Emerson M.

Natividad
BSMIS-III

Application Software and its feature

Application software consists of programs designed to perform specific tasks for users.
Application software can be used as a productivity/business tool; to assist with graphics and
multimedia projects; to support home, personal, and educational activities; and to facilitate
communications. Specific application software products, called software packages, are available
from software vendors. Although application software also is available as shareware, freeware,
and public-domain software, these usually have fewer capabilities than retail software packages.
Application software can also be seen as being either horizontal or vertical. Horizontal
applications are more popular and widespread, because they are general purpose, for example
word processors or databases. Vertical applications are niche products, designed for a particular
type of industry or business, or department within an organization. Integrated suites of software
will try to handle every specific aspect possible of, for example, manufacturing or banking
systems, or accounting, or customer service.

Web based applications and its feature

Web applications are, therefore, computer programs allowing website visitors to submit and
retrieve data to/from a database over the Internet using their preferred web browser. The data is
then presented to the user within their browser as information is generated dynamically (in a
specific format, e.g. in HTML using CSS) by the web application through a web server.
For the more technically oriented, Web applications query the content server (essentially a
content repository database) and dynamically generate web documents to serve to the client
(people surfing the website). The documents are generated in a standard format to allow support
by all browsers (e.g., HTML or XHTML). JavaScript is one form of client side script that
permits dynamic elements on each page (e.g., an image changes once the user hovers over it with
a mouse). The web browser is key it interprets and runs all scripts etc. while displaying the
requested pages and content. Wikipedia brilliantly terms the web browser as the universal client
for any web application.
Another significant advantage of building and maintaining web applications is that they perform
their function irrespective of the operating system and browsers running client side. Web
applications are quickly deployed anywhere at no cost and without any installation requirements
(almost) at the users end.
As the number of businesses embracing the benefits of doing business over the web increases, so
will the use of web applications and other related technologies continue to grow. Moreover, since
the increasing adoption of intranets and extranets, web applications become greatly entrenched in
any organizations communication infrastructures, further broadening their scope and possibility
of technological complexity and prowess. Web applications may either be purchased off-the-
shelf or created in-house.

Word processor and its feature

A word processor, or word processing program, does exactly what the name implies. It processes
words. It also processes paragraphs, pages, and entire papers. Some examples of word processing
programs include Microsoft Word, WordPerfect (Windows only), AppleWorks (Mac only), and
OpenOffice.org.
Features

insert text: Allows you to insert text anywhere in the document.delete text: Allows you to
erase characters, words, lines, or pages as easily as you cancross them out on paper.
cut and paste : Allows you to remove (cut) a section of text from one place in a
documentand insert (paste) it somewhere else.
copy : Allows you to duplicate a section of text.
page size and margins : Allows you to define various page sizes and margins, and
theword processor will automatically readjust the text so that it fits.
search and replace : Allows you to direct the word processor to search for a
particularword or phrase. You can also direct the word processor to replace one group of
characterswith another everywhere that the first group appears.
word wrap : The word processor automatically moves to the next line when you
havefilled one line with text, and it will readjust text if you change the margins.
print: Allows you to send a document to a printer to get hardcopy.file management :
Many word processors contain file management capabilities that allowyou to create,
delete, move, and search for files.
font specifications: Allows you to change fonts within a document. For example, you
canspecify bold, italics, and underlining. Most word processors also let you change the
fontsize and even the typeface
.footnotes and cross-references: Automates the numbering and placement of footnotes
andenables you to easily cross-reference other sections of the document.
graphics: Allows you to embed illustrations and graphs into a document. Some
wordprocessors let you create the illustrations within the word processor; others let you
insertan illustration produced by a different program.
headers , footers , and page numbering: Allows you to specify customized headers
andfooters that the word processor will put at the top and bottom of every page. The
wordprocessor automatically keeps track of page numbers so that the correct number
appearson each page.
layout : Allows you to specify different margins within a single document and to
specifyvarious methods for indenting paragraphs.
macros : A macro is a character or word that represents a series of keystrokes.
Thekeystrokes can represent text or commands. The ability to define macros allows you
tosave yourself a lot of time by replacing common combinations of keystrokes.
merges: Allows you to merge text from one file into another file. This is
particularlyuseful for generating many files that have the same format but different data.
Generatingmailing labels is the classic example of using merges.
spell checker : A utility that allows you to check the spelling of words. It will
highlightany words that it does not recognize. tables of contents and indexes: Allows you
to automatically create a table of contents and index based on special codes that you
insert in the document.
 thesaurus: A built-in thesaurus that allows you to search for synonyms without leaving
the word processor.
windows : Allows you to edit two or more documents at the same time. Each document
appears in a separate window. This is particularly valuable when working on a large
project that consists of several different files.
WYSIWYG (what you see is what you get): With WYSIWYG, a document appears onthe
display screen exactly as it will look when printed

Spreadsheet and its features

A spreadsheet is an interactive computer application for organization, analysis and storage of
data in tabular form.[1][2][3] Spreadsheets are developed as computerized simulations of paper
accounting worksheets.[4] The program operates on data entered in cells of a table. Each cell
may contain either numeric or text data, or the results of formulas that automatically calculate
and display a value based on the contents of other cells. A spreadsheet may also refer to one such
electronic document

Features

Visual Design
Most people process data most easily when it is presented visually, rather than simply existing as
a set of hypothetical numbers in the mind. Spreadsheets allow you to lay figures out on a grid,
calculating and manipulating them visually. Often, this may result in you being able to process
the information more quickly. On a spreadsheet, you may also notice errors or omissions that you
would not have otherwise.

Automatic Calculations
Spreadsheet software gives you the ability to enter mathematical formulas ranging from simple
arithmetic to complex statistics. This is done in a simple and intuitive manner; to perform a
calculation with two different cells on the spreadsheet, simply click a cell, press a key for a
mathematical operator such as the "+" sign and click the second cell. This is often a much faster
way to perform calculations with your data than a calculator would be.
Dynamic Updates
In addition to the standard method of entering data in a spreadsheet -- typing numbers in cells --
you can also create a cell with a value generated dynamically based on other cells. For example,
a cell might display the net profit on the sale of an item by combining a value in one cell with a
certain percentage. Because the value displayed in the cell is based on the values in two other
cells, the cell dynamically updates when you change either of the referenced cells. This allows
you to test different scenarios by changing the cost of an item, or the percentage of profit. Any
time you base the value of one cell on the value of other cells, the value of one cell updates
automatically when the other is changed.
Data Analysis
Spreadsheet software gives you the ability to analyze your data in ways other than simply
looking at grids and lines. Most spreadsheet software can automatically create graphs and charts
from your data, giving you different ways of comparing and analyzing information. These visual
representations can also be printed and emailed, or exported into slide shows for presentations.
 Database Management and its Features
A database management system (DBMS) is a computer software application that interacts
with the user, other applications, and the database itself to capture and analyze data. A
general-purpose DBMS is designed to allow the definition, creation, querying, update, and
administration of databases. Well-known DBMSs include MySQL, PostgreSQL, MongoDB,
MariaDB, Microsoft SQL Server, Oracle, Sybase, SAP HANA, and IBM DB2. A database is
not generally portable across different DBMSs, but different DBMS can interoperate by
using standards such as SQL and ODBC or JDBC to allow a single application to work with
more than one DBMS. Database management systems are often classified according to the
database model that they support; the most popular database systems since the 1980s have all
supported the relational model as represented by the SQL language. Sometimes a DBMS is
loosely referred to as a 'database'.

Features
1. The integration and sharing of data files minimizes the duplication and redundancy of
data to a great extent.
2. Integration of data files also results in a considerable saving of storage space and in
data entry and data storage costs.
3. Fewer application programs need to be developed for obtaining various reports due to
independence of programs and data.
4. The query language facility helps non-programming persons to access the database
for information as needed without the help of any programmer.
5. Faster preparation of information to support non-recurring tasks and changing
conditions is possible.
6. Updation of data becomes easier due to integration of data file. Fewer errors may
when several records may be updated simultaneously.
7. Large database maintenance.

Presentation Graphics and its Features

Presentation software (sometimes called "presentation graphics") is a category of application
program used to create sequences of words and pictures that tell a story or help support a speech
or public presentation of information. Presentation software can be divided into business
presentation software and more general multimedia authoring tools, with some products having
characteristics of both. Business presentation software emphasizes ease- and quickness-of-
learning and use. Multimedia authoring software enables you to create a more sophisticated
presentation that includes audio and video sequences. Business presentation software usually
enables you to include images and sometimes audio and video developed with other tools.

Some very popular presentation software, such as Microsoft's Powerpoint and Lotus's Freelance
Graphics, are sold stand-alone or can come as part of office-oriented suites or packages of
software. Other popular products include Adobe Persuasion, Astound, Asymetrix Compel, Corel
Presentations, and Harvard Graphics. Among the most popular multimedia authoring tools are
Macromedia Director and Asymetrix's Multimedia Toolbook. These authoring tools also include
presentation capability as well. Most if not all of these products come in both PC and Mac
versions.
 Integrated Packages and its Features
Software that combines several applications in one program, typically providing at least word
processing, spreadsheet and database management. Presentation graphics, page layout, paint,
calendar, address book, e-mail and other applications may also be included. All programs in an
integrated package are accessed via a common launching pad. Microsoft Works and AppleWorks
are two primary examples of integrated software packages. Contrast with application suite.

Software suits

A software suite is a collection of two or more software programs that are bundled and sold
together. The software programs may have correlative features and functionality, or they may be
completely different from one another, but share a similar theme.
A good example of a software suite is Microsoft Office, as it bundles together multiple software
programs like Word (Word Processor), Excel (Spreadsheet), PowerPoint (Presentation Program),
and Outlook (E-mail client). While each of the programs differs in functionality, they are all
considered productivity software.

Sharing of Data
Is the practice of making data used for scholarly research available to other investigators.
Replication has a long history in science. The motto of The Royal Society is 'Nullius in
verba', translated "Take no man's word for it." Many funding agencies, institutions, and
publication venues have policies regarding data sharing because transparency and openness
are considered by many to be part of the scientific method.
BUSINESS PROBLEMS AND STEPS TO REACH ITS SOLUTION

PROBLEM NO.1
Cash, Borrowing, and Resource Management.

SOLUTION:
In order to head off this problem, businesses must either be adequately capitalized and must
shore up cash reserves to meet all obligations as they are needed and to handle downturns and
emergencies that may arise. Cash management becomes even more important during
recessionary times when cash is flowing more slowly into the business and creditors are less
lenient in extending time to pay. For small businesses, handling business accounting and taxes
may be within the capabilities of the business owners, but professional help is usually a good
idea. The complexity of a business books go up with each client and employee, so getting
assistance with managing cash and the bookkeeping can allow you to excel when others are
calling it quits. Cash flow challenges are exacerbated by the lending climate, particularly for
small businesses. Bankers are unlikely to be more liberal in their lending policies any time soon.

PROBLEM NO.2
The Increased selection and competition

SOLUTION:
Its never been easier to start a business. Gone are the days when it took weeks, months, and a
myriad of forms to get your business started. Now if you can buy a domain name and register
your business online, you're in business. However, staying in business is a much more
complicated matter. While business expertise was once an expensive and time consuming
endeavor, you can now find experts online for many questions that you might encounter. There
is help to starting an online store, for example, for getting business cards and marketing materials
all at a very reasonable cost. The ease of starting a business creates a much broader level of
competition. You might find different business competing for each product you sell and new
business that focus on a single item and spend all their time and focus on being the very best at
just one thing. This increase in overall selection and more focused completion will make it more
difficult for businesses of all sizes to retain customers who can change their suppliers with the
click of a mouse. It's a battle of perception, focus, and marketing. Business owners who master
these elements and provide a great customer experience will win the sale.

PROBLEM NO.3
Problem Solving and Risk Management

SOLUTION:
A major challenge for all companies is identifying, assessing, and mitigating risks, including
human and financial capital, in addition to the macro economy. The lack of a sophisticated
problem-solving competency among todays business leaders is limiting their ability to
adequately deal with risks facing their businesses. This is why corporate managers tend to jump
from one fire to another, depending on which one their executives are trying to put out, and in
many cases the fast-changing business environment is what ignites these fires. So what is the
problem to be solved? We believe, to do well into the future, companies must resolve that
problem solving is the key to business, then develop a robust problem-solving capability at all
levels. As companies proceed to identify risks, they will then have the problem solving skills to
know how to best mitigate them.

PROBLEM NO.4
Finding the right staff, for the right Job

SOLUTION:
Without exception, every business executive I speak to says that one of their biggest challenges
is staff finding the right staff, retaining them, and ensuring they buy into the vision of the
business. I'll freely admit that I have no magic answers here. In fact, if someone could develop a
formula for recruiting and engaging the right team members, they would make millions. A small
business is almost like a family, and, like many families, they can work well, or they can be
dysfunctional. In big companies, the human resource challenge is politics and fit in the
workplace, but when it comes to small business, its personalities and skill. When you work in a
small environment, each team member's personality can have a huge impact on the harmony and
productivity of the business. The key is to learn how to deal with different personalities, figure
out what drives each individual team member and tailor your management accordingly. Despite
high unemployment, many companies struggle to find the right talent with the right skills for
their business. Many new manufacturing jobs require high-tech skills. They include positions at
factories where computers are used to create products like airplane parts and machinery. And
some require several years of training. Because of changing technology, businesses are
struggling to find qualified workers with IT skills, problem solving abilities, and deductive
reasoning skills.

PROBLEM NO.5
Uncertainty

SOLUTION:
All of us, and especially business leaders find great discomfort in uncertainty. Because of global
debt and economic struggles, uncertainty is more pronounced today than in the past. The sad
news is that uncertainty leads to a short-term focus. Due to uncertainty, companies tend to shy
away from long-term planning in favor of shorter-term goals. While this might feel right, a
failure to strategically plan five to ten years into the future can end up destroying value.
Businesses must learn to balance the need for a more reactive, short-term focus with the need for
informed, long-term strategies. Uncertainty tends to put many into a general malaise unable to
get anything done. The ever-running news cycle leaves everyone feeling a bit on edge. This
causes business owners and executives to hunker down and customers to stop spending. You
need to shut out the world ending news and get back to work."

PROBLEM NO.6
The Changing in regulatory environment

SOLUTION:
A changing regulatory environment is always of concern in certain industries, but uncertain
energy, environmental and financial policy is wreaking havoc for nearly all companies today.
Whether a demand from customers or shareholders to become more green, or the threat of
increased costs due to new carbon taxes, environmental considerations are among the biggest
challenges businesses face today. And we dont need to give too much press to the current issue
of financial reform and regulation, although we do have some opinions about how to prepare for
that if youre a bank or a brokerage house. The problems to be solved are to understand the
meaning of regulation in your industry, its implications for your business, and to develop the
skills necessary to deal with it. Two key areas of regulatory challenges are taxes and health care.
Lawmakers are still haggling over what's called the fiscal cliff, the combination of billions of
dollars in tax increases and budget cuts. Even if Congress reaches an agreement, businesses
won't have the certainty they need to make intelligent decisions. When Congress does reach an
agreement, it most likely won't be comprehensive enough that it wont need to be revisited again
next year. Health care has been another challenge for businesses. The new Affordable Health
Care Act (Obamacare) is so complex that state and local governments wont know what to do
and businesses will have to devote significant time and resources to understanding the law or
for a small business, hiring some professional to help them do it. They'll have to get their arms
around the law, look at their options, learn more about the exchanges and determine how to make
it all work. Many businesses don't yet know whether their states will be creating exchanges, or
whether they'll have to go into the national system and they don't know what that will mean
for their costs. For some businesses, that information will help them decide whether they will
buy insurance, or whether they'll decide it's cheaper to not provide coverage and just pay the
government a $2,000-per-employee fine. For those who have close to 50 workers, they may
decide to not hire more workers in order to remain outside the law's jurisdiction.
PROBLEM NO.7
Poor Marketing and Customer Loyalty

SOLUTION:
Along the same lines as increased selection and competition is the challenge to market to
potential customers effectively and retain your existing customers. Smartphones, social media,
texting, email, twitter and other communication channels are making it easy for businesses and
individuals to get their messages out. Figuring out the right marketing channels is key for
businesses to be successful in the future. Where are your customers and how do you best reach
them and what is the right messaging? Once you get a new customer, how do you keep these
customers when they are constantly barraged by competitors of all types, sizes, and locations,
trying to convince them that they can do it better or provide it cheaper? Identifying what your
customers want and doing a better job of giving it to them will make all the difference in your
companys future. The conservative spending climate is also causing a shrinking customer base.
Consumers are still quite conservative with their pocketbooks, and as a result, organic growth
from current and new customers is not growing as quickly as businesses would like. Business
owners and executives are spending more time figuring out how to go above and beyond to keep
existing customers, while at the same time figuring out how to cost-effectively reach new
customers -- without competing solely on price, which always ends up to be a race to the bottom.

PROBLEM NO.8
Integrity

SOLUTION:
Business has never faced the type of moral challenges that it faces in todays global economy.
Everyone is struggling to be more successful, to make the next quarterly earnings estimate, to
keep their job, to earn a big bonus, or to compete effectively. The temptation to cut corners, omit
information, and do whatever it takes to get ahead occur every day. Many business employees
and executives succumb. Sadly, the theme becomes highly infectious and soon people actually
start to feel like lying a little, or stealing a little, or deceiving others, is just a part of business.
These practices erode the trust that needs to exist between employers and employees, between
business partners, between executives and shareholders. Without trust, the business will not be
able to compete effectively and it will eventually fail.

PROBLEM NO.9
Poor Cashflow

SOLUTION:
To have a healthy cashflow, make sure you:
 Monitor your accounts on track and analyze the numbers on a regular basis
Calculate profit by subtracting costs from any revenue earned
Make sure your receivables are in balance with your payments
Understand the importance of financial reports and the financial reporting process
Create a budget
Keep expenses low
Price your product/service accurately
Identify milestones and fundraise and develop your financial strategy accordingly

PROBLEM NO.10
Dealing with difficult customers

SOLUTION:
No matter how good you are at what you do or what business you're in, at some point, you will
find yourself facing an irate customer. Customer service strategist John Tschohl says that when
dealing with an irate customer, most employees want to turn and run but this is actually a great
opportunity to win a customer over for life if you know how to take control of the situation.
He says follow these steps to defuse any situation involving an irate customer:
Listen carefully and with interest to what the customer is telling you.
Apologize without laying blame, regardless of who is at fault.
Put yourself in the customer's place, and respond in a way that shows you care about his
or her concerns. Use phrases such as, "I understand that must be upsetting," or "I dont
blame you for being upset; I would feel the same way."
Ask pertinent questions in a caring, concerned manner, and actively listen to the answers.
Suggest one or more alternatives that would address the customers concerns.
Solve the problem quickly and efficiently, or find someone who can.
Just as important as what you should do, there are four things you should not do:
Don't directly challenge someone who has a complaint and is angry. Even if that
customer is wrong, dont attempt to prove it. Your goal is to solve the problem, not to
enter into a debate on the merits of the complaint.
Don't let the conversation wander or get off the topic. Solve the crisis at hand without
looking for, and finding, additional problems.
Don't participate in fault-finding. Shifting blame doesn't help anyone.
Don't let your personal feelings get in the way. Stay cool and use courtesy and tact to
resolve the situation.

PROBLEM NO.11
Making meetings more interesting
SOLUTION:
Study after study shows that workers feel they spend too much time in meetings (on average five
to six hours a week, according to Microsoft research), and most meetings are considered
unproductive.
We deplore meetings because most are poorly run, organized around the wrong objectives, take
too much time, and lack accountable outcomes. Typically, the attendees simply show up, giving
little thought to their contributions ahead of time.
Leadership coach Kristi Hedges, who authored "Power of Presence: Unlock Your Potential to
Influence and Engage Others" (AMACOM, 2011), to improve your company meetings.
Send out clear agendas ahead of time with decision points to be made. Ask everyone to
come prepared.
Use the time together to discuss real issues, instead of updating routine matters better
suited for a weekly spreadsheet. People can email updates ahead of the meeting, which
participants can read on their own time.
Change up the format, and consider ways to make them lively versus routine. Every
couple of months, ask for feedback for how to improve them. Never keep a set agenda
longer than three months.
Show that you value original thought. Sum up the meeting by asking others what they
thought the best ideas from the meeting were. This rewards the authors of the ideas and
inspires others.
End every meeting with personal accountabilities. What's said out loud gets done. Have
each person say what they've signed up to do, and how progress will be measured.
If youre not running the meeting, you can still do your part by coming prepared with
your best ideas developed ahead of time. You can also suggest some of these
enhancements to your meeting, and show your leadership chops in the process.