Our professional refurbishment teams determine

the current condition of your system irrespective

of whether it comes from MHE-Demag or other
manufacturers. Thereafter, they prepare valuefor-money proposals which can be reliably
implemented with minimal disruption to ongoing production activities.
In drawing up these proposals, they also take
into account the operating environment and will,
where appropriate, recommend possible ancillary
measures.

For the next ten years you will have peace of mind
with regard to spare parts for the refurbished
components. MHE-Demag carries sufficient
critical spare parts in all our service centres.
On top of that we are providing the standard
warranty conditions for the components.
Extended warranty terms are also available
upon request.

All refurbishment programmes include

performance warranty and
a 10-year guarantee on parts availability.

Our Service Mission

Factory
Johor
Tel: (60-7) 755 8833
Fax: (60-7) 755 8822
Branch Offices
Melaka
Tel : (60-6) 3174 900
Fax: (60-6) 3174 500

Branch Office & Factory

Surabaya
Tel: (62-31) 843 9000
Fax: (62-31) 842 0468
Service Hotline: (62-31) 843 9001
Branch Offices
Medan
Tel: (62-61) 455 1460 / 455 7411
Fax: (62-61) 455 7441
Pekanbaru
Tel: (62-761) 860 890
Fax: (62-761) 860 889
Batam
Tel: (62-778) 430 469
Fax: (62-778) 430 471
Balikpapan
Tel: (62-542) 720 4369
Fax: (62-542) 877 161

Penang
Tel: (60-4) 399 7222
Fax: (60-4) 390 8444
Service Hotline: (60-4) 399 7222

Timika
Tel: (62-901) 330 2063
Fax: (62-901) 330 2063

Johor
Tel: (60-7) 863 1748
Fax: (60-7) 863 1753

Service Depot
Karawang
Tel: (62-267) 643 941

Pahang
Tel: (60-9) 567 6129
Fax: (60-9) 567 6143

Batu Hijau
Tel: (62-372) 635 643

Perak
Tel: (60-5) 546 3761
Fax: (60-5) 547 3357
Sabah
Tel: (60-88) 389 402
Fax: (60-88) 389 253
Sarawak
Tel: (60-82) 233 163 / 234 163 /
255 163
Fax: (60-82) 254 163

PHILIPPINES
Head Office & Factory
MHE-Demag (P) Inc.
Tel: (63-2) 786 7500
Fax: (63-2) 786 7555
Service Hotline: (63-2) 821 5149
Branch Office
Cebu
Tel: (63-32) 346 1657 / 346 1672 /
346 1959
Fax: (63-32) 346 1967

THAILAND
Head Office
MHE-Demag (T) Ltd
Tel: (66-2) 7878 500
Fax: (66-2) 7878 501-2

VIETNAM
Head Office
MHE-Demag Vietnam
Company Limited
Tel: (84-8) 3823 6540
Fax: (84-8) 3823 6776

Factory
Tel: (66-2) 7878 540
Fax: (66-3) 535 0376-7

Factory
Tel: (84-650) 3784 080 / 3784 081
Fax: (84-650) 3784 082

Service Centre
Tel: (66-2) 7878 555
Fax: (66-2) 716 8028-9

Branch Offices
Ha Noi
Tel: (84-4) 3514 6697
Fax: (84-4) 3514 6698

Branch Offices
Chonburi Branch / Borwin
Tel: (66-38) 346 057-9
Fax: (66-38) 346 060

Affiliate
Katrolin Co., Ltd
Tel: (84-8) 3823 6727
Fax: (84-8) 3823 6728

INDONESIA
Head Office
PT MHE-Demag Indonesia
Tel: (62-21) 2753 7200
Fax: (62-21) 2753 7201

To provide proactive quality after-sales service

and technical expertise in material handling
and related products resulting in a high level of
customer satisfaction.

MALAYSIA
Head Office and Factory
MHE-Demag Malaysia Sdn Bhd
MHE-Demag Logistics Malaysia
Sdn Bhd
Tel: (60-3) 5517 0888
Fax: (60-3) 5517 0998/9
Service Hotline: (60-3) 5517 0980/1

Service Centre
Tel: (62-21) 2753 7250
Fax: (62-21) 2753 7251

Website: www.mhe-demag.com
A Joint Venture between Jebsen & Jessen (SEA) Pte Ltd and
Demag Cranes & Components GmbH

Email: sales_mhe@mhe-demag.com

Printed on recycled paper

PERFORMANCE WARRANTY

SINGAPORE
Head Office and Factory
MHE-Demag (S) Pte Ltd
Tel: (65) 6305 3500
Fax: (65) 6862 1933
Service Hotline: (65) 6862 1123

RS LZH-0310 EN/SG

TEAMS OF SPECIALIST

GONDOLA
REFURBISHMENT

Service, Repair and Refurbish

any Brand of Gondola.

The MHE-Demag Network

Breathing
COMPONENTS

New Life into Old Gondolas

REFURBISHMENT PROGRAMME

... from components to industryfocused system solutions

CONVERSION
MHE-Demags refurbishment
capability extends to any brand
of BMU.

MHE-Demag has been in the business of

designing, manufacturing, installing and
servicing building maintenance units (BMU)
since 1980.

Labour intensive
socket & davit
system

Hence, MHE-Demag has a team of qualified

engineers and technicians capable of
Track trolley

Rope reeving device

refurbishing any brand of BMU in

Before

compliance to EN1808 standards.

Our partnership agreement with
Manntech, a market leader of BMU
serves to strengthen and

Traversing motor &

gear box
Rubber bumper

strategically place us in the

refurbishment business.

Slack rope device &

anti-rotation rope

MHE-Demag offers a gondola

refurbishment programme to suit any
capacity requirement and budget.

After
Motorised gondola system
Trackless Unit

Meticulous in-house testing

to meet users exact
requirements.

Counter-weights
Machine
housing for

Before

Chameleon I

Chameleon II

Visual inspection of track system

Eagle

Our Business
We offer an integrated ser vice
and parts support for all brands of
material handling equipment and
systems, including:

Spare Parts Supply

- Genuine and original parts
- Parts for all range of material
handling equipment
On Call Services
- 24 hrs support available upon request
- Professional advice given after every service
attendance
- Reasonably priced

Service Contracts
- Customised packages to suit your need
- Special discounts on parts
- Priority servicing / repair
- Periodic feedback on equipment performance
Training Services
- Safety training related to equipment operation
- Operators training
- Preventive maintenance and trouble shooting
training conducted at our training centre or on site

Track Unit

After

Inspection Services
- Testing and inspection services of equipment
- Annual certification of equipment by
professional engineers
Refurbishment / Upgrading Service
- Free consultation
- Extending life of equipment
- Solutions to suit your budget
- Guaranteed subsequent parts supplied
& services