Opening a bank account

Opening a bank account is the most important work. But we often neglected the issue while dining the work. In
many cases we miss the necessary steps in hurriedness that become very harmful for us and often felt us into deep
legal problem. A standard account opening procedure given below that may help you.

(1) (2)
Receive a Take a short interview and know about
customer request his family, occupation, residence etc.

(3) No
Evaluate the Politely reject
rationality and the request and
Now take a request from match your end the process.
the customer to issue a bank policy
check book and end the
process.
Yes

(4)
(11) Now, inform him/her about the
Now create the customer profile in your core banking account opening policy and required
system and activate the account for normal operation. documents and benefit & cost of your
If there is any special instruction pls. confirm the bank .
instructions validity.
If Satisfied

If OK

(5) Special
(10) Provide him an account opening form and request him (5/1)
Forward a 'thanks letter' to the customer e-mail and
Situation
to read the terms and conditions meticulously before Customer request
congratulate the customer through mobile message start to fill it and advise him to fill all necessary to bring the from
and request him/her to deposit the minimum balance information required thereof with a request that if at home to fill it.
in his/her account to activate the account. there is any confutation on any issue he/she may ask
you without hesitation.

If Approved If Rejected If Satisfied

In case of 5/1 you will provide Account
(9) opening from to customer without the
Take the signature in the specimen signature card in specimen signature card.
front of you. Then process the account opening from (6)
to the proper channel for necessary approval . Received the filled account opening form from the
customer. In many cases customer may request you to
fill the form. Try your level best to avoid this because
hand writing is also an important prove for you.

If Satisfied
If Satisfied

(8)
Meticulously check the documents attached with the
from and confirm the photograph. You may verify the
phone number by calling in front of the customer and
the absent of the customers.
(7)
Meticulously check the form whether all the
information are filled properly. All the signature done
by the customer accordingly. Whether the KYC and TP
has been filled by the customer appropriately.