Planned Maintenance

US

Maintenance Instructions
System
ACUSON/SONOLINE Planned Maintenance

The protocol US00-000.832.01.02.02 is required for

these instructions
08358686
08267219
08264604
07482826
07482818
07482800
07482479
07478147
07478139

Siemens AG 2005
The reproduction, transmission or use
of this document or its contents is not
permitted without express written
Siemens Medical
Ultrasound
pd DivisionSolutions
authority. Offenders will be liable for
damages. All rights, including rights
created by patent grant or registration
of a utility model or design, are
reserved.

Print No.: US00-000.831.01.02.02 English

Replaces: US00-000.831.01.01.02 Doc. Gen. Date: 11.05
n.a.

Part No.: n.a.

sd
2 Revision / Disclaimer
1Revision / Disclaimer

Copyright
Copyright 2004 by Siemens Corporation. All rights reserved. No part of this publication
may be reproduced, transmitted, transcribed, stored in retrieval systems, or translated into
any language or computer language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual, or otherwise, without the prior written permission of
Siemens Corporation. Siemens Corporation reserves the right to change its products and
services at any time. In addition, this manual is subject to change without notice. Siemens
Corporation welcomes customer input on corrections and suggestions for improvements
to this manual.Although Siemens Corporation has attempted to ensure accuracy through-
out this manual, Siemens Corporation assumes no liability for any errors or omissions, nor
for any damages resulting from the application or use of this information.
Trademarks
ACUSON, Sequoia, Cypress, AEGIS, Aspen, 128XP, XP, AcuNav, CV70, SONOLINE,
Adara, Antares, G20, G40, G50, G60S, Omnia and KinetDx are trademarks of Siemens
Corporation registered in the U.S. Patent and Trademark Office. CWS3000, DS3000,
WS3000, and WebPro are trademarks of Siemens Corporation.
Windows XP, 2000 and NT are registered trademarks of Microsoft Corporation. Internet
Explorer is a trademark of Microsoft Corporation. Netscape and Netscape Navigator are
registered trademarks of Netscape Communications Corporation. Java and the JavaScript
name are registered trademarks of Sun Microsystems, Inc. Adobe Acrobat is a registered
trademark of Adobe Systems, Inc.
Other products and brand names are trademarks of their respective owners.
Disclaimer
The service of equipment described herein is to be performed by qualified personnel who
are employed by Siemens or one of its affiliates or who are otherwise authorized by Sie-
mens or one of its affiliates to provide such services.
Assemblers and other persons who are not employed by or otherwise directly affiliated
with or authorized by Siemens or one of its affiliates are directed to contact one of the
local offices of Siemens or one of its affiliates before attempting installation or service pro-
cedures.
License Agreement
All computer programs copyright 1990-2004 by Siemens Corporation or its suppliers. Pro-
grams are licensed under the following agreement:
Siemens or its suppliers retain(s) ownership of and title to any computer program supplied
with the equipment and to the trade secrets embodied in such computer programs. Sub-
ject to the Buyers acceptance and fulfillment of the obligations in this paragraph, Siemens
grants the Buyer a personal, non-transferable, perpetual, non-exclusive license to use any
computer program supplied with the Equipment that is necessary to operate the Equip-
ment solely on the medium in which such program is delivered for the purpose of operat-
ing the equipment in accordance with the instructions set forth in the operators manuals
supplied with the Equipment and for no other purpose whatsoever. Buyer may not
reverse-assemble, reverse-compile or otherwise reverse-engineer such computer pro-
grams nor may Buyer make a copy of such program or apply any techniques to derive the
trade secrets embodied therein. In the event of a failure by Buyer to comply with the terms

Planned Maintenance US00-000.831.01.02.02 Page 2 of 18 Siemens

11.05 sd Medical Solutions USA, Inc.
Revision / Disclaimer 3

of this license, the license granted by this paragraph shall terminate. Further, because
unauthorized use of such computer programs will leave Siemens without an adequate
remedy at law, Buyer agrees that injunctive or other equitable relief will be appropriate to
restrain such use, threatened or actual. Buyer further agrees that (i) any of Siemens"s
suppliers of software is a direct and intended beneficiary of this end-user sublicense and
may enforce it directly against Buyer with respect to software supplied by such supplier,
and (ii) No supplier of Siemens shall be liable to buyer for any general, special, direct, indi-
rect, consequential, incidental or other damages arising out of the sublicense of the com-
puter programs supplied with the equipment.

Siemens US00-000.831.01.02.02 Page 3 of 18 Planned Maintenance

Medical Solutions USA, Inc. 11.05 sd
4 Table of Contents

0 Table of Contents
1 _______ Planned Maintenance ____________________________________________ 5

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Performing Planned Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Required Tools, Materials, and Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Reference Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Preparations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Performing Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Safety Checks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
General System Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Functional System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Network Setup Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Peripheral Devices Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Concluding the Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Planned Maintenance US00-000.831.01.02.02 Page 4 of 18 Siemens

11.05 sd Medical Solutions USA, Inc.
Planned Maintenance 5
1-
1 Planned Maintenance

1.1 Introduction
Planned maintenance is recurring and must be performed at least every 12 months.
Planned maintenance includes visual inspections, cleaning, functional performance
checks, and safety testing of the system and its equipment.
Prior to visiting the customer site for planned maintenance, ask the customer to archive
the patient database and perform a disk defragmentation (where applicable).
After performing planned maintenance, a Maintenance Report must be completed. The
Maintenance Report may be completed on-screen and saved on hard drive or floppy disk
for later use. It can also be printed prior to performing maintenance and filled out manu-
ally.
A copy of the completed Maintenance Report must be provided to the customer and to the
Regional Service Office or Home Office, as appropriate to the region.
Some regions have regulations that require planned maintenance more frequently. It is
the responsibility of the Customer Service Engineer (CSE), to be aware of and adhere to
all local regulations regarding planned maintenance intervals for this system and its
equipment.

1.1.1 Performing Planned Maintenance

While performing a planned maintenance, if any of the tests fail, document the failure and
do the following:
If the customer is covered under the equivalent of a full service agreements (such as a
Performance TOP or Shared BASIC plan):
a) Repair the defect and repeat the test.
b) Document the repair and the test results.
c) If it passes the test, check Passed in the Maintenance Report checklist.
If the customer is not covered under the equivalent of a full service agreement (such as
Shared ADVANCED or EXPERT, Performance PLUS or PRO plans, or no service
agreement), discuss the failure and the expected cost of repair with the customer.
- If the customer requests the repair, obtain a customer purchase order authorizing the
billable work, perform the repair, and repeat the test. Document the test results.
- If the customer does not desire the repair, or does not issue a purchase order autho-
rizing the billable work, do not perform the repair. Check Failed on the Maintenance
Report checklist and make a note in the open issues section.

NOTE Always keep a copy of the completed Maintenance Report for

CSEs records.

Siemens US00-000.831.01.02.02 Page 5 of 18 Planned Maintenance

Medical Solutions USA, Inc. 11.05 sd
6 Planned Maintenance

1.2 Required Tools, Materials, and Documents

1.2.1 Tools
Standard field service tools
Electrical Safety Analyzer Siemens representatives see ARTD-002.731.17.01.02 (or
newer)
Ground Resistance Meter Siemens representatives see ARTD-002.731.17.01.02 (or
newer)
Ultrasound Phantom RMI 403GS Siemens representatives see
ARTD-002.731.17.01.02 (or newer)

NOTE For calibration tools, only use tools that are within a valid calibra-
tion period.

1.2.2 Materials
System Transducers
Ultrasound Gel

1.2.3 Reference Documents

ACUSON / SONOLINE Service Manual
Field Electrical Safety Test Procedure(ACUSON/SONOLINE Electrical Safety Test
Procedure)
Field Electrical Safety Test Report(ACUSON/SONOLINE Electrical Safety Test Re-
port)
System Specific Electrical Safety Test Limits
ARTD-002.731.17.01.02 (or newer)
Platform Specific System Verification Procedures
Maintenance Protocol (Checklist)

1.2.4 Acronyms

PM Preventive Maintenance
QC Quality Check
SI Safety Inspection

Planned Maintenance US00-000.831.01.02.02 Page 6 of 18 Siemens

11.05 sd Medical Solutions USA, Inc.
Planned Maintenance 7

1.3 Preparations

WARNING Some ultrasound parts may have had patient contact, exposing
them to bloodborne pathogens.
When handling parts that may have had patient contact,
take appropriate precautions against exposure to blood-
borne pathogens.

PM Discuss Customer Concerns

1. Perform the following:

a) Discuss with the customer how the system has performed.
b) Find out about the concerns that the customer might have regarding the system.
c) Fill out the appropriate section of the Maintenance Protocol (Checklist) to document
customer concerns and the actions taken to resolve the issues.
2. If the customer has concerns in regards to system performance, steps may be required
to address this. If there are no concerns, skip this step and proceed to the next step.
PM Maintain the Patient Database

NOTE The ACUSON / SONOLINE Ultrasound system is not designed to

be an archive system. A full Patient Database will slow down oper-
ation of the system. This may not apply to all US systems.

Discuss with the customer whether there are unused studies present on the system. If
there are, work with the customer to either send the unused studies to a storage device or
delete the unused studies.
PM Perform a Disk Defragmentation

NOTE This may not apply to all US systems. If it is not applicable to per-
form a disk defragmentation, proceed to (Performing
Maintenance / p. 9).

To optimize system performance, defrag the hard disk drive (HDD). Be prepared to spend
an hour or more on site if the HDD partition, or volume, that contains the Patient Data-
base is large.
PM Perform a Check Disk (where applicable)

NOTE This may not apply to all US systems. The ChkDsk process takes
up to 25 minutes to complete.

The Schedule ChkDsk (at next boot) tool will execute a chkdsk /f /r command at the next
system reboot. The chkdsk command creates and displays a status report for a disk
based on the file system used. It also lists and corrects errors on the disk.

Siemens US00-000.831.01.02.02 Page 7 of 18 Planned Maintenance

Medical Solutions USA, Inc. 11.05 sd
8 Planned Maintenance

To run Schedule ChkDsk (at next boot):

1. Access the TuneUp page.
2. Click the Schedule ChkDsk (at next boot) radio button.
3. Click Start.
4. A message appears stating that the ChkDsk command may take up to 25 minutes.
5. Click OK.
The system will reboot when the ChkDsk is completed.

Planned Maintenance US00-000.831.01.02.02 Page 8 of 18 Siemens

11.05 sd Medical Solutions USA, Inc.
Planned Maintenance 9

1.4 Performing Maintenance

PM Check System Performance
Check the overall system performance by running the complete set of module tests avail-
able through the Test Tools menu. Refer to the associated US systems Comprehensive
Service Manual for instructions on running the individual tests.
PM Perform System Diagnostics Checks
Check the system integrity by performing system diagnostics checks. Run the PM / Diag-
nostic suites from the Service User Interface / diagnostics access screen. Refer to the
associated US systems Comprehensive Service Manual or the System Verification proce-
dure for instructions on running the checks.
PM Perform System Calibration (where applicable)
After the system passes all system performance tests, run the system calibration from
Tune Up page (where applicable). Refer to the associated US systems Comprehensive
Service Manual or the System Verification procedure for instructions on running the sys-
tem calibration.
PM System History Analysis
Review the systems Logs for errors. Before reviewing the Logs, review your notes from
interviewing the customer and define and reported failures so that you can correlate
results with the logs and any subsequent Diagnostic findings. Obtain dates and times
reported for any problems.
Record details of any problems found when reviewing logs.
Additionally, ensure that the Siemens Uptime Service Center (USC) is informed of any
problem found
PM Clean the System
Use a soft cloth, lightly moistened with a mild detergent solution, to clean the surface of
the system, including the system control panel, trackball, transducer holders, system side
panels, and any on-board OEM peripheral devices. Refer to the operating instructions for
additional information on cleaning the system, transducers, etc.

CAUTION Do not use alcohol or other organic solvents, or cleansing agents

that contain alcohol or other organic solvents to clean the system.
Damage to the system can result if alcohol or solvents
are used.

PM Clean and Inspect Transducers

1. Clean each transducer with a soft cloth dampened with a mild detergent solution. Take
care not to contaminate the transducer MP connector plate or pins.

Siemens US00-000.831.01.02.02 Page 9 of 18 Planned Maintenance

Medical Solutions USA, Inc. 11.05 sd
10 Planned Maintenance

CAUTION Do not clean the transducer head with isopropyl alcohol or other
organic solvents. Do not allow the transducer cable and connector
to become very wet.
Damage to the transducer can result if alcohol or sol-
vents are used.

2. Check the transducer heads for physical damage such as cracks, splits, or any other
malfunction that may affect their performance. Inspect the cable and the connection at
the strain relief on both ends of the cable.

WARNING When using an endocavity or intraoperative transducer with a CF

type applied part, the patient leakage currents may be additive.
Accumulative leakage currents from all devices within
the patient environment must be considered.

WARNING The outer surfaces of an endocavity or intraoperative transducer

should be checked to ensure there are no unintended rough sur-
faces, sharp edges, or protrusions that may cause a safety hazard.
Check the outer surfaces of an endocavity or intraopera-
tive transducer.

3. Inspect all transducers and user accessible ports for cleanliness, damage, loose con-
nectors, bent pins, etc.
4. Using a lint-free alcohol wipe, carefully clean the transducer MP connector to remove
dirt, debris or dried gel (applicable to Sequoia, Aspen, XP, and CV70).
PM Clean Air Filters
Clean or replace air filters as necessary. Refer to the User Manual for this part of the pro-
cedure.
PM Clean the Trackball

NOTE The following procedure is for the two piece trackball element.
Some systems now ship with a one piece trackball. If the system
has a one piece trackball, the gasket will be attached to the bezel.
The ACUSON XP, Aspen, and Sequoia trackball does not require
disassembly and only minor exterior cleaning is required.

Planned Maintenance US00-000.831.01.02.02 Page 10 of 18 Siemens

11.05 sd Medical Solutions USA, Inc.
Planned Maintenance 11

1. Rotate the trackball bezel counterclockwise and lift up to remove the trackball bezel
from the trackball assembly. The bezel contains a gasket that should stay with the be-
zel. If the gasket drops out of the bezel, reposition it as shown below.

Fig. 1: Trackball Assembly

Pos. 1 Bezel
Pos. 2 Trackball
Pos. 3 Gasket - fits between trackball bezel and the control panel
Pos. 4 X and Y coordinate wheels
Pos. 5 Idler wheel

CAUTION Do not allow foreign objects or debris to fall into in the trackball as-
sembly.
The presence of foreign matter in the trackball assembly
can obstruct the operation of the trackball.

2. Lift the trackball out of the trackball assembly.

3. Clean the bezel, gasket, and trackball with a cotton swab or lint-free pad moistened with
mild detergent solution.
4. Clean the inside of the trackball assembly, particularly the X and Y encoders and the
idler wheel, using a cotton swab moistened with mild detergent solution.
5. Allow the trackball components to completely dry before reassembly.
6. Reinstall the ball in the assembly and install the bezel:
a) Place the trackball inside the trackball assembly.
b) Place the trackball bezel (with gasket attached) over the trackball.
c) Rotate the trackball bezel clockwise until it snaps into the position and the bezel
symbols are in the correct orientation.

Siemens US00-000.831.01.02.02 Page 11 of 18 Planned Maintenance

Medical Solutions USA, Inc. 11.05 sd
12 Planned Maintenance

1.5 Safety Checks

Make sure the system is turned off and the power cord is disconnected from the external
power source.
SI Check Wheels and Wheel Locks

1. Check the wheels and wheel locks for any damage.

2. Verify all three positions (see table below) of the brake pedal are functional (where ap-
plicable).

Pedal Position Condition

Up Front wheels locked straight.
Center All wheels pivot freely.
Down Front wheel brake engaged.

SI Check Monitor
Check that the monitor is securely mounted on the system, and that the monitor can be
turned and tilted easily (where applicable).
SI Check Control Panel / User Interface Movement

1. Press the release button and raise or lower the control panel / UI to verify that it moves
up and down (where applicable).
2. Verify that the control panel / UI does not move or drift down after the release button is
let go. If the control panel drifts after the release button is let go, an adjustment of the re-
lease button cable is required, or the gas shock is defective.

NOTE If the Antares system comes configured with both a color printer
and a VCR, the control panel will be locked in the up position.

SI Check Keyboard Movement

Verify that the keyboard pulls out from under the control panel and locks in place under
the control panel (where applicable).
SI Check Mechanical Operation

1. Verify that the following groups of controls (where applicable) are complete and undam-
aged, operate freely and correctly and are not clogged with debris or gel:
- Keyboard and UI controls
- Monitor Controls
- ECG Controls
2. Verify transducer holders and inserts function correctly. Ensure that if a Park position
is available, that the transducer is retained securely. Ensure secondary barrier doors
operate freely and close completely and the caps and bezels are intact (where applica-
ble).

Planned Maintenance US00-000.831.01.02.02 Page 12 of 18 Siemens

11.05 sd Medical Solutions USA, Inc.
Planned Maintenance 13

3. Verify the mechanical operation of the doors and user-accessible parts.

SI Check Cooling Fans
Turn on the system and check that the Cooling Fans are functioning correctly. LEDs may
be present that verify correct operation, the LED status can be identified in the associated
systems Comprehensive Service Manual.
SI Check the Power Cord
Check the AC power cord for signs of wear, heating, or any other signs of malfunction or
damage. If any defects are found, replace the power cord, and note the reason for
replacement in the comments section of the Maintenance Report. For time and material
customers, please alert the customer of the damaged cord.
SI Check Electrical Safety
Perform an electrical safety check (see Field Electrical Safety Test Procedure, Field Elec-
trical Safety Test Report, and Electrical Safety Test Limits).

Siemens US00-000.831.01.02.02 Page 13 of 18 Planned Maintenance

Medical Solutions USA, Inc. 11.05 sd
14 Planned Maintenance

1.6 General System Maintenance

PM Check Modules and Cables
With the system turned off, check that all modules are properly secured and that all cables
are properly connected.
PM Check Mandatory System Modifications
Verify that all mandatory system modifications have been performed. Refer to the Sie-
mens Customer Services Intranet site (http://cs.med.siemens.de/) for more information.
PM Check Non-Mandatory System Modifications
Check the Siemens Customer Services Intranet site (http://cs.med.siemens.de/) for any
applicable non-mandatory system modifications. Schedule these as required with the cus-
tomer.

Planned Maintenance US00-000.831.01.02.02 Page 14 of 18 Siemens

11.05 sd Medical Solutions USA, Inc.
Planned Maintenance 15

1.7 Functional System Check

QSQ Check the System

1. Turn on the system.

2. Verify that the system initializes in the appropriate time, and that the monitor displays
the image screen.
3. Record the system software version on the Maintenance Report.
4. Verify that all connected transducers are properly recognized when selected.
5. Check that the trackball is functioning smoothly.
6. Check the operation of all modes 2D (B) mode, M mode, and C mode.
7. Check the operation of Doppler mode. Invert the waveform and verify that sound is au-
dible from both speakers.
8. Functionally test all operator controls and indicators, including the alphanumeric key-
board and the touch panel. Ensure appropriate LED indicators are lit.
9. Check the system time and date, and correct them if necessary.
10. Verify that the CD-R / MO drive is working properly by archiving a patient study to the
disc, then retrieving the patient study from the disc.
11. Verify that any additionally installed features are working properly.
12. Perform a backup of System and Preset data as required by each system to their re-
spective Customer / CSE Service Backup Disk.
QSQ Check Image Quality and Transducers
Always check transducers, even if the customer has not signed a maintenance contract
for them. Replacement depends upon the type of maintenance contract.
1. Perform a scan on a phantom with each transducer, and evaluate the image quality.
2. While scanning, flex the cable at the strain relief and verify that the image quality is not
affected.
3. Check array transducers for signs of dropout (dark columns emanating into the image).
4. Check the Freeze function using all applicable transducers, the control panel, and the
footswitch (if installed).

Siemens US00-000.831.01.02.02 Page 15 of 18 Planned Maintenance

Medical Solutions USA, Inc. 11.05 sd
16 Planned Maintenance

1.8 Network Setup Check

PMF Verify network settings (if applicable)
If the system is connected to a network, perform the verification steps in this section.

1. Verify that the Network settings match the customers requirements.

2. Test Ping and Dicom Echo (where applicable) for each device to verify their functional-
ity.
3. Verify that each test passes. Pass or fail is indicated at the completion of a test.

Planned Maintenance US00-000.831.01.02.02 Page 16 of 18 Siemens

11.05 sd Medical Solutions USA, Inc.
Planned Maintenance 17

1.9 Peripheral Devices Check

Always check peripheral devices (OEMs), even if the customer has not signed a mainte-
nance contract for them. The check should also include cleaning and optimization of set-
tings if necessary. Replacement depends upon the type of maintenance contract.
For information about operating and cleaning of OEM peripheral devices, refer to the
respective OEM operating instructions.

1. Planned maintenance (cleaning and verification) on Siemens-supplied or contracted

peripherals is detailed in the appropriate Manufacturers Service or User Manual.
2. Perform verification and planned maintenance of the peripherals installed at the site.
Ensure that they are part of the original or subsequent installation by Siemens.
3. On the checklist, check only those installed. These may include but are not limited to:
- Multiformat Camera
- Page Printer
- VCR
QSQ B/W and Color Video Printers

1. Freeze an image and test each printer by making a print.

2. If necessary, optimize printer settings together with the customer. Refer to the applica-
ble Comprehensive Service Manual for more information on optimizing settings.
QSQ VCR

1. Test the VCR by recording an image and playing it back.

2. Check the Doppler audio and make sure that it is being recorded and played back.
3. Check the microphone to verify operation.
4. If necessary, clean and test the VCR according to the OEMs operating instructions.

Siemens US00-000.831.01.02.02 Page 17 of 18 Planned Maintenance

Medical Solutions USA, Inc. 11.05 sd
18 Planned Maintenance

1.10 Concluding the Maintenance

PM Check System / Preset Data (Backup)
If any changes are made to System / Preset Data as a result of discussions with the cus-
tomer, back up this data and keep the disk on-site.
Perform a backup of System and Preset data as required by each system to their respec-
tive Customer / CSE Service Backup Disk (where applicable).
PM Concluding the Maintenance

1. Discuss with the customer the maintenance findings and any items noted in the includ-
ed Maintenance Report.
2. Obtain the customers signature on the Maintenance Report, if possible.
3. Give the customer the completed Maintenance Report, and return a copy to the Re-
gional Service Office or Home Office, as appropriate to the region.

NOTE Always keep a record of the completed Maintenance Report for the
CSEs records.

Planned Maintenance US00-000.831.01.02.02 Page 18 of 18 Siemens

11.05 sd Medical Solutions USA, Inc.