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The Republic of Chad is often referred to as the Dead Heart of Africa because it is
landlocked and a large portion of the country is desert.
After gaining independence from France in 1960, infighting between the Muslim
north and the Christian south morphed into a civil war that lasted until 1990 and
destroyed much of the limited infrastructure. The United Nations has listed Chad as
being in a humanitarian crisis since 2001.
Despite deposits of gold and uranium, and status as an oil-producing country, the
people are poverty-stricken. There are concerns surrounding how the country will
use their oil revenues, especially given its status as the most corrupt country in the
world.
Culture Overview
Religion
Early Arab migrants spread Islam throughout Chad during the 13th and
14th century. Today, Muslim communities are rooted mainly in the North,
and followers of Islam comprise over half of the population. A majority are
proponents of a mystical Islam, Tijaniyah, which incorporates beliefs and
practices from native religions. Unlike Christianity, Muslim worship
incorporates rules for daily life, such as pausing to pray five times daily or
fasting during daylight hours throughout the month of Ramadan. While
Chadian Muslims tend to be non-fundamentalist, they still practice these
important rituals.
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Role of Women
The way women are viewed varies by the region, with women in the south
generally being afforded a higher status, although they remain less
important than men.
Women are less likely to attend school and it is estimated that less than
25% of Chadian women are literate. This society is dominated by men who
occupy important posts in the government, military, and other public
sectors. In addition, Chad has one of the highest rates of under-age
marriage in the world.
Women in urban areas are generally better educated than their rural
counterparts and this helps them get jobs in both the public and business
sectors.
NGOs often provide micro-financing for women to start their own small
company. These tend to be in sales, primarily in fabrics, jewelry, apparel,
shoes, and beauty products.
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Establishing Credibility
Modify your speech pattern if you come from a culture that is direct and to
the point. Chadians tend towards an emotional, indirect, circular, and
ambiguous speech pattern. Although you do not want to mirror this, it is a
good idea to include more adverbs and adjectives.
Any correction that has to be done should come from a man. It would be
deeply offensive and shameful to have such communication coming from a
woman.
Foreign women may be afforded "honorary man" status while they are in
the country.
View of Foreigners
Though Chadians are friendly and very relaxed, they expect foreigners to
respect their cultural and religious traditions. Given the strong patriarchal
culture and adherence to Islam, it is imperative that foreigners behave in a
circumspect manner and adhere to basic rules concerning clothing and
appropriate actions.
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Please keep in mind that not all people from any given culture act the
same, but in order to describe cultural traits, we had to make
generalizations, which may not apply in some cases. Perhaps the most
important tip we can provide is that when interacting across cultures, you
need to approach every situation with an understanding of the basic tenets
of a given culture and yet remain alert to the specific cultural signals you
receive in each situation and adjust your behavior and expectations
accordingly.
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Chad is a formal society. When you interact with people from Chad:
Chad is a direct communication culture. The following tips will give you
clues about how you might handle communication with Chadian
colleagues:
The degree to which people feel that they can control time
The relative importance of relationships vs. schedules
Attitudes towards timekeeping and punctuality
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Chad is a Fluid Time culture. The following tips will give you clues about
how you may best interact with Chadians around time issues:
The degree to which people feel they control their environment and
destiny-or the degree to which they feel their environment and
destiny control them
Openness to change and innovation
The preference for rules and structure
Willingness to take risks
The degree to which organizational practices encourage and reward
initiative and risk taking, and allow failure
People in these societies are typically quite risk averse and the
society is not readily forgiving of failure.
People in this society look for strong, directive leadership.
Management is often paternalistic and care-taking towards
employees.
Don't expect changes to be readily embraced and be prepared for
considerable resistance even after youve been able to demonstrate
the value of a proposed change.
While employees and colleagues in Chad may show a great deal of
competence, dont be surprised if they dont show much initiative.
When introducing initiatives, be prepared for considerable discussion
and debate and other actions that demonstrate resistance.
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Chad is group-oriented culture. The following will help you when you
interact with people from Chad:
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Country Overview
The People
Nationality:
Noun: Chadian(s)
Adjective: Chadian
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Population:
11,852,462 (July 2016 est.)
Ethnic groups:
Sara (Ngambaye/Sara/Madjingaye/Mbaye) 25.9%, Arab 12.6%,
Kanembu/Bornu/Buduma 8.3%, Wadai/Maba/Masalit/Mimi 7%, Gorane
6.8%, Masa/Musseye/Musgum 4.7%, Bulala/Medogo/Kuka 3.6%,
Bidiyo/Migaama/Kenga/Dangleat 3.6%, Marba/Lele/Mesme 2.9%,
Dadjo/Kibet/Muro 2.5%, Mundang 2.5%, Gabri/Kabalaye/Nanchere/Somrai
2.4%, Zaghawa/Bideyat/Kobe 2.3%, Fulani/Fulbe/Bodore 2%, Tupuri/Kera
2%, Tama/Assongori/Mararit 1.6%, Baguirmi/Barma 1.3%, Karo/Zime/Peve
1.3%, Mesmedje/Massalat/Kadjakse 1%, other Chadian ethnicities 2.5%,
Chadians of foreign ethnicities 0.6%, foreign nationals 2.5% (Sudanese
2%) (2009 est.)
Religions:
Muslim 58.4%, Catholic 18.5%, Protestant 16.1%, animist 4%, other 0.5%,
none 2.4% (2009 est.)
Languages:
French (official), Arabic (official), Sara (in south), more than 120 different
languages and dialects
Government
Country name:
Government type:
Presidential republic
Capital:
N'Djamena
Independence:
11 August 1960 (from France)
Legal system:
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Economy
Currency:
Cooperation Financiere en Afrique Centrale franc (XAF)
Economy - overview:
Chads fiscal position is encumbered by declining oil prices, though high oil
prices and strong local harvests supported the economy in recent years.
Chad relies on foreign assistance and foreign capital for much public and
private sector investment. Chad's investment climate remains challenging
due to limited infrastructure, a lack of trained workers, extensive
government bureaucracy, and corruption. Chad obtained a three-year
extended credit facility from the IMF in 2014 and was granted debt relief
under the Heavily Indebted Poor Countries Initiative in April 2015.
Industries:
Oil, cotton textiles, meatpacking, brewing, natron (sodium carbonate),
soap, cigarettes, construction materials
Exports - partners:
US 58.5%, India 13.3%, Japan 11.3%, China 4.1% (2015)
Location:
Central Africa, south of Libya
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Area:
Total: 1.284 million sq km
Land: 1,259,200 sq km
Water: 24,800 sq km
Land boundaries:
Total: 6,406 km
Border Countries (6): Cameroon 1,116 km, Central African Republic 1,556
km, Libya 1,050 km, Niger 1,196 km, Nigeria 85 km, Sudan 1,403 km
Coastline:
0 km (landlocked)
Climate:
Tropical in south, desert in north
Terrain:
Elevation extremes:
Natural hazards:
Hot, dry, dusty harmattan winds occur in north; periodic droughts; locust
plagues
Geography - note:
Note 2: not long ago - geologically speaking - what is today the Sahara
was green savannah teeming with wildlife; during the African Humid
Period, roughly 11,000 to 5,000 years ago, a vibrant animal community,
including elephants, giraffes, hippos, and antelope lived there; the last
remnant of the "Green Sahara" exists in the Lakes of Ounianga (oo-nee-
ahn-ga) in northern Chad, a series of 18 interconnected freshwater, saline,
and hypersaline lakes now protected as a World Heritage site
Note 3: Lake Chad, the most significant water body in the Sahel, is a
remnant of a former inland sea, paleolake Mega-Chad; at its greatest
extent, sometime before 5000 B.C., Lake Mega-Chad was the largest of
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four Saharan paleolakes that existed during the African Humid Period; it
covered an area of about 400,000 sq km (150,000 sq mi), roughly the size
of today's Caspian Sea
Source:
History Overview
The area was used as a transit area for traders as far back as the
Middle Ages. It has been a crossroads for desert Muslims and the
animist African tribes of the savanna regions.
The French entered Chad in 1891 and their military defeated the
armies of the northern and central Muslim kingdoms. The French
ultimately declared the region peaceful in 1911 although armed
clashes between their forces and resistance fighters continued.
France ruled southern Chad as a typical colony while in north and
central Chad they relied on traditional tribal and religious leaders to
administer the area.
The French made Chad, along with what is now Gabon, the Central
African Republic, and the Republic of the Congo, part of a colonial
federation called French Equatorial Africa, under a governor-general
resident at Brazzaville in what is now the Republic of the Congo.
Chad became a French overseas territory in 1946. It became
independent in 1960.
Political parties were banned in 1963, This led to violence in the
Muslim north. By 1966, it has become a guerrilla war. The French
sent troops in 1973; however, guerrillas continued wreaking havoc
through the 1980s with Libyan weapons. Libya annexed the northern
Chadian Aouzou strip in 1977.
In 1987, the government, with American and French assistance,
forced Libya out of the northern region except for the Aouzou strip
and parts of Tibesti.
In January 2002, the government and the Movement for Democracy
and Justice in Chad rebels signed a peace treaty. However, in May,
the rebels and government forces battled clash in the far north. In
January 23, the government signed a peace accord with the
National Resistance Army rebels.
In December 2003, the MDJT and the government again signed a
peace accord.
European peacekeepers were deployed along the eastern border to
protect refugees fleeing from the conflict in Darfur, Sudan in early
2004. By spring, the fighting had crossed the border.
In June 2005, the constitution was amended to allow the president to
have a third term. In November, former president Habre was arrested
in Senegal over crimes against humanity.
When President Deby passed a law to reduce the amount of oil
revenue spent on development, the World Bank suspended loans in
January 2006.
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Social Etiquette
Meeting People
The way you greet someone varies by religion, region and sex. Greetings
between men may include a handshake, although it may also simply
involve nodding the head. When shaking your hand with a Muslim, the man
may touch his hand to your heart after the handshake to indicate that he
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The social conversations that take place during the greeting are extremely
important. Expect to converse on your health and wellbeing and that of
your family. In some areas in the south, it is impolite to look into the eyes of
someone older than yourself or someone in a position of authority. Elders
may be called "mother" or "father", even if there is no familial relationship.
Gift Giving
Chadians may exchange gifts within the family and with close friends for
birthdays and dates of religious significance in a person's life, such as
Christmas for Christians or Eid for Muslims. However, gift giving is not an
elaborate transaction. If you choose to give a gift to someone, avoid
anything expensive.
Here are some general gift giving guidelines (but also check to be sure
they are permitted under company policy):
Entertaining
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Clap your hands as you near the front door; do not knock on the door.
For the most part, guests are not expected to arrive on time for social
occasions, although the rules may be different for foreigners. It is
best to arrive within 15 minutes of the stipulated time.
Dress casually but well. Do not wear shorts, regardless of the heat.
Greet elders immediately upon entering the house.
Allow your hosts to raise business subjects. If someone raises the
topic, you may engage in the discussion.
Table Manners
In many Chadian houses, meals are eaten on a floor mat and meals are
sexually segregated. When in doubt, watch what others are doing and
emulate their behavior.
Wait for the host or hostess to tell you where to sit. There may be a
seating plan.
When you sit on the floor around the food mat, make sure the soles
of your feet don't point at another person or the food. The optimal
position is to tuck your feet under your legs.
Do not begin eating until the host invites you to do so.
If you are eating at a table, keep your wrists visible at all times.
Your hosts may insist you try every dish and take second helpings.
Therefore, it is a good idea to initially take a small serving.
Putting your napkin on the table signifies that you have had enough
to eat.
Do not expect much conversation during the meal. It is a compliment
to devote all your attention to the food.
Do not get up immediately after the meal. It is polite to spend time
conversing with your hosts and the other guests.
Dining Out
It is customary to tip 10% at most dining establishments.
Generally, the person who extends the invitation intends to pay. You may
make an offer to pay and then gracefully allow the other person.
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Tipping
The following tipping hints are guidelines. You can find more explicit
information on restaurant tipping in the Dining Out section above.
Restaurants: 10%
Porters: $1 per bag
Taxis: Round up
Approach to Time
Given all the impediments, it's often surprising that anything happens on
schedule. Punctuality in social situations rarely occurs, although foreigners
are expected to arrive close to the stipulated time since this is part of their
culture. For Chadians, being late is not considered rude.
Conversation Topics
For the most part, every conversation begins with small talk. Wait for the
Chadian to determine that it is time to move to another discussion. Sports
are extremely important to most Chadians, so it can make an excellent
topic of conversation.
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Although you may discuss your family, it is generally best not to ask about
someones family unless you have met them. You may want to limit
discussions about your wife or daughter if you are speaking with Muslims.
Other Situations
Chad is a tribal country and accepted behaviors vary across the nation; For
the most part, all tribes are extremely conservative. It is generally a good
idea to start out formally and allow the Chadian to initiate further intimacy
such as using first names or nicknames.
Since they are hospitable, most Chadians expect close friends or relatives
to visit them at home without a formal invitation. You may do so, but be
cautious not to arrive around meal time.
Do not knock on someone's door; clap your hands as you come up the
walk.
Many expat women report that wearing a long dress and a headscarf over
their head and shoulders reduces the amount of unwanted attention that
they receive from Chadian men and children when they are out in public.
Expect bargaining in local markets. If the seller will not come to the price
you want, be prepared to walk away.
Faux Pas
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Do not wear shorts outside of the house. This clothing style is for
babies and is akin to going outside in your under-clothes.
Do not smoke in public.
Do not put your hand forward with an open palm and all fingers out.
Avoid using the left hand in public; it is the unclean hand.
Communication
Communication Essentials
At the same time, Chadians are direct communicators who are not afraid to
say what is on their mind, even if it not what the other person wants to
hear.
The more serious the discussion, the more important it is that both the
speaker and the listener have a demeanor that is in keeping with the
seriousness of the topic. Chadians can get confused or irritated when a
foreigner attempts to couch bad news or smiles to ease the tension of a
conversation that is not pleasant.
Key Words/Phrases
Arabic and French are Chad's official languages. However, most nationals
speak one of over 120 native tribal languages as well.
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Arabic
http://www.omniglot.com
The Arabic alphabet, pronunciation guide, spoken phrases, and links to
more information.
http://www.ehow.com
A twenty-five video series of lessons on the French language.
Arabic
http://video.search.yahoo.com
Online language lessons for Chadian Arabic. There are several short
videos in the series.
http://www.youtube.com
A video featuring the top 100 useful phrases in Arabic.
http://www.youtube.com
A video series featuring hundreds of Arabic lessons from beginning to
advanced levels.
Using Translators
Take care in selecting a translator and develop an early understanding of
what you expect--specifically, the translation must be exact, rather than
what the translator thinks each party wants to hear.
To be on the safe side you may want to meet with the translator prior to
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your appointments so that the person learns your accent and can be
exposed to any technical or non-familiar terms that may be used.
Developing a thorough relationship with your translator enables them to
argue your points with a level of confidence they might not otherwise have.
Have your translator explain to you the most elementary of basic
courtesies.
Non-Verbal Language
To beckon someone towards you, put your hand facing downward and
move all your fingers except for your thumb towards your palm.
Although Chadians generally stand close to the person with whom they are
speaking, this is only true if the person is of the same sex. When speaking
to a member of the opposite sex, greater distance is maintained.
It is quite common for people of the same sex to touch each other,
generally on the arm or shoulder, when conversing.
Letters/Email
To demonstrate proper respect, address letters using the persons honorific
and professional title and their full name.
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Letter closings are more flowery than in many cultures. Avoid using
standard closings such as "Sincerely", which is viewed as cold and
impersonal.
Use short, clear sentences. Avoid using slang, jargon, and idioms, since
they are not always understood.
Telephone
Given the cultural preference for face-to-face meetings, phone calls should
be kept to a minimum. The objective in making a phone call should be to
continue to build the relationship, and to move the business objective
forward.
Presentations
Handouts
Audience
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You may ask the audience to turn off their mobile phones; not all will
comply.
Some may interrupt if they have a question or something to say.
Presenter
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Date/Time
Date
When using the Gregorian calendar, dates are generally written in the day,
month and year format with either periods or slashes between each
number. If the day or month is less than 10, leading zeroes are used.
Chadians use the four-digit format for the year. Example: July 9, 2011
could be written 09.07.2011 or 09/07/2011.
When using the Islamic calendar, the year, month and day format is used.
To ensure there is no confusion, you may want to spell out the name of the
month. This leaves no ambiguity as to what is the day and what is the
month.
Time
The 24-hour clock is a timekeeping convention where the time of a day is
the number of hours since midnight. The 12-hour clock divides the day into
two periods (midnight to noon and noon to midnight), each with 12 hours.
Thus, 2 o'clock in the afternoon would be 14:00 in the 24-hour clock.
Business Protocol
Men should shake hands with each other at the beginning and end of
meetings.
Men should maintain direct eye contact during the greeting.
Businesswomen generally greet each other verbally.
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Business Cards
Business Attire
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Even if you are told the dress is very relaxed outside of the capital,
men should not wear shorts.
Businesswomen should wear conservative clothing that is not form-
fitting. Given the Muslim influence, trouser suits are not generally
appropriate.
Skirts should cover the knee and sleeves should cover the elbow or,
preferably, be long-sleeved. African prints are generally well
received.
Lightweight clothing of natural fibers is best in the heat.
Gifts
Here are some general gift giving guidelines (but also check to be sure
they comply with company policy):
Business Entertaining
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If you are hosting the meal, remember that credit cards are often not
accepted.
When you host a meal, urge your guests to eat more.
Do not initiate business discussions, although you may participate if
someone else begins the conversation.
Business Hours
Business Meetings
Meeting Essentials
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Allow the most senior Chadian to steer the conversation away from social
chitchat and into the business rationale for the meeting.
Meetings seldom have a set ending time and generally take a great deal
more time than you might be accustomed to. Since it is important that
everyone with an opinion be afforded an opportunity to speak, and since
meetings are often subjected to repeated interruptions, they can be quite
lengthy.
Scheduling Meetings
The optimal time of the year to meet in southern Chad is November thru
May in order to avoid the rainy season.
Foreigners are expected to arrive on time for meetings, although they may
be kept waiting.
Agendas
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Conducting Meetings
Allow the most senior Chadian to steer the conversation away from social
chitchat and into the business rationale for the meeting.
Management Styles
Relationships
In both the north and the south, relationships drive business. Although you
may not need to develop a strong personal bond in order to conduct
business in the south, a personal introduction from someone known to the
person you want to meet with is essential to gain entry into an organization.
This is not a culture where cold calls are successful. An international bank
or your accounting firm may be able to assist you in finding someone to
handle this.
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Given the value of relationships, it is important that you treat Chadians with
respect. If you do not, your behavior will quickly become known and you
may find many doors closed to you.
Management Essentials
The most important cultural attributes that you will see operating in
business in Haiti are:
Hierarchical structure
Formal style
Group interests
Interpersonal relationships
As you might expect from a country where French and Islamic influences
prevail, Chadians are generally formal and conservative.
Although there are distinct religious differences between the Islamic north
and the Christian south, both areas demonstrate respect and deference to
those in authority or those who are senior to them in age or position.
Decision Making
Decision Making
In keeping with the hierarchical culture, decision making tends to be
centralized. Whether others are consulted may be dependent upon the
organizations culture or the ethnic origin of the person involved.
For the most part, decision making is a slow process. Attempting to rush
the process will be viewed negatively.
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Negotiations
Expect small talk before starting negotiations since Chadians prefer to get
to know people before doing business. Contacts are extremely important
for conducting business with the government.
Come armed with both time and patience since negotiating is a time-
consuming process. It is important that you not appear irritated at the time
involved.
Safety Precautions
Before You Go
Take time to get all of your financial and personal records in order,
including preparing a will.
Talk with a trusted family member or friend about what types of
emergencies might arise in your absence, and what to do in those
events.
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Think about the small (and large) disasters that could occur at home
during your absence and be sure there is someone prepared to assist
you.
Make copies of all of your travel documents (including detailed
itinerary with contact numbers) and be sure two people have easy
access to them.
Do the same with crucial health documentation.
Be sure someone knows where you will be and how to contact you in
emergencies at all times.
Find out the services your company offers to you in case of
emergency; obtain and make several copies of important emergency
company contact numbers to keep and give to all members of your
family who might need them.
Be sure you have enough of your prescription medication so you are
all right if you cannot get a refill right away; take an extra pair of
glasses if you wear them.
In-Country
So many variables go into being safe, and many of them revolve around
understanding the specifics of where you are. Be sure to learn details of
your location -- how to dress, where you can go and where to avoid, how to
act in public, how to carry yourself, and who to be watchful of.
Seek information from cultural experts and local nationals whom you have
confidence in. When in comes to your safety, dont be afraid to ask.
Hotel Safety
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Travel Tips
Crowded Situations
Learn about your host country and culture. This is not only wise for
business and social purposes, but is extremely important so you can
understand what may be offensive or negligent behavior.
The more you know about your location, the safer youll be; certainly
understand written and unwritten laws and codes of conduct.
Use your Embassy. These people are here to help you.
Embassies Around the World
Even if you are living in a relatively safe country, always be sure that
close family or friends have accurate contact information so they can
find you quickly.
For helpful information: Helpful Tips
If you are living in a high-risk location, your company should have
guidelines for your safety. Be sure you have 24-hour hotline numbers
and appropriate contacts who can assist you.
No matter where you livehigh risk or low risk countriestodays
world is volatile, and you never know when a potentially dangerous
situation can develop. Keep informednot only with your countrys
published data and warnings, but by identifying sources of local
news, reading local papers and telling your local friends to keep you
informed.
Emergencies
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Emergency Numbers
Security Issues
Clearly the length of time you spend and the geographic and political
profile of the countries youre living in--or traveling to--will make a
difference in your level of preparedness. Nonetheless, practicing common
sense based upon knowledge of your location will help you. Dont
underplay the importance of understanding what is culturally
appropriateit may help you avoid some difficult situations. With the
exception of the emergency telephone numbers, this information is
compiled for travelers in general and will apply in varying degrees to your
destination and personal situation. Always check to see what services your
company may offer to you.
Emergencies
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Be sure you know how to contact (and get to) your countrys
Embassy and Consulate wherever you are travelingyou need the
location details, phone and hours of operation. Embassies Around
the World
See if there are any health-related issues in the countries to which
youre traveling. The U.S. Centers for Disease Control (CDC) has in-
depth information regarding all regions of the world.
Be sure you know how to call for help in an emergency. You may need to
reach the police, fire and other emergency personnel. Be sure you know
the words to use in the local language.
En Route
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