HPE Smart CID

v2.2.2
CS500 HANA DB and Serviceguard
Enhancements
Oct, 2016
Table of Contents
Smart CID workflow
Whats new in v2.2.2
Auto-login for HPE personnel
Pagination (Profile CIDs)
Creating a new CID
Customer Info and HPE Contact Info
Customer Info Additional Contacts
Serviceguard and Dual Purpose options
Configuring HPE Serviceguard in Smart CID
Primary CID
Secondary CID
Linking primary and secondary CIDs
Smart CID Workflow for CS500 for SAP HANA
1 5
Smart CID Workflow Start
Pre-Sales or Account Manager
(Initiator) initiates CID workflow.
1. Selects CS Solution.
2. Enters HP Sales Order # (not
mandatory).
3. Creates a new CID.
2 Auto-populated based on the
Appliance Details
Select appliance size.
This can be changed as long as
the CID is in active state.
Access
to
Enter Customer Info
3 CID
Customer Details
Customer Contact
Installation Site Details
HP Order Details
4 HANA DB and/or MDC
Enter HP Contact Info
HPE Primary Contact
HPE Pre-Sales
GID Technical Contact
Deployment Contact
Passwords
Smart CID auto generates
passwords.
Open Passwords to view.
6
Rack Layout
chosen solution.
Only for Granular scale out, this
needs to be entered.
6 Enter 3PAR Remote Access
Machine Info
Select Processor Type.
Select Node Size
11
For v2.0 and v3.0, this is auto
populated.
7
Enter HANA DB information
V4.0 supports Multitenant
Databases Containers (MDCs)
Default IP addresses, usernames
and passwords are generated.
8 10
Network
Enter Network Information
Use Partial Save option to save
partial data and update at a later
stage.
9 Smart CID Workflow End
Insight Remote Support
Enter IRS information if
applicable
10
3PAR Remote Access
information if applicable.
Extra 3PAR Information
Enter Extra 3PAR Information if
applicable.
The CID is in Active state and each
section can be updated and edited.
After all the information is entered,
and complete, the CID is ready for
SUBMIT.
Submit
Configuration XML files are
generated.
CID is locked for editing.
Integration Center downloads
configuration files from Output
Files.
Emails are sent to all mail IDs in
Contacts. XML files are generated.
All the CID information is available
in XML from the Output Files.
CS System build begins in Factory.
Important
This is a general Smart CID workflow.
Different regions may have their own
workflow/process.
Sections can be updated in any
sequence depending on availability of
information.
3
Whats new in Smart CID v2.2.2
Auto-login for HPE personnel based on HPE NT login authentication.
Pagination in Profile CIDs page.
Get customer information and HPE contact information from the database.
3 additional contact fields in CS500 and CS900 Customer contact information.
Serviceguard and Dual Purpose options moved to HANA DB section.
Configuring HPE Serviceguard for secondary systems.

4
Auto-login for HPE personnel
Smart CID home page updated for
HPE personnel to log in without
user name and password.
User authentication is through HPE
IAM (Identity Access Manager).
HPE IAM authenticates you based
on your corporate login (NT
username and password) and logs
you in.
Customers and partners continue to
use their Smart CID login
credentials to access Smart CID.

5
Pagination (Profile CIDs)
Profile CIDs page now as
pagination.
You can set the number of CIDs you
want to see in the page (10, 25, 50,
100)
Previous and Next buttons are
available to browse each page.

6
Creating a new CID
When creating a new CID:
Classification (appliance size) has
moved to new section called
Appliance details.
Serviceguard and Dual Purpose
options have moved to HANA DB
See further slides for details on
configuring Serviceguard and Dual
Purpose options.
Allows you to
change from
Regular to Dual
Purpose or back

Allows you to change

from Regular to
Serviceguard or back

Allows you to
change appliance
size at a later
stage or even in
cloned CIDs
7
Customer Info and HPE Contact Info
Option to select contact information
from a drop-down menu.
Selecting a name from the contact
drop-down menu populates all the
information in that section.
Option available for all contact
sections in both Customer Info and
HPE Contact Info Select
contact
You can only view your contacts name to fill
all related
(from previously entered information.
information)
To add a new contact, enter contact
details in the blank fields and click
OK to save contact information to
the database.

8
Customer Info Additional Contacts
Customer Info section has 3
additional contacts.
Selecting a name from the contact
drop-down menu populates all the
information in that section.

9
Serviceguard and Dual Purpose options

Serviceguard and Dual Purpose

options have moved to HANA DB
See further slides for details on
configuring Serviceguard and Dual
Purpose options.
Additionally, classification
(appliance size) has moved to new
section called Appliance details.

10
Configuring HPE Serviceguard in Smart CID
1. Create a regular CID for the primary system (primary CID).
2. Note the CID number (copy+paste)
3. Create a CID for the secondary system.
4. In HANA DB of the secondary CID, select Serviceguard.
5. Enter the CID number of the primary CID in the Related CID Number field.
6. Select the instance name from the primary CID.
7. Enter other details (including virtual IP addresses).
8. Save HANA DB.

See following slides for screen-level walkthrough.

11
Primary CID

Create a regular CID and note the

CID number.
Open HANA DB.
Add an instance.
Select HANA Instance or Dual
Purpose instance.
Enter Instance details like System
ID, Instance Number and Memory,
etc.
Save HANA DB.
This is a pre-requisite for
Serviceguard CIDs.

12
Secondary CID

Create a CID for the secondary

system.
Open HANA DB.
Add an instance.
Select HANA Instance or Dual
Purpose instance.
Select Yes for Serviceguard
(Is this instance secondary
for Serviceguard clustering?)
Enter instance details.
Scroll down to SG-eSAP section.

13
Linking primary and secondary CIDs

Enter the primary CID number in

the Related CID Number field.
Smart CID fetches details from the
primary CID to the secondary CID.
Select the system ID.
Enter Cluster Name, memory
distribution, and other details.
Enter Virtual IP addresses.
Click OK to save HANA DB
information.
The primary and secondary CIDs
are now linked.
Enter details in all other sections
and submit the CID.

14
Demo/Q&A