Cisco Unity Connection 10.x Supported Platforms List

Cisco Unity Connection 10.
x Supported Platforms
List
Revised March, 2015

This document provides information about the platforms supported for Unity Connection 10.x, including
those shipped by Cisco and those provided by customers. The Unity Connection installation application
prevents installation on servers that do not meet the exact specifications or models listed in this
document.
Contents
Platform Overlays, page 1
Configuring vCPU, vRAM, and vDisk for Virtual Machines, page 6
Additional Platform Information, page 7
Supported Platform, page 7
Specifications for Currently Shipping Platforms Supported for Unity Connection 10.x, page 7
Specification for Hardware Platforms and Cisco IOS Software Releases Supported by Unity
Connection SRSV 10.0(1) and later, page 10
Specifications for Virtual Platform Overlays Supported by Unity Connection SRSV 10.0(1) and
later, page 11
Specification for HTTPS Networking, page 11
Platform Overlays
Specifications for Virtual Platform Overlays, page 2
Additional Information Related to Platform-Overlay Specifications, page 5
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Platform Overlays
With Unity Connection 10.0(1) and later releases, virtual machines are the only supported platform
for installation. Table 1, Specifications for Virtual Platform Overlays for Currently Shipping Unity
Connection 10.x Servers, lists the virtualization specifications, and the user and port limits when
you install Unity Connection 10.x on a virtual machine.
For additional specifications and support limits on each platform, see the applicable section:
Specification for Hardware Platforms and Cisco IOS Software Releases Supported by Unity
Connection SRSV 10.0(1) and later, page 10Describes only platforms that are supported for use
in physical configurations.
Note Cisco Unity Connection 10.x is not pre-installed on any platform. Unity Connection 10.0(1) and later
can only be installed on virtual machines.
Specifications for Virtual Platform Overlays

Revised March 10, 2015
This section describes specifications and limits for Cisco Unity Connection 10.x installed on a virtual
machine.
For information on system requirements for a virtual environment, see the Requirements for Installing
Cisco Unity Connection on a Virtual Machine section in the System Requirements for Cisco Unity
Connection Release 10.x at
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/10x/requirements/10xcucsysreqs.html.
For platform/ part number, see the link:
http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_Unity_Connection
Table 1 Specifications for Virtual Platform Overlays for Currently Shipping Unity Connection 10.x Servers
Virtual Platform Virtual Platform Virtual Platform Virtual Platform Virtual Platform
Overlay for up to Overlay for up to Overlay for up to Overlay for up to Overlay for up to
100 Users 1,000 Users 5,000 Users 10,000 Users 20,000 Users
vCPU (Number of 1@a minimum of 1@a minimum of 2@a minimum of For Xeon 5600 and For Xeon 5600 and
Virtual Processors)1 1.8 GHz 2.13 GHz 2.53 GHz each 7500 7500 processors
Cores and Speed2 per (2.13 GHz (5.06 GHz processors-4@a -7@a minimum of
Core3 reserved) or reserved) for minimum of 2.53 GHz each
2 @ minimum of 2.53 GHz (17.71 GHz
1.8 GHz each each(10.12 GHz reserved)
(3.6 GHz reserved)
or
reserved)4
or For Xeon E7
For Xeon E7 processors -7@a
processors-4@a minimum of 2.4
minimum of 2.4 GHz each (16.8
GHz each(9.6 GHz GHz reserved)
reserved)
vRAM (Amount of 4 GB reserved 4 GB reserved 6 GB reserved 6 GB reserved 8 GB reserved
Virtual RAM)
Cisco Unity Connection 10.x Supported Platforms List

2
Platform Overlays
vDisk (Size of Virtual 1 x 160GB 1 x 160GB, file 1 x 200 GB, file Select the required Select the required
Hard Disks) system aligned at OVA configuration OVA configuration
system aligned at
64KB blocks from the from the
64KB blocks drop-down list drop-down list
available for up to available for up to
10,000 users: 20,000 users:
2 x 146 GB 2 x 300 GB
2 x 300 GB 2 x 500 GB
2 x 500 GB File system
aligned at 64KB
File system
blocks
aligned at 64KB
blocks
Total number of - 5 20 30 60
Tenants supported on
Unity Connection
Total number of 85 24 100 150 250
available ports per
virtual machine:
Voice + TTS +
Voice recognition
Total number of 16 48 200 300 500
available ports in a
cluster
Total number of 0 0 0 0 35
concurrent video
calls
Total number of 0 0 0 0 40
concurrent video
calls in a cluster
Total number of 1006 1,000 5,000 10,000 20,000
users with
mailboxes
Number of 100 1,000 5,000 10,000 20,000
Cisco Personal
Communications
Assistant users

3
Platform Overlays
Total number of 0 1,000 5,000 10,000 20,000
active clients: Cisco
Unified Personal
Communicator +
Third-party IMAP +
Cisco Unity
conferencing + Cisco
Unified Mobile
Advantage + RSS +
Phone View users
(assumes all IMAP
Idle clients; see the
IMAP Idle Clients
section on page 5)
Total number of LDAP 100 1,000 5,000 10,000 20,000
Corporate Directory
Users
Approximate 75,000 72,944 137,298 Depends on the Depends on the
message storage, .ova file: .ova file:
G-711 codec, minutes
2 x 146 GB: 2 x 300 GB:
252,831 514,287
2 x 300 GB: 2 x 500 GB:
514,287 919,992
2 x 500 GB:
919,992
Unity Connection - 3 10 10 25
locations in the
HTTPS network
Total number of Unity 0 107 358 359 3510
Connection SRSV
branches supported
Maximum number of 0 @ 1 vcpu - 0 3000 6000 8000
Microsoft Office 365
users supported @ 2 vcpu - 1000
Maximum number of 0 @ 1 vcpu - 0 5000 10000 20000
Unified Messaging
(SIB) users @ 2 vcpu - 1000
supported
1. For VMware vSphere ESXi 5.1 and earlier, at least one processor core must be available for the VMware ESXi hypervisor / scheduler.
2. For VMware vSphere ESXi 5.5 and later, Latency Sensitivity function is included to reduce virtual machine latency. When the Latency Sensitivity
value is set to high you do not need to leave any unused processor core for the ESXi hypervisor / scheduler.
3. For Spec- based processor requirements, see http://docwiki.cisco.com/wiki/Specification-Based_Hardware_Support#Processor_Requirements.
4. 2 vCPU is supported only with Cisco Unity Connection 10.5(1) and later releases only.
5. For SRE-910 and UCS E blade, though you are allowed to create more than 8 ports on Cisco Unity Connection Administration, it is recommended to
create a maximum of 8 ports to avoid performance issues.
6. The SRE-910 and UCS E blade support 100 users with voicemail only.

4
Platform Overlays
7. The total number of Unity Connection SRSV branches supported is applicable only for Unity Connection 10.5(1) and later releases. The total number
for SRSV branches supported for Unity Connection 10.0(1) is 5.
Additional Information Related to Platform-Overlay Specifications

Cisco Unity Connection Cluster, page 5
IMAP Idle Clients, page 5
Jabber Scaling Platform (Unity Connection 10.5(2) SU2 and later), page 5
Cisco Unity Connection Cluster

The Unity Connection cluster feature provides high-availability voice messaging with two Unity
Connection servers that are configured in a cluster. In this configuration, also known as active-active
high availability, a single node consists of two servers, and the number of ports depends on the server
model. The total number of node ports is additive (meaning a single node can support up to 500 ports,
but the total number of users supported is applicable only to the primary server. The primary and
secondary servers in a cluster must match in CPU and amount of memory, or the configuration is not
supported.
If the hard disk space does not match on the two servers that you are using for a cluster, the smaller
amount of disk space determines the storage capacity for each server in the cluster. See also the
Requirements for a Cisco Unity Connection 10.x Cluster section in System Requirements for
Cisco Unity Connection Release 10.x at
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/10x/requirements/10xcucsysreqs.html.
IMAP Idle Clients

The calculations for the total number of active clients assume the use of IMAP clients that support IMAP
Idle. Cisco Unified Personal Communicator 7.0 and earlier, Cisco Unified Mobility Advantage, and
Cisco Unified Mobile Communicator do not support IMAP Idle. As a result, each active instance of each
of these clients (that does not support IMAP Idle) that is accessing Unity Connection voice messages
counts as four active clients.
Jabber Scaling Platform (Unity Connection 10.5(2) SU2 and later)

Added May, 2015
The table displays information of the number of Jabber Client that are supported in Unity connection
along with single inbox users based on specific OVA.

5
Configuring vCPU, vRAM, and vDisk for Virtual Machines
Table 2 Jabber Scaling Platform
Total Jabber
Jabber Endpoints Endpoints HA Jabber
per Single Server Per CUC HA Pair Endpoints
Single Inbox Users (PUB or SUB) (Load Balancing) Per CUC HA Pair
7vCPU 20,000 5,000 10,000 5,000
15,000 7,500 15,000 7,500
10,000 8,000 16,000 8,000
5,000 8,500 17,000 8,500
0 10,000 20,000 10,000
4vCPU 10,000 2,000 4,000 2,000
2vcpu 5,000 1,000 2,000 1,000
1,000 200 400 200
0 500 1,000 500
1vcpu 0 100 200 100
Note The number of qualified users given in the table are based on the assumptions that while using Jabber
for voice messaging operation the users have less telephony usage.
Configuring vCPU, vRAM, and vDisk for Virtual Machines

To simplify deployment of Unity Connection on a virtual machine, Cisco provides OVA templates for
the virtual platform overlays defined in Table 1 on page 2.
Caution Changing the number of virtual CPUs, the amount of virtual RAM, or the number or size of virtual disks
is not supported.
In addition, the OVA templates align the file system on the virtual disk(s) in the virtual machine at 64-KB
blocks, which results in improved storage input/output operations per second (IOPS).
For information on downloading the latest OVA files, see the Installation and Upgrade Information
section in the applicable Release Notes for Cisco Unity Connection at
http://www.cisco.com/en/US/products/ps6509/prod_release_notes_list.html.
For information on deploying an OVA file while installing a new Unity Connection virtual server, see
Install, Upgrade,and Maintenance Guide for Cisco Unity Connection Release 10.x at
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/install_upgrade/guide/10xcuciu
mgx.html.
For information on deploying an OVA file while migrating from a physical server to a virtual server, see
the Migrating from a Cisco Unity Connection Physical Server to a Unity Connection 10.x Virtual
Server chapter of the Reconfiguration and Upgrade Guide for Cisco Unity Connection Release 10.x..

6
Additional Platform Information
For information on deploying other Unified Communication applications on the same physical server
with Unity Connection, see the Unified Communications Virtualization wiki at
http://docwiki.cisco.com/wiki/Unified_Communications_Virtualization.
Additional Platform Information

Replacing a Unity Connection Server as You Upgrade to Unity Connection 10.x, page 7
Replacing a Unity Connection Server as You Upgrade to Unity Connection 10.x

MCS servers are not supported for use with Unity Connection 10.x, and an attempt to install or upgrade
to Unity Connection 10.x on these servers will fail. For more information on migrating a physical server
to a virtual machine as you upgrade to Unity Connection 10.x, see the applicable chapter in the
Reconfiguration and Upgrade Guide for Cisco Unity Connection Release 10.x at
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/install_upgrade/guide/10xcuciu
mgx/10xcuciumg050.html#45986
Supported Platform
For detailed specifications on virtual platforms supported with Unity Unity Connection 10.0(1) and later,
see
http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_Unity_Connection.
Specifications for Currently Shipping Platforms Supported for

Unity Connection 10.x
Currently Shipping Blade Servers for Cisco Integrated Services Routers Generation 2 (ISR G2),
page 7
Currently Shipping Platforms for Virtual Configurations, page 9
Currently Shipping Blade Servers for Cisco Integrated Services Routers

Generation 2 (ISR G2)
Cisco SRE-900 and SRE-910, page 8

7
Specifications for Currently Shipping Platforms Supported for Unity Connection 10.x
Cisco SRE-900 and SRE-910
Table 3 Cisco SRE-900 and SRE-910 Platforms
Feature Description
Model numbers SM-SRE-900-K9
SM-SRE-910-K9
Supplier Cisco
Form factor SM
Mounting Rack-mount
Physical processor(s) Intel Core2 Duo, 1.86 GHz
Physical RAM (as shipped) 4 GB (default) or 8 GBDRAMs
Physical hard disk Two 500-GB SATA (1 TB in non-RAID mode)
5400 rpm (SRE 900)
7200 rpm (SRE 910)
RAID controller SATA on board
RAID configuration RAID 0 or 1 (application dependant)
Total available disk space 1 TB
Hardware reconfiguration required None
More information http://www.cisco.com/en/US/prod/collateral/module
s/ps10598/data_sheet_c78-553913.html
For more information on SRE-900 and SRE-910, refer to

http://docwiki.cisco.com/wiki/Cisco_Unity_Connection_on_UCSE.
Cisco UCS E140D, E140DP, E160D, and E160DP
Table 4 Cisco UCS E140D, E140DP, E160D, and E160DP Platforms
Feature Description
Model numbers UCS E140D, E140DP, E160D, E160DP
Supplier Cisco
Form factor Double-wide Blades
Physical processor(s) Intel Xeon E5-2418L 2.0GHz quad core
processor
Intel Xeon E5-2428L 1.8GHz 6-core processor
Physical RAM (as shipped) 8 GB (default) and up to 48 GB (three 16-GB
DIMMs)

8
Specifications for Currently Shipping Platforms Supported for Unity Connection 10.x
Table 4 Cisco UCS E140D, E140DP, E160D, and E160DP Platforms (continued)
Feature Description
Physical hard disk Up to three (Cisco UCS E140D or E160D) or two
(Cisco UCS E140DP or E160DP):
7200-RPM SATA: 1 TB
10,000-RPM SAS: 900 GB
10,000-RPM SAS SED: 600 GB
SAS SSD SLC: 200 GB
RAID controller LSI MegaRAID controller
RAID configuration Cisco UCS E140D and E160D: Hardware RAID
0, 1, and 5
Cisco UCS E140DP and E160DP: Hardware
RAID 0 and 1
LSI MegaRAID controller
Total available disk space 1 TB
Hardware reconfiguration required None
More information http://www.cisco.com/en/US/prod/collateral/ps1026
5/ps12629/data_sheet_c78-705787.html
For more information on UCS E-140D, E140DP, E160D, and E160DP, refer to
http://docwiki.cisco.com/wiki/Cisco_Unity_Connection_on_UCSE.
Currently Shipping Platforms for Virtual Configurations

Unity Unity Connection 10.0(1) and later releases can only be installed on virtual machines. For more
information on currently shipped platforms for virtual configurations, see
http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_Unity_Connection

9
Specification for Hardware Platforms and Cisco IOS Software Releases Supported by Unity Connection SRSV 10.0(1)
Specification for Hardware Platforms and Cisco IOS Software

Releases Supported by Unity Connection SRSV 10.0(1) and later
This section lists the supported hardware platforms and the minimum Cisco IOS software release
required to support the hardware platform Cisco Unity Connection SRSV.
Table 5 Specifications for Cisco Unity Connection SRSV
Unity Connection Unity Connection UCS E140D,

SRSV on SRSV on E140DP, E160D, and
Cisco Platform SM-SRE-900-K9 SM-SRE-910-K9 E160 DP
Cisco 2911 15.2(4)M4 15.2(4)M4 15.2(4)M
Cisco 2921
Cisco 2951
Cisco 3925 15.4(1)T 15.4(1)T 15.2(4)M
Cisco 3945
Cisco 3925E 15.1(3)T 15.1(3)T 15.2(4)M
Cisco 3945E
Cisco 4300 - - 3.12S
Cisco 4400 - - 3.13S and later
Note A different Cisco IOS software release may be required depending on the version of Cisco Unified
Communications Manager Express or Cisco Unified Survivable Remote Site Telephony (SRST) being
used. For more information refer to Cisco Unified Communications Manager Express documentation
available at http://www.cisco.com/en/US/products/sw/voicesw/ps4625/index.html.

10
Specifications for Virtual Platform Overlays Supported by Unity Connection SRSV 10.0(1) and later
Specifications for Virtual Platform Overlays Supported by Unity

Connection SRSV 10.0(1) and later
This section lists the specifications for virtual platform overlays supported by Cisco Unity Connection
SRSV.
Table 6 Specifications for Supported Virtual Platform Overlays by Cisco Unity Connection
SRSV
Virtual
Platform
Overlay
vCPU (Number of Virtual 1@a minimum
Processors) Cores and of 1.8 GHz
Speed per Core
vRAM (Amount of Virtual 4 GB
RAM)
vDisk (Size of Virtual Hard 1x160GB
Disks)
Total number of available 12
voice ports1
Total number of users with 500
mailboxes
Approximate message 72,944
storage, G-711 codec,
minutes
Number of public 500
distribution lists
Number of Call Handlers 200
Number of languages 2
supported
1. For Unity Connection 10.0(1), the total number
of available voice ports is 8. Out of this, 6 ports
are G.711 or G.729a (combined TUI or TTS) and
2 ports are iLBC or G.722
Specification for HTTPS Networking

You can use HTTPS networking to link one or more Cisco Unity Connection servers or clusters to form
a well-connected network based on hub-spoke topology.
For more information, see Requirements for HTTPS Networking section in
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/10x/requirements/10xcucsysreqs.html
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Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The
use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)
2014 Cisco Systems, Inc. All rights reserved.

11
Specification for HTTPS Networking

12

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Specifications for Virtual Platform Overlays