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WJM
2NUR-6
Communication
Style Outcome of the process, a new
Refers to how you express your idea is formed in the receivers
ideas mind, situation or identical with
Passive the first encoded
Assertive
Aggressive TYPES OF COMMUNICATION
Intrapersonal
Communication within yourself
Process of transmitting and
receiving symbolic cues both
Channel
verbal and non-verbal
Pathway which message travels
Thinking, feeling, remembering
to reach its destination
are things you do internally
Oral, visual or audio-visual
It includes all levels of
Language used by the speaker
communication
Feedback
Basis of the 2 other types of
Return process in communication in
communication
which interactants give both verbal We perceive all communication
and non verbal signals to show
problems internally
whether the message is We think first
understood or not. Interpersonal
may either be positive or negative
Dyadic & small group
STAGES OF COMMUNICATION PROCESS Relatively small number of
people
Creation Interview, debate
The communication has an idea Public Communication
which he/she wants to impart or Between you and several other
communicate persons
Encoding Public speaking
Translate idea in his/her mind Engage in a monologue, other
into generally accepted symbols than dialogue
(words, gestures or pictures,
etc.) 3 TYPES OF COMMUNICATION THAT
Transmission OCCURS IN DYAD
He/she utters the words, make
the gestures or shows the
pictures Dialogue
Reception Feelings
The communication receiver &Emotions
bears the words, see the Ideas &
gestures, or the pictures Judgments
Decoding
Gossip & Facts
Receiver re-translates symbols
he/she has received into ideas Rituals & Cliche
in his own mind
Fruition (Feedback)
WJM
2NUR-6
Communication
Conversation Very valuable in obtaining findings
Friendly and informal talk
between 2 people OPEN-ENDED QUESTIONS
Distinguishing feature is its Begin an interview
social informality Introduce new topics
It is a form of social
Get threatening and embarrassing
entertainment
information
We engage in conversation for
Build rapport
the pleasure it gives
Learn about basic beliefs, values and
GOOD CONVERSATION
Worthwhile attitudes
Informal Very broad
Flexible Basically structured
Relaxing e.g. Could you tell me about
Interesting yourself?
Dialogue
Most intimate form of dyadic
communication
Type of dyadic communication CLOSED QUESTIONS
in which the deepest, most
Limits range of possible answers
personal relationships are
There is a list of possible answers to
formed
Peak level of communication choose from
Interview Classify information
Most purposive form of dyadic Express strengths of opinions or
communication attitudes
Both parties talk and listen E.g. Which of the following is the
At least one of the parties have most important for you?
thought in advance what he/she DIRECT QUESTIONS
would like to accomplish
It is intentional and purposive Ask for further explanations
Further expansion
DIRECTIVE STRATEGY
Specific replies to specific topics
What the problem is, what to do, what E.g. What treatment have you
is expected received for this condition?
Know what to accomplish and how to E.g. would you describe the pain you
accomplish have been experiencing?
WJM
2NUR-6
Communication
E.g. Do you really want to be a nurse? LEADING
WJM
2NUR-6
Communication
- How do you maintain your body? I am going to eat Im gonna eat the
the cake cake
FORMALITY LEVELS OF COMMUNICATION
Do you want to Do you wanna go?
Frozen Style go?
- Highest rank I have to do I hafta do
- Used in very formal settings homework homework
- Rituals, church rites, speeches Standard Slang: ?
for state ceremonies language: girl
- Make sure of stock expressions
- E.g.
I know pronounce you Consultative Style
man & wife - Transactional Style
I solemnly swearso - Used in semi-formal common
situation
help me God
- A transaction of some sort of
By the power vested in
consultation takes place
me
- 2 features:
The mass has ended
a. Speaker supplies
You have the right to
background information
remain silent b. Addressee participates
oath actively
Formal Style - Both participants are active
- Used in extended one way
when one speaks, the other one
communication
responds
- Sentence structures are
- E.g. doctor-patient or nurse-patient
complex
relationship
- Words are formal, complex
- Consultative style: I believe I can
- Speaker carefully plans ahead
help you
and frames what he/she intends
Particular Style?
to deliver
- Completely private language
- Defining feature: modulated
- Used within family and very close
intonation, cohesion, &
friends
organization - Use of jargon or any vocabulary
- Speeches in formal situations
associated with the group is
- E.g. graduation rites
feature of this particular style
Casual Style
- E.g.
- Used among friends and
Honeybunch
acquaintances is informed
Sweetheart
situations
- It can also be used to address a
stranger if the speaker wants to
treat him/her as an insider REBUS
- 2 different features:
A kind of word puzzle which uses
a. Ellipsis omission of
pictures or words to represent
some words
b. Slang non-standard words/expressions
words or expressions Examples:
FORMAL CASUAL
VA
WJM
2NUR-6
Communication
(Answer: Space
Invaders)
WJM
2NUR-6