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Int J Adv Manuf Technol

DOI 10.1007/s00170-016-9686-x

ORIGINAL ARTICLE

Methodology to improve machine changeover


performance on food industry based on SMED
J. Lozano 1 & J.C. Saenz-Dez 2 & E. Martnez 1 & E. Jimnez 2 & J. Blanco 1

Received: 11 July 2016 / Accepted: 31 October 2016


# Springer-Verlag London 2016

Abstract This article discusses how to apply Single Minute MTBF and MTTR help evaluate and improve the implemen-
Exchange of Die (SMED) methodology in the food industry, tation of SMED-based methodology. But we can also assess
bearing in mind the peculiarities of this sector, as it is com- how long it takes us to act in the event of contingency, such as
prised within the mass market industry (cleaning and cos- a line failure or repair, and reduce it accordingly.
metics products, textile, etc.). Regarding innovation, this re-
search delves into the application of SMED to the field of Keywords SMED . Machine changeovers . MTBF . MTTR .
machine changeovers (changes in format, products, tools, GE
etc.), while also analysing the possible in order to be
minimised. These losses are focused on irregular machine
changeovers, that is, lack of standard work methodology, 1 Introduction
maintenance defects, lack of spare parts, lack of operator spe-
cialisation, etc. The implemented methodology contains a pro- The Single Minute Exchange of Die (SMED) technique is
posal to measure the results of the SMED technique using the comprised within the lean manufacturing production philoso-
mean time between failures (MTBF) and mean time to repair phy, and its aims are to reduce waste in the production system
such failure (MTTR) along with indicators such as global and to standardise machine changeover times. Machine
efficiency (GE) and overall equipment effectiveness (OEE). changeovers refer to any planned modification made to it,
for example: die or tool change, packaging material change,
product change and reference change in production [1, 2].
* J. Blanco The concept states that any machine changeover should
julio.blanco@unirioja.es always take a specific amount of time, and the tasks should
be standardised for that changeover. Thus, when there is a
J. Lozano
jorge.lozano@alum.unirioja.es planned changeover in the machine, the time that it will take
and the resources that it will require are quantified. This al-
J.C. Saenz-Dez
juan-carlos.saenz-diez@unirioja.es lows for the time to be taken into account and included in the
scheduling for the production lines. This enables inclusion of
E. Martnez
certain improvements to reduce the time required for the ma-
e.camara@eolicas.net
chine changeover, reduce the resources assigned or both.
E. Jimnez The importance of SMED in improving production pro-
emilio.jimenez@unirioja.es
cesses has been exposed in this research by the increased
1
efficiency [3], the flexibility of changing times in facilities
Department of Mechanical Engineering, Edificio Departamental,
University of La Rioja, C/Luis de Ulloa, 4, 26004 Logroo,
for power production [4], the flexibility in terms of number
La Rioja, Spain of players involved and length of playing time [5], the im-
2
Department of Electrical Engineering, Edificio Departamental,
provement of the productivity on the CNC machine process
University of La Rioja, C/Luis de Ulloa, 4, 26004 Logroo, and eliminating waste [6], the time on which production man-
La Rioja, Spain agers need to focus on [7] and the incorporation of multiple
Int J Adv Manuf Technol

criteria decision-making techniques to the SMED implemen- application are practically non-existent. This issue opens another
tation phase (analytical hierarchal process, preference selec- aspect for study, classifying all of the losses caused by incorrect
tion index and technique for order preference by similarity to technique application. Timely detection of the symptoms in the
ideal solution) [810]. event of incorrect application and improvements to go from a
In order to implement the SMED, the tasks or setups re- good application to an excellent application are possible. This
quired during production, or when there are stops to make is why it is convenient to know all losses generated from applying
changes, must be differentiated. These are either internal or a machine changeover project. Kordoghli and Moussa [25] men-
external setups: tion this issue, but they do not elaborate on it, leaving room for
another study on the matter [26].
Internal setups are setups or operations performed when The mail goal of SMED application is to reduce machine
the machine is stopped, i.e. outside of the time allotted for changeover times. This reduced changeover time refers to a
production. change in setup, format, product that is being manufactured,
External setups are setups or operations performed when stock-keeping unit (SKU), etc. It does not include improve-
the machine is in full production. ments; i.e. when Kaizen is performed on a machine, it is man-
aged differently. These are usually planned and regular
As stated previously, both adjustment modes can be im- changeovers [15, 27].
proved. When implementing this type of changes, it is important In spite of the good results and the potential for application
to transform the internal setups into external setups and thus in industries such as automotive [28], electrical [21], injection
reduce the time required for changeovers. moulding [29], air conditioning system production [27] and
It is generally a matter of differentiating between both types of the technological sector in general [30], it is still an unknown
adjustments or operations performed on the machines, studying technique to most of the industry within the food sector. Few
them and finding bottlenecks. This allows for afocus on improve- authors [3133] mention lean techniques in this industry and
ments, leading to better results in the time required for changing even fewer discuss SMED specifically.
dies. This article discusses how to apply SMED methodology in
Before and during the production stage, it is important to the food industry, bearing in mind the peculiarities of this
bear in mind the client factor; that is, any changes to be per- sector, as it is comprised within the mass market industry
formed on the machine are aimed at client satisfaction and at (cleaning and cosmetics products, textile, etc.). Regarding in-
meeting client needs [11]. novation, this research delves into the application of SMED to
SMED implementation is used in a wide range of industrial the field of machine changeovers (changes in format, prod-
applications, and it is adapted to the production requirements ucts, tools, etc.), while also analysing the possible in order to
or to the requirements of the business itself. The issue is to be minimised. These losses are focused on irregular machine
approach implementation depending on the following: im- changeovers, that is, lack of standard work methodology,
proved setup of the machines [6, 12, 13]; as an integrated part maintenance defects, lack of spare parts, lack of operator spe-
of other lean manufacturing techniques, such as 6 Sigma [14]; cialisation, etc.
and other more generic aspects such as die changes, produc- The paper also discusses a work methodology that takes
tion reference changes and machine format changes [1518]. into account the peculiarities of this type of food industry:
In all cases, classic SMED applications are used in industries amount of products obtained by modifying or even adapting
as unrelated as manufacture of semiconductors, manufacture machines that are ideal for other products; use of materials that
of furniture or the automotive industry [1922]. It is also pos- are very sensitive to environmental changes and in some cases
sible to apply SMED in more specific environments, such as require a controlled atmosphere: cardboard, paper, adhesives,
production with CNC machines [6], numerical simulations of etc.; packaging; important changes in humidity, temperature,
desalination systems [23] or management of a product launch etc.; and products that are too fragile to use in high-speed
in the production stage [24]. packaging machines, etc. This methodology contains a pro-
While it is true that all of these applications are in the same posal to measure the results of the SMED technique using the
industries: automotive or automotive-related, aeronautics, elec- mean time between failure (MTBF) and mean time to repair
trics, new technologies, etc., there are very few scientific refer- such failure (MTTR) along with indicators such as global
ences that discuss the use of SMED applied to the food industry. efficiency (GE) and overall equipment effectiveness (OEE).
Another interesting aspect of this implementation are the
benefits: reduced waste in production lines, increased machine
efficiency, global machine efficiency, improved maintenance 2 Materials and methods
quality, etc. [6].
Although there are numerous studies on the benefits of apply- The proposed work methodology (see Fig. 1) is based on three
ing SMED, studies on the losses caused by its incorrect main pillars:
Int J Adv Manuf Technol

Fig. 1 Work methodology

& Study of external factors that affect SMED implementa- As for the items to be taken into account when preparing
tion in the food industry SMED-based methodology, some authors support it without
& Analysis of the internal factors to be taken into account taking into account the peculiarities of the type of industry
when drafting the said implementation project [29].
& Validation of the method for measuring results once Other authors list the benefits that can be obtained by ap-
SMED is implemented plying SMED, mainly time savings, time that can translate
into money or use of that time for other tasks that will also
provide profits [6].
Other benefits can be obtained, such as the specialisation of
changeover operators or staff (this item has much in common
2.1 External factors in the drafting of the SMED with one of the philosophies of any lean manufacturing tool,
implementation project such as IL6S or TPM); versatility, therefore a wider option of
products to offer clients; better knowledge of machines and
In order to implement improvements in changeover times with their purpose; and use of time; for example, time allotted to
SMED, the following factors should be taken into account: maintenance can also be used to perform machine change-
material used, machinery, personnel, layout, etc. [8, 15, 34]. overs, defect repairs, etc.
We must also factor in the setup of the machinery [12] and On the other hand, SMED technology application has
control the external elements that affect machine changeover. negative aspects, which translates into losses. There are
Table 1 shows the variables taken into account in each of few scientific references that contemplate this aspect [25],
the aspects pertaining to external factors. and it is both necessary and convenient to be familiar with
Int J Adv Manuf Technol

Table 1 External factors

External factors

Environmental
Humidity Controllable with dehumidifiers or humidifiers, depending on the requirements
of the materials and the product to be used in the machine changeovers.
Temperature In the food industry, the temperature is controlled in the packaging, packing and
processing areas. The temperature is controlled thanks to food handling.
Materials
Specifications These must be clear and in accordance with the quality regulations and with the
machines to be used. Lack of monitoring causes alterations when changing from
one model to another and, therefore, lead to higher changeover times and
breakages in the standardisation chain.
Optimal conditions: machinery The conditions of both the machine and the changeover components must be ideal,
and components suitable material to resist machine operation must be on hand, and there should
be no play generated by their vibration. They must also be in optimal
maintenance conditions.
Organisation
Layout This requires making use of time and organising simultaneous tasks
Staff Changeover staff must be perfectly trained and must be fully aware of their task
at all times and how to react in case of contingency.
Instructions and documentation There must be a series of instructions or documentation in order to record all
tasks to be performed during changeovers.
Machine preparation Sometimes, machines require time to start up or for preparation before they
can be operated. This is down time, which can very rarely be minimised;
the changeover should be allowed, and as soon as it is completed, the production
should begin. Another option is to perform the changeover while the machine
is preparing for production, thus saving time and energy.
SKU reduction Another very important point when minimising changeover times is to perform
less changeovers. This is achieved by standardising formats and SKU so that
the same SKU or format can be used for various clients.

these aspects in order to reduce losses and successfully to point out the exact standing point, in addition to allowing
implement the machine changeover project. These losses comparison with a previously established objective.
may be

The need for further maintenance of the parts or compo- 2.2 Internal factors in the drafting of the SMED
nents involved in the changeover. This is because by implementation project
moving them and not leaving them stationary, the play,
blows, etc. of these parts increase, and therefore, the The second block of Fig. 1 lists the tasks required to perform
maintainability of these components is higher. the methodology implementation project. It begins with prep-
Increased waste if changeovers are not performed. When aration of all the tasks to be performed before the implemen-
there are machine changeovers, there are usually areas not tation process kickoff, which are the following:
cleared from previous formats on the production line, or
when the changeover is not properly performed, it leads Definition of operators. It is important to specify which
to defective products, etc. employees are going to perform machine changeovers.
Operators in charge of performing changeovers lose ver- These employees must also be the same to operate these
satility. On the other hand, they gain in specialisation. It is machines; they must spend at least 80% of their time at
essential to properly direct this specialisation, achieving their machines.
an optimal level of versatility adjusted to the needs. Technical support service definition. This refers to the
maintenance technicians who will provide support on
There are several parameters that are relatively easy to the line or lines where the SMED is going to be imple-
measure with constant work and the proper tools; these pa- mented. As in the previous item, it is very important for
rameters show the evolution of the production lines and help them to be the regular maintenance technicians for these
Int J Adv Manuf Technol

machines, so that they are familiar with them and partic- of the evolution of implementation and comparison with a
ipate in the implementation project. global objective. In other words, given that when the method-
The leader or leaders also have to be appointed, as well as ology is aimed at improving machine changeover times, the
the engineer or engineers who are going to support the time allotted to be used is planned time; in waterfall, it is
SMED implementation. attributed to the planned stop time. Thus, the implementation
Definition of the objectives. development can be measured globally, although we must
Data collection. The data to be collected must be defined, take into consideration that it can be affected by other vari-
depending on where importance is to be stressed in the ables, contained within both planned and non-planned tasks.
implementation (this item must be clear because exces- However, if what is required is to see the evolution of
sive data collection may make it unmanageable and, on the machines as a unit and thus better focus the tasks of
the other hand, not enough data may prevent attainment any machine changeover project, the parameters to be
of the established objectives). used are as follows: mean time between failure (MTBF)
The method to be followed. In this case, daily measure- and the mean time to repair such failure (MTTR). In order
ments will be taken although, in order to not have too for the measurement of these parameters to be effective, it
much data, they will be reported weekly. Weekly has to be performed individually on each machine, and on
SMED application tasks will also be defined. large machines, it could even be done by sectors; that is,
The machines where the implementation methodology one machine could have several MTBF and MTTR.
will be applied. Therefore, as the measurement becomes more focused,
The changeovers to be performed on each of the ma- the delayed parts of the technique, bottlenecks, releasing
chines. It is important for these changes to be regular in resources or no further modifications to machine change-
time; in other words, to evaluate whether a changeover is over can be properly analysed. Some authors use one of
effective or not and the degree of effectiveness, they these two parameters to assess the lean manufacturing
should not all be done at once; rather, they should be techniques [37], but not specifically applied to the
applied over time, let the machine run and evaluate it. SMED technique.
Therefore, it is recommended to introduce a slow rhythm Compared to the article by Triki et al. [36], the proposal to
of improvements to evaluate each of them and see wheth- use measurement of the SMED technique results with the
er they do not lead to the desired improvement. MTBF and MTTR is more feasible from the technical stand-
The materials to be used. A changeover manual will be point. Measurement of the OEE is more generic, as it does not
put together, as well as a machine book (one for each include organisational aspects, such as
machine) where all interventions, improvements, param-
eter changes organisational changes, etc. on the machine Minor losses. The micro-failures of the entire line are
will be recorded, so that all the operations performed on approached as a whole and not individually by machine.
the machines are documented. One of the most common These micro-failures may be caused by several reasons:
mistakes when putting together documentation or instruc- packaging, micro-cut in the power supply, blockages,
tion is lack of standardisation, which means that all the failure of ancillary equipment, etc., which have nothing
documents must follow the same standard in order to to do with the application of a SMED program.
fulfil their mission, which is for them to be useful, simple, Losses from management. This comprises failures stem-
user-friendly and, especially, easy to use for anyone who ming from management deficiencies in the production
has little knowledge on the matter. To this end, it is best to lines.
apply the lean manufacturing standard work tool. Losses due to quality. These types of failures do pertain to
SMED application, but there is also a possibility that they
are not related. A good measurement and application,
2.3 Relation between the SMED methodology taking into account the lag between the output of the last
and the control indicators valid product of the previous format and the input of the
first valid product of the next format, will never lead to
There are several indicators that can be used to measure and confusion.
assess the success or failure of the SMED implementation Losses due to materials. These are losses in efficiency
methodology. However, the main concern is to know which derived from using materials that are not in optimal con-
parameters to use depending on what is to be measured. dition for production. This type of loss can be associated
On the one hand, the machine changeover technique can be with losses due to quality. They can be differentiated con-
measured on the line globally, to which purpose indicators sidering that losses due to materials are losses caused by
such as global efficiency (GE) and overall equipment efficien- the materials used for production, and losses due to qual-
cy (OEE) can be used [35, 36], thus allowing for assessment ity refer to non-compliant products that are produced due
Int J Adv Manuf Technol

to the materials used in the production, to faulty machine Once this milestone is achieved, measurement of MTBF
operation, bad management, etc. and MTTR parameters begins in order to focus more on the
machines and on technical aspects and thus achieve the re-
Backing this argument, the definition of OEE entails the quired improvements and results. This technique is recom-
factors of feasibility, effectiveness and losses due to quality mended when it is no longer easy to achieve the desired im-
(OEE = Feasibility Factor Efficiency Losses due to provement. As in all projects, up to a certain point, it is rela-
Quality). This concept is also supported by the document tively easy to obtain improvements because they are achieved
drafted by Zhao et al. [38], where they define OEE and itemise by performing actions that are easily observed and measured,
the concept itself. Only they also include losses due to speed even easy to carry out. But there comes a time when ongoing
and losses due to configuration, setup and stabilisation in the improvement is more complicated, because the improvements
OEE parameter. All of these entail other types of losses than are no longer so obvious, which calls for more precise and
those caused by machine operation. focused tools. In this case, it is recommended to use MTBF
Another alternative provided by the article by Zhao et al. and MTTR indicators to help measure the machine operations
[38] is to measure the effectiveness of the machines instead of when they are in optimal condition.
the OEE, which allows for appreciation of the development of It can be proven that a good SMED application not only re-
the SMED technique but, at the same time, including duces the machine changeover time but also improves MTBF
organisational aspects such as the factor of the products that and MTTR time. This helps towards a twofold improvement of
are manufactured and comply with the quality standard, the results since it entails an improvement in the reduction of break-
difference between actual speed and the maximum machine downs and micro-failures and stops for major adjustments.
operation speed and the probability that the team works in This is shown in the following:
optimal conditions.
All this includes organisational aspects or factors that can Time of change Time of MTBF
be foreseen and organised before the changeover time, which Time of MTTR 1
can distort measurement of the actual technical problems that
may arise in the machines where changes are applied.
Therefore, a solution would be to combine both measure- In this case, the objectives are to achieve reduced changeover
ment techniques. To begin with, the classical measurement time, as well as increased MTBF and reduced MTTR. These
proposed by Triki et al. [36] can be very useful to measure objectives are shown in the graphs in the following:
and monitor all organisational aspects entailed by application Regarding the implementation of SMED in the analysed
of the SMED technique (losses in quality, losses due to speed, type of industry, the following advantages are considered:
etc.), provided that these measurements are judiciously taken
and leaving out those aspects that do not pertain to SMED & It is a solid industry with stable yields, what makes it possible
techniques but to other aspects of production. to provide the project implementation with continuity.
In order to encompass all aspects pertaining to SMED ap- & Allows to standardise a type of specific tasks such as chang-
plication, it would be convenient to consider the definition ing machine.
given by Zhao et al. [38], because it is a more complete def- & Achieves to optimise time and resources in changing ma-
inition and it encompasses more types of losses. It is also chine and increases the specialisation of operators.
useful to bear in mind the proposal made by Mannonen and & Reduces MTBF and MTTR of the machines.
Hltt [37], to apply OEE measurement in the generic appli-
cation of lean manufacturing tools. But, at the same time, the application of SMED in an in-
On the other hand, in order to improve the application of dustry that is constantly innovating to create new products and
the SMED technique and obtain good results, it is important to necessities in the consumer market causes the following:
use the MTBF and MTTR times, because this allows assess-
ment of the technical aspect of the machines and of any pos- & Frequent change in process, machinery, etc
sible deterioration that may occur once the machine modifica- & Dependence on external factors that are difficult to con-
tions and component replacements begin. trol, such as temperature, humidity or suppliers of equip-
As shown in this timeline in Fig. 2, in the beginning, it is ment and raw materials (with widely varying materials,
best to use the classic and most common measurement method making it difficult to standardise the SMED tool)
such as collecting GE and OEE data. This makes sense until & Initial effort for data collection and its analysis and signif-
the changeover times are stable and no longer improve, in icant planning effort
other words, when the organisational aspects of the implemen- & The SMED project has to fit with other projects of im-
tation methodology are under control and have been improved provement, of organisational or of machinery, which
to the desired point. eventually could be active simultaneously
Int J Adv Manuf Technol

Fig. 2 Schedule for the


implementation methodology

& Complex identification of internal and external adjust- the manufacture of cereal-based food products. It is important
ments, since they can change according to production to point out that the companies subject to the study are used to
settings working in lean manufacturing environments, and therefore,
they perform various studies related to this methodology.
Due to the average size of the companies, the production of
cereal-based food is divided into five stages that are connect-
3 Results and discussion ed: transportation of the raw materials, their reception, storage,
processing or reconversion of the food and packaging.
The work methodology discussed has been applied to several The designed methodology was implemented in four
production lines in the food industry, whose main activity is production lines dedicated to the last production

Fig. 3 Results and the evolution of packaging line 1


Int J Adv Manuf Technol

Fig. 4 Results and the evolution of packaging line 2

process, which is packaging. With this case, we aim to All figures show the objective and the trend. Weeks that
show the possibilities and influence of fast and effi- meet the objective are shown in green, and weeks that do not
cient logistic chains on the optimisation of the are shown in red.
organisation.
The study of the production lines shows four groups 3.1 Packaging line 1
of figures, containing the data collected and the evolu-
tion of the method implementation. These figures are as Line 1 is allocated to packaging, and it comprises three stages:
follows: in the beginning, the food is placed into packs, and then, these
packs undergo two further stages to be inserted into boxes.
& Changeover time: machine changeover time and its evo- Cardboard boxes are ideal for storage and transportation of
lution throughout the implementation period. food products (Fig. 3).
& Mean time between failure (MTBF), that is, the av- The objective is a changeover time of 180 min; although
erage time elapsed between machine failure, com- this is a lengthy changeover, it started out at 245 min. To show
prising all types of failure (breakdowns, adjustments, the magnitude of the improvement, in an 8-h production shift,
blockages, etc.). it previously took over 4 h for machine changeover, and now,
& Mean time to repair (MTTR). These graphs measure it takes less than 3 h.
the average time that it takes to set up a machine in Likewise, we see that the time between failures has in-
the event of an unexpected failure (breakdowns, ad- creased, which is quite positive, because now, there is a failure
justments, blockages, etc.) every 251 min, compared to the previous 112 min. The same
Int J Adv Manuf Technol

Fig. 5 Results and the evolution of packaging line 3

happens with the repair time, which has been reduced to On line 3, the packaging process comprises three
26 min. stages: first, the food product is packaged in tube form,
and then, the groups of tubes are transferred into a small
3.2 Packaging line 2 box, which in turn is packaged into larger boxes suited
for transportation.
Line 2 can be considered a simpler line than the previ- In order to correctly interpret these data and make it
ously mentioned, which can be seen in the times, be- more accessible, if we consider that a work shift covers
cause a goal of 75-min changeover time is much lower 8 h of operation of the lines and if there is one line
than the 180-min goal of line 1 (Fig. 4). changeover, it would take two and a half hours; the
Compared to line 1, the technology is more robust, as MTBF would be higher than the work shift itself, so it
the product is packaged in small boxes and these are can be considered that there are not going to be any
packed into different size groups. failures of this line in one shift, but there would be in
Likewise, failures on this line are quite spaced out, and the the next. Thus, failures can be easily predicted, without
average repair time is 19 min. using many resources, and they can be repaired without
surprises.
3.3 Packaging line 3 Repair time has also improved to 26 min. This
means that in 595 min (569 MTBF + 26 MTTR), it
On line 3, an improvement of 50 min on the line change- only takes 26 min to repair the line. This means that
over was achieved, as well as 80 min in MTBF and the line is only stopped for 26 min, which is 4.3% of
approximately 50 min in MTTR (Fig. 5). the time.
Int J Adv Manuf Technol

Fig. 6 Results and the evolution of packaging line 4

3.4 Packaging line 4 should be allotted to this line than to the others, at least
until the times are the same as for the rest of lines.
Lastly, line 4 is analysed: the food product is packaged On the four lines, we can see the link between im-
in bags ranging from 400 g to 15 kg, with one semi- provement in changeover times and improvement of
automated and one manual component (Fig. 6). mean times between failure and mean time for repairs,
The line is very reliable, because the time between and this is because when the SMED methodology is
failures is 762 min at the end of the method implemen- correctly implemented and controlled and planned inter-
tation, and the repair time is 31 min. vention on the lines increases, leading to results.
We also have a result of 73-min changeover time, On the four groups of lines, we see that whereas the
compared to the goal of 100 min. changeover time and mean time for repair decrease, the
Of the four lines, we could argue that line 1 is the most MTBF increases. Thus, we can infer that changeover
complex because it is the line with the highest times. This time is directly proportional to the time for repair and
means that depending on the context, we could consider it inversely proportional to the MTBF.
to be the bottleneck line, because it is the hardest to Lastly, we must point out that the differences be-
change over and the one with the highest MTBF and tween the four lines analysed are due to the fact that
MTTR numbers. Therefore, if this study is to continue the production and packaging methodology have many
or a similar one is to be undertaken, more resources differences, in spite of belonging to the same industry.
Int J Adv Manuf Technol

This proves the complexity of the study and the need to References
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