Beruflich Dokumente
Kultur Dokumente
Management
MANAGING PRODUCTION AND SERVICE
OPERATIONS & MANAGING THE
FINANCE FUNCTION
PREPARED BY:
Raon, Ejay L.
Raotraot, Allen Marie P.
Siapno, Mark Christian
Tabuena, Melchezidek Z.
Tarim, Alvin C.
WHAT OPERATION IS
Operation refers to "any process that accepts inputs and uses resources to
change those inputs in useful ways"
2. Services like those for the construction of ports, high rise buildings, roads,
bridges, etc, which are produced by constructions firms;
5. Mechanical devices like forklifts, trucks, loaders etc. Which are produced by
manufacturing firms;
OPERATION MANAGEMENT
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Organization Chart of a Manufacturing Firm
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TYPES OF TRANSFORMATION PROCESSES
The engineer manager must have some knowledge of the various types of
transformation process. They are as follows:
1. Manufacturing processes
2. Service processes
Manufacturing Processes
Batch flow process is where lots of generally own designed products are
manufactured.
Examples of factories using large batch flow are wineries, scrap-metal reduction
plants and road-repair contractors.
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C.) Work-Paced Assembly Line
The quality and quantity depends to a great extent to the skill of the labor
utilized.
5. Operation is large.
7. Processing is fast.
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f.) Batch/Continuous Flow Hybrid
Two distinct layouts are used, one for batch and one for continuous flow.
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Service Processes
Service processes are those refer to the provision of service to persons by hand
or with machinery.
The process layout preferred is the rigid pattern of line flow processing.
The layouts used are those for job shops or fixed position and are
adaptable to various requirements.
mix of services.
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The process layout used is typically fixed position where costumers move
through the layout.
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d.) Professional Services
4. Accounting services.
5. Legal services.
7. Health services.
1. Product Design
2. Production Planning and Scheduling
3. Purchasing and Materials Management
4. Inventory Control
5. Work Flow Layout
6. Quality Control
Product Design
Customers expect that the products they buy would perform according to
assigned functions. A good product design assures that this will be so. Customers avoid
buying products with poor product design. An example is that certain brand of ballpen
which fails to write after one or two days of actual use. This happens because of poor
product design.
Firms need to purchase supplies and materials required in the various production
activities. The management of purchasing and materials must be undertaken with a high
degree of efficiency and effectiveness especially in firms engaged in high volume
production. The wider variety of supplies and materials needed add to the necessity of
proper managing and purchasing of materials.
Inventory Control
There are ways of achieving proper inventory control. They are as follows:
Work-Flow Layout
Quality Control
The engineer manager must understand that the finance function is a very
important management concern. This is true because without adequate funds it will be
difficult, if not impossible to proceed with the production of products or services, the
distribution of output, research and development, and others.
The finance function is one of the three basic management functions. The other
two are production and marketing. 16
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Figure 12.1: The Finance Function: A Process Flow
Determination
of fund 1. Short-term
requirements 2. Long-term
Procurement
of funds 1. Short-term
2. Long-term
Effective and
efficient use 1. Short-term
of funds
2. Long-term
Any organization, including the engineering firm, will need funds for the following
specific requirements:
The day-to-day operations of the engineering firm will require funds to take care
of expenses as they come. Money must be made available for the payment of the
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following:
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Any delay in the settlement of the foregoing expenses may disrupt the effective
flow of work in the company. It may also erode the publics confidence in the ability of
the company to operate on a long-term basis. Creditors, for instance, may withhold the
extension of credit to the company.
The purchase of adequate inventory, however, will require sufficient funding and
this must be secured.
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manager must devise some means to make sure this situation does not happen.
Financing the Purchase of Major Asset
It is obvious that the financing of the purchase of major assets must come from
long-term sources.
1. Cash sales. Cash is derived when the firm sells its products or services.
2. Collection of Accounts Receivables. Some engineering firms extend credit to
customers. When these are settled, cash is made available.
3. Loans and Credits. When the other sources of financing are not enough, the firm
will have to resort to borrowing.
4. Sales of Assets. Cash is sometimes obtained from the sale of the company's
assets.
5. Ownership Contribution. When cash is not enough, the firm may tap its owners to
provide more money.
6. Advances from customers. Sometimes, customers are required to pay cash
advances on orders made. this helps the firm in financing its production activities.
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Long-Term Assets LONG-TERM FINANCING
Production
Long-term debt
Equipment
Common Stock
Land
Retained earnings
Buildings
ACCOUNT
RECEIVABLES
Marketable
Securities
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Short-Term Sources of Funds
Loans and credits may be classified as short-term, medium-term, or long-term.
Short-term sources of funds are those with repayment schedules of less than one
year. Collaterals are sometimes required by short-term creditors.
1. They are easier to obtain. Creditors maintain the view that the risk involved in
short-term lending is also short-term. Thus, short-term credits are made easily
available to qualified borrowers.
2. Short-Term financing is often less costly. Since short-term financing is favored by
creditors, they make it available at less cost.
7. 3.Short-term financing offers flexibility to the borrower. After the borrower has
settled his short-term debt, he may consider other means of financing. if he still
requires it. Long-term financing, in contrast, eliminates this option. He is stuck
with the long-term funds even if he no longer requires it.
1. Short-term credits mature more frequently. This may place the engineering firm
in a tight position more often than necessary. When the frequency of the firm's
cash inflows are more than twelve months apart, the firm could be in serious
trouble meeting its short term obligations.
2. Short-term debts may, at times, be more costly than long-term debts. When
short-term debts are used to finance long-term expenditures, the frequent
renewals, adjustment of terms, and shopping for new sources may prove to be
more costly.
1. Trade creditors
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2. Commercial Banks
3. Commercial paper houses
4. finance companies
5. factors, and
6. Insurance companies
The open-book credit is unsecured and permits the customer to pay for goods
delivered to him in a specified number of days. For financially week engineering firms,
the open-book credit is a very useful source of financing.
The trade acceptance is a time draft drawn by a seller upon a purchase payable
to the seller as payee, and accepted by the purchaser as evidence that the goods
shipped are satisfactory and that the price is due and payable. Under the terms granted
in the trade acceptance, the seller allows the buyer to pay within a certain number of
days. The arrangement provides the buyer some relief in financing his short-term
requirements.
Commercial banks are institutions which individuals or firms may tap as source of
short-term financing. Commercial banks grant two types of short-term loans:(1) those
which require collateral, and (2) those which do not require collateral. Examples of
commercial banks granting short term loans are City Trust, Premier Bank, and Land
Bank.
Commercial paper houses are those that help business firm sin borrowing funds
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from the money market. Under this scheme, the business firm in need of funds issues a
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Business finance companies are financial institutions that finance inventory and
equipment of almost all types of sizes of business firms. Examples of finance companies
in the Philippines are Philacor Credit Corporation and Consolidated Orix Leasing and
Finance Corporation.
Factors are institutions that buy the accounts receivables of firms, assuming
complete accounting and collection responsibilities. Engineering firms which maintain
sizable amounts of accounts receivable may avail of the services of factors when they
are in dire need of cash.
Long term debts are sub-classified into term loans and bonds.
Common Stocks. The third source of long-term funds consists of the issuance of
common stocks. Since common stocks represent ownership of corporations, many
investors are placing their money in them. When properly utilized, common stocks can
be cheaper and more stable sources of long-term funds. Unlike bonds and term loans
which must be repaid at a certain date, common stocks do not have maturity and
repayment dates.
Retained Earnings. Retained earnings refer to "corporate earnings not paid out
as dividends." this simply means that whatever earnings that are due to the stockholders
of a corporation are reinvested. Because these retained earnings can be used by the
firm indefinitely, they become an important source of long-term financing
corporations
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5. Subordinated debentures With an inferior claim over other debts
In like manner, the sole owner of an engineering firm may decide to reinvest
whatever profits he derives from his business. The same decision may be adapted by
the owners of a partnership.
To determine the best source, Schall and Haley recommend that the following
factors must be considered.
1. Flexibility
2. Risk
3. Income
4. Control
5. Timing
6. Other factors like collateral values, flotation costs, speed and exposure
Flexibility
Some fund sources impose certain restrictions on the activities of the borrows.
An example of a restriction is the prohibition on the issuance of additional debt
instruments by the borrower.
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As some fund sources are less restrictive, the flexibility factor must be
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considered. In General, however, short-term funds sources offer more flexibility than
long-term sources. This is so because after settling the debt, short-term borrowers may
shift to other types of financing. Long-term borrowers are given this opportunity only after
a long period of waiting.
Risk
When applied to the determination of fund sources, risk refers to the chance that
the company will be affected adversely when a particular source of financing is chosen.
Generally, short-term debt subjects the borrowing firm to more risk than does
financing with long-term debt. This happens because of two reasons:
1. Short-term debts may not be renewed with the same terms as the previous one,
if they can be renewed at all.
2. Since repayments are done more often, the risk of defaulting is greater.
Income
The various sources of funds, when availed of, will have their own individual
effects in the net income of the engineering firm. When the firm borrows, it must
generate enough income to cover the cost of borrowing and still be left with the sufficient
returns to the owners.
It is possible that the owners were enjoying higher rates of return on their
investments before borrowing was made. The reverse may happen, however, at other
times. Nevertheless, the effects on income must be considered in determining the
source of funding to be used.
Control
When new owners are taken in because of the need for additional capital, the
current group of owners may lose control of the firm. If the current owners do not want
this to happen, they must consider other means of financing.
Timing
The financial market has its ups and downs. This means that there are times
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when certain means of financing provide better benefits than at other times. The
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engineer manager must, therefore, choose the best time for borrowing or selling equity.
Other Factors
There are other factors considered in determining the best source of funds. They
are as follows:
Risk is a very important concept that the engineer manager must be familiar with.
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Risks confront people everyday. Companies are exposed to them. Newspapers report
on a daily basis the destruction of life and property. Companies that could not cope with
losses are forced to shut down, according to report.
Fortunately the engineer manager is not entirely helpless. He can use sound risk
management practice to avoid the threat of bankruptcy due to losses.
Risk Defined
Risk refers to the uncertainty concerning loss or injury. The engineering firm is
faced with a long list of exposure to risks, some of which are as follows:
1. Fire
2. Theft
3. Floods
4. Accidents
5. Nonpayment of bills by customers (bad debts)
6. Disability and death
7. Damage claim from other parties
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Type of Risk
Risk may be classified as either pure or speculative. Pure risk is one in which
there is only a chances of loss . This means that there is no way of making gains with
pure risks. An example of pure risk is the exposure to loss of the companys motor car
due to theft. Pure risks are insurable and may be covered by insurance.
Speculative risk is one in which there is a chance of either loss or gain. This type
of risk is not insurable. An example is an investment is common stocks. If one wants to
make gains in the common stock market, the nuances and intricacies of investments
must be learned and properly applied.
A person who wants to avoid the risk of losing a property like a house can do so
by simply avoiding the ownership of one.
Risk retention is a method of handling risk wherein the management assumes
the risk. Planned risk retention, also called self-insurance, is a conscious and deliberate
assumption of a recognized risk. Unplanned risk retention exists when management
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does not recognize that a risk exists and unwisely believes that no loss could occur.
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Hazards may be reduced by simply instituting appropriate measures in a variety
of business activities.
When losses occur in spite of preventive measures, the severity of loss may be
limited by way of reducing the concentration of exposures. Examples of efforts on loss
reduction are as follows:
1. Physically separating buildings to minimize losses in case of fire
2. Using fireproof materials on interior building construction
3. Storing inventory in several locations to minimize losses in case of fire and theft
4. Maintain duplicate records to reduce accounts receivable losses
5. Transporting goods in separate vehicles instead of concentrating high values in
single shipments
6. Prohibiting key employees from traveling together
7. Limiting legal liability by forming several separate corporations