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Alliance
Alliances provide organizations with access to assets they dont have or
dont want to own directly.
Physical (products, people, capital)
Identity (brand, reputation, association,)
Intellectual (knowledge, processes,)
The Concept of a
Company Value Chain
The value chain contains two types of activities
Primary activities
most of the value is created
physical creation, sale and transfer to the buyer, after sales
services/assistance
Support activities
facilitate performance of the primary activities
support the primary activities and each other
The Concept of a
Company Value Chain
Primary activities
Inbound logistics- receiving, storing and disseminating inputs.
Material handling, warehousing, inventory control, scheduling.
Operations- Activities involve transferring inputs into outputs.
Machining, assembly, packaging, equipment, maintenance, testing,
printing, facility operations.
Outbound logistics- collecting, storing, physically distributing the
product to buyers, finished goods warehousing, material handling,
delivery vehicle operations, order processing, scheduling
Marketing- advertising, promotion, sales force, channel selection,
pricing, channel relation
Service- installation, repair, training, parts supply, product
adjustments. It enhances or maintain the value of product.
The Concept of a
Company Value Chain
Support activities
Procurement process employed, technology used, procedure for
dealing vendors, qualification rules, information system.
Technological development- know how, procedures, technology
embodied in processing equipments, telecommunication, order
entry system, servicing procedures.
HRM - recruiting, hiring, training, development, compensation
General administration/Firm infrastructure- general management,
planning, finance, accounting, legal, government affairs, and quality
management.
Infrastructure supports the entire value chain.
Secondary Associations
CBBE: BRAND
KNOWEDLGE
BRANDING
BENEFITS
Memorability
Meaningfulness
Appeal
Transferability
Adaptability
Protectability
Brand Awareness
Depth
Recall
Recognition
Breadth
Purchase
Consumption
Awareness
Meaningfulness
Transferability
Greater loyalty
Less vulnerability to competitive
marketing actions and crises
Larger margins
More elastic response to price
decreases
Possible Outcomes
Relevance
Consistency
Favorable
Desirable
Deliverable
Unique
Point-of-parity
Point-of-difference
Company
Ingredients
Alliances
Other
Brands
Extensions
Events
Causes
Employees
Things
Brand
People
Endorsers
3rd Party
Endorsements
Places
Country of Origin
Channels
Meaning-type associations
Product or service performance
Product or service imagery
Suggestions
Thats All!!