Cognizant Technology Solutions: HR Deck

2015 Cognizant
2015 Cognizant

2015 Cognizant

2015 Cognizant

2015 Cognizant

2015 Cognizant

People Organization

The People Organization leads the following

departments.

2015 Cognizant

Talent Supply Chain

Talent Acquisition Group (TAG/Recruiting)
Global Work Force Management (GWFM)
Academy
Talent Management (TM)
Center of Excellence
People Function Shared Services (PFSS )

Integrated approach to plan, hire and deploy

Why?
1.
2.
3.

Unified service strategy and workforce solutions for global footprint of accounts
Tighter alignment and balance between internal staffing and external staffing (hiring)
Cross skilling/ Up-skilling to be seen as a viable alternative to external hiring

How?
1.
2.
3.

Process level integration between Workforce Management, Talent Acquisition, Cognizant Academy by servicing the
demand faster, reducing supply fluctuations and developing competitive advantages
Standardize & consistent processes across geographies
Incorporate resource forecasting and planning process to inform and drive sourcing strategies

Framework

Demand Channels
Existing Engagement
(expansion, new projects)

Business
Strategy

Workforce
Planning

Talent Mobility

Sourcing /Hiring
Strategy

Workforce
Management

Talent
Development

Backfill

New / Strategic
Engagement

Talent Supply Chain Management

2015 Cognizant

Supply Channels
Talent Mobility
(L1A/B, H1-B, etc)

Internal Sourcing/ Talent

Development:
CDP, PDP, Rotations

Recruiting
(Lateral, Campus, SubContractors)

Talent Supply Chain (TSC) Dual Mandate for Functions

1.
2.
3.

Lateral hire to meet revenue resource

targets
Multiple channels to remain cost
competitive
Strengthen brand in segments such as
products and niche skills
Improve predictability quotient though
process and technology

1.
2.
3.
4.

1.Advance bench hiring & enhanced bench processes

2.Transparent status to all supply channels with skill
search capabilities
3. Talent and demand analytics for decisions

WFM
1.
2.
3.
4.

Talent
Systems

Data
Confidence

Optimize Deployable Pool

Cost
8

2015 Cognizant

Work ready campus trainees

On-demand learning (Associate &
Account) with in given SLA
Cultural Assimilation
Learning culture for sustainability

Talent Acquisition at Cognizant

Acquisition Campus & Lateral

hiring
Support buoyant demand from
business
Building new competency
Leadership engine: attracting
senior professionals
Sourcing, Scheduling of
profiles
Managing B.A.Y (Bring
Another You) The Cognizant
Employee Referral program
Support Onboarding process
Ensuring complete
assimilation into Cognizant
and the role

T School Recruitment

B School Recruitment

Lateral Recruitment

On boarding

Assimilation

2015 Cognizant

Global Workforce Management

Workforce planning & Forecast

(Executive Management Inputs)

Plan Existing Accounts

(Onsite AM/CP & Offshore DM Inputs)

Business Focus with respect to BU, Location and Revenue

Workforce Capacity Plans

Ramp-up/Release Plan Skill, Role, Location,

Culture Demand
Staffing Plan Rotation, Hiring, Training

Plan New Accounts

(CP & Delivery Head Inputs)

Execute Project Staffing

(AM/CP & DM Requests)

10

2015 Cognizant

GWFM

Skill, Role, Start Date, End Date, Numbers

Right Associate, Right Time - Assignment

PS HCM/ESA
Request/Fulfillment
Workflow

Academy

Training the trainees

based on business unit
requirement
Prepare training to
meet the requirements
of the business
Meeting Talent
development demands
of the organization
Provide consultative
learning solution to the
business units

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2015 Cognizant

School of Learning

Behavioral Training
Role Based training
High Impact training
Soft Skill Program
Domain Training

CATP

Content Design
Operations
Systems and Metrics
Vendor Management
Technology Alliance

Talent Management (TM)

Skill based retention plans

Service line based compensation delivery
Flexi components

Rewards

Public Recognition
Leadership Awards
MVP Awards
Events

Recognition

Business HR teams
Leverage leaders and
drive business need to
COE
Design and execution of
engagements for business
units

Variable pay
Scorecard based Senior
Exec plans with stock
options

Performance Pay

Relational

Employee Assistance Program

Community involvement
Wellness Programs

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2015 Cognizant

Empowerment

Accelerated
responsibilities
Guided autonomy

Rewards Management

Cross-functional Team

Discusses and recommends on a

host of rewards item

Careers

Communication

Intranet/Internet

Town halls / blogs

Fast tracking of opportunities

Measurement

Movement across career tracks

Attrition

Employee Engagement

Center Of Excellence

Process & Systems

Subject Matter Expert
Team
Design and policy
formulation
Catering to global /
local requirements

Compensation

People development

Benefits & Legal

Performance Management

13

2015 Cognizant

People Function Shared Services (PFSS)

Every people organization

is supported with by Shared
services team.

Transactions processed
by centralized team and
/ or self service systems
Services global
employees
Reporting & Analysis
HR Operations
Benefit Administration

CE/UK
Operations

2015 Cognizant

Payroll and
Benefits

HRSS Query
Management
- Operations
/Talent
Systems

HRSS Talent
Systems

PFSS
Academy
Shared
Services

HRSS OEPM

GWFM
Shared
Services

14

Global
Mobility
Shared
Services

HRSS
Separations

TAG SS
On-boarding
BGV