Beruflich Dokumente
Kultur Dokumente
Outline
Func6ons
of
Management
P-O-D-C
Management
is
social
technology
aimed
at
eec.vely
and
eciently
achieving
the
business
objec.ves
Management
is
tasked
with
ensuring
the
business
sustainability
Management
is
about
ecient
use
of
resources
Management
ensures
that
work
is
done
according
to
the
guidelines,
rules
and
regula.ons
Planning
A
basic
management
func.on
Iden.fying
relevant
business
goals
Course
of
ac.on
to
achieving
the
goals
SMART
goals
Forecas.ng
the
market
and
customer
needs
as
well
as
other
elements
in
the
Entrepreneurship
Eco
System
Decision
Making
Developing
Business
Plans
S.M.A.R.T Goals
Specic
Measurable
APainable
Realis.c
Timely
Specic Goals
Who
is
involved
What
needs
to
be
accomplished
Where
will
it
take
place
When
will
it
happen
How
will
it
be
achieved
Examples
Get
into
shape-
General
Join
a
gym
and
work
out
3
.mes
a
week
for
a
minimum
of
1
hour
at
a
.me-
Specic
Measurable
Goals
What
is
the
metric
for
measuring
the
goal
How
to
know
when
the
goal
is
achieved?
Examples
Increase
Sales-
not
measurable
Increase
Sales
by
10%
compared
to
last
year-
measurable
ADainable
Goals
Build
skills,
capabili.es
and
a[tudes
that
make
the
goals
aPainable
Goals
have
to
be
able
to
mo.vate
people
to
work
towards
them
Realis6c
Goals
Acknowledges
environmental
and
physical
limita.ons
Timely
Goals
Have
clear
.me
frame
Planning
Strategic
Planning
Long
Term
(more
than
3
years)
Bigger
Picture
Existen.al,
philosophical
Tac.cal
Planning
Short
Term
(less
than
3
years)
Survival
of
the
business
Strategic
Planning
Vision:
What
the
organisa.on
(or
business)
wants
to
be
or
how
it
wants
the
world
to
be
Mission:
The
purpose
of
the
existence
of
the
organisa.on
(or
business)
Core
Values:
The
culture
and
beliefs
that
governs
how
business
is
conducted
Strategy:
Roadmap
of
achieving
the
Vision
and
Mission
A
tourism
company
Vision:
No
1
tour
company
in
East
Malaysia
Mission:
Providing
aordable
unforgePable
tours
A
rule
of
thumb
A
Mission
Statement
can
be
craaed
by
combining
the
main
Value
Proposi.on
with
its
major
measure
of
success
A
Vision
Statement
can
be
craaed
by
imagining
the
organisa.on
and/or
the
world
when
the
Mission
is
accomplished
Organising
Developing
the
Organisa.onal
Chart
Orchestra.ng
resources
(physical,
human,
nancial)
in
order
to
achieve
the
business
goals
Individual
Job
Descrip.on
Departments,
authori.es,
ac.vi.es
and
roles
Rela.onships
between
dierent
units
and
departments
Direc6ng
Controlling
Developing
performance
standards
and
key
performance
indicators
Measures
results
against
planned
targets
Verifying
execu.on
standards
against
norms,
laws
and
regula.ons
Taking
correc.ve
ac.ons
Management
Planning
ICT
Financial
HR
Facili.es
Produc.on
Organising
Direc6ng
Controlling
HR
Management
Human
Resources
(HR)
planning
Recruitment,
selec.on,
induc.on
and
placement
Compensa.ons
and
Benets
Training
and
Development
Performance
Management