepwear
Active Wear
Coats
Petites
Dresses
Merchandise Description
Tops, Blouses, Dresses, Light Weight
Jackets, Sweaters, Robes,
Sleepwear, 1pc Swimwear, 2 pc
Swimwear-Tops, Camisoles, Teddies
Jackets, Coats, Outerwear, Heavy
weight Robes
Style#/ Color
484 / Black
VICS 17" Heavy

Weight Coat
5245 / Black
Petite woven pants size 0, 2 only
VICS 10 Bottom
soft clip with
rubber pad option
if needed
VICS 12" Bottom
soft clip with
rubber pad-option if
needed
VICS 14" Bottom
soft clip with
rubber pad-option if
needed
VICS 10" Intimate
(Visconti)
6010 / Black
6210 soft clip
Large Missy bottoms
Intimate Apparel: Bras, Panties,

Daywear, and Slips
Hanger
Rubber grippers to
be placed on
hangers as
necessary
VICS 17" Coat
3328 / Black
Heavy Weight Coats
Bottoms, 2pc Swimwear bottoms
Collectors
Individualist
Savvy
Studio
VIA C
Hanger Type
VICS 17" top
6012 / Black
6212 soft clip
6014 / Black
6214 soft clip
GS-23 / Clear
Tops, Blouses, Dresses, Light Weight 17" Top

5400/5410 or
Jackets, Sweaters
484 Black
Rubber grippers to
be placed on
hangers as
necessary
Coats, Heavy Weight Jackets
17" Heavy Weight 3328 Black
Top
Bottoms
14" Bottom
6014/ Black
NPG Compliance Manual 2011 Nordstrom, Inc., all rights reserved. - Section 3: Hanger Requirements
4/1/2014
Women's Apparel - Women's sizes

Department Name
Encore
Rack
Studio
Lingerie
Hanger Type
Tops, Blouses, Dresses, Light Weight VICS 19" Top
Jackets, Sweaters
Order Rubber
Grippers to be
placed on hangers
as necessary
Large Bottoms, all Encore bottoms
VICS 14" Bottom
and large 2pc Swimwear bottoms
Style#/ Color
479 / Black
Hanger
6014 / Black or
6212 /Black 12
soft clip with
rubber pad
6214 /Black 14
soft clip with
rubber pad
Heavy Weight Coats
VICS 19 Jackets & 3319 /Black

Coats
Children's Apparel- Use the appropriate hanger from the options listed that best
fits the garment.
Department Name
Black Hanger
Children's
Departments:
58-Little Boys
59- Boys 8-20
61-Little Girls
62-Girls 7-16
Clear Hangers Infant
and Toddlers
Departments
60-Infant Girls
57-Toddler Girls
341-Infant Boys
342-Toddler Boys
Childrens (girls 7-16 and boys 7-20)
Hanger Type
VICS 15" Top
Color
485 / Black
VICS 12" Top
498 / Black
VICS 10" Top
497 / Clear
VICS 15" Coat
3315 / Black
VICS 12" Bottom
6012 / Black
6212 soft clip
VICS 10" Bottom
6010 / Black
6210 soft clip
VICS 8" Bottom
6008 / Black
Style #
Girls & boys (Sizes 4-6)
Infants and Toddlers

Outerwear and coats
Childrens (girls 7-16 and boys 7-20)
Girls & boys (Bottom sizes 4-6)

Infants and Toddlers
Boys Suits (Dept 98)
NO HANGER
Note:
No Sizers on hangers
Rubber grippers available for Top Hangers
10
4/1/2014
International Hanger Sources

Hangers may be purchased from these or other suppliers of VICS hangers:
International A&E Products
Mainetti
Visconti
SCI
Uniplast
Locations
www.aehangers.com www.mainetti.com www.polyoak.com www.schihangers.com www.uniplastindustrie
s.com
Bangladesh x
x
x
x
x
Bulgaria
x
Canada
x
x
x
China
x
x
x
x
Hong Kong
x
x
x
x
x
India
x
x
x
x
Israel
x
x
Italy
x
x
Korea
x
x
Malaysia
x
x
Mexico
x
x
x
x
x
Philippines
x
x
Portugal
x
x
Singapore
x
Sri Lanka
x
x
x
Taiwan
x
x
x
Thailand
x
x
x
Turkey
x
x
x
x
United States x
x
GS-23
x
Note: Not all locations are listed. Please visit the provider web-site for a location that is most convenient
for you.
Rubber grippers may be purchased at your preferred hanger provider.

Black poly-styrene hangers may be purchased from A&E Products, Mainetti and Sun Wing
Hanger and Button Mfg, Ltd.
VICS hangers made from recycled materials or re-used VICS hangers are acceptable to
use.
The GS-23 Lingerie hanger may be purchased only from Visconti in the USA and South
Africa.
Nordstrom Direct
With the exception of wire hangers, most hangers are acceptable (please ensure you are following
the Direct hanging vs. flat grid to confirm requirement for your shipment). Vendor hangers must,
however, meet the following requirements.
Each hanger type must be able to sustain the following weights:
Blouse Hangers:
Coat Hanger
Dress Hanger
Special Occasion
Pant Hanger
Skirt Hanger
Suit Hanger
Wardrober
1.5 lbs.
5.0 lbs.
2.3 lbs.
10. lbs.
2.3 lbs.
1.6 lbs.
5.0 lbs.
5.0 lbs.
11

Leather/Suede
4/1/2014
10. Lbs.
Hangers must have a two inch high neck.

Hangers used for lightweight garments, such as silks, must include foam to prevent the garment
from slipping off the hanger.
All hanging pants and skirts will use clamp style pant/skirt hangers. If there is a chance the
garment will appear crushed, marred or have obvious impressions, hanger must have foam
pads folded over the waistband before clamp is closed.
Hangers for Leather and Suede garments must be made of dense plastic, and devoid of
any ridges.
Hangers must not be broader than the shoulder width of the garment.
12
SECTION 4
4/1/2014
PACKAGING MATERIALS
Nordstrom is an environmentally responsible company. We encourage the use of environmentally

sensitive packaging materials (recycled and recyclable). Avoid excess packaging by using material that
maximizes protection while minimizing an environmental impact.
Acceptable packaging materials

This list of materials is both effective for protective packaging and causes a minimal impact on the
environment if used efficiently:
Cardboard partition/dividers, cardboard fittings, corrugated cardboard, kraft paper, bio-based
biodegradable plastics, and Anti Mold Chip in shoe boxes.
Anti Mold Chips are 100% environmental friendly as well as the anti-mold agents volatilize and completely
surround the protected objects in their packaging environment, which will inhibit or eradicate the growth of
mold and bacteria. Nordstrom requires that any Anti Mold Chips/Antimicrobial Pesticide Vendor they use
or purchase from for Nordstrom orders, officially certify that their products have been appropriately
registered with the U.S. EPA under FIFRA (Federal Insecticide, Fungicide and Rodenticide Act) .
Nordstrom also requires that the Anti Mold Chips/Antimicrobial Pesticide we use must be 100%
environmental friendly, with anti-mold agents that volatilize and completely surround the protected objects
in their packaging environment in order to inhibit or eradicate the growth of mold and bacteria.
The use of molded polystyrene, bubble wrap, micro-foam, Instapak foam packaging, and inflated
polyethylene air packets is tolerated, but discouraged due to the increasing difficulty of disposing these
items. Please use products made from recycled materials when possible.
Unacceptable packaging materials

Polyvinyl chloride (PVC) and other halogenated plastics, expanded polystyrene loose fill peanuts, straw,
fiberglass, real popcorn, hard plastic, newspaper, bamboo, solid wood packing materials and Silica Gel
packets (in shoe boxes).
Solid Wood Packing Materials

Animal and Plan Health Inspection Service (APHIS)
Beginning September 16, 2005, the U.S Department of Agriculture Animal and Plant Health Inspection
Service (APHIS) will require that all wood packaging material (WPM) imported into the U.S must either be
heat treated or fumigated with methyl bromide, and be properly marked as so treated. This measure is in
accordance with ISPM 15 (International Standards for Phytosanitary Measures), an internationally
established standard for treatment of WPM.
WPM exempt from this regulation include:
WPM made entirely of wood pieces less than 6 mm thick in any dimension.
Manufactured wood materials such as plywood, particleboard, oriented strand board, whiskey
barrels, wood packaging that serves as gift boxes, and crafting associated with antiquities,
such as art pieces or vintage wines.
Non-compliance with this regulation will result in re-exportation of WPM.
To comply, please be sure that each piece of WPM used in your shipment is properly treated and
contains a mark on each side certifying such treatment before departing origin.
NPG Compliance Manual 2011 Nordstrom, Inc., all rights reserved. - Section 4: Packaging Materials
13
4/1/2014
Solid Wood Packing Materials (SWPM) are prohibited from being shipped in any
Nordstrom container.
For full details please visit the APHIS website at www.aphis.usda.gov/PPQ/swp/import.html.
NPG Compliance Manual 2011 Nordstrom, Inc., all rights reserved. - Section 4: Packaging Materials
14
SECTION 5
4/1/2014
PACKING INSTRUCTIONS BY MERCHANDISE TYPE
The supplier is responsible for the quality of packaging. Suppliers that are identified as having
poor packaging will be solely responsible for all damages, concealed shortages, and claims.
Polybag requirements
Flat Pack poly-bags must be made of clear polyethylene (LDPE Low Density Polyethylene) and
be a minimum of .00125 inches (.03125 mm or 1 mil) thick.
GOH poly-bags must be a minimum of .002 inches (.05mm) thick and made of clear plastic.
Poly-bags must be free of Butylated Hydrozyl Toluene (BHT) that causes discoloration in
garments.
Tear-away poly-bags with perforations down the front are encouraged.
Assure that plastic completely covers the garment extending at least 2 below the garment.
Seal the bottom of the poly-bag with tape or by applying heat to protect garment from soiling.
Do not use individual poly-bags except for GOHH or as requested in the Spec Pack.
Mandatory Safety Warning: All poly-bags must be marked with this safety warning, printed in
Black and in a font size that is at least 20-points.
WARNING: To avoid danger of suffocation, keep away from babies and children. Do not use this
bag in cribs, beds, carriages or playpens. This bag is not a toy.
Nordstrom Direct
All merchandise must be individually poly-bagged unless the units are sold in sets.
Units sold as sets using one style number must be packed in the same poly-bag.
Do not allow more than 1 of space between edge of garment and poly-bag.
opaque poly-bags If any merchandise is subject to light-induced fading (i.e. silks), it is up to
the vendor to protect its merchandise with opaque poly-bags or a paper shield.
Required poly-bag sizes for specific merchandise types are listed below:
Mandatory Safety Warning: All poly-bags must be marked with this safety warning, printed in
Black and in a font size that is at least 20-points.
WARNING: To avoid danger of suffocation, keep away from babies and children. Do not use this
bag in cribs, beds, carriages or playpens. This bag is not a toy.
FOLDED POLYBAG SIZES
Dimension
Merchandise Type
6 X 9
Lingerie, Tights, Socks, Foundations, Mens Underwear
2pc Swimwear
9 X 14
1pc Swimwear
11 x 14
Denim Jeans & Shorts, Dress Pants, Leggings, Stirrup Pants, Skorts, Skirts,
or
Blouses, Dresses, Jumpers, Tees, Sweaters, Lightweight Outerwear,
11 x 16
Overalls
11 x 18
Extended Sizes
11 x 14 x 3
Multi-piece items, Thick or Heavyweight Materials
or 11 x 16 x 3
NPG Compliance Manual 2011 Nordstrom, Inc., all rights reserved. - Section 5: Packing Instructions by Merchandise Type
15
14 x 20
4/1/2014
Heavyweight outerwear, Robes, Bulky Hand-knit Sweaters, Mens Shorts,
Mens Outerwear, Mens Turtlenecks, Mens Sweatpants and Sweatshirts.

14 x 16
Mens Tees/Polo Shirts
HANGING POLYBAG SIZES
Size
Small
Dimensions
21 X 3 X 34
53.3cm x 7.62cm x 86.36cm
21 X 3 X 48
53.34cm X 7.62cm X 121.92cm
Medium
Large
21 X 3 X 72
53.34cm X 7.62cm x 182.88cm
Merchandise Types
Blouses, Womens Pants,
Shorts, Vests
Blazers, Mens Pants,
Dresses, Some
Coordinates, Sportcoats
Some Coordinates, Long
Dresses, Jumpsuits
Polybags must be sealed securely with heat sealing, taping, or self-sealing bags to keep
the merchandise in the poly-bag at all times.
Do not tie the bottom of the poly-bag or leave the bottom of the poly-bag open.
Heat sealed poly-bags must have three half-moon or butterfly-vent holes. The vents must be
approximately in diameter, evenly spaced and not interfere with any printing on the poly-bag.
See illustration below.
Poly-bag Sticker placement - Nordstrom Direct poly-bag stickers must be applied to the
upper right hand corner of each poly-bag as illustrated in below.
Poly-bag Sticker Placement

Barcode Sticker
Placement
Half moon or
Butterfly vent
Holes
Sealing Option #2
2" wide clear tape
Apparel
Do not over-pack or under-pack the carton.

Place a single piece of cardboard on the top and bottom of each carton for protection when
opened.
Minimize use of fillers such as confetti, paper, cardboard, or tissue paper to fill up the empty
space within the cartons. The appropriate size carton for the items should be used.
Limit the use of tissue to one piece per garment, or refer to Spec Pack.
Refer to the Spec Pack for other internal packaging requirements and limitations.
16
4/1/2014
Nordstrom Direct
Preferred method of shipping product to Nordstrom Direct unless otherwise noted in your Spec Pack.
Hanging vs. Flat
Packaging Instructions
Jacket Jacket & Skirts Pants
&
Pant/Skirt
Dress
Sets
Sets
Blouses
Blazers
and
Jackets
Coats
Dresses
Foundations
Velvets
Wool
Structured with
Shoulder
Pads/Fur
Leather &
Suede
H
H
H
H
H
H
H
H
F
NA
H
H
H
H
H
NA
Linen
Denim/Twill
F
F
H
H
H
H
H
F
F
F
F
F
Sequined
H
H
H
H
F
H
Beaded
F
F
H
F
F
H
Pleated
NA
NA
NA
H
NA
H
Knits/Sweaters
F
F
F
F
F
F
All Other
F
H
H
H
F
H
F = Flat: Individually polybagged, securely taped (no hangers).
Robes &
Sleepwear
Swimwear
Kidswear
Special
Occasion
Active
Wear &
Active
Outerwear
All
Other
H
NA
F
F
F
F
F
F
H
H
F
F
F
F
F
F
H
F
F
F
F
F
F
F
F
F
H
F
F
F
F
F
H
H
H
F
F
H
F
H
F
F
F
F
F
F
F
F
F
F
F
F
F
F
F
F
F
F
F
F
F
F
H
H
H
F
F
F
F
F
F
F
F
F
F
F
F
H = Hanging: Appropriate hanger size inserted, bagged, bottom of bag sealed shipped GOHF (Hanger inserted flat in carton) No GOH shipments
to 808/0599.
NA = Not applicable.
17
4/1/2014
Leather and Suede special instructions:

Due to the delicate nature of leather and suede garments, special precautions must be taken to ensure
the quality and presentation of the garments.
Leather garments must be individually poly-bagged in a vented opaque poly-bag. The material
is polyethylene, 0.006mm.
Attach a mfg provided label to the outside of each poly bag upper right hand corner containing the
following information:
o Style number
o Color
o Size
o DC
Anti Mold Chip or Silica Packets: must be placed in the pocket of each garment.
Ornamentation: All metal ornamentation (zipper pulls, drawstring ends etc.) must be wrapped in
tissue paper.
Button Covers: Use button covers to ensure surrounding garments are not marked by uncovered
buttons.
Leather and Suede jackets must also have a paper shield covering the shoulders for
light fastness protection.
Footwear
Pack shoeboxes one box deep and in the same direction with the shoebox labels facing the top of
the carton.
Do not double stack.
Anti Mold Chips in each shoe box.
Nordstrom requires that any Anti Mold Chips/Antimicrobial Pesticide Vendor they use or purchase
from for Nordstrom orders, officially certify that their products have been appropriately registered with
the U.S. EPA under FIFRA (Federal Insecticide, Fungicide and Rodenticide Act). Nordstrom also
requires that the Anti Mold Chips/Antimicrobial Pesticide we use must be 100% environmental
friendly, with anti-mold agents that volatilize and completely surround the protected objects in their
packaging environment in order to inhibit or eradicate the growth of mold and bacteria.
Nordstrom Direct
Pack each purchase order separately. Pack by SKU (one color and size per carton). No
musical packing/case-packs/size runs are allowed.
If quantities do not allow for a full carton of single SKU (size, color) you are allowed to mix size,
not color. Cartons that are mixed must be clearly marked MIXED
Shoes must be packed one layer deep, shoebox labels facing the top of the carton.
Each shoebox must be rubber banded unless the shoes are in a lip locked shoebox.
Accessories
Minimize the layers of packing materials. If the item is boxed, do not use plastic.
Eliminate double bagging. The outside shipping carton provides ample protection.
Where applicable, use master poly-bags for multiple units.
Use one layer of tissue only between plastic items on the inside to prevent fusing.
Nordstrom Direct
The following items must be placed on a jewelry card:
Earrings
18
4/1/2014
Necklaces (with the exception of bulky necklaces which will not tangle)
Hair Accessories (with the exception of headbands)
Rings
Broaches/Pins
Tie Clips
Cuff Links
Presentation Jewelry Boxes

Each item must then be placed in a vendor generic jewelry box with a cotton liner. Box size must be
no smaller than 3 x 3 x 1 (standard jewelry gift box size).
* If the dimensions of presentation box are not large enough to accommodate product (i.e. cuff bracelet) it
is acceptable to bubble wrap the merchandise then individually polybag with the barcode sticker on the
outside of the polybag.
Source for Jewelry Boxes
Presentation jewelry boxes may be ordered from:
J.P. Gasway Company
Contact: Debbie Lovetinsky
Phone: (800) 255-5885
Email: Debbie@JPGasway.com
Website: www.jpgasway.com
These boxes may also found at most packaging specialty stores.
Polybags/Shrink-wrap
Once the jewelry or accessory item has been placed in a presentation jewelry box, each box must then
be placed in a size-appropriate polybag. Fold the open end of the bag over the end of the box to create a
professional looking presentation, and seal securely by heat sealing or with two pieces of clear tape.
Shrink-wrap is an acceptable alternative to polybags. The polybags or shrink-wrap must be made of clear
polyethylene (poly) and must be a minimum of 1.5 mils (.03125mm) thick.
Watches
Watches must be packaged in individual watch cases or boxes, in a size-appropriate presentation jewelry
box with a cotton liner. Each watch box must be polybagged, with a Nordstrom Direct barcode sticker
affixed to the outside of the bag.
Sunglasses
Sunglasses must be packaged and shipped in sunglass cases. When using soft sunglass cases place
each soft case in a vendor generic presentation box. Each sunglass case or sunglass presentation box
must be polybagged, with a Nordstrom Direct barcode sticker affixed to the outside of the bag.
Belts
Belts should be coiled so that the right side of the belt faces out. Do not ship belts flat and do not include
plastic hangtags on belts. Each belt must be polybagged, with a Nordstrom Direct barcode sticker affixed
to the outside of the bag.
Metal or chain belts that are prone to damage or tangling should be packaged in individual
presentation boxes or bubble bags.
Hats
As necessary to retain their shape, hats may be stuffed with tissue paper or other appropriate dunnage
material. Each hat must be polybagged, with a Nordstrom Direct barcode sticker affixed to the bag.
19
4/1/2014
Hosiery
Exposed Hosiery must be individually polybagged (to protect Hosiery from damage) sealed and with a
Nordstrom Direct barcode sticker affixed to the outside of the bag. If the Hosiery is not exposed there is
no need to polybag.
Socks/Tights/Slipper Socks
Must be individually polybagged, heat sealed with a Nordstrom Direct barcode sticker affixed to the
outside of the bag.
Multi-packs
Each pair or unit should be packaged individually unless the purchase order indicates that
the merchandise is to be sold in multiples.
Mens Ties
Ties must be placed in a presentation box. Each tie box must be polybagged, with a Nordstrom Direct
barcode sticker affixed to the outside of bag.
Bottled Liquids/Lotions
To prevent leakage during shipping ALL caps and lids (including twist caps) on bottled liquids or lotions
must be secured with a tamper proof seal or be taped down.
Cosmetics
Tamper resistant seals must be included on all cosmetic merchandise. In addition, all cosmetic items
must be completely sealed, with shrink -wrapping or heat sealing being the preferred methods. Liquid
items must be protected with a layer of bubble wrap and a size-appropriate polybag.
Multi-Piece Gift Items
Barcode sticker may be attached to the bottom of the outermost box containing all pieces. It is not
necessary to individually label each piece.
Gift Tins
When a gift tin is used for packaging and presentation purposes, it must be wrapped in a layer of bubble
material. The bubble material may replace the use of an outer polybag and the barcode sticker may be
placed on the outside of the bubble material.
Large Gifts
Larger gift items (minimum dimensions 10 x 10 x 6) must be packed ready to ship to customers. Each
item should be packaged appropriately and placed in its own box of sturdy corrugated construction with a
minimum bursting strength of 200 lbs. The box should be as close to square or rectangular as possible
and should be a good fit for the item.
The box must be new and not used or reused.
All empty space around the item should be filled with dunnage, bubble wrap, Kraft paper,
textured Kraft paper, foam wrap, or expanding foam. No printed newspaper of any kind
should be used.
No staples of any kind may be used in the packaging process. Boxes should be sealed with
packing tape.
If the item is fragile, the box should be marked with a Fragile sticker on two sides.
Barcode sticker must be placed on outside of box.
20
4/1/2014
At Home
Full Line Store, Rack and Direct
General Requirements
(The following general requirements apply to all Hard and Soft Goods. Follow these and
specific packaging instructions below for complete requirements.)
Inner cartons must be packed tightly within the master carton to prevent movement in transit.
Do not over or under pack cartons.
Sharp edged items (blades, knives, pruning shears, etc.) must be packed with a protective guard
or sheath securely attached to the item.
Fragile items
(Categories include, but not limited to glass, stemware, ceramics, mirrors, beaded garlands, table
top items, hurricanes, candlestick holders and candles.)
Fragile or breakable items must be packed with cushioning material (i.e. bubble-wrap,
foam, corrugate) around the top, bottom, and all four sides to limit interior movement and
protect against vibration, shock and compression encountered in transit.
Barware must be packed in inner packs of 4.
Delicate stemware pieces must be individually wrapped in bubble-wrap or 3/32micro-foam
in interior corrugated dividers in inner packs of 4.
Multiple fragile items packed in a carton must be separated with corrugate partition/dividers
(no less than 1/8 thickness) to prevent internal contact.
Dividers within an inner case must be longer than the item it is protecting to prevent internal
contact with other items in the inner carton.
The space between the corrugate divider and the padded product (at its widest point) must be no
greater than inch (12 mm).
The following diagram illustrates a corrugate divider to protect product in inner carton within the
master carton:
1/2" (12 mm) Maximum
Beaded Garlands - (and all items with loose delicate pieces)

Individually poly-bag or box (each item)
Provide protective packaging (a layer of bubble wrap, paper or other cushioned material)
around each poly-bagged item.
Label the outside of each poly-bag with the style number.
Lamps and lampshades
All merchandise must be packaged as a selling unit, without any additional repackaging. Shades
should be packaged with the lamp as a single selling unit. Ticketing and packaging is to provide
one UPC/EAN for the lamp with the base and shade packed in one carton.
21
4/1/2014
Lamp necks must be protected by corrugate collars or Styrofoam forms.

Carton must have a bursting strength of 250 lbs.
Insert appropriate protective packaging material, (i.e. bubble-wrap, corrugate sheets, Styrofoam)
to ensure items are secure within cartons.
Cartons must have equal product weight distribution.
Lampshade must be wrapped in a poly-bag.
Furniture
(Includes, but is not limited to tables, chairs, ottomans, side tables, umbrellas, rugs.)
When multiple units are shipped in the same carton, they must be separated with Styrofoam or
corrugate.
Interior carton corners must be reinforced with corrugate, foam, or Styrofoam forms.
All furniture, including rattan and wicker pieces, must be shipped in a carton. Contact your
Nordstrom Buying Agent or NPGcompliance@nordstrom.com for exceptions.
Rugs must be folded and packed in cartons. If a rug cannot be folded, consult the Nordstrom
Buying Agent or NPGcompliance@nordstrom.com for packaging instructions.
Knock-down Furniture/Mirrors, glass top tables:
Items requiring more than one carton (e.g. a bed and its components) must be marked with the style
on the carton in an x of y format. Cartons should be numbered consecutively by PO for each DC.
For example: if 3 cartons for a single PO are shipping to DC 89 and 2 cartons for the
same PO are shipping to DC 699, then
Carton 1 for DC 89 will be marked as 1 of 3,

Carton 2 for DC 89 will be marked as 2 of 3
In such instances, only 1 GS1-128 (FORMERLY UCC-128) carton label, on the lead carton,
is required.
Component pieces must be protected with foam, bubble wrap, or corrugate to protect the items
from damage during handling and/or shipment.
Large component pieces (bed rails, chair legs, table legs, etc.) must be wrapped with
protective padding and shipped in a separate carton. Securely cap ends of such pieces with
bubble wrap, cardboard, or other appropriate padding material to protect the piece and
prevent potential injury in handling such pieces.
Items such as tile or glass top tables need special protection. Styrofoam or extra corrugate
sheets must be added to prevent damage during handling and shipment.
Mirrors/Framed Art should be double boxed, have corner foam cushioning and be labeled as
Fragile.
Packing must allow for opening to inspect the piece inside, resealing, and shipping to
the customer in the same box.
All hardware and assembly instructions must be in a sealed pouch or bag. Tape must not come
in contact with finished surfaces of product.
Merchandise Treatment
If required, fumigate merchandise immediately prior to shipping. Fumigation documents should be

sent with customs documents. U.S. Customs requires fumigation for brass products. Apparel and
textiles must be packed separately from fumigated items.
Merchandise that is prone to picking up odors or attracting vermin (e.g. brass and textiles)
must be sealed and protected.
Humidity sensitive items (e.g. untreated steel) must be protected with a suitable
corrosion inhibitor.
22
SECTION 6
4/1/2014
PACKING METHODS (FLAT GOHF GOHW GOHH)
Pack according to the PACKING METHOD code that is on your Purchase Order.
The various Packing Methods are:
FLAT - Flat Pack
GOHF - Garment on Hanger, Flat (Garment on hanger, flat in carton)
GOHW Garment on Hanger, Wardrobe (Garment on hanger, hanging in shipping carton)
GOHH - Garment on hanger, Hanging (Garment hanging on rope, rail or trolley in shipping
container no carton)
FLAT Flat Pack

Garments are folded flat in shipping cartons.
No hanger is used.
Categories may include:
Accessories / Handbags
Jewelry
Belts
Some Womens Knits / Sweaters
Womens Foundations
Mens Tops Knit/Woven
Mens Outerwear
Mens Bottoms Constructed / Un-constructed / Denim
Mens Robes
Mens Undergarments
Ties
Shoes
Socks / Tights / Hosiery
NPG Compliance Manual 2011 Nordstrom, Inc., all rights reserved. - Section 6: Packing Methods (FLAT GOHF GOHW
GOHH)
23
4/1/2014
GOHF Garment on Hanger, Flat

Garments are on hangers, but lay flat horizontally inside shipping carton.
Industry standard (VICS) hangers must be used unless otherwise specified in the Hanger
Requirements section of these guidelines.
The correct carton size must be used to maximize carton utilization.
Carton width must allow the hanger to fit squarely in the carton (not at an angle).
Do not use rubber bands or other material to bind hangers together.

Womens Tops
Womens Bottoms Constructed / Un-constructed / Denim
Skirts
Womens Robes
Womens Sleepwear
Womens Outerwear
Blazers
Womens Swimwear
Dresses / Jumpers / Overalls
Womens Foundations
Childrens apparel
GOHW Garment on Hanger, Wardrobe

Garments are on hangers and hang vertically inside a cardboard shipping
carton. Do not use rubber bands or other material to bind hangers together.
Mens Suits
This Pack Type should only be used at the request of your Agent of Planner.
GOHH)
24
4/1/2014
GOHH Garment on Hanger, Hanging

Garments are inside shipping container and on hangers, hanging on rail, rope or trolley.
ALL GOH shipments are required to be store packed. No Exceptions.
Please follow the hanging /flat Grid in this manual for all shipments going to NDirect. No GOH
shipments are to be shipped to 808/0599.
Do not use rubber bands or other material to bind hangers together.
Items are not in a carton.
These instructions apply only to merchandise shipped hanging GOH (GOHH Packing Method). They do
not apply to garments shipped in cartons with hangers (GOHF).
This Pack Type should only be used at the request of your Agent or Planner.
For GOHH shipments:
Pre-sort garments in the following order:
Purchase order
Distribution Center
Store
Style
Color
Size
GOHH)
25
4/1/2014
GOHH merchandise must be individually poly-bagged.

Pre-mark the outside of the poly-bag with the following information:
Purchase Order
number Distribution
Center Style number
Color
code Size
Store number
Place a hangtag on the lead end garments of each purchase order that contains the following
information:
Factory name
Consignee
Purchase Order number

Total pieces for the Purchase Order
Each garment poly-bag must have a colored sticker to designate the destination Distribution
Center as follows:
Destination DC
DC 89
DC 299
DC 399
DC 499
DC 699
DC 799
DC 599
Sticker Color
Yellow
Black
Green
Pink
White
Orange
Blue
GOHH)
26
SECTION 7
4/1/2014
CARTON REQUIREMENTS AND CARTON MARKINGS
Carton Strength (Master and Inner Carton)

The following box strength recommendations are based on packaging industry standards as well as
experience based on what we see in our Distribution Centers:
Carton Weight
(LB)
0-30.0
30.1-55.0
55.1-80.0
Carton Weight (KG)

0-13.6
13.7-25.0
25.1 36.4
Bursting Strength
(psi)
200
200
275
Corrugate Type
Single-wall (3 ply)
Single-wall (3 ply)
Double-wall (5 ply)
Single-wall (3 Ply) Corrugate
Liner
Corrugated
Liner
Double-wall (5 Ply) Corrugate
Liner
Corrugated
Liner
Corrugated
Liner
Corrugation direction should be maintained as shown below on all cartons for stacking strength.
* These standards are for both master carton and inner carton. (Inner Carton - An inner pack
refers to the quantity of product packaged together inside the master carton. In many cases,
when we receive an incorrect inner pack, the inventory must be repackaged).
NPG Compliance Manual 2011 Nordstrom, Inc., all rights reserved. - Section 7: Carton Requirements and Carton Markings
27
4/1/2014
Carton Transit Testing

Nordstrom holds all suppliers and agents accountable to provide documentation upon request of
Vibration and Drop testing in accordance with the International Safe Transit Association industry standard
test procedure, ISTA-1A & 1B.
Vibration test
A 45 minute carton vibration test: 15 minutes in the base down, 15 minutes in the side down and 15
minutes in the back down orientations. The frequency of the test platform will be adjusted until the
package just leaves the platform surface. 14200 cycles on vibration tables on 2 sides. The frequency of
the vibration depends on the size and weight of the products. However, normally will be around 200
cycles per minute.
Drop test
This test consists of a series of ten free fall drops from heights that vary with weight as noted below.
Package gross weight
1 - 20 lbs (1 9 Kg.)
2140 lbs (10 - 18 Kg.)
41 60 lbs (19 27 Kg.)
Drop Height
30 inches (76 cm)
24 inches (61 cm)
18 inches (46 cm)
Dropping sequence and Orientation of the impacts are as follows. (Must be performed in the
following order)
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Most fragile corner

Shortest edge radiating from that corner
Medium edge radiating from that corner
Longest edge radiating from that corner
Flat on one of smallest surface
Flat on the opposite smallest surface
Flat on one of the medium surface
Flat on the opposite medium surface
Flat on one of the largest surface
Flat on the opposite largest surface
9.
7.
6.
5.
8.
4.
2.
3.
10.
1.
Note:
Supplier may use the production testing application form when sending a transit package to the
testing facility. This form is located in the Quality & Manufacturing section.
28
4/1/2014
Carton Size and Weight Restrictions

FLS and Rack
Use cartons of uniform size that do not exceed our maximum carton dimensions:
Maximum Carton Dimensions and Weight
Length
Width
36 in
27 in
91.44 cm
68.58 cm
Height
30 in
76.2 cm
Weight
50 lb *
22.68 kg
* Maximum weight allowed for fragile Home product is 40 lbs.

If your product requires cartons that exceed these maximum dimensions, you must
contact NPGcompliance@nordstrom.com for approval to ship with over size cartons.
Carton weight (in pounds) and dimensions (in inches) must be written on the outer carton in
letters 1.5 inches (3.81 cm) for cartons that exceed the maximum carton dimensions and weight
listed above.
Pack in a manner that maximizes carton space and minimizes damage during shipping.
Over-packing can cause carton bulging and under-packing can cause carton crushing.
Nordstrom Direct
All cartons must be perforated to facilitate the creation of an opening. The perforation should be located
on one end of the carton and have the approximate measurements shown below:
Narrow (23 x 10 x 17) The size carton must have a full overlap opening. This carton must be used
for flat-folded light-to medium-weight apparel such as shirts and pants.
Wide (23 x 15 x 17) This size carton must have a full overlap opening. Cartons of this size must be
used for flat-folded light-to-medium weight apparel.
Short Narrow (23 x 10 x 6) This size carton may be mixed with the Narrow carton for the purposes
of reducing mixed SKUs or in the case of small quantity shipments. Cartons of this size are
recommended for shipment of smaller dimension items such as swimsuits, lingerie, socks, hosiery,
foundations, ties, wallets, accessories, and small gifts.
SUMMARY OF SHIPPING CARTON SPECIFICATIONS
Standard Carton Sizes
23 x 10 x 17
58.42cm x 25.40cm x 43.18cm
Narrow
23 x 15 x 17
58.42cm x 38.10cm x 43.18cm
Wide
23 x 10 x 6
58.42cm x 25.40cm x 15cm
Short Narrow
Maximum Carton Weight

40 lbs.
18 kgs.
Perforation
Verticals: 12
Horizontal: 4
40 lbs.
18 kgs.
Verticals: 9
Horizontal: 9
40 lbs.
18 kgs.
Verticals: 5
Horizontal: 7
29
4/1/2014
Hanging Merchandise Cartons or boxes used to ship merchandise on hangers may

exceed the carton dimensions noted above if a different carton size will better protect the
merchandise in transit.
Ship in the compliant carton size that best fits your flat folded items.
Do not mix Narrow and Wide cartons within the same PO.
Consistency in each delivery After an item has shipped to Nordstrom Direct, all subsequent
orders for that item must be shipped in the identical size shipping carton so that they can be
stored in the same location in the warehouse.
Carton Sealing
Taping
Package closure must maintain interior cleanliness and ensure that contents remain intact during
shipping and handling.
Master Cartons must be sealed (top and bottom) with 3- inch (7.5 cm) patterned vinyl or paper
reinforced CTPAT approved security tape.
Use only ONE kind of tape.
In a rare situation when a factory runs out of the patterned tape, and another tape must be used,
the freight forwarder must be notified.
C-TPAT requirement: Use tape printed with a unique pattern or identifier such as factory
name, or unique pattern, to discourage unlawful opening of carton.
Do not use cellophane or plain clear tape.
Tape must be moisture/temperature resistant and have an adhesive quality that resists drying in
transit.
Seal cartons in such a manner as to avoid gaps using the H-seal pattern as shown below:
Metal Stapling
Do not use metal staples to seal individual cartons. Metal staples are acceptable for carton
construction (manufacturer joint), not for carton closure material.
NOT ACCEPTABLE
ACCEPTABLE
30
4/1/2014
Strapping
All strapping is prohibited. This carton-sealing method presents a safety hazard and may cause
handling problems in the Distribution Centers automated conveyor system.
Masterpack Guidelines for Store Pack orders only

In the event that individual store cartons are too small to be conveyable, the cases for multiple stores can
be combined for one purchase order into a Masterpack.
Masterpack packaging is intended for exceptionally small items, (i.e. jewelry and accessories).
Identify carton as Masterpack by writing or labeling MASTERPACK (in English).

Identify inner cartons of the Masterpack by writing the letter M beside each GS1-128
(formerly UCC-128) carton label.
Inner cartons must be store packed and marked by store number.
Inner cartons must have a GS1-128 (formerly UCC-128) shipping label properly affixed.
Inner cartons must be made of shippable cardboard. Plastic bags are unacceptable.
The Masterpack (outer) carton must comply with the carton weight and dimension requirements.
Carton Markings
Full Line Stores and Rack
In addition to the GS1-128 carton label (formerly UCC-128), one end and one side of each carton must
be marked with the following information:
DC (number)
PO number
Department (number)
P.O. Type see Glossary for explanation
Store number (if Store Pack)
Carton number (in x of y format - by DC/PO)
Style/Color/Size (human readable description)
Total Pieces
Country of Origin
Port of Entry
Gross Weight
Fragile (if applicable)
31
4/1/2014
Carton markings must be large enough to be easily read and a minimum of .75 inches (1.9 cm).
When applicable, write FRAGILE (in English) in letters at least 3 inches (7.62 cm) high.
The NORDSTROM name must not appear on any carton.
The lead carton for each DC must be marked Packing List Enclosed.
Do not bundle cartons.
Use the directional arrow to show the direction in which cartons should be shipped and opened if
necessary. This symbol must be at least 3 inches (7.62 cm) in height to be readily visible.
Nordstrom Direct
Mark one long side and one short end with the following:
DC (0599)
PO number
Department (number)
P.O. Type see Glossary for explanation
Store number - 808
Carton number (in x of y format - by DC/PO)
Style/Color/Size (human readable description)
Total Pieces
Country of Origin
Port of Entry
Gross Weight
Fragile (if applicable)
Carton markings must be large enough to read easily and must be a minimum of .75 inches tall.
32
SECTION 8
4/1/2014
EDI REQUIREMENTS
Nordstrom Product Group supports Electronic Data Interchange (EDI). The intention is to eliminate all
paper media by trading business electronically via VICS EDI. Non-compliance of these EDI guidelines
may result in an expense offset fee. These requirements apply to Nordstrom Product Group shipments
only. Nordstrom Full Line and Nordstrom Rack maintain additional compliance that can be found at
www.nordstromsupplier.com.
NPG Required Electronic Documents

The following are the types of electronic data Nordstrom is using:
Document #
Description
EDI 810
Invoice
EDI 850
Purchase Order
EDI 856
Advance Ship Notice with related
GS1-128
EDI 860 Domestic Only
PO Change Buyer Initiated
EDI 997
Functional Acknowledgement
Version
4010VICS
4010VICS
4010VICS
4010VICS
4010VICS
Note: Nordstrom sends a 997 (functional acknowledgment) back within 24 hours for any inbound file
we receive. Please be aware a 997 indicates receipt of a file only.
Note: Nordstrom Direct drop ship, Full Line and Rack suppliers should continue to follow the existing
EDI requirements. The above transactions apply only to Nordstrom Product Group orders.
EDI Sender/Receiver IDs NPG Only

Purchase Order (850), Full Replacement (850FR), Purchase Order Change (860) and return Functional
Acknowledgment (997)
Qualifier: ZZ
ID: NORDNPG
Invoices (810) and return Functional Acknowledgment (997)
Qualifier: ZZ
ID: NORDNPG
Advanced Ship Notice (856) Domestic only - and return Functional Acknowledgment (997)
Qualifier: ZZ
ID: NORNPGA
PASN Advanced Ship Notice - P856 - Carbon Copy Relationship (Foreign Only)
Qualifier: ZZ
ID: NORDASN
NPG Compliance Manual 2011 Nordstrom, Inc., all rights reserved. - Section 8: EDI Requirements
33
4/1/2014
Third Party Service Provider Contact Information Foreign Only
TradeLinkOne
US, Turkey, Europe and all other
Territories:
Mr. Dan Entac
Managing Director
dentac@tradelinkone.com
Tel: 704-338-1688
EcVision
The Americas:
Robert Madson
Major Account Manager
robertmadson@ecvision.com
Fax: 636-660-1206
Tel: 732-785-3915
Asia Pacific:
Mr. Lewis Ling
Business Development Director
lling@tradelinkone.com
Tel: 852-9206-4205
All other countries:

Iris Ho
Business Development Manager
irisho@ecvision.com
Fax: 852-2788-2423
Tel: 852-3010-2286 / 852-2788-1010
34
4/1/2014
Advance Ship Notice Requirements

Non-compliance of the ASN guidelines here may result in expense offset fees. These requirements apply
to the Nordstrom Full Line, Nordstrom Rack stores, Nordstrom Direct and NPG Domestic.
* Please note: The Internal Vendor Number (IA) is the Nordstrom assigned Supplier Number or AP
assigned Vendor Number. This information must be sent in either the REF/IA or N1/SF
Consolidated ASN Requirements
Expense offset fees will apply if the following requirements are not met.
One VICS 856 ASN with carton level information per shipment, per ship-to location (distribution
center).
Each ship notice must contain its own unique sub-bill of lading number.
The ASN must be transmitted and received by Nordstroms warehouse management system prior
to the shipments arrival in the distribution center.
Please reference the EDI 856 Version 4010 PDF document for mapping details.
UPS ASN Requirements
Nordstrom requires one VICS 856 ASN per carton for all UPS shipments.
The tracking number provided by UPS must populate the sub-bill of lading field (REF*BM
segment) and the PRO number field (REF*CN segment).
The ASN must be transmitted and received by Nordstroms warehouse management system prior
to the shipments arrival in the distribution center.
Please reference the EDI 856 Version 4010 PDF document for mapping details.
Masterpack ASN Requirements
In the event that small individual store cartons for multiple stores (going to the same DC) are combined
for one purchase order into a masterpack. Nordstrom maintains two masterpack ASN requirements
depending on the mode of transportation used:
1. Non UPS shipments: ASNs for consolidated master-packed shipments must include the
following:
REF*BM (sub-bill of lading) segment containing the unique sub-bill of lading number.
N1*ST segment containing the correct ship-to location (i.e. distribution center).
N1*BY segment containing the appropriate store destination.
MAN segments reflect the correct GS1-128 case IDs for all the cases within each master
case.
The outer (master) carton must be clearly identified as a masterpack by writing or labeling the
word Masterpack on the outside of the case.
2. UPS shipments: ASNs for consolidated master-packed shipments for UPS must include the
following
REF*BM segment (sub-bill of lading) containing the UPS tracking number.
N1*ST segment containing the correct ship-to location (i.e. distribution center).
N1*BY segment containing the appropriate store destination.
MAN segments reflect the correct GS1-128 case IDs for all the cases within each master
case.
The outer (master) carton must be clearly identified as a masterpack by writing or labeling the
word Masterpack on the outside of the case.
ASNs for No Charge Merchandise
Shipments containing no charge merchandise (i.e. testers, samples) must be packed in

separate cases from the retail merchandise and clearly marked as no charge.
35
4/1/2014
Separate inner cartons of no charge merchandise may be packed within large cases of retail
merchandise but must be clearly marked as no charge and maintain separation from retail
merchandise. ASNs are not required for no charge merchandise shipped in this manner.
No charge merchandise shipped in any other manner, including loose within cases containing
retail merchandise must have valid UPCs within the Nordstrom inventory system and must be
accurately represented within the ASN for that shipment.
Expense offset fees will be accessed for inaccurate ASNs containing no charge merchandise
that do not meet these requirements.
ASN Requirements for Store vs. Bulk-Pack Purchase Orders

Bulk-Packed POs
Instructions for how to pack your PO are indicated by either "STORE" or "BULK" in the REF*PGC
segment of the PO.
When a PO is written as bulk (indicated "BULK" in the REF*PGC segment of the PO) this means that the
supplier will pack the shipment by style, color and size shipped to the specified DC in the PO. Bulk
shipments should be packed or marked by the ship to DC location.
The ASN requirement for bulk shipments is that there is one ASN for each ship-to location (DC) that the
shipment is being sent to. Standard ASN requirements still apply - there must be one ASN per shipment
per ship-to location (DC) per day with a unique sub-bill of lading number in the REF*BM segment of the
ASN data. In the case of bulk shipments the presence of a "mark-for" segment is not required - this is
the segment where the store number is entered when the shipment is packed per store.
Example of the BULK indicator in the PO data:
ISA.00. .00. .ZZ.NORDNPG .12.5083836673 .041031.214
5.U.00401.000005083.0.P.>.
GS.PO.NORDNPG.5083836673.20041031.2145.2036.X.004010.
ST.850.000015665.
BEG.00.SA.12345678..20040429.
CUR.BY.USD.
REF.DP.0138.
REF.PG.WB.
REF.IA.0249011337. REF.TC.00.VENDOR
PAYS NO FREIGHT. REF.MR.501.
REF.PGC..BULK. << BULK-PACK Shipment
REF.4D..FOB.
REF.ZZ..ALL NORDSTROM P.O.TERMS & CONDITIONS APPLY
Store-Pack POs
When a PO is written as store-packed (indicated "STORE" in the REF*PGC segment of the PO) this
means that the supplier is required to pack the shipment by store shipped to the specified DC(s) in the
PO. Store-packed shipments should be packed and marked by store.
The ASN requirement for store-pack shipments is that there is one ASN for each ship- to location (DC)
that the shipment is being sent to. Standard ASN requirements still apply - there must be one ASN per
shipment per ship-to location (DC) per day with a unique sub-bill of lading number in the REF*BM
segment of the ASN data. In the case of store-packed shipments, the presence of a "mark-for" segment is
required - this is the segment where the store number is entered for each case.
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Example of the STORE indicator in the PO data:

ISA.00. .00. .ZZ.NORDNPG .12.5083836673 .041031.214
5.U.00401.000005084.0.P.>.
GS.PO.NORDNPG.5083836673.20041031.2145.2037.X.004010.
ST.850.000015666.
BEG.00.SA.12345678..20040927.
CUR.BY.USD.
REF.DP.0026.
REF.PG.RW.
REF.IA.0809611009.
REF.PD.RO.RACK ORDER.
REF.TC.00.VENDOR PAYS NO FREIGHT.
REF.MR.501.
REF.PGC..STORE. <<STORE-PACK Shipment
REF.4D..FOB
Vendor Accuracy Audit Program

Nordstrom uses warehouse management technology to receive merchandise using the ASN and pay
suppliers with EDI invoices. Therefore, suppliers must make every effort to ensure that shipments are
100% accurate. Nordstroms audit program samples a percentage of all shipments received against
the corresponding ASN to monitor accuracy. If the sample does not match what was indicated per the
ASN an inaccurate chargeback will be applied.
i. Nordstrom requires that all vendor ASNs are 100% accurate. Nordstrom has implemented an
accuracy audit program to ensure compliance and accuracy. This audit program compares the
UPC/EANs physically contained within the carton to the UPC/EANs on the corresponding ASN as
well as a review of the vendors floor ready compliance. When audit results indicate errors,
Nordstrom will discontinue the use of the ASN when processing the shipment and a chargeback will
be applied for each shipment processed manually until accuracy is attained.
ii. Nordstrom is committed to maintaining a high level of accuracy while turning merchandise to the
selling floor as quickly as possible through the use of our cross-dock program. This is possible only
when the merchandise is 100% floor ready and the accuracy of the vendors shipments and ASNs
remain high.
iii. If the ASN does not match the merchandise received in the physical shipment a chargeback will be
applied.
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GS1-128 Shipping Label

In accordance with GS1 (Global Standards) US, Nordstroms label requirements follow standard
GS1/EAN SSCC-18 common label formats. Detailed information about the SSCC-18 data structure and
associated GS1/EAN-128 symbol can be found online at www.gs1us.org.
Chargebacks are applied if the GS1-128 labels are missing or un-scannable.
Reasons why a label would be identified as missing or un-scannable:
If GS1-128 label is missing from cases

Does not scan at all
Scans incorrectly (sometimes the number will wrap (the last digit is read as being the first)
More/less than 20 digits
Invalid characters (presence of symbols or alpha characters)
Duplicate barcodes (duplicate barcodes will not be accepted into warehouse system)
Photocopy (photocopies of labels taped to cases will not scan correctly)
Poor print quality will cause the label not to scan correctly (barcode prints with skip lines
if printer skipped while printing)
Defaced
Partially missing
No quiet space around barcode (cannot bleed off the edge of the label)
Barcode and human readable are different (barcode must decode to the human readable number
printed on the label)
Barcode is too big (bleeds to edge of label) or too small
Tape over label (including clear tape)
GS1/EAN 128 Requirements
Ship-to address: Must include the distribution center number and address, or distribution center
number and consolidators address Store address is ONLY utilized in the rare case of direct to
store shipments
Vendor name and address
Ship-to postal code
Carrier name
Pro-number (preferred, but optional)
Bill of lading If not available, leave blank *required in EDI 856 Data.
Purchase order number
Department number
Carton X of Y (by DC)
Mark-for Store Number (30 pt Bold font)
Store Barcode
20 Digit SSCC number: Include barcode and human readable
The label must be 4 x 6 (105mm x 148mm) conforming to GS1standards
Label Placement
The GS1-128 label must be placed on the longest side (closest to the perforated end) of
the carton
Barcodes must be printed in vertical bar configuration
Placement of the label must be such that the bottom edge of the barcode containing the
SSCC-18 is located at least 1 25 from the bottom of the shipping container
The outermost bar of the barcode cannot be closer than 1 25 from the vertical edge of the
shipping container
38
4/1/2014
Based on the dimension of your cartons; if youre not able to have the barcode containing the
SSCC-18 at least 1.25 inch from any edge of the shipping container. We ask that you place the
GS1-128 carton label on "top" of the shipping container (avoiding the seam/not taping over) so
you have the 1.25 inch clearance around the barcode .
* Cartons should only contain one unique GS1-128 label. All additional 20-digit internal barcodes on
the carton must be marked out or covered as this is in conflict with the barcode on the GS1 -128
shipping label.
Symbol Quality
Minimum print quality is 1 5 (C)

Recommended print quality is 2 5 (C)
Measurement aperture is 0 01 (0 254mm)
Inspection wavelength is 670 nm (+ or - 10 nm)
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4/1/2014
Nordstrom GS1/EAN 128 Label Zones and Dimensions

The label is formatted into several information zones. Zones include both human readable information
and GS1/EAN-128 information. Each zone contains a zone title, indicating the information contained
in that zone. These titles should be placed in the upper left-hand corner of the zone in 6 pt. text.
ZONE A
(1.5)
ZONE B
(2.5)
ZONE C
(2.0)
ZONE D
(2.0)
ZONE E
(4.0)
ZONE G
(2.0)
0.8
1.0
1.2
ZONE H
(2.0)
1.2
1.8
ZONE I
(4.0)
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4/1/2014
GS1-128 Label Format and Sample

(Actual size of label is 4 inches x 6 inches; sample below is enlarged.)
From
Vendor Name
Address Line 1
Address Line 2
Address Line 3
TO
(420) SHIP TO POSTAL CODE
(420) 90266
CARRIER
CARR: Carrier Name

PRO: 12345678901234567890123456789
B/L #: 12345678901234567890123456789
PO #: 12345678901234
Carton 1 of 2
DEPT: 0012
DC #: 699
VEND: 1234567
CASE QTY: 1234
STORE
(91) 0001
STORE # 0001
(Must be 30 PT Bold Font)
SSCC-18
(00) 0 0046863 000008235 7
41
SECTION 9
4/1/2014
APPENDIX
Folding and Hanging Guidelines

Refer to your item Spec Pack for the Fold Method code you would follow.
Fold Diagrams and their corresponding Fold Method codes by are grouped as follows in
the Appendix:
Folding Bottoms Flat Pack
Folding Tops - Flat Pack
Folding Outerwear - Flat Pack
Folding Sleepwear - Flat Pack
Folding Under garments - Flat Pack

Hanging Bottoms
General Hanging
Clip-in Hanging
Fold or Hang using the format specified in your spec pack prior to inserting the garment into a
poly-bag.
Price tickets must be shown with the print side up in the poly-bag.
Fold up the open end of the poly-bag and secure with tape.
These Folding and Hanging Methods must be followed to meet Nordstrom requirements and can
be found on this website in the Technical Design section.
NPG Compliance Manual 2011 Nordstrom, Inc., all rights reserved. - Section 9: Appendix
42
4/1/2014
Glossary
Term
Definition
Airway Bill (AWB)
The air industrys equivalent to the motor Carriers Bill of Lading.
Advanced Ship Notice

(ASN)
Electronic packing slip or 856.
Bill of Lading
A contract of carriage between shipper and Carrier. A Bill of Lading

serves three purposes:
It sets the terms and conditions of the contract.
It acts as the receipt for the goods to be transported.
It provides documentary evidence of the party entitled to deliver.
Bill Receiver
Freight invoice payment term unique to DHL Express. When a shipment is

sent Bill Receiver, charges are billed to Nordstrom.
Cancel Date
The Cancel Date shown on the Purchase Order. The Cancel Date is the
last day to ship. It is commonly referred to as the Past Cancel Date.
Claim
A deduction processed against a vendors account for merchandise

returns, shortages, cost differences, markdowns, advertising co-op,
rebates, etc.
Cargo Claims
Claims written against a Carrier for recoupment of merchandise cost and

freight charges as a result of damage or shortage of goods delivered or
complete non-delivery.
Carrier Liability
A contract Carrier is liable for all loss, damage and delay with the
exception of act of God, act of a public enemy, act of a public authority, act
of the shipper, and the inherent nature of the goods.
Carton
A corrugation packaging type not to exceed 36" x 24" x 24" or 50 pounds.
Contract Carrier
A for-hire Carrier who does not serve the general public, but who serves
shippers or consignees with whom the Carrier has a continuing contract.
Collect
Freight invoice payment terms indicating that charges will be billed to

Nordstrom.
Consignee
The receiver of a freight shipment, usually the buyer.
Consolidation of Shipment
A Nordstrom requirement that all purchase orders going to the same DC

on the same day must be consolidated onto one Bill of Lading or sub-bill,
depending on which Carrier is being used.
Consolidator
Assembles interliner or LTL shipments, organizes the freight by DC and

purchase order, manifests shipments by DC and transmits to each DC to
pre-alert them of the merchandise and delivery date. Releases freight by
assembly to the DC.
Cubic Feet
Carton length times width times height. Cubic feet measurement must be
provided for Over Shipments.
43
4/1/2014
Term
Definition
Customers Owned Goods
Merchandise that has already been sold to a customer. Customers

Owned Goods are usually Repair Claims being sent back to Nordstrom
from the repair vendor.
DC
Nordstrom Distribution Center. The DC is usually the Ship To point on the

Purchase Order.
Department Number
The department number is found on the Purchase Order under "Dept. No."
The department number contains a type of merchandise belonging to a
group of departments in a merchandise division.
DimWt
Carton length times width times height. DimWt or cubic feet measurement
must be provided for Over Shipments.
EAN
European Article Number. A unique thirteen digit vendor number, the

European equivalent of a UPC code.
EDI
Electronic Data Interchange. An all-inclusive term for Electronic Data

interchange transactions
Electronic Documents
The Electronic Documents utilized by Nordstrom include:

Electronic Invoice
EDI810
Version 4010VICS
UPC Catalog
EDI832
Version 4010VICS
Purchase Order
EDI850
Version 4010VICS
Product Activity Data
EDI852
Version 4010VICS
PO Acknowledgment
EDI855
Version 4010VICS
Advance Shipment
EDI856
Version 4010VICS
PO Buyer Initiated
EDI860
Version 4010VICS
GS1-128 Carton Label
Version 4010VICS
Functional Acknowledgement
EDI997
Version 4010VICS
Floor Ready
Term referring to merchandise that is received ready to be transferred

directly to the selling floor.
Freight Allowance
Amount of freight the supplier pays per purchase order or signed

Corporate Freight Partnership Contract (freight agreement).
0
Supplier pays no (zero) freight costs.
1 = 100%
2 = 50%
3 = 60%
4 = 30%
Full, Paid: Supplier pays 100% of the freight costs.

, Half: Supplier pays 50% of the freight costs.
Difference between Air and Surface. On air shipments
only, supplier pays 60% of the air freight costs.
Half the difference between Air and Surface. On air
shipments only, supplier pays 30% of the air freight costs.
Freight-Only Invoice
An invoices for prepaid freight charges sent to the DC Traffic Office.

Nordstrom only reimburses for freight charges associated with jewelry,
watches, gourmet food shipments and consignment orders.
Freight Chargeback
(See Freight Agreement
and Freight Violation
Supplier freight deduction document. There are two types of freight

chargebacks:
Agreement: Supplier agrees to share freight charges.
44
Term
Chargeback
Codes/Descriptions in
Nordstrom Routing Guide
for chargeback reason
codes and descriptions)
4/1/2014
Definition
Violation: Supplier is charged full freight charges plus a handling
fee of $100. Violation is either of Purchase Order contract or the
Carrier Selection and Routing Guide. Nordstrom deducts freight
charges owed from the next check remittance.
FOB Point
A term of sale that defines who will incur transportation charges for the
shipment, who will control the movement of the shipment, or at which point
the title to the goods passes to the buyer. The original meaning was "free
on board" ship.
FOB Factory: Title of goods passes to the buyer at the factory.
Supplier pays no (zero) freight, unless a freight allowance is
applicable.
FOB Consolidator: Title of goods passes to the buyer at the
consolidation point. Supplier pays all freight costs to the point of
consolidation, plus any additional freight costs, which are
dependent on what is agreed in the freight allowance field on the
PO.
FOB Store: Title of goods passes to the buyer at the Nordstrom
DC or Store. Supplier is liable for the shipment until it reaches
Nordstrom. Please note that FOB Store does NOT mean ship
Direct to Store. Refer to the FOB Point Purchase Order field.
Domestic
If supplier is responsible for clearing customs or producing in the U.S.,

then supplier is domestic
Full Freight
The supplier/shipper agrees to pay 100% of the freight charges. Refer to

the "Freight Allowance" Purchase Order field.
Full Load
Shipments weighing over 1,000 lbs for Air shipments and 10,000 lbs for
Surface shipments. To have Full Load Shipments considered for possible
Volume Shipment Routing, call the Nordstrom Volume Shipment Routing
Desk at (503) 978-3042 at least 3 days prior to the requested ship date.
GROSS WEIGHT
Entire weight of goods including merchandise, packaging materials and

cartons
Hazardous Materials
A hazardous material is a substance that poses more than a reasonable

risk to the health and safety of individuals and includes products such as
explosives, flammables, corrosives, oxidizers, and radioactive materials.
Includes perfumes and other contents packaged under pressure being
shipped via Air and Air shipments that contain Dry Ice cold pack.
Importer of Record
The company or individual who is listed as the importer with U.S. Customs
at the time the goods enter the U.S. The Tax ID# or social security
number of the "Importer of Record" must also be submitted to Customs.
The Importer of Record bears all responsibility and liability for the imported
merchandise.
Inbound Freight
Freight en route to a Nordstrom facility (usually a Distribution Center).
INNER CARTON
Carton within a Master Carton. Must have Inner Carton markings
45
4/1/2014
Term
Definition
Interliner
The pickup Carrier, usually for an LTL shipment. The Carrier transports
merchandise from the vendor to a consolidator.
Jewelry
Jewelry and watch shipments are shipments for departments 28, 68, 72,
89 and 214. See Jewelry and Watch Shipping Procedures (Section 3) in
Nordstrom Routing Guide.
Landed Duty Paid
The total cost of a product delivered to a given location, i.e., the cost of
production plus the transportation cost to the customers location. U.S.
Customs Clearance is the responsibility of the seller. The seller or agent
of the seller is the "Importer of Record". All U.S. Customs duties and
applicable taxes are for the account of the seller. Delivery to the named
place of destination is for the account of the seller.
LTL
Less than truckload, a shipment weighing less than the minimum weight
required to use the lower truckload rate. A pickup/interliner Carrier direct
to the DCs or into a consolidation. Usually shipments over 70 lbs and
under 10,000 lbs.
Lumper
A term applied to a person who assists a motor Carrier in the loading and
unloading of property.
Manufacturer ID
Assigned by Nordstrom and is transmitted on EDI PO this ID is used to

identify the manufacturer.
Master Bill of Lading
A uniquely numbered contract of carriage document that summarizes

more that one DC shipment or sub-bills of lading. The Master Bill of
Lading is the document that is signed by the Carrier driver.
MASTER CARTON
Holds Inner Cartons. Must have Outer Carton markings
MASTERPACK
Outer shipping carton that holds Store Packed cartons that are too small
to be conveyable
Mode
Method of transportation (service) used for shipments, usually Surface and

sometimes Air. Refer to the "Ship Via Routing Guide or shipping method"
Purchase Order field.
NORDSTROM.COM
This Division of Nordstrom, Inc. sells product direct to the customer via
Internet Sales
NPG
Nordstrom Product Group
Outbound Freight
Freight en route from a Nordstrom facility to another Nordstrom facility or a

vendor.
Order Date Approved Date
The date the order was approved in Nordstrom buying system & initial EDI
will transmit to the manufacturer
PACKING METHOD
Manner in which merchandise is packed and specified on PO
46
4/1/2014
Term
Definition
Pickup Carrier
The interliner Carrier, usually for an LTL shipment. The Carrier transports
merchandise from the supplier to a consolidator
PID
Product Information number or vendor style number. Also known as

vendor product number or VPN.
POD
Proof of Delivery.
PO TYPE
Denotes PO designated for special event such as sale or store opening.
PO Verification
Purchase Order Verification is a service provided by our consolidators. It

confirms that the Purchase Order is active and is ready to ship. PO
Verification may also be performed via email to Nordstrom. See Section 2:
Shipment Preparation in Nordstrom Routing Guide for further information.
Prepaid
Freight invoice payment term indicating that charges are billed to the
shipper or supplier.
Purchase Order (PO)
A legal, binding contract between the Nordstrom buyer and the supplier.
The Purchase Order number is an 8-digit identifier and is required on all
packaging and documentation.
QR
Quick Response. The capability to send sales information to a vendor and

have merchandise replenished immediately via EDI transactions.
Refusal
A refusal occurs when a Purchase Order delivered to a consolidator or

Nordstrom facility is in violation of the Purchase Order contract. Refusals
are put On Hand and all expenses are borne by the seller. The seller has
30 days to give disposition to the agent in possession of the shipment.
After 30 days, the shipment may be salvaged to recover expenses.
Return Authorization
An authorization number which is obtained from the supplier prior to the

shipping return vendor claim.
Samples
Merchandise not for resale. Samples usually have no cost.
Shipper
The sender of the freight shipment, usually the seller or sellers

warehouse.
Shipping Window NPG

Foreign
The period of time between (and inclusive of) the PO Earliest Ship Date
and Late Ship Date.
Short Shipments
Shipment contents which are less than the packing slip count or a Carrier
shipment which has delivered less than the carton count on a Bill of Lading
or freight delivery receipt.
SKU
Stock Keeping Unit. A SKU refers to a specific style, color and size of an
item.
Store Pack
Packing in po sequence by style, color and size (SKU) for each store on
po.
47
Sub-Bill
4/1/2014
A Bill of Lading always used in conjunction with a Master Bill of Lading. A

sub-bill lists the detail information for a DC shipment, including POs and
department number, itemized by number of cartons and weight, etc.
GS1-128
Scannable bar-coded label located on the outside of a shipping carton.
UPC
Universal Product Code. A unique twelve digit number. The first six digits
are a UC Block ID; the next five digits are a specific product identifier
(SKU); and the last digit is a check digit.
VAN
Value Added Network. The designated communication network used to

transmit and receive EDI transactions.
Vendor Number
The Vendor Number is found on the Purchase Order Pay To Vendor

section.
VICS
Voluntary Inter-industry Commerce Standards for EDI transactions.
VMR
Vendor Managed Replenishment. Vendor Basic Stock system that

automatically creates Purchase Orders and replenishes merchandise
based on sales and model information via EDI852 sales and 855 Reverse
Purchase Order.
Volume Shipments
A Full Load that exceeds the standard size/weight guidelines.

Surface: 10,000 pounds or more, or over 1,800 cubic feet, per
consolidated shipment.
Air: 1,000 pounds or more per consolidated shipment.
Volume Shipments are considered by the DC for possible Full Load
shipment routing.
Weight Break
The weight at which Carrier determination is made.
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PO Types
PO
TYPE
AC
AN
AT
AX
BA
BE
CA
CC
CD
CE
CF
CG
CH
CI
CJ
CK
CL
CM
CN
CO
CP
DB
DM
EB
EN
FB
GW
HB
IF
IN
JH
LB
LS
MA
PO TYPE DESCRIPTION
ANNIV CATALOG
ANNIV SALE
AFTER THANKSGVG
AFTER CHRISTMAS
BLACKLINE ANNIV
Designer International
SPRING 1 CATALOG- FEB
SPRING 2 CATALOG - MAR
APRIL CATALOG
SUMMER 1 CATALOG- APRIL
SUMMER 2 CATALOG - MAY
JUNE CATALOG
FALL 1 CATALOG - AUGUST
FALL 2 CATALOG - SEPT
HOLIDAY GIFTS CATALOG - NOV
LUXE CATALOG - NOV
LAST MINUTE GIFTS - NOV
JANUARY 1 CATALOG
CONSIGNMENT
CUSTOMER ORDER
JANUARY 2 CATALOG
DIR DUMMY PO FOR BKORD
DEPT MAILER
BEAUTY EXCLUSIVES
EXPENSE NPG
FALL BOOK-OCTOBER
GIFT WITH PURCHASE
HOLIDAY BOOK
INTERNET FEATURED ITEM
INTERNET-DIRECT ITEM
JUNE HALFYEARLY
LING XMAS BOOK
LINE SALE
MAGAZINE ADVERTISEMENT
PO
TYPE
MB
MD
MI
MJ
NA
NC
NH
NS
NT
OR
OT
PA
PC
PF
PM
PS
RB
RC
RE
RN
RO
RS
RT
RV
RX
SB
SD
SE
SM
SP
SS
TE
TR
TS
PO TYPE DESCRIPTION
MOTHER'S DAY BOOK
DEC MENS HYRLY
MAILING INSERT
JUNE MENS HYRLY
RACK NEW ARRIVALS/TAG EVENT
NO CHARGE
NOV WMNCHILD HY
NEW STORE OPEN
NO RETAIL TESTERS
Ornaments
OPTICAL
DESIGNER PERSONAL APPEARANCE
PRICE CHANGE FOR TICKETS
PRINT FEATURED ITEM
RACK PACK AND HOLD 298
RACK PACK AND HOLD 339
RACK BULK/DC SPLIT TO STORE
RACK CATALOG
RACK BULK EVENT
RACK NEW STORE
RACK ORDER
RESERVE STOCK
RACK THANKSGIVING
RACK HOLD AND RELEASE
RACK NEW STORE BULK
SPRING BOOK
SAMPLES
SHOE EVENT
Seasonal Merchandise
NON EVENT SPECIAL PURCHASE
SPRING SALE
RETAIL TESTERS
TRUFFLES
TRUNK SHOW
49
4/1/2014
Packing List Examples

Packing List with Summary Page for Bulk Pack Orders
The Packing List for a Bulk Packed PO must have page breaks between each PO and DC. The
Packing List summary page must show a summary of cartons by DC and of SKUs by DCs.
SHIPPER: Supplier name, Address, Phone, and Fax.
CONSIGNEE: NORDSTROM INC., BOX 870, SEATTLE, WA 98111 USA
PO NUMBER
DEPT
11324786
STYLE NUMBER
ITEM DESCRIPTION
46
INVOICE NUMBER
L/C NUMBER
Total # Of Cartons
DC Destination(s)
2,310.10
Gross Weight (kgs or
JUNE 15, 2004
4,814.30
lbs)
Cubic Measurement
SEALAND V.118
1,321.05
Carton Dimensions (cm or
89
PV-Caslon
Cost Center Code
3,514.10
lbs)
Net Weight (kgs or lbs)
OCEAN
Vessel/Voyage/Flight #
32
Net Net Weight (kgs or
SEATTLE
Estimated Departure
HONG KONG
CARTONS/MEASURES
CHINA
Shipment Mode
APRIL 4, 2004
SHIPPING FROM
SHIPPING DETAILS
Port Of Entry
JUNE 5, 2004
L/C DATE
SEATTLE
Origin Country
LADIES WOVEN SKIRT
DATE
DL-1370
HKH760297
SHIPPING TO
702862
110 - 58.42 x 25.40 x 43.18 cm
inches)
CARTON BREAKDOWN FOR DC#: 89 CARTON #

Color: Burgundy
Carton
Store
Number
1
2
3
Color: Brown
Carton
Number
Number
4
5
6
total
Number
Size
XS
10
XL
15
35
15
Store
10
25
35
25
Size
XS
10
XL
15
SUMMARY BY SKU FOR DC # : 89

STYLE
COLOR
XS
S
702862 Burgundy
20
30
Brown
10
15
Total
30
45
30
SIZE
M
70
35
105
T G
o r
t o
a s
l s
Weight
8.6
9.2
8.6
T
o
ta
l
35
20
1-3
15
30
70
10
20
25
35
25
170
G
r
o
s
s
Weight
8.6
9.2
8.6
Net Net
Weight
7.2
8.3
7.2
Net Net
Weight
7.2
8.3
7.2
Net
Weight
6.3
7.0
6.3
Net
Weight
6.3
7.0
6.3
TOTAL
L
30
15
45
XL
20
10
30
170
85
255
50
4/1/2014
Packing List Summary Page for Bulk Pack orders:

PO NUMBER
DEPT
11324786
STYLE NUMBER
ITEM DESCRIPTION
46
INVOICE NUMBER
JUNE 5, 2004
L/C DATE
HKH760297
SHIPPING TO
LADIES WOVEN SKIRT
DATE
DL-1370
L/C NUMBER
702862
APRIL 4, 2004
SHIPPING FROM
SEATTLE
SHIPPING DETAILS
HONG KONG
CARTONS/MEASURES
Origin Country
Total # Of Cartons
CHINA
Port Of Entry
Shipment Mode
1,321.05
89, 299, 399, 499,

699
PV - Caslon
Cost Center Code
4,814.30
lbs)
Cubic Measurement
SEALAND V.118
DC Destination(s)
2,310.10
JUNE 15, 2004
3,514.10
lbs)
OCEAN
Estimated Departure
32
SEATTLE
110 - 58.42 x 25.40 x 43.18 cm
inches)
Carton Summary Example

DC#
CARTONS
DC 89
DC 299
DC 399
2
6
DC 499
DC 699
DC 799
7
7
TOTAL
32 CARTONS
Summary by SKU for entire Purchase Order

STYLE
STORE
COLOR
702862
001
Burgundy
Brown
Store Total
702862
Store Total
Style Total
001
002
002
Burgundy
SIZE
XS
10
10
20
10
10
30
M
15
15
30
15
15
45
T
O
T
A
L
L
35
35
70
35
35
105
15
15
30
15
15
45
XL
10
10
20
10
10
30
85
85
170
85
85
255
51
4/1/2014
Packing List and Summary Page for Store Pack Orders:

The Packing List for a Bulk Packed PO must have page breaks between each PO and DC. The
Packing List summary page must show a summary of cartons by DC and of SKUs by DCs.
PO NUMBER
DEPT
11324786
STYLE NUMBER
ITEM DESCRIPTION
46
INVOICE NUMBER
JUNE 5, 2004
L/C DATE
HKH760297
SHIPPING TO
APRIL 4, 2004
SHIPPING FROM
SEATTLE
SHIPPING DETAILS
Total # Of Cartons
CHINA
Port Of Entry
Color:
Store
Burgundy
Number
1
2
3
Style: 702862
Carton
Number
001
001
001
Color:
Store
XS
10
Number
4
5
6
Store Total
Style: 720862
Carton
Number
001
001
001
001
Color:
Store
XL
15
25
35
25
35
15
10
T G
o r
t o
a s
l s
Weight
8.6
9.2
8.6
Net Net
Weight
7.2
8.3
7.2
Net
Weight
6.3
7.0
6.3
Brown
Size
XS
10
T
o
XL
15
25
35
25
170
35
20
Burgundy
STORE
30
15
30
70
10
20
Size
Number
Number
XS
7
002
10
8
002
9
002
Store total
002
10
SUMMARY BY SKU FOR DC # : 89
001
001
002
002
1-3
Size
110 - 58.42 x 25.40 x 43.18 cm
inches)
CARTON BREAKDOWN FOR DC#: 89 CARTON #

Style: 702862
Carton
1,321.05
89, 299, 399, 499,

699
PV - Caslon
Cost Center Code
4,814.30
lbs)
Cubic Measurement
SEALAND V.118
DC Destination(s)
2,310.10
JUNE 15, 2004
3,514.10
lbs)
OCEAN
Estimated Departure
32
SEATTLE
Shipment Mode
702862
Store Total
702862
Store Total
Style Total
HONG KONG
CARTONS/MEASURES
Origin Country
STYLE
LADIES WOVEN SKIRT
DATE
DL-1370
L/C NUMBER
702862
T
o
XL
15
25
35
25
85
35
15
15
15
35
COLOR
Burgundy
Burgundy
XS
10
20
10
10
30
G
r
ta o
l s
s
Weight
8.6
9.2
8.6
S
15
30
15
15
45
SIZE
M
35
70
35
35
105
10
10
G
r
ta o
l s
s
Weight
8.6
9.2
8.6
Net Net
Weight
7.2
8.3
7.2
Net Net
Weight
7.2
8.3
7.2
Net
Weight
6.3
7.0
6.3
Net
Weight
6.3
7.0
6.3
TOTAL
L
15
30
15
15
45
XL
10
20
10
10
30
170
170
85
85
255
52
4/1/2014
Packing List Summary Page for Store Pack orders:

PO NUMBER
11324786
DEPT
STYLE NUMBER
702862
ITEM DESCRIPTION
46
INVOICE NUMBER
LADIES WOVEN SKIRT
DATE
DL-1370
L/C NUMBER
JUNE 5, 2004
L/C DATE
HKH760297
SHIPPING TO
APRIL 4, 2004
SHIPPING FROM
SEATTLE
SHIPPING DETAILS
HONG KONG
CARTONS/MEASURES
Origin Country
Total # Of Cartons
CHINA
Port Of Entry
32
SEATTLE
3,514.10
lbs)
Shipment Mode
OCEAN
Estimated Departure
2,310.10
JUNE 15, 2004
4,814.30
lbs)
Cubic Measurement
SEALAND V.118
DC Destination(s)
1,321.05
89, 299, 399, 499,

699, 799
PV - Caslon
Cost Center Code
110 - 58.42 x 25.40 x 43.18 cm
inches)
Carton Summary
Example
DC#
CARTONS
DC 89
DC 299
DC 399
2
6
DC 499
DC 699
7
7
DC 799
TOTAL
7
32 CARTONS
Summary by SKU for entire Purchase Order
STYLE
702862
Store Total
702862
Store Total
Style Total
STORE
001
001
002
002
COLOR
Burgundy
Brown
Burgundy
SIZE
XS
10
10
20
10
10
30
S
15
15
30
15
15
45
TOTAL
L
35
35
70
35
35
105
15
15
30
15
15
45
XL
10
10
20
10
10
30
85
85
170
85
85
255
53

NPG Compliance

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NPG Compliance Manual

Updated: April 2, 2014

NPG COMPLIANCE MANUAL

NPG COMPLIANCE MANUAL

How to use this manual

NRF Color and Size Codes

National Retail Federation (NRF)

NPG COMPLIANCE MANUAL

How to pack your Nordstrom order

Pack each Purchase Order separately.

Pack in the method specified on your Purchase Order:

Extra pieces at the end must be packed in a separate carton.

Store Pack Orders

Pack merchandise by store in purchase order sequence.

Nordstrom Direct Orders

NPG COMPLIANCE MANUAL

NPG UPC/Retail Ticketing Policies

UPC, Style, Retail

UPC, Style, Retail

UPC, Style, Retail

UPC, Style, Color, Size,

UPC, Style, Color, Size,

UPC, Style, Color, Size,

UPC, Style, Color, Size,

Kids & Mens

UPC, Style, Color, Size

UPC, Style, Color, Size,

UPC, Style, Retail

Placed on short end of shoe box

NPG COMPLIANCE MANUAL

UPC, Style, Retail

UPC, Style, Color, Size,

UPC, Style, Retail

UPC, Style, Color, Size,

UPC, Style, Retail,

UPC, Style, Color, Size

UPC, Style, Color, Size,

NR01- Regular Price

Attached around ring

Approved Ticket Providers

PO Type is found in the REF Segment in the PO header with a PD Qualifier.

NPG COMPLIANCE MANUAL

NPG COMPLIANCE MANUAL

Direct UPC barcode sticker on tie box.

NPG COMPLIANCE MANUAL

VICS 17" Heavy

Petite woven pants size 0, 2 only

Large Missy bottoms

Intimate Apparel: Bras, Panties,

Heavy Weight Coats

Bottoms, 2pc Swimwear bottoms

Tops, Blouses, Dresses, Light Weight 17" Top

NPG COMPLIANCE MANUAL

Women's Apparel - Women's sizes

Heavy Weight Coats

VICS 19 Jackets & 3319 /Black

VICS 12" Top

VICS 10" Top

VICS 15" Coat

VICS 12" Bottom

VICS 10" Bottom

VICS 8" Bottom

Girls & boys (Sizes 4-6)

Infants and Toddlers