Beruflich Dokumente
Kultur Dokumente
Operating Instructions
Digital Cordless Phone
Model No. KX-TG2511E
KX-TG2512E
KX-TG2513E
Digital Cordless Answering System
Model No. KX-TG2521E
KX-TG2522E
KX-TG2523E
KX-TG2524E
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
TG251x_2xE(e).book Page 2 Monday, January 25, 2010 3:09 PM
Table of Contents
Introduction Intercom/Locator
Model composition . . . . . . . . . . . . . . . 3 Intercom . . . . . . . . . . . . . . . . . . . . . . 32
Accessory information . . . . . . . . . . . . . 3 Handset locator . . . . . . . . . . . . . . . . 32
General information. . . . . . . . . . . . . . . 6 Transferring calls, conference calls . 32
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . . 16
Answering calls . . . . . . . . . . . . . . . . . 16
Useful features during a call . . . . . . . 17
Phonebook
Handset phonebook . . . . . . . . . . . . . 18
Copying phonebook entries. . . . . . . . 19
Programming
Programmable settings . . . . . . . . . . . 20
Special programming . . . . . . . . . . . . 22
Caller ID Service
Using Caller ID service . . . . . . . . . . . 23
Caller list . . . . . . . . . . . . . . . . . . . . . . 23
Answering System
Answering system . . . . . . . . . . . . . . . 25
Turning the answering system on/off. 25
Greeting message . . . . . . . . . . . . . . . 26
Listening to messages. . . . . . . . . . . . 26
Remote operation . . . . . . . . . . . . . . . 27
Answering system settings . . . . . . . . 29
2
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Introduction
Model composition
Base unit Handset
Series Model No.
Part No. Part No. Quantity
KX-TG2511 KX-TG2511 KX-TG2511 KX-TGA250 1
series KX-TG2512 KX-TG2511 KX-TGA250 2
KX-TG2513 KX-TG2511 KX-TGA250 3
KX-TG2521 KX-TG2521 KX-TG2521 KX-TGA251 1
series KX-TG2522 KX-TG2521 KX-TGA251 2
KX-TG2523 KX-TG2521 KX-TGA251 3
KX-TG2524 KX-TG2521 KX-TGA251 4
L The suffix (E) in the following model numbers will be omitted in these instructions:
KX-TG2511E/KX-TG2512E/KX-TG2513E/KX-TG2521E/KX-TG2522E/
KX-TG2523E/KX-TG2524E
Feature differences
Intercom Phonebook
Answering copy
Series
system Between Between
handsets handsets
KX-TG2511 series r*1
KX-TG2521 series r r*2 r*2
*1 KX-TG2512/KX-TG2513
*2 KX-TG2522/KX-TG2523/KX-TG2524
Accessory information
Supplied accessories
Quantity
Accessory item/
No. KX-TG2511 KX-TG2512 KX-TG2513 KX-TG2524
Part number
KX-TG2521 KX-TG2522 KX-TG2523
1 AC adaptor/ 1 2 3 4
PQLV219EW or
PQLV219EZ
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Introduction
Quantity
Accessory item/
No. KX-TG2511 KX-TG2512 KX-TG2513 KX-TG2524
Part number
KX-TG2521 KX-TG2522 KX-TG2523
2 Telephone line 1 1 1 1
cord/PNJA1037Z
(for U.K.)
3 Rechargeable 2 4 6 8
batteries*1/
HHR-55AAAB or
N4DHYYY00005
4 Handset cover*2 1 2 3 4
5 Charger*3 1 2 3
*1 See page 4 for replacement battery information.
*2 The handset cover comes attached to the handset.
*3 PNLC1010ZM: Metallic grey
PNLC1010ZT: Titanium black
1 2 3 4 5
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
*1 Replacement batteries may have a different capacity from that of the supplied
batteries.
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Introduction
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Introduction
General information
L This equipment is designed for use on the U.K. and Republic of Ireland analogue
telephone network.
L In the event of problems, you should contact your equipment supplier in the first
instance.
Declaration of Conformity:
L Panasonic System Networks Co., Ltd. declares that this equipment is in
compliance with the essential requirements and other relevant provisions of Radio
& Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this
manual are available for download by visiting:
http://www.doc.panasonic.de
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
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Important Information
Operating safeguards
For your safety L Unplug the product from power outlets
before cleaning. Do not use liquid or
To prevent severe injury and loss of aerosol cleaners.
life/property, read this section carefully before L Do not disassemble the product.
using the product to ensure proper and safe L Do not spill liquids (detergents, cleansers,
operation of your product. etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
WARNING cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Power connection
L Use only the power source marked on the Medical
product. L Consult the manufacturer of any personal
L Do not overload power outlets and medical devices, such as pacemakers or
extension cords. This can result in the risk hearing aids, to determine if they are
of fire or electric shock. adequately shielded from external RF
L Completely insert the AC adaptor/power (radio frequency) energy. (The product
plug into the power outlet. Failure to do so operates in the frequency range of 1.88
may cause electric shock and/or excessive GHz to 1.90 GHz, and the RF transmission
heat resulting in a fire. power is 250 mW (max.).)
L Regularly remove any dust, etc. from the L Do not use the product in health care
AC adaptor/power plug by pulling it from the facilities if any regulations posted in the
power outlet, then wiping with a dry cloth. area instruct you not to do so. Hospitals or
Accumulated dust may cause an insulation health care facilities may be using
defect from moisture, etc. resulting in a fire. equipment that could be sensitive to
L Unplug the product from power outlets if it external RF energy.
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
CAUTION
smoke has stopped emitting and contact an
authorised service centre. Installation and location
L Unplug from power outlets and never touch
the inside of the product if its casing has L Never install telephone wiring during an
been broken open. electrical storm.
L Never touch the plug with wet hands. L Never install telephone line jacks in wet
locations unless the jack is specifically
Danger of electric shock exists.
designed for wet locations.
L Never touch uninsulated telephone wires or
Installation
terminals unless the telephone line has
L To prevent the risk of fire or electrical shock, been disconnected at the network interface.
do not expose the product to rain or any L Use caution when installing or modifying
type of moisture. telephone lines.
L Do not place or use this product near L The AC adaptor is used as the main
automatically controlled devices such as disconnect device. Ensure that the AC
automatic doors and fire alarms. Radio outlet is installed near the product and is
waves emitted from this product may cause easily accessible.
such devices to malfunction resulting in an L This product is unable to make calls when:
accident. the handset batteries need recharging or
L Do not allow the AC adaptor or telephone have failed.
line cord to be excessively pulled, bent or there is a power failure.
placed under heavy objects.
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Important Information
Battery
L We recommend using the batteries noted For best performance
on page 4. USE ONLY rechargeable Ni-
MH batteries AAA (R03) size.
Base unit location/avoiding noise
L Do not mix old and new batteries.
L Do not open or mutilate the batteries. The base unit and other compatible Panasonic
Released electrolyte from the batteries is units use radio waves to communicate with
corrosive and may cause burns or injury to each other.
the eyes or skin. The electrolyte is toxic and L For maximum coverage and noise-free
may be harmful if swallowed. communications, place your base unit:
L Exercise care when handling the batteries. at a convenient, high, and central
Do not allow conductive materials such as location with no obstructions between
rings, bracelets, or keys to touch the the handset and base unit in an indoor
batteries, otherwise a short circuit may environment.
cause the batteries and/or the conductive away from electronic appliances such as
material to overheat and cause burns. TVs, radios, personal computers,
L Charge the batteries provided with or wireless devices, or other phones.
identified for use with this product only, in facing away from radio frequency
accordance with the instructions and transmitters, such as external antennas
limitations specified in this manual. of mobile phone cell stations. (Avoid
L Only use a compatible base unit (or putting the base unit on a bay window or
charger) to charge the batteries. Do not near a window.)
tamper with the base unit (or charger). L Coverage and voice quality depends on the
Failure to follow these instructions may local environmental conditions.
cause the batteries to swell or explode. L If the reception for a base unit location is not
satisfactory, move the base unit to another
location for better reception.
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Important Information
L Operating the product near electrical For more information about collection and
appliances may cause interference. Move recycling of old products and batteries, please
away from the electrical appliances. contact your local municipality, your waste
disposal service or the point of sale where you
Routine care purchased the items.
Penalties may be applicable for incorrect
L Wipe the outer surface of the product disposal of this waste, in accordance with
with a soft moist cloth. national legislation.
L Do not use benzine, thinner, or any
abrasive powder. For business users in the European Union
If you wish to discard electrical and electronic
equipment, please contact your dealer or
supplier for further information.
Other information
Information on Disposal in other Countries
Notice for product disposal, transfer, or outside the European Union
return These symbols (1, 2, 3) are only valid in the
European Union. If you wish to discard these
L This product can store your private/ items, please contact your local authorities or
confidential information. To protect your dealer and ask for the correct method of
privacy/confidentiality, we recommend that disposal.
you erase information such as phonebook
or caller list entries from the memory before
Note for the battery symbol
you dispose of, transfer, or return the
product. This symbol (2) might be used in combination
with a chemical symbol (3). In this case it
Information for Users on Collection and complies with the requirement set by the
Directive for the chemical involved.
Disposal of Old Equipment and used
Batteries
1 2 3
Specifications
Standard:
DECT (Digital Enhanced
Cordless Telecommunications),
GAP (Generic Access Profile)
Frequency range:
These symbols (1, 2, 3) on the products, 1.88 GHz to 1.90 GHz
packaging, and/or accompanying documents RF transmission power:
mean that used electrical and electronic Approx. 10 mW (average power per
products and batteries should not be mixed channel)
with general household waste. Power source:
For proper treatment, recovery and recycling 220240 V AC, 50/60 Hz
of old products and used batteries, please take Power consumption:
them to applicable collection points, in Base unit*1:
accordance with your national legislation and Standby: Approx. 0.45 W
the Directives 2002/96/EC and 2006/66/EC. Maximum: Approx. 3.8 W
By disposing of these products and batteries Base unit*2:
correctly, you will help to save valuable Standby: Approx. 0.5 W
resources and prevent any potential negative Maximum: Approx. 3.8 W
effects on human health and the environment Charger:
which could otherwise arise from inappropriate Standby: Approx. 0.2 W
waste handling. Maximum: Approx. 3.0 W
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Important Information
Operating conditions:
0 C 40 C, 20 % 80 % relative air
humidity (dry)
*1 KX-TG2511/KX-TG2512/KX-TG2513
*2 KX-TG2521/KX-TG2522/KX-TG2523/
KX-TG2524
Note:
L Design and specifications are subject to
change without notice.
L The illustrations in these instructions may
vary slightly from the actual product.
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Getting Started
Battery installation
Setting up L USE ONLY Ni-MH batteries AAA
(R03) size.
Connections L Do NOT use Alkaline/Manganese/Ni-
L Use only the supplied Panasonic AC Cd batteries.
adaptor PQLV219E. L Confirm correct polarities (S, T).
Base unit
Hook Click
(DSL/ADSL filter*)
To telephone line
(220-240 V AC,
50/60 Hz)
Battery charge
Charge for about 7 hours.
L When the batteries are fully charged,
*DSL/ADSL filter (not supplied) is
Fully charged is displayed.
required if you have DSL/ADSL service.
Charger Confirm Charging
is displayed.
Hooks
(220-240 V AC,
50/60 Hz)
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Getting Started
Battery level
Note when setting up
Icon Battery level
Note for connections 5 High
L The AC adaptor must remain 6 Medium
connected at all times. (It is normal for 7 Low
the adaptor to feel warm during use.)
074 Needs charging.
L The AC adaptor should be connected
to a vertically oriented or floor-
mounted AC outlet. Do not connect Panasonic Ni-MH battery
the AC adaptor to a ceiling-mounted performance (supplied batteries)
AC outlet, as the weight of the adaptor
Operation Operating time
may cause it to become disconnected.
In continuous 18 hours max.
During a power failure use
The unit will not work during a power Not in use 170 hours max.
failure. We recommend connecting a (standby)
corded-type telephone (without AC
adaptor) to the same telephone line or to Note:
the same telephone line jack using a T- L It is normal for batteries not to reach
adaptor. Your Panasonic sales shop can full capacity at the initial charge.
offer you more information about Maximum battery performance is
connection possibilities. reached after a few complete cycles of
charge/discharge (use).
Note for battery installation L Actual battery performance depends
L Use the supplied rechargeable on usage and ambient environment.
batteries. For replacement, we L Even after the handset is fully
recommend using the Panasonic charged, the handset can be left on
rechargeable batteries noted on page the base unit or charger without any ill
4, 8. effect on the batteries.
L Wipe the battery ends (S, T) with a L The battery level may not be
dry cloth. displayed correctly after you replace
L Avoid touching the battery ends the batteries. In this case, place the
(S, T) or the unit contacts. handset on the base unit or charger
and let it charge for at least 7 hours.
Note for battery charge
L It is normal for the handset to feel
warm during charging.
L Clean the charge contacts of the
handset, base unit, and charger with a
soft and dry cloth once a month. Clean
more often if the unit is exposed to
grease, dust, or high humidity.
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Getting Started
A Navigator key
{^}, {V}, {<}, or {>}: Scroll through
Controls various lists and items.
? (Volume: {^} or {V}): Adjust the
Handset receiver or speaker volume while
talking.
{<} (y: Caller list): View the caller list.
F
{>} (R: Redial): View the redial list.
G Base unit
H
A B
A B I
J
C
D
K
L
M
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Getting Started
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Getting Started
When the one touch eco mode is off:
Date and time Normal is temporarily displayed
1 {j/OK} and ECO goes off from the handset
display.
2 {V}/{^}: Handset Setup i
{j/OK} Note:
L When there is another cordless phone
3 {V}/{^}: Set Date & Time i
nearby and it is in use, the base unit
{j/OK}
transmission power may not be
4 Enter the current date, month, and reduced.
year. L Activating one touch eco mode
Example: 15 July, 2010 reduces the range of the base unit in
{1}{5} {0}{7} {1}{0} standby mode.
5 Enter the current hour and minute. L If you set the repeater mode to On
Example: 9:30 (page 22), one touch eco mode is
{0}{9} {3}{0} cancelled.
L You can select 24-hour or 12-hour
clock format (AM or PM) by
pressing {*}.
6 {j/OK} i {ic}
Note:
L To correct a digit, press {<} or {>} to
move the cursor to the digit, then
make the correction.
L The date and time may be incorrect
after a power failure. In this case, set
the date and time again.
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Making/Answering Calls
3 {V}/{^}: Yes i {j/OK} i
1 Lift the handset and dial the phone Pause (for PBX/long distance service
number. users)
L To correct a digit, press {k/C}. A pause is sometimes required when
making calls using a PBX or long
2 {C}
distance service. When storing a calling
3 When you finish talking, press card access number and/or PIN in the
{ic} or place the handset on the phonebook, a pause is also needed
base unit or charger. (page 18).
Example: If you need to dial the line
Using the speakerphone access number 0 when making outside
1 Dial the phone number and press calls with a PBX:
{s}. 1 {0} i {T/P}
L Speak alternately with the other 2 Dial the phone number. i {C}
party.
Note:
2 When you finish talking, press L A 3 second pause is inserted each
{ic}. time {T/P} is pressed. Repeat as
Note: needed to create longer pauses.
L For best performance, use the
speakerphone in a quiet environment.
L To switch back to the receiver, press
{C}. Answering calls
Adjusting the receiver or speaker
1 Lift the handset and press {C} or
{s} when the unit rings.
volume
L You can also answer the call by
Press {^} or {V} repeatedly while
pressing any dial key from {0} to
talking.
{9}, {*}, or {#}. (Any key
answer feature)
Making a call using the redial list
The last 10 phone numbers dialled are 2 When you finish talking, press
stored in the redial list (each 24 digits {ic} or place the handset on the
max.). base unit or charger.
1 {>} (R)
Auto talk
2 {V}/{^}: Select the desired phone You can answer calls simply by lifting the
number. handset off the base unit or charger. You
3 {C} do not need to press {C}. To turn this
feature on, see page 21.
Erasing a number in the redial list
1 {>} (R) Adjusting the handset ringer volume
Press {^} or {V} repeatedly to select the
2 {V}/{^}: Select the desired phone
desired volume while the handset is
number. i {j/OK} 2 times
ringing for an incoming call.
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Making/Answering Calls
Note: Note:
L You can also program the handset L To change the recall/flash time, see
ringer volume beforehand (page 21). page 21.
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Phonebook
2 Press the dial key ({0} to {9}) which
contains the character you are
Handset phonebook searching for (page 33).
The phonebook allows you to make calls L Press the same dial key
without having to dial manually. You can repeatedly to display the first
add 50 names and phone numbers. entry corresponding to each
character located on that dial key.
Adding entries L If there is no entry corresponding
to the character you selected, the
1 {k/C} i {j/OK} next entry is displayed.
2 {V}/{^}: New Entry i 3 {V}/{^}: Scroll through the
{j/OK} phonebook if necessary.
3 Enter the partys name (16 4 {C}
characters max.). i {j/OK}
L You can change the character Editing entries
entry mode by pressing {T/P}
(page 33). 1 Find the desired entry (page 18).
i {j/OK}
4 Enter the partys phone number (24
digits max.). i {j/OK} 2 {V}/{^}: Edit i {j/OK}
5 {V}/{^}: Save i {j/OK} 3 Edit the name if necessary (16
L To add other entries, repeat from characters max.; page 33). i
step 3. {j/OK}
6 {ic} 4 Edit the phone number if necessary
(24 digits max.). i {j/OK}
Finding and calling a 5 {V}/{^}: Save i {j/OK}
phonebook entry 6 {ic}
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Phonebook
Copying phonebook
entries
Available for:
KX-TG2522/KX-TG2523/KX-TG2524
Copying an entry
1 Find the desired entry (page 18).
i {j/OK}
2 {V}/{^}: Copy i {j/OK}
3 Enter the handset number you wish
to send the phonebook entry to.
L When an entry has been copied,
Completed is displayed.
L To continue copying another
entry: {V}/{^}: Yes i
{j/OK} i Find the desired
entry. i {j/OK}
4 {ic}
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Programming
Programmable settings
You can customise the unit by programming the following features using the handset.
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Programming
Main menu Sub-menu 1 Sub-menu 2 Page
Handset Setup Set Date & Time*1 15
Ringer Setup Ringer Volume*3
<Maximum>
Ringtone*4, *5
<Ringtone 1>
Display Setup Select Language 14
<English>
Contrast
<Level 3>
Register H.set 40
(H.set:handset)
Keytones*6
<On>
Auto Talk*7 16
<Off>
Base Unit Setup*1 Recall/Flash*8 17
<100 msec.>
Privacy Mode*9
<Off>
Base Unit PIN 41
Repeater Mode 22
<Off>
*1 If you program these settings using one of the handsets, you do not need to
program the same item using another handset. (KX-TG2512/KX-TG2513/
KX-TG2522/KX-TG2523/KX-TG2524)
*2 Single handset models: Although the handset displays these items, these features
are not available for this model.
*3 When the ringer volume is turned off, Ring Off is displayed and the handset
does not ring for outside calls.
However even when the ringer volume is set to off, the handset still rings for
intercom calls (page 32) and paging (page 32).
*4 If you select one of the melody ringer tones, the ringer tone continues to play for
several seconds even if the caller has already hung up. You may either hear a dial
tone or no one on the line when you answer the call.
*5 The preset melodies in this product are used with permission of 2007
Copyrights Vision Inc.
*6 Turn this feature off if you prefer not to hear key tones while you are dialling or
pressing any keys, including confirmation tones and error tones.
*7 If you subscribe to a Caller ID service and want to view the callers information
after lifting up the handset to answer a call, turn off this feature.
*8 The recall/flash time depends on your telephone exchange or host PBX. Contact
your PBX supplier if necessary.
*9 To prevent other users from joining your conversations with outside callers, turn
this feature on.
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Programming
Special programming
Increasing the range of the
base unit
You can increase the signal range of the
base unit by using a DECT repeater.
Please use only the Panasonic DECT
repeater noted on page 4. Contact your
Panasonic dealer for details.
Important:
L Before registering the repeater to this
base unit, you must turn the repeater
mode on.
L Do not use more than one repeater at
a time.
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Caller ID Service
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Caller ID Service
2 {V}/{^}: Select the desired entry.
i {j/OK}
3 {V}/{^}: Edit and Call i
{j/OK}
4 Edit the number.
L Press dial key ({0} to {9}) to add,
{k/C} to delete.
5 {C}
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Answering System
If you recorded your own greeting
message, the same message is still
Answering system announced to callers even though
their messages are not recorded.
Available for:
KX-TG2521/KX-TG2522/
KX-TG2523/KX-TG2524
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Answering System
26 Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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Answering System
L If Messages Full is shown on the *1 If pressed within the first 5 seconds of
display, Messages and the total a message, the previous message is
number of new messages are not played.
displayed. *2 To resume playback:
{V}/{^}: Play i {j/OK}
Operating the answering
system Calling back (Caller ID
{j/OK} i {V}/{^}: Answer subscribers only)
System i {j/OK} If caller information is received for the
call, you can call the caller back while
Key Operation listening to a message.
{^} or {V} Adjust the receiver 1 Press {j/OK} during playback.
or speaker volume
(during playback)
2 {V}/{^}: Call Back i
{j/OK}
{1} or {<} Repeat message
(during playback)*1 Editing the number before calling
{2} or {>} Skip message back
(during playback)
1 Press {j/OK} during playback.
{3} Enter the
2 {V}/{^}: Edit and Call i
Settings menu
{j/OK}
{4} Play new messages
3 Edit the number. i {C}
{5} Play all messages
{6} Play greeting Erasing all messages
message
1 {j/OK}
{7}{6} Record greeting
message
2 {V}/{^}: Answer System i
{j/OK}
{8} Turn answering
system on
3 {V}/{^}: Erase All Msg. i
{j/OK}
{j/OK} Pause message*2
4 {V}/{^}: Yes i {j/OK} i
{9} Stop recording {ic}
Stop playback
{0} Turn answering
system off
{*}{4} Erase currently Remote operation
playing message Using a touch-tone phone, you can call
{*}{5} Erase all messages your phone number from outside and
{*}{6} Reset to a pre- access the unit to listen to messages or
recorded greeting change answering system settings. The
message units voice guidance prompts you to
press certain dial keys to perform
different operations.
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Answering System
Note:
Remote access code L You can also leave a message just as
A 3-digit remote access code must be any outside caller can. After the
entered when operating the answering greeting message starts, press {*} to
system remotely. This code prevents skip the greeting message and record
unauthorised parties from listening to your message after the beep.
your messages remotely.
Important: Voice guidance
L In order to operate the answering During remote operation, the units voice
system remotely, you must first set a guidance starts and prompts you to
remote access code. press {1} to perform a specific
1 {j/OK} operation, or press {2} to listen to more
2 {V}/{^}: Answer System i available operations.
{j/OK} Note:
L If you do not press any dial keys within
3 {V}/{^}: Settings i {j/OK}
10 seconds after a voice guidance
4 {V}/{^}: Remote Code i prompt, the unit disconnects your call.
{j/OK}
5 To turn on remote operation, enter Remote commands
the desired 3-digit remote access
You can press dial keys to access
code.
certain answering system functions
6 {j/OK} i {ic} without waiting for the voice guidance to
prompt you.
Deactivating remote operation
Press {*} in step 5 on Remote access Key Operation
code, page 28. {1} Repeat message
L The entered remote access code is (during playback)*1
deleted. {2} Skip message
(during playback)
Using the answering system {4} Play new messages
remotely {5} Play all messages
{6} Play greeting message
1 Dial your phone number from a
touch-tone phone. {7} Record greeting message
2 After the greeting message starts, {9} Stop recording
enter your remote access code. Stop playback
L The unit announces the number of {0} Turn answering system off
new messages. {*}{4} Erase currently playing
3 Follow the voice guidance prompts message
as necessary or control the unit {*}{5} Erase all messages
using remote commands (page 28). {*}{6} Reset to a pre-recorded
4 When finished, hang up. greeting message (during
greeting message
playback)
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Answering System
Key Operation from outside to listen to new messages
(page 28), you know that there are no
{*}{#} End remote operation
new messages when the phone rings for
(or hang up)
the 3rd time. You can then hang up
*1 If pressed within the first 5 seconds of without being charged for the call.
a message, the previous message is 1 {j/OK}
played.
2 {V}/{^}: Answer System i
{j/OK}
Turning on the answering
3 {V}/{^}: Settings i {j/OK}
system remotely
4 {V}/{^}: Number of Rings i
If the answering system is off, you can
{j/OK}
turn it on remotely.
5 {V}/{^}: Select the desired setting.
1 Dial your phone number from a
i {j/OK} i {ic}
touch-tone phone.
2 Let the phone ring 20 times. For voice mail service subscribers
L A long beep is heard. To receive voice mail and use answering
3 Enter your remote access code system properly, please note the
within 10 seconds after the long following:
beep. L To use the voice mail service (page
L The greeting message is played 31) provided by your service provider/
back. telephone company rather than the
L You can either hang up, or enter units answering system, turn off the
your remote access code again answering system (page 25).
and begin remote operation (page L To use this units answering system
27). rather than the voice mail service
provided by your service provider/
telephone company, please contact
your service provider/telephone
Answering system company to deactivate your voice mail
service.
settings If your service provider/telephone
company cannot do this:
Number of rings before the Set this units Number of
unit answers a call Rings setting so that this units
answering system answers calls
You can change the number of times the
before the voice mail service of your
phone rings Number of Rings
service provider/telephone
before the unit answers a call. You can
company does. It is necessary to
select 2 to 7 rings, or Auto.
check the number of rings required
The default setting is 4 Rings.
to activate the voice mail service
Auto: The units answering system
provided by your service
answers at the end of the 2nd ring when
provider/telephone company before
new messages have been recorded, or
changing this setting.
at the end of the 5th ring when there are
no new messages. If you call your phone
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Answering System
Change the number of rings of the
voice mail service so that the
answering system can answer the
call first. To do so, contact your
service provider/telephone
company.
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Intercom/Locator
32 Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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Useful Information
Character entry
The dial keys are used to enter characters and numbers. Each dial key has multiple
characters assigned to it. The characters that can be entered depend on the
character entry mode (page 33).
Press {<} or {>} to move the cursor left or right.
Press dial keys to enter characters and numbers.
Press {k/C} to erase the character or number highlighted by the cursor. Press
and hold {k/C} to erase all characters or numbers.
Press {*} (Aa) to switch between uppercase and lowercase.
To enter another character located on the same dial key, press {>} to move the
cursor to the next space, then press the appropriate dial key.
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333 33
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Useful Information
Extended 1 character table (N)
34 Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
TG251x_2xE(e).book Page 35 Monday, January 25, 2010 3:09 PM
Useful Information
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
*1 KX-TG2521/KX-TG2522/KX-TG2523/KX-TG2524
*2 KX-TG2522/KX-TG2523/KX-TG2524
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect
the base units AC adaptor and turn off the handset, then reconnect the base units
AC adaptor and turn on the handset.
General use
Problem Cause/solution
The handset does not L Place the handset on the base unit or charger
automatically turn on even after to turn on the handset.
installing charged batteries.
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Useful Information
Problem Cause/solution
The unit does not work. L Make sure the batteries are installed correctly
(page 11).
L Fully charge the batteries (page 11).
L Check the connections (page 11).
L Unplug the base units AC adaptor to reset the
unit and turn off the handset. Reconnect the
adaptor, turn on the handset and try again.
L The handset has not been registered to the
base unit. Register the handset (page 40).
I cannot hear a dial tone. L Make sure that you are using the supplied
telephone line cord. Your old telephone line
cord may have a different wiring configuration.
L The base units AC adaptor or telephone line
cord is not connected. Check the connections.
L Disconnect the base unit from the telephone
line and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to
have the unit repaired. If the working
telephone does not operate properly, contact
your service provider/telephone company.
I cannot use the intercom*1 or L These features are shared between the
phonebook copy*2 feature. handsets. Although the handset displays
Intercom, Copy All, or Copy, these
features are not available for this model.
*1 KX-TG2511/KX-TG2521
*2 KX-TG2521
Programmable settings
Problem Cause/solution
The display is in a language I L Change the display language (page 14).
cannot read.
I cannot activate the eco mode. L You cannot set eco mode when you set the
repeater mode On. If required, set the
repeater mode to Off (page 22).
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Useful Information
Problem Cause/solution
I cannot remember the PIN. L Change the PIN using the following method.
1 {j/OK}
2 {V}/{^}: Base Unit Setup i
{j/OK}
3 {V}/{^}: Base Unit PIN i
{j/OK}
4 {*}{7}{0}{0}{0}
5 Enter the new 4-digit base unit PIN. i
{j/OK} i {ic}
Battery recharge
Problem Cause/solution
The handset beeps and/or L Battery charge is low. Fully charge the
7 flashes. batteries (page 11).
I fully charged the batteries, but L Clean the battery ends (S, T) and the
7 still flashes or charge contacts with a dry cloth and charge
the operating time seems to again.
be shorter. L It is time to replace the batteries (page 11).
The handset display is blank. L The handset is not turned on. Turn the power
on (page 14).
Problem Cause/solution
w is flashing. L The handset is too far from the base unit.
Move closer.
L The base units AC adaptor is not properly
connected. Reconnect AC adaptor to the
base unit.
L The handset is not registered to the base unit.
Register it (page 40).
L Activating one touch eco mode reduces the
range of the base unit in standby mode. If
required, turn eco mode off (page 15).
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Useful Information
Problem Cause/solution
Noise is heard, sound cuts in L You are using the handset or base unit in an
and out. area with high electrical interference. Re-
position the base unit and use the handset
away from sources of interference.
L Move closer to the base unit.
L If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
L Unplug the base units AC adaptor to reset the
unit and turn off the handset. Reconnect the
adaptor, turn on the handset and try again.
The handset does not ring. L The ringer volume is turned off. Adjust ringer
volume (page 21).
I cannot make a call. L The handset is too far from the base unit.
Move closer and try again.
L Another unit is in use. Wait and try again
later.*1
L Answering system is being used.*2 Wait and
try again later.
*1 KX-TG2512/KX-TG2513/KX-TG2522/KX-TG2523/KX-TG2524
*2 KX-TG2521/KX-TG2522/KX-TG2523/KX-TG2524
Caller ID
Problem Cause/solution
Caller information is not L You must subscribe to a Caller ID service.
displayed. Contact your service provider/telephone
company for details.
L If your unit is connected to any additional
telephone equipment, remove and plug the
unit directly into the wall jack.
L If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
L Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.
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Useful Information
Problem Cause/solution
Caller information is slow to L Depending on your service provider/
display. telephone company, the unit may display the
callers information at the 2nd ring or later.
L Move closer to the base unit.
The name stored in the L Edit the phonebook entry name to fit in 1 line
phonebook is not fully of text (page 18).
displayed while an outside call
is being received.
Problem Cause/solution
The unit does not L The answering system is turned off. Turn it on (page 25).
record new L The message memory is full. Erase unnecessary
messages. messages (page 27).
L The recording time is set to Greeting Only. Change
the setting (page 30).
L If your own greeting message is not recorded properly,
callers are unable to leave a message. Record your own
greeting message again (page 26).
L If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company,
not your telephone. Change the units number of rings
setting or contact your service provider/telephone
company (page 29).
My own greeting L Record your own greeting message again (page 26).
message cannot be
properly heard.
I cannot operate the L Someone is using the unit. Wait for the other user to
answering system. finish.*1
L A caller is leaving a message. Wait for the caller to finish.
L The handset is too far from the base unit. Move closer.
I cannot operate the L The remote access code is not set. Set the remote
answering system access code (page 28).
remotely. L You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 28).
L Press each key firmly.
L The answering system is turned off. Turn it on (page 29).
*1 KX-TG2522/KX-TG2523/KX-TG2524
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Useful Information
Liquid damage
Problem Cause/solution
Liquid or other form of moisture L Disconnect the AC adaptor and telephone line
has entered the handset/base cord from the base unit. Remove the batteries
unit. from the handset and leave to dry for at least
3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and
charge fully before use. If the unit does not
work properly, contact an authorised service
centre.
Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying
process.
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Useful Information
Wall mounting
Note:
L Make sure that the wall is strong enough to support the weight of the unit.
30 mm 25 mm
Screws Screws
(Not supplied) (Not supplied)
Hook Hooks
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333 41
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Useful Information
Conditions of guarantee
This guarantee is in addition to and does not in any way affect any statutory or
other rights of consumer purchasers. If within the applicable guarantee period,
the product proves to be defective by reason of faulty design, workmanship or
materials, we undertake subject to the following conditions to have the defective
product (or any part or parts there of) repaired or replaced free of charge.
1. The product shall have been purchased and used solely within either the
U.K. or R.O.I. and in accordance with standard operating instructions and the
technical and/or Safety Standards required in the U.K.
2. On being found defective, please consult with the retailer from where it was
purchased for assistance.
3. This guarantee shall not apply to damage caused through fire, accident,
lightning, misuse, wear and tear, neglect, incorrect adjustment or repair, to
damage caused through installation, adaption, modification or use in an
improper manner or inconsistent with the technical and/or safety standards
required in the country where this product is used, or to damage occurred
during transit to or from the purchaser.
4. If at any time during the guarantee period any part or parts of the product
are replaced with a part or parts not supplied or approved by us or of an
objective quality safe and suitable for the product, or the product has
been dismantled or repaired by any person not authorised by us, we shall
have the right to terminate this guarantee in whole or in part immediately
without further notice.
5. The purchasers sole and exclusive remedy under this guarantee against us
is for the repair or replacement of the product or any defective part or parts
and no other remedy, including, but not limited to, incidental or consequential
damage or loss of whatsoever nature shall be available to the purchaser.
6. This guarantee shall not apply to batteries and any other items of limited
natural life.
7. Our decision on all matters relating to complaints shall be final. Any product
or defective part which has been replaced shall become our property.
8. The guarantee period applicable to this product shall be 12 months.
42 Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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Index
Power failure: 12
Power on/off: 14
Index Privacy mode: 21
A Answering calls: 16 R Recall/flash: 17
Answering system: 25 Redialling: 16
Call screening: 25 Repeater: 22
Erasing messages: 27, 28 Ringer tone: 21
Greeting message: 26 S Speakerphone: 16
Greeting only: 30 T Transferring calls: 32
Listening to messages: 26, 28 Troubleshooting: 35
Number of rings: 29
V Voice mail: 31
Recording time: 30
Volume
Remote access code: 28
Receiver: 16
Remote operation: 27
Ringer (Handset): 16
Turning on/off: 25, 27, 29
Speaker: 16
Auto talk: 16
W Wall mounting: 41
B Battery: 11, 12
C Caller ID service: 23
Caller list: 23
Caller list edit: 23
Call share: 17
Call waiting: 17
Call Waiting Caller ID: 17
Character entry: 33
Conference calls: 32
D Date and time: 15
Display
Contrast: 21
Language: 14
E Eco mode: 15
Error messages: 35
H Handset
Deregistration: 40
Locator: 32
Registration: 40
Hold: 17
I Intercom: 32
K Keytones: 21
M Making calls: 16
Missed calls: 23
Mute: 17
P Pause: 16
Phonebook: 18
PIN: 41
43
TG251x_2xE(e).book Page 44 Monday, January 25, 2010 3:09 PM
IMPORTANT!
If your product is not working properly. . .
Sales Department: