Business & People: Topic List

Topic
BUSINESS ACTIVITY

AIMS & OBJECTIVES

STAKEHOLDERS

TYPES OF ORGANISATION

GROWTH

LOCATION

What you need to know

Primary, secondary & tertiary production

Chain of production
Specialisation
Interdependence
Business Objectives
SMART
Aim
Why they change over time
Internal stakeholders
External stakeholders
Conflict between stakeholders
Public sector
Private sector
Sole trader
Start-up capital
Unincorporated
Partnership
Deed of partnership
Sleeping partner
Private limited company
Registrar of companies
Shareholders
Public limited company
AGM
Incorporated
Board of directors
Franchisee
Franchisor
Royalty payments
Multinational company
Co-operatives
Advantages and disadvantages of each type of
organisation
Internal growth
Organic growth
External growth
Merger
Takeover
Vertical integration
Horizontal integration
Diversification
Conglomerate

Factors of location
Footloose
Grants
Infrastructure

Business & People: Topic List

RECRUITMENT &
SELECTION

TRAINING

MOTIVATION

LEADERSHIP

EMPLOYMENT LAW

ROLE OF TRADE UNIONS

ORGANISATIONAL
STRUCTURE

Greenfield site

Brownfield site
Recruitment
Job description
Person specification
Internal & external recruitment
CV
Application form
Interviews
Psychometric tests
Aptitude tests
Recruitment agencies
Advantages and disadvantages
On-the-job
Off-the-job
Induction
Advantages and disadvantages
Appraisals
Non-financial motivators
Financial motivators
Advantages and disadvantages
motivation
Job enrichment
Job rotation
Job enlargement
Commission
Fringe benefits
Maslows Hierarchy of Needs
Autocratic
Democratic
Laissez-faire
Advantages and disadvantages
leadership
Discrimination laws
Minimum Wage Act
Working Time Directive
Redundancy
Unfair dismissal
Advantages and disadvantages
Collective bargaining
Negotiation
ACAS
Types of industrial action
Industrial relations
Functional departments
Hierarchy
Chain of command

of all selection methods

of each type of training

of each method of

of each form of

of being in a trade union

Business & People: Topic List

COMMUNICATION

CHANGING PATTERNS OF
WORK

Span of control
Delegation
Subordinates
Delayering
Internal & external communication
Formal & informal communication
Vertical & horizontal communication

Methods of communication

Advantages and disadvantages of each method

When each method is appropriate

Home working

Advantages and disadvantages of home working

Flexible working