DESIREE RAMIREZ

Djcramirez92@gmail.com | (909) 201-4627 | Montebello, CA

EDUCATION
Master of Science, College Counseling and Student Development Anticipated May 2017
Azusa Pacific University, Azusa, Ca

Bachelor of Arts, Sociology May 2015

Concentration: Interaction and Group Relations
California State University, Long Beach, Long Beach, Ca

Associate of Arts, Sociology December 2012

Associate of Arts, Social and Behavioral Science
Pasadena City College, Pasadena, Ca

PROFESSIONAL EXPERIENCE
General Success Coach, Counseling Department June 2016 Present
Pasadena City College, Pasadena, Ca
Coach and work closely with a caseload of 220 students per semester regarding goal setting, time-
management and stress coping strategies
Assist students weekly to create clear and concrete goals by identifying solutions to challenges in and
outside of their classroom experiences
Teach and provide students with strategies for success by provide information regarding the
matriculation process and program requirements at other colleges and universities
Develop general education plans under the supervision of a counselor on behalf of a diverse student
population
Refer students to appropriate support services, programs, and resources based on need and eligibility
for assistance
Advocate for students by collaborating with college instructors, counselors, and other campus and
community resources to assist students in the pursuit of their educational goals
Collaborate with faculty to meet the instructional needs related to in-class and embedded tutoring
assistance
Empower students on academic probation by conditioning them with skills to successfully stay on track
in pursuit of their educational goals
Mentor students to develop them holistically by providing resources such as comprehensive academic,
career, transfer, and personal services
Guide students in internship, job search, resume writing, and mock interviews
Track and maintain contact with students throughout the semester, ensuring continued student use of
support services, and review student progress
Assist the college in meeting student retention and success goals by implementing initiatives geared
towards supporting underrepresented groups

Graduate Hall Coordinator, Residential Housing and Education July 2016 December 2016
Occidental College, Los Angeles, Ca
Supervised four undergraduate resident advisors in the planning, implementation, and evaluation of
their programming efforts and community building initiatives to better foster community
Oversaw a residential hall of 150 first-year residents by implementing monthly programs to promote
education outside of the classroom that embraced multicultural diversity and community
Responded to students during 24-hour crisis response by quickly accessing different scenarios and
providing academic, social, and emotional support
Trained and supervised four resident advisors by utilizing techniques to promote policies, procedures,
and educational opportunities
Facilitate monthly conferences by serving as a conduct officer by investigating and hearing conduct
conferences, determining responsibilities, and assigning appropriate sanctions
 Maintained programming budget of over $900 for First Year Experience Residential Hall and Upper
Division students

Graduate Intern, Office of Student Life May 2016 July 2016

Pasadena City College, Pasadena, Ca
Assisted the Student Affairs Advisor with the creation of a new Student Life club manual to better
promote college policies and procedures
Researched best practices for clubs and organization to further develop student leaders on campus
Collaborated with different staff members by conducting informational interviews to identify up to date
policies and procedures

Graduate Assistant, Center for Career and Calling August 2015 - May 2016
Azusa Pacific University, Azusa, Ca
Coached 45 undergraduate students weekly by reviewing their resumes and cover letters to provide
professional development
Conducted mock interviews in order to provide students with professional competencies
Programmed monthly campus wide events to connect students with employers increasing their
employment opportunities
Presented monthly workshops to 20-40 undergraduate students by conveying techniques to improve
their professional articulation of experiences, skills, and competencies in their professional choice

LEADERSHIP EXPERIENCE
Testing Aide, Disabled Students Program and Services June 2016
Mount San Antonio College, Walnut, Ca
Maintained, delivered, and disposed of confidential records and instructional materials properly
Proctored students taking exams under accommodated conditions Documented student contact,
appointments, and exams in database to keep track of confidential records
Collaborate with college instructors, counselors, and other campus and community resources to assist
students in the pursuit of their educational goals
Solved issues related to testing process by handling and managing date changes, cancellations, and
student absences

College Assistant, Facilities Services January 2013 - October 2015

Pasadena City College, Pasadena, Ca
Coordinated 6-10 events daily for the academic school year to improve student experience by
contributing to the education process
Greeted customers and vendors by listening intently and confirming requests through email, phone,
and in-person drop-ins
Produced bi-weekly information to four supervisors by creating a daily log of services requiring
attendance

SKILLS
Working knowledge of SPSS (Statistical Analysis Software)
Working knowledge of Blackboard
Proficient in Microsoft Word, PowerPoint, and Excel

PROFESSIONAL DEVELOPMENT
Mental Health First Aid Training, Pasadena City College, Pasadena, Ca, 2017
Its L.I.T. (Learn. Inspire. Transfer.)", Associate Students Consortium Fair, Pasadena City College,
Pasadena, Ca 2016
"Promoting Thriving in First-Gen Graduate Students", Panelist, Azusa Pacific University Thriving
Conference, 2016
Backpack to Briefcase, Facilitator, TRIO Azusa Pacific University, Azusa, Ca, 2016
 Safe-Zone Ally Training, Cal Poly Pomona, Pomona, Ca, 2016