Certified Administrator Mock Exam - Salesforce Ben

2/10/2017 CertifiedAdministratorMockExamSalesforceBen
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Certied Administrator Mock Exam
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The Salesforce.com Certied Administrator exam is intended for an individual who has experience performing as a Salesforce Administrator. This Quiz is designed
to give you an idea of what to expect in the actual exam. The questions contained in this quiz are short and snappy as opposed to the ocial exam where you can
expect answers to be in a scenario possibly with relevant images. If you read the scenario carefully though, you should nd a simple question embedded.
60 Multiple Choice Questions, if a checkbox is present, more than one answer is required
There is a 90 minute time limit on this Quiz
65% is the ocial passing score
Results
37 of 60 questions answered correctly
Your time: 00:21:22
You have reached 37 of 60 points, (61.67%)
View questions
1. Question
Which of the following are standard Salesforce Objects?
1. Opportunity Product
2. Pricebook
3. Contract
4. Ticket
Incorrect
2. Question
Which of these objects can you map a eld to on lead conversion?
1. Contacts
2. Opportunities
http://www.salesforceben.com/certifiedadminmockexam/ 1/40
3. Account
4. Cases
Incorrect
3. Question
What should a system administrator consider before importing a set of records into Salesforce?
1. Validation rules are not triggered when importing data using the import wizard
2. The import le should include a record owner for each record
3. Data should be de-duplicated in the import le prior to import
4. Currency eld values will default to the personal currency of the record owner
Incorrect
4. Question
Which statements about custom summary formulas in reports is true?
1. Custom summary formulas can reference another custom summary formula
2. Reports can be grouped by a custom summary formula result
3. Custom summary formulas can reference a formula eld within a report
4. Custom summary formulas can be used in a report built from a custom report type
Incorrect
5. Question
What can an email template contain?
1. Macro
2. Attached File
3. Text
4. Merge Field
Incorrect
6. Question
A tab is automatically created when you create a custom object.
1. False
2. True
Correct
7. Question
A system administrator needs to restrict users ability to view a dashboard. How can this be accomplished?
1. Restrict the access to the folder that the source report is located
2. Create a sharing rule to restrict the access
3. Disable access to the dashboard on the users prole
4. Restrict the access to the folder that the dashboard is located
Correct
8. Question
How many objects may be imported or updated using the data loader in one operation?
1. 10
2. 5
3. Unlimited
4. 1
Incorrect
9. Question
Is it possible to share a custom object record manually?
1. False
2. True
Correct
10. Question
What is a roll-up summary eld?
1. A roll-up summary eld is a custom eld that aggregates child record information into the parent record
2. The roll-up summary eld gives you a summary of the data type and object relationship.
3. A roll-up summary eld lets you rollback the data that was changed last week
4. The roll-up summary eld is accessible via the API
Correct
11. Question
Fields which are hidden using Field-Level-Security are still subject to Validation Rules?
1. False
2. True
Correct
12. Question
How do you delete a user?
1. Deleting all information from their prole.
2. Using an external application
3. You cannot delete a Salesforce User
4. Going to their prole and clicking the delete button
Correct
13. Question
You can restrict a proles view to a certain eld by using which feature?
1. Roles
2. Field Level Security
3. Permission Sets
4. Proles
Correct
14. Question
What type of report cannot be used to populate a chart in a dashboard?
1. Matrix
2. Tabular
3. Summary
Incorrect
15. Question
Field Level Seurity or Page Layout can be used to make a eld required
1. True
2. False
Correct
16. Question
What are the different types of Sharing Rules?
1. Lead Sharing Rules
2. Case Sharing Rules
3. Solution Sharing Rules
4. Custom Object Sharing Rules
5. Account Sharing Rules
Incorrect
17. Question
Quotes & Opportunities are part of which cloud product?
1. Marketing Cloud
2. Sales Cloud
3. Service Cloud
4. Analytics Cloud
Correct
18. Question
To track revenue gain or loss based on currency uctuations, you must implement what feature?
1. Advanced Currency Management
2. Multi-Currency
3. Sandbox
4. Territory Management
Incorrect
19. Question
If the Org Wide Default is Public Read/Write, what feature in Salesforce is needed to restrict access to that object?
1. Record Type
2. Prole
3. Role Hierarchy
4. Page Layout
Incorrect
20. Question
What are the ways leads can be captured with Salesforce? (Choose two answers)
1. Lead Assignment
2. Web to Lead
3. Email to Lead
4. Lead Import
Incorrect
21. Question
A user would like to generate a list of contacts for a mailing list. What type of report would be the most appropriate to use?
1. Tabular
2. Joined
3. Summary
4. Matrix
Correct
22. Question
A customer service manager would like to automatically assign cases to the most appropriate agent to handle the request. What feature could be used:
1. Case Assignment Rules
2. Case Escalation Rules
3. Web to Case
4. Email to Case
Correct
23. Question
The Sales Director wants to be alerted to deals that are greater than $1,000,000. Which toolscan you use to achieve this?
1. Big Deal Alerts
2. Create a report and monitor it daily
3. Workow - Create a workow to send an email if an Opportunity amount is great than 1,000,000
4. Ask the Sales Director to create a list view which shows Opportunities greater than 1,000,000
Incorrect
24. Question
When a lead is converted, it becomes an Account, Contact, and Opportunity (unless you opt out of creating an opportunity)
1. True
2. False
Correct
25. Question
Why should you consider using the Import Wizard over the Data Loader?
1. If you require some De-Duplication
2. If you need to import more than 1,000,000 records
3. If you need to import to custom objects only
4. You need eld auto-mapping functionality
Incorrect
26. Question
Data loss can occur when changing elds from the following types (choose all that are correct)
1. Changing from a Number eld to a Text eld
2. To a Number eld from any other type of eld
3. Changing from a checkbox to any other type of eld
4. Changing from a multi-select picklist to any other type
Correct
27. Question
Formulas ignore Field Level Security settings
1. True
2. False
Correct
28. Question
An Approval Process begins when a record is..
1. Saved
2. Edited
3. Created
4. Submitted for Approval
Correct
29. Question
A user can save a record even if a data validation error message appears
1. False
2. True
Correct
30. Question
A Sales Managerwould like to get a report of opportunities grouped by sales stage. What kind of report meet this requirement:
1. All Salesforce Reports
2. Summary
3. Matrix
4. Tabular
Correct
31. Question
Which of the following elds CANNOT be a controlling eld for Dependent Picklists?
1. Standard Picklist
2. Custom Multi-Select Picklist
3. Standard Checkbox
4. Custom Picklist
5. Custom Checkbox
Correct
32. Question
Workow cannot be triggered upon import
1. False
2. True
Correct
33. Question
Can you uninstall an App Exchange application once it has been deployed?
1. No
2. Yes
Correct
34. Question
When converting a Lead, what values are transferred to the Opportunity?
1. Close Date = Today
2. Stage = First stage in list
3. Amount = Lead Amount
4. Close Date = Last day in scal quarter
Incorrect
35. Question
Which proles listed are a standard Prole? Select all that apply
1. Standard User
2. Marketing User
3. Invoice Manager
4. Contract Manager
Correct
36. Question
You want to give a prole access to a custom object. What would be the best way to do this?
1. Clone a standard prole and grant additional access
2. Create a permission set and assign it to relevant users
3. Create a new prole and grant access
4. Edit a standard prole
Incorrect
37. Question
What is a Junction Object?
1. A Many-to-Many relationship created with two lookup relationships
2. A Many-to-Many relationship created with two lookup master-detail relationship
3. A standard object
4. An object type to connect external web services
Correct
38. Question
Which of these actions can be triggered from a Workow?
1. Email Sent, Field Update
2. Create Object, New Task, Email Sent,
3. Field Update, New Task, Email Sent, Outbound Message
4. Field Update, Email Sent, APEX Trigger, New Task
Correct
39. Question
What is true about dynamic dashboards:
1. A dynamic dashboard will refresh automatically several times a day
2. If a user wants to customise the dashboard, they should use a dynamic dashboard
3. A dynamic dashboard will show data according to the user's security settings
4. In dynamic dashboards, the source reports used can vary according to the user
Incorrect
40. Question
Which of these is not a Salesforce feature?
1. Web to Lead
2. Email to Lead
3. Web to Case
4. Email to Case
Incorrect
41. Question
What is the maximum number of Components available on a Dashboard?
1. 10
2. 50
3. 20
4. 5
Incorrect
42. Question
What should a system administrator use to disable access to a custom application for a group of users?
1. Page Layouts
2. Proles
3. Sharing Rules
4. Web Tabs
Correct
43. Question
All of the following objects may have a queue EXCEPT
1. Leads
2. Cases
3. Custom Objects
4. Accounts
Correct
44. Question
A roll-up summary eld requires a Master Detail relationship
1. False
2. True
Correct
45. Question
What is a Bucket Field?
1. Used in reports to categorise and group report values
2. A custom eld that can be created to store a nite amount of values
3. A custom eld that can be created to group values
4. Used to group multiple workows
Correct
46. Question
You can make elds visible, read-only, and required using Page Layouts.
1. True
2. False
Correct
47. Question
Where can you make a eld required? (Select all that apply)
1. Page Layouts
2. Validation Rules
3. Workow Rule
4. Field Edit page
5. Record Type
Correct
48. Question
A customer service manager would like to automatically assign cases to the most appropriate agent to handle the request. What feature could be used?
1. Web to Case
2. Case Assignment Rules
3. Case Escalation Rules
4. Email to Case
Correct
49. Question
You can use standard reports when creating Dashboards?
1. False
2. True
Incorrect
50. Question
What permissions are needed to import leads and contacts to a Campaign?
1. Marketing user checkbox & prole
2. Marketing user checkbox on user.
3. Marketing user prole
4. Marketing User permission set
Correct
51. Question
A sales manager would like to view a dashboard from the perspective of different users and switch between users without editing the dashboard, how would an
administrator enable this?
1. Grant the sales manager the "Drag-and-Drop Dashboard builder" permission
2. Grant the sales manager the "Manage Dynamic Dashboards" permission
3. Create the dashboard as a dynamic dashboard
4. Grant the sales manager the "View my Teams Dashboard" permission
Incorrect
52. Question
What is conditional highlighting for reports?
1. You can set conditions that when met, will report the calculated elds
2. Lets you make calculations on custom elds
3. Shows you visual highlights depending on a threshhold
4. Users can highlight particularly interesting parts of a report
Correct
53. Question
In which scenarios will the sharing button appear?
1. When the sharing model for the object is private or public read only
2. When the sharing model for the object is private
3. When the sharing model for the object is public read/write
4. It will always appear
Incorrect
54. Question
A users security token will be refreshed every time their password is changed.
1. False
2. True
Correct
55. Question
Standard picklist elds cannot be dependent elds
1. True
2. False
Correct
56. Question
Is it possible for a user to own a record and not see it?
1. True
2. False
Incorrect
57. Question
An Marketing manager would like to generate a list of contacts for a mailing list. What type of report would be the most appropriate to use:
1. Matrix
2. Tabular
3. Mailing
4. Summary
Correct
58. Question
When are Data validation Rules Enforced?
1. Upon editing a eld
2. Upon closing the record
3. Upon opening a record
4. Upon saving a record
Correct
59. Question
A user can still report on a eld they have access to, if it is hidden from the page layout
1. False
2. True
Correct
60. Question
Gauge and metric dashboard component types are based on what from a report?
1. Grand Total
2. Average
3. Chart
4. Sum
Incorrect
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213 thoughts on Certied Administrator Mock Exam
Palani Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=10838#respond)

March 25, 2015 at 12:08 pm (http://www.salesforceben.com/certied-admin-mock-exam/#comment-10838)
I have enjoyed the quiz
Ashish Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=10855#respond)

March 26, 2015 at 12:37 am (http://www.salesforceben.com/certied-admin-mock-exam/#comment-10855)
Great quiz for practice. Thanks for putting out.
Emer Ingeniero Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=10856#respond)

I passed. If I get the courage to take the actual exam I hope I do it as well or even better as I did on this one
ben@ben-mccarthy.com Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=10872#respond)

Im sure you will Emer! Some of the questions in the real exam are more wordy and scenario based, but if you read carefully, the
principle is the same.
Connie Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=31572#respond)

July 29, 2016 at 4:17 am (http://www.salesforceben.com/certied-admin-mock-exam/#comment-31572)
Hi! Im taking the salesforce training class in Sept any suggestions? Im very nervous. Im trying to collect as much
information as possible beforehand.
Connie
Reply (http://www.salesforceben.com/certied-admin-mock-exam/?
Raakesh
replytocom=38179#respond)
February 2, 2017 at 12:48 pm (http://www.salesforceben.com/certied-admin-mock-exam/#comment-38179)
go ahead.All the best
Jennyli Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=37104#respond)

January 6, 2017 at 3:24 am (http://www.salesforceben.com/certied-admin-mock-exam/#comment-37104)
Is there a difference between a test and a formal test? My English is not very good.
Iain (http://mysalesforcestuff.blogspot.co.uk/) Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=10883#respond)

Great practice test Ben, thanks for setting this up. I like to do these now and again to try and keep fresh.
Im confused about one of the answers Formulas ignore Field Level Security settings is marked as False in your quiz but I always thought that
was true a couple of posts on success state that too https://success.salesforce.com/answers?id=90630000000h2qbAAA
(https://success.salesforce.com/answers?id=90630000000h2qbAAA).
Has this changed in recent editions?

Hi Iain, me too! Just to make sure I still know what Im talking about. This is actually a mistake on my part so will make sure I change
that right away, you can bump your score up 1 point too!
Anuj Sharma Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=18182#respond)

September 9, 2015 at 11:49 pm (http://www.salesforceben.com/certied-admin-mock-exam/#comment-18182)
Hi Ben,
Thanks for the great quiz. I am very new to SF and have scheduled an examination early next week with a preparation of
2 weeks. I passed this exam without even a single guess :). Hope i pass that you. Will keep you posted :)It would be great
if you can change the answer for Formulas ignore Field Level Security settingsquestion.
Thanks,
Anuj
Corinne Melchior Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=23556#respond)

January 28, 2016 at 6:02 pm (http://www.salesforceben.com/certied-admin-mock-exam/#comment-23556)
Hi Anuj,
What did you use to prepare for those 2 weeks? Were there any specic training sites? Im looking to take
my exam soon
Sindhu Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=38267#respond)

Hi Anuj,
I would like to know your exam experience. Can you send a brief description to my email
ineedsuccessasap@gmail.com (mailto:ineedsuccessasap@gmail.com). Ill be waiting for your response.
Sree
Brainman Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=10909#respond)

Maybe its slightly different word, but it seemed like I had the same question in 3 instances.
Thanks anyway! Passed with the skin of my teeth.
You can email me the certicate.
ben@ben-mccarthy.com
Maybe I should create a downloadable certicate
Cal Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=11308#respond)

April 10, 2015 at 12:34 am (http://www.salesforceben.com/certied-admin-mock-exam/#comment-11308)
Hi Ben,
Not sure if Im reading this correctly, but the following quiz answer is marked as False:
Field Level Security or Page Layout can be used to make a eld required.
While this other quiz answer is marked as True:
You can make elds visible, read-only, and required using Page Layouts.
There is a contradiction here; the rst answer implies Page Layouts cant be used to make elds required, and the second answer implies that it
can. Please tell me what you think!

Hi Cal,
The rst is a bit of a trick question, but you can expect these on the real test. It states that FLS or Page Layouts can be used, but only
Page Layouts can be used. You can only make a eld visible or read only using FLS but not required.
Hope this helps!
Cal Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=11318#respond)

Ah, I had a feeling that may have been the case. Thank you for clearing that up, Ben, very useful to know!
Reply
Prabha(http://www.salesforceben.com/certied-admin-mock-exam/?
August 10, 2015 at 12:25 am (http://www.salesforceben.com/certied-admin-mock-exam/#comment-17123)
Cool. I had the same qn..claried. Thanks.
davea0511 Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=31519#respond)

July 26, 2016 at 11:26 pm (http://www.salesforceben.com/certied-admin-mock-exam/#comment-31519)
((1=1) or (1=0)) evaluates to true every time. Thats just math.
Daniel (Bluewave) Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=11505#respond)

April 17, 2015 at 1:31 pm (http://www.salesforceben.com/certied-admin-mock-exam/#comment-11505)
70% its a pass at least.
Ben McCarthy (http://uk.linkedin.com/in/salesforceben) Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=11506#respond)

Nice! At least you deserve your Administrator Certication then Heres the Dev Exam I was talking about earlier
http://www.salesforceben.com/dev-401-quiz/ (http://www.salesforceben.com/dev-401-quiz/)
Haydar Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=11632#respond)

Hi Ben,
Thanks a lot for these questions and answers.
Very Helpful!
Just a question, are these questions that you created yourself or are they questions that have come from previous certication exams?
Thank you for your reply in adv.
Regards.

Thanks for your kind words Haydar.

These are questions myself and others have created. It is against Salesforce terms and conditions to publish questions from the
actual exam. This means that you can get your Certications taken away for doing so.
Hope this helps you out,
Ben
Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=11644#respond)
Haydar
Thanks for the quick reply Ben.

Infact I will be taking the certication exam for ADM 201 in 3 weeks.
I got 90% on your quiz. Hopefully i am on the right track.
Thanks again.
Haydar.
Ben McCarthy (http://uk.linkedin.com/in/salesforceben)
Good luck! Im sure you will do great.
MB Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=11890#respond)
Hi Ben
I worked previously on Salesforce administration in my prev company. Now I dont. But I like to get certied in Salesforce. Do you recommend that
I download walk through on my laptop and practice with it so that I can still stay in touch and learn more. Also taking your quiz when its time to
get certied. Do you think this will work for newbies.
Thanks
MB
Rena Bennett-Dellwo Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=12155#respond)

May 3, 2015 at 3:36 pm (http://www.salesforceben.com/certied-admin-mock-exam/#comment-12155)
Ben,
Great test! I was able to identify some areas that I need to go back and review. I wouldve done better by at least one answer if I couldve gone
back to change an answer like we can on the real test.
A note: I dont know if you randomize your questions, but in my version of the test, #60 seems to be a very near duplicate of #50 (or were you
trying to trick us by implying that theres a difference between the user and the manager?). #60 denitely has duplicate answers of Matrix.
Samarjeet Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=13360#respond)

Great quiz for refreshing your skills
barry schnee Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=13570#respond)

June 3, 2015 at 9:11 pm (http://www.salesforceben.com/certied-admin-mock-exam/#comment-13570)
I did very well on the mock exam. I took the Admin test today and did not pass. The material for the questions were different.
June 4, 2015 at 8:39 am (http://www.salesforceben.com/certied-admin-mock-exam/#comment-13582)
Hi Barry,
Sorry to hear you didnt do so well. You can always get an up-to-date material breakdown in the Salesforce Study Guide
(le:///Users/benmccarthy/Downloads/SGCertiedAdministrator%20(4).pdf). Personally I nd the mock exams helpful to reinforce your
learning and nd out where you have gaps in your knowledge. They should not be substituted for revision though. Let me know how
you get on.
ankur Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=14577#respond)

Hi Barry, Can you share some questions in ADMIN EXAM. I am also givng exam on 23rd June. I will be very grateful to you
Thanks
Ankur Mehta
Jamie Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=13587#respond)

Would be great to tell you which questions you failed on, to help focus on the areas to improve

Hi Jamie,
I may be mistaken but when I ran through this a few times as a test, the answers are displayed at the very end, each individual
question so you can see which ones you got wrong/right and what the correct answer was. If you try running through it again Im
condent that it will show you. Ben

Yeah well done for spotting the trick question Ben! I noticed it after I sent the note!
Ding Ding..round 2
Donnie Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=13598#respond)

Thanks for putting this together. i appreciate the practice. Now to just pass!

Hi I think the answers for these are wrong in your test?

21. Question
What type of report cannot be used to run a dashboard report?
1. Matrix
2. Tabular
3. Summary
The answer in the quiz is tabular but although very limited, you can use a Tabular report to create a basic Table in a Dashboard. In the report
you need to specify a row limit, then within the report choose which 2 elds to add to the Dash Table.
22. Question
Quotes & Opportunities are part of which cloud product?
1. Service Cloud
2. Sales Cloud
3. Analytics Cloud
4. Marketing Cloud
The answer on the quiz is Sales Cloud. But infact Service Cloud includes everything in Sales Cloud with some additional extras. So for me the
answer is either Sales or Service
Hope my comments help?

Hi Jamie,
Thanks for this, I have amended the dashboard report question as I agree with you and have reworded it slightly. On the 2nd
question however Opportunities & Quotes may be included with the Service Cloud license, but they are actually part of the Sales
Cloud product.
Thank you again!
Ben

Ah ok good point on the Sales Cloud Product vs License!!

This is the kind of thing which will catch me out so good question in that case!
shraddha Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=25512#respond)

Hi Ben,
So what is correct answer for this question. Answer list still shows Tabular to me which is not true Right?
1. Matrix
2. Summary
3. Tabular
kalyan Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=14534#respond)

Thanks. I enjoyed the mock test, Do you have mock test for sales cloud as well.
Mudasar Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=15090#respond)

Hi Ben,
How similar is the actual ADM 201 exam to this mock exam. I have done quite well in this mock exam so am hoping the exam is of similar format.

Hi Mudasar,
The mock exam questions are a lot shorter. This exam can probably take you 20-30 minutes but the real exam will take an hour plus.
The main reason is that the questions will be scenario based. This mock exam is designed to test your knowledge and if you have
any gaps. If you scored well in this test and have a good background of practical Salesforce experience plus revision, you should do
great! Good luck.
Mudasar Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=16109#respond)

Thanks Ben, I took the exam last week and am pleased to say I passed. The material on your website helped me
massively so wanted to say thank you.
Ben McCarthy Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=16113#respond)

Great! Good join Mudasar. Im really glad it helped you out and its absolutely no problem at all!
Vasanthi Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=15917#respond)

Hello Ben
Thanks for quiz. I am a beginner to Sales Force and doing your quiz gave me hope.
Suraj Gupta Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=16378#respond)

Hi Ben
I have passed the above quiz with 90% but not much condent to clear the actual Exam. Could you Please help me out through some points so
that it will become Easy to Pass the Actual Exam.
I want to tell you that I am a DEV 401 certied, but from the ADM 201, I dont know the level of Questions that comes in the Actual Exam. Is the
level or standard of questions are just same like the above quiz ?
please send me some of the more questions for Practice.
Your site bacically motivates me to jump further in Cloud.
Ben, Thank you for this that you have done .

Hi Suraj,
Thank you for your kind words.
The questions in my exams/quizzes should be used as a supplement to studying the features and also testing them out in Salesforce.
The questions in the actual exam are longer and are scenario based, while mine are short and snappy designed to test your
knowledge. If you are getting above 90% and have fully studied and tested the features in Salesforce, I would say you are in a very
good position to pass.
Good luck!
Ben
Edward Scott Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=16467#respond)

Thanks Ben for the practice exam. I scored a 75 percent on the exam and I am planning on taking the real thing next month. Would you say that
the topics in the exam are pretty similar to the topics in your practice quiz. Like most people here I am kinda nervous about the exam. I have been
an admin for about 3 years now and have been studying for a while. I just hate not knowing what the questions will look like on the exam. Thanks
again.

Hi Edward,
Not a problem. It looks like you are in an extremely good position to pass with 3 years experience behind you. The questions in the
real exam contain the same kind of content but are presented in a scenario based way and therefore seem more complicated. The
main thing to remember is that with 3 years of experience and a good amount of revision you have all the knowledge in your head to
easily pass. If you read the questions carefully and make use the of the entire 90 minutes or so Im sure you will surprise yourself!
Good luck with it!
Jun Liu Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=17415#respond)

Hi Ben,
I passed my ADM 201 exam today, just want to say thanks for your mock questions, it denitely helped.
Cheers,
Jun Liu
Thanks a lot Jun Liu! Congratulations on this big achievement.
von clark mcclendon Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=17549#respond)
August 21, 2015 at 7:15 pm (http://www.salesforceben.com/certied-admin-mock-exam/#comment-17549)
Hi Ben,
I took your quiz today and FINALLY I was able to see my weak areas. I barely passed it, but this quiz really helped guide me to focus on the
missed questions. I will continue to to study more as I take my ADM201 next Tuesday.
I will be back to take the DEV401 once Ive worked in the app a bit more.
Thanks,
Von
Heidi Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=17623#respond)

Hi Ben! Great test! I have my test tomorrow and am feeling pretty condent after using various resources and taking your test. One thing I wanted
to point out. It showed that I got a 50 out of 60. When I reviewed the answers, I noticed that only 6 of the 10 were visually marked as wrong (in
red). After scrolling through each one, I noticed that the multi select questions were not visually marking anything red.
1. If you checked a box, and it was wrong, it will show red. However:
2. If you did NOT check a box, and it shouldve been, it will just show green (visually deceptive, as green is used on other questions to show you
got it correct).
Just wanted to let you know, as I feel it could be confusing.
Thanks again!!
Peter Rodriguez Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=17835#respond)

Tanks for your effort Ben putting all your knowledge together it is really really helpful !!
Regarding this question I think there is a mistake :
Standard picklist elds cannot be dependent elds
Because in the picklist considerations there is :
Standard picklist elds can be controlling elds but not dependent elds.
https://help.salesforce.com/HTViewHelpDoc?id=elds_dependent_eld_considerations.htm&language=en_US
(https://help.salesforce.com/HTViewHelpDoc?id=elds_dependent_eld_considerations.htm&language=en_US)

September 1, 2015 at 11:33 am (http://www.salesforceben.com/certied-admin-mock-exam/#comment-17885)
Hi Peter,
Thanks for the feedback. Im not too sure what you mean though? It seems as if the question and the documentation match. Standard
picklist elds cannot be dependant but can be controlling.
Ruben Smith Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=17913#respond)

Hello Ben,
This is a great practice exam, thank you for sharing!! More so, thanks for sharing the wrong answers on this platform. This is benecial to study the
areas of weakness further. After taking the SU15 exam last week, and not passing, I can tell you that many of questions and their format are not
on this mock exam. I found your mock exam to be very straightforward an easy, the exam they provided was very tricky and misleading IMO.
Anyway, thanks for sharing Ill be on here every day until I pass perfectly.
Thanks
RS
Seamus Dee Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=17953#respond)

Great resource. Thanks. Id say the real exam is harder and certainly covers some areas that these questions dont, but it was still very good
practice. Id recommend going over the questions more than once if you dont get a super high score rst time round, just so that you understand
how the questions really work and where youre making the mistakes. Thats what I did and it helped me for sure. I got 65% the rst time I took
this and passed the real thing the next day.

Hi Seamus,
Thanks for your feedback and I completely agree. This Exam should be used to aid users revision in testing their knowledge in
particular areas. Big congratulations on passing.
Rene Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=18317#respond)

Hi Ben,
I passed my DEV 401 Certication today! Your mock exam is a great help Thank you!
I will now prepare to take ADM 201 and maybe have the exam in a month. Do you have additional reference materials or documents that I can use
for my review? Thank you!
Rene
Hi Rene,
Congratulations! If you look at the Get Certied link, you can see my mock exams for the admin certication too. Hope this helps.
Cory Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=18352#respond)

Hello Ben. There is a question on the 60 question mock exam, it was #36 on mine and it reads: The Sales Director wants to be alerted to deals
that are greater than $1,000,000.00. Which tool should you use to achieve this? The two answers given when the answers were given were #2.
Workow-Create a workow to send an email if an Opportunity amount is great than 1,000,000.00 and #3. Big Deal Alerts.
When I took another mock quiz of 20 questions (from salesforceben website) I had the same question but the answer came back as incorrect and
the answer was just #3. Big Deal Alerts and the Workow answer was not correct.
Thought Id clarify as Im sure that could be a similar question on the actual test that I have early tomorrow.
thanks for your feedback.
Cory

Hi Cory,
Thanks for commenting and Im glad you are using the tests. This is a bit of a tricky question, although the Workow & Big Deal Alerts
and both valid answers. The Big Deal Alert is actually the better answer as this feature has been specically designed to alert people
to big deals. In some of the questions you will nd questions like this where 2 answers are feasible, but its up to you to decide which
is the best tting answer.
Hope this helps,
Ben
Cory Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=18357#respond)

Thing about this question though was that it had checkboxes meaning it needed more than one answerif it would
have had circles it would have required only one answer.
Reply
Ben McCarthy (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=18358#respond)
Was the other exam Admin Quiz? I can get this changed as it should really be multiple choice.
Cory
Yes it was one of the 20 question quizes.
Glenn Nyhan Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=18375#respond)
Hello Ben,
Took this exam today and passed. This is a very good exercise to see where I might have gaps in my knowledge so as to go back by related
subject matter and see where I need additional study. Taking the exam on November 2nd so wish me luck. Thanks for posting this mock exam its
very useful.
Kind regards,
Glenn

Thanks Glenn and congratulations! Thats exactly why I made these exams, to ll Knowledge. Im sure you will do just great on game
day, youve got a lot of time to scratch up!
Mosleh Chowdhury (https://about.me/moslehchowdhury) Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=18709#respond)

I got 47/60 (78.33%).

Very good refresher, thanks Ben!
Sushma Ramakrishnan Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=18828#respond)

Darrell Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=19772#respond)

October 19, 2015 at 9:54 pm (http://www.salesforceben.com/certied-admin-mock-exam/#comment-19772)
There are two sets of two questions that are the same. One set is approx. at Q29 Q31 and the other set is about what report type is best for bar
chart dashboard.
Tim Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=20250#respond)

October 31, 2015 at 12:28 am (http://www.salesforceben.com/certied-admin-mock-exam/#comment-20250)
I think this is a good practice exam but would nd it much more helpful if the multi-select questions said Choose 2 or Select 3, like the actual
exam does. Some of your questions did but it wasnt consistent.
Ben McCarthy (http://uk.linkedin.com/in/salesforceben)Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=20268#respond)

Hi Tim, Thanks for the feedback. The main reason I do this is to challenge you on some of the easier questions. If you can do this with
my exam then you should nd the actual Salesforce exam even easier when they tell you how many to answer. Thanks, Ben
Colm Doran Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=20685#respond)

November 8, 2015 at 12:39 pm (http://www.salesforceben.com/certied-admin-mock-exam/#comment-20685)
Hi Ben,
Thanks for preparing the exam. Im sure a lot of time and effort went into it. I got 65% when I took it. So now I know the areas which I need to
improve on. Do you have any questions based on Salesforce for Outlook, Salesforce les/folders/Content Management, Salesforce1? Im just
looking at the study guide and saw some questions would come from those areas.
Regards,
Colm

Hey Colm,
Im glad you are getting a lot out of it. Im afraid I dont have any specic questions on those areas however, revision can take care a
lot of those features that the exams only touch on, as oppose to going into great detail.
Ben H Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=21017#respond)

November 16, 2015 at 8:17 am (http://www.salesforceben.com/certied-admin-mock-exam/#comment-21017)
Thanks for the quiz Im sure it will be helpful when it comes to taking the exam. Couple of things though:
Question 58; assuming of course you are the record owner, above them in the role hierarchy or system admin (i.e. have Full Access), the sharing
button will appear in both scenarios 1 or 3: https://help.salesforce.com/apex/HTViewHelpDoc?
id=faq_general_why_cant_i_see_the_sharing.htm&language=en_US (https://help.salesforce.com/apex/HTViewHelpDoc?
id=faq_general_why_cant_i_see_the_sharing.htm&language=en_US)
Question 41; I believe the correct answer is 2. System admin doesnt have the marketing prole, for example. Its now a feature licence assigned
at the user level. The only thing required at prole level is the relevant object (Campaign) access
Question 13; Option 4 is not really correct as if youre importing records to a child object in a master-detail relationship theres no owner eld. That
said, seeing as the question says consider then theres no harm in considering including one, although they of course wouldnt be able to map it
if they actually tried to import to a child object.
Hope this helps others in the future
Al Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=21661#respond)
December 1, 2015 at 5:21 pm (http://www.salesforceben.com/certied-admin-mock-exam/#comment-21661)
I just purchase the Quiz $5, How can I get the PDF File.Please Advice
Hi Morshed,
This has been emailed to you.
Thanks,
Ben
Al Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=21663#respond)
I got it. It was my Junk folder
Geovany Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=22035#respond)

I just want to know if the questions and answers are updated for the ADM 201 winter 16

December 11, 2015 at 1:16 am (http://www.salesforceben.com/certied-admin-mock-exam/#comment-22055)
Hi Geovany,
The certications are not updated each release, this is what the release maintenance exams are for. They may change over time but
the core information is still there.
Marta Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=22039#respond)

Hello Ben,
Thank you very much for this mock exam!
It is perfect for making (almost) last-minute revision (Im getting an exam exactly in a week).
Hopefully some questions will be similar. #FingersCrossed
Kind regards,
Marta
omveer Kundu (https://in.linkedin.com/in/omveer-kundu-46830bb4) Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=22236#respond)

Great quiz to improve your Knowleage and prepare for Exam

Thanks
Murthy Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=22248#respond)

paid $5 , can you send pdf doc
Usha Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=22298#respond)

Hi Ben,
This Mock test are very useful to the people who are appearing for SalesForce Certication. Can you please some more Mock tests?
beautiful sexy women (http://www.girlsgettingitonisreal.xyz) Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=22850#respond)

Thanks designed for sharing such a pleasant thought, piece of

writing is nice, thats why i have read it completely
Sudheer Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=22913#respond)

Very Helpful MOC. Test.

Learnt few things, which I have missed in my course.
Thanks for Sharing
Julija Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=23145#respond)

Hi, Please check question number 59. You have two options with the same answer matix and matrix.
Best,
Julija

Thanks for pointing this out Julija, I have updated this.
Julija Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=23148#respond)

Thanks, Ben.
I also had some doubts about Q31 Field level security or Page Layout can be used to make a eld required. Answered
Yes, but your correct answer is no, even if both eld level security and in page layout you can make eld required.
Can you a bit of explain an answer, or I missed something? Answer would be appreciated.
Hi Julija, you cannot make a eld required through FLS therefore it is false.
Julija
Thanks, I will check it once again. In any case Your Mock exam is good point to nd the gap in
knowledge
Christine
Hi Ben,
Great resource here.thank you!
I am wondering about the above discussion, it appears you can make a custom eld required via
FLS per below link, which is probably a more desirable way to do it if you want to be sure all
users are required to complete the eld, regardless of page layout perhaps?
https://help.salesforce.com/apex/HTViewSolution?id=000003107&language=en_US
(https://help.salesforce.com/apex/HTViewSolution?id=000003107&language=en_US)

February 4, 2016 at 7:47 am (http://www.salesforceben.com/certied-admin-mock-exam/#comment-23835)
Hey Christine, thank you very much!

Im afraid with Field Level Security (FLS), you can only make a eld either visible to your users or
read only, not required. In this link you send over this is describing making the eld requirement
on the page layout, a validation rule and on the eld denition when you create the eld.
Let me know if this makes sense.
Thanks,
Ben
Moe Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=23157#respond)

Hi Ben,
Is there any reason why the page freezes up and I have to start over?
Hi Moe, is happening every time you try? I havent had this report before.
Reply
Moe (http://www.salesforceben.com/certied-admin-mock-exam/?
Hi Ben,
It seems to be happening when using IE. Its nd in Firefox.
Alex Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=23160#respond)

Does the PDF doc come with answers?
Hi Alex, it does yet. Questions with Answers.
Joe Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=23186#respond)

Ben, I just purchased the study guide via my paypal account but never got directly how to access the guide. Help! Im already scheduled to take
the test in a couple of days..
Dinesh Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=23283#respond)

Now,after taken this exam,I got a view how to handle the main exam..I need a little more conspiracy options to select amongst ,which leads to
have much more condence..
Jenny Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=23596#respond)

Hi, I just purchased the pdf. Can you please email it to jenny.shrestha1@gmail.com (mailto:jenny.shrestha1@gmail.com) please
Alex Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=24179#respond)

Quick question Can you mass transfer accounts to more than 1 user? We had someone leave the organization and 2 people will be taking over
his accounts. I know mass transfer works from 1 user to another, but not sure if possible to transfer from 1 user to more than 1.
Thanks.
Magan Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=24235#respond)

I passe the quiz. I really hope I would do good in exam which is 7 days from today. I want to know how you go about few days before that exam
like, you just put everything off and relax or review everything over and over?

Personally I love to cram until I feel like I literally cant t anything further in my head. I dont really like relaxing as I feel like that If I
was revising and I revised a question that came up, that could be the one question that makes me pass!
Ciril Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=24243#respond)

Hi Ben !
First, thanks a lot for your impressive work within your blog, its very helpful for me.
I will pass the adm201 exam in 2 weeks, and Ive done all your tests. Could you give more ressources to test me ? Like online quizz, salesforce
questions() ?
Thank you in advance
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administer-exam-preparation-exam-taking-strategy/)
Yuval Aviram Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=24936#respond)

Hi Ben,
I have just nished successfully the Admin 201 test,
want to thank you for your site, Blog which i enjoy reading and for this Test.
kishore narumanchi Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=25403#respond)

Thanks Ben, I enjoyed the test and now, a certied Administrator.
Mikkel Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=25435#respond)

How close to the actual exam is this test?

Hi Mikkel, unfortunately the questions themselves are not the same as the actual test as this would be in breach of the T&Cs.
However, this test contains similar content to the real exam and is therefore designed to test you for gaps in your knowledge.
Thanks,
Ben
Mikkel Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=25510#respond)

Hi Ben, and thanks for your reply. So with an 80% pass on this test off the bat, I ought to be in a fair shape to stand the
real one.
shraddha Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=25519#respond)

not sure if below mentioned questions answers are correct ?

A system administrator needs to restrict users ability to view a dashboard. How can this be accomplished?
2. Create a sharing rule to restrict the access
4. Disable access to the dashboard on the users prole
In which scenarios will the sharing button appear?
1. When the sharing model for the object is private or public read only
2. When the sharing model for the object is private
3. When the sharing model for the object is public read/write
4. It will always appear
1. Tabular
2. Matrix
3. Summary

Hi Shraddha, The answers are A, A, A in the questions you have given me. Do you have any doubts?
Kat Bazyliuk Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=26556#respond)

In my quiz the answer for Question 1 was #3 and you are saying that the answer is A ( #1)?
Hi Kat,
Can you let me know the name of the question? Im afraid the numbers change everything and therefore I
cant reference Question 1.
Larry Giantonio Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=26522#respond)

Hi Ben,
I am new to your site. In fact new to SF, but am learning every day! I wanted to download the exam to reference as I learn but the link doesnt
execute. I am a member as well. Thanks for a great site!
Larry Giantonio
Never mind. It worked! Thx!
Kat Bazyliuk Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=26555#respond)

Hi,
I have a question regarding the following question: You can use standard reports when creating Dashboards? I created a standard report and I
was able to add it to the dashboard. Why the answer is False?

Hi Kat,
Standard reports refer to those that are automatically created by Salesforce when you create a new Salesforce org. These cannot be
used in Dashboards.
Alex Valdes Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=26755#respond)

Ben,
Thanks for this mock exam, this will help me (and everyone) to build condence to take the real exam or to study more!
By the way, your blog is the best for people like me that are trying to advance in our Salesforce career!
Best Regards
Manuel Echeverria Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=27055#respond)

Hi. I practicing with your test and I must say that is really useful. Thank you for this. However I have a question because in one of your question
says: Field Level Seurity or Page Layout can be used to make a eld required? and I answered True but the Test says that is False. But in another
similar question: You can make elds visible, read-only, and required using Page Layouts. I answered True and the correct answer is True. So Im
confuse in this questions because as far as I know, you can make a eld required using page layouts.
Thanks a lot for your feedback.
Hi Manuel,
Thanks for letting me know!
This is a bit of a trick question, you can make a eld required with with page layouts, but not with eld level security.
Raj Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=27113#respond)

Hola Ben!! Amazing set here. Wish there were more mock exams to be tried here before appearing for my ADM 201 exam [Essentials for new
Admins] this 30th April. Got 75% so hope all goes smooth in main as well.
One Q: Could you please clarify the answer for: System administrator needs to restrict users ability to view a dashboard. How can this be
accomplished?
Carlos Siqueira Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=27909#respond)

May 12, 2016 at 2:32 am (http://www.salesforceben.com/certied-admin-mock-exam/#comment-27909)
Hi Raj:
This is a very good question that gets many people. Think about the relationship between a report and a dashboard like a parent and
a child.
A parent exist without a child and a report exist without a dashboard. If you restrict the access to the folder where the report is
located, you still see the dashboard (That is the trick on the question!) and you don t see the report, so the correct answer is to
Restrict the access to the folder that the dashboard is located.
I hope this helps.
RAMS (http://www.spes160.com) Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=27355#respond)

Super quiz, felt like real exam & given me more strength in solving.
RAMS (http://www.spes160.com) Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=27356#respond)

Super quiz!!! felt like real exam, and it has given me more strength to face problems
Jens Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=27522#respond)

Thanks Ben! I passed my certication exam yesterday and this mock exam helped me nd out what I had to revise. Great job.
Zach Baker Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=27784#respond)

Hi Ben! Is a there a bank of questions that gets cycled through on this exam or is it the same 60? Thank you!

Hi Zach,
With this exam it is the same 60,but the questions and answers are cycled each time so you may take it again whilst being
challenged. Soon enough I will have more than just one exam for the Admin exam though.
Zach Baker
Hi Ben, thats great news, thank you for the update.
Akhil Dutt Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=28196#respond)

hiiii ben
thank you for giving such a good quiz. its very nice to improve my knowledge. i am a fresher to this salesforce admin, can you please suggest me
how to become an expert in this eld ?
thank you
Irina Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=28507#respond)

Hi Ben,
MY question is regarding
46. Question
You can restrict a proles view to a certain eld by using which feature?
1. Proles
2. Roles
3. Permission Sets
4. Field Level Security
The correct answer is 4, but I think you can restrict a eld through proles too. Am I correct?

Hi Irina,
This is a bit of a tricky questions. Field level security is the feature where you can control elds which is included within the prole.
However the actual feature used is called Field Level Security.
Hope this helps!
Ben
Akhil Dutt Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=28599#respond)

hiiii ben
thank you for giving such a good quiz. its very nice to improve my knowledge. i am a fresher to this salesforce admin, can you please suggest me
how to become an expert in this eld ?
thank you
Tirthankar Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=28756#respond)

Hello Ben,
Thank you for this wonderful set. I passed it with good percentage. Keeping my nger crossed for the real certication
Jennifer Ogden Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=28771#respond)

HI Ben,
What permissions are needed to import leads and contacts to a Campaign?
1. Marketing user checkbox on user.
2. Marketing user checkbox & prole
3. Marketing user prole
4. Marketing User permission set
It seems to me that SFDC states that it is merely the checkbox on the user that allows or disallows this- so I guessed #1, but you are stating that it
is #2, requiring both the Marketing prole and the Marketing User checkbox checked. Am I missing the obvious?
https://help.salesforce.com/apex/HTViewHelpDoc?id=faq_import_campaign_who_can_import.htm&language=en
(https://help.salesforce.com/apex/HTViewHelpDoc?id=faq_import_campaign_who_can_import.htm&language=en)
Thanks so much!
Sfoorti Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=28839#respond)

Hello Ben,
Thanks for the nice set of questions to help us prepare for the exam. I have a doubt though in Question no 9 Fields which are hidden using Field-
Level-Security are still subject to Validation Rules?. The Answer says that its True.
My doubt is that if for hidden elds validation rules will be applied, then how will the user be able to correct the validation error when the eld
itself is hidden?
Could you please clarify the answer to this question, or will it be False.
Thank you.
Hi,
Good observation. The answer is correct and if this does happen the answer is that the user cannot correct it!
Irina Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=28940#respond)

Hi Ben ,
My question is regarding 47. Correct answers are 3 and 4. What about giving Manage Dynamic Dashboards permission, without permission is it
possible?
..
A sales manager would like to view a dashboard from the perspective of different users and switch between users without editing the dashboard,
how would an administrator enable this?
1. Grant the sales manager the Manage Dynamic Dashboards permission
2. Grant the sales manager the Drag-and-Drop Dashboard builder permission
3. Grant the sales manager the View my Teams Dashboard permission
4. Create the dashboard as a dynamic dashboard
Thanks in advance!
Emma Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=29068#respond)
Thank you Ben
nicki hubbard Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=29656#respond)

i paid your 10 dollar fee yet theres no PDF to download.

Hi Laura,
You can download the PDF by clicking on the image on this page, please ensure you are logged in. If you have any further problems,
please feel free to email me at ben@salesforceben.com (mailto:ben@salesforceben.com)
Kiran Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=29769#respond)

Hi Ben,
2 or 3 questions are repeated in the test. Not sure wantedly added or system picked up.
Thanks,
Kiran
Tulasi Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=30114#respond)

Hi Ben,
You can make elds visible, read-only, and required using Page Layouts.?
True
False
Page Layout doesnt have visibility option, it has only read-only and required options. So, the answer for this question should be false.
Your answer states that its true, could you please verify.
Thank You,
Tulasi

Hi Tulasi,
You are correct in saying that elds on a page layout dont have the visibility option. But you can easily make elds visible or not by
dragging them onto the page layout or by taking them off. This is what makes the answer correct. Hope this helps,
Ben
Sundari Mohanram Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=30273#respond)

Hi Ben,
All of the following objects may have a queue EXCEPT
1. Accounts
2. Leads
3. Custom Objects ***
4. Cases
In this question Custom Object is marked as the right answer but I went through this in sfdcstudy.org which says
Queue is supported on Case, Leads, Contracts and custom objects
Could you please clarify??
Thanks
Sundari Mohanram
Hi Sundari,
The question says all of the following may have a queue EXCEPTThis means the correct answer is Accounts. I checked the system
and this is marked as the correct answer.
Mahesh Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=30662#respond)

If I get the courage to take the actual exam I hope I do it as well or even better as I did on this one
Robert Thomas Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=30723#respond)

Hi Ben,
It was nice to attend the Mock exam as I was preparing for my Admin exam on next month. The questions were nice.
I just want to point out that I found 3-4 Duplicate questions in the list. Also can see some area like Knowledge, Salesforce1/Mobile, Lightning or
Solution not covered, if you can include those as well then the List of Questions will reect the latest Study Plan of Salesforce.
Tx,
Robert
Parker Edelmann Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=30901#respond)

Hello Ben,
I just took this mock exam and got 56 out of 60 questions correct. Would you say that Im ready to take the actual exam?
Rishabh Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=31152#respond)

I got 68% in quiz, should i go for exam? ( 41 out of 60)

Guys, please advise.
Sarang Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=31505#respond)

Thanks a lot for the mock test!!! I scored 79% without full preparationhopefully will crack the exam!
Looking forward for more such tests Ben!
Raj Majumdar Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=31516#respond)

Thank you for the guide it was very helpful.
davea0511 Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=31521#respond)

So Im a little confused here. I thought proles could only be used to *grant* access (not *restrict*) that is otherwise restricted by OWD, yes? So
technically arent all of the following answers incorrect:
If the Org Wide Default is Public Read/Write, what feature in Salesforce is needed to *restrict* access to that object?
1. Record Type
2. Prole
3. Role Hierarchy
4. Page Layout
Hi Dave,
Although you are right in your thinking, you can still restrict access via prole level by removing read access to a certain object.
Andy (http://www.softforce.com) Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=31669#respond)

Are those questions the latest ones for Admin Exam?
Brandon Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=31686#respond)

Ben
Is this the same for 2016? I want to purchase this quiz, but want to make sure it is still relevant.
All up to date!
Andy (http://www.softforce.com) Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=31692#respond)

16 questions out of 60 are wrong and that means 44 is supposed to be correct (and they are) but systems says only 41 out of 60 is correct. Double
checked everything and it seems that system calculates the number of correct answers wrong. :-))
Kena Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=31981#respond)

Thank you for the examThis was really helpful. How is the actual Salesforce 201 certication exam compare to this one? What kind of material
do I need to prepare for the examination? Any suggestions or recommendations are really appreciated.
Thank you,
Kena Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=32056#respond)

Hi Ben
Thank you for the examThis was really helpful. How is the actual Salesforce 201 certication exam compare to this one? What kind of material
do I need to prepare for the examination? Any suggestions or recommendations are really appreciated.
Thank you,
George Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=32131#respond)

This practice exam is very helpful. I failed my 1st try on the actual exam. Im still studying to retake the exam again in a couple weeks, and this is
most helpful by far.
I took this practice exam and failed the rst try to see what areas I am having trouble with. 2nd try, i passed with 76%!
KanchanReply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=32336#respond)
George,
I hope you passed the second time! Was this mock exam helpful?
I would appreciate your response!
Thanks,
Kanchan
Reply
George(http://www.salesforceben.com/certied-admin-mock-exam/?
This is very helpful! Im still studying for my retake.
Seb Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=32832#respond)

Hi Ben, excellent mock up! Really helpful. Would you be able to tell me how up-to-date the exam questions are? Thanks!
Amy Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=33017#respond)

Hi Ben, I got this answer wrong, however I believe I was right, 1 is NOT a name of a standard object. There is a standard object called products
and also opportunity but NOT opportunity product. Also, I saw the same 2 questions asked 2 places in the quiz.
Which of the following are standard Salesforce Objects?
1. Opportunity Product
2. Contract
3. Pricebook
4. Ticket

Hi Amy,
There is actually an object called Opportunity Product. Its a junction object that links products to Opportunities
https://help.salesforce.com/apex/HTViewHelpDoc?id=opportunity_product_elds.htm&language=en_US
(https://help.salesforce.com/apex/HTViewHelpDoc?id=opportunity_product_elds.htm&language=en_US)
Amy Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=33020#respond)

Hi Ben,
I am reviewing my results, and found another one that I believe is incorrect. On Salesforce help pages it says you can use standard reports for
creating dashboards. I marked this true and it appears it is true, but the quiz marked that wrong for me.
You can use standard reports when creating Dashboards?
1. False
2. True

Hi Amy, you cant actually use standard reports when creating dashboards. You can however clone them and then use it, but this is
no longer a standard report.
Jenn bowers Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=33125#respond)

I would love it if you could make one like this for process builder and ow knowledge. I struggle to remember when case safe. When formula vs a
reference. All that. I would really love to have something that could help me remember the rules.
Paul Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=33329#respond)

Dammit I was 4 points out!! However I was asked one question three times and got this wrong so I must try again! Excellent website though,
amazingly helpful. Thank you
Cliodhna Egan Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=33562#respond)

90% on this! And I am doing the exam in 2 days time so looking good. This is a great resource. Thank you!
Alex Valdes Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=33577#respond)

I took the mock, Did not go as good as I thought , but in some question (multiple answers) I did not select all the checkboxes and that was an
error on my part.
I will study this week and take the exam on saturday, Is been long overdue and I need to have this certicate as a personal achievement.
Thanks again ben
Carlos Plazas Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=33653#respond)

Hi Ben!! I cant thank you enough for such a great mock test. I have reached 47 of 60 points, (78.33%) and feel much better about my chances to
pass the real test. Of course, Ill keep studying and reviewing all of my questions to make sure I pass the real test. Ill have that during Dreamforce
2016. So, just got less than 2 weeks for the real test.
Thanks Again!!
Carlos Plazas

http://bulkied.com/Certications/?certicationId=1 (http://bulkied.com/Certications/?certicationId=1)
Salesforce.com Certied Administrator
Just sharing. Thats another resource that can help. those are more scenario based questions. If you get this and Bens Mock test all together you
get a great chance to pass. Ill see if this will be the case when taking the test next week.
Julia Khon Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=34211#respond)

Ben, just passed Admin. Yopeee. Practiced with your mock exam last night.
David Stutzman Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=34290#respond)

Ben,
Q: Which statements about custom summary formulas in reports is true?
I believe your test answers say this is true: Custom summary formulas can reference a formula eld within a report.
The Salesforce documentation article Get the Most Out of Custom Summary Formulas , however, says it is false: A summary formula cant
reference another summary formula. Is this a trick question: formula eld vs. summary formula. ? Or did I misread the answer?
Please clarify. Thanks for your input.
ASHOK Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=34571#respond)

any one can share answer for these question

Hi Ben,
Ive failed the test and I just wanted to let everyone that plans to take the salesforce admin certication exam; the exam is going to be TOUGH!
Ive passed the mock test and I did not even got 1 question from there. If you plan to study for this test, make sure to use the Salesforce
Fundamentals Documentation and practice each chapter thoroughly, https://certiedondemand.com/ (https://certiedondemand.com/)
Use the Study Guide and stick to all of the objectives.
Use Quizlet (This is a MUST) I had no clue that application existed, you can nd SOME of the actual questions there; if you need a better idea on
how the test will be) it is mainly scenario based with multiple answers. I did not get any true/false questions at all.
Im in the process of reviewing all the material (which is very extensive) and until I feel condent I can take the test again, I will. I was told not to
wait too long as they constantly change the questions. However, I can barely remember the questions and I am not sure which ones were correct
or incorrect; and they do not provide any information at all.
To everyone, please do not get discouraged as most people fails in the rst attempt.It is very common. You can check the feedback from people
who have taken the test before.
Note: Im a data management not a salesforce admin. (that also can be a reason for not having the experience with salesforce as an admin)
Id rather stay with my area, but just need the cert as part of my goals.
Thanks,
Carlos
Dax Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=34863#respond)

Thanks for this! I do have a question. On this question:

What should a system administrator consider before importing a set of records into Salesforce?
1. Data should be de-duplicated in the import le prior to import
2. The import le should include a record owner for each record
3. Validation rules are not triggered when importing data using the import wizard
4. Currency eld values will default to the personal currency of the record owner
I chose #4, but it said 1 and 2 were correct as well. I dont need de-duplicated records as I match them through the SRM_ETL_ID eld in
Informatica, and I dont need a record owner as that is done through workow upon import.
?
Sharada Bhat Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=35438#respond)

Found it.
P S RAGHAVENDRA Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=35620#respond)

Hi Ben,
I signed up and paid $10 for the lifetime membership. Not able to download the PDF copy of the 60 Question Certied Administrator exam.
Please guide on this.
Thanks,
Raghav
P S RAGHAVENDRA Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=35621#respond)

Ben,
Please ignore my request on the PDF copy. Your site took some time to enable the downloading. I am ne now.
Thanks,
Raghav
Andew Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=35648#respond)

I think you may have programmed the incorrect answer (or I may need to be explained the answer to this question) for this question: Field Level
Security or Page Layout can be used to make a eld required. I am pretty sure it is true, as page layouts can be used to make a eld required.
Or am I certainly incorrect? Also, great practice exam and many thanks
Cassandrea Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=37098#respond)

Field Level Security does not control whether it is required or not, only who has access to that eld.
Hi Cassandrea, this is correct. Does the test contradict itself anywhere?
Nhlakanipho Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=35819#respond)

Hi guys the question has been updated for winter 17(Administrator Exam). Can anyone share how they look like . I am writing next week
Michael Gulley Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=36388#respond)

When I click on the Download PDF link, I get a Forbidden 403 error. I am a paid user, who is logged in at this moment. Has anyone else had this
problem?
Hi Michael,
Would you mind trying a different browser or clearing you cache? I recently made a change to this page.
question (http://www.salesforceben.com) Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=36520#respond)

Hi Ben shouldnt this question read what report FORMAT is most appropriate? report TYPE suggests it could be mailing.
An Marketing manager would like to generate a list of contacts for a mailing list. What type of report would be the most appropriate to use:
1. Matrix
2. Mailing
3. Summary
4. Tabular
sandy Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=36662#respond)

Thank you Ben for this page.

Really helpful to know where the newbies like me stand.
Yessenia Santos (http://www.hooklogic.com) Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=37025#respond)

Hi,
Happy holidays!
I have been taking this practice tests. I nd it very helpful so I hope that the material is similar to the real test.
I have my test on Wed, Jan 4th. Please give me any tips if you have taken the test recently.
Thanks so much.
Yessie
Pavithra Srivatsan Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=37253#respond)

You have reached 18 of 60 points, (30%). Sombody help me with SF. JUst started to learn and pls share important docs. Thanks.
ty78ty (http://fdgd) Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=37509#respond)

get lost
V Port Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=37637#respond)

Question 25: All of the following objects may have a queue EXCEPT: Your answer: Custom Object. Please compare and contrast with:
https://help.salesforce.com/articleView?id=queues_overview.htm&type=0&language=en_US&release=206.5
(https://help.salesforce.com/articleView?id=queues_overview.htm&type=0&language=en_US&release=206.5) which states Queues:
Prioritize, distribute, and assign records to teams who share workloads. Access queues from list views. Queue members can jump in to take
ownership of any record in a queue. Theyre available for cases, leads, orders, CUSTOM OBJECTS, service contracts, and knowledge article
versions.
Is this question valid or was there a change of some kind?
Hi Victor, Custom Objects is actually the wrong answer. The correct answer on the exam is Accounts.
V port Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=37657#respond)

Cancel that last commentfailure to read is why the I got the question wrong.
V port Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=37665#respond)

Question about #7 and #27: If it is true that a standard picklist CANNOT be a dependent eld, then why is the custom multi-select picklist a better
answer?
Rafael Motta Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=37767#respond)

hi I want to take an asmin certication, but I notice that this mock exam is from 2014, my question is if its the same content in 2017
Hi Rafael, this exam is updated to ensure its up to date and accurate.
Kundlik Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=37853#respond)

hi this exam is updated?
Kundlik Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=37854#respond)

hi this exam is updated? I am giving ADM 201 exam on 8th feb 2017
Gavin (http://Savemeuni.com/groups/eveno-provider-32inch-best-from-stairs-gateway-10513/)
If you ant eing the limits from your mind, o nd Inception. ust joing.
Do go nd it, but likewise check out this attracting tutorial.
Rakesh Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=38024#respond)

Hi anyone needs dump,get in touch with me,
Gaurav C. Rao Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=38059#respond)

Thank you so much for this mock up. Really helped me on my certication Exam.
Just came out of exam room and excited to Announce I am now Salesforce Certied Administrator
Tel Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=38062#respond)

Hi Gaurav,
Congrats on your success. Can you please share with me the materials or resources that you used.
Tel Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=38063#respond)

Hi Rakesh,
I need dumps please. Thank you.
Rakesh Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=38077#respond)

you can email me @ rakesh.sdna@gmail.com (mailto:rakesh.sdna@gmail.com)
Reply
Tel (http://www.salesforceben.com/certied-admin-mock-exam/?
Hi Rakesh,
I already did, hopefully will hear from you soon. Thanks
Phil Jones Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=38144#respond)

Hi Ben, thanks for the mock admin exam. Ive just subscribed on the basis there would be more mock Admin questions, but I cant see any?
Cheers Phil

Hi Phil,
There is currently only one Admin mock exam, but more are coming out soon. You can view the full list here
http://www.salesforceben.com/members-area/ (http://www.salesforceben.com/members-area/)
Kelvin Reply (http://www.salesforceben.com/certied-admin-mock-exam/?replytocom=38264#respond)

Hi Ben,
You only have a maximum of 60 questions or you have more than that? If I do the exam more than once will I see new questions?
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Your time: 00:21:22

You have reached 37 of 60 points, (61.67%)

2. The import le should include a record owner for each record

3. Data should be de-duplicated in the import le prior to import

1. Custom summary formulas can reference another custom summary formula

2. Reports can be grouped by a custom summary formula result

3. Custom summary formulas can reference a formula eld within a report

2. Create a sharing rule to restrict the access

3. Disable access to the dashboard on the users prole

4. Restrict the access to the folder that the dashboard is located

4. The roll-up summary eld is accessible via the API

1. Deleting all information from their prole.

2. Using an external application

3. You cannot delete a Salesforce User

4. Going to their prole and clicking the delete button

2. Field Level Security

1. Lead Sharing Rules

2. Case Sharing Rules

3. Solution Sharing Rules

4. Custom Object Sharing Rules

5. Account Sharing Rules

1. Advanced Currency Management

1. Case Assignment Rules

2. Case Escalation Rules

1. Big Deal Alerts

2. Create a report and monitor it daily

1. If you require some De-Duplication

2. If you need to import more than 1,000,000 records

3. If you need to import to custom objects only

4. You need eld auto-mapping functionality

1. Changing from a Number eld to a Text eld

2. To a Number eld from any other type of eld

3. Changing from a checkbox to any other type of eld

4. Changing from a multi-select picklist to any other type

4. Submitted for Approval

1. All Salesforce Reports

2. Custom Multi-Select Picklist

1. Close Date = Today

2. Stage = First stage in list

3. Amount = Lead Amount

4. Close Date = Last day in scal quarter

1. Clone a standard prole and grant additional access

2. Create a permission set and assign it to relevant users

3. Create a new prole and grant access

4. Edit a standard prole

1. A Many-to-Many relationship created with two lookup relationships

2. A Many-to-Many relationship created with two lookup master-detail relationship

4. An object type to connect external web services

1. Email Sent, Field Update

2. Create Object, New Task, Email Sent,

3. Field Update, New Task, Email Sent, Outbound Message

4. Field Update, Email Sent, APEX Trigger, New Task

1. A dynamic dashboard will refresh automatically several times a day

1. Used in reports to categorise and group report values

2. A custom eld that can be created to store a nite amount of values

3. A custom eld that can be created to group values

4. Used to group multiple workows

4. Field Edit page