JOSHUA M.

ELBERG BA, MBA CANDIDATE, 2011

Telephone: (514) 928-2945 Email:joshelberg@gmail.com

SUMMARY
Highly organized professional with a varied background as analyst, team leader, project management, change management,
policy and procedure development. Effective communicator with excellent interpersonal and conflict resolution skills.
PROFESSIONAL EXPERIENCE
December 2009 – Present
TOV Group General Manager Montreal, QC
 Create operational guidelines and procedures focusing on measuring and improving efficiency, improving reaction times
to issues and complaints, effective vendor management and reduction of costs, goal setting and evaluating employees.
 Focus on implementation on this operational guidelines and procedures through various metrics and statistics, including
financial data, client feedback and vendor information
 Review accounting practices and prepare proper partner reports using data collection and calculation spreadsheets which
are used in decision making
 Manage human resource projects and planned marketing strategies in order to reach optimal staffing levels to effectively
accomplish company’s goals and reduce costs.
February 2008 – August 2009
Paladin Labs Inc. Investor Relations Coordinator / Financial Analyst Montreal, QC
 Investor Relations: Managed all activities related to corporate communications including: website design and
maintenance, annual report, quarterly fact sheets, press releases, investor meetings and conferences. Worked with
analysts to build models and reports of market trends and competitors to improve company image in market.
 Financial Analyst: Conducted and successfully implemented long term cost saving projects, Coordinated government and
stock exchange reporting, managed share capital programs, sourced and managed new suppliers, vendors and service
providers to improve efficiency.
January 2007 – February 2008
Canador Controller St- Gabriel, QC
 Created and reviewed budget to manage spending and track progress.
 Managed monthly accounting cycle, including bank reconciliations and preparation of financial statements. Reviewed
practices to provide accurate data for decision making.
 Management of Accounts Receivables and Payables clerks, ensuring that cash flow for operations and implementing
changes to improve collection and payment times.
 Managed documentation of human resources procedures and policies. Sourced service providers and implemented and
managed upgraded payroll system.
May 2006 – December 2006
APF Marketing Customer Service Representative & Special Projects Coordinators Montreal, QC
 Customer service tasks include providing information about products and order status, managing accounts of various
sizes, processing purchase orders and returns, presentations to potential clients.
 Special projects include efficiency evaluations, applications for government grants, sourcing new products and new
means of production.
CORE COMPTENCIES AND SKILLS
 Proficient with Microsoft Office Suite  Familiar with account software, including QuickBooks
 Fluent in English and French.  Experience with website design and maintenance
 Time and Behavior Management  Community Outreach and Service
 Operations Management  Corporate Social Responsibility
 Ethical Decision-Making  Basic familiarity with SAP
EDUCATION
September 2009 – December 2011, Presently completing a Masters in Business Administration
Athabasca University Masters In Business Administration Montreal, QC
September 2003 – May 2006, Completed a Bachelor of Arts in Political Science, with a minor in History
McGill University Bachelor of Arts Montreal, QC