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J PROD INNOV MANAG 2010;27:625639

r 2010 Product Development & Management Association

In Chains? An Empirical Study of Antecedents of Supplier Product


Development Activity in the Automotive Industry
Finn Wynstra, Fredrik von Corswant, and Martin Wetzels

In the literature on interorganizational collaboration in product development, considerable attention is given to


supplier role classications. Such classications often link to a suppliers position in the overall supply chain, but the
claim that this position has a substantial impact on its product development activities has seldom been empirically
validated. The results from the present survey among Swedish automotive suppliers demonstrate that supplier
product development activity is signicantly affected by the position of the supplier in the supply chain and the
suppliers strategic focus on innovation. While the latter has a stronger impact on product development activities,
there is also an interaction effect implying that the effects of a suppliers innovation strategy are contingent on its
supply chain position. Contrary to expectations, customer development commitment does not have any signicant
direct effect on supplier product development activities. Instead, this relation is fully mediated by supplier innovation
strategy. These ndings imply that, in contrast to conventional wisdom, product development activities are not
strictly organized in chains. Although supply chains can be useful metaphors for understanding the distribution of
regular production activities between rms, they arguably apply less to the distribution of product development
activities.

Suppliers and Their Role in Product This trend has been particularly salient in large-
Development scale assembly-based industries, such as the automo-
tive sector. Traditionally, especially in Europe and

L
iterature on interorganizational collaboration North America, most product development has been
in product development has increasingly fo- performed internally by auto manufacturers (Clark,
cused on buyersupplier relations, as suppli- 1989; Clark and Fujimoto, 1991; Droge, Jayaram,
ers adopt a larger role in the development of and Vickery, 2000; Kamath and Liker, 1994; Von
components, assemblies, and modules (Appleyard, Corswant and Fredriksson, 2002). In Japan, supplier
2003; Brusoni and Prencipe, 2001; Laseter and Ram- involvement in product development has historically
das, 2002; Lawson et al., 2009; Primo and Amundson, been more widespread than in the United States and
2002; Sobrero and Roberts, 2002; Wagner and Hoegl, Europe (Clark; Clark and Fujimoto; Helper, 1991;
2006). This expanded role is the natural consequence Liker, Ettlie, and Campbell, 1995; Nishiguchi, 1994).
of the trend to outsource more and more production Based on detailed technical specications, suppliers
to suppliers and the growing realization that decisions were then contracted to produce the items. However,
on product design, process design, and manufacturing as technological developments and customer demand
often have to be integrated (Fine, 1998). Through changes are occurring more rapidly, auto manufac-
supplier involvement rms can achieve better product turers have increasingly outsourced design, develop-
quality, shorter development lead time, and reduced ment, and engineering activitiesprimarily at the
product and development cost and also better long- level of components and subsystems (Brusoni and
term alignment of technology strategies (Takeishi, Prencipe, 2001). In a survey among (primarily Euro-
2001; Van Echtelt et al., 2008). pean) car manufacturers and rst-tier suppliers, Von
Corswant and Fredriksson found that a signicant
decrease has occurred in car manufacturers share of
Address correspondence to: Finn Wynstra, Rotterdam School of total product development resources between 1988
Management, Erasmus University, PO Box 1738, 3000 DR Rotterdam,
Netherlands. E-mail: fwynstra@rsm.nl, Tel: 31 10 4081990, and 1998 (from 70 to 60%).
Fax: 31 10 4089014
 The authors wish to acknowledge the useful comments on previous
At the same time, various studies have demon-
versions of this article made by colleagues at Erasmus University Rot-
strated that not all suppliers should or can be involved
terdam and Eindhoven University of Technology. in the same way (Bidault, Despres, and Butler, 1998;
626 J PROD INNOV MANAG F. WYNSTRA ET AL.
2010;27:625639

Sobrero and Roberts, 2001; Wynstra and Ten Pierick, The main intended contribution of this study is
2000). Supplier involvement is not without cost, time, therefore to develop a more detailed understanding
and effort and should thus be applied selectively. Fol- of how and to what extent supply chain position drives
lowing such a contingency model, various studies supplier product development activity (SPDA) in the
have investigated differences in suppliers participa- automotive sector. Do suppliers that are closer to the
tion in product development, particularly in relation nal assembly rm, from a supply chain perspective,
to the type of product delivered by the supplier have a more substantive role in product development
(Handeld et al., 1999; Laseter and Ramdas, 2002). than those that are located more upstream? How im-
One stream of literature specically suggests that portant is supply chain position in determining a sup-
the level of a suppliers activities in product develop- pliers activity in product development compared with
ment is contingent upon its position in the supply factors such as the market strategy of the supplier and
chain: the more it is located downstream, the more the purchasing behavior of customers? Answering
active a supplier is in product development (Fujimoto, these questions contributes to emerging research on
2001; Kamath and Liker, 1994). For instance, the interdependencies between supply (chain) management
sector study reported earlier found that, after the as- and product development (Hult and Swan, 2003).
sembly rms, rst-tier suppliers (i.e., suppliers directly On a broader level, this study seeks to contribute to
delivering to assembly rms) are the next most active the ongoing debate to what extent and how buyer
party in the supply chain in terms of product devel- supplier relations are interrelated. Several research
opment. During the 1990s, these suppliers have nearly streams have more or less explicitly criticized the con-
doubled their share of total product development re- cepts of supply chains and supply chain management,
sources, from 18 to 31% (Von Corswant and Fred- including various groups of authors from operations
riksson, 2002). management (Brown et al., 2000; Lamming et al.,
Apart from these occasional studies, however, 2000) and from business marketing, most notably the
there is little large-scale empirical evidence to support Industrial Marketing and Purchasing (IMP) Group
or refute the proposition that product development (Axelsson and Easton, 1992; Hakansson, 1982). In
activities are indeed distributed along the supply fact, It may be more accurate to use the terms supply
chain, according to some sort of supplier hierarchy. network or supply web to describe the structure of
More specically, prior studies have scarcely investi- most supply chains (Chopra and Meindl, 2001, p. 5).
gated the interplay between such generic, structural Mabert and Venkataramanan (1998, p. 538) also de-
variables and more rm-specic, behavioral variables. ne supply chain as the network of facilities and ac-
tivities that performs the functions of product
development, procurement . . ., the movement of ma-
terials . . ., the manufacturing of products . . . .
BIOGRAPHICAL SKETCHES
Interpreting buyersupplier relations as being in-
Dr. Finn Wynstra is the NEVI Professor of Purchasing and Supply
Management at Rotterdam School of Management at Erasmus
terrelated to each other as a network rather than a
University. He is former editor of the Journal of Purchasing and chain implies that manufacturers can have intensive
Supply Management and past chair of the International Purchasing relations with suppliers other than just rst-tier
and Supply Education and Research Association (IPSERA). His
main research interests are buyersupplier collaboration in new
suppliers. This challenges the more hierarchical view
product development and procurement of services. of supply chains consisting of different tiers of sup-
Dr. Fredrik von Corswant holds a Ph.D. in supply management at
pliers, each with its typical set of activities and re-
Chalmers University of Technology. He has been responsible for sponsibilities. Even if design and execution of make
product development strategy and supply management at Volvo and delivery processes follow this logic, it may well be
Truck Corporation and is currently working as chief project man-
the case that the distribution of product development
ager within advanced engineering.
activities and responsibilities among these partners is
Dr. Martin Wetzels is professor of marketing and supply chain re-
quite different (Brusoni, Prencipe, and Pavitt, 2001).
search in the Department of Marketing at Maastricht University in
The Netherlands. His main research interests are customer satisfac- Empirically studying to what extent supply chain po-
tion and dissatisfaction, customer value, services marketing, busi- sition affects supplier product development activity
ness-to-business marketing, (online) marketing research, supply may provide further support to either of these con-
chain management, cross-functional cooperation, e-commerce,
new product development, technology infusion in services, and re-
icting views: chains versus networks.
lationship marketing. From a managerial perspective, studying the rela-
tionships between structure and strategy variables and
ANTECEDENTS OF SUPPLIER PRODUCT DEVELOPMENT ACTIVITY J PROD INNOV MANAG 627
2010;27:625639

suppliers product development activities could also ond-, and third-and-below-tier suppliers tend to differ
provide relevant insights. For suppliers on different signicantly in terms of size and the type of customer
levels in the supply chain, it could help illuminate relations (Fujimoto, 2001).
the constraints and opportunities for initiating prod- The tier structure is supposed to simplify not only
uct development activities together with customers. material ows but also information ows between
For customers, it could clarify when and how they customers and suppliers since rst-tier suppliers co-
could induce different tiers of suppliers to under- ordinate the activities of the second tier and so on
take (more) product development activities. down the hierarchy, allowing customers to focus
The paper rst takes a look at existing research on scarce communication resources on the top tier
the structure of the automotive supply chain and the (Kamath and Liker, 1994, pp. 156158). Over the
distribution of product development activities. The past two decades, North American and European
next section develops the conceptual framework and auto manufacturers have restructured their supply
hypotheses, followed by the design of the empirical base according to this tier model (Bidault et al.,
study: a survey among automotive suppliers in Swe- 1998; Dyer, 1996a, 2000; Kotabe et al., 2003; Von
den. Subsequently, the ndings from the study are Corswant and Fredriksson, 2002). Figure 1 depicts
presented, along with a discussion and conclusions. such a typical, tiered supply chain.
Previous research has argued that product devel-
opment activities tend to be structurally distributed
Product Development in the Automotive along this tier structure. Fujimoto (2001) suggests that
Supply Chain rst-tier suppliers are much more likely to have their
own development and engineering capabilities and re-
The general trend toward more outsourcing in the sponsibilities than second-tier suppliers, whereas
automotive industry has increased the importance for third-tier suppliers fully rely on the engineering activ-
vehicle manufacturers of effectively managing their ities of their customers. Similarly, Von Corswant and
suppliers (Dyer, 1996a, 1996b, 2000; Kotabe, Martin, Fredriksson (2002) report that the share of second-
and Domoto, 2003; Lamming, 1993; Mercer, 1995; and-lower-tier suppliers in total product development
Takeishi, 2001). This applies not only to the nal resources in the automotive supply chain has in-
manufacturers but also to the direct, rst-tier suppli- creased signicantly over the past 15 years, still small
ers, as these suppliers also outsource a growing part of compared with that of rst-tier suppliers.
their activities (Hensley, Irani, and Satpathy, 2003; In parts of the literature, a suppliers level of re-
Von Corswant and Fredriksson, 2002). sponsibility or activity in product development is re-
The term supplier tiers was rst used to describe the lated to the product type it produces. Specically,
various levels in pyramid-shaped supply chains found suppliers of complex, comprehensive items are argued
in the Japanese automotive (and electronics) industry to (ideally) have a larger role in product development
(Hines, 1994; Nishiguchi, 1987). First-tier suppliers (Handeld et al., 1999; Laseter and Ramdas, 2002).
provide the auto manufacturer with subassembled This implies that, generally, rst-tier supplierswhich
units (e.g., complete seats or instrument panels) based produce relatively more subsystemsare more active
on components from lower-tier suppliers. First-, sec- in product development than second-tier suppliers,

Auto manufacturer

Small number of large Illustrative products


1st tier suppliers, mostly with delivered: seats,
suppliers engineering capability instrument panel

Larger number of
2nd tier smaller suppliers,
Illustrative products
delivered: plastic
suppliers fewer engineering
components, fasteners
capabilities
3rd and
4th tier
suppliers
Figure 1: Tiered Supplier Structure (adapted from Clark and Fujimoto, 1991, p. 139)
628 J PROD INNOV MANAG F. WYNSTRA ET AL.
2010;27:625639

which are more active than third-tier suppliers, and so Especially this latter notion is relevant for the cur-
on. Kamath and Liker (1994), for example, distin- rent study, as it suggests that the criteria for selecting,
guish among partner suppliers, which have extensive structuring, and coordinating a set of business actors
design responsibilities for entire subsystems; mature for collaboration in manufacturing may not be the
suppliers, which develop the critical specications of same as for structuring a set of business actors for
complex assemblies; child suppliers, which develop the collaboration in product innovation. Gadde and
detailed specs of simple assemblies together with the Jellbo (2002) discuss the problems of systems sourc-
manufacturer; and contractual suppliers, which have ing. They illustrate that the choices in partitioning and
(virtually) no development responsibility for the sim- aggregating activities for, respectively, component de-
ple parts they deliver. sign and component manufacturing activities may not
always result in a systematically tiered supply base. A
supplier of complex products such as dashboards may
Criticism for the Supply Chain Metaphor be an obvious rst-tier partner in terms of depth and
scope of the interface with the manufacturer regarding
In reality, however, the automotive supply chain is information exchanges and material ows during nor-
much more complicated (Brown et al., 2000; Nishigu- mal production but may not have substantial devel-
chi, 1987). Lamming (1993, pp. 186190) voices some opment activities as these, for instance, require
critical comments on this view of strictly organized different skills (Brusoni et al., 2001). At the same
tiers of suppliers. First of all, suppliers may in fact time, a particular second-tier supplier, say, of dash-
deliver components to various customers at different board electronics, may be a much more active partner
levels in the supply chain. For instance, they could to the nal assembly rm during product develop-
operate as rst- and second-tier suppliers simulta- ment. This could be due to some particular skills or
neously. Second, pointing to the original meaning of the fact that only this supplier can inuence certain
tiers in the Japanese Keiretsu system, Lamming em- key characteristics of its (single) component that
phasizes the necessary element of organizational are important to the nal customer (Lamming, 1993;
alignment between customer and suppliers to be Wynstra, 1998).
able to speak of tier structures (cf. Edwards and Sami- Despite the criticisms, the supply chain metaphor
mi, 1997). In Japan, manufacturers traditionally have stands as received wisdom, in particular for large-
extensive equity stakes in their largest suppliers (Dyer, scale assembly industries such as the automotive sec-
1996a; Lamming). tor. As Fujimoto (2001, p. 10) states, Although the
Given these supply chain complexities, a growing real transaction network is far from a simple hierar-
number of researchers suggests that network is a more chy, such a classication is possible according to the
suitable metaphor for the set of interrelated supplier re- main stream of transactions. Consequently, the bulk
lations with which a rm is dealingand not just within of existing research (implicitly) argues that, given their
the automotive sector (Chopra and Meindl, 2001; different roles in the supply chain, rst-, second-, and
Gadde and Hakansson, 2001; Lamming et al., 2000). third-and-below-tier suppliers tend to differ signi-
The most important reason to speak of networks rather cantly regarding the extent of their product develop-
than chains is that chains of rms working together to- ment activities. The current study seeks to empirically
ward one particular nal product are always interwoven validate this claim and to investigate the interplay be-
with other chains for other products. This implies the tween supply chain position and other, more behav-
existence of networks in which a wide variety of indirect ioral factors in affecting the level of product
and direct relations exist between different rms (Axels- development activities.
son and Easton, 1992; Hakansson, 1982).
The second reason is that, for different business
processes, rms may use different sets of actors to Behavioral Factors Affecting Supplier Product
collaborate with. In other words, rms may deploy Development Activity
supply chains or networks, next to, for example, in-
novation networks and internationalization networks. Obviously, several other factors have been identied,
Parts of these may overlap in terms of the participat- conceptually or empirically, as affecting the level of
ing actors, whereas other parts may not (cf. Hakans- suppliers involvement in product development activ-
son, Havila, and Pedersen, 1999; Tidd, 1995). ities. One of the most intensively studied antecedent
ANTECEDENTS OF SUPPLIER PRODUCT DEVELOPMENT ACTIVITY J PROD INNOV MANAG 629
2010;27:625639

involves suppliers product development competen- Conceptual Framework


cies, which have been found to have a positive impact
on supplier involvement in product development The present studys conceptual framework seeks to
(Hartley, Zirger, and Kamath, 1997; Wasti and Liker, explain supplier product development activity in
1999). The extent of self-developed technological ca- terms of three antecedents: (1) supplier downstream
pabilities is proposed as an explanation of the tradi- position (SDP) in the supply chain; (2) supplier inno-
tionally high involvement of suppliers in product vation strategy (SIS); and (3) customer development
development in Japan (Hines, 1994; Nishiguchi, commitment (CDC). First, a set of hypotheses is in-
1994). Other antecedents include the power balance troduced regarding direct effects of the antecedents,
between buyer and supplier, measured by the sup- and then some additional hypotheses regarding me-
pliers dependence on a specic customer market diating and moderating effects are suggested.
(Kamath and Liker, 1990).
The current study compares and contrasts the effect
of the suppliers structural position in the supply chain Supplier Product Development Activity
specically with more behavioral factors. To what ex-
tent is product development activity a given, deter- Given the increasing interest in supplier involvement
mined by a structural positionor can individual in product development, various attempts have been
actors pursue a certain level of activity irrespective of made to measure the nature and extent of this in-
their structural position? Comparing and contrasting volvement (Birou and Fawcett, 1994; Clark, 1989;
these effects would help to determine the respective Hartley, Meredith, et al., 1997; Hartley, Zirger, et al.,
validity of the largely deterministic view that product 1997; Kamath and Liker, 1994; LaBahn and Krapfel,
development activity is hierarchically distributed along 2000; Takeishi, 2001; Twigg, 1998). Based on this lit-
the supply chain, versus the more voluntaristic view erature, the present study proposes to distinguish four
that every (supplier) rm has freedom in determining dimensions of a suppliers level of activity in product
its product development activity, depending on its spe- development: (1) the inuence the supplier has on the
cic relational context. specications of its products; (2) the quantitative
First of all, this study suggests investigating the be- share in total product development time regarding
havior of the supplier itself, as reected by its compet- the suppliers set of products; (3) the phase of the
itive strategy. Many suppliers nowadays have an product development process the supplier is active in;
explicit strategy to become more involved in product and (4) the complexity of the product development
development. Not only does this hold for rst-tier sup- activities. Note that, dened in this way, supplier
pliers (Anderson, Oliver, and Anderson, 2001); even product development activity reects not only a sup-
suppliers at more upstream tiers also may try to differ- pliers extent of product development collaboration
entiate themselves from their competitors by means of with the nal assembly rm (original equipment man-
building product development competencies. ufacturer; OEM) but also its activity vis-a`-vis any type
However, strategyor intended strategy, to be of customer.
more precise (Mintzberg, 1992)reects intended be- The inuence a supplier has on specications has
havior, not actual behavior. One of the main factors been dened as one of the key aspects of the extent of
in business markets affecting the extent to which the supplier responsibility in product development
intended strategies of suppliers materialize into real- (Clark, 1989; Twigg, 1998). The quantitative share
ized strategy is the behavior of customers, in partic- in total product development time regarding the sup-
ular their purchasing strategies. This notion of rms pliers set of products has been used as another, more
acting and reacting to each other, and thereby leading quantitative indicator (Von Corswant and Fredriks-
to actual behavior that may have not been (entirely) son, 2002). The phase of the product development
part of the intended strategy, is one of the key notions process the supplier is active in reects the inuence it
in the interaction approach or industrial network has on specications and the type of development ac-
approach of the IMP Group (Axelsson and Easton, tivities (e.g., conceptual design vs. detailed engineer-
1992; Axelsson and Wynstra, 2002; Gadde and ing) it may execute (Birou and Fawcett, 1994; Twigg;
Hakansson, 2001). Hence, customer behavior is in- Wynstra and Ten Pierick, 2000). Finally, the com-
troduced here as a third factor affecting supplier prod- plexity of product development activities undertaken
uct development activities. by a supplier in terms of the type of product involved
630 J PROD INNOV MANAG F. WYNSTRA ET AL.
2010;27:625639

(e.g., components vs. system) is a measure of the ma- Supplier Innovation Strategy and Customer
turity of the development tasks of the supplier (Ka- Development Commitment
math and Liker, 1994; Twigg).
This studys behavioral antecedents refer to the
commitments both the supplier and its customer dem-
Supplier Downstream Position onstrate toward innovation and new product devel-
opment. For the supplier, this commitment can be
Based on the previous discussions, this studys basic conceptualized in terms of its strategic emphasis on
hypothesis suggests that the farther downstream to- product innovation, as reected in its focus on im-
ward the assembly rm a supplier operates, the more provements in and scope of its product offerings. Such
active it is in product development. Therefore, the an explicit innovation strategy is likely to get a sup-
study rst considers at which tier in the supply chain plier more involved in product development (Ander-
the supplier is operating (Figure 1). However, impor- son et al., 2001). Hence,
tant differences may exist especially within the group H2: Supplier innovation strategy has a positive
of rst-tier suppliers in terms of the product they de- effect on supplier product development activity.
liver. Specically, one important group of rst-tier
suppliers delivers complete modules to the nal as- In the literature on purchasing and supply man-
sembly rm (or OEM), whereas another important agement, a broad distinction is made between trans-
group delivers very simple components, such as fas- action-oriented and relation-oriented purchasing
teners. These suppliers can be expected to have a (Axelsson and Wynstra, 2002; Wilson, 1995). Trans-
completely different prole regarding product devel- action-oriented purchasing seeks to create competi-
opment, since a suppliers involvement in product de- tion between suppliers, which are kept at arms
velopment partly has to do with the kind of product it length, to get the most advantageous offerings,
delivers to its customer. Therefore, the different types whereas the relation-oriented approach is more fo-
of suppliers are ranked in the following order of op- cused on creating advantageous exchanges with sup-
erating increasingly downstream: (1) raw material pliers through intensive, close collaboration with a
(fourth-tier) suppliers; (2) third-tier or simple-compo- limited number of partners (Araujo, Dubois, and
nent suppliers; (3) second-tier or composite-compo- Gadde, 1999; Dyer, 2000; Gadde and Hakansson,
nent suppliers; (4) direct suppliers (of, e.g., fasteners); 2001). Regarding the automotive industry, various
and (5) system or module suppliers (cf. Lamming, studies have characterized the traditional practices
1993). Thus, both direct and system suppliers are for- adopted by the Japanese OEMs as more relational
mally rst-tier suppliers, but the latter is seen to be based and especially the U.S. practices as more trans-
positioned more downstream. The different supplier actional-oriented (cf. Edwards and Samimi, 1997).
positions are illustrated in Figure 2. However, Dyer (1996b; 2000), among others, point
In addition, it is also desirable to include the pos- out that important differences exist among North
sibility of lower-tier suppliers selling part of their prod- American OEMs as well. In the 1990s, Chrysler es-
ucts directly to OEMs. This studys operationalization pecially seemed to adopt a much more relational ap-
of the concept of downstream position should explicitly proach and beneted signicantly from this both in
include any direct sales going to the OEM, also for terms of static efciency (e.g., product costs) and dy-
second-tier and further-upstream suppliers. Thus, namic efciency (e.g., product development speed)
(Dyer, 2000).
H1: Supplier downstream position has a positive
An important element in the relation-oriented
effect on supplier product development activity.
approach is joint product development; customers
1 2 3 5 who have a relational-oriented approach toward their
Raw Simple Composite
System
Final suppliers are much more focused on product devel-
material component component assembly
supplier supplier supplier
supplier
firm (OEM)
opment collaboration than transactional-oriented
4
buyers (cf. Araujo et al., 1999). One could even argue
Direct that a collaborative approach is necessary for joint
supplier product development to take place, since . . . the use
Figure 2: Supply Chain Structure (Numbers indicate relative of collaborative arrangements allowing for mutual
downstream position; 1 5 most upstream; 5 5 most downstream) access to internal processes will facilitate both the
ANTECEDENTS OF SUPPLIER PRODUCT DEVELOPMENT ACTIVITY J PROD INNOV MANAG 631
2010;27:625639

development and the transfer of tacit knowledge Mediating and Moderating Effects
(Sobrero and Roberts, 2002, p. 161; see also Gulati,
1998). Equally, for suppliers facing such collabora- This studys three main hypotheses reect a direct
tive customers, it makes much more sense to engage effects model (Figure 2, H1H3), in which all the an-
in joint product development activities since it is more tecedents are directly related to the supplier develop-
likely that such activities are rewarded in the future; ment activity. However, this paper argues that it is
collaboration extends the shadow of the future more realistic to introduce a number of mediating and
(Heide and Miner, 1992). moderating effects. Observe that this studys concep-
Within their broad supply strategy, customers have tualization of supplier downstream position is already
various means to induce suppliers to carry out prod- more nuanced than usual, as it also accounts for any
uct development activities. Wynstra, Weggeman, and possible direct sales to the OEM. Nevertheless, it is
Van Weele (2003) refer to this as mobilization: expected that adding the mediating and moderating
forcing, encouraging, or motivating suppliers to en- effects to the model will increase its t. Therefore,
gage in technology or product development activities four additional effects have been specied that con-
that are benecial to the customer. LaBahn and form to a series of nested models (cf. Schwab, 1999),
Krapfel (2000) demonstrate that credible commitment as illustrated in Figure 3.
by customers has a positive effect on suppliers inten- First, the relationship between supplier down-
tion for early supplier involvement. Such commit- stream position and supplier product development
ment, or promise, for instance, involves favored activity is partly mediated by supplier innovation
access to additional business and nancial compensa- strategy. In other words, supplier downstream posi-
tion for development efforts. tion is expected to have not only a direct impact on
Apart from such rewards that are contingent on supplier product development activity but also an in-
behavior, customer development commitment may direct impact through its impact on supplier innova-
also be reected in its general emphasis on supplier tion strategy (which is hypothesized to have a positive
development competencies. As discussed earlier, de- impact on supplier development activity). Also the
velopment competencies have a positive impact on relationship between customer development commit-
supplier involvement in product development, but ment and supplier product development activity may
only when the customer is considered likely to adhere be partly mediated by supplier innovation strategy. In
to supply agreements (LaBahn and Krapfel, 2000). essence, according to this model, supply chain posi-
Thus, tion and customer behavior have a direct effect on
actual supplier behavior in terms of product develop-
H3: Customer development commitment has a positive ment and an additional indirect effect when it is in-
effect on supplier product development activity. ternalized by means of its own strategy.

Supplier
Downstream
H1 : + SDP * SIS
Position

H4: +
H6: +
H2: +
Supplier
Supplier Innovation
Product Development
Strategy
Activity
H7: +
H 5: + H3: +

Customer CDC * SIS


Development
Commitment

Figure 3: Conceptual Modela


a
SDP, supplier downstream position. SIS, supplier innovation strategy. CDC, customer development commitment.
632 J PROD INNOV MANAG F. WYNSTRA ET AL.
2010;27:625639

The rst indirect effect (H4) follows from the ar- Method
gument from the dissident literature (Gadde and
Jellbo, 2002; Lamming, 1993) that supplier down- Sampling Design and Data Collection
stream position per se does not fully explain its activ-
ity in product development. According to this This study used a eld survey to collect data. The
hypothesis, it is only to the extent that such a posi- questionnaires pretest was conducted rst with some
tion leads to an explicit focus on innovation (the 10 academics in the eld of industrial networks, pur-
structural position is enacted (Halinen, Salmi, and chasing management, and product development and
Havila, 1999, p. 786) that the supplier becomes active then with representatives from ten supplier rms. This
in product development. The second indirect effect resulted in minor adjustments to the questionnaire.
(H5) follows from the argument that customer behav- For the nal questionnaire, respondent rms were se-
ior in itself does not automatically affect supplier be- lected using the (supplier) registers of the four largest
haviorthis again depends on the enactment of Swedish car and truck manufacturers, the Swedish
this behavior by the supplier. This argument is in line Vehicle Component Association, Statistics Sweden,
with an interactive or strategizing view of strategy and other public registers. This ensured that all sig-
(Agndal, Axelsson, and Melin, 2005). Thus, nicant suppliers were included in the sample.
The questionnaire was sent to 594 companies. Fax
H4: Supplier downstream position has a positive and letter reminders were sent out at several occasions,
effect on supplier innovation strategy. and once a telephone follow-up was conducted. A total
H5: Customer development commitment has a positive of 242 companies answered the survey, resulting in a
effect on supplier innovation strategy. response rate of 40.7%. Of these, 81 were component
factories owned by car or truck manufacturers or sup-
Finally, two moderating effects are specied. It is pliers of products for the aftermarket and were therefore
predicted that there may be positive combined effects not included in the analyses presented herein, resulting
(on supplier product development activity) of position in a sample of 161 companies (production suppliers to
and strategy, respectively, of strategy and customer car and truck manufacturers). Among the companies
behavior. When a supplier is located close to the nal that declined to respond to the questionnaire, a group of
assembly rm and has an innovation-focused strat- 20 companies were selected to assess nonresponse bias.
egy, these factors reinforce each other in increasing No evidence was found indicating structural differences
the suppliers product development activity. This is between companies that did respond and those who did
different frombut not in conict withpositing an not. The sample of responding companies was also
indirect effect (H4), as the indirect effect states that compared with the total population regarding the rep-
downstream position affects innovation strategy. The resentation of companies in each part of the value chain,
moderating effect in itself does not assume this but which yielded no signicant differences.
argues that, besides any direct and indirect effects, The questionnaire, in Swedish, was sent to either the
there will be an interaction effect: the innovation general manager or the plant manager. In some cases,
strategy will especially result in product development it was then delegated to other senior managers. No
activity when the supplier occupies a more down- signicant differences are expected between the differ-
stream position in the supply chain. A similar argu- ent types of respondents. Given the nature of the ques-
ment applies for the moderating effect of customer tions, the respondents are viewed as informants on the
development commitment (H7). (For a more detailed situation at their respective rmsthe questions are
discussion of mediating and moderating variables, see not focused on individual experiences or perceptions.
Baron and Kenny, 1986). In sum, Of the 161 respondents, 23 rms could be classied as
H6: Supplier downstream position has a positively third-tier suppliers, 69 as second-tier, 58 as direct sup-
moderating effect on the relationship between sup- pliers, and 11 as system suppliers. There were no
plier innovation strategy and supplier product fourth-tier or raw material suppliers in the sample.
development activity.
H7: Customer development commitment has a pos- Measurement Instruments
itively moderating effect on the relationship between
supplier innovation strategy and supplier product Supplier product development activity was operation-
development activity. alized using four items based on a combination of
ANTECEDENTS OF SUPPLIER PRODUCT DEVELOPMENT ACTIVITY J PROD INNOV MANAG 633
2010;27:625639

previous studies, as discussed earlier (Birou and Table 1: Measurement Instruments


Fawcett, 1994; Clark, 1989; Kamath and Liker, Supplier Downstream Position (SDP)
1994; Twigg, 1998; Von Corswant and Fredriksson, SDP1 Which position best describes your rms position in the
2002; Wynstra and Ten Pierick, 2000). supply chain?a
SDP2 Share of sales directly to automotive nal assembly rm
Supplier downstream position was operationalized (%)
by two items, following Lamming (1993): one mea- Supplier Innovation Strategy (SIS)
suring the extent of downstream supplier position in SIS1 Focus on product performanceb
SIS2 Focus on broad product offeringb
the supply chain, and the other measuring the sup-
SIS3 Focus on customization of productsb
pliers share of sales going directly to the OEM (nal SIS4 Focus on product changes and improvementsb
assembly rm). For the rst item, respondents were Customer Development Commitment (CDC)
actually asked to select from a graphical representa- CDC1 Our customers value product development
competencies in their suppliersc
tion of a supply chain the one position that best CDC2 Our customers pay (in the unit-price or directly) for the
matched their rms position (Figure 2). product development costs our rm incursc
Supplier innovation strategy was operationalized Supplier Product Development Activity (SPDA)
SPDA1 Extent to which supplier manufactures products on
by four items, all dealing with the strategic focus of customer specicationd
the rm: (1) on product performance; (2) on a broad SPDA2 Product development phases in which the supplier
product offering; (3) on customization of products; actively participates (R)e
and (4) on product changes and improvements. These SPDA3 Share in total development time of the products the
supplier manufactures and delivers (%)
items effectively reect a rms focus on product in- SPDA4 Complexity of product development activitiesf
novation and product improvement, two main areas a
1: Raw material supplier, 2: Simple component supplier, 3: Compo-
of product development. Finally, customer develop- nent supplier, 4: Direct supplier, 5: System supplier.
b
ment commitment was operationalized using two Item measured on ve-point scale: 1 5 no focus, 5 5 strong focus.
c
Item measured on ve-point scale: 1 5 fully disagree, 5 5 fully agree.
items, similar to the ones used by LaBahn and Krapfel d
Item measured on 5-point scale: 1 5 developed totally on customer
(2000) and Wasti and Liker (1999). The items (trans- specications, 5 5 developed totally on own initiative.
e
1: Basic research, 2: Advanced development, 3: Concept phase, 4:
lated from the Swedish original) are summarized in Engineering phase, 5: Product modications.
f
Table 1. 1: Small changes in existing product, 2: Redesigns of existing compo-
nents/sub-assemblies, 3: Development of completely new components/
subassemblies, 4:: Redesigns of existing systems, 5: Development of
completely new systems.
 Item was dropped after construct validation. (R): Item was reverse-
Data Analysis scaled.

The partial least squares (PLS) approach to path


modeling was used to estimate both the measurement
and structural parameters in the structural equation with covariance-based SEM (Chin, 1998; Hulland;
model (SEM; Chin, 1998; Falk and Miller, 1992; For- Jarvis, Mackenzie, and Podsakoff, 2003; MacCallum
nell and Bookstein, 1982; Hulland, 1999; Lohmoller, and Browne, 1993). Reective indicators in this study
1989; Wold, 1985). PLS was used as implemented in were specied for all the constructs except for supplier
PLS-Graph Version 3.0 (Chin, 2001). PLS estimation downstream position, which consists of formative in-
uses an iterative estimation algorithm, which consists dicators given the nature of the construct (Falk and
of a series of simple or multiple ordinary least squares Miller; Hulland; Jarvis et al; MacCallum and
regression analyses (Chin, 1998). As opposed to the Browne).
covariance- or factor-based approach to structural
equation modeling implemented, for example, in
LISREL, PLS estimation is component based. As a Findings
consequence, PLS does not require multivariate nor-
mal data, places minimum requirements on measure- The nal model is essentially composed of three
ment levels, and is more suitable for small samples nested models (Baron and Kenny, 1986; Schwab,
(Chin, 1998; Falk and Miller; Wold). Moreover, PLS 1999). In the rst model, the relationships among
is considered more appropriate for models containing SDP, CDC, and SPDA are fully mediated by supplier
complex relationships, such as this studys conceptual innovation strategy (SIS). Next, the direct effects of
model (Figure 2). Finally, PLS can more easily ac- SDP and CDC on SPDA were included, in which
commodate the use of formative indicators compared SIS serves as a partial mediator for SDP and CDC.
634 J PROD INNOV MANAG F. WYNSTRA ET AL.
2010;27:625639

Finally, two moderating effectsSIS  SDP and Table 2: Means, Standard Deviations, Composite Reli-
SIS  CDCwere introduced (Figure 3). ability, and Intercorrelationsa
To assure that the sample size was adequate for the Itemsb Constructsc
analysis, a power analysis was conducted, as proposed
by Cohen (1988) for the F-test, pertaining to R2 for M SD Loading CR 1. 2. 3. 4.
the endogenous constructs. Assuming a medium effect 1. SDP d
SDP1 n.a. n.a. n.a. n.a. n.a
size (f2 5 0.15; R2 5 0.13) for ve predictors (i.e., in- SDP2 26.28 30.27 n.a.
cluding all effects in the conceptual model), a signi- 2. SIS SIS2 3.01 1.12 0.83 0.78 0.13 0.75
SIS3 4.14 0.97 0.80
cance level (a) of 0.05, and a desired power (1 b) of SIS4 3.79 0.92 0.58
0.80, the analysis would require a sample size of 91. 3. CDC CDC1 4.22 0.83 0.81 0.79 0.26 0.41 0.81
Using Greens (1991) approach would yield a required CDC2 3.08 1.13 0.80
4. SPDA SPDA1 2.19 1.43 0.84 0.80 0.40 0.43 0.23 0.81
sample size of 89. Both bounds are well exceeded by
SPDA2 1.75 1.19 0.75
this studys actual sample size (161). SPDA3 35.60 38.02 0.81
SPDA4 2.36 1.39 0.84
a
SDS, supplier downstream position. SIS, supplier innovation strat-
egy. CDC, customer development commitment. SPDA, supplier prod-
Construct Validation uct development activity.
b
M, Mean. SD, standard deviation. Loading, standardized loading.
Before testing the substantive hypotheses in this study, CR, composite reliability.
c
Square root of average variance extracted on diagonal.
the validity of the measurement model was evaluated d
Construct is dened by formative indicators; therefore, psychometric
by examining the reliability, convergent validity, and properties as dened for reective indicators are not relevant (Jarvis,
discriminant validity for the measurements pertaining MacKenzie, and Podsakoff, 2003).

to the reective constructs used in the study. Reliability


was assessed using composite scale reliability (Chin, After inspection of the factor loadings one item
1998; Fornell and Larcker, 1981; Hulland, 1999; Ten- (SIS1) was omitted from the analysis as it exhibited a
enhaus et al., 2005; Werts, Linn, and Joreskog, 1974), standardized loading less than 0.5 in magnitude. In-
and average variance was extracted for the constructs spection of the cross-loadings showed no loading sub-
employed in the study (Chin; Fornell and Larcker; stantial in magnitude. The intercorrelations of the
Hulland; Tenenhaus et al.). Composite scale reliability residual terms (Y) showed no values exceeding 0.2 in
ranged between 0.78 and 0.80, exceeding the cut-off absolute terms. Table 2 reveals that the square root of
value of 0.7 suggested by Nunnally and Bernstein average variance extracted exceeded the intercorrela-
(1994). Average variance extracted ranged between tions of the construct with the other constructs in the
0.56 and 0.66, exceeding the 0.5 cut-off value proposed model.
by Fornell and Larcker (Table 2).
Convergent validity can be evaluated by inspecting
the factor loadings of the measures on their respective Hypotheses Testing
constructs (Hulland, 1999; Tenenhaus et al., 2005).
Discriminant validity can be assessed by examining For the structural model, the R2 value for the endog-
the cross-factor loadings of the measures (Chin, 1998; enous latent variables was used as a measure of model
Howell and Aviolo, 1993; Hulland, 1999). The mea- t (Chin, 1998; Tenenhaus et al., 2005). Recently,
sures should not exhibit any loadings substantial in Tenenhaus et al. developed a global t measure for
magnitude on constructs for which this study has not PLS: goodness-of-t (GOF). This measure is dened
hypothesized so. Moreover, the correlations of resid- as the geometric mean of average communality and
ual terms (Y) across blocks should not exceed 0.2 in average R2 (0  GOF1). However, since this study
absolute terms (Falk and Miller, 1992; Fornell and employs formative indicators, GOF would not be an
Bookstein, 1982). Additionally, a construct should adequate t measure. A medium effect size of R2 was
share more variance with its measures than it shares found for SIS (R2 5 0.17), and a large effect size was
with other constructs in the model (Chin; Howell and found for SPDA (R2 5 0.33). To test the effects and
Aviolo; Hulland). Consequently, the square root of the statistical signicance of the parameters in the
the average variance extracted should exceed the in- structural model, a bootstrapping procedure with 250
tercorrelations of the construct with other constructs and 500 resamples was used (Chin, 1998, 2001; Efron
in the model. and Tibshirani, 1993). The resulting t-statistics for
ANTECEDENTS OF SUPPLIER PRODUCT DEVELOPMENT ACTIVITY J PROD INNOV MANAG 635
2010;27:625639

Supplier
Downstream
Position
SDP * SIS
0.32**
n.s.
R2=0.17** R2=0.33**
0.18**
0.45** Supplier
Supplier Innovation
Product Development
Strategy
Activity
n.s.

0.40** n.s.
CDC * SIS
Customer
Development
Commitment

Figure 4: Testing Hypothesesa


a
SDP, supplier downstream position. SIS, supplier innovation strategy. CDC, customer development commitment.
po.05.
po.01.

both the 250 and 500 resamples reveal a consistent activity is found not to be signicant. Hence, H1 is
pattern using the individual sign changes option in supported, and H3 is not supported by the data.
PLS-Graph Version 3.0 (Chin, 2001). The results of Finally, two product terms (SIS  SDP and
the present analysis, which provide support for four of SIS  CDC) were introduced to test for the moderat-
seven hypothesized relations, are depicted in Figure 4. ing effects of supplier downstream position and cus-
Using an overall signicance level (a) of 0.05, a tomer development commitment. This results indicate
signicant, positive effect of customer development that this signicantly improves the explained variance
commitment (b 5 0.40; po.01) on supplier innovation in supplier product development activity (R2 5 0.33
strategy (R2 5 0.17) was found, thus supporting H5. [DR2 5 0.04; ; f2 5 0.06], F(2,155) 5 4.50, p 5 .01).
We nd no signicant effect of supplier downstream PLS allows us to employ a product indicator ap-
position on supplier innovation strategy (H4). More- proach while simultaneously accounting for measure-
over, a signicant effect of supplier innovation strat- ment error (Chin, Marcolin, and Newsted, 2003). For
egy on supplier product development activity the moderator analysis, the indicators are standard-
(b 5 0.40; po.01) was found, supporting H2. These ized and subsequently the indicators of the product
results suggest that the indirect effect of customer de- terms for SIS  CDC are obtained by creating all pos-
velopment commitment on supplier product develop- sible products from the two sets of indicators (Chin
ment activity is signicant (Baron and Kenny, 1986; et al., 2003). However, since a formative measurement
Sobel, 1982; bindirect 5 0.17, z 5 3.57, po.01), whereas model was used for supplier downstream position, the
the indirect effect of supplier downstream position is latent variable sores for SDP and SIS were derived,
not signicant (bindirect 5 0.02, z 5 0.55, n.s.). and the product term was calculated on the basis of
By adding the direct effects of supplier downstream the latent variable scores (cf. Chin et al., 2003). These
position and customer development commitment, a results suggest a positive and signicant moderating
partially mediating model is obtained. Supplier inno- effect for supplier downstream position (b 5 0.18;
vation strategy constitutes the partial mediator in the po.01). The moderating effect of customer develop-
model. These results indicate that adding the direct ment commitment was not signicant. Hence, the
effects signicantly improved the variance explained of data support H6 but not H7.
supplier product development activity in terms of R2
(R2 5 0.29 [DR2 5 0.12; f2 5 0.14], F(2,157) 5 13.03,
po.01). Supplier downstream position has a signi- Discussion
cant effect on supplier product development activity
(b 5 0.32; po.01), whereas the direct effect of cus- First of all, this studys results demonstrate that sup-
tomer development on supplier product development plier product development activity is directly affected
636 J PROD INNOV MANAG F. WYNSTRA ET AL.
2010;27:625639

by the suppliers position in the supply chain and by Second, the purchasing behavior of customers, es-
an explicit strategic focus on innovation. These nd- pecially in terms of encouraging and rewarding prod-
ings provide support for the conventional notion that uct development activities of suppliers, has no impact
rst-tier suppliers are more active in product devel- on these activities unless they are enacted in the
opment for their customers compared with suppliers strategy of the supplier. This provides an interesting
on lower tier levels. However, the magnitude of this connection between two strands of literature that, on
effect is smaller than the effect of strategic focus on one hand, emphasize the role of customer behavior
product innovation. and commitment and, on the other hand, focus on the
More detailed insights can be learned from inspect- role of supplier strategy and capabilities. It also em-
ing the mediating and moderating effects. Notably, phasizes the phenomenon of interaction in business
there is no signicant effect of supplier position on in- markets; actual rm behavior in business-to-business
novation strategy, but there are signicant interaction setting is an outcome of a subtle interplay of actions
effects between its position and innovation strategy, and reactions by customers and suppliers (Agndal
implying that the effects of strategy on actual develop- et al., 2005; Ford et al., 1998).
ment activity are contingent on the suppliers supply
chain position. Apparently, the degree to which a sup-
plier is located downstream does not affect the likeli- Conclusion
hood of adopting an innovation strategy, but it does
affect the extent to which such a strategy ultimately The present study developed and tested a conceptual
results in actual product development activities. framework in which supplier downstream position in
The commitment of customers to support such de- the supply chain, supplier innovation strategy, and cus-
velopment activities, on the other hand, has no direct tomer development commitment are seen as the ante-
positive impact on supplier product development, but cedents of supplier product development activity.
the effect appears to be fully mediated by the sup- Testing a series of nested models, signicant support
pliers strategy without any further interaction effects. was found for the hypothesis that the position of the
A supplier strategy focusing on innovation is posi- supplier in the supply chain has a direct impact on (ac-
tively affected by the commitment of customers, but tual) supplier product development activity. A suppliers
commitment in itself has no signicant direct impact strategic focus on innovation, however, has a stronger
on supplier product development activity and does impact on its product development activity than its sup-
not leverage the strategyactivity relationship. ply chain position. At the same time, these ndings re-
Some interesting observations can be made on the veal an interaction effect between the two antecedents:
basis of these results. First, while the position of the the more downstream a supplier is located, the stronger
supplier in the supply chain does have a direct impact on the impact of strategy on product development activity.
the extent of its product development activity, it does The conclusion is that the supply chain logic holds
not fully constrain it. Any supplier, wherever in the only to a limited extent for the distribution and coor-
supply chain, that demonstrates an explicit strategy fo- dination of product development activities and that the
cused on innovation is more likely to become involved particular strategy of the individual supplier plays a
in product development activities for its customers. In very important role. This point is reinforced by the
fact, the effect of supplier innovation strategy is stronger nding that customer development commitment does
than that of supplier downstream position. So, suppliers not have any signicant direct effect on supplier prod-
are not really in chains. Still, the likelihood of actually uct development activities; this relation is fully medi-
performing product development activities increases for ated by supplier innovation strategy. This suggests that
innovative suppliers that are located downstream. customers cannot easily inuence suppliers in terms of
These ndings may serve to further clarify the de- the extent of their product development activities, with
bate on the nature and extent of the impact of supply the possible implicit or explicit motive to align co-
chain position on product development activities of development partners along a supply chain structure.
suppliers, in a subtle way. Both position and strategy These ndings challenge the overly hierarchical
matter as well as the t between the twoalthough view of supply chains consisting of different tiers of
suppliers may not consciously take this into account suppliers, each with its typical set of activities and re-
when devising their strategy (given the lack of effects sponsibilities, and are more supportive of the network
of position on strategy). approach to studying supplier relations. Second-and-
ANTECEDENTS OF SUPPLIER PRODUCT DEVELOPMENT ACTIVITY J PROD INNOV MANAG 637
2010;27:625639

lower-tier suppliers may still be quite active in product portunities to establish a strong presence in product
development. Overlooking this fact may lead to development activities with and for their customers,
downplaying the role and contribution of lower-tier but it would require more effort.
suppliers in product development processes in the The mediating role of supplier innovation strategy
supply chain. Compared with manufacturing activi- in linking customer development commitment to
ties, product development activities require different product development activity holds implications for
resources and competencies and thus different sets of the approach customers should take in promoting
roles and responsibilities and possibly even different suppliers product development activities. Unless such
collaboration partners. Further research, for example commitment is anchored in an explicit innovation
on the challenges of matching system sourcing strat- strategy of the supplier, there will not be a signicant
egies during both product and process development increase in product development activity. This implies
and normal production, should increase our under- that customers wanting suppliers to become active in
standing of the various trade-offs involved. product development should select suppliers with an
Obviously, the factors included in this analysis can innovation-oriented strategy and try to affect the stra-
only partly explain the variation in suppliers product tegic agenda of the suppliers, rather than on a project-
development activity. Differences in internal resource by-project basis try to mobilize suppliers in this re-
endowments (e.g., skills and capabilities, laboratories) spect (Wynstra et al., 2003).
could provide additional explanations. Also, relations
with other customers outside the automotive industry
could have an impact on product development activ- Limitations and Future Research
ities. This study should nevertheless provide some
interesting contributions to the discussion on alloca- Concerning the shortcomings of this study, it must be
tion and coordination of product development activ- acknowledged that the study was carried out in a sin-
ities in interorganizational networks. gle country and sector, which possibly limits the ex-
ternal validity. Replication studies could investigate
the role of strategy, supply chain position, and cus-
Managerial Implications tomer commitment in other industries and countries.
Longitudinal studies might help to further verify the
This study has not explicitly considered the effects of causality of the relationships in this studys model.
supplier product development activity on supplier In addition, future research could be conducted in
performance. The sparse studies available have found several directions. First of all, it would be interesting
a positive effect of (extensive) supplier involvement in to investigate the antecedents of supplier innovation
manufacturers new product development on suppli- strategy, building on earlier work of Wasti and Liker
ers innovation and nancial performance (Chung (1997, 1999) and others. For example, what (internal)
and Kim, 2003). The present study complements these resource endowments or organizational characteris-
studies in that the results suggest that the likelihood of tics would support such a strategy? Second, further
implementing this involvement, and thus increasing research could build on this and previous studies to
performance, depends on the combination of position investigate more closely under which conditions in-
and strategy. However, most supplier managers ap- volvement in customers new product development
parently fail to acknowledge that an innovation strat- activities actually benets suppliers nancial perfor-
egy is likely to result in more development activity or mance. A third avenue for further research could fo-
involvement when the supplier is located more down- cus on the underlying characteristics of customers that
stream in the supply chain; there is no direct effect of show high commitment toward supplier product de-
position on innovation strategy. Thus, one important velopment and the conditions that make such com-
managerial implication from the present study is that mitment most effective. What are the effects, for
in adopting a product innovation strategy (at least instance, of company size and market segment?
automotive) suppliers should pay more attention to It is hoped that this research, as one of the rst large-
their supply chain position than they do now. scale empirical studies into the relative impact of supply
Still, the ndings suggest that suppliers located chain position on supplier product development activ-
more upstream in the supply chain but with a strate- ity, provides useful inspiration and guidance for further
gic focus on innovation would also have ample op- (empirical) research along these and other directions.
638 J PROD INNOV MANAG F. WYNSTRA ET AL.
2010;27:625639

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