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it.toolbox.com/.../insidecrm/questionnaires-for-measuring-crm-customer-satisfact
ion-...
Feb 4, 2014 - Questionnaires and surveys are two of the most valuable tools for
judging customer satisfaction. However, to get the most out of them, both ...
Optimizing your customer relationship survey | @bobehayes
businessoverbroadway.com/optimizing-your-customer-relationship-survey
Aug 15, 2011 - Companies use customer relationship surveys to understand and imp
rove the ... of many businesses' customer experience management (CEM) programs.
... When selecting your customer loyalty questions, consider your ...
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