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EXPERIENCE SUMMARY:
WORK EXPERIENCE:
CERTIFICATIONS:
EDUCATIONAL QUALIFICATIONS:
2006- 2009
TECHNICAL SUMMARY:
Primary Skills
Worked on Integration part for webservices that includes Soap and Rest to integrate with the
legacy systems of Cass System, Cybersource, Appfrontier, Lyons Webservice using SoapUI
and Rest Explorer.
Developed and Deployed the components to higher sandbox edition using Eclipse Ide and
GIT (EGIT).
Good Hands on Experience in Developer Console, Workbench, Eclipse IDE, Notepad++,
Soap UI.
Participated in the training sessions provided by the Accenture team.
Technologies: Salesforce.com, Apex, Visualforce Page, Triggers and Trigger Handlers, Integration
(Rest and Soap Web services), Workflows, Eclipse IDE, Soap UI, CSS, JavaScript.?????
Project 2: DHL Supply Chain Management
Client: DHL, Gmbh, Germany.
Role: Salesforce Developer
Duration: Nov 2015 March 2016
Description:
DHL Supply chain application is built as a CRM app for the DHL to manage the organizations
logistics for the sales and marketing people in delivering and support the customers.
This Application will interact with the DHL System to give the updates of the opportunity and
Accounts.
The application is built over the Standard Objects: Account, Contact, Opportunity, Leads, Cases and
Contract and Custom Objects: Target, Conga, etc.
Responsibilities:
Worked as a single resource from offshore in this project playing the roles of Development,
Deployment and Support.
Worked on Configuration and customization.
Developed Apex Classes, Triggers, Workflow, Custom buttons, Lightning Process builder,
formula fields, Email configurations, Data Loading, Batch Classes, etc.,
Integration: Developed a Web service (Rest) Apex class to enable and disable Survey
popup for the customers in salesforce.
Integration: Involved in developing a WebService (Rest) Apex Class with legacy systems
like: BCA, CXM, DHLPassport and CustomerGuage.
Integration: Configured the workflow outbound from salesforce to DHL Legacy Systems.
Customized to prevent the deletion of Accounts in Account Merge Process.
Customized to update the Accounts related list (Opportunity) to the Master Account in
Account Merge Process.
Implemented batch class and schedule classes on Sending emails and Opportunity.
Done Data Migration to upload data into sandbox/production environment using Data
Loader.
Technologies: Salesforce.com, Apex Controllers, Workflows, Email Updates, Eclipse IDE,
JavaScript, Import Wizard & Data Loader Tools, Soup UI.
Technologies: Salesforce configuration and development including workflow rules, Apex Classes,
Visualforce pages, Sites, Email services, Inbound and Outbound Email Handling,
Project 4: Roche DC CRM.
Client: Roche Diagnosis Pharmaceuticals, Gmbh, Deutschland, Germany.
Role: Salesforce.com Developer / Support.
Duration: May 2014 Feb 2015
Description:
Roche Diagnosis care using the salesforce application for its Sales, Marketing, services and Agency
for its product sales and services around the 40+ countries.Worked in Development and support in
Hypercare Support for Roche DC CRM into sales stream and supporting end users operating in 2
countries Poland & South Africa.
Responsibilities:
Process, Field Updates, Creation of views and Created Custom Report Types, Custom
Objects
Used Data Loader & Import Wizard to load various data in the Application like Account
and Contacts and Update those data and many more.
Was involved in POC for configuration & Customization of SFDC that includes
Territory\y Management, SSO, Domain Name, and SF-to-SF.
Prepared process documents for various POCs.
Support for Roche: Maintenance included SFDC CRM for Roche DC CRM.
Users Creation, Password reset, Configuration for defects raised
Used Data Loader & Import Wizard to load various data in the Application like Account
and Contacts and Update those data and many more.
Used HPSM tool for Run Support for tracking the Incidents and Service request
Interacted with end Users for supporting.
Involved in enroll process and Active Directory groups creation.
Technologies:Saleforce.com, Force.com, Apex, Data Loader, Workflow & Approvals, Reports,
Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox and Production data
loading, Eclipse IDE Plug-in, Workbench.