Developing a Training Session

Alyssa Voit

A. Voit COM 301

Training is Inevitable

Think about the best and worst training you have received

What made those experiences good?

What made those experiences bad?

Overview
The importance of training
Training adults
Developing a training session

Objectives: I will be able to create an effective training plan to implement within my

workplace using the tips from this presentation

A. Voit COM 301

The Importance of Training
Trained workers are better workers (Beebe, Mottet, & Roach, p. 7, 2013)
Higher job satisfaction and higher retention rates
(Frost, 2016; Harvey, 2013; Schmidt, 2007)

Bad training brings down productivity 30-40%

Low morale in workplace
Unsafe working conditions
Loss of customers
(Lindblad, 2016; Wittbrodt, 2014)

A. Voit COM 301

Training Adults: Debate

Is training adults different than teaching

children? Why or why not?

A. Voit COM 301

Training Adults: Andragogy

Relevance
Experience
Self-motivated
Problem-centered
Task-oriented
(Beebe, Mottet, & Roach, 2013; Dalto, 2014, Kearney, Plax, & Waldeck, 2013; Knowles, 1970)

A. Voit COM 301

Training Adults: Best Practices

Easy-to-understand language
Use humor
Make information relevant
Avoid prejudices
Keep training active
Respect social roles and time
(Kay, 2013; Pappas, 2013) A. Voit COM 301
Developing a Training Session: Preparing

Have a general goal (McNamara, 2016)

Conduct a needs assessment
Create an objective
(Beebe, Mottet, & Roach, 2013; Dalto, 2014; Kearney, Plax, & Waldeck, 2013)

A. Voit COM 301

Developing a Training Session: Objectives

Use the SMART method

(Beebe & Mottet, 2010; Donaldson & Scannel, 2000)

Blooms Taxonomy
(Krathwohl, 2002)

A. Voit COM 301

Developing a Training Session: Formatting a Lesson
Set introduction Providing Corrective
I do, we do, you do Feedback
Be descriptive
Tell
Be specific
Model
Be positive
Invite
Be constructive
Encourage
Be sensitive
Correct
Be realistic
Conclude session
(Beebe, Mottet, & Roach, 2013; Lauren, 2016; Pappas, 2013)
Developing a Training Session: Reflection

Post Assessment (Mason, 2015; McNamara, 2016)

Critical thinking
Summary

Training is inevitable
Andragogy
Creating a lesson plan

Thinking back on your bad training experiences, how could

you prevent bad training for the future?