Payment Options

The first semester tuition payment, which includes medical insurance and incidental fees, is specified
on your fee statement and can also be viewed through your myCentennial account.
For instructions on how to login and use myCentennial, please visit our online tutorial at:
http://www.centennialcollege.ca/mycentennial/tutorial.

1 Wire Transfer

a) Western Union (recommended method)

Centennial is now providing a faster, less expensive and easier payment option online at:

http://bit.ly/17tarxC

Please refer to the enclosed Western Union document for instructions.

Payments made through Western Union can be seen in your student account within
2-3 business days.

If your local currency is not available, please select American Dollars (USD) and arrange for
your bank to transfer the equivalent amount to Western Union. Western Union will convert the
USD amount into Canadian Dollars (CAD) and deposit the payment into your student account.

b) Bank to Bank Transfer (outside of Canada)

Ordering Customer

Swift F50

Name of Ordering Customer

Street Address
City, Province/State
Country Postal Code

Branch of Account

Swift F57

//CC001001732
Canadian Imperial Bank of Commerce (CIBC)
1100 Ellesmere Road
Scarborough, Ontario
Canada M1P 2X3
Swiftcode: CIBCCATT

8826218 (if paying in Canadian $$)

0241415 (if paying in US $$)

Beneficiary Account Number

Swift F59

Beneficiary Name and Address

Swift F59

Centennial College
941 Progress Avenue, Room C2-07
Toronto, ON
Canada M1G 3T8

Details of Payment

Swift F70

Student Name and Number

Indicate if your payment is for Tuition fees,
Residence fees or for both combined.

Please scan a copy of the transaction record of payment and send it to payments@centennialcollege.ca.
Include your student name and student number on the email.

When sending wire transfers through the bank to bank transfer method, there will be additional service charges
applied by your bank and the Colleges bank, making this a more expensive alternative than Western Union.

Please allow 5 business days for bank to bank transfers to be posted to your student account.

See back...

Payment Options (Cont.)

2 Bank Draft

The Bank Draft should be made payable to Centennial College. You must write your name and your student
number on the back of the draft in order to avoid delays in having your payment processed. Please note
that this option is the slowest method of payment. Once the bank draft has been received by the College, it
will take an 2-3 business days to appear on your student account. We recommend that a tracking number
be requested in every case.

You can either send your bank draft by courier or post mail to the following address (please ensure you use
the correct address based on your delivery choice):

COURIER ADDRESS MAILING ADDRESS
Centennial College
Accounts Receivable
Room A2-19
939 Progress Avenue
Toronto, ON
M1G 3T8

Centennial College
Accounts Receivable
Room A2-19
P.O. Box 631, Station A
Toronto, ON
M1K 5E9

Credit Card

Centennial College accepts MasterCard, Visa and American Express. In order to make payments using this
method, you can pay in the following ways:

Online at myCentennial: http://my.centennialcollege.ca

Via telephone by calling 1-416-289-5300

Post Mail or Fax:

Complete the Credit Card Information Form.

Submit the completed form by fax to: 1-416-289-5275 or by post mail to the address above.

We do not accept Credit Card Information Forms or payments by email.

Canadian Bank

If you are paying from within Canada, payments can also be made at any Canadian Bank using the banks
online bill payment system, telephone banking system, or in-person at any bank branch.

Please pay the amount owing that is indicated on your Centennial College fee statement.
Please ensure the payment is processed as a bill payment.
Your student ID number must be used as the bill payment account number.
Please allow 2-3 business days for the College to post your payment to your student account.

For general inquiries, please email your questions to: international@centennialcollege.ca.

Copyright Centennial College 2013. All rights reserved. Printed in Canada. December 2013

Checklist Guide for International Students

Checklist

3
q

Now that you have received your Offer of Admission Letter, we are sure that you have
many questions about how to prepare to come to Canada and Centennial College.
For your convenience, we have developed a quick checklist that you can use as a reference
to ensure you have completed all the necessary steps. Of course, if you have specific
questions, you can always email us at international@centennialcollege.ca or contact
your Admissions Team.
We look forward to seeing you upon your arrival.

Preparing to come to Centennial

Satisfy conditions of offer of admission

Apply for a Study Permit (and Visa, if required) at the nearest Canadian embassy or

consulate centennialcollege.ca/international/studypermit
Pay applicable tuition and fees centennialcollege.ca/international/wiretransfer
Book flight/travel arrangements
Arrange for accommodation (See Housing Options Document)
centennialcollege.ca/international/housing

centennialcollege.ca/mycentennial/internationalevents

Confirm semester start date (Check your program outline on Centennial Website)
Decide on banking arrangements: transfer money, purchase travelers cheques,
credit cards, etc.

Have medical examination and inoculations (if applicable)

Before you leave

Confirm flight
Book transport to your new home by completing International Student Airport Pick-up Form

(at least five days before your arrival) centennialcollege.ca/studentarrivalform

Pack clothing and accessories for Torontos Winter, Spring, Summer and Fall weather

When you arrive in Canada

Provide all required entry documents for immigration officer upon arrival to Canada
Call home to tell parents/guardians you have arrived safely
Visit the International Office at your campus to complete your registration (Campus name

listed on offer letter)

Attend the International Student Orientation session
Accommodation pick up your keys
Book Assessment test(s) (see your Admissions Officer)
Have your photo taken for your student ID
Obtain your student ID card
Open a bank account
Expect to receive an email with your health insurance information two weeks after arrival
Talk to an Academic Advisor to confirm appropriate courses for your program
Register for classes (if you have not already done so)
Update your Toronto address and telephone number on myCentennial

facebook.com/centennial.international

@CentennialInternational

centennialcollege.ca/international

Register for Student Orientation Session. When announced orientation dates are posted here:

@CentennialIE
04/15

This form can only be mailed or faxed to:

Centennial College
International Education Office
Progress Campus, Room C2-07
P.O. Box 631, Station A
Toronto, Ontario, Canada M1K 5E9
Fax: 416.289.5275

Credit Card Authorization Form

In order for Centennial College to obtain authorization from the credit card you have
provided, we will need a copy of the card holders signature. By completing the
information below and signing this document, the card holder will authorize the following
transaction. Please print information clearly.

Amount

___________________________________________

Date

___________________________________________

Credit Card Number

___________________________________________

CVC Code

___________________________________________

(3 digit number on the back of the credit card)

Expiration Date

___________________________________________

Name of Credit Card Holder

___________________________________________

Signature of Credit Card Holder

___________________________________________

International Student Number

___________________________________________

Student Name

___________________________________________

The Credit Card Authorization Form can only be submitted by Fax or by Mail. Centennial College does
not accept submissions of this Form by email.

www.centennialcollege.ca/international
10/6/2011

Withdrawal/Refund Policy
1 Determine your Eligibility
Why are you withdrawing?:
Were you issued a Visa Denial letter? Proceed to Option 1
All other withdrawal requests - Proceed to Option 2

2 Withdrawal Process
Option 1: VISA Denial
If you have received a Visa Denial letter issued by the Canadian Embassy or Consulate,
please follow these steps:
1. Provide a copy of your Visa Denial letter
2. Proceed to Step 3 Refund Request Forms
3. Return all documents and the applicable refund request forms (see chart) via email to
internationalfee@centennialcollege.ca. Upon receipt of all documentation, your withdrawal
application will be processed to refund your fees paid, minus a $200 administrative charge
Option 2: Withrawal
If you choose to withdraw from the college for any reason other than a Visa Denial, please
follow these steps:
1. You are required to meet with a member of the International Education Centre Team.
2. Complete an International Student Program Withdrawal Form
3. Provide supporting documentation See Supporting Documentation Chart
4. Proceed to Step 3 Refund Request Forms
5. Return all documents via email to internationalfee@centennialcollege.ca. Upon receipt of all
documentation, your withdrawal application will be processed to refund your fees paid, minus a
$2300 administrative charge
Supporting Documentation Requirements Chart
Reason for Withdrawal

Transferring to another
Institution

Documentation Required
Letter of Acceptance: Refunds will be processed only if you will be
attending a Centennial approved Institution in the same semester
as you were accepted to attend at Centennial. In addition, the
program level must be the same or higher (i.e. post-graduate to
post-graduate or post-secondary to post-graduate). A valid letter
from the institution indicating the start date of studies is required.
Third Party Release Form

Returning Home

facebook.com/centennial.international

Copy of valid study permit

Written explanation (if requested)
Copy of student return plane ticket
Copy of student passport with a valid return stamp
@CentennialInternational

@CentennialIE

Withdrawal/Refund Policy

(Cont.)

Please contact the international office at

internationalfee@centennialcollege.ca for instructions

Other

Important: After the first 10 school days of the semester, students are not eligible for a
refund of fees paid for the semester. Any outstanding balances owing on your account will be
deducted from your refund.
Documents required to process your withdrawal are available by contacting
internationalfee@centennialcollege.ca

3 Refund Request Forms

Fee refunds are issued in the same format as the original payment and to the same person or account
that made the initial payment.
Original Payment Type
Wire Transfer

Refund Payment Type

Complete a Wire transfer form
Refunds will be converted to the default local
currency of which the beneficiary account is
located

Credit Cards

Complete a Credit Card Refund

Authorization Form
This documentation must be sent to the
college via fax: 416-289-5275
Refunds will only be made to original credit
card used for the initial payment

Important:
1. If your refund is payable to someone other than yourself (i.e. Family Member, Agent),
a Third Party Release form is required.
2. For students who are approved to transfer to another institution, your refund will be issued
directly to that institution. A Third-Party Release Form is required.
3. Documents required to process your refund are available by contacting
internationalfee@centennialcollege.ca

4 Submission of Withdrawal and Refund Documentation

Review the option you selected in Step 2
Submit all required forms and documentation to the Centennial College International Centre
(with the exception of credit card information) via email at internationalfee@centennialcollege.ca
Your request for a refund will commence upon receipt of all required documentation. You can expect
to receive a refund within four to six weeks, after the International Centre has received a complete and
accurate International Student Program Withdrawal and Refund forms.
If you require assistance with your Application to Withdraw, please contact 416-289-5000, ext. 2529
(Hours of operation are: Monday to Friday, 8:30 am to 4:30 pm EST)
Information is subject to change without notice. Please refer to the refund page on our International
Education Website for further information: centennialcollege.ca/international/withdraw
04/15

Attended College
or University?

Apply for Transfer Credit

Application Deadlines:
Wednesday, August 31, 2016 for Fall 2016 courses
Wednesday, January 4, 2017 for Winter 2017 courses
Wednesday, May 3, 2017 for Summer 2017 courses

See where
experience
takes you.

Transfer Credit Application Process

Step 1: Sign into myCentennial. You will need your myCentennial
username and password.
Step 2: Select Student Record Information under My Online Services.
Step 3: Select Apply for Transfer Credit.
Step 4: Follow the prompts to complete your application.
Step 5: Submit your application and wait for notification of decision.
Required Documentation
You will need to upload an electronic copy of the following documents:
Official transcript
Official course outline from the year you took the course
If your previous education was done outside of Canada, you need
to submit a ICAS post-secondary comprehensive report or a WES
course-by-course report

centennialcollege.ca/transfercredit
254_MAR16

See where
experience
takes you.

Welcome!

Welcome to Centennial College

Congratulations on your decision to join us at Centennial College.
We have prepared this Welcome Package to help you with your next steps in becoming
a student at Centennial. Enclosed you will find your Acceptance Letter and your Cost of
Living Letter, which are to be used when you apply for your study permit. We have also
provided information on Payment Options, Housing Options, our Withdrawal and
Refund Policy, and have included a Checklist designed to help you prepare for your stay
in Toronto, Canada, and Centennial College.
Please review all documents in this package carefully! If you have any questions, please
do not hesitate to contact your Centennial Admissions Officer.
As a new student, you may want to learn a little more about the city you will be living
in while you study at Centennial. Toronto is located in the province of Ontario, along
Lake Ontario, and is home to over 2.7 million people. It is one of the most liveable and vibrant
cities in the world, with over 160 languages and dialects spoken. Some of the reasons why
people choose to live in Toronto include: quality of life, business opportunities, cultural
diversity, arts and entertainment and political stability. During your stay, you will also enjoy
our four beautiful seasons: Spring, Summer, Fall and Winter. Be sure to have clothes that are
suitable for each season. You will also be able to take advantage of the energy, style, culture
and warmth offered by the citys upwards of 140 distinct neighbourhoods.
We strongly encourage you to arrive at least one week before classes start to get comfortable
with your new surroundings, settle in to your new home, and attend Centennial Welcomes
our new student orientation event. When you arrive, please meet with your International
Education Admissions Team to complete your registration as soon as possible (bring your
acceptance letter and passport). Keep in mind our International Education Office isScan
open
to
play video
Monday-Friday, 8:30 am - 4:30 pm.

scan to
view video

Once again, Congratulations on being accepted to

Centennial College. We look forward to meeting you soon.

facebook.com/centennial.international

@CentennialInternational

@CentennialIE

Log in to My Centennial Account

https://my.centennialcollege.ca/cp/home/displaylogin
Username:

Centennial Student ID (300-xxx-xxx)

Password:

DOB in the format of MMDDYY

Any technical issue, please contact IT Helpdesk:

416-289-5280
Room B3-15 (Progress Campus)
Helpdesk@centennialcollege.ca