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This document includes expert evaluation & design
recommendations for the clients website or Mobile App or both as
per the agreed scope.
document
(CX)
Q) Why this exercise?
A) To meet Key Business Objectives
Present FunStay.in as a modern, mature business offering great service to users
Improve overall usability of the website FunStay.in
Bounce rate is around
45% Help establish FunStay.in as a competitive player in this industry
Lack of interactive tools Reduce offline dependency - Encourage more users to visit, search & complete the
for guidance bookings/listings online on the website
Font and color should be
Optimized task flows
for 21-35 age group
Searchbox need to Improve Conversions
improve Reduce drop rates
Need effective
communication Eliminate Communication gaps
Message on landing
page
1st hold
UI as it looks amateurish
and unstructured
Step 1 Step 2 Step 3 Step 4
Great
Experience?
No way!
Quick Fixes
This is the Main section. As a user views this 1) Include a line of text in bold stating the core
1 first on clicking Funstay.in, this section is very USP of FunStay.in above the Search field. Ex.
important. This section includes the FunStay The coolest and most exciting places to stay
logo, a prominent Search Field & a for your next vacation!
SignUp/Sign In global nav 2) Reduce Height of the section. 3) Use a High
resolution image!
2 This section shows the Hot Destinations along Rearrange this section as No.4. Rename the
with pictures of rooms, hotels and a brief text heading of this section. Ex. Our Most Popular
following each image. Fun Stays.
How it works! This shows a 4 step process to Combine section 4 & 5 and rearrange this
booking a hotel on FunStay.in section to be No. 2. Mention 3 Key benefits
4 that FunStay.in offers to its users
5 USPs of FunStay.in & Sign Up for a Newsletter If its important to get visitors to register for a
newsletter, then keep this section simple &
clean. Rearrange this to be No. 3 (temporary)
6 Quick Link to 20 destinations & homestays or keep at No 5.
Delete Section 6. Keep the footer as is if all
7 Footer pages have relevant content (for SEO)
1 1. Page above the fold. The image and
search filed occupy too much real estate
without adding a lot to the functionality of
the website.
UX fix: Reduce the height of the section by
25-30%. To ensure the next section is visible
2
by 25-30%
FunStay.in was
recommended by a
friend. So comes to the
website with some
expectations
Capture Guest
Confirmation
Details + Email + Payment Page
Message
Validate Mobile No
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Why FunStay.in Top Fun Destinations Most Popular Fun Stays Testimonials
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Why FunStay.in Top Fun Destinations Most Popular Fun Stays Testimonials
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Why FunStay.in Top Fun Destinations Most Popular Fun Stays Testimonials
Jammu &
Himachal Karnataka Uttar Pradesh
Kashmir
Madhya
Uttrakhand Maharashtra Karnataka
Pradesh
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Why FunStay.in Top Fun Destinations Most Popular Fun Stays Testimonials
Himachal Karnataka
Madhya Pradesh
Himachal Himachal
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Why FunStay.in Top Fun Destinations Most Popular Fun Stays Testimonials
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Filter Your Search Reset All 50+ Places Sort by User Ratings
Room Type
Property Type
Himachal Himachal
Fun Activities
Amenities
List your Hotel
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Filter Your Search Reset All 50+ Places Sort by User Ratings
Book Now
Room Type
Deluxe (15)
Property Type
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Filter Your Search Reset All 50+ Places Sort by User Ratings
User
User Ratings
Ratings
Price (per night) Price (Low to High)
Price (High to Low)
FunStay Gems
Room Type
Deluxe (15)
Property Type
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Filter Your Search Reset All 50+ Places Sort by User Ratings
Room Type
Property Type
Fun Activities
Himachal Karnataka
Amenities
Language Spoken
List your Hotel
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Apple Extravaganza
Near Hotel Satkar Residency, Manali, Himachal View on Map Booking Details Hotel Details
09 Dec15 09 Dec15 2 1
Extra Bed 0
( 200)
Per night
Total
List your Hotel Sign Up | Login
Apple Extravaganza
Near Hotel Satkar Residency, Manali, Himachal View on Map Booking Details Hotel Details
09 Dec15 09 Dec15 2 1
Extra Bed 0
( 200)
Per night
Total
Request to Book
List your Hotel Sign Up | Login
Apple Extravaganza
Near Hotel Satkar Residency, Manali, Himachal View on Map Booking
BookingDetails
Details Hotel
Hotel
Details
Details
Amenities
Fun Activities
Reviews
Map
Why You Should Choose The Stay
List your Hotel Sign Up | Login
Apple Extravaganza
Near Hotel Satkar Residency, Manali, Himachal View on Map Booking
BookingDetails
Details Hotel
Hotel
Details
Details
Situated on Naggar Road in a small rural hamlet before Manali, Orchard House follows the Aamod philosophy of being near to
major tourist destinations, yet away from the crowd and hustle bustle. Orchard House is a newly built, wood and stone villa in
the classical hill construction style, set amidst a beautiful apple orchards. With its seven spacious rooms, modern amenities,
serene location, lush green lawn and excellent cuisine, it is an idyllic retreat and a perfect home away from home.
Read Less
Amenities
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Apple Extravaganza
Near Hotel Satkar Residency, Manali, Himachal View on Map Booking
BookingDetails
Details Hotel
Hotel
Details
Details
Amenities
Fun Activities
Reviews
Map
Why You Should Choose The Stay
House Rules
Language Spoken
House Rules
Language Spoken
House Rules
Language Spoken
Apple Extravaganza
Near Hotel Satkar Residency, Manali, Himachal View on Map Booking
BookingDetails
Details Hotel
Hotel
Details
Details
Amenities
Fun Activities
Reviews
Map
Why You Should Choose The Stay
House Rules
List your Hotel Sign Up | Login
Apple Extravaganza
Near Hotel Satkar Residency, Manali, Himachal View on Map Booking Details Hotel Details
09 Dec15 09 Dec15 2 1
Extra Bed 1
( 200) 0 Per night
1
2
Rooms Nights Taxes
Total
Request to Book
List your Hotel Sign Up | Login
Home > FunStays in Manali > Apple Extravaganza > Booking Confirmation
Home > FunStays in Manali > Apple Extravaganza > Booking Confirmation
1 2 3600 3 10800
Taxes
Great choice of Homestay!
You can earn 500 loyalty points if you login
Total
List your Hotel Sign Up | Login
Home > FunStays in Manali > Apple Extravaganza > Booking Confirmation
1 2 3600 3 10800
Extra Bed: 3 Price
( 200 per Bed/Night)
Taxes
Great choice of Homestay!
List your Hotel Sign Up | Login
Home > FunStays in Manali > Apple Extravaganza > Booking Confirmation
1 2 3600 3 10800
Extra Bed: 3
( 200 per Bed/Night)
Activities Price
Bike
250 per Day
Qty 1 Days 1
Sight Seeing Pkg 1A Pax 1 Days 1
@ 2500 for 8 Hrs
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Home > FunStays in Manali > Apple Extravaganza > Booking Confirmation
TRAVELER NAME
CONTACT DETAILS
Continue to Payment
List your Hotel Sign Up | Login
Home > FunStays in Manali > Apple Extravaganza > Booking Confirmation
TRAVELER NAME
Kruti Singh
CONTACT DETAILS
Continue to Payment
List your Hotel Sign Up | Log In
Mobile Number
Continue Per night
Total
List your Hotel Sign Up | Log In
+91 8373998
Continue Per night
Total
List your Hotel Sign Up | Log In
Total
List your Hotel Sign Up | Log In
Total
List your Hotel Sign Up | Log In
Total
List your Hotel Sign Up | Log In
09 Dec15 09 Dec15 2 1
Email
Reset Password Per night
Total
List your Hotel Sign Up | Log In
09 Dec15 09 Dec15 2 1
Total
List your Hotel
Notifications
Messages
Notifications
25/12 Payment Received The payment for your stay at XYZ has been received Read
24/12 Make Payment Request you complete the online payment to confirm your stay Pay
25/12 Booking Request We have received your booking request for stay at XYZ retreat Read
Messages
Booking Confi 25/12 Select Order ID & Home Stay to send message
Your booking at the XZY
Homestay in Shimla is
Confirmed for the dates Select Subject of email
Recent Messages
We have received your Lorem ipsum dolor sit amet, maecenas tincidunt malesuada, fermentum
Booking request to the XYZ suspendisse ut non. Platea a pede suscipit non sed, auctor consequat quis,
Homestay in Shimla sed sed ac arcu justo iste. Vero pellentesque, est id nec vivamus aliquet
praesent molestie. Nec vivamus urna arcu, vestibulum vitae.
Booking Requ 24/12
SEND
List your Hotel
Recent Messages
Hi XYZ Retreat
Thanks for the confirmation.
List your Hotel
Dashboard
Profile
Your Trips
Wish List
Nitin 1 1
Agrawal Requests Reservations
1 10 15 25
Pending Past Destinations Funstays
Payment Payments
First Name*:
Last Name*:
Mobile No*:
Edit Profile
Address:
Building:
Street:
City
Pin Code
List your Hotel
Welcome Calendar
Parag
10/31 days 8/29 days
Rane January February
View Profile Edit Profile View Booking Status Edit Booking Status
27 28 29 30 Dec 31 Jan 1 2
Mr. Jain
3 4 5 6 7 8 9
Mr. Jain Mr. Jain
List your Hotel
27 28 29 30 Dec 31 Jan 1 2
Awesome Cottage.. | Room 001
Awesome Cottage.. | Room 002
Awesome Cottage.. | Room 003
3 4 5 6 7 8 9
Awesome Cottage. | Room 001 Awesome Cottage.. | Room 001
Awesome Cottage. | Room 002 Awesome Cottage.. | Room 002
Awesome Cottage. | Room 003 Awesome Cottage.. | Room 003
List your Hotel
27 28 29 30 Dec 31 Jan 1 2
Awesome Cottage.. | Room 001
Awesome Cottage.. | Room 002
Awesome Cottage.. | Room 003
3 4 5 6 7 8 9
Awesome Cottage. | Room 001
Awesome Cottage. | Room 002 Mr. Jain
Awesome Cottage. | Room 003
10 11 12 13 14 15 16
Awesome Cottage. | Room 001
Awesome Cottage. | Room 002
Awesome Cottage. | Room 003
List your Hotel
18 19 20 21 22 23 24
25 26 27 28 29 30 31
27 28 29 30 Dec 31 Jan 1 2
3 4 5 6 7 8 9
List your Hotel
Booking
Status From To Days/Nights Name Guest
Date
Booking
Status From To Days/Nights Name Guest
Date
Booking
Status From To Days/Nights Name Guest
Date
Booking
Status From To Days/Nights Name Guest
Date
Booking
Status From To Days/Nights Name Guest
Date
Booking
Status From To Days/Nights Name Guest
Date
You currently have no homestays listed on our website. Please click Add New Homestay to
list your homestay, add description about location, amenities and then list the various room
types with details that you have in your homestay.
Booking Status
0 ADD NEW HOMESTAY
Manage Home Stay Listings
Home Stays listed.
Welcome to Funstay.in
You currently have no homestays listed on our website. Please click Add New Homestay to
list your homestay, add description about location, amenities and then list the various room
types with details that you have in your homestay.
Home Stay
Dashboard Calendar Transactions Your Profile
Listings
Home > Home Stay Listings > Add New Home Stay
Address:
Landmark
Town / City
State PIN:
Amenities Available
Home Stay
Dashboard Calendar Transactions Your Profile
Listings
Mention any specific rules here. Ex. Pets not allowed. No guests allowed after 11:30 PM etc.
List your Hotel
Home Stay
Dashboard Calendar Transactions Your Profile
Listings
Bus Stop
Train Station
Airport
Home Stay
Dashboard Calendar Transactions Your Profile
Listings
Airport
0 Rooms added
Home Stay
Dashboard Calendar Transactions Your Profile
Listings
Home > Home Stay Listings > Add New Room Type
Booking Type:
Max Guests per room: 3 Extra Bed per day: INR 350
Home Stay
Dashboard Calendar Transactions Your Profile
Listings
Add Picture Add Picture Add Picture Add Picture Add Picture
List your Hotel
Home Stay
Dashboard Calendar Transactions Your Profile
Listings
Add Picture Add Picture Add Picture Add Picture Add Picture
Home Stay: Agrawal Home Stay, Shimla, Himachal Pradesh View Edit
Search
X
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Himachal
Search
PQR
Himachal
XYZ
X Filter Your Search Reset All
Language Spoken
Search
Menu
Dashboard
Calendar
Transactions
Home
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Filter Results Back to Filter Results
Cottage A
Confirmed Booking
Cottage B
Booked
Cottage C
Available
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Disabled
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January 2016 January 2016
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Thank you
Rahul M
Digital Marketer & UX Consultant
Email: hello@rahulm.com
Phone: +91 838 00 66 862
Web: www.RahulM.com RahulM.com