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Juan F.

Rocha

358 Clifton Ave Newark, NJ 07104 973-420-5429 Juan.Rocha@rwjbh.org

Objective:
To increase my knowledge and abilities within my field in order to advance, strengthen my knowledge, and expand my experience.
Work Experience:
Patient Services Supervisor
Sodexo, Clara maass Medical Center, Belleville NJ
September, 2016 to present
Responsibilities

Responsible for the quality of patient satisfaction ensuring maximum tray accuracy
Responsible for the following and application of HACCP procedures within the department
Responsible for all aspects the kitchen, including hot and cold production areas.
Responsible for the proper organization and cash handling of the cafeteria during the weekends
Responsible of solving any patient/ medical staff issue that is within my capabilities
Work hand to hand with a board of registered dietitians to provide a professional service to our
patients
Assist with kitchen inventory

Customer Satisfaction & commercial driver


AutoZone, Clifton NJ
June, 2016 to present
Responsibilities

Responsible for the delivery of customers orders with ultimate care and accuracy
Responsible of providing an excellent customer service
Responsible of proper cash handling
To engage myself in managerial duties such as inventory management and period cycling
Serve as a representative between the customers and the company when needed

Cashier
Stavi Corp (McDonalds), Newark,
June 2015 to June 2016
Responsibilities

Responsible of receiving, imputing and deliver food orders with extreme accuracy
Responsible of providing customers detailed information about food items and possible
allergens
Responsible for receiving, counting and storing cash after every purchase

Kitchen Member
Fajrs Sea Food and Wings, Newark, NJ
October, 2014 to June, 2015
Responsibilities

Provide customers with information regarding food contents and preparation


Handle and resolve customer complaints, returns, and exchanges
Responsible of following and maintaining SafeServ standards at all times within the
establishment
Interact with customers to ensure quality dining experience
Responsible of taking inventory of food items
Responsible of maintaining overall cleanliness of the restaurant
Prepare and serve food according to each specific input

Education:
Montclair State University, Montclair, NJ
Major: Food and Nutrition with a concentration in Dietetics
BS expected: May 2017
Essex County College, Newark, NJ
Associate in Science, Biology Pre-medicine Received: December 2014

Volunteer Experience:
City Sprouts, City Greens
November 2016

Responsible of developing, applying, and instructing children into


urban agriculture
To make sure that the children understand the processes of food
cultivation, environment, as well as proper nutrition and, how it all
correlates one to another
To involve children into activities that engage their motivation on
the topic
Brothers Making a Difference Fall/Winter 2015

Provide food and clothes to the homeless


Coordinate with other volunteers to impact a greater number of people
Arrange meting locations with food suppliers and collaborators
Strategize projects that help the overall community

Muscle Walk, Muscular Dystrophy Association Summer 2014

Coordinated with other volunteers to provide quality time to parents and children
assisting to the event.
Created fun ways to involve children with disabilities on health focused activities
Collaborated with setup, cleanup, registration, recognition, food stations and other tasks
that help create a successful environment.
Skills and certifications:
BLS for Health Care Providers Certification
Computer Skills: Microsoft Word, Adobe Photoshop, Power point, Video Editing, Social
Media, Software installation, Technical Support and diagnosis.
Language Skills: Fluent in Spanish, (Reading, Writing, and Speaking)
ServSafe: Food Protection Manager Certification