College Post-Inspection Quality Improvement Plan

Epping Forest College
Quality Improvement Plan

Incorporating Post Inspection
Action Plan
2016 -17
Enhancing Lives,
Transforming Futures
By 2020 we will be recognised locally,
regionally and nationally as a college of
excellence. We will consistently deliver
excellence in learning and life enhancing
opportunities for all.
The College Post Inspection- Quality Improvement plan is a live document that reflects the College Action plan
in order to address issues identified in the College Self-Assessment Review and Ofsted Inspection report. This
document will incorporate actions related to any other live issues.
QIP/PIAP 2016-17
Page 2 of 59
Last updated on:23rd January 2017
QIP/PIAP 2016-17
Contents
About this document.................................................................................................................................................................... 3
AFI 1: Teaching, Learning and Assessment (A) improve teaching and learning.........................................................................4
AFI 1: Teaching, Learning and Assessment (B) improve English and Maths Provision..............................................................10
AFI 1: Teaching, Learning and Assessment (C) improve learners progress.............................................................................12
AFI 2 : Improve Safeguarding..................................................................................................................................................... 14
AFI 3: Effective Leadership and Management (A) improve effectiveness of Data and Quality Management BIG 1...............17
AFI 3: Effective Leadership and Management (B) achieve consistent, high quality IT systems...............................................20
AFI 3: Effective Leadership and Management (C) improve retention, recruitment and quality of staff BIG 2........................22
AFI 3: Effective Leadership and Management (D) improve effectiveness of student recruitment and engagement - BIG 3...25
AFI 3: Effective Leadership and Management (E) create an attractive and sustainable EFC curriculum offer.........................28
AFI 3: Effective Leadership and Management (F) identify and develop effective external partnerships and relationships - BIG
4................................................................................................................................................................................................. 30
AFI 3: Effective Leadership and Management (G) improve the quality of provision and outcomes for our learners which will
be reflected in the judgements of OFSTED and FE Commissioners............................................................................................ 34
AFI 3: Effective Leadership and Management (H) improve learners behaviour and well being..............................................36
AFI 4: Strengthen Governance.................................................................................................................................................. 38
Glossary..................................................................................................................................................................................... 42
Staff Names abbreviation........................................................................................................................................................... 43
Appendix 1- College Data impacting on Outcomes for Learners................................................................................................ 44
College KPIs................................................................................................................................................................................ 45
Appendix 2 CPD provision to support transformation Autumn Term and January 2017...........................................................45
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QIP/PIAP 2016-17
About this document

The Epping Forest College Post Inspection Quality Improvement Plan is a live document that will be constantly modified and
reviewed. There are 3 fixed review dates set to enable the College Leadership Team provide appropriate progress report to
the Board of Governors, Staff, Ofsted and other relevant stakeholders. These are 23 January 2017, 7 April 2017, 9 June 2017.
The document is outlined to ensure every action improves and addresses the areas for improvement that were identified in
the College SAR and subsequently the Ofsted Report Nov 2016. The document also takes into account the here and now and
incorporates actions to address issues that may be identified throughout the year. Each key area for improvement is clearly
defined, linked to the College Strategic plans, Key performance indicators, and our PRIDE values. The document uses a traffic
light system of progress review that is strengthen by a progress indicator via arrows. In order to ensure consistency of
approach each accountable owner of each Area for Improvement will have the responsibility of updating this document. The
PI-QIP is linked to more detailed project plans entitled BIG projects. The accountable owner of each AFI will liaise with BIG
project owners to ensure consistency of approach. The interpretation of the traffic light and arrows are as outlined below:
Traffic light (RAG)- is an indicator of progress against the timeline of the project.
R
A
G
Red: Activity has not started or is at its very early stages of progress against its timeline.
Amber: Activity has started and has progressed significantly against the expected timeline of the activity
Green: Activity has finished on time and as expected against the timeline of the activity.
Progress indicator Arrows- this is an indicator for progress against outputs of the task and activity.
Up: Task /Activity is progressing well and is on target to achieve its intended outputs
Static: Task/Activity is halted or there are some minor problems that are solvable but are preventing the activity to achieve its
desired outputs
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QIP/PIAP 2016-17
Down: Tasks are regressing and outputs of the project are not progressing as expected , there are significant problems that
prevent the activity to progress.
AFI 1: Teaching, Learning and Assessment (A) improve teaching and learning
Overall responsibility: Deputy Principal Learning and Standards
Purpose: To improve the quality of teaching learning and assessment through developing the craft of teaching across the college.
Declining overall College Success rates linked to a decline in quality of TLA.
Outcome: to improve overall student outcomes from 73.3% (2015/16) to 87% (2016/17)
Links with College KPIs: Ret, Ach, Att. Links with PRIDE: P, R,I, D, E
Punctuality
(1 & 2)
AFI.1.
A
1.A.1
Activity
Output
Introduced monthly lead IV

forums to ensure quality of
delivery and compliance is
effective.
100% compliance to internal

verification standards.
1.A.2
Support from BTEC for

teacher delivering external
testing, Individualised
support in place for
teachers delivering external
level 2 tests
Improve achievement of L2
to reach national bench
mark.
Page 5 of 59
Links with strategic objectives: A1, A2, A7,

A11, B1, C1, D2
Review Parameters
Who?
1. Review held
RP1completed. Files
have been audited.
Audit of BTEC reports
RP1 In process
2. First standardization
completed RP1
1. BTEC support
arranged RP1
In contact with SV.
With?
By
Dir.
Qualit
y
6.2.17
Dir.
Qualit
y
13.1.17
RAG
QIP/PIAP 2016-17
AFI.1.
A
1.A.3
Activity
Output
Improve the accurate

assessment of TLA through
revised TLA policy including
graded lesson observation,
learning walks, additional
learner coach resource.
Improve overall quality of

teaching, Learning and
Assessment across the
College for by improving
the grade profile from 66%
to 86% good or better.
1.A.4
Extend the sharing of good

practice through timely CPD
(Targeted CPD plan with
specific focus on improving
TLA (See CPD plan). , Peer
Support through the
Establishment of a new
monthly TLA working group,

College by improving the
grade profile from 66% to
86% good or better.
1A.5
Increase Learner coach

resource targeted allocation
to improve poor TLA e.g.
English, Maths, High Needs

College by improving the
grade profile from 66% to
Page 6 of 59
Review Parameters
1. Revise TLA policy P1

2. Conduct learning walk
series one P1.
Completed
3. Agree learner coach
resource RP1.
Completed
4. Learner Walk Policy
implemented.
Completed
5. Revised Observation
Policy for approval.
6. Graded Observations
to be commenced
1. Sharing good
practice added to
TLA strategy RP1
2. TLA working group
RP1 Completed
3. CPD Plan for
Academic Year.
Completed. To be
costed and
scheduled
1. Improve response
time RP1
2. Target interventions
from learning
coaches RP1,
Intervention plan
Who?
With?
By
Dep
LS
Dir L
30.1.17
Dir.
Qualit
y
BIG 5
03.2.17
Dir
Qualit
y
TLCoa
BIG 1
13.1.17
RAG
QIP/PIAP 2016-17
AFI.1.
A
Activity
Output
86% good or better.
1.A.6
1.A.7
All teachers and learners

agree challenging and
aspirational targets which
support them through
revised tutorial processes
to achieve their milestone
and target grades and
progression aspirations.
Targeted CPD on
embedding of E&D British
Values through Guide to
Embedding essential
themes and targeted
themed learner walks.
At least 75% of learners are

on track to achieve their ITG
as reported in progression
audits.
E&D / British Values to be

well embedded into
appropriate lessons in all
departments as monitored
through lesson observations
and learning walks.
January learning walk to
indicated that E&B / British
values are well embedded in
50% of the lessons seen.
Page 7 of 59
Review Parameters
based on Eng and

maths observations
in December 2016
3. Learning walks in
High Needs
conducted RP1.
External consultant
2 day work in
December with High
Needs team.
1. 60% on track by
review 1 RP1
2. SMART target CPD
taken place RP1
Completed Jan 3
1. Prevent & British

values action plan
produced RP1
2. Identified CEG &
employability
resources and team
to deliver
3. Tutorial Scheme of
Work to be revised
to include additional
E&D/British Values
Who?
With?
By
Dir
Learn.
B
Tutor
coord
.
13.1.17
Dep
L&S
Dir
Qualit
y
BIG 1
30.1.17
RAG
QIP/PIAP 2016-17
AFI.1.
A
Activity
Output
Review Parameters
Who?
With?
By
1. Workshop
programme
established RP1
2. VLE use or plan by
staff/students in
place RP1
Dir
learn.
B
HILT
BIG1
30.1.17
1. CPD on using group

profiles taken place
RP1
completed
2. Differentiation in
operation of 75% of
first audit learning
plans RP1
Learning Plans due
30.1.17
Dir
Learn.
B
TL Coa
Dir
Learn
D
7.2.17
RAG
by 6th February
4. Audit of Learning
Plans
1.A 8
Ensure teachers develop

learners independent
learning and study skills to
support and inspire.
Introduce study skills

development workshops
focused on English and
Maths skills.
25% increase on VLE access
by learners outside of
classes
Improve the outcomes for

learners to achieve their
individual target grades.
1.A.9
Ensure teaches use the

initial assessment and
other information in their
group profiles in order to
effectively differentiate
their lessons and realise
individuals potential.
CPD / Workshops Using

your group profile to plan
effective learning to be
held in all curriculum areas
CPD Day January 3rd 2017
Learning walks shows
effective differentiation in
65% of observed lessons.

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QIP/PIAP 2016-17
AFI.1.
A
Activity
Output
Review Parameters
Who?
With?
By
Dir.Lea
rn.D
LMs,
Learni
ng
DiRs
30.1.17
HEI
LMs
BIG 1
20.02.1
7
RAG
1.A.1
0
Improve assessment and

feedback to learners
through individual feedback
which will improve the
standard of work including
correction of SPAG.
Audits of learners marked

work from all curriculum
areas shows at least 50%
full use of marking codes,
correction of SPAG and clear
feedback to enable learners
to improve.
1.A.1
1
Improve feedback to
apprentices through
reviews and targets
including development of
English, Maths and IT
100% of reviews are timely.

Introduction of ITG and ATG
targets for apprentices and
milestone assessments
reported.
Themed feedback learning
walk for apprentices
planned,
Page 9 of 59
1. Best practice CPD

event 3.1.17 RP1
2. First audit of
feedback of marked
work conducted RP1
Completed PLW,
3. Share common
findings across
teams
4. Learning walks
analysis of marked
work evidence
w/c 30.1.17 focus on
marked work
1. Audit of reviews
outstanding and
development plan
for completion in
place RP1. 20% of
reviews audited.
2. Targets to be
monitored during
Reviews. RP1
3. Eng/Maths/IT targets
added to profile RP1
QIP/PIAP 2016-17
AFI.1.
A
Activity
Output

1.A.1
2
1.A.1
3
Realign the team of

assessors for apprentices
incorporating standardised
methods of assessment and
focus on improving
planning,
Extend confidence in using

ILT to enliven learning
across all departments.
(See AFI4)
Page 10 of 59
New structure in place

Training in new standardized
methods scheduled for all
assessors
Improve quality assurance
of apprenticeship with 100%
compliance on process
Audit of IT downtime
impacting on T&L
Plan use of ILT learning
market to share best
practice and ideas for March
2017
Review Parameters
4. Learning walks
conducted RP1
5. Individual Action
plans now in place
for most
Apprentices.
6. Audit of Reviews to
check SMART
Targets.
7. Restructure to
establish
standardized
procedures.
1. Re-structure agreed
RP1. Completed
2. Training assessors
schedule agreed
RP1. Completed
1. Learning coach HUB

location and content
established by
review and audit
RP1. Interviews 1st
Feb
2. Audit of down time
Who?
With?
By
HEI
LMs
BIG 1
30.1.17
HILT
Learni
ng
coach
es
10.2.17
RAG
QIP/PIAP 2016-17
AFI.1.
A
1.A.1
4
Activity
Provide teaching staff

development through CPD
programme (see Appendix
2)
Output

College for example by
improving the grade profile
from 66% to 86% good or
better.
Increased knowledge among
teaching staff; increased
skills; greater individual and
team confidence; refocusing
and developing teaching
practice; improved 1-1
pastoral support
Review Parameters
Who?
With?
By
DIR
Qualit
y
LMs
12.1.17
RAG
conducted with
intervention plan in
place to rectify RP1
1. Tutorial programme
revised RP1
2. CPD programme
completed. RP1.

College for example by
improving the grade profile
from 66% to 86% good or
better.
Notes
Page 11 of 59
QIP/PIAP 2016-17
AFI 1: Teaching, Learning and Assessment (B) improve English and Maths Provision

Purpose: To improve the teaching, learning and assessment of English and Math though discrete provision and in vocational classes
Outcome: improve student qualification outcomes in English and Maths
Links with College KPIs: Rec, Ret, Links with PRIDE: P, R, Links with strategic objectives: A1, A2, A3, A4, A5, A6, A9, A10,
Ach
I, D, E
A11, B1, C1, C3, C4, D2
1, 2, 3, 4, 5, 6, 7
AFI.1
1.B.1
Activity
Output
Review 1 parameters
Who?
With?
By
English and Maths strategy to

be revised post OFSTED and
re-launched to eliminate poor
quality teaching and develop
skills especially in vocational,
high needs and apprentices.
Improve teaching and

learning in English and Math
to improve students
outcomes in these subjects.
1. Strategy
revised RP1
2. Plan for VOC,
high needs and
apprentices in
place RP1
Meeting and tracking
of FS in place with FS
tutor.
ERIC tracking and
resources in place for
apprentices
Dir
Learn
.D
LMs
Dir
Qualit
y
3.2.17
RAG
Individual high needs

eng- maths are on
lanyard personalized
2.5.
Days
with HMI
Page 12 of 59
QIP/PIAP 2016-17
AFI.1
1.B.2
Activity
Review the enrolment of each

study programme learner to
ensure they are placed on the
appropriate English and/or
Maths courses.
Output
Improve outcomes for

learners in English and
Maths
Review 1 parameters
1.
2.
3.
4.
1.B.3
Review the enrolment of

learners on Level 2 functional
Page 13 of 59

8.12.17 to
improve skills
Review
undertaken of
Eng/Maths PreChristmas
observations
Done RP1
Report on
targeted
observations
New MIS
report,
movements by
1.2.17(smallnumbers)
Pro Achieve
information
and identified
enrolments
received by FS
tutors 23.1.17
to check
programme,
identify
retention and
clear targets
1. Review and
remedial action
Who?
With?
By
Dir
Learn
.B &
D
HENM
1.2.17
Dir
Learn
HENM
12.1.1
7
RAG
QIP/PIAP 2016-17
AFI.1
1.B.4
1.B.5
1.B.6
Activity
Output
skills and take urgent

remedial action to place on
Foundation GCSE if
appropriate
Recruiting 2 full time learner
coaches for English and Maths
Maths
To establish targets by
department for increasing
achievement of English and
Maths qualifications.
Increase overall A*-C English

and Maths GCSE results
from 14.9% (2015/16) to
30% (2106/17)
Enhance the use of English

and Maths skills by learners in
their vocational courses
particularly for apprentices.
Differentiated targets set

and achieved for different
cohorts of learners.
To improve Teaching ,
Learning and Assessment
and improve outcomes for
learners.
Page 14 of 59
To improve Teaching ,
Learning and Assessment
and improve outcomes for
Maths
Review 1 parameters
Who?
undertaken
RP1
With?
By
RAG
.D
1. Recruitment of
first learner
coach
completed for
Maths/Eng RP1
2. Contracted new
coach
appointed
Jaspal Dhaliwal
1. Differentiated
targets in place
for cohorts of
learners RP1
completed
Dir
Learn
D
HENM
19.2.1
7
Dir
Learn
D
HENM
12.1.1
7
1. Plan in place
for systematic
use of
Eng/Maths for
apprentices
RP1
2. Eric resources
and tracking
sheet in
HEN
M
HEI
learnin
g
coach
es
13.2.1
7
QIP/PIAP 2016-17
AFI.1
Activity
Output
Review 1 parameters
Who?
With?
By
Dir
Learn
.D
HEI
learnin
g
coach
es
02.2.1
7
RAG
operation
1.B.7
Unannounced learning walks

to check embedding and
delivery of Maths/ English
1. First learning
walks
undertaken and
report
completed
2. Prompts added
to classroom
3. Fast feedback
cards added
RP1
4. Learning Plans
audits to be
completed
Notes:
Page 15 of 59
QIP/PIAP 2016-17
AFI 1: Teaching, Learning and Assessment (C) improve learners progress

Purpose: To ensure all learners identify their own learning targets, improve and sustain their progress towards those targets through
their study at College
Outcome: All learners meet their projected progression targets within College
Links with College KPIs: Rec, Ret, Ach
Links with PRIDE: P, R, I, D, Links with strategic objectives:A1, A2, A3, A4, A5, A6, A9, A10,
1, 2, 3, 4, 5, 6, 7
E
A11, B1, B2, C3, C4, D1, D2, D3
AFI.1.
C
1.C.1
Activity
Output
Implement the new

attendance and
punctuality policy
including recruiting
additional attendance
monitors targeted in
departments with poor
attendance.
Actual attendance to
increase from 75% in
inspection week to over
85%.
1.C.2
Effectively set, monitor

and achieve target
grades in a timely
manner for all learners to
100% compliance of
setting ITG and ATG, and
tracking through
progression audits.
Page 16 of 59
Review 1 parameters
1. Poor attending
departments
identified RP1
Completed.Dash
board
2. ADMs appointed
for low attending
departments
RP1
Completed. All in
place
3. Attendance by
week 2 rise to
79% term 2 RP1
Tube strike wk 2
Week 3 80%
1. Audit of ITG and
ATG to show rise
in
RP1compliance
Completed 96%,
Who?
With?
By
Dir
Learn.
B
LMs
14.2.14
Dir
Qualit
y
LMs
Dir
Learn. B
14.2.17
RAG
QIP/PIAP 2016-17
AFI.1.
C
Activity
Output
achieve their full

potential
Improve overall L3 value

added from 7 (2015/16)
to 5 (2016/17)
Review 1 parameters
2.
3.
4.
1.C 3
Strengthened centralised
monitoring system to
track and monitor target
setting and learner
progress.
Planned fortnightly audit
of learner targets to
ensure teachers are
rigorously monitoring
and updating targets
based on learner
progress. Addition of 7
cross college review
points.

learners and
transparency of learner
progress in year at all
levels of the
organisation including
Governors.
1.
2.
3.
4.
Page 17 of 59
ITG, 97% ATG

23.1.17
Value added
action plan
revisited RP1
Progress to VA
added to PAM
criteria
8th FEB VA report
to be run
Dates issued for
review points
RP1
Completed. 7
Review points
Students issued
with
communication
on expectations
RP1
Completed. All
staff CPD
Progress reviews
change in
terminology
Learner progress
clear trajectory
report to QMC
RP1
Who?
With?
By
Dir
Qualit
y
LMs
Dir
Learn. B
14.2 17
RAG
QIP/PIAP 2016-17
AFI.1.
C
Activity
Output
Review 1 parameters
Who?
With?
By
RAG
5. Progress against
target grade up
to Dec to be run.
Then Feb 8th to
show progress
6. Maths robust
Nov resit
reporting to
actual
Notes
Page 18 of 59
QIP/PIAP 2016-17
AFI 2 : Improve Safeguarding

Purpose: ensure all safeguarding arrangements for all groups of
learners are effective.
Outcome: All learners are safe and statutory requirements are exceeded.
Links with College KPIs :
Recruitment,Retention, Achievement
1,2,3,4,5,6,7
Links with PRIDE:

P,R,D,E
AFI-2.Activity
Output
2-1.
100% extensive and

high quality risk
assessments in place
Implement a review of the

safeguarding procedures particularly
for 14-16, Vulnerable adult learners
and apprentices, and put in place
rigorous risk assessments for all
learners in this group.
Links with strategic objectives:

D1,2,3
Review 1 parameters
1. Risk assessments in
place RP1 Completed
2. Safeguarding Policy
complete revised and
reviewed RP1 to
Who
With?
By
Dep
L&S
Dir L
12.2.17
RAG
Governors for
approval
3. 14-16 Policy to be
produced
2-2.
Introduce independent scrutiny to all

safeguarding procedure across the
college to provide an objective view of
safeguarding.
Page 19 of 59
Independent review by
Essex County Council
Safeguarding team
carried out.
1. Independent audit of
risk assessments to
have taken place RP1
College to carry out

Essex County Schools
Audit
2. Schools, Essex
safeguarding audit
scheduled RP1
Dep
L&S
12.1.17
Completed for High

Needs
QIP/PIAP 2016-17
AFI-2.Activity
Output
Review 1 parameters
Who
With?
By
Dir.Lear
nC
LMs
30.1.17
Dir
Learn.
C
LMs
12.1.17
RAG
Commenced,
complete by 2nd Feb
2-3.
Behavioral management training for

staff, anger management workshops
for identified learners
Training booked and

takes place
All staff enforce student
compliance to the
college contract.
Duty Manager rota for
the street and
communal areas
implemented.
1. Behaviour
management
Completed CPD
conducted and
evaluated
2. 3.1.17 RP1
3. Rota for duty manager
in place and
commenced RP1
completed
4. Evaluation of
training complete
5. Incident response in
place and
operational
6. Anger
management/mento
ring researching
suppliers
2-4.
Strengthen the tutorial programme to

reinforce the colleges contract
expectations around behavior.
Re-launch of student
contract in planned
tutorial session for all
learners.
Increase the percentage
of learners who feel safe
in the college as
reported in student
surveys. From 90% to
Page 20 of 59
1. Cross college behavior

and contract
reinforcement session
scheduled RP1
2. Tutorial programme
revised by 6th Feb
Dir
Quality
QIP/PIAP 2016-17
AFI-2.Activity
Output
Review 1 parameters
Who
With?
By
Dir Fin.
HES,
Dir
Learn C
13.1.17
HEI
Dir
Quality
HLSS
Learni
ng
coach
es
30.1.17
RAG
95%
increase the capacity of the security
team to deal more promptly with any
poor behavior.
Tender for external

security operations
completed
Priority student break
time staffing.in place.
2-5.
2-6.
Increase the percentage

of learners who feel safe
in the college as
reported in student
surveys. From 90% to
95%
1. Teacher and schedule

for new security
arrangements RP1
2. Additional security
measures at peak
times in place RP1
3. New Rota in place
4. New Supervisor
appointed and
operational
5. Survey data on
feeling safe
(Learning Lounge
Survey)
Increase the number of learners and apprentices

New SET team
who are
member
able to
1. Additional SET team
demonstrate sufficient understanding offor
British
Values and
the dangers ofinterviews arranged
apprentices
in place
Values.
and operational.
RP1
Through tutorials
instigate survey of
students understanding
of British Values and
Extremism.
Implement
recommendations from
London lead for prevent.
Increase number of
Page 21 of 59
2. Survey to be
undertaken on current
level of BV
understanding RP1
3. Shared resources
with Sub
Contractors.
Completed
4. High profile action
plan has been
developed with
London lead for
QIP/PIAP 2016-17
AFI-2.Activity
Output
learners who are able to
demonstrate
understanding of British
values and the dangers
of extremism from 30%
to 60%
2-7.
Ensure college adopts formalized risk

assessment action plan for Prevent
and complete actions within
Risk assessment for

Prevent is part of
Safeguarding Forum
minutes on monthly
meetings
Review 1 parameters
Who
With?
By
Dep L
&S
Qualit
y Dir
19.2.17
RAG
prevent RP1
Completed.
5. Risk assessment on
action plan to be
completed
1. Action plan with

London lead for
Prevent is in place
2.
Notes:
Page 22 of 59
QIP/PIAP 2016-17
AFI 3: Effective Leadership and Management (A) improve effectiveness of Data and
Quality Management BIG 1
Overall responsibility: Principal

Purpose: Ensure College data and quality management systems and processes are robust, effective and fit for purpose
Outcome: College data and quality management systems are able to deliver core information to all staff in an accurate, timely, relevant and accessible
manner
Links with College KPIs : Retention, Achievement 1,5,6
Links with PRIDE: P,D,E
Links with strategic objectives: A1, A4, A6, A7, A8, B2
AFI.3.
A
Activity
Output
3.A.1
Business Improvement Group

Action Plan to be followed
3.A.2
To re-align management roles

to reflect importance of TLA
and ensure effective
management of provision
types.
All targets, outputs and

outcomes for this BIG project
team are met
New structure fit for purpose
and in place
3.A.3
A full and comprehensive

suite of timely reports are
available that link to Ofsted
Page 23 of 59
To increase student
achievements for 16-19 study
programmes (From 72.5% to
87%) Adult provision (75.5%
to 87%), Apprentices (From
65% 2015-16 to 75% 201617) timely 51% to 62%
Suite of accurate reports that
are aligned to operational
and OFSTED requirements
Review 1 parameters
Who?
1. BIG is on target RP1
Dir L
1. New structure in place

RP1
Completed
PRIN
1. Suite of reports
available RP1
HMIS
With?
Dep
L&S
By
RAG
10.2.1
7
6.12.1
6
12.1.1
7
QIP/PIAP 2016-17
AFI.3.
A
3.A.4
3.A.5
Activity
requirements (see appendix

1)
To realign management roles
to improve the performance
of particular group of
learners e.g. LAC,
Disadvantaged, High Needs,
Ethnicity.,
Benchmark the college
externally against other
providers.
Output
Who?
With?
By
RAG
To increase student
achievement for LAC, High
Needs, Disadvantaged and
Ethncity.
1. Management roles
realigned including LAC
2. high needs realigned
RP1 completed
PRIN
SMT
13.12.
16
To ensure performance is
better than National
Benchmarks.
1. External independent
benchmark provider in
place RP1. Completed
2. QDP roll out plan with
Managers and BIG
Group to be scheduled
3. 16-18, 19+ Pro Achieve
RAG rating created
(Notice to improve
courses identified and
intervention plan
produced)
1. Dashboard in place RP1
Completed first version
Refinements to do
(WEX,At risk).Sense
checking to do.
1. Curriculum team
establish KPIs RP1
2. Process and protocols
for implementation
Dir
Quali
ty
HISS
07.2.1
7
Dir
Learn
.B
HMIS
14.2.1
7
PRIN
HMIS
13.2.1
7
3.A.6
To create a dashboard of key

performance indicators
An e-dashboard of key
performance metrics
automatically updated and
instantly available to all staff
3.A.7
To produce a set of KPIs for all

staff (and eventually for all
students)
Every member of staff has at

least 3 KPIs for their job role
Page 24 of 59
Review 1 parameters
QIP/PIAP 2016-17
AFI.3.
A
Activity
Output
Review 1 parameters
Who?
With?
By
RAG
1. Introduce PR &D new

system RP1 Completed
2. Revise policy to reflect
new PR &D RP1
PRIN
HHR
30.1.1
7
1. QA Policy produced RP1.

To be produced.
2. Survey completion BIG
Group 1 RP1
3. Quality Calendar to be
revised
4. Selection of Policies
reviewed.
1. Plan of delivery in place
to impact enrolment
RP1
Dir
QUAL
ITY
LMs
30.1.1
7
15.1.1
7
1. Matrix Team formulated

and accreditation
scheduled RP1
HLSS
produced RP1
3.A.8
To design, introduce and

deliver a performance
management framework
(PMF)
3.A.9
To establish robust and

effective Quality Assurance
(QA) systems and processes
3.A.1
0
CPD programme of world

class customer service for
staff; dedicated development
teams developing customer
service standards across the
organisation
To seek MATRIX Accreditation
3.A.1
1
Page 25 of 59
A cross-college PMF will exist

to ensure consistency of
performance management
across the college, and to
include performance
measures at 4 levels: the
business unit, the team, the
individual, and the unit/team
manager
A clear, cross College Quality
Assurance policy, strategy
and set of routines,
procedures, processes and
systems that ensure quality is
at the heart of all staff
activity
All staff deliver high quality
customer service, in
accordance with Customer
Charter and Policy
College is MATRIX accredited

by March 2017
HHR
HLSS
Dir
Learn
.B
BIG 1
1.4.17
QIP/PIAP 2016-17
AFI.3.
A
Activity
Output
3.A.1
2
CPD support to the BIG

project team through
Creating Successful Change
CPD programme
Formative and summative

evaluation shows all BIG 1
members satisfied with the
support provided
Review 1 parameters
1. Satisfaction rating 85%

from Term 1 CPD
programme RP1
Who?
With?
By
HLSS
HHR
BIG 1
13.2.1
7
RAG
Notes:
Page 26 of 59
QIP/PIAP 2016-17
AFI 3: Effective Leadership and Management (B) achieve consistent, high quality
IT systems

Purpose:
Improve the quality of service and provision with use of appropriate technology and ILT resources. This is assessed as
unsatisfactory
Outcome: A fit for purpose IT infrastructure to allow the seamless delivery and support of technology to enhance learning and services at
the College. It is intended to improve this to Satisfactory level
Links with College KPIs : Rec, Ret, Ach ,
Links with PRIDE: P,D,E
Links with strategic objectives: A1, A2, A4, A5, A6, A7,
1,2,5
B1, B2
AFI3.B
3.B.
1
3.B.
2
3.B.3
Activity
Output
Undertake initial consultancy

with a range of stakeholders
to understand what the
barriers or perceived barriers
are to using IT in teaching
and learning.
Provide insight and challenge
gained from working across a
range of education
establishments on what can
be achieved within realistic
and sustainable timeframes.
Deliver a joint IT strategy that
includes both IT and
elearning this will provide
80% response rate

from customers
and stakeholders
Project plan
produced with clear
recommendations,
way forward,
costing and
timescale
Joined up elearning
and IT strategy
designed with a
Page 27 of 59
Review 1 Parameters
Who
With
By
1.Review report /Consultancy

commenced RP1
PRI
N
DIR
L
LMs
HILT
1.2.
17
1.Single approach strategy in place
DEP
L&S
HILT
DIR
L
30.
1.1
7
DEP.
L&S
HILT
DIR
L
14.
2.1
7
RP1
1. Strategy in place RP1

2. Implementation plan produced
RP1
RAG
QIP/PIAP 2016-17
AFI3.B
3.B.4
3.B.
5
Activity
Output
clear targets and outcomes of

what should be achieved for
both the IT team, but
critically, within the
curriculum. This will provide
the baseline to form an
overall programme of
projects. It is this programme
that will deliver the IT
Infrastructure and Support
Services as well as the
Teaching and Learning led
projects such as mobile
learning, eLearning, etc.
Complete JISC diagnostic
tools as part of Area Based
Review
detailed
implementation
plan
Include Learner Voice in

influencing decision making
through monthly Learner Rep
Forum
Diagnostic reports
produced with
recommendations
outlined
Monthly Rep Forum
minutes
Report to Governor
Student liaison
You said We did to
show actions +
student app
Review 1 Parameters
Who
With
By
RAG
eLE
ARN
1. Jisc tools completed RP1
HElea
rn
1. Plan of integration of learner Voice

into Quality Policy and college
structures is complete RP1
2. Structure of learner rep onto college
committees in place
3. Steering group now regular
fortnight meeting
DIR
Qua
lity
13.
1.1
7
DIR
L
B
30.
1.1
7
Notes:
Page 28 of 59
QIP/PIAP 2016-17
Page 29 of 59
QIP/PIAP 2016-17
AFI 3: Effective Leadership and Management (C) improve retention, recruitment

and quality of staff BIG 2

Purpose:To maintain a full level of sustained high quality staffing
Outcome: To improve learner outcomes
Links with College KPIs : Rec, Ret, Ach, 1, 2
Links with PRIDE:
P,R,I,D,E
AFI.3.
C
Activity
3.C.1
Business Improvement
Group Action Plan to be
followed
3.C.2
3.C.3
Output

outcomes for this BIG
project team are met
Planned reduction of agency staffing
levels
to build
sustainable
Reduce
Agency
costs
by
workforce.
Improve performance
management by
consistently implementing
policies and procedures.
Page 30 of 59
60% as per recovery

plan.Agencies to be used for
long term absences and
teaching as a priority.
Swift interventions and

timely implementation of
capability, probation and
appraisals.
Links with strategic objectives: A1, A2, A4,

A6, A7, A8
Review 1 Parameters
Who
?
With
?
Dir
L
1.Produce report on projected
reduction in agency expenditure
RP1
Scoping exercise completed
1. Link Capability to new
Observation Policy
2. New PDR process in
operation
3. Non completion report in
operation. Managers to
challenge non completion.
By
RAG
13.2.
17
Dir
Fin
HHR
13.2.
17
HH
R
Dir.
Fin
13.2.
17
QIP/PIAP 2016-17
AFI.3.
C
Activity
Output
3.C.4
Reduce staff turnover by

improving reward and
recognition package for
staff.
To reduce turnover from

27% to 15% by 2018.
Appropriately staffed
departments with qualified
and experienced staff.
1. Recommendations for reward and

recognition approved by Exec
Team RP1
2. Benchmarking external
Recruit staff for trade

areas through building
positive relationships with
trade employers and
advertise to the trade
including better use of
social media.
Create clear progression
pathways within structure
to encourage staff to stay
due to longer term career
prospects.
Improve reward and
recognition package for
staff to encourage
Appropriately staffed
departments with qualified
and experienced staff.
1. Integrate Marketing /Coms

Strategy with HR use of
social media RP1
3.C.5
3.C.6
3.C.7
Review 1 Parameters
Who
?
With
?
By
RAG
Dir
Fin
HHR
BIG
2
9.2.1
7
HH
R
LMs
30.1.
17
organisations on recognition
and benefits packages with
BIG 2
3. Cost neutral benefits package
supplier scoped
4. Staff focus groups being
arranged for consultation (w.b
6 Feb)
5. Reviewing remuneration
package to be more
competitive
70% of FT staff have a

clear career/personal
progression pathway to
follow.
1. Scoping under each

Directorate career pathways
to be completed
HH
R
BIG2
13.2.
17
Award winning college to

work for - staff well being.
Introduction of staff loyalty
1. Reward and recognition package

launched RP1
HH
R
BIG2
13.2.
17
2. Clarification on staff discount for
R
Page 31 of 59
QIP/PIAP 2016-17
AFI.3.
C
3.C.8
3.C.9
Activity
Output
recruitment and retention

of staff
scheme
courses
3. Investigating Long Service Award
Build a staff retention

strategy to reduce or
minimize high staff
turnover experienced in
some curriculum areas
Develop a proactive, high
profile and successful staff
recruitment policy,
strategy and action plan
Staff turnover rates

reduced by 10%
1. Staff retention strategy

produced RP1
2. Produce profile of turnover of
staff by new Directorates
HH
R
High quality staff recruited

either currently
technically accomplished,
or clearly able and willing
to learn
90% of staff achieve their
quarterly targets and meet
the requirements of their
individual and team KPIs
Every member of staff has
access to the Staff
Wellbeing Strategy, which
will offer a menu of weekly
options and activities to
promote and sustain
wellbeing
1. Investigate best practice

models for successful staff
recruitment across sector. RP1
2. Produce a strategy and action
plan for staff recruitment
1. KPIs issued at Team level RP1
2. PR &D commenced in all
teams RP1
HH
R
Dep
LS
1. Staff Wellbeing strategy

developed RP1
2. Staff Gym membership
incentive launched January
2016
3. Staff massage at work
4. Continuation of free Flu Jab
5. Policy and action plan to be
developed
HH
R
3.C.1
0
Manage the performance

of staff effectively
3.C.1
1
Create, deliver and sustain

a Staff Wellbeing policy,
strategy and action plan
3.C.1
2
Most staff take part in a

range of CPD programmes
designed to improve
Page 32 of 59
Staff surveys indicate high

(80%+) satisfaction with
CPD programmes, and
Review 1 Parameters
Audit CPD attendance rate and

satisfaction in term 1 RP1
Who
?
HLS
S
With
?
By
RAG
13.2.
17
BIG2
13.1.
17
LMs
Dir L
BIG
2
BIG
2
13.2.
17
13.2.
17
LMs
DIR
QUA
4.3.1
7
QIP/PIAP 2016-17
AFI.3.
C
3.C.1
3
Activity
Output
capability, confidence and

effectiveness among
teaching and support staff
evidence through PMF that

learning from the CPD is
being converted into
successful practice
support provided

Creating Successful
Change CPD programme
Review 1 Parameters
Who
?
With
?
By
RAG
LITY
85% satisfaction rating with Term

One CPD support for BIG project RP1
DIR
QU
ALI
TY
LMs
HHR
13.2.
17
Notes
Page 33 of 59
QIP/PIAP 2016-17
AFI 3: Effective Leadership and Management (D) improve effectiveness of student

recruitment and engagement - BIG 3
Overall responsibility: Deputy Principal
Purpose:
To ensure the College maximises its ability to attract and retain the right mix of students, so that the College effectively matches
student expectations, and then delivers them
Outcome:
Student retention, achievement and satisfaction
Links with College KPIs : Rec,
Ret, Ach
1,2,5,6,7
Links with PRIDE: P,R,I,D,E
AFI.3.
D
Activity
Output
3.D.
1
followed
Devise and implement a
strategy to halt decline in
student recruitment, and
instead increase relevant
and appropriate student
intake
Develop and implement a
strategy to increase EFCs
presence and profile in its
catchment area, and
(where appropriate) extend

outcomes for this BIG
project team are met
Student recruitment
increases by 15%
Student retention
improves by 15%
3.D.
2
3.D.
3
Page 34 of 59
Independent research
demonstrates higher
awareness of EFC in
chosen catchment area
(NOTE: needs
Links with strategic objectives: A1, A2, A3, A4, A5, A6,
A9, A11, B1, B2, B4, C3, C4, D1, D2, D3
Review 1 Parameters
Who?
1. Jan starts to number 80 FTE RP1

January starts 22 FTE
1. Marketing Coms Strategy

commissioned RP1
With
?
By
RAG
13.2.1
7
HLSS
BIG 3
AND
MC+
CO
13.2.1
7
HLSS
BIG 3
AND
MC+
CO
13.1.1
7
QIP/PIAP 2016-17
its catchment area
3.D.
4
Devise then deliver both a

cross college and
curriculum led strategy for
learner engagement
3.D.
5
Devise and implement a

strategy to increase
community involvement
within the College
3.D.
6
Delivery of staff CPD

programme particularly
being outstanding,
engaging learners and
making assessment stick
Page 35 of 59
benchmark now for

comparison)
Termly learner
satisfaction survey
indicates 95%
satisfaction on several
engagement
indicators
Increased community
involvement
(compared with current
benchmarking) 20%
more community
groups activity
involved in College
activities; 20% more
adult learners
accessing College
provision
Student satisfaction
with engagement high
(95%)
100% of all
observations report the
session as engaging
with evidence
Evidence through
observation that CPD
programme learning is
in evidence through
1. Learner engagement strategy to be

produced RP1
HLSS
BIG 3
13.2.1
7
Dir A
BIG
3
13.1.1
7
DIR
QUAL
ITY
DIR
L
13.2.1
7
1. Increase community bookings of

college by 10% RP1. Report to
be completed
2. Increase adult learners by 10%
in Adult community courses
RP1. Adult Learners report on
Dashboard completed
3. Online booking to be activated
1. 80% of observations found to be

engaging in first round of Jan
learning walks RP1
2. Evaluations of dont walk by

CPD day show evidence of
use of practice in delivery
RP1. Completed
QIP/PIAP 2016-17
3.D.
7
3.D.
8
3.D.
9
Build and maintain links

with feeder schools, to
maximize appropriate
student recruitment from
this source
Devise and deliver an
effective induction
programme for all new staff
Ensure all teaching staff

design and deliver
classroom and workshop
sessions that engage the
learners, taking account of
their differing needs, levels
of attainment and learning
strategies
classroom and
workshop practice (eg
every observation can
identify some element
of teaching practice
referring back to the
CPD inputs)
Every feeder school
produces students for
EFC; student numbers
from feeder schools
increases by 10%
All new staff receive
induction, either
through a formal
induction programme,
or 1-1 induction by a
nominated individual
100% of classroom
observations report the
session as engaging,
with evidence; termly
student survey rate
engaging element at
95% or above
1. Year calendar in place for top

feeder schools RP1
2. Successful Careers Event held in
Jan RP1
HLSS
BIG
3
4.3.17
1. 95% of staff complete induction by

30.1.17 RP1
2. Online Induction has been
HHR
BIG
3
13.2.1
7
DepL
S
LMs
13.2.1
7
developed by a Student.
3. Develop Mentor schedule for
new starters
1. CPD for all teaching staff
arranged RP1
2. All teaching staff have had
CPD training offered and over
90% attendance is recorded
RP1
Notes
Page 36 of 59
QIP/PIAP 2016-17
Page 37 of 59
QIP/PIAP 2016-17
AFI 3: Effective Leadership and Management (E) create an attractive and sustainable
EFC curriculum offer

Purpose:
To ensure the College curriculum offer meets the current and future needs of its students and local and regional employers, and is
promoted, presented and delivered in a way that appeals to learners, and maximises their performance and satisfaction
Outcome:
Sustainable and growing student recruitment, retention and achievement
Links with College KPIs : Rec, Ret, Ach
Links with PRIDE: P,R, I,D,E
Links with strategic objectives: A1, A2, A3, A4, A5,
1, 2, 3, 4, 5, 6, 7
A6, A9, A11, B1, B2, B4, C3, C4
AFI.3
.E
Activity
3.E.1
Revised Curriculum Offer

including more time for
Tutorial, GCSE Maths, new
qualifications introduced
with broader vocational
content.
Output
1. Structure of new curriculum study

programme and offer produced RP1
Completed
3.E.2
Establish a strategy for
Adult provision that
supports the growth and
achievement of adult
learners.
3.E.3
Review offer and redesign

based on identifying skills
Page 38 of 59
Review 1 Parameters
Adult achievement
improvement from
76.5% (2015/16) to
National Average
for similar colleges
(83%) in 2016/17.
1. Adult Strategy to be completed

2. RAG rated (Adult) Pro Achieve
report
1. ASB reallocated RP1. Completed.
Budget identified.
Who?
With?
By
Dir
Learn
B
Dir L
HEN
M
Dir
Learn
A
LMs
& Dir
Qual
12.
2.1
7
Dir
Learn
DIR F
& HEI
20.
2.1
13.
2.1
7
RAG
QIP/PIAP 2016-17
AFI.3
.E
Activity
Output
gaps, growth areas, areas

of decline, LEP priorities,
LMI data etc.
3.E.4
Review curriculum offer for

RoI to ensure current
viability of all courses
.
Review 1 Parameters
Who?
2. Report to Planning and Delivery

meeting on Adult offer and market
potential
50% of all provision

tested for its
RoI/cost
effectiveness
rating.
1. 10% of provision tested for ROI RP1
With?
Dir F
By
RAG
Dir L
High level learning area

Contribution analysis has been
completed by learning areas which
informs 17-18 courses and
resourcing
Mar
30
17
2.2.
17
2. Local market testing for all
courses to be completed by
marketing
3.E.5
Rationalise apprentices
offer
Reduce from 8
strands to 5.
1.Full report and timeline for apprenticeship

consolidation and growth 2017-18
produced RP1
HEI
HCP
Ceased recruitment for: Hair, Childcare,

Motor Vehicle, IT, Plumbing, Electro
Technical (Only recruiting for
Accounting and Business). Complete.
Notes
Page 39 of 59
QIP/PIAP 2016-17
AFI 3: Effective Leadership and Management (F) identify and develop effective
external partnerships and relationships - BIG 4

Purpose
To ensure the College identifies, assesses, develops and successfully sustains effective external partnerships and relationships
Outcome:
Successful and sustained external partnerships which contribute effectively to the life and wellbeing of the College and its learners
Links with College KPIs: Rec, Ret, Ach, Links with PRIDE: P, R, Links with strategic objectives: A3, A4, A6, A9, A10, A11,
1, 2, 3, 4, 7
I, D, E
C1, C2, E1, E2, E3
AFI.3.
F
3.F.1
Activity
Output
followed

outcomes for this BIG project
team are met
3.F.2
Develop a strategy for

partnerships and
external relationships
encompassing LEP local
and national skills
priorities.
All formal partnership will
have clear outcomes
before continuing with
the partnership
To ensure partnerships are fit for

purpose and provide good
progression for learners and
contribute to the financial
viability of the college
1. Introduce 2 tier
employer forum RP1
2. Develop employer
engagement strategy
Signed and agreed partnership

agreements
1. Flowcharts of
partnership working
produced RP1
3.F.3
Page 40 of 59
Review 1 Parameters
Who
With?
HLSS
By
RAG
13.2.1
7
Dep
LS
HEI
BIG 4
DIR F
12.2.1
7
Dep
LS
BIG 4
13.2.1
7
RP1
QIP/PIAP 2016-17
AFI.3.
F
3.F.4
Activity
Output
coordinate approach to
schools liaison to
Increase recruitment
from local schools and
increase of the colleges
profile and reputation in
the local area.
15% increase in recruitment

from local schools and beyond.
Review 1 Parameters
Who
1. Develop programme of
Open Evenings and
taster sessions for
Spring /Summer term
1. Enterprise report to
Sustainability and
diversification of income.
Each Curriculum Manager will
produce an informative
Enterprise Report for SMT which
assesses the extent to which
their area has been
entrepreneurial and to what
effect.
3.F.6
Engage with local
employers in order to
shape colleges provision
to meet employers and
learners needs.
Page 41 of 59
HLSS
By
RAG
13.2.1
7
RP1
3.F.5
Introduce an
entrepreneurial culture
to all aspects of provision
With?
Sustainability and diversification

of college income, from XX to
XX providing job opportunities
for learners, and skills required
for employers.
SLT on areas of
potential growth RP1
DepL
S
HEI
BIG 4
13.2.1
7
HEI
LMs
30.1.1
7
2. Discussed
developing 1
commercial
enterprise in each
Directorate.
Hairdressing piloting
a new e-platform
which develops
innovation and
enterprise skills.
3. Sub contractors
briefed.
1. MC and Co to conduct
stakeholder and needs
analysis
communication to
2,000 employers RP1
QIP/PIAP 2016-17
AFI.3.
F
Activity
Output
3.F.7
Extend work placements

that are relevant and
support the development
of learner skills in their
programme of study.
3.F.8
Develop a strategy and

action plan to extend full
cost and
adult/community
provision to meet the
needs of the local
community and
employer / LEP priorities.
Mapping College
provision against LEP
priorities.
work placements in place for all

relevant study programme
learners. All teachers evaluate
the skills development of
learners, progression and
outcomes through the course
review process.
Sustainability and diversification
of income and support learners
in their progression. To increase
the ratio of full cost courses to
20%, and improve income to
400k
To establish a comprehensive
and responsive college offer
based on relevant and current
information. At least 5 new
courses established.
Every live partnership can be
justified by a positive RoI rating
3.F.9
3.F.10
Ensure every external

partnership is assessed
for its actual or potential
Return on Investment
(RoI)
Page 42 of 59
Review 1 Parameters
Who
With?
By
RAG
1. Incorporate work
placements to
tutorial process RP1
2. Robust plan in place
3. Sufficiency ,
recording ,mapping
to be done
Dir B
& HEI
Tutori
al
Coor
d
LMs
BIG 4
4.3.17
1. Full cost action plan

produced RP1. Adult
Community mapping
courses completed.
DepL
S
HEI &
Dir
Learn
A
LMs
Dir L
20.2.1
7
1. Comprehensive City
and Guilds review of
existing curriculum
has been planned.
DEP
LS
HEI
BIG 4
30.1.1
7
1. One partnership is
assessed for likely
ROI RP1 (Iridium)
Dir F
HEI
13.2.1
7
QIP/PIAP 2016-17
AFI.3.
F
3.F.11
3.F.12
3.F.13
Activity
Output
Create a strategy that

ensures the College is
aware of, and maximises
the opportunity for,
potential successful
partnerships
Benchmark the Colleges
current and potential
approach to partnership
working with other
similar college providers,
locally, regionally and
nationally
Creating Successful
Change CPD programme
Notes:
.3 new partnerships created,

with a positive RoI
Page 43 of 59
Review 1 Parameters
Who
With?
By
RAG
1. Partnership strategy
produced RP1
2. Meeting with
McManus Hill
undertaken.
DepL
S
HEI
30.2.1
7
Set of benchmarking metrics

provided for comparison
purposes
1. Benchmark
partnership working
with three-year
vision. Dudley model
and competitive
colleges RP1
DEP
LS
HEI
30.1.1
7

support provided
1. Evaluation of Day 1
shows 85%
satisfaction RP1
HLSS
13.1.1
7
QIP/PIAP 2016-17
AFI 3: Effective Leadership and Management (G) improve the quality of provision
and outcomes for our learners which will be reflected in the judgements of OFSTED
and FE Commissioners

Purpose:
Secure OFSTED Grade 2 by the next inspection
Outcome: Grade 2 at the next OFSTED inspection
Links with College KPIs: Rec, Ret, Ach
Links with PRIDE: P, R, I, D,
1, 2, 3, 4, 5, 6, 7
E
Links with strategic objectives: A1,A2,A4,A5,A7,A8,A9,

A10,A11,B1,B2,B3,B4,C1,C2,C3,C4,D1,D2,D3,E1,E2,E3
AFI.3.
G
3.G.1
Activity
Output
To demonstrate activities
in this QIP / PIAP to
OFSTED inspectors in a
concise format for RMV
visits.
All RMVs to receive a

progress judgement of
reasonable progress or
significant progress for each
theme.
1. Mock RMV Scheduled

28.2.17 RP1
2. RMV findings RP1
Dep
LS
3.G.2
To demonstrate activities
in this QIP / PIAP to
OFSTED inspectors in a
concise format for overall
inspection.
To comply with the FE
Commissioners
recommendations to
improve the quality of
provision and outcome
No Grade 4s to be received
in the next inspection and
overall effectiveness
judgement of Good.
1. RMV Findings RP1
PRIN
SMT
14.2.1
7
Satisfactory report on
improvements made.
1. Fs Commissoner report
findings RP1
PRIN
SMT
13.2.1
7
3.G.3
Page 44 of 59
Review 1 Parameters
Who?
With?
By
14.2.1
7
RAG
QIP/PIAP 2016-17
AFI.3.
G
Activity
Output
Review 1 Parameters
Who?
With?
By
RAG
for learners and the area

review process.
Notes:
Page 45 of 59
QIP/PIAP 2016-17
AFI 3: Effective Leadership and Management (H) improve learners behaviour and well
being

Purpose: To ensure all students at College behave in an appropriate manner; that inappropriate behaviour is addressed at source; and
the College provides a range or student support services that foster and develop student well being
Outcome: All students behave in a consistently positive manner, and have a sense of wellbeing within the College
Links with College KPIs: Rec, Ret, Ach, 1,
Links with PRIDE: P, R,
Links with strategic objectives: A1, A2, A4, A5, A6, A11, B2, B3,
2, 3, 4
I, D, E
C3, C4, D1, D2, D3
AFI.3.
3.H.1
3.H.2
3.H.3
Activity
Output
Introduce Staff and

Student Pledge in order
to emphasise the college
contract with students
and teachers
Develop a unique set of
courses to help learners
preparation for the world
of work and life outside
the College whilst
staying fit, safe and
healthy
Learners and staff aware and

engaging positively with
behavior expectations of
college
1. Introduce pledge for

staff and students RP1
DIR L
C
Learners preparation for

employment and progression
is maximized during learner
journey
Dep
LS
LMs
4.3.17
Review the use of

technology to enhance
learners opportunity to
study and engage in the
world of learning outside
Learning independently
outside of classroom is
positively directed and
excites and helps learners to
achieve
1. Produce report and

curriculum based
around successful
implementation of 5 E
(Portsmouth Highbury
College) programme
2. 5 Es programme
advertised in 2017-18
brochure
1. Report and review in
ways to innovate
independent learning
(outside classroom)
RP1
Dir
Qual
LMs
HILT
Dir L
13.2.1
7
Page 46 of 59
Review 1 Parameters
Who?
With?
By
12.2.1
7
RAG
QIP/PIAP 2016-17
AFI.3.
Activity
Output
Review 1 Parameters
Who?
With?
By
RAG
classroom
3.H.4
3.H.5
All staff to attend CPD

which focuses on
customer service, seeing
students as our valued
customers. All staff
adopt value-based
behaviours and PRIDE as
key drivers to guide their
everyday interactions
with students. As a
result, all students have
all staff as positive
behaviour role models,
and consequently their
own behaviour likely to
improve
Review the current
timetabling system and
introduce a new 2 block
timetable system
Page 47 of 59
Improved and consistent

behaviour of staff towards all
students, in line with valueled behaviours policy and
requirements.
No substantive student
complaints about staff
behaviour.
Reduction of 10% in staff or
other student complaints
about student behaviour.
1. CPD on customer
service as part of
Matrix accreditation
held. RP1
2. Value based behavior
evaluation is
undertaken of Jan CPD
RP1 Completed
3. PRIDE is added to PRDs
RP1
Completed
HLSS
LMs
13.2.1
7
Produce a learner centred

timetable that maximizes
learning outcomes in college.
1. Evaluation template
produced
RP1 Liaised with
Portsmouth Coll.
Template to be done.
Template from BMet
established
2. Positive timetabling
protocols introduced
with expectations for
staff RP1
3. Introduce intervention
Dir L
B&
D
LMs
4.3.17
QIP/PIAP 2016-17
AFI.3.
3.H.6
3.H.7
Activity
Develop a unique set of

courses to help learners
preparation for the world
of work and life outside
the College whilst
staying fit, safe and
healthy
Review the use of
technology to enhance
learners opportunity to
study and engage in the
world of learning outside
classroom
Output
Provide an engaging course

offer that embeds wider
preparation for work and
good citizen values
Provide an ILT infrastructure

that encourages learning
outside of classroom in ways
that transform and excite
Review 1 Parameters
measures RP1 Gap

report done
1. Introduce Team and
Achieve component
parts of Princes Trust
Award RP1
2. In contact with
Regional Manager
1.Independent report
produced on ways to
integrate ILT in
learning RP1
Who?
With?
By
Dir
Learn
C
LMs
4.3.17
HILT
LMs
13.2.1
7
RAG
Notes
Page 48 of 59
QIP/PIAP 2016-17
AFI 4: Strengthen Governance
Overall responsibility: Clerk to the Board of Governors

Purpose:
To enhance the effectiveness and efficiency of the College Governance including addressing specific issues highlighted in
the 2016 College SAR and Ofsted report.
Outcome: Governance that becomes recognised as role model in the sector and which positively supports and enables the
achievement of the colleges 2020 Vision, its Strategic Aims and Objectives whilst living its Values.
Links with College KPIs: All
Links with PRIDE: P, R, I, Links with strategic objectives: All
D, E
AFI4
4.1
Activity
Output
Review Parameters
Who
With
By
Conduct governors skills

audit and actively search
to bridge the gap through
targeted governor
recruitment.
Full set of governors

with needed
skill/experience mix.
Clerk
Chair
Apr
2017
4.2
Conduct governors training

needs analysis and
address requirements.
Fully trained board of

Governors
1. Skills/experience audit
completed by RP1 (Jan)
2. Skills/experience need
analysis completed by RP1
(Jan)
3. Skills/experience gap
analysis completed by RP1
(Jan)
4. Recruitment plan produced.
RP2
5. Recruitment completed by
RP2 (April)
1. Training Needs Analysis
undertaken by RP1 (Jan)
2. Training needs identified by
RP1 (Jan)
3. Training plan produced by
RP2 (April)
Clerk
Board
Jun
2017
Page 49 of 59
RAG
QIP/PIAP 2016-17
AFI4
Activity
Output
4.3
Conduct governors selfassessment review and

address issues arising.
Completed set of
improvements based
on 2016/17 selfassessment
4.4
Conduct full review of

existing governance
model, identify and
implement new, fit for
purpose model
incorporating
meeting/committee
structures and governor
involvement activities.
(Note: in immediate
future particular focus
of Board governance
will on driving up the
quality of the learner
experience and
Fully implemented
governance model
that:
1. Maximises
effectiveness and
efficiency of the
governance
process.
2. Maximises value
provided by
governors both
corporately and
individually.
3. Facilitates full
governor
Page 50 of 59
Review Parameters
4. Training plan implemented

by RP3 (June)
1. Written self-assessment
questionnaire produced by
RP1 (Jan)
2. Self-assessment
questionnaire completed by
RP1 (Jan)
3. Output from completed
questionnaires analysed and
improvements identified by
RP1 (Jan)
4. Improvement actions
completed by RP2 (April)
1. Research on possible models
2. Review of research
3. Detailed proposals produced
by RP2 (April)
4. Proposals agreed by board
by RP2 (April)
5. New model implemented by
RP2 (April)
Who
With
By
RAG
Clerk
Board
Apr
2017
Chair
Clerk,
Principa
l, Board
April
2017
QIP/PIAP 2016-17
AFI4
4.5
Activity
outcomes whilst
maintaining financial
viability and
sustainability).
Review structure and style
of board and committee
reports, identify and
implement revised
structure/style
Output
Who
With
By
RAG
1. Proposed style/structure
guide and template
produced and agreed by RP2
(April)
2. Revised style/structure guide
and template implemented
by RP2 (April)
1. Proposed style/structure
guide and template
produced and agreed by RP2
(April)
2. Revised style/structure guide
and template implemented
by RP2 (April)
1. Expertise to enable creation
of the dashboard appointed
by RP1 (Jan)
2. Specification for the
dashboard, agreed
templates, graphs and set of
data set defined by RP1 (Jan)
3. Basic dashboard created by
RP1 (Jan)
4. PAM meeting arranged,
dashboard used effectively
Clerk
Chair,
Principa
l, Board
April
2017
Clerk
Chair,
Board
April
2017
Princip
al
Chair,
Board
Deputy
Principa
l
June
2017
engagement and
commitment.
Board/committee
report style/structure
guide and template.
4.6
Review structure and style

of board and committee
minutes/records, identify
and implement revised
structure/style
Minutes/records
style/structure guide
and template.
4.7
Produce dashboard of
accurate performance
measures based on
colleges strategic
objectives that enables
Board to regularly monitor,
review and challenge
ongoing performance,
(including in particular
the Learner experience
including TLA,
Fully functional and

populated dashboard
of accurate indicator
and outcome
performance
measures based upon
and related to each
and all the 2020
Vision Strategic
Objectives.
Page 51 of 59
Review Parameters
QIP/PIAP 2016-17
AFI4
Activity
Output
attendance and
behaviour management
and safeguarding) and
better identify key issues
and predicted strategic
objectives achievement.
Review Parameters
5.
6.
4.8
4.9
Investigate, review options

and implement a system
for eGovernance,
incorporating performance
measures, reports,
minutes, records and
meeting management.
Engage with National

Leaders of Governance to
seek support for
strengthening the
effectiveness of the
governance
Page 52 of 59
Fully functional
eGovernance system
that reduces
dependence on
paper, and which
improves governance
process activities
such as meeting
management. (Note:
Will be aligned as
needed with output
from 4.4 4.7)
Support provided.
1.
2.
3.
by college management and

feedback provided for
enhancement by RP2 (April)
Dashboard effectively by
Board of Governors and
feedback provided for
enhancement by RP2 (April)
Advanced dashboard
produced and regularly used
effectively by RP3 (June)
Options investigated by RP2
(April)
Options reviewed and
optimum system agreed by
RP2 (April)
System implemented by RP3
(June)
1. Engagement of nominated
support in AFI 4.4 activity
completed by RP1 (Jan)
2. Specific support for principal
agreed and commissioned in
relation to Area Reviews by
RP1 (Jan)
Who
With
By
RAG
Clerk
Principa
l, Chair,
Board
June
2017
Clerk
Chair
April
2017
A
QIP/PIAP 2016-17
AFI4
4.1
0
4.1
1
4.1
2
Activity
Set and agree Principals

personal performance
objectives and targets and
monitor and appraise her
performance against
these.
Set and agree Clerks
personal performance
objectives and targets and
monitor and appraise her
performance against
these.
Review governors
induction and run a series
of governance refresher
induction session
Output
1. Set of agreed
annual objectives
and targets.
2. Records of regular
performance
reviews.
1. Set of agreed
annual objectives
and targets.
2. Records of regular
performance
reviews.
to ensure better
understanding of
board responsibilities
and the link between
improved governance
arrangements and
improved college
performance in
relation to student
outcomes
Review Parameters
Who
With
By
Chair
Principa
l
Jan
2017
1. Regular, recorded reviews

commenced by RP1 (Jan)
2. Set of objectives with targets
agreed by RP1 (Jan)
Chair
Clerk
Jan
2017
1.Review report of Governor

induction produced
2. At least One refresher
induction session held
Clerk
SF, MW
14.2.
17
3. Further support agreed by

RP2 (April)
1. Regular, recorded reviews
commenced by RP1 (Jan)
2. Set of objectives with targets
agreed by RP1 (Jan)
RAG
Notes:
Page 53 of 59
QIP/PIAP 2016-17
Glossary
Ach
AFI
BoG
Achievement
Areas for Improvement
Board of Governors
PIAP
PLs
PRI
DE
Post Inspection Action Plan

Programme Leaders
CLT
College Leadership Team
Personal Health and Social Education
CPD
Continuous Professional
Development
Equality and Diversity
Director of Learning
Full Time
Good Practice Guide
PHS
E
QoE
Rec
Ret
SAR
WA
N
PRD
Recruitment
Retention
Self Assessment Report
Wide Area Network
E&D
Dir n
FT
GPG
H&S
HLSS
IAG
ICT
ILT
KPIs
LAN
LSS
LV
MIS
OA
Health and Safety

Head of Learner Support
Services
Information Advice and
Guidance
Information Communication
Technology
Information Learning Technology
Key Performance Indicators
Local Area Network
Learner Support Services
Learner Voice
Management Information
System
Outcome Agreement
Page 54 of 59
Putting Students First ,Rewarding Relationships,

Inspiring people, Delivering excellent service,
Exceeding expectations
Qualifications on Entry
Performance Review and Development
QIP/PIAP 2016-17
OTL
P
PAM
PDBW
Observation of Teaching and

Learning
Progress
Performance Appraisal
Monitoring
Personal Development,
Behaviour and Welfare
Staff Names abbreviation

Abbreviation
What it stands for
CEO
DP
Exec
Dir A, B,C,D
Dir Fin
QM
TutC
HLSS
HILT
HHR
TLCoa
LL
Chief Executive Officer

Deputy Principal Learning & Standards
Executive Team
Directors of Learning
Director Finance
Quality Manager
Tutorial Coordinator
Head of Learner Support Services*
Head of ILT
Head of HR
Teaching & Learning Coaches
Learning Lead
HMIS
HEI
BIG1,2,3,4
Chair
Clerk
He-learn
Head of MIS
Head of Enterprise and Innovation *
Business Improvement Groups
Chair of Board of Governors
Clerk to the Board of Governors
Head of E learning
Page 55 of 59
Name Jan 2017

Saboohi
Steve Greenwood
CEO, DP, Dir Finance (Saboohi, Steve, May)
Rowan, Phil, Shaun, Leslyn
Tim Yeandle
Vereen Ryan
Vac (Sadie/Shaista)
Robert
Jac Romo
Kathryn, Lisa,
Kim, Terry,Nick, Ahsanul, Leigh, Lee, Toni,
Robin
Ginny
Yvonne Malpass
Mark Webster
Genevieve
Vicky Liogier
QIP/PIAP 2016-17
Page 56 of 59
QIP/PIAP 2016-17
Appendix 1- College Data impacting on Outcomes for Learners

Attendance
Punctuality
OTL/Learner Walks
Safeguarding
Progression
At risk report
Disciplinary records
Staff sickness record
Progress report
Employer satisfaction with scope and content of our
training offerings
increase involvement of employer in design, delivery
and assessment of provision by (%)
Overall annual learner numbers
Overall response to local/national skills needs
increased by %
Satisfaction (%) with (non physical) environment
provided
Learners and staff perception of extent (%) to which
their individuality is respected, valued and celebrated
Learners and staff perception of extent (%) to which
the college physical environment meets their needs
Annual operating surplus ()
Annual non grant funded income ()
Annual income generated from operations ()
Page 57 of 59
Overall learner achievement rate (%)

Overall lessons (%) observed graded outstanding
Overall learners (%) progressing into employment, within FE to HE
Overall learner voice feedback shows (%) are influencing
learner experience at the College
Overall Learner Voice feedback shows (%) are being supported as
independent learners
Overall learner satisfaction level (%)
Staff achieving a overall performance rating of x in their annual
performance review (where x is highest rating in current/proposed
performance categories)
Overall staff satisfaction (%)
Overall employer satisfaction (%)
Overall local community satisfaction (%)
Ofsted inspection overall rating
Overall Learner Voice
Achieve high rating in digital capability survey through Jisc
Achieve improved rating on green colleges matrix
Overall annual revenue () attributable to new, innovative products
& services
QIP/PIAP 2016-17
College KPIs
1- Outcome for learners
3- Engagement and participation
5- Impact on diversity and inclusion
2- Distance travelled by learners

4- Learners destination
6- Impact on local and regional economy and
skills
7- Stakeholder satisfaction
Appendix 2 CPD provision to support transformation Autumn Term and January 2017
Title
Aimed at
No of
Delivery
days
date(s)
1. Being Outstanding
2. Creating Excellence in Customer Service
3. Creating Successful Change (BIG project teams
development and support)
All teachers
Support staff
All involved in BIG
projects
4. Engaging Learners
5. Group Facilitation (H&B, Aviation)
6. Making the Learning Stick
7. Management Masterclass
8. Pastoral Skills Workshops
9. SLT development day
10.Coaching
11.CPD day: keynote talk, Behaviour Management
12.CPD day: 3 x target setting
13.CPD day: 3 x differentiation
14.CPD day: 3 x safeguarding/risk assessment
15.CPD day: support staff workshop E&D, Behaviour
Management, Customer Service
16.CPD day: GEMS drop in workshops on the street
17.CPD day: curriculum team & CIF: how are we
doing?
All teachers
Specific teams
All teachers
All managers
All tutors
SLT
On demand
All staff
Teaching staff
Teaching staff
Teaching staff
Support staff
3
1
2
2
1
1
?
1
1
1
1
1
4/11; 30/11; 15/12

12/12; 27/1
1,2,5,6/12;
9,10,19,20/1;
6,7,20,21/2
25/11; 7/12; 16/12
Various in hours
8/12; 30/1;
21 & 22/11
23/1;
17/10
Various in hours
3/1
3/1
3/1
3/1
3/1
All staff
Teaching staff
1
1
3/1
3/1
Page 58 of 59
3
2
12
QIP/PIAP 2016-17
18.CPD day: support staff: discussion of phase 2 of
restructure
19.CPD day: plenary on behaviour management
20. World Class Customer Service
Page 59 of 59
Support staff
3/1
All staff
Curriculum staff
1
2
3/1
31/10; 28/11

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Epping Forest College

Quality Improvement Plan

Last updated on:23rd January 2017

Last updated on:23rd January 2017

About this document

Last updated on:23rd January 2017

Introduced monthly lead IV

100% compliance to internal

Support from BTEC for

Links with strategic objectives: A1, A2, A7,

Last updated on:23rd January 2017

Improve the accurate

Improve overall quality of

Extend the sharing of good

Improve overall quality of

Increase Learner coach

Improve overall quality of

1. Revise TLA policy P1

Last updated on:23rd January 2017

86% good or better.

All teachers and learners

At least 75% of learners are

E&D / British Values to be

based on Eng and

1. Prevent & British

Last updated on:23rd January 2017

1. CPD on using group

Ensure teachers develop

Introduce study skills

Improve the outcomes for

Ensure teaches use the

CPD / Workshops Using

Improve the outcomes for

Last updated on:23rd January 2017

individual target grades.

Improve assessment and

Audits of learners marked

100% of reviews are timely.

1. Best practice CPD

Last updated on:23rd January 2017

Improve the outcomes for

Realign the team of

Extend confidence in using

New structure in place

1. Learning coach HUB

Last updated on:23rd January 2017

Provide teaching staff

Improve overall quality of

Improve overall quality of

Last updated on:23rd January 2017

Overall responsibility: Deputy Principal Learning and Standards

English and Maths strategy to

Improve teaching and

Individual high needs

Last updated on:23rd January 2017

Review the enrolment of each

Improve outcomes for

Review the enrolment of

Improve outcomes for

Last updated on:23rd January 2017

skills and take urgent

Increase overall A*-C English

Enhance the use of English

Differentiated targets set