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Introduction
As we write this paper, smart-cities are mushrooming all around the world, mostly in
Asia and Middle East. Smart cities are those where urban performance is measured against a
city's hard infrastructure and its attention to the environment;1 the accessibility to, and use of,
information and communication technologies (ICTs), both for the urban population and the
public administration; 2 3as well as its human and social capital. It is estimated that smart cities
offer a $13 billion dollar market opportunity over the next three to five years, compelling major
technology companies to compete against each other in the global market to work on high-tech
solutions to urban problems.4 While much of the technology is provided by American companies,
American cities have fallen behind in this global race for smarting up. We believe that this is a
missed opportunity and, in this article, we would like to speculate on ways in which American
cities can step up to the challenge and join the trend from overseas.
Governments at national, regional, and local levels are gearing up for various smart-city
initiatives and smart-city inspired projects. In Europe, for example, the European Commission
proposed a Smart Cities and Communities initiative to improve energy efficiency, including by
developing integrated solutions for the smart use of resources; reducing energy consumption; and
promoting the production of clean, secure, and affordable energy. The initiatives goals for the
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support projects that promote the integrative management of urban energy flows, including
transport, water, and waste solutions. Further calls under the initiative address buildings, heating
In the Middle East, Knowledge Economic City (KEC), Saudi Arabia's first smart city, is
scheduled to be built in five years outside of the sacred precincts of Medina so that it is open to
non-Muslim visitors. Launched by King Abdullah and announced by the Saudi Arabian General
Investment Authority in 2006, the city is envisioned as having all of its buildings connected via
voice, data, and video links. CISCO was hired in 2008 to provide the network architecture of this
hyper-connected city.6
In Asia, CISCO has been involved in South Koreas USD 47 million project for wiring up
the city of Songdo's International Business Center as a part of its Smart+Connected Communities
initiative.7 A metropolis built from scratch, the city is slated for completion by 2018 and is
advertised as the greenest, most wired city in the world, with ubiquitous broadband Internet
connections. The ideal is for each and every building to be equipped with technologies that allow
for the manipulation of the interior ambiance, and customizable environmental control via easy-
with the fastest Internet connection in the world14 megabits per second download speedwill
allow its residents on-demand access to live services in multi-modal format and high resolution.
In the realm of public offerings, the city will benefit from an IP-based, open-information
platform, to be developed by CISCO, that combines real-time information from energy, telecom,
traffic monitoring, and security systems. This renders it accessible to the developer community,
who will make applications that can offer subscription-based or free services to citizens based on
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Going smart seems to be a national agenda for the Korean government. In 2011, as the
first phase of the South Korean City of Busan's development of smart-connected community
services, CISCO joined its technical capabilities with that of the country's leading service
provider, Korea Telecom, to launch the Mobile Application Development Center, which operates
as an app store for developers and hosts a variety of services for citizens. Furthermore, officials
in the South Korean City of Incheon plan to use CISCOs Smart+Connected Communities
program to create more technologically advanced and networked neighborhoods to transform the
city into a high-tech, globally competitive, and environmentally sustainable smart city with
improved housing and an overall better quality of life for its citizens. In this agreement, CISCO
will recommend changes in both the citys physical infrastructure and its services.9
industrialization, and information. For the past five years, Digital Chinathe largest integrated
undertaking work in 47 cities throughout China. As Guo Wei, Chairman and CEO of Digital
China, puts it, the ultimate goal of the smart-city project is to develop a digital city for each
physical city in order to tackle the problems resulting from China's unprecedented, rapid
Rapid urbanization and growth is not a condition unique to China. The global population
has been steadily concentrating in cities, and we are witnessing a substantial increase in the
average size of urban areas all around the world.10 Against the background of recent economic
and technological changes, the citys capacity for competitiveness and sustainable growth has
focused the attention of city officials and policy makers on securing a desired level of quality in
areas such as housing, economy, culture, and social and environmental conditions. This
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challenge fuels the worldwide obsession with making cities smart, and to this effect, the Smart
City as a label, concept, and agenda has been quite fashionable in policy-making discourse and
In smart cities, urban performance is gauged against a city's hard infrastructure and its
attention to the environment; the accessibility to, and use of, information and communication
technologies (ICTs), both for the urban population and the public administration; as well as its
human and social capital, manifested in decisive factors such as the presence of a creative class;
the education-level of the urban population; and the generation of localized knowledge spillovers
(LKS). LKS originated from face-to-face contact between peers in an urban environment, and
refers to the extent to which a city and its virtual, physical, and social infrastructure
European Smart Cities Initiative, the smartness of a city can be measured by its participatory
governance, its smart economy, its smart urban mobility, its smart environmental strategies and
management of natural resources, and the presence of its self-decisive, independent, and aware
In its current state, the vision of a smart city is very much fostered by a technologically
enhanced worldview of the urban condition, whereas traditional and modern communication
infrastructure, mainly the transport and ICT infrastructures, fuel sustainable urban growth and
the quality of urban life. Smart cities are envisioned as wired cities, with connectivity as the
source of their growth and the driver of their effective performance. This is inline with the
European Union's focus on achieving urban growth in a smart way for its metropolitan areas,
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featuring a wired, ICT-driven form of development. Furthermore, in smart cities, all social
classes should benefit from the technological integrations of their urban fabric.14
The reason for this is that over the past decade, digital technologies have begun to blanket
our cities, forming the backbone of a large, intelligent infrastructure. On one hand, broadband
fiber-optic and wireless telecommunications grids are supporting mobile phones, smartphones,
and tablets that are increasingly affordable. On the other hand, open urban databases that people
can read and add to are revealing all kinds of information, and hand-held personal devices, as
well as public kiosks and displays, are helping people access it. Add to this a relentlessly
growing network of sensors and digital-control technologies, all tied together by cheap, powerful
computers, and our cities are quickly transforming into computers in open air. The vast amount
of urban-related data that is emerging incidentally is the starting point for making this
An example of applying ICT technologies to make a smart and wired city is the Live
Singapore! project, produced by MIT SENSEable City Lab. The project's starting point is the
simple fact that Singapore, much like many other contemporary cities, is pervaded by various
networks through which a plethora of day-to-day services are offered to the urban population.
byproducts of their operation. This data is closely related to the urban population's actions, as
well as their impact on both the built environment and processes contained within it. For
example, every time you access the Internet from a public wireless hotspot anywhere in the city,
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the network locates you. Or, every time you use your public transport smartcard, records of the
origin and destination of your trip are generated by the system. Likewise, your cellphone
constantly registers at the nearest network antenna, leaving a digital trace of your activities that
include your location, your use of wireless services, and the people with whom you connect. The
same holds true for any Internet-based service such as online banking, user-generated content-
sharing platforms, email, and the commercial services offered by online mega-stores such as
Amazon and Ebay. Each and every time you use these services, an entry with the time, location,
and nature of the digital transaction is stored within a distant database. These digital footprints of
urban living are memorized by the systems that generate them incidentally, and can be explored
using sophisticated digital tools to decode the hidden dynamics of a city. This provides
invaluable information about the lives of its inhabitants, allowing us to make sense of how the
Similarly, in Singapore, digitally managed systems generate data that accurately describe
human activity in urban space, although these data streams are by default locked within each of
these specific domains, and not accessible by other urban systems or the public. The Live
Singapore! project, working within the ecosystem of the city-state of Singapore to test the
implementation of a flexible and scalable urban data platform, aims to develop an open platform
for the collection, combination, cross-association, and distribution of various real-time urban
informatic streams. Inspired by the data.gov initiatives, the goal is to democratize access to this
invaluable multi-faceted information, which is now in real-time (as opposed to the historical
blocks of data in the case of data.gov), and open both to the general public as well as developer
communities, who could join in creating applications that turn these data streams into meaningful
26
The Live Singapore! platform aims to become something of an ecosystem, with toolboxes
that enable all inspired developers to write applications for maximum interoperability and the
possibility of combining different data streams while ensuring easy access and programmability.
This would capture as large of an interested, capable, active developer audience as possible. To
this effect, Live Singapore! sees the value of data not in its centralized accumulation, but focuses
on keeping track of the connections made between real-time data streams and users creating
applications.
Where Do American Companies Stand in the Global Race for Smartening up the Cities? What
The cases explored above vary in approach and potential success. But how is the United
States leveraging the potential that cyber platforms offer to improve its competitiveness by
focusing on sustainable growth, improved quality of life, and smart and efficient performance at
an urban scale? Looking at the private sector, U.S. companies that are historically frontiers of
technological innovation are very active in promoting the smart-city agenda. For example, in
India, CISCO has been assisting various governmental and private service-providing authorities
and entities in creating smart solutions through such initiatives as its involvement in Gujarat
Bangalore, and Lavasa Corp. and Wipro India's first complete e-city.16 In 2011, the company
announced an agreement with Mahindra & Mahindra Ltd. to collaborate on go-to marketing
strategies in areas that include smart cities, virtual dealership, sports and entertainment, and
cloud services. The goal for both parties is to build smarter, connected communities and establish
new ways of offering cloud-based services within them using the network as a platform. The
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first project is the Mahindra Innovation Park envisioned by the parties as a benchmark for
smart innovation.17
Meanwhile, IBM has worked with the India National Center for Ocean Information
Services to develop an early warning system for tsunami-generated earthquakes. The company
has also implemented a biometrics-enabled Crew Management System for Indian Railways to
hospital and claims management solutions for Star Health & Allied Insurance Co., in
Smarter Cities Technology Center, which, they announced in March 2011, will be located in
Dublin, Ireland. As part of an agreement with IDA Ireland, the goal of this project is to create a
cross-disciplinary team that focuses on smart solutions to help cities around the world "better
understand, interconnect and manage their core operational systems such as transport,
communication, water and energy."19 Ideally, this type of collaboration will enhance top-level
decision-making about the optimal use of resources, improve urban planning, and provide better
and more cost-effective services to citizens. To achieve this, the Center aims to utilize an IDA
In 2010, the Brazilian city of Sao Paulo's government and IBM signed an agreement to
build a public information management center for Rio de Janeiro. The Rio Operations Center
will be developed at IBM's research lab in Brazil. The plan is for the Center to integrate and
interconnect information from multiple government departments and public agencies to improve
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control room. The operators of this control mechanism will be provided "with a single, unified
view of all the information that they require for situational awareness." Since the Center will be
equipped with a platform for consolidating data from urban systems for visualization,
monitoring, and analysis, it will enable city leaders to make decisions in emergency situations
Apparent in the examples above, and many others not included here, these companies'
global strategies include developing technology-based solutions to help cities become smarter
about tackling serious urban issues, improving the quality of life of their citizens, and creating a
more globally competitive city for the future. However, surprisingly, most of these companies are
focusing their smart-city operations outside of the United States. The fact of the matter is that
these technology-based solutions are financed by city governments and municipalities all around
the world. Like any other urban infrastructure, technologically enhanced infrastructures require
considerable financial resources, both for research development and urban-scale implementation.
Yet, in the aftermath of the 2010 debt crisis that took down many financial institutions in U.S., it
seems that American cities are facing possible meltdown and are potentially incapable of
New York City is hyper-connected both with its counterparts and within itself: ideas,
capital, and human and material resources are perpetually moving within and between its
physical urban infrastructures. The question at hand is, in what ways do its infrastructures of
mobility need to adapt to accommodate this accelerated rate of connectivity? One immediate
solution is that of physical infrastructural growth where more elements are added to the existing
i
Christian Outman's input into this section is gratefully acknowledged.
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infrastructure: more roads are built, more units are added to public transportation fleets, etc. Yet,
in the case of New York, due to both physical limitations posed by urban density and its
unexpandable boundaries, expanding and adding to the existing infrastructure is not the optimum
response. Another set of closely related solutions looks at making existing infrastructure as
urban commute, incentives to the use of public transit, and environmentally low impact modes of
transport.
As a part of his 2009 campaign for reelection, Mayor Bloomberg presented a 33-point
proposal for the improvement of the public transit system in New York City. The proposal not
only included notes on transits physical expansions, but also incorporated a series of suggestions
in terms of how the existing infrastructure could become more efficient and transparent to the
riders: for example with the provision of countdown clocks in subway stations that indicate
when the next subway is arriving; the creation of an integrated New York transit Smart Card, and
Although many dismissed the proposal as political grandstanding since Bloomberg did
not provide a way to pay for the transit platform that he unveiled, it is worth noting the principal
goals of the plan symbolized an important shift in the way New York politicians focus on transit
improvements, notably because the list did not include any new subway extensions, which are
typically the mainstay of similar attempts to attract the public support, and are inevitably
Traditional multi-modal citiescities where citizens switch transportation modes to get where
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they need to berequire fixed physical hubs: a taxi stand, a central train station, an airport, a
port, a shipping facility, etc. However, as a layer of networked digital elements is increasingly
blanketing our built environment and as we (mobile phones in hand) have greater ability to
extract and insert information about mobility in real-time, fixed transportation nodes may lose
their importance in urban mobility. Instead, with real-time location and route information, and
on-demand vehicles that do not require specific parking locations, ad-hoc transportation hubs can
form and dissolve as required, creating ephemeral nodes that support a new series of micro-
A smart transportation solution for New York City will be comprised of many different
solutions including bicycles, buses, trains, and several types of individual vehicles. What will tie
it all together is a real-time information network that can be accessed from anywhere, anytime.
This rhizomatic, multi-modal, and ubiquitous system will change the way we view and use
network and the digital layer that augments it, optimizing its performance, and the seamless
multi-modal mobility that it provides. For such a vision to realize, we suggest that the triad of (1)
applying tested and successful models of venture capital to advance the multi-modal mobility
agenda from an entrepreneurial dimension, (2) targeted financial support for academic research
and development into smart solutions for the software support and virtual dimension of the
integrated system, and (3) the promotion of social activism, via crowdsourcing of production of
various applications that sits on top of this hybrid platform to enable commuters to access real-
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In 2010, Meredith Whitney, the U.S. research analyst, called city and state debt the
biggest problems facing the U.S. economy, predicting that American cities and states have debt
as high as two trillion dollars. In the face of budget deficits and such debts, and because of the
fact that they do not generate enough wealth to maintain services, cities are forced to cut services
like police officers, lighting, road repairs, and maintenance. State governments seem unable to
come to the rescue, since they are facing problems of their own.21 Hence, it may seem too
optimistic to assume that any financial resources can be dedicated to smart-city agendas.
Yet, following the European and Asian models discussed in the beginning of this article, a
nationwide support program is a proper response to enhancing cities in their quest for
development, and improved quality of life. A nationwide support program not only should cover
related industries and incentivize local and regional projects, but should invest in promoting a
urban-related challenges. For example, the NSFs Environmental Engineering and Sustainability
Cluster supports engineering research geared towards minimizing the negative environmental
impact of human activities on natural resources. Research projects that address a balance
between society's need to protect the environment and to maintain stable economic conditions, as
well as a high quality of life for its members, can easily be framed as a quest for smart solutions
collection systems, and improved recycling and reuse systems such as those for sewage and
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Another NSF cluster that is partially related to smart-city initiatives is the Resilient and
Sustainable Infrastructures Cluster, which also covers distributed infrastructure systems that
Although these clusters and programs are implicitly applicable to the smart-city agenda,
it is possible to design a cluster that explicitly address smart urban solutions to the sub-categories
of health, safety and security, energy production and consumption, green architecture,
employment, education, the socio-economic divide and urban conflicts, quality of life, quality of
public spaces, mobility, growth, distribution and removal networks, and post-disaster or post-
Private-sector solutions are also available to address, at least in theory, the financing
problem faced by cities in their effort to smart up. Given the fact that smart cities have to be
heavily wired, the role that high-tech innovations will play is obvious. Venture capital has been a
driving force for high-tech sector for decades. Studies that examine the relationship connecting
venture capital, corporate research and development, and innovation suggests that venture
funding has a positive impact on innovation that far exceeds that of corporate research and
development funding: a dollar of venture capital appears to be about three times more potent
than a traditional research and development dollar in stimulating patenting.24 This success,
coupled with the venture capital communitys impact on the U.S. technological innovation
economy, is reflected in both the process by which projects are chosen ex ante, and in the process
of monitoring and control after an investment is made. This is due to the fact that many venture
capitalists come to the industry after successful careers as scientists and engineers, allowing them
to identify promising startup companies developing significant new products or services. Making
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investments at the earliest stages of these companies developmentoften before a product or
service is more than just an ideainvolves significant entrepreneurial risk. Yet, in venture
capital's economic framework, the willingness to take on risk is what makes it uniquely suited to
During recent years, venture capital has driven the high-tech sector effectively, creating
computer software, the Internet), and clean energy (pollution filtering and control, alternative
energy, energy efficiency through the deployment of smart materials in sites of energy
consumption and the implementation of smart grids in sites of energy distribution, energy
have been brought to life, improving the way we live and work each day through various
technological innovations. Companies such as Apple, Amazon, Skype, CISCO, Intel, Twitter,
FedEx, Ebay, Zipcar, Google, and Microsoft are among many that have benefited from this
economic model. The same model must be supported at a national level to guarantee the
continuation of this trend, particularly for high-tech industries to contribute to the realization of a
smart-city agenda.25
Within the smart-city entrepreneurial framework, we also need to leverage the openness
of the crowdsourcing system that the innovation and development of ideas for smart urban
solutions has made possible, leveraging the culture, the contemporary practice, and the well-
platforms, such as subject-specific open forums and wikis. A very effective and successful model
of this type of crowdsourcing is OpenIDEO, an online social platform launched by IDEO, the
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internationally known technological design company that, since August 1st, 2010, has actively
solicited the involvement of a global community of designers and the public in some important
social projects.26 The open platform introduces several design challenges, each tackling a well-
defined problem area in the field of designing solutions that improve the quality of human life
and take into account the limitations of real-world conditions and concerns about environmental
impacts. For each design challenge, the platform offers room for all interested parties to directly
contribute ideas or relevant information that may inspire other designers. From finding ways to
promote healthier eating to smart solutions and low-cost educational tools for the developing
world; from technologically supported methods for connecting the parties involved in food
production, distribution and consumption at the local, regional, and global scales to improving
the health of low-income communities with mobile computing platforms; to improving sanitation
and waste management for low-income communities, the IDEO open platform allows a global
community of citizens to get technologically involved in shaping a better future for our urban
populations.
The underlying force in crowdsourcing or open platforms, such as that of IDEO or Sony's
Open Planet initiative,27 is the fact that the globally connected crowd of active participants can
goal is not to promote one model over the other, but to orchestrate a possible collaboration
amongst internal teams of technological experts and innovation companies, venture capital start-
ups, academic research and development institutions, and the members of a broader community
In conclusion, we believe that nationwide support for the triad of (1) applying tested and
successful models of venture capital to advance the smart city agenda from an entrepreneurial
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dimension, (2) targeted financial support for academic research and development into smart
solutions to urban challenges, and (3) the promotion of social activism via crowdsourcing and
this type of knowledge production will definitely help the United States claim its place as a
forerunner of techno-social innovation in this smart-city driven global economy, which will in
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Notes
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1
Jan Gehl, Cities for People (Washington, Covelo, London: Island Press, 2011).
2
S. Graham and S. Marvin, Telecommunications and the City: Electronic Spaces, Urban Place
Development: A Simultaneous Approach," American Economic Review 91, no. 4 (2001, September):
909-923.
4
Eliza Strickland, Cisco Bets on South Korean Smart City, IEEE Spectrum, August 2011.
5
Technology & Innovation: SET Plan, European Commission, 2010
6
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7
Nicola Villa and Shane Mitchell, "Connecting Cities Achieving Sustainability Through Innovation,"
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16
Seema Singh," Ciscos India Solution," Business India, February 15, 2011.
17
"Mahindra and Cisco to Collaborate in Areas Such as Smart Cities, Virtual Dealership, Sports and
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23
The Resilient and Sustainable Infrastructures Cluster, National Science Foundation, 17 June 2008.
24
Samuel Kortum, and Josh Lerner, "Assessing the Contribution of Venture Capital to Innovation," The