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USB serial port is a plug and play device and it usually auto installs its driver in the connected PC.
In the event that the USB port does not work, please follow the steps below to install the device drivers.
1. Connect the USB serial port with computer through the USB Cable provided with the system.
2. Open the CD / DVD drive and insert the disk which has been supplied to you along with the
equipment.
3. Next, right click on My Computer and choose properties. System properties will appear.
5. Next, go to the device which shows the attention required sign. You will see a mal-functioned
device under other devices named Gadget Serial v2.4. Next, right click on Gadget Serial
v2.4 and choose Update Driver.
6. A Hardware Update Wizard will appear on screen. Choose the No, not this time option
and click on Next.
7. Next, choose the Install from a list or specific location (Advanced) option and click on
Next.
8. Next, choose Search removable media (floppy, CD-ROM.) and click on Next.
9. The Hardware Update Wizard will start searching the load the correct driver from the
CD-ROM. Please do not close or stop this process as it as it may take a few minutes to complete.
10. The following screen will appear when the Hardware Update Wizard has successfully
located the correct device drivers and begins installation of the required device drivers.
11. After the installation has been successfully completed, the following screen will appear.
Please click Finish to close the wizard.
12. Next, again go the Device Manager where you will see the attention required alarm sign
appearing in the Other Devices category for the USB Serial Port.
13. Please right click on it and choose the Update Driver option.
16. The USB Serial COM Port has successfully installed in your computer and you can find it under
Ports (COM and LPT). Please make a note and record the COM Port number assigned to the
virtual USB Serial COM Port.