Beruflich Dokumente
Kultur Dokumente
PERSONAL PROFILE
o Excellent communication and interpersonal skills and ability to deal well with diversity after over 10 years of multi-
cultural experiences
o Flexible and open to change, I’m driven by learning new things and have developed facilitating/teaching skills;
o Good negotiation and conflict resolution skills, I see myself as simple, objective and goal oriented although sensitive
to people’s needs;
o I am genuinely interested in people development and I trust individuals to be capable of major change in their lives
and communities. This has made me a volunteer coach and mentor for several youngsters over the years.
PROFESSIONAL CAREER
VALE (www.vale.com)
Quality Management Analyst - Logistics Department - Vitória/ES - Feb/2006 to Feb/2007:
· Creating and managing a Logistics Excellence Program, based on the Malcolm Baldrige/ASQ criteria, engaging 30
business units with over 10.000 employees;
· Training certified internal auditors, coordinating auditing processes and awarding best performers.
Achievements: certifying 40 new internal auditors, managing 2 cycles of processes evaluation, coordinating the work of
internal and external auditing teams, promoting award ceremonies, leading multidiscipinary groups to evaluate and
revise the program’s evaluation criteria.
Reception Team Leader - International Congress – AIESEC in Canada – Calgary – AB - Jun - Sep/02
· Coordinating delegate reception, from visa issuing procedures thru transport and accommodation for 650 people
coming from 96 countries.
· Managing a 14 people (representing 10 different countries) team.
Achievements: leading the local HR managers of the 12 local AIESEC in Brasil offices, implementing talent recruitment
and retention strategies for over 300 volunteers and exchange participants. Creating successful workflows for 3 national
congresses, focusing on strengthening value comprehension and skills/competence development. Mapping and
preparing future leaders. Working on global taskforces to create an ideal Member Educational Cycle, and as a
facilitator/trainer on the main concepts of the methodology. Delivering a first class international event, providing quality
services to stakeholders and optimal resource management.
o INTERNATIONAL EXPERIENCE: went to the US on a 6-month cultural exchange (Jul/97 - Feb/98), have visited over 20
countries.
o LANGUAGE SKILLS: Native in Portuguese, fluent in both English and Spanish.
o COMPUTER SKILLS: Windows, MS Office/Open Office, Internet, E-mail
o ACADEMIC BACKGROUND
Bachelor in Business Administration – UFSM/RS
Masters in Production Engineering/Quality Management – UFSM/RS
Executive training in HR Management, Consulting, Process Auditing, Communications and Sustainability.