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Report On:

Course Name: Principles of Management [MGT210]

Section: 23

Submitted To:
Zulfiquer Ali Haider [ZFQ]

Faculty Member

Department of Management

North South University

Submitted By:
SL. Name ID:
01 Syed Atabur Rahman Tuhin 1420296030
02 Md.Tauqir Ali 1420257030
03 Jubayer Islam 1420180030
04 Afifa Sharmin 1420051030
05 Sakib Uddin Ahmed 1410467030
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Submission Date: 20/04/2015.

Table of Content
SL. No. Title: Page No.
01 Executive Summery 03
02 Introduction [04-06]
Background of the report 04
Objectives 05
Methodology 05
Limitations 06
03 Findings And Analysis: [07-20]
1.Historical background of SEBL 07-08
1.1 Mission, Vision and objectives of 08
SEBL
1.2 SWOT Analysis Of SEBL 09

1.3 Organizational chart of SEBL 10

2. Porters five forces of industry 11-13
Analysis
3. BCG Matrix OF SEBL 14-17
4. Managers Description 18-20
4.1 Managers Introduction 18
4.2 Managers Job Description 18
4.3 Managerial Function 18-19
4.4 Managerial Roles 19-20
4.5 Managerial Skills 20
04 Conclusion And Recommendations 21
05 Bibliography 22

06 Reference 23
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Executive Summery
This Report is mainly reviews the function, Roles, Skills of a manager to
accomplish or fulfill the target of attaining his/her organizational goals.

The first Part of the report is about the introduction/purpose of the report,
objectives of the study, methodology of the study and the limitations of the
study. From this part we know why this report is made and from it what kind
of thing is gathering in our knowledge store and then there is a section
where the source of news we use are mentioned and at the end we mention
the limitation of information and thing we faced when we prepare this report.

Second Part is about the findings and analysis part. Where we mention the
information about Southeast Banks Background in which include its mission
and vision and history. We also attached Southeast banks organizational
hierarchy. Then we Explain porters 5 force model of Industry attractiveness.
Then we analyze the BCG Matrix of Southeast Banks Service/ product. At the
end of this part we analyze the most important part of this report which is
Managers Job description. In which His Function, Roles and Skills are
explained.

At the end we enumerate a conclusion of this report and mention the

appendix and Reference of This Report.

This Report mainly explores about a managers importance for a job. This
report also explores his functions over his organization to manage. His
played roles are also mentioned and analyze here. And managers necessary
skills to manage are also mentioned over this report.
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Introduction
M e t h o d o lo g y B a c k g ro u n d o f th e re p o rt

O b je c O
t iv
b ejesc t iv e s

L i m it aLtiio
mnitsa t io n s

Background of the Report:

In the current world business system a good management team is needed
for every organization for their maximization. From the management team
there is a person who led the team is also a manager whose main job is to
operate the business properly and maximize the profit or market share of the
business/organization. A manager always plays a vital role for an
organization where his single effective decision can help to reach his
organization into their goals and also his single ineffective decision can slide
the organization from its track. A manager mainly tries to allocate the
resources of the business and use it efficiently, separate or break down
employees work, motivate the employees and also leading from the front for
reaching the organization goals and fulfill the organization mission and
vision.

So, as a student of BBA we need to know about who is a manager? , what is

the work of a manager? , what kind of skill he need to do his/her job? , what
are his/her roles in an organization? And also for my Course-Project of MGT-
210 course we need to know about the fundamentals of a managers job. So,
as a student of this course, and the partial fulfillment of the course
requirement we are assigned to reveal a managers job details which include
his function/Role/Skills.
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So, due to complete this report we Work on MR. Abidur Rahman

Chowdhury who is a senior vice president and Branch manager of
Southeast Bank Sat-Masjid Branch, Dhanmondi, Dhaka.
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Objectives:
Objectives of this report could be two types:

Primary Objectives:

As a student of BBA And For taking MGT-210 course we need to work upon a
Manager and make a report over his/her job description which cover a partial
part of the course. And also for gather knowledge about a Manager. And that
is the Primary objectives of the report.

Secondary Objectives:

To know about a managers Functions in an organization

To know the roles that a manager played to manage a business.
To know about managers different level skills that he need to do his
task and manage his employees.
To know the importances of a manager for an organization.
To have an experience of meeting with a manager.
To add more knowledge in our store.
To relate theoretical learning with practical experience.

Methodology:
This report needs various kinds of information including managers job
description, about southeast Bank, its Product/service, organizational
structure, its historical background and other general information. So, to
make this report I used both primary and secondary Data:-

Primary Data Sources:-

Interview with the manager of Southeast Bank sat masjid road Branch.
Some official documents that the manager provide us.

Secondary Data Sources:-

Annual report of Southeast Bank.

Southeast Bank official website:-
http://www.southeastbank.com.php
Bangladesh Bank and from other websites.
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Limitations:
To make this report we face many limitations including inadequate and lack
of availability of required data. Those limitations are:-

One of the main limitations are when we make this report we cannot
have the opportunity to make a survey upon the employee of
southeast Bank because the branch was so busy with their general
work.
Time period is one of the other limitations to gather information, which
is only 1 month.
The manager cannot give us adequate time to have a bigger
experience because he is a busy person.
Lack of experience we face when we make this report because we are
only the student of 3rd Semester.
Information from secondary sources is not clear and precise always so
we need to work hard on this matter.
We think this kind of report need some practical work with the
manager but without internship we think that is not possible for every
student but it could be important in some reason.

With all limitations we tried our level best to make this report successful. So,
earnest request to consider those limitations while justifying our report.
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Findings & Analysis

C o m p aB nC y G B Ma ca kt rg i xr o u n d

P o r t e r sP o5 r tF e o r rs c e5 M
F o o r dc ee l M o d e l

M a n a g Me a
r nD a e g s ec rr i Dp te i o
s cn r i p t i o n

Historical Background of Southeast

Bank:
Southeast bank Limited is a scheduled commercial bank in the private sector
establishes under the Bank Company Act, 1991 and incorporated as a public
limited company under Company Act, 1994 on March 12, 1995.During this
short span of time the Bank is successful in positioning itself as a progressive
and dynamic financial institution in the country. The bank achieved the
certificate of commencement of business by Registrar of Joint Stock
Companies and firms on the date of its incorporation and started its
operations under its private sector. Bangladesh Bank issued banking License
to the bank on March 23, 1995.Mr.m.Saifur Rahaman Former finance minister
of Bangladesh inaugurated the foremost branch of the bank at 1, Dilkusha
commercial Area, Dhaka on 25th of the same year. In view of above, the
bank within a period of 20 years of its operation achieved a remarkable
success and met up capital adequacy requirement of Bangladesh Bank. In
present the Bank has 110 branches which they are leading very successfully
all over Bangladesh. Southeast Bank was established by leading business
personalities and eminent industrialists of the country with stakes in various
segments of the national economy. They established the Bank with a vision
to bring efficient and professional banking service to the people and the
business community of Bangladesh to help the national economy grow.
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The Banks operations are built upon unequivocal emphasis on effective

corporate governance. The objective is to create, promote and build long-
term company value. The Banks first and the highest priority are to provide
effective services and maximum satisfaction to the customers. The ethos of
harmony and co-operation is widely practiced in the Bank.

The manager MR. Abidur Rahman Chowdhury tells us about the bank, is
that we take pride in the fact that the public and private face of the Bank is
one and identical. We believe that transparency in decision-making,
monitoring mechanism and full disclosure to shareholders and regulatory
authorities are essential aspects of Banks corporate governance and that
they create an intense pressure to rationalize Banks services and search for
new competitive advantages. We work ceaselessly within these parameters
A team of efficient professionals manages the Bank. They create and
generate an environment of trust and discipline that encourages everybody
in the Bank to work together for achieving the objectives of the Bank. The
culture of maintaining congenial work-environment in the Bank has further
enabled to benchmark themselves better against management expectations.
A commitment to quality and excellence in service is the hallmark of their
identity.

Mission Vision & Objectives:

Mission:
Highly quality financial service with the help of the latest technology
Fast and accurate customer service
Balance growth strategy
High standard business ethics
Steady return on shareholders equity
It innovative banking at competitive price
Attract and retain quality human resource
Firm commitment to the society and the growth of national economy
Commitment to Corporate Social Responsibility

Vision:
To stand out as a pioneer banking institution in Bangladesh and contribute
significantly to the national economy

Objectives:
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Sound investments
Meet capital adequacy required
Ensure satisfies work force
Ensure 100% recovery of all advances
Focus on fee-based income
Adopt an appropriate management technology

SWOT Analysis of SEBL:

I E
n x S tre n g h O p p o r t u n it ie s
t t
e e
r r
n n
a a
l l

W eakness W eakness

T h re a ts T h re a ts

SEBLs Potential Strengths:

Efficient foreign exchange management.
Leading Retail loan providers
Better employee relations.
Better location of the branch.
Better financial standing.
Interesting consumer schemes.
Quick delivery of foreign exchange.
Online Banking
ATM facility
Simultaneously Islamic Banking

SEBLs Weakness:
Inadequate work force.
Conservative loan facility.
Profit rate is less than others.
Lack of sufficient own ATM booths

SEBLs Opportunities:
Market leadership.
Growth of the foreign exchange banking sector.
Different consumer service scheme of the SEBL.
Goodwill in foreign exchange management.
Perform more quickly foreign exchange services.
Go beyond the national boundaries.
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SEBLs Threats:
Political instability.
Intense competition in foreign exchange
Strict government rules and regulation in foreign exchange
management.
Economical variation.
Foreign exchange policy of competitive banks.
Organizational chart:
Managing Director [MD]

Deputy Managing Director

[DMD]
Top-Level Senior Executive Vice president
[SEVP]

Executive Vice President

[EVP]
Mid-Level Senior Vice President [SVP]

Vice President [VP]

Lower Level
Assistant Vice President [AVP]

First Assistant Vice President

[FAVP]

Senior Executive Officer

[SEO]

Executive Officer [EO]

Senior Officer [SO]

Management Trainee [MT]

Trainee
JuniorAssistant
Officer [JO]
[TA]
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Porters 5 Forces for Industry Analysis

Michael Porters Introduced Five Force Model To Analyze an Industry. It
mainly used to determine long term profitability and a probable possibility of
the industrys attractiveness to enter or not. So if all the forces are high then
it is easily meant that the industry is risky to enter whereas if majority or
important forces are comparatively low then a company can enter this
industry with minimum risk. As far we know we work on banking industry so
below here we analyze porters Five Factors Based on banking industry.

Buy T h re a t
er of New
Pow E n tra n t
er
T h re a t O f R iv a l r y
S u b s t it u t e B e tw e e n
P ro d u c ts E x is t in g
C o m p e tito r s
Supp
l ie r
Pow e
r
Threat of New Entrant:
Capital requirement for a new banking company entrance in
Bangladeshi Banking industry is 400 Corer BDT which is required as
Minimum Paid up Capital for a bank by the rule of Bank Company Act
1991. So it is relatively High Requirement than other industries.
As we know customer switching cost is relatively high in banking
industries so it is comparatively tough for new banking companies to
get customers who are already involved in their rivals services.
Now Govt. enforced a rule for new banking companies is that every
Bank Should Set their Banking Branches 75% On Rural & Semi-Urban
Areas And 25% On Urban Areas. So it is a challenge for them.
In Bangladesh If a Bank Company Want to introduce them as a new
bank there is a big Government & legal barriers on Licensing.
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As a new Bank they could face Image Crisis because there is already
a big number of bank are established in Bangladesh
As a new bank they also have lack Of Confidence And Experience.
In Past there is a rule that every bank need to have five year
experience to get the permission to sold Govt. Issued Bonds and other
services But Now the rules are eliminated and New Banking Companies
Can Issue or Give Govt. Issued Services.

=>So after the analysis of the Threat of new Entrant we can tell Threat of
new Bank Is Comparatively Low For Established Banking Companies.

Threat Of Substitute Products:

For Banking Services their Probable Substitute products are-

Person to Person Loan & Deposit & Hundi

Investing on Co-operative Firms

But Important is that Now this kind of threat is Decreasing day by day
Because of some Steps:-

Now, Government of Bangladesh Impress Every Bank to Introduce a

new Banking system for Farmers And Poors Which is they get the
opportunity to open a bank Account with only 10 Taka. For this step
now more people are give up Person to person loan & Deposit and
use banking services within their limits.
From the Betrayal of MLM businesses like Destiny 2000 ltd. Now
People think Invest in bank is safer then Investing on Co-operative
Firms.

=>So Threat of Substitute Products is low.

Rivalry Between Existing Competitors:
There Are 4 types Generation Bank in Bangladesh. So Every Bank has
a rivalry between their same generations Bank. Examples could be
Southeast Bank ltd. which is a second generation bank so they try to
differentiate them with other second generation bank which could be
Prime Bank Ltd.
There is a lot of Same Size Bank in Bangladesh so the competition
between them is relatively high.
Maximum Bank is Following Same Strategies and for this there is less
product differentiation and Price Competition.
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But Maximum Bank Has R&D Department of their own so they always
try to make effort on product differentiation.
But there is a thing on which every bank differentiated them which is
their Marketing Plan and Campaigns.
The Barriers to exit the industry are high.

=>After analyzing this force we can see there is comparatively High

Rivalry in the Industry.

Supplier Power:

The main Suppliers of Banks are:-

Peoples who deposit their money in Bank Both in Short-term and for
Fixed time period.
Mortgages Loans
Financial Institutions [from other industry like-Leasing Companies,
Pension Funds] who give loan or invest money in bank.

Important thing is that their bargaining power is relatively Medium

Because:-

In Traditional Bank depositing system the Rate is fixed always so there

is a little bit chance of negotiations.
But, in some Cases like Mortgages loan there is certain chance to
Bargaining.
For Financial Institutions cases we all know this kind of investment is
relatively in large amount So For this kind of cases Bargaining Power is
comparatively high than other cases.

=>After analyzing we see there is a mixed power of suppliers to bargaining.

So, we conclude this with there is a Medium Power of suppliers to
bargaining.

Buyer/Customer Power:

The main buyers or Customers Are:-

Lenders[Who take loan/credit from business]

Account Holders[who open a account in the bank to get the services of
the bank]
Others [Bond Buyers, Fund Transfer etc.]
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But important thing is customer bargaining power is relatively less in Bank

because:-

For Traditional Loan/credit the rate is always fixed.

For other banking Service the service Charge are always fixed by the
bank so there is a little negotiations chance.
We all Know that customer Switching Costs are relatively high in
banking sector so it may Decrease their bargaining power.

=> So after analyzing we can see there is comparatively Low Bargaining

Power of Customers.

BCG Matrix:
It is a tool that guides resources allocation decision on the basis of market
share and growth rate of Strategic Business Unit or Product. This Matrix is
first introduced by Boston Consulting Groups. With these criteria a business
unit is evaluated using SWOT analysis and placed in one of the four
categories which are: - Star, Cash cow, Question mark & Dogs. This step can
categorize the products &
offerings under basis of
market share & market
position.

Various product of Southeast Bank limited:

Fixed deposit receipt (FDR)

Pension savings scheme (PSS)
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Any purpose loan (APL)

Student accounts
Multimillionaire gold deposit scheme(MGD)
ATM service
Cash remittance
Telecash

Stars Product:
Stars product has high growth rate and high market share in the market.
Southeast bank limited stars products are given below:

ATM card
Pension Saving Scheme
Any purpose Loan
Student Account

ATM card, Pension saving scheme & Students accounts are the stars product
of Southeast bank. These Products are highly demandable. Because this
products features & offers are most attractive. These products have high
growth market & high market share.

The reason of the stars products of southeast bank limited is being

described:

ATM Card: two types:-

Debit or
Credit card

Those cards absolutely need for the people who live in Dhaka or other major
cities of the country. Southeast bank limited, ATM service has not only
account transaction easier but also it reduces the risk of carrying heavy cash.
That reason, people are interested in open ATM service. When people open
this service, they pay some money advance. And every year they pay the
charge of bank.

Pension Savings Scheme:

Pension savings scheme is an installment based product of SEBL for

individual customer who want to deposit Money into a bank and earn interest
after a certain period from it. Southeast bank limited offers competitive
interest rates & installments that are affordable for customers. That reason,
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people have interested that product. Southeast bank limited installment

based chart is given bellow:

Monthly Payment after 4 After 6 After 8 After 10

Installment years years years years

500 29475 49215 73320 102900

1000 58950 98430 146640 205800

Any purposes loan:

Southeast bank limited give many purpose loan. That loan rate is low. That
reason growth rate is high, so people are interested to take that loan. So, its
market share is high. Thats why it is a Star product of SEBL.

Student Accounts:

SEBL Give a great opportunity for student to get banking services without
any kind of charges. So, students are interested to open account and get the
services from SEBL.

Cash Cow Product:

Cash cows mean low growth rate and high market share of market position.
Southeast bank limited cash cows products are given below:

Fixed deposit receipt.

Cash remittance

Fixed Deposit Receipt, Any purpose loan, Cash Remittance are the cash cow
products of southeast bank limited.

The reason of the cash cows product of southeast bank limited is

being described:

Fixed deposit receipts:

In FDR bank provides higher interest than other regular saving accounts
deposit until the given maturity date. It accounts to be open at minimum 3
month. AS a result, people cannot drawings money their need in mean time.
Though, its growth rate is low but its Market share is high.

Cash remittance:
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Cash remittance has been existence for long time in southeast bank limited.
Southeast bank gives many facilities such as, no service charge from
beneficiaries in Bangladesh, instant cash withdraw facilities from SEBLs any
branch, disbursement of foreign remittance through ATM booth using remit
card. That reason, consumers are interested. So, though it has low growth
but it has high market share.

Question mark Product:

Question marks mean high growth rate and low market share of the market
position. Southeast bank question marks products are given below:

Telecash
Multimillionaire gold deposit scheme.

Telecash, Multimillionaire gold deposit scheme are the question mark product
of southeast bank. The reason of the question marks product of
southeast bank limited is being described:

Multimillionaire gold deposit scheme:

In Multimillionaire gold deposit scheme the maturity value is 50lac but this
deposit scheme maturity year is for a lengthy time period, which is at least
10 years. And also its monthly installment is also high in nature. So for this
though its growth rate is high but people are not much interested in it for this
its market share is low.

Duration 10 12 14 16 Maturity
year Year Year Year Value
Monthly 24040 17730 13390 10275 50 lac
Installments

Telecash:

Telecash is a new invention of money transaction method with cellular

phones. Its growth is rapidly increasing day by day but main problem is that
SEBL Introduced this service in very late in the market. BKASH and DBBL
Already captured the market of Mobile Cash system they already invest a
higher amount of money in research and development whereas SEBLs
Telecash isnt give same effort on Telecash. So Telecash market share is
remaining Low. If SEBL Want to Increase its market shares they should invest
a lot in it.
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Dog Product:
Dogs mean low growth rate and low market share of market position.
Southeast bank limited dogs products are given below:

Double Benefits Scheme

Double benefits scheme:

Southeast bank ltd introduce Double Benefit Scheme which is totally under
insurance coverage. In this Scheme individuals need to deposit at least
100000 tk. And at 7.5 years Deposit amount will be doubled. That reason,
many consumer cannot bear it and also are not interested to it. So for this its
market growth and share are remaining low.
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Managers Description
Managers introduction:
The manager whom we meet for the report and whose role is vital for the
report is:-
Name: MR. Abidur Rahman Chowdhury
Designation: Senior Vice President &
Head of the Branch

Managerial Level: Middle-Level Manager

Organization: Southeast Bank Limited

Branch: Sat-Masjid Road Branch,

Dhanmondi, Dhaka.

Managers Job Description:

Mr. Abidur Rahman Chowdhury is the head of the branch so as a rule of
southeast bank a manager need to do some work that are given below:-

Managerial Function:
Firstly, As a Rule Southeast Bank Limited gives a certain amount of target for
a branch manager. And a manager needs to achieve the target to accomplish
the company rule.

So, at first Mr. Abidur Rahman Chowdhury get a certain amount of target
From SEBL. After this he along with his co-management team set a plan to
achieve the target. He Work with some steps that are given below:

Planning: At first he calls a meeting with his co-management team. In

this meeting they set their planning to how they achieve the goals.
They develop strategies for achieving the goals. They develop plans to
integrate and co-ordinate their activities which including, take a
measure of the resource and find the possible and fruitful way to
allocate it.
Organizing: after planning, he along with his team members arranges
and structured their work to attain the goals. They determine what
tasks are to be done, who will do them, how the tasks are to be
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grouped, who reports to whom and where decisions are made? They
distribute the tasks between the employees and give direction to the
employees to how they do it?
Motivating: After organizing Mr. Abidur Rahman Chowdhury motivate
his subordinates to do the work properly. He gives supplement or
contingency direction those who are unable to do work with first plan or
direction. He arranges training program if any employees need it. Those
employees are slow in their work he motivate them by giving them
commitment to if they do this job they get rewarded and can get promotion.
He Lead the Organization From Front.
Controlling: after planning, organizing, and leading at a certain period of
time he evaluates the performance of the employees of the organization. He
monitors the employee work, comparing the outcomes with the plan and
taking corrective measure if necessary. He gives rewards or giving promotion
recommendation for those employees who meet his plans and work hard.

Managerial roles
To accomplish his Managerial Function properly he plays some important
roles:-

Interpersonal Roles:
MR. Abidur Rahman Chowdhury is the Senior Vice President and Head of the
branch of Dhanmondi. He is an effective manager who uses the interpersonal
management roles of as a figurehead, leader, and liaison.

Figurehead: As a branch manager, he has ceremonial and legal

responsibilities. Employees are inspired by him. Employees look up to
him as a figurehead. He always represents the organization.
Leader: When he does not satisfy with the output, he tries to find out
the real problem. After that, he directs and manages the performance
of his employees. He spends time to train and mentor his employees.
He also motivates employees toward a higher level of productivity.
Liaison: Sometimes, he likes to maintain contact with his customer to
better understand their needs and tries to fulfill their needs. He
communicates with external and internal members of the bank. He
thinks that the networking activity is a critical step in reaching
organizational goal.

Informational Roles:
He processes information as a monitor, disseminator and spokesperson.
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Monitor: His role is also involves the task of researching, locating and
choosing useful information. He spends time to check the feedback. He
also looks what is the new product of his competitors. He also monitors
the performance of his employees.
Disseminator: When he combines all the information into a proposal,
he forwards the proposal to upper management for approval. He also
spends time with his employees for previewing this information. So the
employees can easily accept the new proposal.

Spokesperson: He always sends memos, reports, information to his

subordinates.
Decisional Roles:
He has to take many important decisions. He makes decision as an
Entrepreneur, disturbance handler, resource allocator and Negotiator.

Entrepreneur: As a branch manager, he tries to identify new ideas

and initiates improvement projects. He also tries to make backup plan
for future.
Disturbance Handler: Sometimes he faces unwanted situations. He
handles that sensitive situation very carefully. He settles conflicts
between subordinates and overcomes crisis situation.
Resource Allocator: He takes time to decide where to apply
resources so that he can get maximum output.
Negotiator: He participate negotiation activities with other
organization and individuals.
Managerial Skills:
To perform all the functions and roles properly MR. Abidur Rahman
Chowdhury has some skills that are given below:-

Conceptual skills:
Mr. Abidur Rahman Chowdhury done most of his works with this skill.
He visualizes the organization as a whole. Using this skills he
understands the relationship among various sub-units and feel how the
organizations environment is going and. With This skill he can identify
any problem easily and make a decision for this problem effectively.
Human Skills:
Mr. Abidur Rahman Chowdhury is a nice and cordial manager. We feel it
when we meet with him and also we hear this from one of his sub-
ordinates who is doing work under him in the branch. He is an
expertise to deal with his sub-ordinates efficiently and use the
employees effectively. He know how to motivate employees to get the
23 | P a g e

best potential from them, he always inspire the enthusiastic employees

and he always leading the organization from the front.
Technical skills:
MR. Abidur Rahman Chowdhury is an experienced Bank manager. He
tells us that in his every task at first he knows about the task then he
applies his techniques in order to done the task proficiently from his
experience and proper knowledge about his field of work.
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Conclusion & Recommendations:

In Our Report we introduced MR Abidur Rahman Chowdhurys management
nature. After meet with him we acknowledged he is an efficient, inspirational,
front leader and an experienced manager. He perfectly plans about his task,
organize them effectively, then distribute the job between his subordinates
and motivate them to do the job perfectly and after a certain period of time
he evaluate his subordinates performance compare it and taking corrective
measures if there is a fault. He as a manager always doing his job efficiently
and for this he played some roles as interpersonal, informational and most
importantly decisional roles. He also use his Conceptual, Human, Technical
skills and his Experience to achieve his target and climb in the peak of
success. And for his good and efficient, effective managing works he is also
helps Southeast Bank Limited to reach its goals and accomplish its mission
and vision.

In the current world a good management system is play a vital role for any
organizations success. A manager could be succeed when he use his every
step of decision and managing efficiently and effectively. Because a manager
tasks is not a low hanging fruit. Business environment are more dynamic day
by day. In Global Management Those manager can diverse them with the
dynamic environment easily can get a bigger success in the field of business.
A manager need to aware about his organizations environment and always
monitor the environment. So if any individuals [as a manager] want to get
success or be a effective in the field of management he need to have Enough
skills of Conceptual, technical, human and should play the role as
Interpersonal, informational and Decisional roles. He needs to have the
ability to developed plan, organizing, and controlling. He should motivate his
subordinates to do their work properly with inspiration, reward. He should
take any kind of decision by measuring its effectiveness and possible
outcome. If a manager has this kind of characteristics we hope he could be a
effective manager who can make an impact over his organizations goals
achieving and attainment of its mission and vision.
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Bibliography

Annual Report of Southeast Bank Ltd.(2012-2014)

https://www.southeastbank.com.bd/home.php
Different Brochures, Forms published by Southeast Bank Ltd.
Principles of Management [12th Edition]
by Stephen P. Robbins & Mary Coulter

Reference:
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