J.S.

Joseph Bryce Slaughter

SERVICE PROFESSIONAL

2926 Pennsylvania Ave bryceslaughter@icloud.com 417-434-4353

Joplin, MO 64804

P R O F I L E

High performing, dedicated, and creative service professional with a knack for forging
relationships, and possessing a broad skillset allowing for unique professional versatility.
Extensively experienced in customer relations, arbitration, and postal service operations.
Seeking an opportunity for professional growth and the opportunity to serve the needs of
diverse clientele.

A B O U T M E P R O F E S S I O N A L S K I L L S

| STRATEGIC |
| INTROSPECTIVE |
| EMPATHETIC |
| CREATIVE |
| APPROACHABLE |
ADAPTABILITY LEADERSHIP CREATIVITY FOCUS COMMUNICATION
| GENUINE | TY

E X P E R T I S E E X P E R I E N C E

LABOR RELATIONS CITY CARRIER

ARBITRATION United States Postal Service | Joplin, MO | May 2014 present
RESOURCE MANAGEMENT
Processed, sorted, bundled, and delivered to more than 500 stops in high-volume
CUSTOMER RELATIONS
mail route; adhered to established timelines for mail collection and delivery.
BUDGET MANAGEMENT
Meticulously inspected mail; organized mail for efficient and timely distribution.
PROGRAM DEVELOPMENT Ensured the safety and security of mail and packaging in accordance with federal,
state, and local branch regulations.
Maintained exemplary records of all incoming and outgoing mail; courteously and
E D U C A T I O N effectively addressed customer concerns.

SALES ASSOCIATE
B.A. SPANISH Aarons Sales & Lease Ownership | Joplin, MO | Oct. 2013 May 2014

University of Missouri-Columbia
Expertly identified needs of customers, and provided targeted leasing options;
| Columbia, Missouri
processed lease applications in a high-volume store of approximately 1200
2012 customers.
Processed over 1200 background checks for applicants; verified casefile data and
B.A. INTERNATIONAL STUDIES records; maintained privacy and security of confidential applicant files.
University of Missouri-Columbia Exceeded sales goals with exceptional numbers on a daily, weekly, and monthly
| Columbia, Missouri basis.
Tracked and communicated sales conversion numbers with company
2012
management; analyzed sales records for trends and areas of growth.




T E C H S K I L L S E X P E R I E N C E C O N T I N U E D

PRODUCT CONSULTANT
MICROSOFT EXCEL
Lululemon Athletica Rideau | Ottowa, Ontario | Nov. 2012 Jan. 2013

Studied domestic and international fashion trends; forged relationships with

customers and established clothing needs; educated guests on various clothing
MICROSOFT WORD styles, fits, fabrics, and features
Processed, and organized new product moving from stockroom to storefront;
strategically placed garments according to supervisor specifications and sales
trends.
Perfected store appearance with the maintenance of marketing displays,
MICROSOFT PPT
restocking of products, and the performance of manual labor tasks.
Coordinated and participated in community interaction events including
community running and yoga

WINDOWS SYSTEMS CUSTOMER SERVICE REPRESENTATIVE

AAA Washington | Bellevue, Washington | Jun. 2012 Sept. 2012

Interpreted existing or prospective client concerns and requests; provided

APPLE PRODUCTS/MAC OS appropriate solutions and recommended services to meet their needs.
Communicated via phone and provided friendly, courteous service to all callers.
Followed company guidelines and procedures for the opening of new customer
accounts.

VOLUNTEER EXPERIENCE

VOLUNTEER
ACTIVITIES & Big Brother Big Sister |Columbia, MO | Jan. 2013 Oct. 2013
I N VO L V M E N T Mentored urban youth during recreational activities, forging long-lasting bonds.
CULTURAL AMBASSADOR
University of Missouri |Columbia, MO | Aug. 2011- May 2012
ROTARACT MEMBER Aided & supported international students in their social & educational
Rotary Club of Ottowa adjustment to college life.
| Ottowa, Ontario ENGLISH TUTOR
2012 2013 Alcal de Henares |Madrid, Spain | Oct. 2010 May 2011
Guided small groups of students in the acquisition of English language skills.
PEER ADVISOR VOLUNTEER
University of Missouri-Columbia Central Missouri Food Bank |Columbia, MO | Jan. 2007 May 2007
| Columbia, Missouri Sorted, bagged, and distributed donated food items for families in need.
2011 2012

MULTICULTURALISM
R E F E R E N C E S
PRESENTER
University of Missouri-Columbia
| Columbia, Missouri Cheyenne Villa Danny Bishop
2011 Supervisor Post Master
U.S.P.S. Joplin U.S.P.S. Joplin
RESIDENT ADVISOR 417-825-7648 417-782-7482
University of Missouri-Columbia
| Columbia, Missouri
2009-2010
Brooke Baslee Mary Frazier - Meyers
International Student Advisor Special Education Psychologist
DESK ATTENDANT
The International Center St. Louis Public School District
University of Missouri-Columbia
573-882-6007 636-866-5943
| Columbia, Missouri

2008-2010