VOLUME 2

JANUARY 2017

Bengaluru Blueprint: Volume I - Executive Summary

January 2017
The Bengaluru Blueprint initiative was championed by Mr N. R. Narayana Murthy,
Founder-Infosys Limited and coordinated by Janaagraha Centre for Citizenship and
Democracy (Janaagraha) and Jana Urban Space Foundation (JUSP). Bain and Company, one
of the worlds leading consulting rms supported this initiative.

COMPILED BY
Janaagraha
Srikanth Viswanathan
Anil Nair
Neethu Nair
Ajesh Nair
Kartika Nair
Vachana V.R
Bain & Company
Navneet Chahal
Abhishek Tiwari
Shilpa Ravuri
Sanya Kapur

Table of Contents
Table Of Contents
1.
2.

Journey so far
How is the Bengaluru Blueprint dierent?

1
2

2.1

2
2
4

2.2

Past initiatives

Road for
So action
Far
A roadmap

3. Detailed sectoral inputs from interviews

3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
3.9
3.10
3.11
3.12
3.13
3.14
3.15
3.16
3.17
3.18
3.19

How is the Bengaluru Blueprint

Water supply and sanitation
'LHUHQW"
Mobility

Solid waste management

City planning
Detailed Sectoral
Environment
Healtht
Mobility
t
Water Supply and Sanitation
Education
t
Solid Waste Management
t
City Planning
Crime t
& safety
Environment
t
Health
Equityt
and
inclusion
Education
t
Crime & Safety
Culture
heritage
t
&Human
Rights and Equality
t
Culture & Heritage
Housing
& real& estate
t
Housing
Real Estate
t
Animal Welfare
Animalt
welfare
Power
t
Poverty
Powert
Trade & Investment

7
9
11
13
14
15
16
18
18
20
21
21

Inputs

t
Governance
Poverty
t
Citizen Participation
Human Resources & Organisation
Trade t

& investment
t
Financial Management
t
Transparency
Governance
t
Information Technology
Accountability
Citizent
participation
Human resources & organisation
Financial
management
Online
Survey

3.20 Transparency
3.21 Information technology
Detailed Roadmaps
3.22 Accountability

4.

Detailed sectoral inputs from online survey

Annexure

Annexure
t

List of Stakeholders Interviewed

1
2

4
4
7
10
11
13
14
15
16
17
17
19
19
20
20
20
21
22
23
25
25
25
25

22
22
22
23
25
2626

27
27
31
27
28

33
33

1. Journey so far
7KH%HQJDOXUX%OXHSULQWH[HUFLVHZDVNLFNHGRLQ6HSWHPEHUZLWKDVHULHV
RIRQHRQRQHLQWHUYLHZV$URXQGSDUWLFLSDQWVZHUHLQWHUYLHZHGLQFOXGLQJ

We should bring a sense of

urgency, excellence, transparency and accountability
into governance.We have
to raise the level of excellence, enhance focus on
speed of decision making,
allocation of budgets, completion of tasks on time,
understanding targets, the
current position, the impact projects are having,
the shortfall if any, etc.
N. R. Narayana Murthy
Founder, Infosys Limited

t

t

t

t

t

t

t

t

3ROLWLFDO/HDGHUV0LQLVWHUV0/$V0D\RU
*RYHUQPHQW$JHQF\+HDGV3ULQFLSDO6HFUHWDULHV
Academia
Domain Experts
&62V&LWL]HQ*URXSV
(PLQHQW&LWL]HQV$UWLVWV6SRUWVPHQ:ULWHUV%XVLQHVV/HDGHUV
Corporates
Senior Editors

QSXWV ZHUH DOVR JDWKHUHG IURP 5HVLGHQW :HOIDUH *URXSV &LWL]HQ *URXSV DQG
through an online survey.

2QWKHWKRI2FWREHUDV\QWKHVLVZRUNVKRSZDVKHOGZKHUHUHSUHVHQWDWLYHV
from the government and civil society agreed on the need to create a blueprint
for Bengaluru and put the same into action by adoption of quantitative goals to
be achieved through sectoral roadmaps.

)ROORZLQJWKHZRUNVKRSPHHWLQJVZHUHKHOGZLWK0LQLVWHUVRIWKH*RYHUQPHQWRI
Karnataka and Heads of civic agencies to discuss the next steps in formation of a
Bengaluru Blueprint Action Group.

Bengaluru Blueprint: Volume II- How is the Bengaluru Blueprint Different?

+RZLVWKH%HQJDOXUX%OXHSULQWGLHUHQW"
3RWKROHG URDGV WUDF MDPV SROOXWHG DLU DQG ZDWHU JDUEDJH PLVPDQDJHPHQW VOXPV XQSUHGLFWDEOH SRZHU VXSSO\ HWF DUH
DOOGLPHQVLRQVRIWKHIDLOXUHRIRXUFLWLHVWRSURYLGHDJRRGTXDOLW\RIOLIHWRWKHLUFLWL]HQV7KLVLVWUXHRIQRWMXVW%HQJDOXUX
but almost all Indian cities. These failures are not root-causes but symptoms of a systemic failure in the governance and
PDQDJHPHQW RI FLWLHV +RZHYHU JRYHUQPHQWV KDYH FRQWLQXRXVO\ IRFXVHG RQ EDQGDLG RU SDWFKZRUN VROXWLRQV ZKLFK DUH
RQO\DLPHGDWWUHDWLQJWKHV\PSWRPVZKLOHFRPSOHWHO\LJQRULQJWKHURRWFDXVHV$Q\QXPEHURIEDQGDLGVFDQQRWSUHYHQWWKH
PDODLVHIURPVSUHDGLQJXQOHVVWKHXQGHUO\LQJVWUXFWXUDOGHFLHQFLHVDUHDGGUHVVHGVXFFHVVIXOO\

1RFLW\KDVPDGHVHULRXVHRUWVWRDGGUHVVV\VWHPLFLVVXHV7KLVLVERUQHRXWE\WKHUHVXOWVRI-DQDDJUDKDV$QQXDO6XUYH\RI
QGLDV&LW\6\VWHPV$6&6DGLDJQRVWLFVWXG\WKDWHYDOXDWHVQGLDVFLWLHVRQV\VWHPLFIDFWRUVDFURVVWKHIRXUFRPSRQHQWVRI
&LW\6\VWHPV8UEDQ3ODQQLQJDQG'HVLJQ8UEDQ&DSDFLWLHVDQG5HVRXUFHV(PSRZHUHGDQG/HJLWLPDWH3ROLWLFDO5HSUHVHQWDWLRQ
DQG7UDQVSDUHQF\$FFRXQWDELOLW\DQG3DUWLFLSDWLRQ7KHVWXG\HYDOXDWHVQGLDVFLWLHVRQODZVSROLFLHVLQVWLWXWLRQDOGHVLJQDQG
FDSDFLWLHVDFFRXQWDELOLW\PHFKDQLVPVHWF

$FFRUGLQJWRWKHHGLWLRQRIWKH$6&6QGLDVFLWLHVVFRUHGDFURVVDUDQJHRIWRRQDVFDOHRIWRDFURVVWKHIRXU
FRPSRQHQWVRI&LW\6\VWHPVQFRPSDULVRQ1HZ<RUNDQG/RQGRQZKLFKZHUHLQFOXGHGDVJOREDOEHQFKPDUNVVFRUHGDQG
UHVSHFWLYHO\RQWKHVDPHVFDOH7KHWZRTXHVWLRQVWKDWQRZDULVHDUH+DYHDQ\V\VWHPLFUHIRUPVDFWXDOO\ZRUNHGLQQGLDV
FLWLHV"I\HVKRZFDQWKHVHEHVFDOHGDQGLQVWLWXWLRQDOL]HG"

2.1 Past initiatives

%HQJDOXUX KDV VHHQ VHYHUDO LQLWLDWLYHV JRLQJ EDFN WR %DQJDORUH $JHQGD 7DVN )RUFH LQ  WKH .DVWXULUDQJDQ &RPPLWWHH1
LQ  DQG PRUH UHFHQWO\ WKH %%03 5HVWUXFWXULQJ &RPPLWWHH 6RPH RI WKHP KDYH KLJKOLJKWHG LVVXHV DQG SURYLGHG
recommendations but most of them did not dwell on the implementation aspect.

1999

2008

2010

Bangalore
Agenda Task
Force

Kasturirangan
Committee

Agenda For
Bengaluru
Infrastructure and
Development
Task Force

https://archive.org/details/DrKasturiranganCommitteeReportOnBBMP

2013

Karnataka
ICT Group

2014

Metropolitan
Planning
Committee

2015

BBMP
Restructing
Committee

Bengaluru Blueprint: Volume II - How is the Bengaluru Blueprint Different?

2.2 Road map for action

The Bengaluru Blueprint goes further and provides a roadmap for implementation. The Blueprint aims to overcome deep
XQGHUO\LQJLVVXHVWKDWLPSHGHHFLHQWVXVWDLQHGLPSOHPHQWDWLRQRISROLFLHVWKDWOHDGWRSURJUHVVLYHO\EHWWHUTXDOLW\RIOLIH
QVWDQFHVRIVXFKGHHSV\VWHPLFLVVXHVDUHSDWFKZRUNSURMHFWVQRWDFFRPSDQLHGE\LQVWLWXWLRQDOUHIRUPVFKDOOHQJHVLQLQWHU
DJHQF\ FRRUGLQDWLRQ VKRUWIDOO LQ VWDWH FDSDFLWLHV ORZ WUXVW TXRWLHQW EHWZHHQ JRYHUQPHQW DQG RWKHU VWDNHKROGHUV ODFN RI
SHULRGLFPHDVXUHPHQWDQGUREXVWSURMHFWJRYHUQDQFHDQGPDQDJHPHQW
The Blueprint provides a robust framework for city leaders to develop a clear strategy for their city by identifying the key
RXWFRPHVWKDWWKH\ZLVKWRGHOLYHUDFURVVIRXUWKHPHV

t

t

t

t

Economy
Equity
Environment and
Trust and participation

7KH(V(FRQRP\(TXLW\DQG(QYLURQPHQWZKLFKDUHFRPSRQHQWVRIWKH4XDOLW\RI/LIHSHUVSHFWLYHLQWKH&LW\6\VWHPV

6WUDWHJ\)UDPHZRUNDUHGHULYHGIURPWKH1DWLRQDO8UEDQ6SDWLDO3ODQQLQJDQG'HYHORSPHQWJXLGHOLQHVDQLQLWLDWLYHRI-863

2EMHFWLYHVXQGHUWKHVHWKHPHVDUHVRXJKWWREHPHWWKURXJKWKUHHNH\SHUVSHFWLYHV

t

t

t

'HYHORSPHQWLQFOXGLQJSURMHFWVSODQQLQJDQGQDQFHV
3ROLFLHVDQG3URFHVVHVDQG
Leadership and Capacities

7KH%OXHSULQWLGHQWLHVNH\LQLWLDWLYHVDFURVVDOOWKHVHWKHPHVDQGKHOSVWRSURGXFHDSUDFWLFDODFWLRQDEOH\HDUURDGPDS
for the city.

7KH %OXHSULQW ZLOO HQDEOH WKH FLW\ OHDGHUVKLS WR PRYH IURP D ZHOOLQWHQWLRQHG EXW RIWHQ DPELJXRXV DQG XQUHDOLVWLF JRDOV
ZLWKRXWDFWLRQSODQVWRDWUDQVSDUHQWV\VWHPDWLFDQGGHWDLOHGDSSURDFKRIVHWWLQJDQGDFKLHYLQJTXDOLW\RIOLIHRXWFRPHV2YHU
WKHYH\HDUVRIWKH%OXHSULQWWKHUHDUHGLHUHQWDFWLYLWLHVDQGPLOHVWRQHVWKDWDUHUHTXLUHGWRDFFRPSOLVKDSURMHFWZKLFK
VSDQDFURVVWKHIROORZLQJSHUVSHFWLYHV'HYHORSPHQW3ROLFLHVDQG3URFHVVHVDQG/HDGHUVKLSDQG&DSDFLWLHV7KHVHUHVXOWLQ
EDODQFLQJVKRUWWHUPDQGORQJWHUPSULRULWLHVZKLOHHQVXULQJVXVWDLQDELOLW\RIRXWFRPHV

Bengaluru Blueprint: Volume II - Detailed Sectoral Inputs from interviews

3. Detailed sectoral inputs from interviews

7KHGHWDLOHGVHFWRUDOLQSXWVIURPRYHURQHRQRQHLQWHUYLHZVDUHVKDUHGEHORZ:HKDYHWULHGWRIDLWKIXOO\UHSURGXFHWKH
VXJJHVWLRQVVKDUHG:HKDYHQRWDWWHPSWHGWRFXUDWHRUUHVROYHDQ\FRQLFWVLQWKHVXJJHVWLRQV

3.1 MOBILITY
7UDFPDQDJHPHQWDQGEHKDYLRXUDOFKDQJH


t

t

7UDFVWXGLHVDQGWHFKQRORJ\
Undertake origin destination surveys and overlay existing bus routes on these to understand service gaps
Undertake study to ascertain the number of pedestrians and their share in the usage of roads by each category of
transportation

t

(VWDEOLVKD7UDF'DWDFHQWUHIRUGDWDUHVHDUFKG\QDPLFPDQDJHPHQWFRPPDQGDQGFRQWUROFHQWUHDFURVVFLYLF
HQWLWLHVHJFKDQJLQJWUDFRZVSHQDOLVLQJYLRODWLRQVHWF

t

PSOHPHQW HHFWLYH 7 VROXWLRQV OLNH *36 WUDFNLQJ RI EXVHV LQWHUPRGDO VPDUW FDUGV ZKLFK FDQ DOVR EH XVHG IRU
WDUJHWHGVXEVLGLHVHWFSRVVLEO\DFRPSUHKHQVLYHGLJLWDOLQIUDVWUXFWXUHSODQLQFOXGLQJWKHWUDFPDQDJHPHQWFHQWUH
etc.

t



t

t

Establish time and cost benchmarks or standards for distances within the city
Reducing congestion
Levy congestion charges in a phased manner in CBD area
3LORW FDU IUHH ]RQHV LQ &RPPHUFLDO 6WUHHW %ULJDGH 5RDG HWF DQG HQKDQFH FRYHUDJH WR VSHFLF PDUNHW DUHDV LQ D
SKDVHGPDQQHUVXSSRUWHGE\UHODWHGFRPPHQVXUDWHSDUNLQJ

t

t



t

t

t

([SORUHELGGLQJUHJLVWUDWLRQQXPEHUVSHUPLWWLQJUHJLVWUDWLRQQXPEHUEDVHGXVDJHRISULYDWHYHKLFOHV
Charge progressively higher registration charges for households with more than one car
$HFWLQJEHKDYLRXUDOFKDQJH
7UDLQWUDFSROLFHPHQOOYDFDQFLHVLQDSKDVHGPDQQHU
6KRZYLGHRVRQUHVSRQVLEOHGULYLQJDWWKH572ZKLOHSURFXULQJOLFHQVHVOLNHLQ6LQJDSRUHKLJKOLJKWLQJVHOIEHQHWV
6HWKLJKHUEDUIRUREWDLQLQJOLFHQFHVUHGRGULYLQJOLFHQFHUXOHVDQGSOXJFRUUXSWLRQHQGWRHQG7LPSOHPHQWDWLRQ
in RTOs

t

t

(QJDJHGULYLQJVFKRROVWRFKDQJHWKHZD\GULYLQJLVOHDUQWLPSDUWHG
Enforce lane discipline

Public transport

Buses
t
([SDQGFRYHUDJHLQFUHDVHLQYHVWPHQWV
t
5HGHVLJQEXVVWRSVWRH[SDQGFDSDFLW\UDWLRQDOLVHORFDWLRQV
t
First right of access to public transport vehicles including autos
t
PSOHPHQW%XV5DSLG7UDQVSRUW6\VWHPRQ2XWHU5LQJ5RDGGHGLFDWHGEXVODQHVDUWLFXODWHGEXVHV

t

t

t

t

t

t

Initial capital investment
for improving public transportation services may be
high but the returns are
great and costs can be recovered in a short time.
Dr. Ekroop Caur IAS
Managing Director (MD),
BMTC

Incentivise usage of public transport

Rationalisation of fares in both directions as required
Short haul buses to connect to Namma metro
6SHQGVXUSOXVHVRQLPSURYLQJVHUYLFHVUDWKHUWKDQXSJUDGLQJRFHV
QFHQWLYLVH333VEHWUDQVSDUHQWLQFRQWUDFWLQJ
QYHVWPHQWVQHHGHGIRULQFUHDVLQJEXVHHWE\EXVHVHYHU\\HDU
IRUGRXEOLQJWKHHHWVL]HDQQXDOPDLQWHQDQFHPRUHGHSRWVHWF

t

t

/HY\FHVVRQGLHVHOWRIXQGH[SDQGHG9ROYRHHW
/DQGDOORWPHQWLQRXWHUDUHDVIRUEXVGHSRWVWRVXSSRUWDQGLQFUHDVH
services to these areas

t

t



t

t

:LGHQURDGVHJ7DQQHU\URDG.53XUDP
([SORUHIHDVLELOLW\RIHOHFWULHGEXVWUDPZD\V
Commuter rail
Implement commuter rail network
QFUHDVHLQWURGXFHVXEXUEDQFRPPXWHUUDLOVHUYLFHVHVSHFLDOO\GXULQJ
peak hours

t

5XQVKXWWOHVHUYLFHVIURPUDLOZD\VWDWLRQVWRODUJH7SDUNVRWKHUSODFHV
of work during peak hours

t



t

t

Make Light Commuter Rail a statutory body

Metro
([SDQGFRYHUDJHKDVWHQSURJUHVVRIZRUN
8QGHUWDNH D VHULRXV UHYLHZ RI FRVW EHQHWV RI WKH 0HWUR LQFOXGLQJ
WLPHOLQHVXVDJHLPSDFWRQFLWL]HQVHWF

Non-motorised transport

Cycle
t
5HSODFH VWXGHQW EXV SDVVHV ZLWK

VXEVLGLVHG F\FOHV HQFRXUDJH

corporates to incentivise cycling to work

t

t

t

Walking & pedestrian infrastructure

Create a walkable city; use pre-fabricated blocks for quick progress
%HWWHUSHGHVWULDQFURVVLQJVERWKLQWHUPVRIQXPEHUVDQGTXDOLW\
([SORUH  PL[ LQ SHGHVWULDQ RULHQWHG GHVLJQ LH GHVLJQ IRU
SHGHVWULDQVUDWKHUWKDQIRUWUDF

t

Explore skywalks with escalator which could be run through solar

energy

t

Follow the model of Gangtok where foot paths are railed to ensure that
vehicles do not ply or get parked on foot path. This initiative could be
piloted from Infantry Road

Bengaluru Blueprint: Volume II - Detailed Sectoral Inputs from interviews

t

t

Car pooling
(QGPRQRSRO\RI%07&SHUPLWVKXWWOHVPLQLYDQV=LS*RW\SHPRGHOVFDUSRROLQJVHUYLFHV
6XEVLGLVH FLW\ FDESRROLQJ VHUYLFHV PDVVLYHO\ PXOWLSO\ WKHLU QXPEHUV IURP WKH H[LVWLQJ  WR VD\ 
5HFRJQLVHDXWRVFDEVHUYLFHVDVSDUWRISXEOLFWUDQVSRUW

t

&RRSWFRPSDQLHVWRLQFHQWLYLVHHPSOR\HHVEDVHGRQXVDJHRIFDUSRROLQJVHUYLFHVPDNHSDUNLQJYHU\H[SHQVLYH
GLFXOWDQGLQFHQWLYLVHFRUSRUDWHVWRH[SDQGEXVVHUYLFHVDQGVWDJJHUZRUNKRXUVWRUHGXFHSHDNKRXUFRQJHVWLRQ

t



t

QFHQWLYLVH:RUN)URP+RPH:)+ZKHUHIHDVLEOHLQFHQWLYLVHFRUSRUDWHVEDVHGRQQXPEHURIHPSOR\HHVRQ:)+

Parking
5REXVW SROLF\ QHHGHG  PDQGDWH VWLOWXQGHUJURXQG SDUNLQJ LQ DOO QHZ FRQVWUXFWLRQV DW WKH EXLOGLQJ SODQ DSSURYDO
SKDVHERWKFRPPHUFLDODQGUHVLGHQWLDO

t

t

t

t

t

t

/LQNUHJLVWUDWLRQRIYHKLFOHWRHYLGHQFHRISDUNLQJVSDFHDYDLODELOLW\LQHDFKFDVH
QFHQWLYLVH333VIRUSDUNLQJWKURXJKWD[EUHDNVPXOWLOD\HUHGSDUNLQJORWV
Actively explore and maximise parking at bus and metro stations
/HY\VLJQLFDQWO\KLJKHUSDUNLQJFKDUJHVHVSHFLDOO\LQFHQWUHVRIKLJKFRQVXPSWLRQHJIWURDG
QFHQWLYLVHKRWHOVWRPDQDJHWKHLURZQWUDF
Create a database of road measurements and parking spaces

Roads
t
Scale Tender S.U.R.E
t
Clean up Outer Ring Road and arterial roads with practical surface design interventions. Use target average travel
WLPHDVDJRDOVD\NPKIRU2XWHU5LQJ5RDG

t

t

GHQWLI\DQGH[SORUHVROXWLRQVWR[PLVVLQJURDGOLQNVZLWKLQWKHFLW\
5HVWULFWQXPEHURI\RYHUVXVHWKHPVWUDWHJLFDOO\LQULQJURDGVDUWHULDOURDGV$FFHOHUDWHWKHFRPSOHWLRQRISHULSKHUDO
ring road

t

t

t

t

t

6HWDQGLPSOHPHQWVWDQGDUGVIRUDVSKDOWLQJDQGPDLQWHQDQFHVXSSRUWHGE\\HDUPDLQWHQDQFHFRQWUDFWV
5HPRYHWROOSOD]DVXVHWHFKQRORJ\VHQVRUVWRFKDUJHWROOV
8VH*36PDSXQGHUJURXQGXWLOLWLHVOLNHZDWHUDQGVDQLWDWLRQOLQHVIRUVXVWDLQDEOHURDGLPSURYHPHQW
Develop an Alternate road to airport
([SORUH*XMDUDWVODQGSRROLQJPRGHOIRUODQGDFTXLVLWLRQQHHGHGIRUURDGZLGHQLQJDQG[LQJWKHPLVVLQJOLQNVLQ
FLW\URDGV

t

t

t

Transparency in contracting and cost estimation

([HFXWLRQRI6LJQDO)UHH&RUULGRUSURMHFWLQ:KLWHHOG
$WWHQWLRQVKRXOGEHSDLGWRGHVLJQLQEXLOGLQJRIURDGLQIUDVWUXFWXUHZKLFKLVPRUHFUXFLDOWKDQFRQVWUXFWLRQRIWKH
road

t

t

t

t

&UHDWHD5RDG+LVWRU\DQGIROORZVWLSXODWLRQVRIQGLDQ5RDG&RQJUHVV
7KHUHVKRXOGEHDPLQLPXPJXDUDQWHHRIYH\HDUVIRUURDGV&RQWUDFWRUVVKRXOGEHSHQDOLVHGIRUEUHDFKRIWLPHOLQHV
QVWDOOWUDFWLPHUV
Tar all arterial and layout roads.

The complete list of interviewees is available in Volume II of this report

3.2 WATER SUPPLY AND SANITATION

Institutional
t
Convert BWSSB into a company as in the case of BESCOM for better management
DQGHFLHQF\HPSRZHUDQG[IXOODFFRXQWDELOLW\
Metering
of
sewage
generation is followed in
Australia, especially for
bigger consumers. Right
now sewage treatment is
subsidised up to 75%.

t

5HFRJQLVH WKDW WKHUH LV DQ DYDLODELOLW\TXDQWLW\ SUREOHP DQG D GLVWULEXWLRQ

SUREOHP)RUWKHDYDLODELOLW\SUREOHPSXWLQSODFHDPHGLXPDQGORQJWHUPSODQ
WRERWKSXPSPRUHZDWHUIRU%HQJDOXUXDQGVXSSOHPHQWWKURXJKRWKHUVRXUFHV

t

t

Restore Thippagondanahalli dam

*URXQGZDWHUUHFKDUJHODNHVVWRUPZDWHUGUDLQVUDLQZDWHUKDUYHVWLQJUHF\FOLQJ
and sewage treatment are all parts of the solution

Rain water harvesting,

Water re-cycling and reuse
should be promoted. The
target should be that at
least 40-50% of water
should be re-used in the
city

t

QWHJUDWHG:DWHU3ODQIRUWKHFLW\XQGHUWKHDHJLVRIWKH%:66%E\LQWHJUDWLQJ
UHODWHGSODQVDQGRSHUDWLRQVRI%%03/'$&HQWUDO*URXQG:DWHU%RDUG&*:%
BDA etc.

Pricing and measurement

t
3ULFHZDWHUDSSURSULDWHO\DQGGRDZD\ZLWKZDWHUVXEVLGLHVUDLVHWDULHVSHFLDOO\

Vijay Bhaskar IAS

Former Chairman, BWSSB

at the higher end of the socio-economic spectrum; raise resources for the large
capital investments required to expand water supply network

t

Government could give away a certain quantity of water free to the poor and
above that charge them nominally

t

6HZDJHGLVSRVDOWREHPDGHDSDLGVHUYLFHWKHSULFHRIZKLFKVKRXOGEHDGGHG
to the water bills

t

t

Abolish the sewage cess and increase the price of water

0HDVXUH VWRUDJH DQG XVDJH RI ZDWHU WR GHYLVH VXVWDLQDEOH VROXWLRQVDV LQ
6LQJDSRUH

Treatment, recycling & usage

t
Do not process all water to potable level.

Instead have the water treated to

usable levels and specify it as non-potable. While making alternate arrangements

for potable water; explore separate pipelines for potable and non-potable water

t

Incentivise reuse and recycling of water by giving incentives for related equipments
9$7FRQFHVVLRQVGHSUHFLDWLRQIRU7SXUSRVHVHWF

t

Mandate and implement separate pipelines in residences for use of recycled

ZDWHULQWRLOHWVJDUGHQVHWF

t

Promote use of recycled water and help people overcome the psychological
barriers of using it

Bengaluru Blueprint: Volume II - Detailed Sectoral Inputs from interviews

t

(PSOR\GHPRQVWUDWLRQHHFWWRKHOSHOLPLQDWHWKHPHQWDOEORFNLQXVLQJUHF\FOHGZDWHU)RUHJ6LQJDSRUHOHDGHUV
drank recycled water in public to generate awareness on usage of recycled water

Distribution & leakage

t
Put in place a plan to replace old pipes with stainless steel pipes over a period of ten years
t
Use non-intrusive technologies like sleeves to identify water leakage
t
6FDOH(.DYHULLQLWLDWLYHVLJQLFDQWO\UHGXFH8QDFFRXQWHG)RU:DWHU8):
t
8VH*6WHFKQRORJ\WRLGHQWLI\DQGPDSWKHHQWLUHZDWHUDQGVHZHUDJHQHWZRUNLQFOXGLQJVWRUPZDWHUGUDLQV
t
Move away from pumping bulk water from Cauvery; explore Singapore type model
t
BWSSB should have independent feeder line for own power supply. It should identify alternate sources of power to
pump water so that the dependence on BESCOM is reduced

t

5HSODFHLQFKVHZDJHSLSHVZLWKLQFKRQHVWRIDFLOLWDWHEHWWHUGLVWULEXWLRQ

Lakes,tanks & groundwater

t
&RQVHUYHDQGUHKDELOLWDWHH[LVWLQJZDWHUERGLHVODNHV
t
*URXQG/HYHOUHVHUYRLUV*/5VDQGWDQNVKDYHWRUHSDLUHGDQGUHVWRUHG
t
(QFRXUDJHXVHRIODNHZDWHUDVZKHQZDWHUJHWVXVHGWKHODNHDOVRJHWVUHMXYHQDWHG
t
0HDVXUHJURXQGZDWHUOHYHOVLQGLHUHQWQHLJKERXUKRRGVDFURVVWKHFLW\
t
Regulate uncontrolled construction activity around aquifer recharge zones and lakes
t
Constitute Lake Protection Committees as directed by Karnataka High Court
t
Map existing lakes to chart out protective steps to prevent further loss
t
5HMXYHQDWH ODNHV E\ GLYLGLQJ WKH ODNH EHWZHHQ FRPSDQLHV DQG FRPPXQLW\ JURXSV WR WDNH XS WKH SURFHVV RI
UHMXYHQDWLRQ W VKRXOG QRW EH WLWXODU RZQHUVKLS EXW HQDEOLQJFRPPXQLWLHV WR WDNH FKDUJH RI WKH UHVWRUDWLRQ DQG
maintenance on an ongoing basis

t

/DNH&RQVHUYDQF\JURXSFDQEHIRUPHGZLWKVWDWXWRU\SRZHUVWVKRXOGEHDEOHWRFROOHFWIHHVDQGQHVLISHRSOH
litter in or around lakes. It should be independent of Government. Government need not fund it. Private parties can
fund and maintain the same.

Rain water harvesting & other conservation

t
Rain water harvesting has to be mandated & promoted for groundwater recharging.

Common rainwater harvesting

FKDOOHQJHVVXFKDVTXDOLW\FRQFHUQVQHHGWREHDGGUHVVHGE\DSSURSULDWHUHVHDUFKLQVWLWXWLRQVH[SHUWV

t

Infrastructure for this should be build during the construction phase. There should be strict monitoring through
FRRUGLQDWLRQEHWZHHQFLW\DJHQFLHVWRHQVXUHFRPSOLDQFHDQGKHDY\SHQDOWLHVVKRXOGEHOHYLHGIRURXWLQJWKLVUXOH

t

t

t

Need to measure ground-water level; need for regular monitoring mechanisms

Create awareness about water conservation and promote use of water saving equipment
QRUGHUWRSUHYHQWUDLQZDWHUPL[LQJZLWKVHZDJHPDQGDWHWKDWZDWHUDQGVHZDJHSLSHVEHPDUNHGVHSDUDWHO\LQDOO
building plans

t

/LQNUDLQZDWHUKDUYHVWLQJVHZDJHWUHDWPHQWSODQWVZLWKJUDQWRIKRXVLQJORDQVE\EDQNVDQGQDQFLDOLQVWLWXWLRQV

Storm water drains

t
PSURYHGUDLQDJHV\VWHPVRIWKHFLW\WRFXUEZDWHUORJJLQJDQGUDLQUHODWHGWUDF
problems

t

t

RWAs
should
be
strengthened and given
responsibility for waste
segregation.
Dinesh Gundu Rao
Former Minister for Food
and Civil Supplies,
Government of Karnataka

6LJQLFDQWH[SHUWLVHWDOHQWQHHGHGWR[VHZHUDJHVWRUPZDWHUGUDLQV
3ODFH WUDVK UDFNV LQ 6WRUP :DWHU 'UDLQV WR SUHYHQW GURZQLQJ DQG WR UHFRYHU
solid waste

Sewage
t
Large investments are required for laying adequate sewerage network both for
the present and future

t

QYHVW LQ PRUH 6HZDJH 7UHDWPHQW 3ODQWV 673V LPSURYH H[LVWLQJ 673V ZDVWH
water recycling capacity and usage

t

t

t

Decentralise sewage treatment at the ward level

QFHQWLYLVHPDQGDWHXVHRIWHUWLDU\WUHDWHGZDWHUIRUQRQSRWDEOHSXUSRVH
Mandate STPs in apartment complexes and other large establishments. Prior to
JLYLQJZDWHUFRQQHFWLRQKDYHWKHVDPHLQVSHFWHGE\%:66%6DQFWLRQRIEXLOGLQJ
plans and issuance of OC should be linked to functioning STPs

t

Explore solutions such as the DEWATS technique formulated by the BORDA

network

t

([SORUH DQG LPSOHPHQW XVH RI QDWXUDO SODQWEDVHG WHFKQLTXHV RI VHZHUDJH
treatment to the extent possible

t

([SORUHPHWHULQJRIVHZHUDJHIRUEXONJHQHUDWRUVOLNHLQ$XVWUDOLDWRWUDFNWKH

SUHVHQFHDQGH[WHQWRIWUHDWPHQWSULFLQJFRVWLQJHWF

t

t

Popularise public toilets designed by DRDO

Consider appropriate pricing for sewerage to ensure availability of funds for
proper network

t

Review and amend engineering of Storm Water Drains vis--vis sewerage lines
XQGHUO\LQJWKHPHVSHFLDOO\LQDUHDVZLWKGHQVHVOXPVRUVOXPOLNHVHWWOHPHQWV
in order to systemically prevent both bursting of sewerage pipes and lack of
sewerage connections

3.3 SOLID WASTE MANAGEMENT

Institutional
t
Actively explore methods to raise consciousness on the drawbacks of a culture
of consumption

Bengaluru Blueprint: Volume II - Detailed Sectoral Inputs from interviews

t

QYROYH SULYDWH VHFWRU  LQGLYLGXDOV WR SURYLGH WHFKQLFDO VXSSRUW RQ VROLG ZDVWH PDQDJHPHQW EROVWHU VNLOOV DQG
FDSDFLWLHVRIPDQDJHULDOVWDKDQGOLQJVROLGZDVWHPDQDJHPHQWLQFOXGLQJGLVSRVDO

t

t

t

t

t

t

Decentralise the system of waste management with total community participation

Better monitoring of contractors in respect of labour and equipment deployed in wards
Provide incentives for hotels to take up waste management in their locality
Large apartments should mandatorily manage their waste internally
To deal with E-waste a national policy is to be framed to identify locations for deep burial
GHQWLI\FLW\VEXONJHQHUDWRUVRI6:0VXFKDVLQGXVWULHVFRPPHUFLDOHQWLWLHVHWFDQGVWULFWO\HQIRUFHD]HURZDVWH
policy for them that may be incentivised.

t

Make wards self-reliant to manage its waste

Collection and segregation

t
0DQGDWHVHJUHJDWLRQDWVRXUFHDWKRXVHKROGOHYHODQGGHFHQWUDOLVHUHF\FOLQJRIGU\ZDVWH
t
:HW ZDVWH VKRXOG EH FRPSRVWHG DW HYHU\ ZDUG LQGLYLGXDOO\ DQG GU\ DQG KD]DUGRXV ZDVWH VKRXOG EH FROOHFWHG
VHSDUDWHO\E\DXWRVWLSSHUVIRUUHF\FOLQJPRYHWRZDUGV]HURZDVWHVWUDWHJLHV

t

t

t

t

t

t

t

t

t

t

6\VWHPDWLFHQJDJHPHQWRI5:$VFRPPXQLWLHVDQGFLWL]HQVWRDFKLHYHKLJKHURIVHJUHJDWLRQ
QWURGXFHSXEOLFELQVVHJUHJDWHGIRUGU\DQGZHWZDVWHLQDOODUHDVRI%HQJDOXUXHVSHFLDOO\DWIRRGFRXUWVGDUVKLQLV
Each ward must have its separate waste segregation unit
Have more garbage segregation drives in the city
6FLHQWLFQIUDVWUXFWXUHIRUVHJUHJDWHGZDVWHPDQDJHPHQWVKRXOGEHPDQGDWHG
Focus to be changed to mixed waste handling
Levy charges for collection of garbage
Use technology and automated methods for street sweeping
0DQGDWHXVDJHRIRQO\WLSSHUDXWRVIRUGRRUWRGRRUJDUEDJHFROOHFWLRQHOLPLQDWHSXVKFDUWV
3RXUDNDUPLNDV6ZHHSHUVVKRXOGEHHPSRZHUHGWRPRQHWLVHWKHGU\ZDVWHFROOHFWHGWKXVLQFHQWLYLVHVHJUHJDWHG
collection

Disposal
t
Establish a well-functioning system of supply chain to transform waste to energy; set up decentralised waste to
energy plants

t

5HSURFHVV DQG UHXVH FRQVWUXFWLRQ ZDVWH H[DPSOH RI &KLQDV 1DWLRQDO +LJKZD\ ZLWK UHSURFHVVHG FRQVWUXFWLRQ
ZDVWHZLWKRXWFRPSURPLVLQJRQTXDOLW\VWDQGDUGV

t

Set up wet waste conversion plants



3.4 CITY PLANNING

Institutional process
t
Adopt the Bengaluru Master Plan and mandate that all agencies follow
the Master Plan
Clearly zone residential and
commercial areas by providing walled boundaries
and prevent encroachment
of the streets of residential
areas for commercial activities. Mixing up of both
disrupts drainage and water supply lines. The Outer
Green Belt around Bengaluru should be maintained.
N. A. Haris, MLA
Shantinagar

t

Common base map of Bengaluru that is in the custody of a single

authority and used across agencies

t

&UHDWH D XQLHG SODQQLQJ DXWKRULW\ ZLWK UHSUHVHQWDWLYHV IURP WKH

%%03%'$DQG8''%05&/%07&HWFDORQJZLWKWZRVXEMHFWPDWWHU
H[SHUWV IURP HYHU\ HOG WR FRRUGLQDWH DQG SODQ FLW\V GHYHORSPHQW
LQFOXGH LQSXWV IURP DFFHVV SODQQHUV GHPRJUDSKHUV VRFLRORJLVWV
QDQFLDODQDO\VWVKHDOWKSURIHVVLRQDOVHWF

t

+DYH H[SHULHQFHG FHUWLHG XUEDQ SODQQHUV UDWKHU WKDQ EXUHDXFUDWV

OHDGXUEDQSODQQLQJLQVWLWXWLRQVGHSDUWPHQWV

t

Create a committee of experts to guide the formation of the master

plan for the city after which it should be put up for debate and opinions
from stakeholder groups

t

2SHQ WKH SURFHVV IRU GHYHORSPHQW RI 0DVWHU 3ODQ HQJDJH FLWL]HQV
provide full disclosure and updates on status and progress.

t

Reframe Ward Committee Rules to include RWAs

and facilitate

empowerment of Ward Committees

Principles
t
$OOSURMHFWVEHIRUHLPSOHPHQWDWLRQPXVWEHFKHFNHGIRULVXVWDLQDELOLW\
DQGLLDRUGDELOLW\

t

City planning should have a component that looks at the upliftment

of underprivileged sections of society to curb inequality and related
problems of crime and safety

t

Adequate access to water supply and sanitation should be an important

consideration while determining city plan

t

Urban planning needs to be carried out with sensitivity to environment

and resource constraint

t

t

Think of work and living spaces together while planning

)DFWRULQWKHPXOWLSOLHUHHFWRIDQHZHPSOR\HHLQ%HQJDOXUXEULQJLQJ
KLVKHUIDPLO\LQWRWKHFLW\ZKLOHSODQQLQJIRUWKHIXWXUH

t

11

(HFWLYHO\ UHJXODWH UHDO HVWDWH DQG KRXVLQJ DQG WKH ZD\ WKH FLW\ LV
planned and developed

Bengaluru Blueprint: Volume II - Detailed Sectoral Inputs from interviews

t

7KHFLW\SODQVKRXOGVXLW%HQJDOXUXDQGIDFWRULQLWVPL[HGJURZWKSDWWHUQDQGQRWEHQHFHVVDULO\EDVHGRUGHULYHG
from western models

t

Ward level plans need to be made with citizen participation; ward-level assessment of infrastructure needs to be an
input into the ward and city plans

t

&UHDWH6WDWLRQ$UHD3ODQVLHGHQWLI\VSHFLDODUHDV]RQHVVXFKWKDWSODQQLQJDURXQGWKHVHDUHDVUHVXOWVLQIRFXVHG
GHQVLW\ GHYHORSPHQW VDIH DQG FRQGXFLYH HQYLURQPHQW IRU SHGHVWULDQV SURPRWHV KHULWDJH DQG FXOWXUH HWF  )RU
H[DPSOHPHWURVWDWLRQDUHDVSODQQHGE\(PEDUT

Role of Bengaluru Development Authority (BDA)

t
%'$VKRXOGFRPSOHWHO\PRYHDZD\IURPFRQVWUXFWLQJOD\RXWVDQGVHOOLQJSORWVEXLOGLQJVKRSSLQJFRPSOH[HVDQG
should focus on operating as a Planning and Standard-setting body.

t

%'$VKRXOGWDNHRQWKHUROHRIDUHJXODWRUDQGOD\GRZQPRQLWRUEDVLFTXDOLW\RIOLIHFLYLFVHUYLFHVSDUDPHWHUVDQG
VWDQGDUGVWKDWKDYHWREHPHWLQWKHGHYHORSPHQWRIQHZSORWVRUSURMHFWVHJFKHFNWKHOHJDORZQHUVKLSWRWKHODQG
EHLQJFRQVWUXFWHGPDQGDWHDQGPRQLWRUWKHFHUWDLQEDVLFDPHQLWLHVHYHU\OD\RXWVKRXOGKDYHHWF

Project execution
t
4XDQWLI\LPSDFWRIDOOGHYHORSPHQWSURMHFWVXVLQJJOREDOO\DFFHSWHGEHQFKPDUNVDQGPHDVXUHPHQWVWDQGDUGVVR
WKDWFREHQHWVFDQEHPHDVXUHG

t

(QFRXUDJH 333VSULYDWH VHFWRU SDUWLFLSDWLRQ LQ FUHDWLRQ RI LQIUDVWUXFWXUH ERWK DW FLW\ DQG ZDUG OHYHOV FUHDWH
IUDPHZRUNVVWDQGDUGVIRU333VWRRSHUDWLRQDOLVHWKHP

t

t

t

t

&DUU\RXWUREXVWFRVWEHQHWDQDO\VHVRIFRVWVIRUODUJHSURMHFWVDQGLQFUHDVHWKHLUWUDQVSDUHQF\
Operationalise Transfer of Development Rights
Use better technology for construction; lease construction equipment instead of buying them
(OLPLQDWHFRQWUDFWULVNHVSHFLDOO\LQSURSHUW\RZQHUVKLSLVVXH*RYHUQPHQW2UGHUWRWKHHHFWWKDWDSSURYDOE\RQH
JRYHUQPHQWGHSDUWPHQWDXWKRULW\DJHQF\LVWDQWDPRXQWWRDSSURYDOE\WKHVWDWHJRYHUQPHQW

t

(OLPLQDWHUROHDQGLQXHQFHRIFRUSRUDWHVLQSODQQLQJFRPPLWWHHVDVWRGD\SULYDWHLQWHUHVWVDUHRYHUULGLQJSXEOLF
interest

Balanced urbanisation
t
&DUHIXOO\XQGHUVWDQGKLVWRU\RIWKHFLW\DQGKRZLWKDVLQXHQFHGWKHSUHVHQWFRQWH[WDVDNH\EDVLVRISODQQLQJIRU
Bengaluru

t

&RQVLGHUXUEDQLVDWLRQDQGJURZWKRI%HQJDOXUXLQWKHFRQWH[WRI0\VRUHDQG7XPNXUGLUHFWJURZWKLQYHVWPHQWV
and connectivity accordingly

t

6LJQLFDQWO\HQKDQFHFRQQHFWLYLW\ZLWKUXUDOKDELWDWLRQVVRSHRSOHFDQFRPPXWHWRFLW\EXWVWD\RXWVLGHFLW\OLPLWV
like in Tamil Nadu. This would reduce travel time from home to work. Supplement this with city services that factor
in work locations of migrants.

12

Zoning and building plan

t
&UHDWHDGHTXDWHQXPEHURIVHOIVXFLHQWQRGHVRUPHWDQHLJKERXUKRRGVLQWKHFLW\VRDFFHVVWREDVLFVHUYLFHV
DQGTXDOLW\RIOLIHGRHVQRWUHTXLUHIUHTXHQWH[WHQVLYHWUDYHOZLWKLQFLW\

t

t

t

6WUHQJWKHQ]RQLQJUHJXODWLRQVDQGHQIRUFHIXOOLPSOHPHQWDWLRQRIWKHVDPH
Clearly zone residential and commercial areas
8QGHUWDNHV\VWHPDWLFVWXG\RIWHUUDLQEHIRUHJUDQWLQJEXLOGLQJDSSURYDOVWDNLQJXSQHZGHYHORSPHQWV

Others
t
Direct urban infrastructure like malls along NICE road
t

t

8VHIRUHVWDUHDVRXWVLGH%HQJDOXUXWREXLOGDODUJHSDUNOLNH/DOEDJK&XEERQ3DUNRUDIRUHVWUHVHUYHRSHQWRSXEOLF
'LVSOD\PRGHORIWKHFLW\DWDFHQWUDOORFDWLRQDQGNHHSLWXSGDWHGIRUFKDQJHVVRSHRSOHDUHDEOHWRVHHD'PRGHO
of the city

t

t

t

7UDLQVWDLQIXWXULVWLFSODQQLQJRISXEOLFVHUYLFHV
QFUHDVH)6LQFRUHDUHDVDURXQGWKH0HWURDQG2XWHU5LQJ5RDGDUWHULDOVWUHWFKHVWRGHWHUXUEDQVSUDZO
5HDVVHVVJURZWKSODQVDORQJ255LQ:KLWHHOGDUHD

3.5 ENVIRONMENT
Institutional
t
5HFRJQLVHSROOXWLRQDVDFLYLFFLW\OHYHOLVVXHUDWKHUWKDQFHQWUDOVWDWHVXEMHFWFUHDWHDQHQDEOLQJSROLF\HQYLURQPHQW
t
6HWUHDOLVWLFEHQFKPDUNVRUJRDOVWRPRYHWRZDUGVHJVHWOHYHOVSROOXWLRQDVWKHWDUJHWOHYHODQGPRYHWRZDUGV
it

t

7DNHXSSURMHFWVWKDWDGGUHVVFOLPDWHFKDQJHREMHFWLYHVDFFHVVIXQGVIURPLQWHUQDWLRQDORUJDQLVDWLRQVOLNH:RUOG
%DQN$'%HWF

t

Actively work with businesses to make them sensitive to environment

Air pollution
t
Incentivise electric vehicles to reduce emission
t
0DQGDWHEHWWHUDLUTXDOLW\PRQLWRULQJPHFKDQLVPVSXEOLVKGDWDZLGHO\DQGUDLVHDZDUHQHVVRQKHDOWKLPSOLFDWLRQV
of data points; consider large electronic displays across the city with related health indicators

t

t

t

t

t

13

5DLVHJUHDWHUDZDUHQHVVDERXWKHDOWKHHFWVRISROOXWLRQJLYHQODFNRIYLVLEOHHHFWV
Phase out 2 stroke engines
(QIRUFHVWDQGDUGHPLVVLRQOHYHOVRIEXVHVWUXFNVDXWRVHWF
0DQDJHGXVWDQGSROOXWLRQFUHDWHGIURPQHZURDGFRQVWUXFWLRQDQGUHVXUIDFLQJSURMHFWV
Catalyse widespread use of air sensors to generate large quantities of credible hyper local data on air pollution

Bengaluru Blueprint: Volume II - Detailed Sectoral Inputs from interviews

Reduce pollutants
t
6WULFWHQIRUFHPHQWDJDLQVWXQODZIXOGLVFKDUJHRIHXHQWVE\LQGXVWULDOXQLWV
t
Complete ban on plastics
t
3URPRWHSODVWLFIUHHGD\VEHJLQQLQJZLWKRQFHDZHHN
t
+ROGDQWLKRQNLQJQRLVHSROOXWLRQDZDUHQHVVFDPSDLJQVHQJDJHGULYLQJVFKRROVWRFKDQJHEHKDYLRXU
t
&RQVLGHUGLHUHQWLDOWD[UDWHVIRUPRWRUYHKLFOHVEDVHGRQIXHOHFLHQF\VODEV
t
All shops should charge for plastic covers
Greenery
t
Achieve acceptable benchmarks for open spaces and parks in the city
t
QVWHDGRIRQHJUHHQEHOWDURXQGWKHFLW\EUHDNLWXSDQGPDQGDWHJUHHQEHOWVRUJUHHQDUHDVLQHDFKORFDOLW\
t
Insist on adequate open spaces and parks in all new developments
t
(QFRXUDJHXUEDQJDUGHQLQJDQGFUHDWHLQFHQWLYHVPHFKDQLVPVWRIDFLOLWDWHWKHVDPH
t
0DSDOOSRFNHWVRIIRUHVWODQGLQ%HQJDOXUXFUHDWHLQYHQWRU\RIGLHUHQWSODQWDQLPDOVSHFLHVSXEOLVKGHWDLOVDQG
take active steps to preserve biodiversity and greenery. These could also be opened to public with appropriate
safeguards

t

t

t

$OOURXQGDERXWVLQWKHFLW\WREHDGRSWHGE\FRUSRUDWHVLQVWLWXWLRQVDQGJUHHQHU\WREHHQKDQFHG
Associations and individuals should be allowed to adopt lakes and parks
Encourage corporates to promote organic farming and urban gardening on campus as an alternate to manicured
lawns and the like

t

Create a network of urban forests

3.6 HEALTH
Prevention
t
&UHDWH D GDWDEDVH RI KHDOWK SUROH RI %HQJDOXUHDQV WKURXJK WKH 8' V\VWHP ZLWK D VWULFW SULYDF\ SROLF\ VR 1RQ
&RPPXQLFDEOH'LVHDVHVFDQEHGHWHFWHGDQGSUHYHQWHGHJE\FDSWXULQJLQIRUPDWLRQRQEORRGVXJDUOHYHOVOLSLG
SUROHVHWF

t

t

t

t

Create donor database for bone marrow transplant; run a campaign to collect sputum samples to facilitate the same
Create policy framework for organ donation
Provide health screening on OPD basis to public transport drivers; provide health allowance.
)DVWWUDFNFRQYHUVLRQRISXEOLFWUDQVSRUWYHKLFOHVLQFOXGLQJDXWRVDQGFDEVWR&1*WRDGGUHVVUDPSDQWUHVSLUDWRU\
issues among Bengalureans

t

t

Allow NABH accredited labs to carry out dengue tests

8QGHUWDNHVHULRXVHRUWVWRHUDGLFDWHGLVHDVHEHDULQJPRVTXLWRHVH[SORUHWKHVHUYLFHVRI9HFWRU&RQWURO5HVHDUFK
&HQWUH3XGXFKHUU\DFNQRZOHGJHVHULRXVKHDOWKLPSOLFDWLRQVRIPRVTXLWRHVWKHZLGHVSUHDGLQFLGHQFHRI'HQJXH
vector borne diseases

t

Put out data on rabies in public domain; acknowledge stray dogs as being part of the public health challenge and

14

H[SORUHDQGLPSOHPHQWDPLGGOHJURXQGVROXWLRQEHWZHHQGRJZHOIDUHDQGSXEOLFKHDOWKHJH[SORUHDVKHOWHU
IRUVWUD\GRJVZKLFKFDQLQGXHFRXUVHEHFRPHDIXQSODFHIRUGRJORYHUV

Institutional
t
Develop Bengaluru as an international healthcare destination; should be preceded by creating infrastructure for
leisure tourism

t

t

t

Simplify cumbersome procedures in recruitment of health professionals in public hospitals

5HFRJQLVHFROOHJHVRHULQJ&36'LSORPDFRXUVHVSUHFHGHQFHLQ0DKDUDVKWUD
$GGUHVV XQGHUVXSSO\ RI PHGLFDO SURIHVVLRQDOV VWHDGLO\ GHFOLQLQJ QXPEHUV RI QXUVLQJ FDUH SURIHVVLRQDOV DFWLYHO\
incentivise private sector medical professionals to devote time in government hospitals

t

t

0RYHKHDOWKRXWRI%%03VSXUYLHZWR6WDWH*RYWH[FHSWIRUDVSHFWVVXFKDVIXPLJDWLRQHWF
Systematically and regularly publish health data and diseases data. Currently there is a possible underestimation of
disease incidences. Put in place a Health Information network to obtain and publish credible data.

t

*RYHUQPHQWVKRXOGDOVRFUHDWHDQGSXEOLVKGDWDEDVHRIDOOKRVSLWDOVDQGFOLQLFVLQWKHFLW\DQGYDULRXVJRYHUQPHQW
schemes and facilities that can be availed in Government hospitals

t

t

t

Catalyse more PPPs in Health sector

Govt. hospitals need to be referral hospitals
Govt hospitals need to undertake initiatives such as blood donation camps to build trust with communities

Health infrastructure
t
(VWDEOLVK UHTXLVLWH QXPEHU RI 3XEOLF +HDOWK 8QLWV 3+8V DQG 3XEOLF +HDOWK &HQWHUV 3+&V LQ %HQJDOXUX
FRPPHQVXUDWHZLWKSRSXODWLRQDQGHQVXUHDSSURSULDWHGHPRJUDSKLFJHRJUDSKLFVSUHDG

t

t

t

$OORZ$<86+GRFWRUVWRUXQ3+&V3+8V7KHUHLVDOUHDG\SUHFHGHQFHIURP0DKDUDVKWUDDQG7DPLO1DGX
PHCs need better monitoring and government requires greater capacities for the same
Healthcare and health awareness needs to be made more easily available to the poor; including targeted awareness
DWZDUGOHYHOHJRUJDQLVLQJKHDOWKFOLQLFVHYHU\:HGQHVGD\E\WKH%%03DWDQ$&OHYHO

3.7 EDUCATION
Institutional
t
Existing government

schools to be strengthened; address manpower and skills shortage through committed

YROXQWHHULVPFLWL]HQSDUWLFLSDWLRQ&651*2HQJDJHPHQW

t

t

t

t

15

BBMP should hand over its schools to the State Government

Strictly enforce RTE norms in private schools
Mandate systematic training of teachers in government schools and ensure continuous skill upgradation
(QWUXVWDQLQVWLWXWLRQZLWKWKHWDVNRIGHYHORSLQJLQQRYDWLYHZD\VRIWHDFKLQJHJWRWHDFKELQRPLDOWKHRUHPKRZ
to use technology in teaching etc. Encourage inclusion of children from all economic strata in the same class room

Bengaluru Blueprint: Volume II - Detailed Sectoral Inputs from interviews

Higher education
t
Establish more research oriented universities
t

Create diversity in educational institutions by de-regulating higher education similar to the steps initiated in the
VLQWKHFRQWH[WRIHQJLQHHULQJFROOHJHVLQ.DUQDWDND

t

Create a vibrant connect between education and employment sector along the model of Singapore

Quality of schools
t
Crackdown on authorities that charge exorbitant amounts for rent of school building
t
PSURYHTXDOLW\RIJRYHUQPHQWVFKRROVE\IRFXVVLQJRQLQIUDVWUXFWXUHWHDFKHUVWUDLQLQJPRWLYDWHWHDFKHUVWKURXJK
incentives and disincentives

t

(QJDJHZLWKFRUSRUDWHVDQGSKLODQWKURSLVWVWROOFHUWDLQJDSVLQLQIUDVWUXFWXUHDQGIDFLOLWLHVLQJRYHUQPHQWVFKRROV
VXFKDVYDQVXQLIRUPVFRPSXWHUODEWDEOHVHWF

t

Identify low quality public schools whose image is severely tarnished; introduce reforms through PPP models or
mission mode approach

t

t

t

3URYLGHDGHTXDWHWRLOHWIDFLOLWLHVLQJRYHUQPHQWVFKRROVHVSHFLDOO\IRUJLUOV
Anganwadi programme to be encouraged and strengthened
QFOXGHDQGHPSKDVLVHRQYDOXHHGXFDWLRQLQFOXGLQJHPSKDVLVRQDVSHFWVVXFKDVUHVSHFWIRUKXPDQLW\DQGDQLPDOV
QRQPDWHULDOLVPHWFDQGH[WUDFXUULFXODUDFWLYLWLHV

t

QVWLWXWH6FKRROVWR-RESURJUDPPHVWROLQNVFKRROHGXFDWLRQZLWKMREV

3.8 CRIME AND SAFETY

Enhancing safety
t
Develop an integrated and comprehensive City Safety Charter
t
6HW DPELWLRXV JRDO RI PDNLQJ %HQJDOXUX VDIHVW FLW\ IRU ZRPHQ LQ YH \HDUV VDIHW\ QRW WKURXJK FRQQHPHQW EXW
through true freedom

t

t

Lay emphasis on value education and culture

)RFXVRQZRPHQDVNH\WDUJHWVWDNHKROGHUVLQVDIHW\SODFHWKDWDWWKHKHDUWRIFLW\SODQQLQJ)RFXVRQGLHUHQW
DVSHFWVVXFKDVVWUHHWOLJKWLQJHWFSURPRWHPHQWDODQGSK\VLFDOZHOOQHVVIRUEHWWHUSURGXFWLYLW\DQGHPSKDVL]HRQ
PDNLQJWKHFLW\DVSDFHZKHUHZRPHQFDQUHDOLVHWKHLUWUXHSRWHQWLDO0HDVXUHVDIHW\QRWMXVWWKURXJKFULPHUDWHV
but also through qualitative measures.

t

Bengaluru needs a Street Lighting Authority run by private players to ensure operations and maintenance of street
OLJKWV7KLVKDVVLJQLFDQWLPSRUWDQFHWRVDIHW\5HIHUWRWKHPRGHORI$KPHGDEDGDQG6XUDWLQWKLVFRQWH[W

t

Establish grievance redressal cell in all police stations

16

Crime prevention
t
6LJQLFDQWO\HQKDQFHSXQLVKPHQWIRUFULPHVDQGYLRODWLRQV
t
)LOO SROLFH YDFDQFLHV LQ D WLPHERXQG PDQQHU LQFUHDVH WKH
number of police personnel commensurate with population and
accepted benchmarks in policing

t

Bengaluru
should
be
made the safest space for
women in the world, in the
next 5 years. When it is the
safest for women, it would
naturally become safe for
kids and senior citizens.
Subroto Bagchi
Co-Founder, Mindtree Ltd.

6KRXOG LQYROYH FLWL]HQV DFWLYHO\  QFHQWLYLVHGLVLQFHQWLYHV VDIH

behaviour

t

Explore surprise checks mixed with visible policing accompanied

with public naming e.g. publishing names of violators and
criminals in newspapers

t

Enhance coverage of CCTVs; cover both highly crowded and

highly secluded areas; enlist support of corporate sponsorships
for procurement

t

Include Community Policing as a necessary element of city

policing; create policy backing through amendment to Karnataka
Police Act; run community leadership programs.

t

GHQWLI\ DQG DGGUHVV VSHFLF URRW FDXVHV RI FULPHV LQ ORZHU
income groups.

t

5XQ YRFDWLRQDO WUDLQLQJ LQ FULPH SURQH ORZHU LQFRPH

neighbourhoods and communities.

t

Incorporate RWAs and other civic organizations in the training

and professionalization programmes of police force.

t

Establish avenues for better communication and feedback

process between the police and public.

t

Document all police orders.

Fire prevention
t
QFUHDVHQXPEHURIUHVWDWLRQVFRPPHQVXUDWHZLWKSRSXODWLRQ
in the city

t

Governments to engage with private players and use PPP

models to get adequate funding to put in place equipment and
VDIHJXDUGVWRLQFUHDVHUHVDIHW\LQWKHFLW\

t

0DS EXLOGLQJV KLJK ULVHV URDG ZLGWK HWF GLJLWDOO\ VR WKDW LI
an emergency occurs the responding agencies can be better
SUHSDUHG ZLWK WKH VSHFLF HTXLSPHQW WKDW ZRXOG EH UHTXLUHG
in that building



Bengaluru Blueprint: Volume II - Detailed Sectoral Inputs from interviews

Systematically engage citizens so as to create an enlightened group of citizens who can understand and engage on

t

UHVDIHW\LVVXHV
Strengthen policies on building safety

t

t

t

5HWURWODZVIRULQVWDOOLQJUHVDIHW\HTXLSPHQWLQROGHUEXLOGLQJV
(PSDQHOH[WHUQDODJHQF\WRLQVSHFWEXLOGLQJVIRUYDULRXVVDIHW\PHDVXUHVSHUWDLQLQJWRUHDQGLVVXHDFHUWLFDWHRI
competency thereafter
QWHJUDWHG HPHUJHQF\ UHVSRQVH EHWZHHQ UH SROLFH DQG RWKHU HPHUJHQF\ VHUYLFHV DQG FUHDWH EHWWHU V\QHUJ\

t

between parastatals
0DNH UH VDIHW\ HGXFDWLRQ FRPSXOVRU\ SDUW RI VFKRRO DQG FROOHJH FXUULFXOXP ZLWK UHJXODU UH GULOOV PDNH VXFK

t

classes interactive and engaging

3.9 EQUITY AND INCLUSION

Protection
t
Eradicate manual scavenging of sewers
t
0DQGDWHVRFLDOVHFXULW\PHDVXUHIRUODERXUHUVSDUWLFXODUO\ZRPHQ
Shelter
t
Government needs to provide more shelter homes with better quality and an open system; psychological trauma
and delinquency need to be addressed more sensitively

t

t

%ULQJIUHVKWKLQNLQJDQGSHUVSHFWLYHWRWKHVHKRPHVKLUHQHZDGGLWLRQDOUHVRXUFHVIRUWKHVDPH
Partner with NGOs to overcome capacity constraints

3.10 CULTURE AND HERITAGE

Identity
t
Discover and propagate a common identity that binds Bengalureans; promote the same in public consciousness
to forge a sense of community

t

(QFRXUDJH %HQJDOXUHDQV WR GHPRQVWUDWH JRRG FLWL]HQVKLS WKURXJK YROXQWHHULVP UHVSRQVLEOH FLWL]HQVKLS
campaigns etc.

t

3URSDJDWHFHUWDLQVSHFLFLGHQWLWLHVFXOWXUHWKURXJKGLNWDWE\HPSOR\LQJDVHWRIUXOHVODZVIRUFLWL]HQVWRDELGHE\
(J6LQJDSRUHKDVVWULFWSHQDOWLHVIRUOLWWHULQJVWUHHWVFKHZLQJJXPHWF

t

t

State should mandate basic introductory sessions in Kannada for all migrant population
3URPRWHYDOXHVLQVXFKDZD\WKDWJKWLQJFRUUXSWLRQEHFRPHVQHZLGHQWLW\RI%HQJDOXUXDQGDZD\RIOLIHIRULWV
citizens. Corruption is not always monetary in nature. Its root cause is not money but destruction of values.

18

Culture
t
Revive the Urban Arts Commission; empower it
t
&RQVROLGDWHJRYHUQPHQWUXQFXOWXUDOLQVWLWXWLRQVDQGFHQWUHVXQGHUDFRPPRQXPEUHOODGHSDUWPHQWHQWLW\
t
Revive Bengaluru Habba or create an alternative; make public spaces come alive
t
Engage with Defence authorities and PSUs with large land banks to leverage their land for such shared public
events

t

t

t

t

Leverage festivals as occasions or opportunities to promote sense of community and shared identity

t

(VWDEOLVKFXOWXUDOFHQWUHVOLNH5DQJD6KDQNDUDLQRWKHUSDUWVRIWKHFLW\DWOHDVWDQRWKHUVXFKFHQWUHVWKDWDUH

Promote use of Kannada; actively consider running Kannada classes for migrants
Constitute an Aesthetic Detail Commission to lay down design standards for neighbourhoods
Establish a good public library that citizens can be proud of

suitably spread geographically

t

(YROYHDWKRXJKWIXOFULWLFDOSXEOLFFXOWXUHLQWKHFLW\

Heritage
t
5HMXYHQDWHLFRQLFVWUXFWXUHVDVVRFLDWHGZLWK%HQJDOXUXVLGHQWLW\
t
3UHVHUYHH[LVWLQJVWUXFWXUHV(J/DO%DJKHWFE\LQYROYLQJSULYDWHSOD\HUVLQWKHLUPDQDJHPHQWDQGIRULPSURYLQJ
LQIUDVWUXFWXUH(QVXULQJUHVWURRPIRRG EHYHUDJHVDWKHULWDJHVLWHVHWF

t

t

t

t

Revisit entry fees as appropriate

Draft a heritage law for Bengaluru to preserve heritage assets and promote city heritage
Establish more museums of art and culture
$FWLYHO\VXSSRUWWKURXJKVXLWDEOHSROLFLHVDQQXDOIHVWVGDQFHVDUWVFUDIWVIRRGIHVWVHWFXVHKHULWDJHFHQWUHVIRU
PXVLFFRQFHUWVGDQFHVKRZVHWF

t

Position Bengaluru as the cultural hub and cultivate strong bonds with other parts of the state through promotion
RIFRPPRQFXOWXUHDQGYDOXHVSURPRWLRQRIDUWV FUDIWVLQ%HQJDOXUXIURPDOORYHUWKH6WDWHVXFKDVSHUIRUPLQJ
DUWVKDQGLFUDIWVFUDIWVHWF

t

t

t

3URPRWHLQFHQWLYLVHORFDODUWLVDQVDQGSURYLGHOLYHOLKRRGLQWKHLUWUDGLWLRQDONQRZOHGJH
Map buildings of heritage value and raise public consciousness and awareness of the same
'HVLJQDWH 6ZDUQD 9DOD\D  D KHULWDJH ]RQH FRPSULVLQJ VHULHV RI KHULWDJH EXLOGLQJV SURMHFW SURSRVHG E\ 0U
1DUDVLPKDQWRWKH*R.DQGVKLIWLWWRDSXEOLFWUXVWWRIDFLOLWDWHSUHVHUYDWLRQDQGSURPRWLRQ

Open spaces
t
$FWLYHO\ H[SORUH GHYHORSLQJ ODNH IURQWV DV VKDUHG VSDFHV IRU FLWL]HQV WKURXJK UHVSRQVLEOH FRPPHUFLDO XVH DQG
UREXVWPRQLWRULQJDJDLQVWHQFURDFKPHQWFRPPHUFLDOLVDWLRQ

t

t



Negotiate for excess land held with the Cantonment to be converted into public spaces along the Singapore model.
Explore better utilisation of open land in palace grounds through active intervention of state government

Bengaluru Blueprint: Volume II - Detailed Sectoral Inputs from interviews

3.11 HOUSING AND REAL ESTATE

Institutional process
t
Pilot land titling for urban land in Bengaluru
t
&UHDWHDXQLTXHFRGHIRUHDFKEXLOGLQJOLQNWKHVHFRGHVWR6WDPSVDQG5HJLVWUDWLRQGHSDUWPHQW%(6&20HWFWKXV
FUHDWLQJDXQLTXH'IRUHDFKEXLOGLQJZKLFKFDQEHXVHGDFURVVDJHQFLHVDQGDFURVVWD[DQGRWKHUSXUSRVHV
Fight corruption in processes such as property registration on a war footing

t

t

*RYWUHJXODWLRQVRQVHWEDFNVQHHGWREHVHQVLEOHDQGGHSHQGLQJRQORFDWLRQZLWKLQFLW\HJ/RQGRQ

$RUGDELOLW\
t
Provide hostel accommodation on rental basis for migrants and workers in industrial units
t
%XLOGUHVWKRXVHVIRUGULYHUVDQGRWKHUVHUYLFHVWDDWWRXULVWVSRWVIRUUHOD[DWLRQDQGUHMXYHQDWLRQ
t
Slum Clearance Board needs a time-frame to declare areas as slums and issue clearances; Government needs to
KDYHHQIRUFHDEOHWLPHERXQGSROLFLHVRQWKLVIURQW

t

t

t

0DNHDSURYLVLRQLQHDFKQHZODUJHKRXVLQJSURMHFWIRUORZFRVWKRXVLQJ
(QKDQFHJRYHUQPHQWVUROHLQDRUGDEOHKRXVLQJSURMHFWV
6HULRXVO\VWXG\DQGDGGUHVVKRXVLQJIRUWKHSRRUDQGDFFHVVWROLYHOLKRRGVDVMRLQWLVVXHVLQFRUSRUDWHWKHVDPH
as a central element of city planning

t

t

&RQVWUXFWLYHO\HQJDJHUHDOHVWDWHGHYHORSHUVLQDRUGDEOHKRXVLQJ
:LWK*RYWVXSSRUWRQODQGFRQVWUXFWLRQLQGXVWU\FDQFROODERUDWHWRRHUFRPIRUWDEOHDQGGHFHQWKRXVLQJIRU
economically weaker section

t

$GRSWLRQRI3UHIDEULFDWHGPRGXODUKRXVLQJFDQKHOSFUHDWHPRUHDRUGDEOHKRXVLQJ

Availability and planning

t
7DSYDOXHLQGHIHQFHUDLOZD\V+$/+07ODQG
t
Direct housing development in consonance with proposed metro lines
t
%'$ VKRXOG UPO\ PRYH DZD\ IURP VHOOLQJ SORWV %'$ VKRXOG GR EDVLF GHYHORSPHQW RI ODQGOD\RXWV DQG WKHQ
engage private sector to develop the layout

t

t

%'$FDQKRZHYHUH[SORUHEXLOGLQJDSDUWPHQWVWROOWKHDRUGDEOHKRXVLQJJDS
Ensure that real estate development and housing is factored in the city plan based on other factors such as
mobility and water



3.12 ANIMAL WELFARE

Institutional process
t
Create more shelters for animals

with good sanitary facilities and

humane conditions

t

Plan load shedding propHUO\  VKDUH WKH [HG

schedule with citizens so
that they can plan their
days accordingly and minimise loss of productivity
owing to this problem.
Prakash Padukone
Eminent sports person

Adopt birth control strategies for stray dogs etc. that are
compassionate and non-destructive

t

Create a monitoring mechanism with powers to keep a strict check

on treatment and care of animals within the city and its shelters

t

Hold awareness campaigns on the need for animal welfare and

environment protection for better quality of life

3.13 POWER
Power generation
t
([SORUHGHGLFDWHGSRZHUJHQHUDWLRQIRU%HQJDOXUXWKURXJKERWKVRODU
and other sources

t

t

Explore if additional power can be purchased for Bengaluru

QFHQWLYLVH VRODU SRZHU WKURXJK WD[ EUHDNV UHGXFHG SRZHU ELOOV HWF
link solar power to grid

t

t

Use open storm water drains for placing solar panels

+DYHK\EULGVRODUSDQHOVZLWKZLQGSRZHUFDSDFLW\IRUQLJKWWLPHXVH
PDQGDWH XVH E\ DOO JRYHUQPHQW EXLOGLQJV HGXFDWLRQ LQVWLWXWLRQV WR
leverage large surface areas

t

QQHZJDWHGFRPPXQLWLHVOLQNVRODUSRZHUJHQHUDWLRQWREXLOGLQJSODQ
sanction

t

Promote gas based power plants

Power distribution and usage

t
Encourage and incentivise power saving

and disincentivise excess

power usage

t

t

t

7LPH2I'D\PHWHULQJDQGKLJKHUWDULVIRUSHDNKRXUFRQVXPSWLRQ
Provide incentives to households for use of LED bulbs
([SDQG FRYHUDJH RI 'LVWULEXWLRQ $XWRPDWLRQ 6\VWHP  '$6 WR
RYHUFRPHSRZHULQWHUUXSWLRQVGXHWRGLVWULEXWLRQPDLQWHQDQFHLVVXHV

21

Bengaluru Blueprint: Volume II - Detailed Sectoral Inputs from interviews

Strict review and regulation of transmission and distribution losses through use of IT mechanisms and

t

automation
Strict punishment for vandalism

t

3.14 POVERTY
5HFRJQLVHGHPDQGVQRWMXVWRIWKHHOLWHPDNHVHULRXVHRUWVWRXQGHUVWDQGFKDOOHQJHVRIWKHSRRUDQG

t

other underprivileged communities and factor the same into policies

(VWDEOLVKDQLQWHOOHFWXDOOLQNZLWKWKHSRRUHQJDJHWKHPDFWLYHO\LQSXEOLFGLVFRXUVH

t

3.15 TRADE AND INVESTMENT

Improving the investment
t
Establish an Economic Development Authority as recommended in the BBMP Restructuring Committee
t
9LHZJURZWKLQWUDGHDQGLQYHVWPHQWVLQOLJKWRIFKDQJHVLQTXDOLW\RIFLW\VLQIUDVWUXFWXUHDQGVHUYLFHVDQG
DVSHFWVOLNHVDIHW\DRUGDEOHKRXVLQJODQGPDQDJHPHQWHWF
(QJLQHHUEDODQFHGJURZWKHVSHFLDOO\EHWZHHQ1RUWKDQG6RXWK%HQJDOXUX

t

t

t

t

Focus on growth and development of local trade and business; leave foreign investment to state
6SHFLFDOO\IRFXVRQFRUUXSWLRQLPSDFWLQJVPDOOEXVLQHVVHVDQGLQGXVWULHV
6HWXSDQHFLHQWHPSOR\PHQWH[FKDQJH

3.16 GOVERNANCE
Mayor
t
&UHDWHD0D\RUQ&RXQFLOV\VWHPZLWKWKH&RPPLVVLRQHUUHSRUWLQJWRWKH0D\RUQ&RXQFLO
t
QFUHDVHWHUPRIWKH0D\RUWRDWOHDVW\HDUVSUHIHUDEO\\HDUVRU'LUHFWO\HOHFWHG0D\RUZLWKD
year term

t

6\VWHPDWLFDOO\OHDUQIURPWKHH[SHULHQFHRIFLWLHVLQVLPLODUVRFLHWLHVHFRQRPLHVZLWKGLUHFWO\HOHFWHG
mayors

t

&RQWLQXHVWUXFWXUHGV\VWHPDWLFFRQYHUVDWLRQVRQURDGPDSWRGLUHFWO\HOHFWHGPD\RUDOV\VWHP

Council
t
Co-opt Councillors as part of civil society discourse on development and governance; minimise divisive
discourse on socio economic lines

t

t

t

Create circumstances for active citizens to contest council elections without need for nomination
(QFRXUDJH&RXQFLOORUVWRFRQVWLWXWHDGYLVRU\JURXSVIRUWKHPVHOYHVZDUG
QFHQWLYLVHJRRGSHUIRUPDQFHJLYLQJDZDUGVRI%HVW:DUG&RXQFLOORU%HVW&RXQFLO'HEDWHHWF

22

Governance structure
t
BBMP restructuring committee model






t

t

GBA chaired by CM and with all civic agencies reporting to it

5 MCs with directly elected Mayors or MCs without disturbing core Bengaluru
(PSRZHUHG=RQDODQG:DUG&RPPLWWHHV

0LQLVWHUIRU%HQJDOXUXVXSSRUWHGE\$&6OHYHORFHUWRZKRPDOODJHQF\KHDGVUHSRUW
Strengthen BBMP council and administration

$Q$&636OHYHORFHUKHDGV%%03
+DYHDOOSURMHFWSURSRVDOVLQWKHFLW\JUHDWHUWKDQDFHUWDLQSUHGHQHGYDOXHSODFHGEHIRUHWKH%%03&RXQFLO
IRULQSXWVDQGFRPPHQWVLUUHVSHFWLYHRIZKLFKDJHQF\LVH[HFXWLQJWKHVDPH

$JHQF\KHDGVGRQRWUHSRUWWR%%03&RPPLVVLRQHUHYHQWKRXJKWKH\DUHORZHULQKLHUDUFK\
Roadmap for agency heads to report to BBMP Commissioner in due course; but retain corporate identity of
parastatals

t

Make zonal committee an immediate priority. It is an easily achievable goal to strengthen BBMP
council and administration

t

Emulating borough system of London

Make each assembly constituency as a borough.

Make MLA its chairperson.
RIWKHUHYHQXHFROOHFWHGVKRXOGEHVSHQWLQWKHVDPHERURXJK
Each of these boroughs can be further divided into wards.
)L[ WKH QXPEHU RI 5:$V RQ WKH EDVLV RI ERXQGDULHV [HG E\ VHQVH RI QHLJKERXUKRRG DQG QRW PHUH
JHRJUDSKLHVWRDYRLGFRQLFWV

Facilitate citizen participation and engagement through these platforms

3.17 CITIZEN PARTICIPATION

Ward committees and similar platforms
t
8QGHUWDNHGHHSHUGHFHQWUDOLVDWLRQLQFUHDVHPRELOLVDWLRQGHYROYHSRZHUDQGQDQFHWRORFDOOHYHOV
t
Internalise collaborative governance
t
:DUGFRPPLWWHHVWREHIRUPHGDQGEHKHDGHGE\FRXQFLOORUVRU-DQD6SDQGDQDVZLWK:DUG&RXQFLOORUVDQG0/$V
coordinated by the ward engineer and supported by radical transparency in work and funds

t

t

t

3XEOLVKTXDUWHUO\DQQXDOUHSRUWVDWZDUGOHYHO
&UHDWHIXQFWLRQDOIRUXPVWRH[SUHVVLQGLYLGXDOYLHZVDERXWIXWXUHXSFRPLQJSURMHFWVOLNHVN\ZDONVHWF
(VWDEOLVKIRUPDOPHFKDQLVPVIRUWKHJRYHUQPHQWWROLVWHQWRSXEOLFFRPSODLQWVIHHGEDFNQVWLWXWLRQDOLVH*ULHYDQFH
UHGUHVVDO IRU VSHFLF DUHDV &62V DQG JRYHUQPHQW LWVHOI VKRXOG HQVXUH VXEMHFWVSHFLF IHHGEDFN UHDFKLQJ WKH
ULJKWSHRSOH2QOLQHSODWIRUPVVXFKDV&0<&VKRXOGEHVHWXSE\JRYWLWVHOI

23

Bengaluru Blueprint: Volume II - Detailed Sectoral Inputs from interviews

Resident Welfare Associations(RWAs)

t
5:$VFDQEHDQHHFWLYHVXSSOHPHQWWR:DUG&RPPLWWHHVDVWKHODWWHUJDLQVWUDFWLRQ
t

t

Actively encourage creation of and mobilisation through RWAs

5:$V VKRXOG EH JLYHQ SRZHU WR DSSURYH RU GLVDSSURYH SURMHFWV LQ LWV DUHD DQG IROORZ WKURXJK RQ
monitoring of implementation.

Others
t
Participatory Budgeting to be institutionalised in city agencies; citizen engagement in work monitoring
and quality feedback to be catalysed; engage experts in Participatory Budgeting processes to gain
LQSXWVRQKLJK5RSURMHFWVDQGVSHQGV

t

Need for all stakeholders to develop sense of civic responsibility and be part of interventions at the
ward level

t

([SORUHHQJDJHPHQWRISDLGVXSSRUWVWDDWZDUGOHYHOIRU&RXQFLOORUVDQG0/$VWRDVVLVWLQSURJUDP
implementation and monitoring

t

t

t

t

Engage with citizens to enhance civic responsibility and collective civic ownership
$FWLYHO\VROLFLWLGHDVIURPFLWL]HQVWKURXJKLQQRYDWLYHPHWKRGVOLNH6ZLVV&KDOOHQJHIRUSURMHFWLGHDV
/LQNYRWHU'ZLWK$DGKDUFDUGDQGSD\5VDVDOHJDOLQFHQWLYHWRHQFRXUDJHYRWLQJ
/RFDOFRPPXQLW\VKRXOGKDYHVWDWXWRU\DXWKRULW\7KH\VKRXOGEHHPSRZHUHGWRWD[RUOHY\QHIIXQGV
from BBMP are clearly not working then private funds should be allowed to be leveraged. Privatisation
LQWKLVVHQVHZRXOGEHHFLHQWLQIXQGXWLOLVDWLRQDQGPDLQWHQDQFHRIYDULRXVXWLOLWLHV

t

Corporates can be given responsibility with authority to deal with some civic infrastructure to leverage
WKHLU LQKHUHQW FXOWXUH DQG H[SHUWLVH (J 7&6 ZKLFK PDQDJHV WKH SDVVSRUW RFH 2UJDQLVDWLRQV OLNH
Shobha Ltd and OCRA can team up to maintain the ORR. Such an arrangement should include authority
WRSHQDOL]HSHRSOHZKRDUHRXWLQJUXOHV

24

3.18 HUMAN RESOURCES & ORGANISATION

Skill building
t
Urgent infusion of external coaching required on the engineering and technical side to prevent bad infrastructure
from continuing to come up

t

QVWLWXWLRQDOLVHWKHDERYHZLWKIRUPDODQGPDQGDWRU\VNLOOEDVHGFHUWLFDWLRQSURJUDPWKDWFRYHUVDOOFLW\VWD
OLQNWKHVDPHWRSURPRWLRQVDQGLQFUHPHQWVHJ0DVWHURI&LW\$GPLQLVWUDWLRQ'LSORPDLQ&LW\$GPLQLVWUDWLRQ
UHJXODUWUDLQLQJZLWKFUHGLWVRQSURMHFWPDQDJHPHQWVPDUWJRYHUQDQFHHWF

t

0DNHVXFKFHUWLFDWLRQWUDQVIHUDEOHDFURVVFLW\DJHQFLHVDQGFLWLHVPDNHDGHQLWLYHPRYHDZD\IURPJHQHULF
FDSDFLW\EXLOGLQJRUWUDLQLQJVHVVLRQVWKDWGRQWKDYHGHQHGOHDUQLQJRXWFRPHVHYDOXDWLRQVHWF

t

t

+DYHVSHFLFDOORFDWLRQRIHDFKFLYLFDJHQF\VEXGJHWVD\IRUVXFKVNLOOEXLOGLQJFHUWLFDWLRQFRXUVHV
3* FRXUVHV LQ XUEDQ SODQQLQJ GHVLJQ DUFKLWHFWXUH DQG RWKHU GLVFLSOLQHV UHOHYDQW WR FLW\ SODQQLQJ DQG
DGPLQLVWUDWLRQWRUHHFWUHDOSUREOHPVIDFHGE\FLWL]HQVDPRQWKSURMHFWRQVROYLQJDUHDOSUREOHPDWWKH
ward level where students apply their technical skills and gain exposure to real life situations and city engineers
get exposed to modern practices

t

(VWDEOLVK D &LW\ 0DQDJHPHQW QVWLWXWH DV D FHQWUH IRU VNLOO EXLOGLQJ DQG H[FHOOHQFH LQ FLW\ PDQDJHPHQW ERWK
technical and general; it could be established by the government but run by a highly competent academic or
research institution or an independent trust

t

t

8SJUDGHFRXUVHVDW$GPLQLVWUDWLYH7UDLQLQJQVWLWXWHVPDNHWKHPFRQWHPSRUDU\DQGUHOHYDQW
(PEHG NQRZOHGJH LQ JRYHUQPHQW RUJDQLVDWLRQV DGGUHVV EUDLQ GUDLQ WKDW KDSSHQV ZKHQ FRQVXOWDQWV
independent contractors exit

t

'UDZXSWUDLQLQJSODQIRU&RXQFLOORUVFRQVLGHUHVWDEOLVKLQJDWKLQNWDQNRUD&RQJUHVVLRQDO5HVHDUFK6HUYLFH
type research centre to support the Council

Performance and accountability

t
5HYLVHSD\VFDOHVRIFLW\VWDWRUHHFWFXUUHQWUHDOLWLHV
t
(QVXUHFOHDUOLQHVRIUHSRUWLQJHOLPLQDWHGLXVHGUHSRUWLQJ
t
QVWDOO&&79FDPHUDVLQJRYHUQPHQWRFHV
t
Create system of accountability for performance to Lokayukta
t
&UHDWHVSHFLFSHUIRUPDQFHDQGDFFRXQWDELOLW\PHDVXUHVIRUHDFKMREUROHPHDVXUHSHUIRUPDQFHDFFRUGLQJO\
and make it matter

Engagement with private sector

t
(QJDJH VHQLRU SURIHVVLRQDOV IURP SULYDWH VHFWRU WR DXWRQRPRXVO\ KDQGOH WHFKQLFDO SURMHFWV WKDW KDYH FOHDU
REMHFWLYHVGHQHGWLPHOLQHVDQGIUHHGRPWRKLUHRZQWHDPVSURYLGHLQFHQWLYHVVRWKDWVXFKSURIHVVLRQDOVFDQ
UHWXUQWRWKHLUIRUPHUSULYDWHVHFWRURUJDQLVDWLRQVSRVWWKHDVVLJQPHQWHJ8'$

t

Actively encourage advisory roles for senior private sector professionals in city agencies; IT is an area where this
FRXOGEHHHFWLYHO\SLORWHG

25

Bengaluru Blueprint: Volume II - Detailed Sectoral Inputs from interviews

Policy and institutional process

t
Study BESCOM model for lateral hiring supported by an independent institution to screen and select candidates in
VHOHFWGHSDUWPHQWVUROHVVXFKDV&)2&72(QYLURQPHQWDO(QJLQHHUHWF

t

$PHQG&DGUHDQG5HFUXLWPHQW5XOHVUHGXFHGHSXWDWLRQRIVWDIURPVWDWHJRYHUQPHQWFUHDWH.DUQDWDND0XQLFLSDO
Administrative Service

t

t

Introduce policy to recruit young professionals as fellows or interns

QWURGXFH6KRUW6HUYLFH&RPPLVVLRQOLNHSURJUDPZKHUHWDOHQWHGFLWL]HQVFDQVHUYHLQFLYLFDJHQFLHVIRUSUHGHQHG
WHQXUHVWREHJLQZLWKLQOLPLWHGGHSDUWPHQWVUROHW\SHV

t

t

Review and eliminate redundant roles

(QVXUHWKHUHLVPDWFKLQJRIVNLOOVDQGFRPSHWHQFLHVDQGMREUROHVHOLPLQDWHPLVPDWFKDQGIXQJLELOLW\DFURVVUROHV
ZLWKRXWFRPPHQVXUDWHVNLOOVHJVZDSEHWZHHQWUDFPDQDJHPHQWDQGODZDQGRUGHU

t

3XWLQSODFHGHWDLOHGMREUROHVDQGUHVSRQVLELOLWLHVLQFOXGLQJEHWZHHQHOHFWHGUHSUHVHQWDWLYHVDQGDGPLQLVWUDWLYHVWD
in the BBMP so there is full clarity on who is responsible for what activity or task

t

)LOOYDFDQFLHVLQFUHDVHVWDVWUHQJWKDVDSSURSULDWHEDVHGRQGHWDLOHGVWXGLHVRIRUJDQLVDWLRQFKDUWZRUNRZVDQG
MREUROHVVSDQRIFRQWUROWLPHDQGPRWLRQVWXGLHVHWF

t

t

(QKDQFHVWUHQJWKRI$6FDGUHLQWKH%%03KDYHDQ$6RFHUKHDGLQJHDFKRIWKH]RQHV
Freeze Group D recruitment till a detailed study of manpower requirements

:RUNRZDQGSURFHVV
t
3XWLQSODFHDZRUNRZPDQDJHPHQWV\VWHPZKHUHE\ZDUGOHYHOHQJLQHHUVFDQOHRQOLQHHOGLQVSHFWLRQUHSRUWVWKDW
get reviewed by superiors. This can be supplemented by a robust grievance redressal and monitoring system. This
HQVXUHVWKDWGD\WRGD\RSHUDWLRQVDUHGRFXPHQWHGWUDFNHGDQGUHYLHZHGWKXVHQVXULQJWKDWDPLQLPXPQXPEHURI
WDVNVDUHUHJXODUO\SHUIRUPHGE\ZDUGOHYHOHQJLQHHUVDQGPRUHWLPHLVFUHDWHGIRUVWUDWHJLFPDQDJHPHQWDWVHQLRU
levels

t

6HULRXVO\FRQVLGHUFRPSUHKHQVLYHEXVLQHVVSURFHVVUHHQJLQHHULQJRIZRUNRZVDQGSURFHVVHVHVSHFLDOO\IRFXVVHG
on delivery of civic services to citizens and grievance redressal; consider deploying specialised teams for the same
including from private sector

3.19 FINANCIAL MANAGEMENT

Tax collection
t
Assess all properties in the city and bring them into the tax net; involve councillors in the drive
t
Ensure rates are appropriately applied for commercial and residential buildings; increase collection levels
t
+DYHDSKDVHGSD\PHQWVFKHPHIRUSURSHUW\WD[HJHYHU\TXDUWHU
t
Increase penalties for property tax default
t
$SSO\UXOHVVLPLODUWRQFRPH7D[$FWIRUGHOD\VLQWHUHVWQHVDQGSHQDOWLHVHVFDODWLRQHWF
t
Advertisement tax potential should be harnessed; Illegal hoardings should be curbed

26

t

5HYLHZWD[SROLFLHVRIWKH%%03LQOLJKWRIWKHHFRQRPLFJURZWKRI%HQJDOXUXWKHUHVXOWDQWSURVSHULW\KDVH[erted on infrastructure and public service delivery

t

Engage councillors in tax collection and give back a portion of tax collected to the ward

State government funds

t
State grants should be increased by revisiting the SFC formula
t
3DUWRIVWDWHJUDQWVFRXOGEHFRQGLWLRQDOVXEMHFWWRDFKLHYHPHQWRISHUIRUPDQFHPHDVXUHVVXFKDVLPSURYHPHQWLQQDQFLDOPDQDJHPHQWDFKLHYHPHQWRIVHUYLFHOHYHOVWUDQVSDUHQF\VXFFHVVIXOFRPSOHWLRQRIDXGLWV
etc.; the same could be formalised through an MoU with state

3.20 TRANSPARENCY
t

t

+ROGPRQWKO\SUHVVFRQIHUHQFHVWRSXEOLVKGDWDRQSURJUHVVDFKLHYHGDQGVWDWXVRIYDULRXVSURMHFWV
)XOO\GLVFORVHDOOJRYWOHVRQ%HQJDOXUXVGHYHORSPHQWVWDWXVRIWKHVDPHUDWLRQDOHIRUWKHGHFLVLRQGHEDWHV
DQGGLVFXVVLRQVXQGHUO\LQJWKHGHFLVLRQIXQGLQJDQGEXGJHWVHWF

t

Publish details of water and power consumption in units in public domain; make it an agenda of civic responsibility and pride

t

&UHDWHDZHEVLWHZKLFKFRQWDLQVLQDQHDVLO\VHDUFKDEOHIRUPDWQDPHVDQGFRQWDFWGHWDLOVRIDOONH\JRYHUQPHQW
RFLDOVUHOHYDQWWR%HQJDOXUX

t

0DNHSKRQHQXPEHUVRIFRXQFLOORUVDQGFRQWUDFWRUVRIHDFKSURMHFWURDGHDVLO\DFFHVVLEOHWRWKHSXEOLF

3.21 INFORMATION TECHNOLOGY

t

t

Undertake phased but comprehensive digitisation of manual records pertaining to citizens or city operations
QWURGXFHQHZHUWHFKQRORJLHV7VROXWLRQVWRPRQLWRULPSOHPHQWDWLRQE\JRYHUQPHQW&UHDWHDQLQVWLWXWLRQDO
mechanism to oversee this process

t

t

'HHSHQHJRYHUQDQFHSLORWHZDUGVPRGHO
Do not permit the digital connectivity agenda distract from provision of basic infrastructure and services

3.22 ACCOUNTABILITY



t

-REVHFXULW\QHHGVWREHWDVNDQGSHUIRUPDQFHFHQWUHG

t

t

t

t

t

8VH79WRKROGSXEOLFGHEDWHVDQGSURJUDPVOLNH$DSNL$GDDODWWRKROGSXEOLFRFHUVDFFRXQWDEOH
Appoint two citizen representatives to whom MLA or Corporator will be answerable to
3OXJSLOIHUDJHV FRUUXSWLRQPLVXVHRIIXQGVDQGEULQJPRUHWUDQVSDUHQF\ DFFRXQWDELOLW\WRWKHJRYHUQLQJV\VWHP
Adopt principles of corporate governance in city governance
Push the agenda towards more market mechanisms - Including metrics and disclosures

Bengaluru Blueprint: Volume II - Sectoral inputs from online survey

4. Sectoral inputs from online survey

$Q RQOLQH VXUYH\ ZDV FRQGXFWHG WR FROOHFW UHVSRQVHV IURP FLWL]HQV LQ %HQJDOXUX $ WRWDO RI  UHVSRQGHQWV
participated in the survey. The sectoral inputs from the online survey is shared below. We have tried to faithfully
UHSURGXFHWKHVXJJHVWLRQVVKDUHG:HKDYHQRWDWWHPSWHGWRFXUDWHRUUHVROYHDQ\FRQLFWVLQWKHVXJJHVWLRQV

Mobility
t
5HGXFHGWUDYHOWLPHIRULQGLYLGXDOPRWRUYHKLFOHXVHUV6LJQDOIUHHFRUULGRUVFRQJHVWLRQIHHGXULQJSHDNWLPH
LPSURYHGURDGTXDOLW\EHWWHUSDUNLQJIDFLOLWLHVHWF

t

%HWWHULQIUDVWUXFWXUHIRUSHGHVWULDQVF\FOLVWV:LGHUIRRWSDWKV)RRWRYHUEULGJHVPRUHSHGHVWULDQFURVVLQJV
GHGLFDWHGODQHVHWF

t

t

PSURYHGDYDLODELOLW\DQGTXDOLW\RISXEOLFWUDQVSRUW%576SULYDWL]DWLRQPHWURFDUSRROLQJRSWLRQVHWF
6FLHQWLFDQGGDWDEDVHGVFKHGXOHRIEXVVHUYLFHVRWKHUSXEOLFWUDQVSRUWSODQQLQJRIURDGVEDVHGRQGDWD
FROOHFWHGSURMHFWHGLQFUHDVHLQYHKLFXODUWUDF

t

t

t

t

t

3URPRWHFDUIUHHGD\VDQGKDYHWRXJKHULPSOHPHQWDWLRQRIWUDFODZV
0DVVWUDQVLWLQIUDVWUXFWXUHWRUHGXFHWUDFLVVXHV
Encourage mass transportation in colleges and restrict private transport in educational institutions.
Feeder services to main transit points within the city
Should have a bus day every week where no private vehicles be entertained in the streets.

Water supply and sanitation

t
QFUHDVHGXVHRIUHF\FOHGRUWUHDWHGZDWHU5DLQZDWHUKDUYHVWLQJVHZDJHWUHDWPHQWVHSDUDWLRQRIVHZHUDQG
VWRUPZDWHUGUDLQVUHSDLURIVWRUPZDWHUGUDLQVSURPRWLRQRIWUHDWHGZDWHUIRUQRQSRWDEOHXVHHWF

t

t

t

QFUHDVHG:DWHUDYDLODELOLW\DWVRXUFH5HMXYHQDWLRQRIODNHVUHSDLURIJURXQGZDWHUUHVHUYRLUVHWF
5HGXFHGZDWHUOHDNDJHGXULQJGLVWULEXWLRQ5HKDELOLWDWLRQRIOHDNLQJSLSHVSUHYHQWLRQRIZDWHUWKHIWHWF
QFUHDVLQJH[WHQWRIZDWHUSLSHOLQHQHWZRUNSUHYHQWLRQRIVHZDJHOHDNDJHLQWRVWRUPZDWHUGUDLQVDQGUHGXFLQJ
monopoly of private water tankers

t

t

Need more Dustbins and compact urinals in public area.

Appoint more people to check the cleanliness of roads and streets in all the areas.

Solid waste management

t
PSURYHG ZDVWH FROOHFWLRQ DQG VHJUHJDWLRQ PSURYHG SHUIRUPDQFH RI JDUEDJH FRQWUDFWRUV GHFHQWUDOLVHG
waste management through greater involvement of RWAs and citizens in waste segregation and promotion of
VHJUHJDWLRQDWVRXUFHHWF

t

PSURYHG GLVSRVDO RI ZDVWH 3URPRWLRQ RI ZDVWH WR HQHUJ\ LQLWLDWLYHV GHFHQWUDOLVHG GLVSRVDO DW ZDUG OHYHO
UHVSRQVLEOH GLVSRVDO RI HZDVWH ZHW ZDVWH FRPSRVWLQJ LQYROYHPHQW RI SULYDWH VHFWRU LGHQWLFDWLRQ RI QHZ
ODQGOOVLWHVHWF

28

Environment
t
QFUHDVHGJUHHQHU\0RUHSDUNVDQGRSHQVSDFHVSURPRWLRQRIXUEDQJDUGHQLQJHWF
t

:LWKLQ(QYLURQPHQWSOHDVHUDQNWKHIROORZLQJJRDOVLQ\RXURUGHURISULRULW\IRUWKHJRYHUQPHQWWRIRFXVRQLQ
the next 5 years

t

5HGXFHGOHYHOVRIZDWHUSROOXWLRQ7DFNOLQJVHZDJHUHKDELOLWDWLRQRIODNHVHWF

Health
t
QFUHDVHGDRUGDELOLW\DFFHVVWRKHDOWKIDFLOLWLHV5ROHRIJRYWDQGSXEOLFSULYDWHSDUWQHUVKLSVLQHVWDEOLVKPHQW
RIDRUGDEOHKRVSLWDOVSULPDU\KHDOWKFDUHFHQWHUVHWFEHWWHUGHOLYHU\RIKHDOWKLQVXUDQFHVFKHPHVIRUWKH
SRRU

t

*UHDWHUQXPEHURITXDOLHGPHGLFDOSURIHVVLRQDOV0RUHGRFWRUVDQGQXUVHVPRUHPHGLFDO3*VHDWVIRFXV
RQWUDLQLQJHWF

Education
t
QFUHDVHGDFFHVVWRHGXFDWLRQDQGLPSURYHGVFKRROLQJLQIUDVWUXFWXUH(DV\DFFHVVWRVFKRROIDFLOLWLHVLQHDFK
ZDUGHVSHFLDOO\WRYXOQHUDEOHJURXSVJLUOVPLJUDQWVHWF3URYLVLRQRIEDVLFFODVVURRPLQIUDVWUXFWXUHERRNV
ODEVHWF

t

QFUHDVHG DYDLODELOLW\ RI VNLOOHG WHDFKHUV 5HGXFHG WHDFKHU YDFDQFLHV WHDFKHU WUDLQLQJ DQG SHUIRUPDQFH
PDQDJHPHQWSURJUDPVVWXGHQWH[SRVXUHWRSUDFWLWLRQHUVH[SHUWVIURPRXWVLGHHWF

Crime and safety

t
6WUHQJWKHQHG OHJDO DQG LQVWLWXWLRQDO IUDPHZRUN &ULPH DQG VDIHW\ FKDUWHUV IRU HDFK ZDUG VWULFWHU ODZV DQG
HQIRUFHPHQWXVHRIH[HPSODU\SXQLVKPHQWHWF

t

:LWKLQ&ULPHDQG6DIHW\SOHDVHUDQNWKHIROORZLQJJRDOVLQRUGHURISULRULW\IRUWKHJRYHUQPHQWWRIRFXVRQLQ
the next 5 years

t

0RUHKXPDQUHVRXUFHVWRPDQDJHFULPH5HGXFHGYDFDQFLHVLQSROLFHPRUHZRPHQLQSROLFHIRUFHMXGJHV
FRPPXQLW\SROLFLQJHWF

t

Ensure women safety and enhanced police patrolling at night

Equity and inclusion

t

3URPRWLRQ RI HTXDOLW\ DQG LQFOXVLRQ 'HGLFDWHG HRUWV WR LQWHJUDWH YXOQHUDEOH JURXSV IRUPDOLQIRUPDO
HQJDJHPHQWSURJUDPVXVHRI7DVDPHDQVRIRXWUHDFKIHVWLYDOVWREULQJFLW\WRJHWKHUUROHRI5:$VFRPPXQLW\
workplace in promotion of diversity etc.

t

3XQLVKPHQW IRU KXPDQ ULJKWV YLRODWLRQV (VWDEOLVKPHQW RI DGHTXDWH KXPDQ ULJKWV FRXUWV DSSRLQWPHQW RI
VSHFLDO RFHUV LQ SROLFH VWDWLRQV WR DGGUHVV VXFK JULHYDQFHV GHPRQVWUDWLRQ RI VWULFW SXQLVKPHQW DJDLQVW
GLVFULPLQDWLRQDQGULJKWVYLRODWLRQVHWF



Bengaluru Blueprint: Volume II - Sectoral inputs from online survey

Culture and heritage

t

3URPRWLRQRIDUWDQGFXOWXUHLQWKHFLW\$QQXDO)HVWLYDOVDQGFDPSDLJQVOLNH%HQJDOXUX+DEEDFXOWXUDOFHQWHUV
SURPRWLRQRIORFDODUWLVWVHWF

t

t

2SHQVKDUHGVSDFHVIRUFXOWXUDODFWLYLWLHVJHQHUDOUHFUHDWLRQDQGOHLVXUH
&UHDWLRQDQGSURPRWLRQRID%HQJDOXUXLGHQWLW\GHQWLFDWLRQRI%HQJDOXUXV863SURPRWLRQWKURXJKFKDQQHOV
OLNHPHGLDFDPSDLJQVIHVWLYDOVHPLQHQWVWDNHKROGHUVHWF

Housing and real estate

t
3URYLVLRQRIDRUGDEOHKRXVLQJ3XEOLF3ULYDWH3DUWQHUVKLSVLQLQFUHDVLQJDRUGDEOHKRXVLQJRSWLRQVDYDLODELOLW\
RIDWWUDFWLYHQDQFLQJDQGRWKHUVXSSRUW

t

t

6WULFWHUHQIRUFHPHQWRIODZVUHJXODWLRQV(QIRUFH]RQLQJEXLOGLQJUHJXODWLRQVFUDFNGRZQRQHQFURDFKPHQWV
9DOLGDWHGODQGSURSHUW\UHFRUGVDFFHVVLEOHWRSXEOLFQIRUPDWLRQGLVFORVXUHRQSURSHUW\RZQHUVKLSSURMHFW
DSSURYDOVXQLTXHFRGHIRUHDFKEXLOGLQJDQGRWKHUNH\GDWD

t

t

5HYRNLQJDSSURYDOVIRUSURSHUW\FRQVWUXFWLRQDFWLYLWLHVRQODNHEHG
PSOHPHQWLQJUHQWDODJUHHPHQWUHJXODWLRQHHFWLYHO\&RVWRIOLYLQJLVPRUHLQ%HQJDOXUXEHFDXVHRIKLJKKRPH
UHQWVDQGPRQWKVDGYDQFHXQZULWWHQSROLF\

t

'LJLWLVDWLRQRIODQGSURSHUW\UHFRUGV

Power
t
QFUHDVHG SRZHU VXSSO\ WKURXJK FDSDFLW\ DGGLWLRQ QYHVWPHQW LQ UHQHZDEOH VRXUFHV RI HQHUJ\ PDQGDWRU\
VRODUURRIWRSLQQHZEXLOGLQJVSURYLVLRQRILQFHQWLYHVIRUUHQHZDEOHHQHUJ\DGRSWLRQHWF

t

PSURYHGSRZHUGLVWULEXWLRQ5HGXFWLRQLQWUDQVPLVVLRQORVVHVE\XVLQJ7LQIUDVWUXFWXUHXSJUDGHVSUHYHQWLRQ
RIWKHIWWKURXJKXQGHUJURXQGFDEOHVHWF

t

5HGXFHGSRZHUFRQVXPSWLRQWKURXJKFRQVHUYDWLRQ3URPRWLRQRI/('OLJKWLQJ7LPHRI'D\PHWHULQJHWF

t

(DFKQHLJKERXUKRRGZDUGWRKDYHELRJDVSODQWWKDWFDQFRQYHUWZDVWHWRSRZHU

Poverty
t
%HWWHUGHOLYHU\RIVFKHPHVWRWKHSRRU3OXJOHDNDJHVFRQWUROPLVPDQDJHPHQWRIIXQGVHWF
t
(PSRZHUPHQW RI SRRU WKURXJK HGXFDWLRQ DQG HFRQRPLF VHFXULW\ 6NLOO GHYHORSPHQW MREV QDQFHV  RWKHU
VXSSRUWHGXFDWLRQRSSRUWXQLWLHVHWF

Trade and investment

t
3URPRWLRQRIORFDOEXVLQHVVDQGWUDGHQIUDVWUXFWXUHDQGQDQFLDOVXSSRUWUHJXODWRU\DGPLQLVWUDWLRQZDLYHUV
LQFHQWLYHVDQGSURPRWLRQHYHQWVWRERRVWORFDOEXVLQHVVDQGWUDGH



Citizen participation
t
5XQFDPSDLJQVWRVHHNWKHDVVLVWDQFHRISXEOLFYROXQWHHULQJIRUEHWWHUPHQWRIWKHFLW\
t
Need a way to provide every person the opportunity to vote on every issue facing their society and make the decisions
directly

t

Create MP- MLA-Corporator-Citizen groups to tackle improvement in infrastructure.

Others
t
(GXFDWLRQIRUDOOUHJXODWRU\IHHVWUXFWXUHIRUDOOVFKRROVLVUHTXLUHG
t
Need a single window body for road cutting and maintenance.
t
9ROXQWDU\'LVFORVXUHRIQDQFLDOLQIRUPDWLRQZLWKDOOGHWDLOVRISURMHFWVLQFOXGLQJORFDWLRQRIWKDWSURMHFWZLWK*RRJOH0DS
location.

t

&LWL]HQV5:$ DVVHVVPHQW RI :DUG SHUIRUPDQFH RQ &LYLF PDWWHU PXVW EH WUDQVODWHG WR D SXEOLF DZDUG RI LQFHQWLYHV
KDQGVRPHERQXVDQGSXEOLFDFNQRZOHGJHPHQWRIVXSHUYLVRU\ IXQFWLRQDO%%03%'$RFLDOVRI=RQHV

t

$PEXODQFHVQHHGWREHWZLWKFDPHUDVVRZHJHWREMHFWLYHHYLGHQFHRIWKRVHZKRGRQWJLYHZD\DQGQHFHVVDU\DFWLRQ
can be taken.

t

&ROOHFW SDUNLQJ IHH IRU SDUNLQJ YHKLFOHV QHDU UHVLGHQWLDO DUHDV WKLV ZLOO DOVR OHDG WR HQKDQFHG UHVRXUFHV IRU
BBMP.

t

31

Improve working conditions for Govt. employees to ensure better governance

Bengaluru Blueprint: Volume II

Annexure
Stakeholders interviewed
Political leaders
t

t

t

t

t

t

t

t

'U&1$VKZDWK1DUD\DQ0/$0DOOHVKZDUDP
'LQHVK*XQGX5DR0LQLVWHUIRU)RRGDQG&LYLO6XSSOLHV*RYHUQPHQWRI.DUQDWDND
1$+DULV0/$6KDQWLQDJDU
.ULVKQD%\UH*RZGD0LQLVWHUIRU$JULFXOWXUH*RYHUQPHQWRI.DUQDWDND
%10DQMXQDWK5HGG\0D\RU%%03
/$5DYL6XEUDPDQ\D0/$%DVDYDQDJXGL
66XUHVK.XPDU0/$5DMDMLQDJDU
%19LMD\DNXPDU0/$-D\DQDJDU

Government
t

t

t

t

t

t

t

t

'U(NURRS&DXU0'%07&
3DQNDM.XPDU3DQGH\0'%(6&20
6.'DV)RUPHU6HFUHWDU\*RYHUQPHQWRIQGLD
613UDVDG3ULQFLSDO6HFUHWDU\)LQDQFH*RYHUQPHQWRI.DUQDWDND
'U0$6DOHHP$GGLWLRQDO&RPPLVVLRQHURI3ROLFH%HQJDOXUX&LW\7UDF3ROLFH
3.+7KDUDNDQ)RUPHU'LUHFWRU5HVHDUFKDQG$QDO\VLV:LQJ
9DQGLWD6KDUPD3ULQFLSDO6HFUHWDU\QIUDVWUXFWXUH'HYHORSPHQW'HSDUWPHQW
709LMD\%KDVNDU&KDLUPDQ%:66%

Academia
t

t

t

t

t

t

t

t

$URPDU5HYL'LUHFWRUQGLDQQVWLWXWHIRU+XPDQ6HWWOHPHQWV
3URI$QXUDJ.XPDU'LUHFWRUQGLDQQVWLWXWHRI6FLHQFH6F
3URI&155DR1DWLRQDO5HVHDUFK3URIHVVRU-DZDKDUODO1HKUX&HQWUHIRU$GYDQFHG6FLHQWLF5HVHDUFK
'U*.-D\DUDP)RXQGHUDQG0'QVWLWXWHRI/HDGHUVKLSDQGQVWLWXLWLRQDO'HYHORSPHQW
1DUHQGDU3DQL3URIHVVRU1DWLRQDOQVWLWXWHRI$GYDQFHG6WXGLHV6F
3URI-5DPDFKDQGUDQ3URIHVVRUQGLDQQVWLWXWHRI0DQDJHPHQW%DQJDORUH
3URI7*6LWKDUDP3URIHVVRU7KH&HQWHUIRULQIUDVWUXFWXUH6XVWDLQDEOH7UDQVSRUWDWLRQDQG8UEDQ3ODQQLQJ
'U6XGKLU.ULVKQDVZDP\3URIHVVRU$]LP3UHPML8QLYHUVLW\ )RXQGDWLRQ

Domain experts
t

t

t

t

t

t

t

t

t

$ORN*XSWD&KLHI2SHUDWLQJ2FHU(PEDUT
'U'HYL3UDVDG6KHWW\)RXQGHU &KDLUPDQ1DUD\DQD+HDOWK
0DQLVK0LFKDHO([HFXWLYH'LUHFWRU8QLWHG:D\
1LWLQ3DL'LUHFWRU7DNVKDVKLODQVWLWXWLRQ
95DYLFKDQGDU0HPEHU%%035HVWUXFWXULQJ&RPPLWWHH
6DQMD\6ULGKDU5HJLRQDO'LUHFWRUIRU6RXWKDQG:HVW$VLD&
6ULNDQWK1DGKDPXQL0DQDJLQJ7UXVWHH(*RYHUQPHQWV)RXQGDWLRQ
8GD\9LMD\DQ)RXQGHU%H\RQG&DUOWRQ
9LYHN0HQRQ0DQDJLQJ'LUHFWRU0'QYLFXV

32

Civil society
t

t

t

t

t

t

t

t

t

t

t

t

t

t

t

t

t

t

$UXQGKDWL1DJ)RXQGHUDQG0DQDJLQJ7UXVWHH6DQNHWWUXVW
$QDQWK3DGPDQDEKDQ$]LP3UHPML3KLODQWKURSLFQLWLDWLYHV
.DOSDQD.DU0HPEHU%DQJDORUH3ROLWLFDO$FWLRQ&RPPLWWHH%3$&
3/DNVKDSDWL)RXQGHU$VVRFLDWLRQIRU3URPRWLQJ6RFLDO$FWLRQ
0DGKX.LVKZDU3URIHVVRU&HQWUHIRUWKH6WXG\RI'HYHORSLQJ6RFLHWLHV
&90DGKXNDUQYHVWPHQW3DUWQHU2PLG\DU1HWZRUN
..1D\DU7UXVWHH-DQDDJUDKD
1DUD\DQ5DPDFKDQGUDQ$GYLVRU7DNVKDVKLODQVWLWXWLRQ
1DUHVK1DUDVLPKDQ0DQDJLQJ3DUWQHU9HQNDWDUDPDQDQ$VVRFLDWHV
1LW\D5DPDNULVKQDQ0HPEHU:KLWHHOG5LVLQJ
3DGPLQL5DYL(PLQHQW%KDUDWD1DW\DP$UWLVW
3UDNDVK%HODZDGL0HPEHU%3$&DQG&R)RXQGHU&HQWUHIRU)LOPDQG'UDPD
3UDNDVK3DGXNRQH(PLQHQW6SRUWVSHUVRQ
3URQDE'DVJXSWD'LUHFWRU%&
5DPFKDQGUD*XKD+LVWRULDQDQGZULWHU
5.0LVKUD)RXQGHU'LUHFWRU&HQWHUIRU60$57&LWLHV
16DQWRVK+HJGH)RUPHU-XVWLFH6XSUHPH&RXUWRIQGLD
;HU[HV'HVDL)RUPHU0'7LWDQ

Business leaders
t

t

t

t

t

t

t

t

t

t

t

t

t

t

t

$ORN2KULH3UHVLGHQW 0''HOOQGLD
$VKRN6RRWD([HFXWLYH&KDLUPDQ+DSSLHVW0LQGV7HFKQRORJLHV
9%DODNULVKQDQ)RXQGHU &KDLUPDQ([QLW\9HQWXUH3DUWQHUV
.LURQ'6KDK0DQDJLQJ'LUHFWRUDQG&KLHI([HFXWLYH2FHU9HODQNDQLQIRUPDWLRQ6\VWHP
0/DNVKPLQDUD\DQ0DQDJLQJ'LUHFWRU+DUPDQQWHUQDWLRQDOQGLD3YW/WG
0DQLVK6DEKDUZDO&KDLUPDQ &RIRXQGHU7HDPOHDVH6HUYLFHV
0RKDQGDV3DL&KDLUPDQ0DQLSDO*OREDO(GXFDWLRQ 93%3$&
151DUD\DQD0XUWK\)RXQGHUQIRV\V/WG
5DYL31&0HQRQ&KDLUPDQ6REKD/WG
6DFKLQ%DQVDO&R)RXQGHU)OLSNDUW
6KHNKDU9LVZDQDWKDQ9LFH&KDLUPDQ7R\RWD.LUORVNDU0RWRU3YW/WG
6ULGDU\HQJDUQGHSHQGHQW'LUHFWRU
6XEURWR%DJFKL&RIRXQGHU0LQGWUHH/WG
9LNUDP.LUORVNDU&KDLUPDQ 0'.LUORVNDU6\VWHPV/WG
9LQLWD%DOL)RUPHU0'%ULWDQQLDQGXVWULHV/WG

Senior editors

33

t

t

t

t

'DUOLQJWRQ+HFWRU([HFXWLYH(GLWRU)LQDQFLDO([SUHVV
0D\D6KDUPD5HVLGHQW(GLWRU1'79
0HHUD.&RIRXQGHU&LWL]HQ0DWWHUV
709HHUD5DJKDY5HVLGHQW(GLWRU7KH+LQGX

'HVLJQDWLRQVDUHDVRQ2FWREHU

Acknowledgement
We wish to express our gratitude towards the team at Bain & Company
for their support in the Bengaluru Blueprint initiative

34

www.janaagraha.org | www.janausp.org | www.ipaidabribe.com | www.ichangemycity.com

Copyright 2016 Janaagraha Centre for Citizenship and Democracy

All rights reserved. Plese do not distribute, modify, transmit, reuse, repost or use the content of this book for public and commercial purposes without written permission of Janaagraha.
This includes all text, images and graphics.

35