December 2016

Evaluation of the Huawei TE10 video endpoint

Hands-on testing of a small footprint, standards-based, all-in-one
video conferencing system.
This evaluation sponsored by
Background
Founded in 1987, Huawei Technologies Co. Ltd. is an employee-owned, privately held company that
designs and manufactures telecommunications equipment and services. Huaweis product and service
offerings are in use in more than 170 countries and regions, as well as in many Global 500 companies.1

The company is headquartered in Shenzhen, China with an international workforce of over 170,000
employees.2 Approximately 76,000 of those employees work in research and development for internet
access, transmission network, servers, storage, security, and other networking products.

As described within Wainhouse Researchs Company Profile on the company, Huaweis business is
organized into three segments:

- Carrier (wireless networks, fixed networks, core networks, and services for telecom operators)

- Enterprise (network infrastructure, cloud-based green data centers, unified communication &
collaboration solutions, and associated services)
- Consumer (broadband devices, home devices, smartphones, and applications for those devices)

In 2015, Huawei reported worldwide revenue of CNY 395 billion (US $60.8 billion).2 The companys
video conferencing business lies within its Enterprise business unit and includes immersive telepresence
systems, group video systems, and video conferencing infrastructure solutions (e.g. video bridges /
MCUs, management software, etc.). .

In Q4 2016, Huawei commissioned WR to provide a third-party assessment of a newly released video

conferencing system - the TE10, which Huawei refers to as the Huddle Room Cloud Video Endpoint.

To facilitate this effort, Huawei provided WR with two (2) TE10 endpoints, as well as an account on the
Videxio cloud platform for registering the TE10.3

This document contains the results of our hand-on testing of the TE10 endpoint connected to the
Videxio service.

1 Source: http://www.huawei.com/us/about-huawei/newsroom/resources/corporate_media_kit/index.htm
2 Source: http://www.huawei.com/en/about-huawei
3
Huawei has partnered with Videxio to provide endpoint registration, NAT/firewall traversal, video bridging, and other services
for Huawei customers.

2016 Wainhouse Research Page 2

Understanding the TE10
Launched in September 2016, the TE10 (see screenshot right) is a sleek, compact, SIP / H.323 video
conferencing endpoint in a set-top form factor (mountable on top of a display or on a wall). The TE10 is
designed for small meeting rooms (e.g. huddle rooms) and is available for a list price of US $1,499.

The TE10 is an all-in-one device that includes:

- An integrated HD (720p / 30 fps) camera with 3x digital zoom
- An integrated three-mic array
- An integrated speaker
- 1080p / 5 fps content sharing (BFCP) support
- Dual-band Wi-Fi and Bluetooth 4.0 support

The TE10 package also includes a radio frequency (RF) remote

with keypad and a click wheel, a power supply, and assorted
cables.

Hands-On Testing
System Installation and Registration
The physical installation of the TE10 took only a few minutes, requiring only power, a network
connection, and an HDMI cable from the device to a display.

At first boot-up, users are greeted by an installation wizard that lets the user / admin:

- Select his language

- Enter date and time
- Configure network settings
- Define SIP settings / configure SIP server registration
- Verify that the mic, speaker, and camera are working

The installation wizard is smart enough to customize the

workflow. For example, if an Ethernet cable is connected, the
system will not ask the user to select a Wi-Fi network.

The TE10 is designed to be used with either internal (CPE) video

infrastructure or cloud services. To simplify registration, the
system provides a streamlined workflow for a handful of cloud services including Videxio.

In our case, the TE10 systems that Huawei provided for our use were already pre-defined within the
Videxio cloud service. As a result, to register the systems to Videxio, we simply selected Videxio from
the list and clicked OK, at which point the system was automatically provisioned by the Videxio cloud.
No username or password entry was required.

We also tested and confirmed the ability to manually register the TE10 to an internal SIP server.

2016 Wainhouse Research Page 3

On-Screen Menu / System Workflow
The TE10s on-screen menu is centered at the top of the screen, giving the user interface an organized
and uncluttered look (see screen shot below left showing the Huawei half circle user interface).

We like the overall design of the on-screen UI, which is easy to navigate using the RF remote.

To test the functionality and performance of the system, the WR test team placed SIP and H.323 video
calls between the Huawei TE10 and the following video systems and cloud services:

- Polycom RealPresence Group 500

- Cisco SX10
- BlueJeans Network
- Zoom

The TE10 supports the standard call dialing options including dial a SIP URI and dial an IP address. The
system also includes an address book that can be populated centrally (e.g. via a cloud service) or via the
TE10s web interface. Furthermore, users can access and dial previously called systems from the call log.

In addition, the TE10 includes a sub-menu

called Cloud Hall (see screenshot at right)
that contains a pre-defined list of presets to
allow one-click dialing to known cloud
services. This made it quick and easy to dial
out test calls to BlueJeans and Zoom.

Without exception, the TE10 connected

successfully, with encryption (when enabled),
during all of our test calls. No interop issues
were noted.

We noted, however, that users cannot add new entries or edit existing entries in Cloud Hall.

2016 Wainhouse Research Page 4

The TE10 Meeting Experience
In general, the experience provided by the Huawei TE10 was quite good.

Audio Performance / Experience

Throughout our testing, the TE10 delivered a strong audio experience.

The TE10 features a three-mic array on the top of the unit, which based on our testing worked quite well
especially in small spaces (e.g. huddle rooms).

For those with larger meeting rooms, the TE10 supports Bluetooth and can be used with external mic /
speaker units. We tested this with several different Bluetooth units in our lab with mostly positive
results. Of the five Bluetooth devices tested, three worked well with the TE10, while two (the Logitech
ConferenceCam Connect and Logitech Group speakerphone) were unable to pair properly.4

The TE10 does not offer an analog audio input, but the combination of the embedded microphone array
and external Bluetooth mic / speaker support should cover the audio input needs for most customers.

The TE10 also sports an integrated speaker that is powerful enough for use in small spaces (in other
spaces, the display speakers should be used).

Video Performance / Experience

Overall, the TE10 provided a strong
video experience, offering 720p video
resolution at 30 fps.
The integrated cameras digital PTZ
performed well, although the 3x digital
zoom makes the TE10 best suited for
small to medium-sized rooms only. The
screenshot at right shows the image
captured by the TE10s camera at
maximum zoom with the participants
sitting ~ 5 feet from the device.

In terms of camera control, the RF remote includes side-buttons that control zoom in / out. Camera pan
and tilt was controlled using the navigation wheel. These functions also worked as expected.

4
The Logitech devices paired with other devices in our lab (e.g. notebook PCs, smartphones), so this is likely a TE10 issue.

2016 Wainhouse Research Page 5

For most of our testing, we used the
TE10 in a group video environment.
However, we also tried using the TE10
as a personal video system by
installing the unit on top of a standard
PC display (see Huawei-provided
image at right). Thanks to its small
footprint, flexible mounting bracket,
wide angle lens, and integrated mic,
the TE10 worked well in this use case.

Content Sharing Performance / Experience

Unlike competing solutions, the TE10 does not include a VGA or HDMI content input. Instead, the TE10
supports wireless content sharing (both local and to the remote sites) from PCs (Windows, Mac) and
mobile devices (iOS, Android) using a free app called AirPresence.

To download AirPresence, PC users must

go to the IP address of the endpoint and
click on the Download AirPresence
Client link (see screenshot at right).

Mobile users can access the AirPresence

app from Google Play or the Apple App
Store.

Content Sharing for PC Users:

After installing the AirPresence app, users need to pair their device with the TE10. For PC users, this
involves clicking the Search button within the AirPresence client, at which point AirPresence will
display a list of all nearby TE10 devices available for pairing.

Once the user selects a TE10, depending on the TE10 settings, the system either asks the user to enter a
pre-defined sharing password within the AirPresence client, requires the user to approve the sharing
request on the on-screen menu, or both. While this sounds complicated, it is actually quick and easy.

Once paired, the users PC screen is immediately sent to the TE10 and shown on the display. If
connected to a video call, the users PC screen is also sent to the remote sites.

Content Sharing for Mobile Users:

After installing the AirPresence app, tablet and smartphone users pair their devices by scanning the QR
code provided by the TE10 (see screenshot below left).

2016 Wainhouse Research Page 6

Once paired, mobile users can share images and documents from their device and control some basic
functions on the TE10 such as volume, mic mute, and camera PTZ (see screenshot below). Note that
unlike PC users, mobile users do not need to enter a passcode to
share content.

The TE10s wireless content sharing worked extremely well. Both

local content sharing (a.k.a. wireless presentation) and sharing
during video calls yielded excellent results with high quality images
at up to 1080p resolution. In terms of frame rate, the TE10 maxes
out at 15 fps (at 720p resolution), so those seeking to stream live HD
video may be disappointed.

During our testing we noted that only one user at a time can pair
with each TE10, and that a paired user must disconnect from the
TE10 before another user can pair. This is a design choice made by
Huawei to prevent content sharing conflicts during a meeting.

Content Sharing for Guest Users:

A common problem with wireless presentation / content sharing
solutions is the need for the user to be on the companys
production network. However, most organizations will not allow
guest users to connect to their LAN.

Some systems avoid this issue using a wired content input, but this is not available on the TE10.
Fortunately, the TE10 has the ability to act as a wireless access point. This allows users to connect to the
Wi-Fi network hosted by the TE10 and present wirelessly using the same workflow as above. WR tested
this function and it worked exactly as expected.

Authors Note this methodology may not be acceptable to some enterprises for security reasons or
due to concerns over Wi-Fi interference.

2016 Wainhouse Research Page 7

Analysis and Opinions
The Huawei TE10 is a sleek, powerful, standards-based, 720p-capable video conferencing endpoint, with
an integrated mic array and even a small speaker, squeezed in a tiny (90 mm x 90 mm x 90 mm)
footprint. Who says great things dont come in small packages?

As a point of reference, the image on the right shows the

TE10 in a suitcase (agreed we wouldnt travel with a
video system this way, but nevertheless this makes a
point). Note the relative size of the TE10 compared to
the glove and glasses.

Throughout our testing, the TE10 performed extremely

well, offering users a combination of ease of use, solid
video quality, a strong audio experience, and various
options for local and remote content sharing. We were
especially pleased by the integrated wireless presentation capabilities, although we wish the system
supported standard content sharing protocols (e.g. Airplay, Miracast, etc.).

Thanks to the technology partnership between Huawei and Videxio, registering the TE10 to the Videxio
Cloud took only a few seconds to complete. And the integrated Cloud Hall presets allowed us to dial
into BlueJeans and Zoom meetings with a single click. No fuss, no muss.

But alas, no technology solution is perfect. In this case, most of the items noted were minor. For
example, we would welcome a 6x digital zoom (vs. the current 3x), even though this would impact
image quality. Also, the lack of a wired content input may be an issue for some customers.

The TE10s list price of ~ US $1.5k means the street price will likely be ~ $1,000, which compares quite
well to competing offerings.

Organizations seeking a well performing, cloud-friendly video endpoint for small meeting rooms should
add the TE10 to their solution short list.

2016 Wainhouse Research Page 8

Contributing Authors / Research Team
Ira M. Weinstein is a Senior Analyst & Partner at Wainhouse Research and a 25-year
veteran of the conferencing, collaboration and audio-visual industries. Ira has authored
and contributed to dozens of articles, white papers, studies, reports, and evaluations on
rich media communications, video conferencing, streaming and webcasting, audio-
visual design and integration, business strategy, and general business practices. Ira
specializes in providing strategic advisory services to vendors, resellers, and end-users
within the collaboration space. Ira can be reached at iweinstein@wainhouse.com.

Saar Litman is a Senior Researcher & Consultant at Wainhouse Research and has 15
years of experience in the audio-visual and video conferencing industry. Saars primary
focus is the products, services, and companies within the audio-visual space. In
addition, Saar provides AV design services, helps enterprise organizations define and
implement global AV standard systems and designs, and manages the WR test lab in
Coral Springs, Florida. Saar can be reached at slitman@wainhouse.com.

Peter Schwarck is a Researcher & Technical Writer at Wainhouse Research. Peter has
authored and developed content for private corporations, non-profits, and government
organizations. In addition, Peter worked as an educational consultant while writing and
developing textbooks and curriculums for foreign companies abroad. Peter can be
reached at pschwarck@wainhouse.com.

About Wainhouse Research

Wainhouse Research, www.wainhouse.com, is an
independent analyst firm that focuses on critical issues in the
Unified Communications and Collaboration (UC&C). The
company conducts multi-client and custom research studies, consults with end users on key
implementation issues, publishes white papers and market statistics, and delivers public and private
seminars as well as speaker presentations at industry group meetings.

About Huawei (Copy provided by Huawei)

Huawei is a leading global information and communications technology (ICT)

solutions provider. Our goal is to enrich life and improve efficiency through a
better connected world, acting as a responsible corporate citizen, innovative
enabler for the information society, and collaborative contributor to the industry. Driven by customer-
centric innovation and open partnerships, Huawei has established an end-to-end ICT solutions portfolio
that gives customers competitive advantages in telecom and enterprise networks, devices and cloud
computing. Huawei provides a rich portfolio of telepresence and videoconferencing, UC, and Contact
Center (CC) products, delivering more effective voice and video communications for enterprises.

For more information about Huawei enterprise communication, please visit

http://e.huawei.com/us/products/enterprise-networking/telepresence-video-conferencing.

2016 Wainhouse Research Page 9