Sie sind auf Seite 1von 16

Available online at www.sciencedirect.

com

Organizational Behavior and Human Decision Processes 105 (2008) 8297


www.elsevier.com/locate/obhdp

Group information elaboration and group decision making:


The role of shared task representations
Wendy P. van Ginkel *, Daan van Knippenberg
Rotterdam School of Management, Erasmus University Rotterdam, Burgermeester Oudlaan 50, 3062 PA Rotterdam, The Netherlands

Received 16 December 2004


Available online 30 October 2007
Accepted by David Harrison

Abstract

Decision making groups often exchange and integrate distributed information to a lesser extent than is desirable for high-quality deci-
sions. We propose that group members shared task representations play an important role in this respect, because groups are often insuf-
ciently attuned to the tasks information elaboration requirements. Task representations emphasizing elaboration of decision-relevant
information should therefore enhance decision-making performance. This should hold especially when group members realize that they
share these task representations, because this realization removes psychological barriers to introducing new insights. Testing these
hypotheses, we compared information elaboration and decision-making performance of control groups and groups receiving instruc-
tions emphasizing information elaboration in two experiments. Half of the experimental groups were also made to realize that they shared
the elaboration instructions. As predicted, groups with task representations emphasizing information elaboration and the realization
they shared these representations outperformed groups in the other conditions. This eect was mediated by information elaboration.
2007 Elsevier Inc. All rights reserved.

Keywords: Group decision making; Distributed information; Shared task representations

Organizations tend to rely on small groups for its relevance and focus more on information known to
numerous purposes. One function for which small all members before group discussion (Gigone & Hastie,
groups seem especially suitable is making decisions that 1993; Winquist & Larson, 1998). This can result in
require a wide array of knowledge (Cohen & Levinthal, lower-quality group decisions.
1990; Kozlowski & Bell, 2003; Tindale, Kameda, & While earlier research addressing this issue has made
Hinsz, 2001). However, while a major reason for relying great progress in identifying factors that aect groups
on groups for decision making purposes has to do with use of distributed information (Stasser, 1999), it has not
the broader range of resources groups possess compared focused on what we propose is one of the issues laying
to individuals (Hinsz, Vollrath, & Tindale, 1997), at the roots of groups suboptimal use of distributed infor-
research has shown that groups are not always good mation: group members task representations. Building
users of their informational resources. Not only do deci- on a growing body of knowledge about socially shared
sion making groups with distributed information often cognition in groups (cf. Cannon-Bowers & Salas, 2001;
fail to pool members unique knowledge (Stasser, Klimoski & Mohammed, 1994; Mathieu, Goodwin, He-
1999; Wittenbaum & Stasser, 1996), even when unique ner, Salas, & Cannon-Bowers, 2005; Tindale et al., 2001),
information gets pooled groups often fail to recognize we propose that group members shared task representa-
tions (cf. Tindale, Smith, Thomas, Filkins, & Sheey,
*
Corresponding author. 1996) play an important role in groups use of their infor-
E-mail address: wginkel@rsm.nl (W.P. van Ginkel). mational resources. A pivotal problem with decision mak-

0749-5978/$ - see front matter 2007 Elsevier Inc. All rights reserved.
doi:10.1016/j.obhdp.2007.08.005
W.P. van Ginkel, D. van Knippenberg / Organizational Behavior and Human Decision Processes 105 (2008) 8297 83

ing groups is that they seem to believe their task is mainly much of the research in shared cognition seems to have
about achieving consensus, for instance through pooling been focused on tasks of a more executive nature (cf.
preferences and making compromises rather than that it McGrath, 1984), we propose that a shared understand-
is about discussing (distributed) information and basing ing or shared representations of the task can also greatly
a decision on this information. Thus, group members inuence performance on tasks of a more problem-solv-
often seem insuciently attuned to the tasks information ing or decision making nature (cf. McGrath, 1984). The
integration requirements and seem to focus more on pool- degree to which group members adequately understand
ing preferences in reaching a decision. Groups should the informational requirements of the decision making
therefore make better use of distributed information task should greatly aect their decision performance.
when group members task representations emphasize The eective use of distributed information requires
the exchange, discussion, and integration of decision-rel- the exchange of distributed information, careful consid-
evant information. We propose that the eects of such eration of this information and its implications, and dis-
task representations are not just a matter of individual cussion and integration of these implications. This
group members understanding of the task, but should process of exchange, consideration, and integration
obtain especially when members realize that they share has been referred to as group elaboration of information
these task representations, because the realization that (van Knippenberg, De Dreu, & Homan, 2004). Groups
others share similar ideas can remove psychological barri- seem to dier in the extent to which they recognize the
ers to introducing new insights into group discussion. We importance of elaboration of decision-relevant informa-
tested these ideas in two experiments that illustrate how tion for successful task performance.
an analysis of the use of distributed information in terms Research on jury decision making hints at the possi-
of shared task representations may enhance our under- bility that group members often insuciently recognize
standing of group decision making, and potentially group the need for information elaboration. Studies have
performance more generally. shown that juries can approach a decision task in at least
two ways. Juries using an evidence-driven style rst
gather relevant evidence and then use the evidence in
Information elaboration and task representations coming to a group judgment. Juries using a verdict-dri-
ven style start with pooling their individual judgments
In recognition of the fact that groups may reach high- and only after pooling group members judgments cite
quality decisions when they are able to integrate the diver- evidence in a piecemeal fashion organized by the
sity of information and perspectives held by their mem- verdicts (Hastie & Pennington, 1991; Kameda, 1991).
bers, research in group decision making has invested Hastie and Pennington (1991) showed that in contrast
substantial eort in understanding groups use of distrib- to groups, individuals always proceeded in the evi-
uted information. This research has uncovered such dence-driven manner when performing the same task,
diverse factors as team leadership (Larson, Foster-Fish- suggesting that the need to reach agreement with others
man, & Franz, 1998), knowledge about group member in addition to reaching an individual judgment may
expertise (Stewart & Stasser, 1995), and member familiar- motivate groups to use the verdict-driven strategy.
ity with each other (Gruenfeld, Mannix, Williams, & Research by Wittenbaum, Stasser, and Merry (1996)
Neale, 1996) as determinants of groups use of distributed also shows that group members may not recognize the
information (for a review, see Stasser, 1999). Somewhat need for elaboration. They found that when group mem-
surprisingly, a factor that may lie at the basis of groups bers believed they were about to participate in a group
use of their informational resources has received little decision making session as compared to a group recall
attention in this respect: group members shared task rep- session, they tended to focus more on information which
resentations. We propose that the notion of shared task they believed the other members would also have than
representations has important implications for our under- on distributed information. Our interpretation of these
standing of groups use of distributed information. ndings is that group members understanding of the
Based for a large part on the work of Tindale et al. decision making task centered on the need to nd com-
(1996) shared task representations are dened as any mon ground more than the elaboration of information.
concept, norm, perspective, or process concerning the Finally, also hinting at the role of task representations,
team task that is held in common by team members. Stasser and Stewart (1992) showed that groups that
Recently, there has been an upsurge of evidence for believed there was an objectively correct solution to
eects of shared cognition in groups. Several studies the decision making problem made better use of their
have shown that when group members share task-rele- distributed information than groups that believed that
vant cognition (i.e., mental models), this can have bene- there was no objectively correct solution. Although dif-
cial eects on group functioning (cf. Marks, Zaccaro, ferent mechanisms may have been in operation (e.g., dif-
& Mathieu, 2000; Mathieu, Goodwin, Hener, Salas, ferential weighting of new information) and a second
& Cannon-Bowers, 2000; Mathieu et al., 2005). While study (Stewart & Stasser, 1998) was unable to
84 W.P. van Ginkel, D. van Knippenberg / Organizational Behavior and Human Decision Processes 105 (2008) 8297

completely replicate the results, we would propose that Realization is expected to make a dierence because it
the perception that there was an objectively correct solu- should remove psychological barriers to introducing and
tion gave rise to task representations suggesting a search discussing distributed information. One reason for
for information to identify this solution. groups biased information use lies in group members
Although these studies at best only yield circumstan- tendency to focus on information shared by all members,
tial evidence for the role of task representations, they are or consistent with other members preferences, out of fear
consistent with the notion that misconceptions about of being rejected (Gruenfeld et al., 1996; Nemeth, 1986;
task requirements may play a role in groups suboptimal Wittenbaum, Hubbell, & Zuckerman, 1999; Wittenbaum
use of distributed information. In the present study, we & Park, 2001). Furthermore, there are indications that
put our proposition that the extent to which group group members who mention arguments that conict
members have shared task representations that empha- with the common group preference may get negative reac-
size elaboration aects groups exchange, consideration, tions from other group members and are liked less by
and integration of information to a more direct test by other members than members who mention arguments
comparing the performance of decision making groups that are consistent with an option preferred by most mem-
that are stimulated to form task representations empha- bers (Edmonson, Bohmer, & Pisano, 2001; Nemeth, 1986;
sizing elaboration with the performance of control Wittenbaum et al., 1999; Wittenbaum & Park, 2001).
groups. In addition to the way group members perceive Thus, fear of rejection seems to inhibit information
or understand their task (i.e., the content of their task exchange. Psychological safety (i.e., the perception that
representations), we propose there is a second aspect it is safe to speak ones mind in group interaction;
of group members task representations that is of impor- Edmondson, 2003) may attenuate fear of rejection. Psy-
tance for groups information elaborationthe extent chological safety may foster the expectation that people
to which team members realize that they share these task will not sanction the discussion of new information that
representations. may lead the group away from an agreement (e.g., discus-
sion of information pro A, while most members already
believe option B to be the best option) and subsequently
The role of team realization of sharedness of task stimulate discussion of more risky information that
representations could interfere with an emerging group agreement (cf.
Edmondson, 1999; Kramer, Brewer, & Hanna, 1996).
Group members may be unaware of other group Thus, higher psychological safety in teams can foster
members task representations, even when these are information elaboration.
identical. That is, group members may share similar rep- Team realization of task representations may foster
resentations of their task without knowing they do. psychological safety, because it provides group members
Arguably, shared cognition entails more than group with relevant knowledge to base expectations of other
members thinking along highly similar lines. Implicit members behavior on. When group members realize
in the study of shared cognition is the notion that shared that they share task representations emphasizing the
cognition not only involves group members thinking the importance of information exchange and discussion, this
same about something, but also includes a realization of provides them with knowledge that other members rec-
these converging cognitions (cf. Kerr & Tindale, 2004; ognize the importance of sharing unique information
Klimoski & Mohammed, 1994; Rentsch & Hall, 1994; and viewpoints for the task at hand. When group mem-
Tindale & Kameda, 2000). Indeed, it may be argued that bers know that other members also value information
it is this team realization that moves shared cognition exchange and discussion, they likely will expect that
beyond a mere aggregation of individual cognition and other members will not react negatively to group mem-
renders shared cognition a true group-level construct bers coming forward with unique information. This
(Klein & Kozlowski, 2000). Yet, while realization is knowledge may create a feeling of psychological safety
often assumed when discussing the eects of shared cog- that stimulates group members to voice information.
nition, the eects of realization are usually not put to the
test. In the present study, we dene shared task repre- Hypothesis 1. Groups engage in more information
sentations as not only entailing actual sharedness of elaboration and reach higher-quality decisions when
mental representations of the task, but also a realization group members have shared task representations
of this sharedness. To be able to substantiate our claim emphasizing information elaboration than when they
that team realization can be important for group func- hold such shared representations to a lesser extent.
tioning, we address the role of team realization empiri-
cally, and test the prediction that the eects of task Hypothesis 2. The eects of task representations empha-
representations emphasizing elaboration of decision-rel- sizing elaboration on information elaboration and deci-
evant information are stronger when group members sion-making performance are stronger when group
realize more that they share these task representations. members realize they share these representations.
W.P. van Ginkel, D. van Knippenberg / Organizational Behavior and Human Decision Processes 105 (2008) 8297 85

An experimental test represented all interests. The task concerns the organiza-
tion of a small market center that contains a bakery, a
To establish the causality implied in our analysis, we orist, and a greengrocery. Participants are told that
put our hypotheses to an experimental test. Because to they function as an independent advisory committee
our knowledge this is the rst study in which shared task that is to aid the three stores in making three interrelated
representations and team realization are manipulated decisions about the temperature for the market center,
(and measured), replication of our key ndings would the division of maintenance costs between three stores,
substantially bolster the condence in our ndings. and the organization of marketing campaigns. To do
Therefore, we tested our hypotheses in a small prelimin- this all participants were given information on the pref-
ary study as well as in a more full-blown experiment. In erences of the three stores and on the relative impor-
both experiments we compared control groups to exper- tance of the three issues to the stores. In addition they
imental groups that received task instructions designed were told to take the interests of all three stores into
to engender task representations emphasizing elabora- account. For each issue, groups could choose from a
tion of decision-relevant information. In addition, half limited number of options. Based on all available infor-
of the experimental groups where made to realize that mation a hierarchy in the quality of the decision options
they shared these task instructions (and associated rep- existed (i.e., some combinations of decision options
resentations). We relied on audiovideo data to code served the interests of all stores better than others). All
group information elaboration, because audiovideo members received some information on all three stores.
data tend to be more reliable and provide a richer source The information items were partially based on another
of information than self-report data (Weingart, 1997). adaptation of the task (Beersma & De Dreu, 2002)
To substantiate our analysis in terms of the processes and partially designed specically for this study.
implied, we also formulated an explicit hypothesis about Following prior research in group decision making,
the processes translating the experimental manipula- part of the decision-relevant information was given to
tions in decision-making performance. all group members and part of the information was
given to only one of the group members (cf. Stasser &
Hypothesis 3. Group information elaboration mediates
Stewart, 1992). Items of information necessary for mak-
the relation between shared task representations and
ing good decisions were divided between the group
group decision-making performance.
members, so that for all members to be able to learn
In both experiments we tested Hypotheses 13. In about these items groups had to share the information.
addition, in the main study we also assessed the role For every decision issue there were always three items
of psychological safety proposed to underlie the eect of information that were crucial for reaching an optimal
of team realization on information processing and decision. Each of these was uniquely assigned to one of
performance. the group members. For each decision issue group mem-
bers received this crucial, unshared information on a dif-
ferent store (e.g., group member 1 received unshared
Preliminary study information about the bakery on item 1, about the o-
rist on item 2, etc., while group member 2 received cru-
Method cial information about the orist on item 1 and about
the greengrocery on item 2, etc.). To make the task more
Design and participants complex, some irrelevant information about the three
Just as the main study, the preliminary study had a stores was also included (this information was always
one-factor design with three levels (elaboration-realiza- given to all members). Groups were told that the infor-
tion, elaboration, control). A total of 112 Dutch under- mation the members received might dier.
graduate students (74 men, 38 women) were assigned to
28 four-person groups. Groups were randomly assigned Experimental manipulations
to conditions. The majority of participants were busi- Individual task representations were manipulated
ness administration students (86.6%). Participants through written instructions. Group members in both
received 10 (12 US$) for participation. the elaboration-realization condition (i.e., the condition
where members shared task representations for informa-
Experimental task tion elaboration and were made to realize this) and the
The task was a cooperative decision making task elaboration condition (i.e., the condition in which mem-
inspired by the Towers Market task (Weingart, Bennet, bers did share task representations for information elab-
& Brett, 1993). While the original task was designed as a oration, but were not made aware of sharing them)
negotiation task, the adaptation was such that the cur- received information that explained what kind of task
rent task was a purely cooperative decision making task. they were going to work on and what would be
So, contrary to the original task, each group member important for this task. As a rational for receiving this
86 W.P. van Ginkel, D. van Knippenberg / Organizational Behavior and Human Decision Processes 105 (2008) 8297

information they were told that we aimed to simulate issues were designed to let decision quality be contingent
reality in organizations, where people in decision mak- on information exchange and processing, and optimal
ing groups usually have some prior experience and per- decisions were contingent on an integration of stores
ception of a task before they come to a group. Because interests over issues, a performance score (ranging from
the participants in this study had no prior experience 3 to 10) aggregated over the three issues was calculated.
with the task this information allegedly was given to Individual task representations were measured using
assist them in developing an impression of the task. a questionnaire. Participants were asked to indicate on
The critical dierence between the two experimental a seven-point scale ranging from completely disagree
conditions is that in the one condition group members to completely agree to what extent they agreed with
were made to realize that all members had the same task ve statements. An example of a statement is It was
representations, while in the other condition instructions important to base the group decision on as much infor-
and procedures did not reveal that all group members mation as possible (a = .80).
had received identical task instructions, and presumably Team realization was measured using the same ques-
held very similar task representations. Group members tionnaire used to measure task representations, only this
in the elaboration-realization condition received the time participants were asked to answer the questions
information for the manipulation of task representa- from the perspective of each of the three other group
tions while they were already seated at one table as a members. They thus had to answer the ve questions
group, so that they could see they all received the same three times (or four, including answering the questions
information. Moreover, they were told that it would be for themselves). For each participant, we calculated
good if they were aware of each others perceptions of the standard deviation over their ratings of the task rep-
the upcoming task, and that they therefore received resentations of all members in the group as a measure of
approximately 2 min to briey repeat (part of) the the extent to which they perceived dierences or shared-
instruction out loud to each other. This was done so ness between group members. As realization increases
they could hear that they all were given the same people should perceive the others in the group as more
instruction. concerned with the extensive consideration of informa-
In the elaboration condition, in contrast, participants tion as an essential part of the group task (i.e., the rep-
received the information while they were seated individ- resentation induced by the experimental manipulation).
ually in dierent corners of the room (i.e., before they Accordingly, people should perceive smaller dierences
gathered as a group), so they could not see each others between group members and the standard deviation of
instructions. Also, they received additional information their ratings should become smaller.
that stated that other group members might have gotten Shared task representations were operationalized by
slightly dierent instructions, allegedly because we taking the mean of the ratings of group members own
aimed to simulate reality in organizations in which team task representations and their perceptions of the task
members can have dierent experiences, background representations of the other three members. This mea-
information, and perceptions concerning group tasks. sures reects both the content of the task representa-
Groups in the control condition only received the basic tions (i.e., the extent to which they emphasize
task instructions that were given to groups in all elaboration) and the team realization, and thus captures
conditions. both aspects of shared task representations for informa-
tion elaboration.
Measures We used audiovideo recordings to measure group
Performance scores for decision quality were based information elaboration.1 Two coders blind to the
on the extent to which the decision for each issue experimental conditions rated group information elabo-
matched the relatively objective standard for decision ration on a seven point scale anchored with specic
quality based on all available information. Based on behavioral standards (j = .78). Information elaboration
all available information a hierarchy in correctness of was coded for each decisions issue and a mean score
the dierent decision alternatives existed (for instance, over the three decision issues was calculated (see Appen-
one decision option was consistent with all information, dix B for the coding scale).
one consistent with most information, one with only the An alternative explanation for dierences in group
information given to all group members). A pre-test was decision performance between groups in the elabora-
used to insure that this hierarchy was indeed clear if tion-realization condition and groups in the two other
decision makers were given the full set of information.
On two of the decision issues groups could attain a score 1
ranging from 1 to 3 and on one issue groups could attain Note that elaboration includes exchange of information. Prelimin-
ary analyses and coding also included a separate measure of
a score ranging from 1 to 4 (whether a three or a four- information exchange. This measure correlated highly with informa-
point scale was used had to do with the total amount tion elaboration (r = .84). In line with our theoretical argument it was
of available decision options). Because all three decision less predictive of group performance than information elaboration.
W.P. van Ginkel, D. van Knippenberg / Organizational Behavior and Human Decision Processes 105 (2008) 8297 87

conditions might be that the extra time that groups in performing well. All groups received as much time as they
the elaboration-realization condition got before they needed for the group discussion. Yet, for practical rea-
started with the group discussion (although this time sons, when groups were not nished after 30 min (which
was very shortapproximately 2 min or less) aected rarely happened) they were asked to nish and were given
other variables like group cohesion, group member iden- a maximum of 2 min to do this. The time groups worked
tication, or group climate and in this way aect group together on the task varied from three to 32 min (average
processes and performance. To be able to rule out an time being approximately 20 min). After nishing the
increase in cohesion or identication with the group, task, participants were seated alone again and received a
or a change in group climate as alternative explanations questionnaire. After answering the questions they were
these variables were also measured (see Appendix B). debriefed, paid, and dismissed.
Reliability levels of the measures were respectively
a = .92, a = .87, and a = .89. Results

Procedure Preliminary analysis


On arrival participants in all conditions were told To determine the level of analysis mean awg(1) values
that they were to participate in an experiment that were calculated for each variable (Brown & Hauenstein,
examined group decision making and were seated apart 2005). Cut-o scores of .60 or .70 have been reported
from each other and given the task and the basic task (Brown & Hauenstein, 2005). The mean awg(1) value
instructions. The basic task instructions existed of a for individual task representations (.87), cohesion
brief introduction to the task and a description of what (.75), identication (.68), and climate (.61) were all
participants were supposed to do. Subsequently, partic- above the .60 cut-o point. These variables were there-
ipants in all conditions studied the task materials indi- fore analyzed at a group-level. To test for dierences
vidually. In the control condition, after nishing the between the conditions planned contrasts were com-
task individually, participants gathered together as a puted. In addition, because of the relatively small sam-
group and proceeded with the group task. In the elabo- ple size a signicance level of p < .10 was adopted.
ration condition, group members received the basic task Descriptive statistics are reported in Table 1. Means
instructions and all other instructions for this condition per condition are reported in Table 2.
before they gathered as a group. In the elaboration-real-
ization condition, group members received the basic Manipulations checks
task instructions and then gathered as a group. As a Task representations emphasized elaboration more in
group, they then received the instructions for this condi- the experimental conditions than in the control condi-
tion. They were then invited to discuss their task repre- tion (t(25) = 3.69, p < .01, g2 = .35, for the contrast of
sentations for a couple of minutes before proceeding the elaboration-realization and control condition, and
with the decision task. t(25) = 2.20, p < .05, g2 = .16, for the contrast of the
All groups were told that they were allowed to review elaboration and control condition. In addition, there
the task booklets with the informational items during were no signicant dierences between the experimental
the group task. However, they were also told not to let conditions, t(25) = 1.44, p = .16, g2 = .08. These nd-
the other members read their booklets. Furthermore, to ings point to the success of our manipulation of task
motivate groups to do well on the task all groups were told representations. Importantly, they also show that poten-
that a bonus of 50 per group member could be won by tial dierences between the two experimental conditions

Table 1
Descriptive statistics and correlationsa among the Variables, Preliminary study
M SD 1 2 3 4 5 6 7
1 Individual task representations 6.34 .40
2 Realization .36 .17 .09
3 Shared task representations 5.92 .40 .76** .49*
4 Information elaboration 4.91 1.55 .61** .12 .50*
5 Performance 7.59 1.37 .41** .26 .47* .79**
6 Cohesion 5.50 .60 .27 .42* .52** .29 .17
7 Identication 5.20 .55 .24 .34+ .49** .11 .09 .81**
8 Climate 6.08 .44 .29 .27 .44* .27 .04 .64** .80**
a
Correlations reported are partial correlations controlled for the eects of experimental conditions.
+
p < .10.
*
p < .05.
**
p < .01.
88 W.P. van Ginkel, D. van Knippenberg / Organizational Behavior and Human Decision Processes 105 (2008) 8297

Table 2
Means, standard deviations, and 95% condence intervals (CI) per condition, preliminary study
Elaboration-realization Elaboration Control
M SD CI M SD CI M SD CI
Lower Upper Lower Upper Lower Upper
Individual task representations 6.60a .17 6.48 6.72 6.37a .50 5.99 6.76 6.02b .28 5.81 6.23
Realization .32a .12 .24 .41 .47b .22 .30 .64 .30a .13 .20 .40
Shared task representations 6.19a .18 6.06 6.32 5.82b .51 5.43 6.20 5.73b .34 5.47 5.99
Information elaboration 6.11a .76 5.52 6.70 5.05b 1.25 3.88 6.21 3.59c 1.36 2.55 4.64
Performance score 8.70a .95 8.02 9.38 7.44b 1.13 6.58 8.31 6.44c .88 5.77 7.12
Note: Dierent subscripts within rows mean values dier from each other at the p < .10 level.

are not due to dierences in group members individual share task representations emphasizing elaboration than
task representations. when they share such representations but are not aware
Second, we expected groups in the elaboration-reali- of sharing them. To test this hypothesis we compared
zation condition to score higher on realization than the elaboration-realization condition with the elabora-
groups in the elaboration condition (but not necessarily tion condition using planned contrasts. As expected,
than groups in the control condition). Results showed groups scored higher on both information elaboration,
that the standard deviation for group members ratings t(25) = 1.84, p < .10, g2 = .12, and performance,
of each of the other members task representations was t(25) = 2.76, p < .05, g2 = 23, in the elaboration-realiza-
smaller in the elaboration-realization condition than in tion condition than in the elaboration condition.
the elaboration condition, t(25) = 1.94, p < .10, To substantiate that shared task representations
g2 = .13, but not than groups in the control condition indeed lead to dierences in group information elabora-
t(25) = .32, p = .75, g2 = .00. tion and decision making performance, we tested
whether shared task representations mediated the eects
Testing Hypothesis 13 of the experimental instructions on performance. Fur-
Hypothesis 1 predicted that groups with shared task thermore, Hypothesis 3 predicted that group informa-
representations emphasizing elaboration score higher on tion elaboration mediates in the relation between
information elaboration and performance. To test this shared task representations and performance. First, we
hypothesis planned contrasts were used in which the elab- tested dierences in shared task representations between
oration-realization condition was compared to the con- conditions. Groups in the elaboration-realization condi-
trol condition. Results of the contrast analyses showed tion scored higher than groups in both the elaboration
that groups in the elaboration-realization condition condition, t(25) = 2.26, p < .05, g2 = .17, and the con-
scored higher on both information elaboration, t(25) = trol condition, t(25) = 2.76, p < .01, g2 = .23. Next, we
4.66, p < .01, g2 = .47, and performance, t(25) = 4.95, conducted a series of regression analyses and Sobel tests.
p < .01, g2 = .49, than control groups, thus conrming As can be seen in Table 3, because the bs for the relation
Hypothesis 1. Hypothesis 2 was that groups score higher between the dummy variables that represented the
on elaboration and performance when they realize they experimental conditions and performance remained sig-

Table 3
Results of mediational analyses, preliminary study
+ Shared task representations +Information elaboration
2 2
b DR b DR z b DR2 z
Performance
Dummy 1 .44** .15* .27+ 1.70+ .17
Dummy 2 .80** .50** .59** 1.89+ .21
Shared task representations .39* .11* .14 2.87**
Information elaboration .66** .19**
Information elaboration
Dummy 1 .32+ .08+ .15 1.64+
Dummy 2 .78** .48** .58** 1.81+
Shared task representations .37* .10*
Note. Dummy 1 represents the dierence between the elaboration-realization and the elaboration condition and dummy 2 represents the dierence
between the elaboration-realization and the control condition. z-values for the decrease in b tested with Sobel tests.
+
p < .10.
*
p < .05.
**
p < .01.
W.P. van Ginkel, D. van Knippenberg / Organizational Behavior and Human Decision Processes 105 (2008) 8297 89

nicant after shared task representations was entered and performance in two ways. First, shared task repre-
into the model, shared task representations can only sentations should lead group members to be more
be said to partly mediate the relation between the dum- attuned to the need for information elaboration. Sec-
mies and performance. However, information elabora- ond, team realization that these representations are
tion was shown to fully mediate the eects of shared shared should increase psychological safety (i.e., the
task representations on decision performance, thereby expectation that group members will not respond nega-
conrming Hypothesis 3. tively to divergent viewpoint) and thus increase the like-
lihood that group members enter new information into
Group cohesion, identication, and climate the discussion. In addition to the test of Hypotheses
Finally we tested dierences in group cohesion, group 13, the main study therefore also included a test of
identication, and climate between the conditions. If any the following hypotheses.
dierences on these variables are found, this could indi-
Hypothesis 4a. Psychological safety is higher when
cate that motivational dierences stemming from these
group members realize that they share task representa-
variables may be able to explain the results. Planned con-
tions emphasizing elaboration.
trasts were used to test for dierences. The analyses
yielded no dierences between any of the three conditions The increase in psychological safety is expected to
for any of the variables, all ps > .25, thus ruling out these lead to more information elaboration and higher group
variables as alternative explanations for the observed decision performance. Because part of the eect of
eects. shared task representations on information elaboration
and performance is expected to be a direct result of indi-
Discussion vidual group members increased understanding of the
importance of information elaboration, psychological
The preliminary study supported our core predictions. safety is expected to only partly mediate the eect of
It showed that shared task representations lead to more shared task representations on performance.
elaboration and higher decision-making performance
Hypothesis 4b. Psychological safety partially mediates
(Hypothesis 1). Moreover, group information elabora-
the relationship between shared task representations and
tion and performance were higher when group members
information elaboration and performance.
were more aware of sharing task representations
(Hypothesis 2). Evidence for our additional predictions
concerning the processes underlying these eects was also Method
largely supportive. While Hypothesis 3 was only partly
supported in that shared task representations only partly Design and participants
mediated the eects of the experimental conditions on The experiment had a one-factor design with three
performance, information elaboration was shown to fully levels (elaboration-realization, elaboration, control). A
mediate the relationship between shared task representa- total of 364 Dutch undergraduate students (228 men
tions and decision quality. Our preliminary study thus and 136 women) were assigned to 79 four-person groups
oered valuable rst evidence for our proposition regard- and 12 three-person groups.2 Groups were randomly
ing the role of shared task representations in groups use
of distributed information.
At the same time, however, it should be noted that this 2
Previous studies have also relied on groups in which not all
is evidence from one single study, and moreover a study members were given unique information and this did not seem to aect
with a relatively low sample size. Replication of our rst the results (Stasser & Stewart, 1992). Because the three members that
studys ndings would therefore substantially bolster received unique information always received only one item of unique
information per decision issue (and about four to seven items of shared
the condence in our conclusions. In addition, it would information depending on the decision issue) the dierence in the total
seem valuable to substantiate our reasoning about the amount of information given to the group members was relatively
role of psychological safety in the relationship between small. In addition, because in four-person groups one member always
shared task representations and information elaboration. received only information that all other members had as well, changing
Accordingly, we conducted a second, more full-blown group size to three members did not aect total amount of information
possessed by the groups. Preliminary analyses showed that there were
study to replicate and extend the key ndings of our pre- no signicant dierences between three and four-person groups on any
liminary study. of the variables in our study. Furthermore, we tested potential
interactions between groups size and all independent variables and
mediators (the dummy variables representing the experimental condi-
The main study tions, shared task representations, psychological safety, and informa-
tion elaboration) on information elaboration and decision making
performance. No signicant interactions were found, giving substantial
As outlined in the introduction, shared task represen- evidence for the lack of any eect of group size in the present study.
tations are expected to aect information elaboration Therefore, three-person groups were kept in the analysis.
90 W.P. van Ginkel, D. van Knippenberg / Organizational Behavior and Human Decision Processes 105 (2008) 8297

assigned to one of the three conditions (29 groups in the scales used in the main study along with reliability coef-
elaboration-realization condition, 31 groups in the elab- cients can be found in Appendix B.
oration condition, and 31 groups in the control condi-
tion). For seven groups because of technical problems Results
no audiovideo data were available (three in the elabo-
ration-realization, two in the elaboration, and two in Preliminary analysis
the control condition). There is no reason to suspect Mean awg(1) values were calculated to determine level
these groups to dier from the other groups. The groups of analysis (Brown & Hauenstein, 2005). Mean awg(1)
were kept in the analyses (listwise deletion was used in values for all variables were above .70, indicating that
the regression analyses). The majority of the partici- aggregation to the group level was warranted (.91 for
pants were business administration students (94.4%). shared task representations, .88 for psychological safety,
Their mean age was 20.9 (SD = 1.3). For their participa- .77 for cohesion, .74 for identication, and .88 for cli-
tion they received a compensation of 10 (12 US$). mate). See Table 4 for the correlations between all
variables.
Manipulations
For the most part the manipulations were identical to Manipulation checks
the manipulations in the preliminary study. A small dif- Because participants in both experimental conditions
ference lies in the manipulation of the elaboration-real- were given the same task representation instructions, we
ization condition. A small change in wording and the expected to nd no dierences in task representations
use of dierent-colored les accompanied the additional between groups in the experimental conditions, while
instructions about the fact that task representations may task representations of group members in the experi-
not be shared. Furthermore, as an analogue to the time mental conditions should emphasize elaboration more
allotted to groups in the elaboration-realization condi- than task representations of group members in the con-
tion to read the instructions out loud to each other, indi- trol condition. Planned contrasts revealed that groups in
vidual group members in the elaboration condition were the elaboration-realization condition, t(88) = 3.88,
asked to briey summarize the instructions after they p < .01, g2 = .15, and groups in the elaboration condi-
had read them (see Appendix A). tion, t(88) = 2.61, p < .05, g2 = .07, indeed scored higher
than control groups (see Table 5). As expected, groups
Measures in the elaboration-realization condition did not dier
Measurement of group information elaboration, from groups in the elaboration condition, t(88) = 1.32,
decision making performance, group cohesion, identi- p = .19, g2 = .02.
cation with the group, and group climate were identical To check whether groups in the elaboration-realiza-
to those used in the preliminary study. To measure indi- tion condition indeed experienced higher realization
vidual task representations, team realization, and shared than groups in the elaboration condition, we tested dif-
task representations six questions were used, four simi- ferences between conditions for the standard deviation
lar to the ones used in the preliminary study and two measure. The standard deviation of individuals percep-
new questions. Furthermore, psychological safety was tions of each of the other group members task represen-
measured on a seven-point scale, ranging from com- tations (i.e., a within-person rather than between-person
pletely agree to completely disagree using six ques- standard deviation reecting individuals realization)
tions, mainly based on Edmondson (1999, 2003). All should be lower in the elaboration-realization condition

Table 4
Descriptive statistics and correlationsa among the variables, main study
M SD 1 2 3 4 5 6 7 8
1 Individual task representations 5.96 .52
2 Realization .38 .20 .01
3 Shared task representations 5.60 .45 .71** .35**
4 Psychological safety 5.51 .54 .19 .19 .44**
5 Information elaboration 5.04 1.61 .46** .07 .52** .44**
6 Performance 7.98 1.45 .40* .07 .33** .35** .79**
7 Cohesion 5.56 .58 .26* .29** .44** .27* .05 .05
8 Identication 4.87 .64 .25* .12 .38** .25* .16 .08 .65**
9 Climate 5.07 .30 .17 .08 .38** .10 .04 .06 .71** .51**
a
Correlations reported are partial correlations controlled for the eects of experimental conditions.
* p < .05.
** p < .01.
W.P. van Ginkel, D. van Knippenberg / Organizational Behavior and Human Decision Processes 105 (2008) 8297 91

Table 5
Means, standard deviations, and 95% condence intervals (CI) per condition, main study
Elaboration-realization Elaboration Control
M SD CI M SD CI M SD CI
Lower Upper Lower Upper Lower Upper
Individual task representations 6.18a .33 6.06 6.31 6.02a .51 5.83 6.21 5.70b .58 5.48 5.91
Realization .33a .19 .26 .40 .43b .24 .35 .52 .38ab .17 .32 .45
Shared task representations 5.86a .37 5.72 6.00 5.57b .46 5.40 5.74 5.40b .40 5.26 5.55
Psychological safety 5.75a .50 5.56 5.95 5.37b .77 5.09 5.66 5.35b .45 5.18 5.52
Information elaboration 5.92a 1.01 5.52 6.33 5.01b 1.54 4.43 5.60 4.28c 1.75 3.61 4.94
Performance score 8.59a 1.05 8.19 8.99 7.70b 1.44 7.18 8.24 7.68b 1.64 7.08 8.28
Note: Dierent subscripts within rows mean values dier from each other at the p < .05 level.

than in the elaboration condition. Results showed that hypothesis. Results conrmed that groups elaborated
realization was indeed higher in the elaboration-realiza- more on information, t(81) = 2.28, p < .05, g2 = .06,
tion condition than in the elaboration condition, and performed better, t(88) = 2.41, p < .05, g2 = .06, in
t(88) = 2.05, p < .05, g2 = .05. Neither the elabora- the elaboration-realization condition than in the elabo-
tion-realization, t(88) = 1.29, p = .27, g2 = .02, nor ration condition.
the elaboration condition, t(88) = .93, p = .35 g2 = .01, Hypothesis 4a predicted psychological safety to be
diered from the control condition. higher in the elaboration-realization condition than in
the elaboration condition or control condition. Contrast
Testing Hypotheses 14 analysis conrmed this hypothesis, t(88) = 2.48, p < .05,
Hypothesis 1 predicted that groups would process g2 = .07, for the dierences between the elaboration-
more information and perform better when they shared realization condition and elaboration condition,
task representations than when they did not. To test this t(88) = 2.63, p < .01, g2 = .07, for the dierence between
hypothesis planned contrasts were used in which the the elaboration-realization and control condition.
elaboration-realization condition was compared to the As in the preliminary study, we tested whether shared
control condition. Results showed that groups indeed task representations mediated the eect of the experi-
engaged in more information elaboration in the elabora- mental instructions on performance. Furthermore,
tion-realization than in the control condition, Hypothesis 3 predicted that information elaboration
t(81) = 4.12, p < .01, g2 = .17. For performance, a simi- mediates between shared task representations and per-
lar pattern was found, t(88) = 2.50, p < .05, g2 = .07. formance. In addition, shared task representations were
Thus, Hypothesis 1 was conrmed. expected to mediate in the relation between the experi-
Hypothesis 2 predicted that groups that realized more mental conditions and information elaboration and per-
that they shared representations would process more formance. Finally, Hypothesis 4b predicted that
information and perform better. We used contrast anal- psychological safety partly mediates in the relation
ysis comparing both experimental conditions to test this between shared task representations and information

Table 6
Results of mediational analyses, main study
+ Shared task representations + Psychological safety +Information elaboration
b DR2 b DR2 z b DR2 z b DR2 z
Performance
Dummy 1 .30* .06* .20 2.09* .17 .08
Dummy 2 .35** .07* .18 2.56** .16 .02
Shared task representations .35** .12** .24* 1.99* .12
Psychological safety .24* .04*
.03 4.49**
Information elaboration .87** .37**
Information elaboration
Dummy 1 .27* .05* .30 2.46* .10
Dummy 2 .49** .17** .23* 3.38** .21
Shared task representations .53** .23** .41** 2.25*
Psychological safety .24** .04*
Note: Dummy 1 represents the dierence between the elaboration-realization and elaboration condition; dummy 2 the dierence between the
elaboration-realization and control condition. z-values for the decrease in b refer to Sobel tests.
*
p < .05.
**
p < .01.
92 W.P. van Ginkel, D. van Knippenberg / Organizational Behavior and Human Decision Processes 105 (2008) 8297

elaboration and performance. First, we tested dier- ences and the search for common ground more than
ences on shared task representations between condi- the elaboration of decision-relevant information. When
tions. Groups in the elaboration-realization condition group member task representations are insuciently
scored higher than groups in both the elaboration con- attuned to the information elaboration requirements of
dition, t(88) = 2.76, p < .01, g2 = .08, and the control the task at hand, groups will exchange, discuss, and inte-
condition, t(88) = 4.29, p < .01, g2 = .17. To further test grate less of their distributed information than when
these hypotheses, a series of regression analyses and groups hold shared task representations emphasizing
Sobel tests were used. As can be seen in Table 6, shared elaboration of decision-relevant information as an
task representations fully mediated the eects of both essential aspect of task performance. The present nd-
dummies on performance. Furthermore, both Hypothe- ings yield important rst evidence for this proposed role
sis 3 and 4b were conrmed. of shared task representations in groups use of distrib-
uted information, and suggest that an analysis in terms
Group cohesion, identication, and climate of shared task representations may more generally
Again no dierences on cohesion, identication, and advance our understanding of group decision making
group climate were found between conditions (all performance.
ps < .20). Thus, cohesion, identication, and group cli- Shared task representations, and shared cognition
mate or motivational dierences stemming from these more generally, have gained increasing attention during
variables are again unable to explain the current the last decade or so, and there is mounting evidence
ndings. that shared (task) cognition can have positive eects
on group performance (cf. Marks et al., 2000; Mathieu
Discussion et al., 2005; Mathieu et al., 2000). Although there is
accumulating evidence for the fact that representations
The main study replicated ndings of the preliminary or models of the task can aect group functioning, much
study. Task representations were again shown to engen- of this research seems to have focused on cognition
der group information elaboration and higher-quality about patterns of behavior enacted by team members
performance (Hypothesis 1), groups with shared task that are supposed to lead to eective performance. On
representations engaged in more information elabora- the other hand, in the present paper we discussed cogni-
tion and performed better than groups in which the indi- tion about patterns of information to be combined.
vidual members had similar task representations Shared cognition is likely to be just as important when
without realizing this (Hypothesis 2). Furthermore, patterns of information or knowledge are concerned as
shared task representations were found to mediate when patterns of behavior or workow are concerned.
between the experimental conditions and group infor-
mation elaboration. Also, information elaboration med- Theoretical implications
iated between shared task representations and
performance (Hypothesis 3). Extending the ndings of In general, studies of information use in group deci-
the preliminary study, the main study also showed that sion making have thus far not paid much attention to
shared task representations, and more specically, team the eects of shared representations or models of the
realization was associated with greater psychological task. One of the few areas in which research has been
safety (Hypothesis 4a). As predicted, this greater psy- done on the eect of shared cognition on information
chological safety partly mediated the relationship use in decision making groups are studies of transactive
between shared task representations and information memory systems (Hollingshead, 1998a, 1998b). Even so,
elaboration (Hypothesis 4b). Together with the preli- transactive memory systems rst and foremost concern
minary study, then, the main study yields highly consis- shared cognition about the team (i.e., who knows
tent evidence for the role of shared task representations what), rather than a shared understanding of the team
in groups use of their distributed information. task. In addition, in certain situations the eects of
shared representations of the team may actually be med-
iated by shared representations of the task (see also
General discussion Brandon & Hollingshead, 2004). Several studies have
shown that groups tend to exchange more information
Decision making groups do not always make optimal and perform better on distributed information tasks
use of their informational resources. While several fac- when they know which group member has knowledge
tors may aect groups use of distributed information, and information on what kind of specic topic (Stasser,
we propose that one of the more fundamental causes Vaughn, & Stewart, 2000; Stewart & Stasser, 1995; Stas-
of groups suboptimal use of distributed information is ser, Stewart, & Wittenbaum, 1995). Several possible
rooted in group members understanding of their task, explanations for the eect of knowing what kind of spe-
which often seems to emphasize the pooling of prefer- cic knowledge other members have, such as an increase
W.P. van Ginkel, D. van Knippenberg / Organizational Behavior and Human Decision Processes 105 (2008) 8297 93

in coordination, or perceived social validity of group share them. Therefore, more attention for team realiza-
members unique information, have been tested and dis- tion may lead to more insights in group functioning in
carded as explanatory mechanisms, and thus far no general and the eects of shared cognition in particular.
mediating processes seems to have been identied for This study also showed that psychological safety
the eect of having knowledge about who knows what partly explained the eects of shared task representa-
(Stasser et al., 2000). Shared task representations may, tions on group information elaboration and perfor-
however, be able to explain these ndings. When group mance. Studies in team learning have shown how
members know they all possess dierent knowledge and psychological safety can be a crucial determinant for
combine this with the fact that they are to work on a group performance in situations that require exchange
particular task together as a team, they may see the fact of information (e.g., Edmondson, 1999, 2003). Although
that they have to cooperate together on the task as an shared cognition (i.e., shared beliefs) has been linked to
indication that the dierent members specic knowl- psychological safety (Cannon & Edmondson, 2001), the
edge is valuable for the task and needs to be combined. actual eect of the level of sharedness on psychological
They may therefore come to see that their informational safety to our knowledge had not yet been assessed. This
resources are important for the task at hand and there- study provides further empirical evidence for the link
fore should be capitalized upon. In other words, know- between sharedness of cognition and psychological
ing about the existence of dierent informational roles safety. Moreover, whereas research in shared cognition
may aect what is perceived as the best way to attain identied several potential mediators in the relation
their goal (make a decision). Thus, their knowledge between shared cognition and team performance (e.g.,
about the distribution of information might lead to the coordination and communication; Marks, Sabella,
adoption of a task representation similar to ones stud- Burke, & Zaccaro, 2002; Mathieu et al., 2000, 2005;
ied here. This proposition illustrates how an analysis strategy formation, Mathieu et al., 2000; and interper-
in terms of group members task representations may sonal liking, Peterson, Mitchell, Thompson, & Burr,
also help to make sense of other issues in research in 2000), thus far psychological safety has not yet been
groups use of distributed information. identied as a potential mediator. This study shows that
Implicit in work on shared cognition is the notion psychological safety can be of importance for the eects
that the realization of sharedness is an important aspect of shared cognition on group performance.
underlying the eects of similarity of cognition in groups
(Tindale & Kameda, 2000). Studies of shared (task) cog- Limitations and directions for future research
nition have, however, not empirically distinguished
between similarity of cognition per se and realization Although the decision making situation as examined
of this similarity. The present study is the rst to demon- in the present study to a certain degree seems represen-
strate that knowing that we know (i.e., realizing we tative for many important decision situations in organi-
have cognitive representations emphasizing the impor- zations (e.g., cross-functional teams, top management
tance of elaboration) indeed is an important part of teams), it should be noted that our ndings mainly seem
socially shared cognition. In this study we have concep- to be applicable for (a) groups dealing with distribution
tualized sharedness as entailing not only similarity in of important decision-relevant information and (b) deci-
group members representations, but also realization sion situations in which distributed information is likely
of the similarity. Although arguably sharedness can also to make a substantial and positive contribution to group
exist without realization, realization could be said to performance. As less information is distributed or as dis-
make the concept of sharedness more of a true tributed information becomes less important for the ulti-
group-level construct, rather than a mere aggregation mate quality of the group decision the eects of shared
of individual-level variables. Although realization usu- task representations as examined in this study are likely
ally is not explicitly mentioned in research on shared to become smaller.
(task) cognition, it seems that in some studies team real- Moreover, the level of cooperativeness of the group
ization may still play a role. Certain eects that are members is likely to be important for the eects of
attributed to sharedness seem at least for some extent shared task representations. In organizational groups,
also to depend on realization. For instance, when shared members may not always only be concerned with the
mental models are expected to aect the level of implicit group goal, but may also have their individual interests
coordination present in a group (cf. Blicksenderfer, Can- or goals (Wittenbaum, Hollingshead, & Botero,
non-Bowers, & Salas, 2000), it seems necessary that 2004). As a decision situation becomes less cooperative,
group members do not only have a shared notion of group members are likely to be less concerned with the
how to deal with a task, but also that they realize that group goal of making high-quality decisions. Also, in
the other members have a similar notion. Accordingly, a less cooperative situation group members could hold,
at least certain types of shared mental models may have in addition to representations on how to reach group
a smaller eect when group members do not realize they goals, representations on how best to achieve their
94 W.P. van Ginkel, D. van Knippenberg / Organizational Behavior and Human Decision Processes 105 (2008) 8297

personal goals, which may also guide their behavior. Team research is increasingly attuned to the importance
Therefore, task representations like the ones examined of time in team functioning (Harrison, Mohammed,
in this study may have a smaller eect as group members McGrath, Florey, & Vanderstoep, 2003). Yet little still
have stronger personal goals and as the distance seems to be known about temporal eects on team cog-
between personal and group goals becomes larger. On nition and realization. As team members become more
the other hand, if a decision situation is competitive familiar with a task and have more time to experience
mainly because group members are afraid that other how behavior relates to outcomes, they may develop
members might take advantage of them when they men- more adequate representations of the task. As far as
tion certain information, it could also be the case that a similarity is concerned, while it may seem intuitively
higher level of psychological safety following realization appealing that as team members become more familiar
fosters a higher level of goal alignment and therefore with each other over time, they develop more similar
elaboration within such groups. To summarize, it seems representations, ndings thus far seem inconsistent (cf.
likely that group and task features serve as important Levesque, Whilson, & Wholey, 2001; Liang, Moreland,
moderators for the eects of task representations. & Argote, 1995; Moreland, 1999). Furthermore, as far
Because in this study only one type of group and task as realization is concerned, although it seems likely that
were examined, other studies investigating dierent when members share similar cognitive structures realiza-
types of tasks, ways of information distribution, and tion will increase over time (at least when there is su-
groups are necessary to say more about dierent group cient interaction), so far to our knowledge this
decision situations. proposition has not been empirical tested. Future
In the present study, task representations and team research should therefore pay more attention to how
realization were established in groups by means of time issues inuence shared task representations and
instructions and the way these were given to groups. realization as well as to other factors that could inu-
However, there seem to be other ways in which both ence shared task representations and team realization.
task representations and team realization might be pro- More attention to groups shared task representations
moted in lab situations as well as in actual teams in and realization may help to further develop our knowl-
organizations. First, team leaders might promote eec- edge of group functioning.
tive task representations and team realization. Team
leaders tend to be a primary source of information
about the task by providing guidance, giving directions, Appendix A. Instruction used for the manipulation of task
and clarifying and making sense of the task (Hill & representations
Levenhagen, 1995; House, 1971; Kozlowski et al.,
1996; Weick, 2001; Yukl, 1998). Accordingly, team lea- The task you are about to work on requires you to
ders pre-briengs (Marks et al., 2000), as well as team make decisions together with three other participants.
leaders cognitions and behavior during task perfor- You will make these decisions based on the information
mance are likely to inuence members understanding you received. To make high quality decisions with which
of the task (van Ginkel & van Knippenberg, 2005). Sec- all parties are likely to be satised, it is important that
ond, the amount of group discussion about how to group members take into account all available informa-
approach the group task, or put dierently the level of tion possessed by the dierent group members. Consid-
team reexivity (West, 1996), taking place within a eration of all available information about the parties
group is likely to aect members representations and preferences and the relative importance of these prefer-
team realization. When members spend more time dis- ences for the parties is absolutely necessary to make
cussing the task at a meta-level they seem more likely an optimal decision. That means that to make an opti-
to develop an adequate understanding of the task as well mal decision, before groups try to make a decision they
as a collective realization of this understanding (van rst need to gather all available information. A mistake
Ginkel & van Knippenberg, 2006). Third, another way often made by decision making groups is that they come
adaptive representations and team realization might to an agreement too soon without rst considering all
develop could be instigated by members cognitive rep- available information. Yet, even when all members ini-
resentation of their team (Brandon & Hollingshead, tially, based on their individual preferences, agree on
2004; van Ginkel & van Knippenberg, 2005). When what is supposed to be the best solution, this does not
members have knowledge about each members specic have to mean that they really have found the best solu-
area of expertise, this knowledge might promote an tion. Even though group members should ultimately
understanding of the relevance of using information in come to an agreement, trying to reach an agreement
group decision making (van Ginkel & van Knippenberg, too soon without having thoroughly discussed available
2005). Finally, another factor that is likely to have a information is likely to result in lower-quality decisions.
strong impact on representations and especially on real- So, to perform well on group tasks like these people
ization is the time a team has been working together. should rst exchange and thoroughly discuss the available
W.P. van Ginkel, D. van Knippenberg / Organizational Behavior and Human Decision Processes 105 (2008) 8297 95

information possessed by all group members and only 6. The best decisions on tasks like these are made by not
after this try and come to an acceptable agreement. having too elaborate discussions, but by just making
a decision that is acceptable to all (R)
A.1. Additional instructions given in the elaboration-
instruction-without-sharing-condition
B.2. Psychological safety (a = .78)
Real decision-making teams in organizations often
exist of people that have their own specic and back- 1. I felt like the other group members would judge me
ground and experiences. Because of this it is likely that on the things that I said (R)
there are small dierences in the way group members 2. I had the impression the other group members
perceive the most important goals and strategies to wanted to hear what I had to say
achieve the goals of their task. Because we aim to create 3. I had the impression the other group members would
a decision making situation that may also occur in real appreciate discussion
life, below we did not provide everybody in this exper- 4. I expected the other members to react positively when
iment with exactly the same information about the task. I disagreed with them
Therefore, it is possible that, just like with real deci- 5. I felt like group members would think more positively
sion making groups some of your fellow group members of me when I agreed with them (R)
have a slightly dierent idea about the group decision 6. I expected this group to appreciate it when I men-
making task than you have. For this study it is impor- tioned new information
tant that you do not talk about this with your fellow
group members.
After you have read the instructions you can proceed B.3. Cohesion (a = .93)
with writing down a short summary of the instructions.
1. I would like to work together with this group in the
A.2. Additional instruction given in the elaboration- future
instruction-with-sharing-condition 2. I liked working together with this group
3. I thought this was a nice group
Knowing that your fellow group members share
your views of the task allows you to better understand
one another and to communicate more openly and B.4. Identication (a = .90)
eciently. Therefore, before you start with the group
task you will rst get a maximum of 2 min to very 1. I feel connected to the other group members
briey summarize what you just read to your fellow 2. I identify myself with the group I just worked with
group members. Mentioning the above information 3. I am happy to have been a member of this group
to the group should allow you to form a better collec- 4. I see myself as a member of the group I just worked
tive idea about the task. So think about: What should with
we do for high performance on the group task, what
should we not do for high performance on the group
task. B.5. Climate (a = .89)

1. I felt comfortable
Appendix B. Measures main study 2. The atmosphere was good
3. Our cooperation was good
B.1. Task representations (a = .72)

1. For high quality performance it was important to B.6. Information elaboration (j = .78)
base the decision on as much information as possible
2. Discussions can be useful for performance on this A score of 1 was given when information was com-
task pletely ignored by all four group members and the group
3. Discussing all members information was of crucial immediately started with exchanging preferences. A
importance for attaining high decision quality on this score of 2 was given when one of the members did
task mention a crucial item of information, but none of the
4. I believe that for high performance on task like these other members reacted to it (either by saying something
it is important to hear information of other members or by nodding or looking at the person that mentioned
5. The exchange of information was important for the it) or used the item in making a decision. A score of
quality of the nal decision 3 was given when one of the members mentioned an
96 W.P. van Ginkel, D. van Knippenberg / Organizational Behavior and Human Decision Processes 105 (2008) 8297

item of information and at least one of the other mem- Edmonson, A., Bohmer, R. M., & Pisano, G. P. (2001). Disrupted
bers reacted to it, but after this the group still failed to routines: Team learning and new technology implementation in
hospitals. Administrative Science Quarterly, 46, 685716.
integrate it with the other information. A score of 4 Gigone, D., & Hastie, R. (1993). The common knowledge eect:
was given when one crucial piece of information was Information sharing and group judgment. Journal of Personality
mentioned by at least one of the group members, with and Social Psychology, 65, 959974.
at least two of the other three members clearly reacting Gruenfeld, D. H., Mannix, E. A., Williams, K. Y., & Neale, M. A.
to the mentioning of the information (for instance by (1996). Group composition and decision making: How member
familiarity and information distribution aect process and perfor-
asking a question about it, by combining it with another mance. Organizational Behavior and Human Decision Processes, 67,
piece of information, or by drawing a conclusion from it 115.
with regard to what the best decision option would be in Harrison, D. A., Mohammed, S., McGrath, J. E., Florey, A. T., &
light of this information). A score of 5 was given Vanderstoep, S. W. (2003). Time matters in team performance:
when one crucial piece of information got fully discussed Eects of member familiarity, entrainment, and task discontinuity
on speed and quality. Personnel Psychology, 56, 633669.
by at least three of the group members and integrated Hastie, R., & Pennington, N. (1991). Cognitive and social processes in
with other information and at least one other piece of decision making. In L. B. Resnick & J. M. Levine (Eds.),
information was clearly discussed by at least two of Perspectives on socially shared task representations (pp. 308327).
the four group members, however, without their discus- Washington, DC: American Psychological Association.
sion inuencing the use of that item of information by Hill, R. C., & Levenhagen, M. (1995). Metaphors and mental models:
Sensemaking and sensegiving in innovative and entrepreneurial
the group as a whole. A score of 6 was given when activities. Journal of Management, 21, 10571074.
at least two pieces of crucial information were fully dis- Hinsz, V. B., Vollrath, D. A., & Tindale, R. S. (1997). The emerging
cussed by at least three of the group members and inte- conceptualization of groups as information processors. Psycholog-
grated with other information. A score of 7 was given ical Bulletin, 121, 4364.
when all three crucial items of information were clearly Hollingshead, A. B. (1998a). Group and individual training: The
impact of practice on performance. Small Group Research, 29,
and fully discussed by at least three of the four members, 254280.
with them clearly having drawn conclusions with regard Hollingshead, A. B. (1998b). Retrieval processes in transactive memory
to what the best decision option would be in light of this systems. Journal of Personality and Social Psychology, 24, 659671.
information. House, R. J. (1971). A path goal theory of leadership eectiveness.
Administrative Science Quarterly, 16, 321338.
Kameda, T. (1991). Procedural inuence in small-group decision
making: Deliberation style and assigned decision rule. Journal of
References Personality and Social Psychology, 61, 245256.
Kerr, N. L., & Tindale, R. S. (2004). Group performance and decision
Beersma, B., & De Dreu, C. K. W. (2002). Integrative and distributive making. Annual Review of Psychology, 55, 613655.
negotiation in small groups: Eects of task structure, decision rule, Klein, K. J., & Kozlowski, S. W. J. (Eds.). (2000). Multilevel theory,
and social motive. Organizational Behavior and Human Decision research, and methods in organizations: Foundations, extensions, and
Processes, 87, 227252. new directions. San Francisco: Jossey-Bass.
Blicksenderfer, E., Cannon-Bowers, J.A., & Salas, E. (2000). The Klimoski, R., & Mohammed, S. (1994). Team mental model:
relationship between shared knowledge and team performance: A Construct or metaphor?. Journal of Management 20, 403437.
eld study. Paper presented at the Annual meeting of the American Kozlowski, S. W. J., & Bell, B. S. (2003). Work groups and teams in
Psychological Society. Miami: FL. organizations. In W. C. Borman, D. R. Ilgen, & R. J. Klimoski
Brandon, D. P., & Hollingshead, A. B. (2004). Transactive memory (Eds.). Handbook of psychology: Industrial and organizational
systems in organizations: Matching tasks, expertise, and people. psychology (vol. 12, pp. 333375). New York: Wiley.
Organization Science, 15, 633644. Kozlowski, S. W. J., Gully, S. M., Salas, E., & Cannon-Bowers, J. A.
Brown, R. D., & Hauenstein, N. M. A. (2005). Interrater agreement (1996). Team leadership and development: Theory, principles, and
reconsidered: An alternative to the rwg indices. Organizational guidelines for training leaders and teams. In M. M. Beyerlein, D.
Research Methods, 8, 165184. A. Johnson, & S. T. Beyerlein (Eds.). Advances in interdisciplinary
Cannon-Bowers, J. A., & Salas, E. (2001). Reections on shared studies of work teams: Team leadership (Vol. 3, pp. 253291).
cognition. Journal of Organizational Behavior, 22, 195202. Greenwhich, CT: JAI.
Cannon, M. D., & Edmondson, A. (2001). Confronting failure: Kramer, R. M., Brewer, M. B., & Hanna, B. A. (1996). Collective trust
Antecedents and consequences of shared beliefs about failure in and collective action: The decision to trust as a social decision. In
organizational work groups. Journal of Organizational Behavior, R. M. Kramer & T. R. Tyler (Eds.), Trust in organizations
22, 161177. (pp. 357389). London: Sage.
Cohen, W. M., & Levinthal, D. A. (1990). Absorptive capacity: A Larson, J. R., Jr., Foster-Fishman, P. G., & Franz, T. M. (1998).
new perspective on learning and innovation. Administrative Science Leadership style and the discussion of shared and unshared
Quarterly, 35, 128152. information in decision-making groups. Personality and Social
Edmondson, A. (1999). Psychological safety and learning behav- Psychology Bulletin, 24, 482495.
ior in work teams. Administrative Science Quarterly, 44, Levesque, L., Whilson, J. M., & Wholey, D. R. (2001). Cognitive
350383. divergence and shared mental models in software development
Edmondson, A. (2003). Managing the risk of learning: Psycho- teams. Journal of Organizational Behavior, 22, 135144.
logical safety in work teams. In M. A. West, D. Tjosvold, & K. Liang, D. W., Moreland, R., & Argote, L. (1995). Group versus
G. Smith (Eds.), International handbook of organizational individual training and group performance: The mediating factor
teamwork and cooperative working (pp. 255275). Chichester, of transactive memory. Personality and Social Psychology Bulletin,
UK: Wiley. 21, 384393.
W.P. van Ginkel, D. van Knippenberg / Organizational Behavior and Human Decision Processes 105 (2008) 8297 97

Marks, M. A., Zaccaro, S. J., & Mathieu, J. E. (2000). Performance Tindale, R. S., Kameda, T., & Hinsz, V. B. (2001). Group decision-
implications of leader briengs and team interaction training for making. In M. A. Hogg & J. Cooper (Eds.), Sage handbook of
team adaptation to novel environments. Journal of Applied social psychology (pp. 381403). London: Sage.
Psychology, 85, 971986. Tindale, R. S., Smith, C. M., Thomas, L. S., Filkins, J., & Sheey, S.
Marks, M. A., Sabella, M. J., Burke, C. S., & Zaccaro, S. J. (2002). (1996). Shared representations and symmetric social inuence
The impact of cross-training on team eectiveness. Journal of processes in small groups. In E. Witte & J. H. Davis (Eds.).
Applied Psychology, 87, 313. Understanding group behavior: Consensual action by small groups
Mathieu, J. E., Goodwin, G. F., Hener, T. S., Salas, E., & Cannon- (vol. 1). Hillsdale, NJ: Erlbaum.
Bowers, J. A. (2000). The inuence of shared mental models on van Ginkel, W. P., & van Knippenberg, D. (2005). Knowledge of
team processes and performance. Journal of Applied Psychology, informational diversity and group-decision making: The role of
85, 273283. shared task representations. Paper presented at the annual meeting
Mathieu, J. E., Goodwin, G. F., Hener, T. S., Salas, E., & Cannon- of Society of Organizational and Industrial Psychology, Los
Bowers, J. A. (2005). Scaling the quality of teammates mental Angeles.
models: Equinality and normative comparisons. Journal of van Ginkel, W. P., & van Knippenberg, D. (2006). Distributed
Organizational Behavior, 26, 3756. information and group decision making: Eects of group leaders
McGrath, J. E. (1984). Groups: Interaction and performance. Ingle- task representations. Paper presented at the annual meeting of the
wood, NJ: Prentice Hall. Academy of Management, Atlanta.
Moreland, R. L. (1999). Transactive memory: learning who knows van Knippenberg, D., De Dreu, C. K. W., & Homan, A. C. (2004).
what in work groups and organizations. In L. L. Thompson, J. M. Work group diversity and group performance: An integrative
Levine, & M. Messick (Eds.), Shared cognition in organizations: The model and research agenda. Journal of Applied Psychology, 89,
management of knowledge (pp. 331). Mahwah, NJ: Erlbaum. 10081022.
Nemeth, C. J. (1986). Dierential contributions of majority and Weick, K. E. (2001). Making sense of the organization. Oxford, UK:
minority inuence. Psychological Review, 93, 110. Blackwell Publishing.
Peterson, E., Mitchell, T. R., Thompson, L., & Burr, R. (2000). Weingart, L. R. (1997). How did they do that? The ways and means of
Collective ecacy and aspects of shared mental models as studying group processes. Research in Organizational Behavior, 19,
predictors of performance over time in work groups. Group 189240.
Processes & Intergroup Relations, 3, 296316. Weingart, L. R., Bennet, R. J., & Brett, J. M. (1993). The impact of
Rentsch, J. R., & Hall, R. J. (1994). Members of great teams think consideration of issues and motivational orientation on group
alike: A model of team eectiveness and schema similarity among negotiation process and outcome. Journal of Applied Psychology,
team members. Advances in Interdisciplinary Studies of Work 78, 504517.
Teams, 1, 223261. West, M. A. (1996). Reexivity and work group eectiveness: A
Stasser, G. (1999). The uncertain role of unshared information in conceptual integration. In M. A. West (Ed.), Handbook of work
collective choice. In L. L. Thompson, J. M. Levine, & D. M. group psychology (pp. 555579). Chichester, UK: Wiley.
Messick (Eds.), Shared cognition in organizations: The management Winquist, J. R., & Larson, J. R. Jr., (1998). Information pooling:
of knowledge (pp. 4969). Mahwah, NJ: Erlbaum. When it impacts group decision making. Journal of Personality and
Stasser, G., & Stewart, D. (1992). Discovery of hidden proles by Social Psychology, 74, 371377.
decision making groups: Solving a problem versus making a Wittenbaum, G. M., Hubbell, A. P., & Zuckerman, C. (1999). Mutual
judgment. Journal of Personality and Social Psychology, 63, enhancement: Toward an understanding of the collective prefer-
426434. ence for shared information. Journal of Personality and Social
Stasser, G., Stewart, D. D., & Wittenbaum, G. M. (1995). Expert roles Psychology, 77, 967978.
and information exchange during discussion: The importance of Wittenbaum, G. W., Hollingshead, A. B., & Botero, I. C. (2004). From
knowing who knows what. Journal of Experimental Social Psy- cooperative to motivated information sharing in groups: Moving
chology, 31, 244256. beyond the hidden prole paradigm. Communication Monographs,
Stasser, G., Vaughn, S. I., & Stewart, D. D. (2000). Pooling unshared 71, 286310.
information: The benets of knowing how access to information is Wittenbaum, G. M., & Park, E. S. (2001). The collective preference for
distributed among group members. Organizational Behavior and shared information. Current Directions in Psychological Science, 10,
Human Decision Processes, 82, 102116. 7073.
Stewart, D. D., & Stasser, G. (1995). Expert role assignment and Wittenbaum, G. M., & Stasser, G. (1996). Management of information
information sampling during collective recall and decision making. in small groups. In J. L. Nye & A. R. Brower (Eds.), Whats social
Journal of Personality and Social Psychology, 69, 619628. about social task representations? Research on socially shared task
Stewart, D. D., & Stasser, G. (1998). The sampling of critical, representations in small groups (pp. 328). Thousand Oaks, CA:
unshared information in decision making groups: The role of an Sage.
informed minority. European Journal of Social Psychology, 28, Wittenbaum, G. M., Stasser, G., & Merry, C. J. (1996). Tacit
95113. coordination in anticipation of small group task completion.
Tindale, R. S., & Kameda, T. (2000). Social sharedness as a unifying Journal of Experimental Social Psychology, 32, 129152.
theme for information processing in groups. Group Processes & Yukl, G. (1998). Leadership in organizations (4th ed.). Upper Saddle
Intergroup Relations, 3, 123140. River, NJ: Prentice-Hall.

Das könnte Ihnen auch gefallen