B.C.

Government - Business Continuity Program Business Function Review Business Impact Analysis Questionnaire

CRI Network Inc

1. Confirm organizational structure and names

Company
Division:
Department

2. What is the name of your Business Function? Please describe.

Name:

Description:

3. How does the Business Function fit in with the overall mission statement of the organization?

4. Who are the primary customers of the Business Function?

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 B.C. Government - Business Continuity Program Business Function Review Business Impact Analysis Questionnaire

5. What are the primary service objectives of the Business Function?

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21

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B.C. Government - Business Continuity Program Business Process Identification Business Impact Analysis Questionnaire

1. List the business processes that this business function performs.

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

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B.C. Government - Business Continuity Program Business Process Identification Business Impact Analysis Questionnaire

2. What inputs do you need for this process and who or what provides the inputs?

Process Name Inputs Sources

1 0
2 0
3 0
4 0
5 0
6 0
7 0
8 0
9 0
10 0
11 0
12 0
13 0
14 0
15 0
16 0
17 0
18 0
19 0
20 0

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B.C. Government - Business Continuity Program Business Process Identification Business Impact Analysis Questionnaire

3. What outputs are produced by this process and where does the output go?

Process Name Outputs Destinations

1 0
2 0
3 0
4 0
5 0
6 0
7 0
8 0
9 0
10 0
11 0
12 0
13 0
14 0
15 0
16 0
17 0
18 0
19 0
20 0

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 B.C. Government - Business Continuity Program Maximum Allowable Outage Business Impact Analysis Questionnaire

1. How long can the Business Process be unavailable without adversely affecting the overall operation of the organization?

Process Name Time Frame (MAO)

1 0 Legend
2 0 Less than 8 hours
3 0 8 to 24 hours
4 0 25 to 72 hours
5 0 4 to 7 days
6 0 8 to 14 days
7 0 15 to 30 days
8 0 More than 30 days
9 0
10 0
11 0
12 0
13 0
14 0
15 0
16 0
17 0
18 0
19 0
20 0

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 B.C. Government - Business Continuity Program Maximum Allowable Outage Business Impact Analysis Questionnaire

2. At what time of the week, month, year, or business cycle is processing especially critical or volumes exceptionally high?

Process Name Time Sensitivity Volume

1 0
2 0
3 0
4 0
5 0
6 0
7 0
8 0
9 0
10 0
11 0
12 0
13 0
14 0
15 0
16 0
17 0
18 0
19 0
20 0

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 B.C. Government - Business Continuity Program Quantitative Impact Business Impact Analysis Questionnaire

1. Is the business process directly involved with collecting, billing, distributing or processing revenue? If yes, please complete the following:

a) If the business process is unavailable, estimate the maximum dollar loss that will result for the each of the timeframes listed below.

Maximum Dollar Loss Over Time

Total
25 to 72 4 to 7 8 to 14 15 to 30 Financial
Process Name < 8 hours 8 to 24 hrs > 30 days
hours days days days Cost
1 0 $0
2 0 $0
3 0 $0
4 0 $0
5 0 $0
6 0 $0
7 0 $0
8 0 $0
9 0 $0
10 0 $0
11 0 $0
12 0 $0
13 0 $0
14 0 $0
15 0 $0
16 0 $0
17 0 $0
18 0 $0
19 0 $0
20 0 $0

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 B.C. Government - Business Continuity Program Quantitative Impact Business Impact Analysis Questionnaire

b) Is there any impact to cash flow if the business process is unavailable? If yes, describe the consequences of decreased cash flow.

Process Name Describe the consequences of decreased cash flow

1 0
2 0
3 0
4 0
5 0
6 0
7 0
8 0
9 0
10 0
11 0
12 0
13 0
14 0
15 0
16 0
17 0
18 0
19 0
20 0

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 B.C. Government - Business Continuity Program Quantitative Impact Business Impact Analysis Questionnaire

If the business process is unavailable, will any extraordinary expenses be incurred ? If yes, estimate the dollar amount and describe the
c)
nature of those extraordinary expenses.

Extraordinary
Process Name Describe the extraordinary expenses to be incurred
Expenses ($)

1 0
2 0
3 0
4 0
5 0
6 0
7 0
8 0
9 0
10 0
11 0
12 0
13 0
14 0
15 0
16 0
17 0
18 0
19 0
20 0

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 B.C. Government - Business Continuity Program Quantitative Impact Business Impact Analysis Questionnaire

If the business process is unavailable, will any contractual or regulatory financial obligations or penalties be triggered? If yes, estimate the dollar amount and
d)
describe the nature of those costs.

Contractual or
Describe the nature of the contractual or regulatory costs to be
Process Name Regulatory
incurred
Costs ($)

1 0
2 0
3 0
4 0
5 0
6 0
7 0
8 0
9 0
10 0
11 0
12 0
13 0
14 0
15 0
16 0
17 0
18 0
19 0
20 0

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 B.C. Government - Business Continuity Program Qualitative Impact Business Impact Analysis Questionnaire

1. For each of the 6 Impact categories listed, rank the Impact to the organization if the business process is unavailable.
2. As the length of the outage increases, note at what point in time the Impact rises above the initial Impact ranking.
3. Substantiate all rankings of 3, 4 and 5.

Financial Legal

Process Name

Timing

Timing
Impact

Impact
Total

Total
Substantiation Substantiation

1 0 0 0
2 0 0 0
3 0 0 0
4 0 0 0
5 0 0 0
6 0 0 0
7 0 0 0
8 0 0 0
9 0 0 0
10 0 0 0
11 0 0 0
12 0 0 0
13 0 0 0
14 0 0 0
15 0 0 0
16 0 0 0
17 0 0 0
18 0 0 0
19 0 0 0
20 0 0 0

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B.C. Government - Business Continuity Program Qualitative Impact Business Impact Analysis Questionnaire

Regulatory or Legislative Service Delivery

Process Name

Timing

Timing
Impact

Impact
Total

Total
Substantiation Substantiation

1 0 0 0
2 0 0 0
3 0 0 0
4 0 0 0
5 0 0 0
6 0 0 0
7 0 0 0
8 0 0 0
9 0 0 0
10 0 0 0
11 0 0 0
12 0 0 0
13 0 0 0
14 0 0 0
15 0 0 0
16 0 0 0
17 0 0 0
18 0 0 0
19 0 0 0
20 0 0 0

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B.C. Government - Business Continuity Program Qualitative Impact Business Impact Analysis Questionnaire

Image / Credibility Health & Safety

Process Name

Timing

Timing
Impact
Impact

Total

Total
Substantiation Substantiation

1 0 0 0
2 0 0 0
3 0 0 0
4 0 0 0
5 0 0 0
6 0 0 0
7 0 0 0
8 0 0 0
9 0 0 0
10 0 0 0
11 0 0 0
12 0 0 0
13 0 0 0
14 0 0 0
15 0 0 0
16 0 0 0
17 0 0 0
18 0 0 0
19 0 0 0
20 0 0 0

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B.C. Government - Business Continuity Program Qualitative Impact Business Impact Analysis Questionnaire

Summary of Business Processes and Rankings

The AVERAGE rankings for the Qualitative Impacts for each Business Process are summarized on this spreadsheet.
The Total Financial Costs and the MAO are repeated here for analysis purposes.

Average
Business Process Name Impact
Rank Total Financial Costs Maximum Allowable Outage

1 0 0.00 $0 0
2 0 0.00 $0 0
3 0 0.00 $0 0
4 0 0.00 $0 0
5 0 0.00 $0 0
6 0 0.00 $0 0
7 0 0.00 $0 0
8 0 0.00 $0 0
9 0 0.00 $0 0
10 0 0.00 $0 0
11 0 0.00 $0 0
12 0 0.00 $0 0
13 0 0.00 $0 0
14 0 0.00 $0 0
15 0 0.00 $0 0
16 0 0.00 $0 0
17 0 0.00 $0 0
18 0 0.00 $0 0
19 0 0.00 $0 0
20 0 0.00 $0 0

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