5-Experience Sharing - Winner of OSH Award 2011-2010 (Industries)

EXPERIENCE
SHARING
( WINNER OF OSH AWARD for 2011/2012 WATER SERVICES INDUSTRY )
HSE
BEST PRACTISE
PUNCAK NIAGA (M) SDN BHD
1/80
BACKGROUND
AHMAD REDZUAN MOHD YUSUF
SENIOR CORPORATE HSE
(Reg. SHO:JKKP IS 127/438/2/426)
Tel : 603-55228589 ext-1720
Fax: 603-55101417
redzuan@puncakniaga.com.my
TINGKAT 5, WISMA ROZALI,
NO 4, PERSIARAN SUKAN,
SEKSYEN 13, SHAH ALAM, SELANGOR
SEMINAR ON OCCUPATIONAL SAFETY & HEALTH (OSH) MANAGEMENT SYSTEM

SIRIM BERHAD, SHAH ALAM, SELANGOR
2/80
1
Presentation Outline
Introduction
Policy
Planning and Organising
Implementation and Operation
Evaluation
Action for Improvement

3/80
Puncak Niaga Holdings Berhad
Puncak Niaga (M) Sdn Bhd was incorporated on 2 October 1989 and
Puncak Niaga Holdings Berhad on 7 January 1997.
An investment holding company with interest in infrastructure activities

specialising in water treatment engineering and water related activities.
Listed on the Bursa Malaysia on 8 July 1997.
1st water treatment and supply concession company listed under the
Securities Commission Guidelines on listing of Infrastructure Project
Company (IPC).

4/80
2
Corporate Structure
PUNCAK NIAGA HOLDINGS BERHAD
Investment Holding and Provision of Management Services
Ideal Water Resources Sdn Unggul Raya (M) Sdn Bhd
Puncak Niaga (M) Sdn Bhd (100%)
Bhd (100%) (100%)
Syarikat Bekalan Air Selangor Sdn

Bhd (70%)
Puncak Research Centre Sdn Bhd

(100%)
Puncak Seri (M) Sdn Bhd (100%)
Puncak Niaga (India) Sdn Bhd

(100%)
NS Water System Sdn Bhd (100%)
NS Water Management Sdn Bhd

(100%)
5/80
SG BULOH DAM
Sg Selisek
Sg Dusun
Kalumpang SG SELANGOR DAM
Bernam River
Headworks Kuala Kubu Baru
Sg Tengi
Batang Kali
Rantau Panjang BATU DAM

SG. SELANGOR
Phase 2 (SSP2) Sg Buaya
Sg Rumput
Sg Rangkap
KLANG GATES DAM
Sg Pusu
Sg Keroh Sg Batu Ampang Impounding
Kepong Ampang Intake LANGAT DAM
Sg Gombak
Sg Lolo
TASIK SUBANG DAM WANGSA MAJU Sg Pangsoon
Sg Serai
North Hummock
Bukit SEMENYIH DAM
Nanas SG LANGAT
Cheras Mile II
Bukit Tampoi
SG SEMENYIH
* WTPs and Dams managed by PNSB
Through Concession Agreement
Location of Dams Salak Tinggi 27
With Selangor State Government
and WTPs 2 Built by PNSB during Water Crisis
3 Dams managed by PNSB

6/80
3
Board of Directors of PNHB
Y.Bhg Tan Sri Dato (Dr) Rozali Ismail Executive Chairman

YBhg. Dato Syed Danial Syed Ariffin Managing Director (PNSB)
YBhg. Dato Ruslan Hassan Chief Executive Officer (SYABAS)
YBhg. Dato Ir. Lee Miang Koi Chief Operating Officer (SYABAS)
Ir Tan Hui Kuan Chief Operating Officer (PNSB)
Mr. Danny Ng Wah Tar Exec. Director, Finance
YBhg Tan Sri Dato Hari Narayanan Govindasamy Independent Non-Exec. Director
YB Tan Sri Dato Seri Dr Ting Chew Peh Independent Non-Exec. Director
YBhg Tan Sri Dato Ahmad Fuzi Hj Abdul Razak Independent Non-Exec. Director
YAM Tengku Dato Rahimah A. Sultan Mahmud Exec. Director
HUMAN RESOURCES & CONTRACT &

FINANCE
ADMINISTRATION ENGINEERING
OPERATION &
MAINTENANCE CORPORATE
AFFAIRS
7/80
Our Vision
VISION
To be the leading and

dynamic integrated water
services company.

8/80
4
PNSB Mission
To provide a synergy of socio-economic products and services in the realm of
water treatment, management and distribution and other related business.
To cater to the increasing challenges in the demand for high quality water
production and distribution through the continuous implementation of high quality
standards, efficient services, human resources development, innovative technology
and operational systems.
To actively participate in regional and global business opportunities with linkages
to the Companys core activities and related interests.
To actively support and participate in programmes and activities aimed at uplifting
the communitys living standards and value systems in line with the aspirations of
Vision 2020.
To address national and international concerns pertaining to health and safety
issues and the protection, conservation and enhancement of the natural
environment we live in.

9/80
CV PUNCAK NIAGA (M) SDN BHD

10/80
5
Our Business Under the Privatisation
PNSB financed, designed, constructed, operate, maintain and sell treated

water to State Government of Selangor from two (2) new WTPs:
Sungai Selangor Phase 2 WTP : 950 MLD designed capacity.
Wangsa Maju WTP : 45 MLD designed capacity.
Total Design Capacity : 995 MLD.
Project Cost : RM1.42 billion

11/80

(contd)
PNSB took over, operate, maintain, manage, rehabilitate and refurbish 27

existing WTPs formerly under the management of JBAS.
The WTPs were mostly old and in poor conditions.
Total Design Capacity : 908.65 MLD.
Refurbishment and Rehabilitation Cost: RM150 million.
Took over 237 staff of JBAS.
Bukit Nanas WTP Kuala Kubu Baru WTP North Hummock WTP

12/80
6
(contd)
SYABAS, PNHB 70%-owned subsidiary, took over the responsibility of

water supply services in the State of Selangor and Federal Territory of
Kuala Lumpur and Putrajaya for a 30-year period.
Acquisition of PUAS BHD from State Government of Selangor

covering all moveable assets and staff.
Estimated population served : 6 million.
Total number of consumers account : 1.4 million.
Replacement of aging water distribution assets
Reduction of Non-Revenue Water (NRW)
Improvement of billing and collection
Enhancement of customer services
Uplifting the quality of service
13/80

(contd)
Operation and Maintenance of Three Dams:-

Three (3) dams operated and maintained by PNSB.
SG. LANGAT KLANG GATES TASIK SUBANG

Earth-fill dam Concrete dam Earth-fill dam
61 M high 37 M high 9.1 M high
7,740 MG storage 7,043 MG storage 777 MG storage
(37,489 ML) (32,013 ML) (3,532 ML)
14/80
7
29 WTPs under PNSB in Selangor / KL
CENTRAL NORTH
SG SELANGOR PHASE 2
WTPs WTPs
WANGSA MAJU
BUKIT NANAS BERNAM RIVER
SG SIREH HEADWORKS
SOUTH SG. BATU BATANG KALI
WTPs AMPANG INTAKE SG BUAYA
SG LANGAT SG DUSUN
SG RANGKAP
CHERAS MILE 11 SG TENGI
KEPONG
SG SERAI SG SELISEK
SG KROH
SG LOLO KALUMPANG
SG GOMBAK
SG PANGSOON KUALA KUBU BARU
SG RUMPUT
BUKIT TAMPOI NORTH HUMMOCK
SALAK TINGGI SG PUSU (CLOSED)

RANTAU PANJANG
TOTAL = 7 TOTAL = 9 TOTAL = 10

15/80
Water Supply System Responsibility

SERVICE
TANK
BULK METER
PUMP HOUSE
BALANCING
RESERVOIR
TO CONSUMER
WATER TREATMENT PLANT
TO CONSUMER
Distribution
Production Non revenue water
Billing
RAW WATER SOURCE
PNSB RESPONSIBILITY SYABAS RESPONSIBILITY

RIVER
DAM

16/80
8
Organisation Chart - PNSB
Board of
Director
Operation &
Engineering & Human Finance &
Corporate Affair Maintenance
Project Division Resources & Account
Division Division
(EPD) Admin Division Division
(O&M)
Operations of
HSQM Section DAM Section
WTP Dept
SSP 2 South Region Central Region North Region Wangsa Maju
8 WTPs 8 WTPs 10 WTPs

Sg Sireh Sg Langat Bukit Nanas Rantau Panjang
Cheras Mile 11 Sg Batu North Hummock
Bukit Tampoi Ampang Intake BRH
Salak Tinggi Gombak Sg Selisik
Sg Pangsoon Sg Rumput Sg Dusun
Sg Lolo Sg Rangkap SgTengi
Sg Lolo (ext) Kepong Kalumpang
Sg Serai Sg Keroh KKB
Batang Kali
SEMINAR ON OCCUPATIONAL SAFETY & HEALTH (OSH) MANAGEMENT SYSTEM Sg Buaya
17/80
Process Flow Chart (Common) KLANG GATE DAM
RAW WATER FROM

DAM or RIVER
INLET CHAMBER
Liquid
Alum
COAGULATION AND
FLOCCULATION
SEDIMENTATION
SLUDGE
TREATMENT
FILTRATION PLANT
(RAPID GRAVITY SAND FILTER)
+ Chlorine
(Post-Chlorination)
DISINFECTION
(POST- CHLORINATION)
+ Hydrated
Lime
pH CORRECTION
+ Fluoride (Sodium Silico fluoride)

FLUORIDATION
DISTRIBUTION
(SYABAS)
SEMINAR
KESELAMATAN DAN KESIHATAN PEKERJAAN 2011
Concorde Hotel, Shah Alam 18/80
9
Introduction
Policy
Evaluation

19/80
HSE Policy Information
First established in 1999

Second review 21th March 2003
Third Review - 1st March 2010
Inclusion of: -
Other scope of coverage's &
environmental elements
Occupational and ill health
Revision Processes
1st discussion at Sub-Committee
2nd discussion at Corporate Level
BOD Presentation & Approval
Debriefing
20/80
10
Introduction
Policy
Evaluation

21/80
OHSAS TRAINING FOR

SENIOR MANAGEMENT & STAFF
Specialized Training such as:
OHSAS 18001 VS MS 1722

Legal & Other Requirements
Hazard Identification Risk
Assessment & Determining Control
Management of Change (MOC)
Target Group:
Senior Management
Regional Manager
Plant Superintendent
Regional HSE Technician
Head of Department
Head of Maintenance
Process Technician.
22/80
11
Worker Participation
Corporate & Regional Safety

Committee
Regional Committee Meeting
HSE Internal Audit
Site Safety Inspection
5S Programme
USA & USC Reporting (U-SEE-U-ACT)
Specialised Action Team
Chlorine Handling Team
Emergency Response Team
First Aider
Evacuation / Mock Drill
Involved in other Safety Program
HSE Campaign
HSE Training
SHC Plant Inspection
HSE Saturday Encounter
23/80
MOCK DRILL
Worker Participation YEARLY
( 4 Drills each site)

24/80
12
Responsibility and Accountability
Corporate HQ (HSQM Section)

Established to ensure compliance of all relevant legal and other
requirements.
Plan, execute and monitor the Management System programs.
Develop the HSE Manual, Procedures and SOPs / WI
Ensure & maintained OHSAS 18001 Management System for 27
WTPs and 3 Regional Offices certification.
Review the effectiveness and efficiency of the OSH Management
System through regional HSE reporting system.
Assigned through:
Individual Job Description
Specific Appointment by the Committees
Penned Remark from Top Management.
25/80
Responsibility and Accountability
Employee
Support the OSH system
implementation
Practice safety in all
activities
Report any incidents
Committee
Evaluate OSH performance
Update new emerging
issues
Disseminate top
management / new
requirements

26/80
13
Safety & Health Committee Brief
Corporate Safety & Health Committee:
Corporate Safety and Health Committee was established in Dec. 1998.
The Chairman & Deputy Chairman was appointed by the BOD.
Safety & Health Officer is acting as the Secretary & meeting will be once
in 3 month.
Regional / WTP Safety & Health Committee:
There are 6 subsidiary Safety and Health Committee by Regional
Representative Segregation as follow:
Management Representative : Executive and above
Employee Representative : Operator/Technician and below
Frequency of meeting: At least once in every 2 months.
Each Regional / WTP SHC will meets and pending issues will be solved in
the Corporate SHC meeting end of third month.
27/80
Introduction
Policy
Evaluation

29/80
14
Implementation & Operation
Dissemination Emergency Equipment
CHLORINE TOOL KIT, PPE

AND SCBA SET

30/80
Implementation
Wangsa & Operation
Maju Water Treatment Plant (WTP)
SEMINAR
Concorde Hotel, Shah Alam
31/80
15
HSE Management Review Toolbox Briefing

HSE Campaign HSE Quote
Site Safety Inspection by HSQM SOP / Procedure Briefing
Plant Assessment Audit Contractors Toolbox Briefing
Mock Drill / Building Evacuation Drill PPE Inspection by staff
HSE Performance / KPI Walkabout Inspection by PS/PM
NCOSH / MSOSH Award Participation U-SEE-U-ACT Findings / Submission
HSE Training (TNA/TNI) Yearly Daily Quality Environment (5S)
LEV / GEV Testing & Monitoring HSE Suggestion / Complaint
CIMAH Report (Every 5 years) Safety Performance Monitoring
CHRA Report ( Every 3 years)
HSE Meeting Forklift Maintenance / Inspection

HSE Report / LTI MTI Update Contractors Toolbox / Inspection
Forklift Maintenance / Inspection Workplace Inspection by RM
Contractors Evaluation Monthly Weekly
Summary U-SEE-U-ACT
First Aid Box Inspection SCBA Inspection
Weekly Inspection by RM Saturday Encounter HSE Internal Trg
Summary update on U-SEE-U-ACT Updating HSE Notice Board
U-See-U-Act Award Presentation ERP Training
Legal Register Review 5S Meeting (WTPs)
JSA / HIRADC Register Review Fire Equipment Inspection
Section HSQM Meeting Safety Awareness Training
LEV / GEV Inspection & Maintenance
SEMINAR
32/80

Incident Prevention

33/80
16
OSH Objective, Target & Achievement
No Objective Elements Target Achievement
1 Fatality Accident Cases Zero Zero
2 Loss Time Injury Cases Zero Zero
3 Medical Treatment Injury Case Zero Zero
4 First Aid Cases <3 1
5 Non-Conformance Request <5 3
6 Nos. of HSE Committee Meeting (Year) 6 6
7 Overall Training Effort (Year) 2 man-days 4
The objective, target and achievement status must be updated on monthly basis
and submitted to Puncak Niaga HQ for acknowledgement.

34/80
OSH Objective, Target & Achievement

The objective & Target will be set based on SMART Principle:
SPECIFIC
MEASURABLE
AGREEABLE
REALISTIC
TIME FRAME
No Objective Elements (Example)
1 Health, Safety & Environmental Policy
2 Hazards & Significant Risk
3 History of Incident & Accident Statistic
4 Non-Compliance with Legal & Other Requirement
5 Findings from Control of Industrial Major Accident Hazards Report.

(CIMAH)
6 Findings from Chemical Health Risk Assessment (CHRA)

35/80
17
Hazard Identification, Risk Assessment &
Determining Control (HIRADC)
Every activity need to have HIRADC Register including Contractors

36/80
Hazard Identification, Risk Assessment &

Determining Control (HIRADC)
5 M ost Significant Risk Activities

ACTIVITY HAZARD TYPE RISK CONTROL
Chlorine Plant Inhalation > TLV Engineering, Specialized
Chemical
Operation can cause death Training, HIRADC & PPE
Cleaning of
Physical, Deep Training, & Awareness, HIRADC,
Sedimentation Body injury, Drown
Water Administration, SOP & PPE
tanks
Sodium Silico Inhalation > TLV
Engineering, Training, HIRADC,
Fluoride Chemical can cause irritation
Administration, SOP & PPE
Unloading to throat
Ergonomic Awareness, Training
Heavy load Back Pain,
Manual Handling on Manual Lifting, SOP, HIRADC,
(Chemical Bag) Ergonomic Factor
Administration & PPE
Medical Surveillance,
Workshop Physical, Welding Body Injury,
Administration Control, Safety
Activities Fumes Carcinogenic
Signage, SOP & PPE

37/80
18
OSH Training Brief
PNSB has allocated huge amount of training budget especially for

HSE training and programs.
Allocation is based on the TNA TNI Training Plan
All staff regardless of the level need to attend training.
Training target is set at 2 man-days each staff for the whole
Divisions.
Procedure on training established in Year 2007 by Human Capital
Development Department.
Training Need Identification and Analysis (TNI / TNA) conducted
before the preparation of the Annual Budget.
Training evaluation / effectiveness will be conducted after the
training completed.

38/80
Consideration Elements in Producing

Training Plan
Classification of Training Target Group Basis
Statutory Individual
Specialized/Competence Section i.e Elect./ Mech/
Process/etc
General
Position/Designation i.e.
Type of Training Technician
Induction Evaluation of Previous
Awareness Training
Programme Evaluation Form
On The Job
Training Post Interview
Internal
Presentation by Participant
External
Recommendation
Superior
Management
39/80
19
Induction Training Details
New Employee and also the Long Term

Contractors:
Modules :
Policy
Legal Requirement
OSH Management System
Emergency Response Plan
Hazard Identification (HIRADC)
PPE
Accident Reporting
Basic First Aid / Refresher
Internal OSH Audit
Contractor Management Procedures
Duration : 1 2 days per session
Methodology : Theory and Practical
(Workshop)

40/80
Competency
Wangsa Training
Maju Water Treatment Plant (WTP)
SEMINAR
41/80
20
Specialised Training Brief
TOPIC: -
Chlorine Handling
First Aider
Fire Fighting
Forklift Driving
Inspection / Audit
Chemical Handling
Some training are conducted at
the manufacturer facilities.
e.g : Pasir Gudang & Kemaman
Duration: 3 days 4 days

42/80
Information Dissemination (contd)

43/80
21
HSE Awareness Programme
1st HSE Week Campaign 2004
Safety Month Campaign, launched by
Deputy Minister of Human Resources
Exhibition, Presentation & Mock Drill
Safety Talks by external experts such as
DOSH, DOE, POLICE etc
Blood Donation and Health Talk etc

44/80
NATIONAL OSH DAY - PWTC

45/80
22
HSE Awareness Programme
2nd HSE Week 2010
HSE Week Campaign, launched by
DG of DOSH.
Exhibitions, Evacuation and
Presentation
Talks by external experts such as
DOSH, SOCSO, DOE, POLICE,
BOMBA, AADK etc
High Rise Building Evacuation and
Mock Drill
Blood Donation Campaign
HSE Quiz
Treasure Hunt
Big Loser Competition etc.

46/80
HSE Week Launching 2010
PNSB - HSE WEEK CAMPAIGN 2010

LAUNCHED BY DG OF DOSH
47/80
23
HSE Week Campaign 2010
( Exhibition & Demonstration )

48/80
OSH Documentation
1st establishment in Year 2000 for Sg

Selangor Phase 2 WTP. MANUAL
(1)
References :
OHSAS 18001
BS 8800 (with BS ISO 14001 Approach) PROCEDURE
(16)
ILO OSH 2001
Integrated Management System (IMS)
SAFE OPERATING
Started at SSP2 certified for IMS PROCEDURE
(OHSAS 18001, ISO 14001 and ISO 9001) AS (39)
1ST WTP being accredited in Malaysia.
All sites Certified with ISO 9001:2008 &
OHSAS 18001:2007 @ 27 WTPs and 3 RECORDS
Regional Offices)

49/80
24
OSH Documentation Master List
PNSB - HSEMS Documentation Link and Structure
Health, Safety and Management System Environmental Manual Health, Safety and Environmental Management Syatem Procedure SAFE OPERATI NG PROCEDURE
1 HSEM-001 Health, Safety & Environmental Manual 1 HSEP - 01
HIRADC HSESHSES
01 01 Permit to Work (PTW)
2 HSEP - 02
(Reserve for Aspect / Impact) HSESHSES
02 02 Confined Space Entry
3 HSEP - 03
MANAGEMENT OF CHANGE HSESHSES
03 03 Personal Protective Equipment (PPE)
4 HSEP - 04
LEGAL & OTHER REQUIREMENT HSESHSES
04 04 Safe Operation of Chlorine
5 HSEP - 05
OBJECTIVE, TARGET & PROGRAM HSESHSES
05 05 Manual Lifting & Handling
6 HSEP - 06
RESOURCES, ROLES, RESPONSIBILITIES, ACCOUNTABILITY & AUTHORITY HSESHSES
06 06 Ladder Safety
7 HSEP - 07
COMMUNICATION, PARTICIPATION & CONSULTATION HSESHSES
07 07 Welding & Cutting Operation
8 HSEP - 08
CONTROL OF DOCUMENT HSESHSES
08 08 High Pressure Jetting
9 HSEP - 09
OPERATIONAL CONTROL HSESHSES
09 09 Battery Charging Operation
10 HSEP - 10
HSE SUBCONTRACTORS & SUPPLIERS MANAGEMENT HSESHSES
10 10 Safe Landscaping
11 HSEP - 11
EMERGENCY RESPONSE AND PLAN - ERP. HSESHSES
11 11 Hand & Power Tools
12 HSEP - 12
PERFORMANCE, MEASUREMENT & MONITORING HSESHSES
12 12 Isolations & Lock-out Tag-out (LOTO)
13 HSEP - 13
INCIDENT INVESTIGATION, NON CONFORMANCE, CORRECTIVE & PREVENTIVE ACTION
HSESHSES
13 13 Safe Working near Deep Water
14 HSEP - 14
CONTROL OF RECORDS HSES 14 14
HSES Safe usage of Herbicides / Pesticides
15 HSEP - 15
HSE INTERNAL AUDIT HSESHSES
15 15 Construction Safety
16 HSEP - 16
TENDERING, PROCUREMENT AND CONTRACTING HSESHSES
16 16 Safe Chemical Handling
17 HSEP - 17
HSE MANAGEMENT REVIEW HSESHSES
17 17 Housekeeping (5S)
HSESHSES
18 18 Safe Operating of Forklift
HSESHSES
19 19 Excavation
HSESHSES
20 20 Management of First Aid
HSESHSES
21 21 Laboratory Safety
HSESHSES
22 22 Management of Visitors
HSESHSES
23 23 Traffic Safety Management
HSESHSES
24 24 Site HSE Inspection
HSESHSES
25 25 HSE Committee, Working & Steering Commitee
HSESHSES
26 26 Fire Fighting Equipment, Inspection & Maintenance
HSESHSES
27 27 Hearing Conservation Program
HSESHSES
28 28 Safe Operation Of Mobile Crane
HSESHSES
29 29 Safety and Health in Office
HSESHSES
30 30 Workshop Safety (Include Compress Air)
HSESHSES
31 31 Electrical Safety
HSESHSES
32 32 Management of Silica
HSESHSES
33 33 Medical Surveillance Program
HSESHSES
34 34 Safe Storing and Racking of Goods
HSESHSES
35 35 Safety Signage
HSESHSES
36 36 HSE Briefing for Contractor
HSESHSES
37 37 Safe Operation of Overhead Crane & Lifting Devices
HSESHSES
38 38 Scaffolding Safety
SEMINAR ON OCCUPATIONAL SAFETY & HEALTH (OSH) MANAGEMENT SYSTEMHSESHSES 39 39 Safe Operation of Skylift
TOTAL - 1 TOTAL - 17 + 1 TOTAL -TOTAL
39 - 39
Permit to Work System
GENERAL PERMIT
HOT WORK PERMIT
EXCAVATION PERMIT
CONFINED SPACE
PERMIT ELECTRICAL PERMIT
All works can only be carried out after Permit To Work (PTW) is issued.
The PTW is only valid for 24 hours, and for extension, the work area shall be re-
inspected by PIC.
51/80
25
Major Hazard Installation
Four (4) WTPs is identified as a Major Hazard (MHI) Plant since
the Chlorine storage capacity exceeds 10 MT.
1. Bukit Nanas WTP
2. Sg Selangor Phase 2 WTP
3. Sg Batu WTP
4. Sg Langat WTP
CIMAH Report above WTPs was prepared by Competent Person
and has been submitted to Major Hazard Dept. of DOSH
Putrajaya in March 2010 (3rd Revision)
Information to Public was carried out / presented at respective
Local Council (Majlis Daerah Tempatan) meeting.
Emergency Response Plan established and tested annually by
conducting drill i.e Chemical Leaks or Fire.
Formation of the Chlorine Handling Team, First Aider and
Emergency Response Team and Chlorine Task Force.
52/80
Major Hazard Installation - Control
ELIMINATION
Not possible
SUBSTITUTION
Possible but very costly and cause a lot
of problems especially statutory
requirements amendment.
ISOLATON
Enclosed type of building.
The storage and operation building is
isolated and separated from other
chemicals process building.
The chlorine preparation were split into
three rooms i.e Loading Bay,
Evaporator and Chlorinator.

53/80
26
ENGINEERING
Installation of Scrubber System,
Leak Detectors, Auto Closure
(Shut-off) system, Ventilation
Fan and Exhaust Fan (LEV/GEV)
Chlorine SCRUBBER SYSTEM

54/80
ADMINISTRATIVE
Establishment of Procedures,
Preventive & Corrective
Maintenance Programme, Chlorine
Task Force Group and installation
of signages.
PPE
SCBA, Full Face Mask,
Chemical Suit and others
ordinary PPE.
Chlorine Emergency Kit
Portable Gas Detector

55/80
27
Hazard Control at WTP
- Engineering

56/80

- Administration

57/80
28
- PPE
SCBA SET

58/80
Housekeeping Quality Environment

(QE)

59/80
29
Emergency Response Brief
Crisis Management Group (CMG) and Emergency Response Team (ERT)
have been formed comprises of various discipline and were put in
standby and rotation basis.
Trained regularly, in-house or at the manufacturer premises.
In the event of crisis, the crisis will be controlled from the Crisis
Command Centre which has all the facilities i.e. telephone, fax, WTPs
documents and etc.
CMG at HQ level is headed by Chief Operating Officer as Chairman of
Crisis Management Committee and the Safety and Health Officer as the
Advisor.
On-site CMG is headed by the General Manager or Regional Manager or
Plant Manager (depend on the level of crisis) as the Emergency Manager.
Procedure were established in Crisis Management Plan and WTP
Emergency Response Plan.

60/80
Classification of Crisis
CRISIS CODE DETAILS OF CLASSIFICATION OF CRISIS FOR PNSB
1. GREEN Will cause minimal interruption to the operation of a facility which could be rectified or remedied within 24 hours and
treated water loss of then 100 ML
The incident can be immediately brought under control without involving outside assistance
Does not attract media attention or public scrutiny
Its severity will not affect the safety of the public or the environment
Minor IT problem
2. YELLOW Will cause interruption to the operation of the WTP/Dams which could be rectified or remedied within 24 hours and
treated water loss of more than 100 ML but less than 300 ML
Cannot be immediately brought under control under Code Green
Has a potential to attract media attention and public scrutiny
Its severity will have an adverse effect on the safety of the public or environment
3. RED Will cause interruption to the operation of the WTP/Dams which could be rectified or remedied within 72 hours and
treated water loss of more than 300 ML
Poses an actual or potential threat to the long term ability of the company to do business due to its impact on PNSBs
operability, image and profitable
Has a potential to attract media attention and public scrutiny
Cannot be brought under control by Code Yellow
Total IT failure

61/80
30
Introduction
Policy
Evaluation

62/80
Site HSE Inspection / Audit -

( Internal / External )
Type of Inspection or Audit

conducted :
Site Safety Inspection
Area HSE Inspection
Surveillance Audit
Competition Audit
NCOSH and MSOSH
DOSH
* CIMAH Audit
* CF Renewal
* Health Surveillance Audit
* Information to Public

63/80
31
( Internal / External )
Type of Audit conducted :
Compliance Audit
Surveillance Audit
Systems:
* ISO 9001 : 2008
* ISO 14001: 2004
* OHSAS 18001:2007

64/80

( NCOSH / MSOSH Award )

65/80
32
Accident Reporting & Investigation
Procedure established Accident Reporting and Investigation.
Currently the procedure is in the process of updating due to new
regulations released.
As at today only accident that categorized as First Aid case are
recorded.
Anybody can notify an accident to the Management or HSQM
Section but the Immediate Superior of the victim must forward a
report within 24 hours and DOSH / Authority.
Within 7 days, an investigation report of the accident must be
forwarded to the Management & state DOSH
Safety & Health Officer with the assistance of Accident
Investigation Team (AIT) is responsible to carry out the accident
investigation.

66/80
Area HSE Inspection
Conducted monthly by
Safety Committee
members.
The findings can
resulted in raising of
USA/USC (U-See-U-Act),
NCR or verbal
instruction.
Plant Assessment Audit
by Internal Audit
Department.

67/80
33
Accident Reporting Form

68/80
Introduction
Policy
Evaluation

69/80
34
Preventive and Corrective Action
Procedure established Non-Conformances, Corrective and
Preventive Actions.
Any Non-Conformances or Potential Non-Conformances resulted in
Corrective Action Request (CAR) raised.
The sources of Non-Conformances could be from: -
non-compliance to statutory & regulatory requirements.
unsafe acts or unsafe conditions (U-See-U-Act).
symptoms of equipment or instrument.
monitoring & measurement records.
maintenance or services reports.
non-compliance to safety procedures.
Safety & Health Officer / Regional HSE Technician is responsible
to monitor and evaluate the Non-Conformance rectification
process.

70/80
Continual Improvement Programme

Some of the programme that contributes to the continual
improvement of HSE Management System are as follows :
Implementation of Quality Control Circle (QCC).
Implementation of U-See-U-Act company wide
Implementation of Quality Environment - 5S Programme
Implementation of HSE Safety Management System all worksites.
Community Services and Social Activities :
Bridget Penyelamat Sungai (BPS) School Children visit WTP.
Program Turun ke Padang (TKP) PNSB staffs visit schools
Lawatan ke Kilang-kilang PNSB staffs visit factories for
environmental awareness programmes.

71/80
35
Community Involvement
Information to Public
River Rescue Brigade (BPS)
Turun ke padang (TKP)
Factory visit
HSE Exhibition (OSH Day)
CSR Corporate Social
Responsibility
WTP Open Day in conjunction
of World Water Day

72/80
COMPETITION NCOSH AWARD
Feb 2007 LPA SSP2 telah merangkul Trofi Emas di dalam Anugerah
FEB 2007 Kebangsaan Keselamatan & Kesihatan Pekerjaan 2006
anjuran Majlis Negara bagi Keselamatan dan Kesihatan
Pekerjaan, Kementerian Sumber Manusia
SSP2 WTP HAS WON GOLD TROPHY IN NATIONAL OCCUPATIONAL SAFETY & HEALTH AWARD
2006 ORGANISED BY NATIONAL COUNCIL FOR OCCUPATIONAL SAFETY AND HEALTH,
MINSTRY OF HUMAN RESOURCE

73/80
36
July 2008 LPA Wangsa Maju telah merangkul Trofi Emas di dalam
July 2008 Anugerah Kebangsaan Keselamatan & Kesihatan
Pekerjaan 2008 anjuran Majlis Negara bagi Keselamatan
dan Kesihatan Pekerjaan, Kementerian Sumber Manusia
W.MAJU WTP HAS WON GOLD TROPHY IN NATIONAL OCCUPATIONAL SAFETY & HEALTH
AWARD 2007 ORGANISED BY NATIONAL COUNCIL FOR OCCUPATIONAL SAFETY AND HEALTH,

74/80
COMPETITION MSOSH AWARD
MSOSH Annual Occupational Safety and

Health 2007 Awards Gold Class II For
Sungai Batu Water Treatment Plant

Health 2007 & 2009 Awards Gold Class II for
Sungai Langat Water Treatment Plant

Health 2007 & 2009 Awards Gold Class II
For Bukit Nanas Water Treatment Plant

Health 2006 & 2009 Awards Gold Class II
For SSP2 Water Treatment Plant

75/80
37
COMPETITION MSOSH AWARD

Health 2011 Awards Gold Class I For
1. Sungai Selangor Phase 2 WTP
2. Wangsa Maju WTP
3. Sg Batu WTP
4. Bukit Tampoi WTP
5. Kalumpang WTP
6. Sg Selisek WTP
7. Sg Dusun WTP
8. Ampang Intake WTP

76/80
DIS. 2010 LPA Bukit Nanas telah merangkul Trofi Emas di dalam
December 2010 Anugerah Kebangsaan Keselamatan & Kesihatan
BUKIT NANAS WTP HAS WON GOLD TROPHY IN NATIONAL OCCUPATIONAL SAFETY & HEALTH
AWARD 2010 ORGANISED BY NATIONAL COUNCIL FOR OCCUPATIONAL SAFETY AND HEALTH,

77/80
38
DIS. 2011 LPA Sg Selangor Fasa 2 telah merangkul Trofi Emas di

December 2011 dalam Anugerah Kebangsaan Keselamatan & Kesihatan
SSP2 WTP HAS WON GOLD TROPHY IN NATIONAL OCCUPATIONAL SAFETY & HEALTH AWARD
2011 ORGANISED BY NATIONAL COUNCIL FOR OCCUPATIONAL SAFETY AND HEALTH, MINSTRY
OF HUMAN RESOURCE

78/80
CERTIFICATION
ISO 9001:2000 ISO 14001:2004 OHSAS 18001:2007 ISO/IEC 17025
SSP2 WTP SSP2 WTP SSP2 WTP SSP2 WTP
Wangsa Maju WTP Wangsa Maju WTP
Northern Region Office Northern Region Office
Rantau Panjang WTP Rantau Panjang WTP
Bernam River Headworks WTP Bernam River Headworks WTP
Central Region Office Central Region Office

Bukit Nanas WTP Bukit Nanas WTP
Sg Batu WTP Sg Batu WTP
Gombak WTP Gombak WTP
Southern Region Office Southern Region Office
Sg. Langat WTP Sg. Langat WTP

Cheras Mile 11 WTP Cheras Mile 11 WTP
Bukit Tampoi WTP Bukit Tampoi WTP
Batang Kali WTP Batang Kali WTP

North Hummock WTP North Hummock WTP
Kuala Kubu Bahru WTP Kuala Kubu Bahru WTP
Sg Dusun WTP Sg Dusun WTP
Ampang Intake WTP Ampang Intake WTP
Salak Tinggi WTP Salak Tinggi WTP
Sg Rangkap WTP Sg Rangkap WTP
SIRIM Total - 20 SHAH
BERHAD, Sites ALAM, SELANGOR
79/80
39
dari

80/83
80/80
40

5-Experience Sharing - Winner of OSH Award 2011-2010 (Industries)

Hochgeladen von

Dokumentinformationen

Originalbeschreibung:

Copyright

Verfügbare Formate

Dieses Dokument teilen

Dokument teilen oder einbetten

Freigabeoptionen

Stufen Sie dieses Dokument als nützlich ein?

Sind diese Inhalte unangemessen?

Copyright:

Verfügbare Formate

5-Experience Sharing - Winner of OSH Award 2011-2010 (Industries)

Hochgeladen von

Copyright:

Verfügbare Formate

EXPERIENCE

SEMINAR ON OCCUPATIONAL SAFETY & HEALTH (OSH) MANAGEMENT SYSTEM

SEMINAR ON OCCUPATIONAL SAFETY & HEALTH (OSH) MANAGEMENT SYSTEM

Puncak Niaga Holdings Berhad

An investment holding company with interest in infrastructure activities

Listed on the Bursa Malaysia on 8 July 1997.

SEMINAR ON OCCUPATIONAL SAFETY & HEALTH (OSH) MANAGEMENT SYSTEM

Syarikat Bekalan Air Selangor Sdn

Puncak Research Centre Sdn Bhd

Puncak Seri (M) Sdn Bhd (100%)

Puncak Niaga (India) Sdn Bhd

NS Water System Sdn Bhd (100%)

NS Water Management Sdn Bhd

Rantau Panjang BATU DAM

and WTPs 2 Built by PNSB during Water Crisis

3 Dams managed by PNSB

Y.Bhg Tan Sri Dato (Dr) Rozali Ismail Executive Chairman

HUMAN RESOURCES & CONTRACT &

To be the leading and

SEMINAR ON OCCUPATIONAL SAFETY & HEALTH (OSH) MANAGEMENT SYSTEM

SEMINAR ON OCCUPATIONAL SAFETY & HEALTH (OSH) MANAGEMENT SYSTEM

CV PUNCAK NIAGA (M) SDN BHD

SEMINAR ON OCCUPATIONAL SAFETY & HEALTH (OSH) MANAGEMENT SYSTEM

PNSB financed, designed, constructed, operate, maintain and sell treated

SEMINAR ON OCCUPATIONAL SAFETY & HEALTH (OSH) MANAGEMENT SYSTEM

Our Business Under the Privatisation

PNSB took over, operate, maintain, manage, rehabilitate and refurbish 27

SEMINAR ON OCCUPATIONAL SAFETY & HEALTH (OSH) MANAGEMENT SYSTEM

SYABAS, PNHB 70%-owned subsidiary, took over the responsibility of

Acquisition of PUAS BHD from State Government of Selangor

Our Business Under the Privatisation

Operation and Maintenance of Three Dams:-

SG. LANGAT KLANG GATES TASIK SUBANG

SALAK TINGGI SG PUSU (CLOSED)

TOTAL = 7 TOTAL = 9 TOTAL = 10

SEMINAR ON OCCUPATIONAL SAFETY & HEALTH (OSH) MANAGEMENT SYSTEM

Water Supply System Responsibility

WATER TREATMENT PLANT

PNSB RESPONSIBILITY SYABAS RESPONSIBILITY

SEMINAR ON OCCUPATIONAL SAFETY & HEALTH (OSH) MANAGEMENT SYSTEM

SSP 2 South Region Central Region North Region Wangsa Maju

8 WTPs 8 WTPs 10 WTPs

Process Flow Chart (Common) KLANG GATE DAM

RAW WATER FROM

+ Fluoride (Sodium Silico fluoride)

SEMINAR ON OCCUPATIONAL SAFETY & HEALTH (OSH) MANAGEMENT SYSTEM

HSE Policy Information

First established in 1999

SEMINAR ON OCCUPATIONAL SAFETY & HEALTH (OSH) MANAGEMENT SYSTEM

OHSAS TRAINING FOR

OHSAS 18001 VS MS 1722

Corporate & Regional Safety

SEMINAR ON OCCUPATIONAL SAFETY & HEALTH (OSH) MANAGEMENT SYSTEM

Corporate HQ (HSQM Section)

Responsibility and Accountability

SEMINAR ON OCCUPATIONAL SAFETY & HEALTH (OSH) MANAGEMENT SYSTEM

SEMINAR ON OCCUPATIONAL SAFETY & HEALTH (OSH) MANAGEMENT SYSTEM

CHLORINE TOOL KIT, PPE

SEMINAR ON OCCUPATIONAL SAFETY & HEALTH (OSH) MANAGEMENT SYSTEM

HSE Management Review Toolbox Briefing

HSE Meeting Forklift Maintenance / Inspection

Implementation & Operation

SEMINAR ON OCCUPATIONAL SAFETY & HEALTH (OSH) MANAGEMENT SYSTEM