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SHAILJA SHAH

B/2 Opera Society No.1, Paldi, Nava Vikasgruh Road, Ahmedabad - 380007

Mobile : (0) 9327434342


Home: (079) 26603763
Email: shailja_shah27@yahoo.co.in

OBJECTIVE: Intend to build a career with leading corporate of hi-tech environment


with committed & dedicated people, which will help me to explore myself fully and realize
my potential. Seeking a position to utilize my skills and abilities that offers security and
professional growth.

PROFESSIONAL SKILL SET:

Operating Systems MS Dos, Windows XP, Windows 2000, CentOS, Linux.


GUIs Visual Basic.
Languages C, C++, VC++, Borland C++, Delphi, C#, .NETand Linux.
Passed the Oracle Certified exam of Oracle 9i SQL.
Other: Asterisk Technology.
Version Control: Visual Source Safe, SVN.
Experience in Software Development of Call Center Projects Applications, Working
on VC++ & Dialogic Technology, and Asterisk Open source PBX. Expertise on
Systems Analysis, Design, Development, Quality Assurance, Implementation,
Testing.
Knowledge of Asterisk Open source PBX.
Worked in Asterisk with version 1.2, 1.4 for Outbound Dialer and Inbound Dialer
Applications. Worked on Shell scripting in PHP and installation and integration of
Asterisk Server.
Knowledge of Different Technologies like GSM, CDMA, E1, T1, SS7, ISDN, VOIP,
TCP/IP protocol.
Experience and working expertise in Socket Programming, MFC based applications,
System programming, Multithreading and Win32 APIs.

EDUCATIONAL QUALIFICATIONS:

EXAMINATION BOARD/UNIVERSITY YEAR PERCENTAGE


S.S.C.(10th) GSEB Board 1998 90.43%
H.S.C. (12th) GSEB Board 2000 85% MATHS/SCI

B.E. IN D.D.I.T. 2004 Aggregate –


ELECTRONICS & (DHARAMSINH DESAI 62.5%
COMMUNICATION INSTITUTE OF Final year Result -
TECHNOLOGY) 67%
Representative Projects:

[1] Final semester Industrial Training.


Company Name: RELIANCE INFOCOMM.
Description: I have done my final semester full-time training at Reliance Infocomm.
The Project is on REVOLUTION IN TELECOMMUNICATION. I have gained a vast
knowledge of different technologies, which are used in broadband area of
telecommunication like TDM, DWDM, PDH, SDH, V5 protocol, SS7, Broadband ISDN,
E1 and T1 carrier systems.

[2] Project Name: FAX Application.


Description: Supports ITU-T Group 3 (T.30) fax standard. Can send ASCII text files,
single and multi page TIFF files to specified Fax Number. Receives fax in TIFF format.
This process can be scheduled to be executed on predefined time for bulk sending and
receiving.
Role: Development, Implementation and testing.
Tools: VC++.

[3] Project Name: Interactive Voice Response System (IVRS).


Client : BSNL.
Tools/ Technologies : Microsoft VC++ 6.0.
Team Size : 1 member
Hardware used : Dialogic D/41JCT- Analog card.
Description: Developed variety of IVR systems that play voice prompts, sense DTMF
digits, record voice, authenticate user, and provide information services, Fax on
Demand, call transfer to free agent (ACD), out bound Dialers.
Role: Development, Testing and implementation.

[4] Project Name: Voicemail System.


Client : Siemens.
Tools/Technologies: Microsoft VC++6.0.
Team Size : 2 members
Description: If any incoming call is not answered by any extension then call is
forwarded to the voicemail system. Developed different features like call extension
transfer, Busy/No answer case, Night Mode Enable feature, Getmail, Operator
Transferring.
Role: Development, Testing and Implementation.

[5] Project Name: Own IT Asset Management/Monitoring System.


Tools/Technologies: Visual C++ 6.0.
Team Size: 2 members
Organization: TectonaSoft Solution Pvt. Ltd.
Description: This application is developed to ease the task of network
administrators/maintainers. It is client-server based application. Using this software one
can view hardware and software configuration of PCs at the single node. We can also
view all running processes, communication ports in use, all services, hard-drive partition
details, shared resources, and low level BIOS details of all the nodes in the network. It
also has process monitoring, network traffic statistics, printer data management,
Enabling/Disabling of devices etc. facilities.
Role: Development, Testing and Implementation.

[6] Application: Asterisk PBX Implementation


Organization: Successcraft Solutions Private Limited (Azure)
Team Size: 1 Member
Tools & Technology: Linux, Zaptel (TE401) Cards, C#.
•Configuration And Installation of Linux
•Installation and Configuration of Digium Zaptel Cards
•Creating Different Dial Plans and added Extensions
•Two Asterisk Communication
•Creating SIP and IAX channels and extensions
•Creating Zap channel
•Configuration of different soft phones.
Role: Development, Implementation and Testing.

[7]Application: Predictive Outbound/Inbound Dialer (Asterisk Based)


Organization: Successcraft Solutions Private Limited (Azure)
Team Size: 1 Member
Tools & Technology: Linux, C#, Zaptel (TE401) Cards.
•Configuration And Installation of Linux
•Installation and Configuration of Digium Zaptel Cards
•Creating Different Dial Plans and added Extensions
•Developing socket programming to communicate with asterisk
•Using Asterisk manager commands and API
•Answer Machine detection
•Implementation and testing
Role: Development, Implementation and Testing.

PROFESSIONAL EXPERIENCE

Search King Techno labs Private Limited, Ahmedabad


Senior Software Developer. 19-02-2009 – Present
Managing the remote connect VNC application features like automatic shutdown
remotely, video recording, screen capture, switch to server mode…etc. Working in
system based programming in C++ and VC++(MFC). Making asterisk based Inbound
and Outbound Dialer in Linux. Made an application of Video to flash converter in VC++
in MFC base architecture.

Successcraft Solutions Private Limited (Azure), Ahmedabad


Software Engineer. 22May2008-10-02-2009
Major Responsibilities Include:
•Development of Asterisk based Dialer applications.
•Development of Predictive Outbound and Inbound Dialer on Asterisk Open
source PBX.
•Worked with C# .Net and Asterisk technology (PBX) in Linux.

Tectona Soft Solutions Private Limited, Ahmedabad


3June 2007 – 19May2008
Software Engineer.
Developed System based programming and Win32 Applications in VC++ in OwnIT
Client Product.

Gaytes Information System (I) Pvt. Limited, Ahmedabad

Software Developer. 20June2005- 5June2006


Developed IVRS, Voicemail and Dialer Products on Dialogic card D/41JCT Analog
card on VC++ Windows Platform. Worked in Asterisk Technology. The application
main handles call transfer, outbound calls, voice recording and monitoring.

Major Responsibilities Include:


Development, implementation and testing of different CRM products like IVRS,
Voicemail and Unified Messaging System.
Research & development and feasibility test on new technologies and new cards.
Given support to clients.

Sai Info system (I) Pvt. Limited., Ahmedabad

Junior Programmer. Dec 2004 – 15June2005


Developed Interactive Voice Response System Projects on Dialogic D/41JCT Analog
card on VC++ Windows Platform. This is an intelligent feature rich GUI intranet
application with ACD built using Intel’s Dialogic cards on the server. Application
handled monitoring, voice recording and outbound dialing.

PERSONAL SKILLS:

1) Proven ability to thrive under pressure situations and deadline conditions.


2) Ability to take initiative and work independently or as part of a team.

PERSONAL DETAILS:

Name Shailja shah


DOB 27/10/1982
Sex Female
Marital status Single
Nationality Indian
Permanent Address B.No.2, Opera society No.1, paldi,
Ahmedabad-380007
Contact Number 079-26603763, 9327434342
Languages known English, Gujarati, Hindi