Introduction to smartShift

Leading the enterprise software management revolution with automation

Table of Contents
1. About Us
2. Our Service Offerings
3. Our Clients Portfolio



and experts in our field COPYRIGHT © 2016 SMARTSHIFT TECHNOLOGIES. Headquartered in New York. Cloud Transformation & Cloud Managed Services company in the world • Partnership with SAP and AWS • Owners of 5 patents for automated code transformations on SAP side • 100+ certified engineers in SAP and Cloud • We are client focused. quality conscious. US with offices in Germany & India • 200 customers world-wide. 700+ projects executed • Leading enterprise SAP Automation.About Us • Founded in 2002. ALL RIGHTS RESERVED 4 .

Germany Bangalore. USA Manneheim.India New York. ALL RIGHTS RESERVED 5 . USA Our Offices COPYRIGHT © 2016 SMARTSHIFT TECHNOLOGIES.Boston.


BP. access control. Daimler 8+ years of experience in cloud transformation projects Cloud Lift & Shift/ Certified consultants with expertise in AWS and MS Azure 24 by 7 rotational shifts to manage services for global clientele Cloud Managed Tracking of KPI’s and regular reporting on SLA’s Services Emphasis on physical security. and data protection 7 .We are focused on our core areas… Decades of research & investment into a tool to aid in upgrades Quicker turnaround time on upgrades projects SAP Migration/ Performance tuning of custom SAP applications Transformation Seasoned consultants with a wide range of SAP skills Clientele world-wide including BMW.

PROPRIETARY AND CONFIDENTIAL .smartShift’s SAP . been made to successful been parsed to patents around model.Patented Automation LONG TERM INVESTMENT AND DEVELOPMENT LEADING TO UNIQUE VALUE FOR SAP CUSTOMERS VIA AUTOMATION 20+ Yrs $250m 750+ 1B LOC Patented Projects R&D Investment Projects Tested 5 Patents Core Significant Experience of Over a Billion Developed and transformation investment has over 750+ lines of code have registered 5 engine. meta. and SAP make this a transformation make this truly automated code rule-sets as a reliable solution projects scalable transformation result of 20+ yrs of Development COPYRIGHT © 2016 SMARTSHIFT TECHNOLOGIES.

PROPRIETARY AND CONFIDENTIAL . Impact of our automation expertise on SAP projects LEVERAGE AUTOMATION TO IDENTIFY & REDUCE PROJECT RISK AND ACCELERATE YOUR END STATE OBJECTIVES Typical Duration of an Enterprise Custom Code Transformation Project Manual Approach >4X time Other competitive analysis tools >2X time 0 10 20 30 40 50 60 70 TIME IN WEEKS Analysis Code changes Integration testing UA testing Rapid Predictable Accurate Up to 80% reduction in time Exact timelines quoted up front and backed Completed with full adherence to by a 100% service level guarantee known vendor and client specifications COPYRIGHT © 2016 SMARTSHIFT TECHNOLOGIES.

architects that designed and stack setup and capability implemented solution. 10 . Automated provisioning 2 week standard onboarding Quickly orchestrate and replication to cloud process capabilities. flexibility. highly Lift & Shift cloud infrastructure for environments with skilled and experienced existing workloads minimal downtime or risk shared services team. development teams to increase system Re-factor Team is trained by the same create optimal full performance.Quick and Secure Transformation of Infrastructure OFFERING CONFIGURABLE OPTIONS FOR EFFECTIVE MIGRATIONS TO THE CLOUD Planning Migration & Onboarding & Analysis Development In-depth training to 24/7 Strategize and Develop application and managed services team of Collaborate with client infrastructure designed to Re-platform/ new system architecture.

Propose multiple cloud 2. Depending on the scope of the 1. Develop and train SOPs to CMS architecture design solutions environments first using puppet or other 3. Develop and provision lower 2. Set up ticketing platform budget readiness for production 5. “Onboard” the application to smartShift’s application and existing applications and environments. Work with the customer to configuration management scripts environments to proactively identify determine the best solution 3. Set up intelligent monitoring on 3. Integrate escalation processes with client application support teams to ensure SLA adherence 11 . and 4. Joint UAT with client to validate incidents within their timeline and infrastructure functionality. security. Understand the client’s 1. determine cloud managed services (CMS) team infrastructure automation needs over 2-4 weeks 2.Cloud Transformation Process Planning Migration & Development Support Discovery & Plan DEV/QA STAGE PROD 24 x 7 Managed Services 1.

and development technologies • Maintains production systems at 99. and Technology Agnostic 24/7 CROSS FUNCTIONAL SERVICES THAT EXTEND LEAGUES BEYOND A NOC • Shared managed services team with 45 members trained in enterprise. open source. Experienced.SLA Driven.99% monthly uptime SLAs • smartShift currently provides over 300+ services across 40 different technologies • ITIL certified engineers operating in an ISO27001 certified company • Average customer tenure with smartShift is 3+ years • Managed up to 1500 cloud instances 12 .

Services Offered Infrastructure Security Database Application Monitoring Management Management Management • Memory Utilization • Infrastructure • Process • Backup Service • Disk Usage Hardening Management • Log Management • Disk Reads and • Firewall Access • Backup Service • Administration Writes • Anti-Virus • Administration Service • Swap Memory • Security Patches Service • JVM Management Usage • Performance • Performance • System Uptime Tuning Service Tuning Configuration Disastor Recovery AWS Account Management Management Management • Gold Image Creation • High Availability Set Up • AWS account • Configurations Updates Maintenance management • DR setup maintenance • Billing Management 13 .

Powerful Monitoring Capabilities 14 .

Advanced Service Desk 15 .

Don’t Forget We are pioneers in the SAP space…We take complete ownership and deliver projects quicker than most others We have huge expertise in AWS and Azure and can reduce your cost spent on infrastructure by transporting & transforming your applications to the cloud Once we move you to the cloud. we will manage your assets on the cloud 24 by 7 using best in breed tools and experienced staff .




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