VALLIAMMAI ENGINEERING COLLEGE

SRM Nagar, Kattankulathur 603 203

DEPARTMENT OF MANAGEMENT STUDIES

QUESTION BANK

II SEMESTER
BA7205 INFORMATION MANAGEMENT
Regulation 2013
Academic Year 2016 17

Prepared by

Mr.DILIP.C , Assistant Professor (O.G) / MBA

Mr.RAJA.S, Assistant Professor(O.G) / MBA

VALLIAMMAI ENGINEERING COLLEGE

SRM Nagar, Kattankulathur 603 203.
DEPARTMENT OF MANAGEMENT STUDIES

QUESTION BANK
SUBJECT
: BA7025 INFORMATION MANAGEMENT
SEM / YEAR: II / I
UNIT 1 INTRODUCTION
Data, Information, Intelligence, Information Technology, Information System, evolution, types based on
functions and hierarchy, System development methodologies, Functional Information Systems, DSS, EIS,
KMS, GIS, International Information System.
What is Data?
(BT-1)
Remembering
1.

2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
1.

Compare Data and information?

How would you use sub systems of GIS?
What are the applications of information technology?
What is the functional of Information system?
Why components of information system is
important ?
Define information Technology?
Can you explain Information system transforming
Business?
How would you show your understanding of
International Information systems?
Can you list out the types of system Development
methodology ?
Why do you think the KMS is essential?
Do you agree EIS can be applied?
Define information system.
What is meant by Marketing Information system ?
How would you show your understanding of Global
Information systems ?
Can you list out the components of Knowledge
Management system?
What is DSS?
How would you summarize the applications of DSS ?
Define Executive Information system.
What is GIS?
PART B
i).What is Information system? Can you recall its
evolution.
(7Marks)
ii).Can you list the types and hierarchy Information
system
in
detail?
(6Marks)

(BT-2)
(BT-3)
(BT-4)
(BT-5)

Understanding
Applying
Analysing
Evaluating
Creating

(BT-6)
(BT-1)
(BT-2)

Remembering
Understanding

(BT-3)

Applying

(BT-4)

Analysing

(BT-5)
(BT-6)
(BT-1)
(BT-2)
(BT-3)

Evaluating
Creating
Remembering
Understanding
Applying

(BT-4)

Analysing

(BT-1)
(BT-2)
(BT-4)
(BT-1)

Remembering
Understanding
Analysing
Remembering

(BT-1)

Remembering

2.

3.

4.

5.
6.
7.
8.
9.

i).What is meant by information system transforming

business and its relationship to globalization?
(7Marks)
ii).How would you summarize the information systems
are so essential for running and managing a business
today?
(6Marks)
i).How would you show your understanding about
system development life cycle explain in detail.
(7Marks)
ii).What example can you find for functional information
system.
(6Marks)
i)What is data and information? What is the difference
between data and information?
(7Marks)
ii) What is the function of functional Information System.
(6Marks)
How is functional information system related to
manufacturing and human resource information system .
Can you assess the importance characteristics of DSS &
EIS ?
What is knowledge management system and explain in
detail about each of its types with example ?
Will you state GIS and its the various key issues in global
Information system information needs ?
i.)How would you use the components of DSS?
(8Marks)
ii)What example you find for HRIS?

10.

11.
12.
13.
14.

1.

(BT-2)

Understanding

(BT-3)

Applying

(BT-4)

Analysing

(BT-5)

Evaluating

(BT-6)

Creating

(BT-1)

Remembering

(BT-2)

Understanding

(BT-3)

Applying

(5Marks)

i)How did information systems transforming business and

(BT-4)
Analysing
its relationship to globalization?
(7Marks)
ii)Why do you think information systems so essential for
running and managing a business today?
(6Marks)
How would you describe Components of International
(BT-1)
Remembering
Information system and Types.
Can you explain Global Environment Business Drivers
(BT-2)
Understanding
and challenges.
What are the development frame works adopted for DSS? (BT-4)
Analysing
Explain in detail
i)What is Steps to Designing DSS ?
(BT-1)
Remembering
(7Marks)
ii)How would you describe EIS critical Success Factor
and EIS Implementation
(6Marks)
PART C
Janata Sahakari Bank is a Punebased cooperative bank with operations in western
Maharashtra, Marathwada and the Konkan region. Established in 1949, Janata
Sahakari Bank is ranked fifth among cooperative banks in India. The bank has many
firsts to its name: a cooperative bank to have achieved the scheduled status, a
cooperative bank to have become an authorized banker for the Pune stock exchange,

2
3.
4.

a cooperative bank to be awarded with ISO 27001 certification, and a bank in India
to have shared its datacenter with other banks. The bank took the technology leap in
2005 and based its core banking solution on LinuxIBM DB2 technology. It was the
first time that DB2 technology was being used in the Indian banking sector.
Task
Janata Sahakari Bank had got fully computerized in 1999. The bank was using an offline server
for data backup. It would mean pulling the database down for half an hour every time data was
being updated. By end2004, when the bank was introducing core banking, it started looking for
a solution that would provide zero disruption of services. The management also wanted to build a
disaster recovery center. It was looking for a high availability solution for banking production
database and realtime synchronous data replication from production database to the MIS system.
The bank moved to Linuxbased DB2 technology from IBM in mid2005. In 2009, the
management decided to migrate to the latest version IBM DB2 Version 9.5
Analysis the case and give your opinion to the organisation
How do computer based financial management system support business managers and Profession?
Design a suitable DSS for an organisation with suitable illustration
Draw a components sub system of GIS with examples.

UNIT II - SYSTEM ANALYSIS AND DESIGN

Case tools - System flow chart, Decision table, Data flow Diagram (DFD), Entity Relationship (ER), Object
Oriented Analysis and Design(OOAD), UML diagram.
PART A
Q.No
1

Questions
Define the term system.

BT Level
(BT-1)

Competence
Remembering

What is meant by system specification?

(BT-2)

Understanding

How would you apply DFD rules?

(BT-3)

Applying

Can you List out the tools utilized for system development ?

(BT-4)

Analysing

What is the functions of system analysis in the development of I.S?

(BT-5)

Evaluating

How would you rate the Class & objects?

(BT-6)

Creating

7
8

What is systems analysis and design?

What can you say about CASE TOOL?

(BT-1)
(BT-2)

Remembering
Understanding

How would you use Data flow diagrams (DFD)?

(BT-3)

Applying

10

Why do you think CASE diagram is essential?

(BT-4)

Analysing

11

What is function of system flow chart ?

(BT-5)

Evaluating

12

What is your opinion of sequence diagram ?

(BT-6)

Creating

13

Define logical system design.

(BT-1)

Remembering

14

What is meant by OOAD?

(BT-2)

Understanding

15

How would you show your understanding of Decision table ?

(BT-3)

Applying

16

Can you List out the benefits of OOAD?

(BT-4)

Analysing

17

Define entity relationship.

(BT-1)

Remembering

18

Can you explain UML diagram?

(BT-2)

Understanding

19

Define object diagram.

(BT-1)

Remembering

20

Define component diagram.

(BT-1)

Remembering

PART B

Recall details about the system analysis and design briefly?

(BT-1)

Remembering

Will you state system flow charts with example in detail.

(BT-2)

Understanding

i).Can you list the different classes of tools in SDLC

ii).How would you use DFD for pay Management system?

(7Marks)
(6Marks)

(BT-3)

i).How would you use the features of CASE TOOLS?

(7Marks)
ii).Can you list the different classes of tools in SDLC
(6Marks)
i)How would you test different parts of Decision table with example
(7Marks)
ii)Can you construct a ER Diagram model for a Car insurance company
(6Marks)

(BT-4)

Analysing

(BT-5)

Evaluating

i)What is opinion about ER diagram and What are the symbols used in ER
diagram?
(6Marks)
ii)Why was CASE based developments is better than Traditional systems
Development.
(7Marks)
7 i).What is UML? Explain the class diagram with example (7Marks)
ii).Can you recall advantages and disadvantages of CASE Tools?
(6Marks)
8 Will you state the notations of ERD? Give an example of ERD

(BT-6)

Creating

(BT-1)

Remembering

(BT-2)

Understanding

(BT-3)

Applying

(BT-4)

Analysing

10
11
12
13
14

How would you show your understanding of Data flow diagram with
suitable examples
How would you classify the flow charts symbols
i).What is CASE Tools and its Characteristics
ii). How would you describe Deployment Diagram
(6Marks)
i).What are the Part of Decision Table
ii).How would you explain Notations for ER Diagram

(7Marks)
(7Marks)
(6Marks)

How would you classify Logical system design and Physical

System design
What is CASE Tools and can you list any four advantages and
disadvantages of CASE Tools?

Applying

(BT-1)

Remembering

(BT-2)

Understanding

(BT-4)

Analysing

(BT-1)

Remembering

PART C
1.

Describe with the help of a suitable example , the concept and procedure used in constructing data
flow diagrams (DFDs). Elaborate the symbols used in constructing DFDs.

2.
3.
4.

Draw a context level DFD for order processing system

Draw a UML sequence diagram for the simple watch.
Develop a questionnaire to elicit information regarding study of an existing system in a manufacturing
organization

UNIT III - DATABASE MANAGEMENT SYSTEMS

DBMS HDBMS, NDBMS, RDBMS, OODBMS, Query Processing, SQL, Concurrency Management, Data
warehousing and Data Mart
PART A
Q.No
1

Questions
What are the major capabilities of DBMS?

BT Level
(BT-1)

Competence
Remembering

2
3

What is Meant by DBMS packages?

Can you make use of the properties of Normalized relations ?

(BT-2)
(BT-3)

Understanding
Applying

Can you list the categories of Data Model?

(BT-4)

Analysing

How would you categories of Normalization relations?

(BT-5)

Evaluating

How would you explain steps in Query processing?

(BT-6)

Creating

7
8

Define Database .
How would you classify the types of SQL commands ?

(BT-1)
(BT-2)

Remembering
Understanding

How would you use concurrency management

(BT-3)

Applying

100 Why do you think Rational DBMS so powerful?

(BT-4)

Analysing

11
12

How would you categories of Normalization relations?

What is your opinion Data mining?

(BT-5)
(BT-6)

Evaluating
Creating

13

Define concurrency control.

(BT-1)

Remembering

14

What are the main idea of Data warehousing?

(BT-2)

Understanding

15

How would you use avoid concurrency?

(BT-3)

Applying

16

How does DBMS differ from RDBMS?

(BT-4)

Analysing

17

Define Normalization.

(BT-1)

Remembering

18

What is meant by Data mart?

(BT-2)

Understanding

19

Define Query processing.

(BT-1)

Remembering

20

Define structured Query language.

(BT-1)

Remembering

(BT-1)

Remembering

PART B
1

Define DBMS,
Discuss the features,
applications

objectives, advantages of a Database and its

Explain in detail about Data Models

(BT-2)

Understanding

(BT-3)

Applying

How do you use database to improve Business performance and

Decision making? Substantiate it with examples.
What is the function and Differentiate between file system and DBMS.

(BT-4)

Analysing

Discuss in detail about DATA Mart

(BT-5)

Evaluating

Explain the concept of concurrency management in detail with suitable

examples
What is DATA warehousing and explain in detail with detail

(BT-6)

Creating

(BT-1)

Remembering

(BT-2)

Understanding

(BT-3)

Applying

(BT-4)

Analysing

(BT-1)

Remembering

(BT-2)

Understanding

(BT-4)

Analysing

(BT-1)

Remembering

7
8.

Explain the concepts of Query processing and its steps in details

9.
Explain the concept of concurrency management in detail with suitable
examples
10.
11.

What is meant by system analysis? Discuss its main objectives

What is mean by Entity Relationship(ER) Data Model?

12.
Explain the concepts of query processing and its steps in details
13.

A). How do you use SQL?

B). List the types of SQL Commands

14
What is Data warehousing and explain in detail

UNIT IV - security, control and reporting

Security, Testing, Error detection, Controls, IS Vulnerability, Disaster Management, Computer Crimes,
Securing the Web, Intranets and Wireless Networks, Software Audit, Ethics in IT, User Interface and
reporting

PART A
Q.N
o
1
2
3

Questions
What are the security aspects of information?
What is meant by information system?

BT Level

Competence

Level 1
Level 2

Remembering
Understanding

Level 3

Applying

Level 4

Analysing

How would you solve ERROR detection?

Can you make a difference between alpha testing and beta
testing

Can you identify the threats and controls for disaster

management

Level 5

Evaluating

How would you evaluate Disaster management

Level 6

Creating

Define programming controls

Level 1

Remembering

Level 2

Understanding

What is meant by testing?

How would you use virus control policies?

Level 3

Applying

10

Can you make difference between internet, intranet, &

Extranet?

Level 4

Analysing

11

What do you think about ethical guidelines?

Level 5

Evaluating

12

How the networks are classified?

Level 6

Creating

13

Define software audits

Level 1

Remembering

14

Can you explain software error can be detected?

Level 2

Understanding

15

What examples can you find for software audit process?

Level 3

Applying

16

Can you list out the types of internet security?

Level 4

Analysing

17
18

Define business ethics.

How would you classify the types of controls

Level 1
Level 2

Remembering
Understanding

19
20

What is the purpose of interface?

Define dialog design

Level 1
Level 1

Remembering
Remembering

BT Level

Competence

Level 1

Remembering

Level 2

Understanding

Level 3

Applying

Level 4

Analysing

PART- B

Q.No

2
3
4

Questions

a).What are the security threats faced in internet

supported information system?
b). Describe any four computer crimes.
Discuss the way to control the performance and security
of the use of the internet by business and their end users.
a).Define networking
b). Explain different network topologies in detail
a).Define security in I.S
b). Describe controls that promote security for computer

hardware, network, software and computerized data

Discuss the various types of attacks on networked
information systems. How can you protect your systems
from such attacks

Level 5

Evaluating

Illustrate computer crimes and their effect on information

system protection with examples

Level 6

Creating

a). What example can you find for software audit?

b). Discuss the types of audits and the audit process

Level 1

Remembering

Level 2

Understanding

Level 3

Applying

Level 4

Analysing

10

How to secure web, intranets and wireless networks?

Elaborate
a). How would you categorize various causes for system
vulnerability?
b). Explain the threats and controls for disaster
management
Evaluate the application/ information system (IS)
controls are required? Explain the types of controls

11

a). What is ethics?

b). Explain the business and technology ethics

Level 1

Remembering

12

Explain in detail about ERROR detection and its

techniques

Level 2

Understanding

Level 4

Analysing

Level 1

Remembering

a). What example can you find for testing and its
13
objectives
b). Simplify the types of testing with example
What is user interface? Explain the different types of
14
interfaces.
PART C
S.NO
QUESTIONS
1

Identify an organization that has recently been in the news for some kind of IS
security breach. Analyze its security plan and suggest the security measures

Assume you have joined as a chief security officer for a major IT service company.
Formulate a strategy for the company to ensure a good security culture is developed,
implemented and maintained.

What do you meant by electronic governance as provided in the IT act? Discuss the
provisions regarding attribution, receipt, and dispatch of electronic records

What is digital signature? How is it used? What are the duties of certifying
authorities in regard to its usage?

UNIT V- NEW IT INIATIVES

Role of information management in ERP, e-business, e-governance, Data Mining, Business
Intelligence, Pervasive Computing, Cloud computing, CMM.

PART A
Q.N
o
1

Questions

BT Level

Competence

Define ERP

Level 1

Remembering

What is meant by ERP?

Level 2

Understanding

What example would you find for E-Governance?

Level 3

Applying

Can you list out the advantages of E- Governance?

Level 4

Analysing

How would you test Data mining and OLAP?

Level 5

Evaluating

What is your opinion about pervasive computing principles?

Level 6

Creating

What E-Business?

Level 1

Remembering

Illustrate few characteristics of ERP?

Level 2

Understanding

Can you make use of E-Governance in public sector?

Level 3

Applying

10

Level 4

Analysing

11

What are the components of Business intelligence?

Can you identify some of the issues related to pervasive
computing?

Level 5

Evaluating

12
13

Do you agree cloud computing is essential?

What is Data Mining?

Level 6
Level 1

Creating
Remembering

14

How would you summarize the characteristics of EBusiness?

Level 2

Understanding

15
16
17
18
19
20

When will you apply the levels of CMM?

What are the features of cloud computing Models?
Define pervasive Computing
Can you explain few applications of B.I?
Define cloud computing
Define capability maturity model

Level 3
Level 4
Level 1
Level 2
Level 1
Level 1

Applying
Analysing
Remembering
Understanding
Remembering
Remembering

PART- B

Q.No

1
2
3
4
5
6
7

Questions

Explain how business planning is different than

conventional IT planning
Explain the ERP models used in a large marketing
network
Describe the characteristics of data ware housing and
data mining.
a). What is ERP? Explain with suitable examples .
b). Describe the modules and functions of E-CRM.
a). Define E- Governance
b). Explain the applications of E-Governance in
detail.
Explain in detail about E-Business frame work.
How would you organize applications of pervasive
computing with example?

BT Level

Competence

Level 1

Remembering

Level 2

Understanding

Level 3

Applying

Level 4

Analyzing

Level 5

Evaluating

Level 6

Creating

Level 1

Remembering

8
9

a). What is the functions of ERP?

b). Explain the benefits, challenges and trends in
ERP.
a). Define Digitalization
b).Why do you think ERP used in an organization?

Level 2

Understanding

Level 3

Applying

10

Evaluate how Business Intelligence is applied to solve

business problems.

Level 4

Analysing

11

a). what is pervasive computing?

b). what are the advantages of pervasive computing?

Level 1

Remembering

12

Explain the capability maturity model and its different

levels

Level 2

Understanding

Level 4

Analysing

Level 1

Remembering

a). How do you use data mining and its methods?

b). why do you think common classes of tasks
involved in data mining?
a). What is cloud computing?
14
b).Explain the different components of cloud
computing
PART C
S.NO
QUESTIONS
13

Comment your view on Digitalization. Explain the impacts of introducing the same in
any business organizations. Examine how the same could improve the profitability of an
organization.

If you were given a chance to act as a minister of state for it, what would be your first
priority implementing e-governance? Bring out your initiatives with your own
experience and examples

You are working for a medium sized company that wishes to sell products business to
consumers (B2C) on the internet. Find three firs that could be used to host your website.
Identify the features, tools, and cost of each firm. Which one would you recommend?

CRM system is an integrated cross functional information system, justify the

statement. Give conceptual