Chromecast Manual - Chromecast Setup Guide - All About Chromecast

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Chromecast manual
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This is the online version of Chromecast manual.You can get the Kindle eBook version of this
book on Amazon Kindle Book store.
The Chromecast manual here is to help you setup and enjoy the $35 HDMI dongle. I try to make
it as simple as possible. Of course, the PDF version of the Chromecast manual will be more
comprehensive.
If you want to include more contents or topics in this online Chromecast manual, please let us
know in the comment box below. We will update this Chromecast manual regularly.
Chromecast Manual Table of Contents

1. Contents in the box
2. Connecting Chromecast to TV
3. Setup Chromecast
3.1 Chromecast setup from a Windows PC
3.2 Chromecast setup from Android phone or Android tablet
3.3 Chromecast setup from iPhone or iPad
3.4 Chromecast setup fromMac OS and OS X
4. Troubleshoot Chromecast
5. Chromecast Tips
1. Contents in the box

Once you open the box, you will nd the following items:
1.Wea use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our
Chromecast HDMI dongle
cookie policy. OK R EAD MOR E
2. a USB
power
cable,
3. a power
adapter
4. an
HDMI
extender
5. a product info booklet
Chromecast HDMI dongle

Chromecast HDMI dongle should be plugged into an HDMI port on your TV. It is powered
through the USB cable provided. You may use the power adapter provided or use the USB port
in your TV to power the dongle.
Chromecast HDMI dongle must connect to an existing WiFi network to stream videos from the
internet to your TV, or cast your Chrome browser from a supported PC or laptop.
Chromecast is controlled from any supported devices on the same WiFi network, such as
smartphones, tablets, or computers. There is no remote control for Chromecast.
USB power cable

We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our
The USB power cable is used to provide power for theChromecast. One end (the smaller one,
micro USB) plugs into your Chromecast, and the other end (normal USB) plugs into either a USB
port on your TV or the power adapter provided.
Power adapter
The power adapter is optional, and can be used with the USB cable to power your Chromecast if
your TV does not have a USB port.
Sometimes, your TV USB port may fail to provide sufcientcurrent. It is recommended to use
the power adapter for the initial setup.
HDMI extender
The HDMI extender is optional.It shouldbe used if your Chromecast does not t directly into
your TV. The HDMI extender may also be used to improve your WiFI reception.If it is
recommended for the set up, you may see a notication on your TV screen to use the extender.
The HDMI extender should be connected to the TV rst, then to the Chromecast.
Product info booklet

The booklet gives brief introduction of the contents in the box, and some warranty and safety
information. Please read it before setting your Chromecast.
But this is not a Chromecast user manual. and this is the reason why we wrote this online
Chromecast manual to help you setup your Chromecast.
Return back to the Chromecast Manual Table of Contents.
2. Connect Chromecast to TV
To setup Chromecast, you need connect Chromecast to your TV. You may follow the following
steps to connect Chromecast to TV:
Step 1: power up Chromecast.

Plug one end (smaller one, micro USB) of the USB power cable into your Chromecast and the
other end of the USB power cable into the power adapter provided. Then plug the power
adapter into a nearby power outlet.
You may also use USB port in your TV to power the Chromecast. But it is recommended to use
the included power adapter.
Step 2: Connect Chromecast to TV

Plug Chromecast into any HDMI input port on your TV.If the t is too tight or too lose, you may
use the included HDMI extender.
If you already use up all HDMI ports, you may get a HDMI splitter or an HDMI switch (read
Chromecast troubleshooting part on this). For the initial setup, you should try to use the HDMI
port on TV directly.
Step 3: Switch to the correct HDMI source

If the HDMI source is set correctly, you should see the Chromecast setup screen on TV as shown
below. The setup instruction reads like
Set me up
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WiFiSetup ChromecastManual ChromecastTV
On your laptop or phone, visit, google.com/chromecast/setup/
My setup name is ChromecastXXXX
If your TV does not show this screen, it usually means you do not choose the source correctly. In
your TV remote control, nd the source button (usually
cookie policy. OK
next to power button), press to select
R EAD MOR E
the correct source.
Return back to the Chromecast ManualTable of Contents.
3. Setup Chromecast
Before using Chromecast, you must set up your Chromecast once. Chromecast setup can be
done in an Android or iOS phone or tablet or a Mac, Windows or Chromebook Pixel computer.
Once the Chromecasrt setup is nished, you can cast from all supported devices without having
to set up Chromecast again. Then only requirement is that your device and Chromecast must
connect to the same network (the same router). Chromecast supports2.4 GHz Wi-Fi 802.11
b/g/n. 5GHz is NOT supported.
For dual-band routers, your device can connect to 5GHz; while Chromecast connects to 2.4GHz.
Before you begin the Chromecast setup process, make sure your device to be used for setup is
connected to a wireless network. Chromecast later will join the same network.
Thenvisitingwww.google.com/chromecast/setupon a device that is running a supported
operating system:
Android Gingerbread 2.3 & higher

iOS6 & higher
Windows 7 & higher
OS X 10.7 & higher
Chrome OS (Chromebook Pixel on Chrome 28 & higher)
Following the on-screen instructions to nish the Chromecast setup process.
If your Chromecast is set up correctly and your TV is on the correct input source, you will see
the Chromecast ready to cast screen (Home Screen) with your Wi-Fi network name refereed
on the bottom left-hand side (see image below).
Please read individual Chromecast setup instructions
for:
3.1 Chromecast setup from a Windows PC

3.2 Chromecast setup from Android phone or
Android tablet
3.3 Chromecast setup from iPhone or iPad
3.4 Chromecast setup from Mac OS and OS X
3.1Chromecast setupfrom a Windows PC

If you are running Windows 7 or Windows 8, follow the following steps:
Step 1: make sure your PC is connected to the router either through a cable or through
wireless.
Step 2: Install Google Chrome.
Chromecast only works with Chrome browser. So, if your computer does not have Chrome
browser yet, download one from:https://www.google.com/intl/en/chrome/browser/
Follow the instructions to install the browser.
Step 3: Downloadthe Chromecast App.
In your browser,
We use navigate
cookies to give you the to
besthttps:/ /cast.google.com/chromecast/setupSave
online experience. theinle
By using our website you agree to our use of cookies or runwith
accordance it our
once it is downloaded. If you choosecookie
to save the OK
policy. le, you will
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begin the installation process.
Step 4: Run the Chromecast app.
Once the app is started, it will automatically start to search for the Chromecast device nearby.
When the Chromecast was found, the devices name will be shown on your PC. You will see the
screen of Ready to setup ChromecastXXXX.
Click Continue in the installer.
Now check the code shown on your TV screen and the App window. Click Thats my Code if the
codes match.
Then, you will be asked to provide the info of the wireless network to be used for Chromecast.
Chromecast will connect to this network automatically next time.
If the setup is successful, you will see the ready to cast screen.
3.2 Chromecastsetup from Android phone or Android tablet

To set up Chromecast using your Android phone or tablet, you must install the Chromecast App
for Android. Your Android device must run Android 2.3 or later versions.
Step 1: Make sure your Android phone or tablet is connect to the WiFi network.
Step 2: Get theChromecast App for Android.
You can get the App in Google Play store directly or

at:https://play.google.com/store/apps/details?id=com.google.android.apps.chromecast.app
Or navigate to:http://www.google.com/chromecast/setup
Step 3: Launch the Chromecast App for Android.
Once the app is launched, it will automatically search for Chromecast devices in range. Select
the Chromecast device you want to set up from the list and follow the prompts on the screen to
complete the setup
We use cookies to give of
youyour Chromecast.
the best The
online experience. By other steps
using our are
website yousimilar to those
agree to our for Windows
use of cookies PC.
in accordance with our
3.3 Chromecastsetupfrom iPhone or iPad

To set up Chromecast using your iOS phone or tablet, you must install the Chromecast App for
iOS, which is available for iOS devices running iOS 6 or later.
Step 1: Make sure your iPhone or iPad is connect to the WiFi network.
Step 2: Get theChromecast App for iOS from iTunes.
You can get the App in iTunes directly or

at:https://itunes.apple.com/en/app/chromecast/id680819774?mt=8
Or navigate to:http://www.google.com/chromecast/setup
Step 3: Launch the Chromecast App for Android
Once the app is launched, it will automatically search for Chromecast devices in range. Select
the Chromecast device you want to set up from the list and follow the prompts on the screen to
complete the setup of your Chromecast. The other steps are similar to those for Windows PC.
3.4 Chromecast setup from Mac OS and OS X

To set up Chromecast on Mac, follow the similar steps as in Windows. The requirement is that
you needOS X 10.7 or higher.
4. Troubleshoot Chromecast and FAQs

Q1. Nothing shows on TV screen.
A1: The possible causes:
Forget to turn on TV. Turn on it.
No power for Chromecast. Checkthe light on your Chromecast. It should be illuminated or
blinking.
USB port in TV does not provide enough current for Chromecast. The LED color will be in
red. Try the included power adapter
TV source is not set to the HDMI port. Check the source options in TV.
You are using some old HDMI switch or splitter. Most of them should work with
Chromecast, but a few many not. Try to plug Chromecast to the TV directly.
Q2. My PC (laptop, smartphone, tablet) does not znd any devices when running the
Chromecast App.
A2: Possible causes:
Your PC(laptop, smartphone, tablet) is not connected to the wireless router. Connect
your device to your home network.
Your PC (laptop) is using cable connection to the router. Most of the time, this is NOT a
problem. But some router may have strange settings for LAN and wireless. So, try wireless
connection.
Your PC does not have wireless card. You must use a PC with wireless capabilities.
Your PC (laptop, smartphone, tablet) is using 5GHz connection. Most of the time, this is
NOT a problem. But some router may have strange settings for these two networks. So, try
2.4GHz wireless connection.
Your PC (laptop, smartphone, tablet) is using 802.11 AC connection. Most of the time, this
is NOT a problem. But some router may have strange settings for AC and b/g/n network.
So, try to disable AC in your router.
Q3: to be added
5. Chromecast Tips
Chromecast tips are now merged with Chromecast how-to guides. More topics on using
Chromecast are also there.

What do you think about this Chromecast manual? Let us know in the comment box below, or
contact us privately.
The PDF version of Chromecast Manual will be available in January 2014! Subscribe to our free newsletter:
The PDF version of Chromecast Manual will be available in January 2014! Subscribe to our free newsletter:
Chromecast Tips and Tricks now to get the free PDF version of Chromecast manual before others!
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Comments
mo says
March 2, 2014 at 8:43 pm
how can i exit chrom cast to go back to regular tv antenna(on samsung samrt tv)
Reply
simon says cookie policy. OK R EAD MOR E
March 3, 2014 at 10:02 am
You can switch the source in your TV remote control.
It is also safe to unplug the Chromecast power.
To stream local media, please read this guide: Comparison of 5 methods for
streaming local media les to Chromecast
Chromecast or Miracast? Please read this guide: Chromecast VS Miracast:
everything you need know about Chromecast, wireless display and screen mirroring
Reply
Sasikala Gangadhar Yedla says

July 6, 2014 at 4:14 pm
I have setup chrome cast and started watching YouTube program on my smart TV. I
used IPad for setting up. How do I come back to iPad? I tried switching off the TV, it
didnt help. I get a prompt connection to the server is lost. I need help.
Reply
simon says
July 7, 2014 at 12:16 am
What do you want to achieve?
everything you need know about Chromecast, wireless display and screen
mirroring
Reply
MARCHI says
March 25, 2014 at 1:45 pm
bjr
jessaie de paramtrer mon chromecast et jai ce message derreur sur lcran tv:
(chromecast 3095 est connect LiveBox-f475 mais impossible daccder internet)
Merci de votre aide
Reply
simon says
March 26, 2014 at 11:31 am
As the message indicated, your router is not connected to internet.
Reply
Portia says
July 26, 2015 at 2:44 am
Im tryin desperately to set up chromecast thru my samsung s3. Keepa asking me

for my network ssid name???
Reply
simon says
July 26, 2015 at 1:31 pm
Yes, Chromecast need connect to your router. Normally, it should ask you to
select. But if your router settings hide SSID, you have to type the name.
mirroring
Reply
Kriss Martinez says

January 3, 2016 at 1:27 pm
After Chromecast is ready to cast, as the tv screen says,the Chromecast

icons still are not reappearing in all my apps! How do I x this problem?
I am disabled& this my only way of connecting to the world. Please,
HELP! Thank you Kriss Martinez
Reply
simon says
Your mobile device needs to connect to the same router. What

happens if you starts Chromecast app on the mobile device?
To stream local media, please read this guide: Comparison of 5

methods for streaming local media les to Chromecast
Chromecast or Miracast? Please read this guide: Chromecast VS
Miracast: everything you need know about Chromecast, wireless
display and screen mirroring
Reply
Desmond Grant says
April 7, 2016 at 6:03 pm
Have tried to install Chromecast today, it has recognised all our

devices but forces an update which sticks at 0% & are unable to
cast at all
simon says
April 8, 2016 at 12:19 am
The update should take less than a few mins. If it is stuck in

update for more than 20mins, you may disconnect the power
adapter. Wait a minute and then connect it.

Miracast: everything you need know about Chromecast,
wireless display and screen mirroring
Lyne says
March 27, 2014 at 10:47 pm
Bonjour i have installed my chromecast and i see on my tv screen that its there. It says
Ready to cast. But when trying to add my Ipad, the instrutions tell me to select the
chromecast network and then come back to the apps but the network is not there. I
could see it prior to the instalation.
cookieThank
policy. you
OK
for your help.
R EAD MOR E
Reply
simon says
March 28, 2014 at 11:04 am
Did you try to install the Chromecast app on your iPad? Once installed, you can
launch it to search all Chromecast devices in your WiFi Network.
Reply
Lyne says
March 30, 2014 at 11:43 pm
Thank you for your answer. Now Im able to watch You Tube video with
Chromecast but thats all. Dont have the little pictogram of Ccast to watch
pictures or videos that were taken or lmed with my IPad. How can I do that?
Thanks again
Reply
Susan Webb says

March 30, 2014 at 1:14 am
chtomecast will not show setup on tv screen. chrome cast setsup ne on table but will
not show on tv so tv wont set up!
Reply
simon says
March 30, 2014 at 1:02 pm
There is no setup in TV. You just need insert it into any HDMI port. Chromecast is
treated just as a normal source for the TV.
If you did not see anything on TV screen, how did you nish the setup?
Reply
Susan Webb says

March 30, 2014 at 1:21 pm
Yay! I switched the HDMI port on side of tv and it worked. The pictures directions
showed to change input with remote which I had been trying to do and would not work..
Reply
Tim says
April 2, 2014 at 12:17 am
Is there anyway to speed up casting from tab in the chrome browser? This works very
well for supported apps like Netix However, casting from tabs falls far short of Airplay. I
dropped the quality to the lowest settings and video is still much too laggy to watch. I
have very high-speed internet (80 down and 30 up) so thats not the issue.
Reply
simon says
April 2, 2014 at 5:11 am
If may depend on the video format. Did you try mp4?
Reply
Tim says
April 2, 2014 at 10:50 am
Im not sure I understand. This is video already on a web site. As an example, I go

to a website to watch my local news cast a couple of hours after it airs on tv. Air
playing it works great with great quality. Tab casting is very laggy and slow.
Reply
simon says
April 2, 2014 at 12:15 pm
The purpose of Chromecast is to watch on a larger screen (e.g., TV). You can
cast the local video in your PC to the TV.
Most of the time tab casting should work very well. But Casting the whole
desktop may have some issues as this is still a experimental feature.
mirroring
Reply
Marshdom says
April 3, 2014 at 4:03 am
Chromecast setup ne. Apps on iPad like Netix and BBC iPlayer play ne on iPad with
casting icon present. Try to cast and iPlayer says there was a problem try again later
and Netix just freezes. Any idea where the problem lies? Many thanks.
Reply
simon says
April 3, 2014 at 10:18 am
Youd better try Youtube app to nd out whether it is due to the Netix or iPlayer.
Reply
Robert T Lebel says

April 9, 2014 at 3:24 am
I easily connect the chromecast to my TV and was able to use it from my laptop via Wi.
Unfortunately, it refuse to connect to my Galaxy S3 smartphone. The phone does not
nd it.
Is use
We there incompatibility
cookies issues
to give you the best with some
online experience. specic
By using devices
our website like the
you agree Samsung
to our GS3?
use of cookies in accordance with our
Reply
simon says
April 9, 2014 at 5:01 am
As long as your phone can run Chromecast app, it should work with Chromecast.
Please make sure your S3 is connecting to the wi, not the mobile data.
The correct way to nd Chromecast is to start the Chromecast app, not from other
apps.
Reply
RT Lebel says
April 10, 2014 at 12:48 pm
I did it as recommended and obtained the same result.

I ran the chromecast app on the S3. The S3 is connected to the wi but the do
not nd the chromecast device on the wi network as the error message tells
me.
The Chromecast device is well connected because everything works ne with
my laptop.
Reply
simon says
April 10, 2014 at 2:23 pm
Then, I have no idea. Did you try it with other mobile phones or tablets?
mirroring
Reply
mike leva says

April 15, 2014 at 12:55 am
how do I add a 2nd tv to chromecast?
Reply
simon says
April 15, 2014 at 10:00 am
You cannot add TV to Chromecast. At any time, your Chromecast can only use one
TV, which it connects to.
For TV, Chromecast is just a hdmi source.
Reply
cecilia fox says
April 21, 2014 at 2:53 am
Wish I had this info before I bought this thing. The product has no info regarding
operating system requirements. I was planning on using my Galaxy Tab. I couldnt even
download the app because Google Play says I dont have a device. I tried my rarely used
Windows XP laptop after downloading the Chrome browser as the prefered browse.
Chrome opened up in IE! Ive got a Windows 7 desktop but that wont do me any good. I
guess these things only cater to people that always have the latest tech and send lots of
equipment to landlls.
Reply
simon says
April 21, 2014 at 12:24 pm
Chromecast requires Android 2.3. In some regions, Galaxy Tab was updated to
Android 2.3. If you updated your Tab to 2.3 before, you should be able to use
Chromecast from it.
To cast a Chrome browser tab from PC, it does require relatively good hardware. But
casting from Android devices through apps does not.
Reply
cecilia fox says

April 21, 2014 at 1:00 pm
Thanks for the response. Im usually pretty good at guring this stuff out but Im not
getting anywhere. My rmware version is 2.3.4 and buildware is Gingerbread.E17. I dont
know which is more relevent. The update is current.
I also read somewhere in my post purchase research that Chromecast will not do what I
specically bought it to do. I want to watch directly from network websites like PBS or
CBS. The BestBuy person assured me that it would do that.
Reply
simon says
April 21, 2014 at 1:51 pm
Im sure Chromecast works well on 2.3.6, but not sure about 2.3.4. Google just
mention 2.3. So, I guess it should work. You need update Google Play store as well.
In your tablet, you can search for Chromecast app in the Play store, and install it.
Then you can manage Chromecast from your tablet, and use any apps that support
Chromecast.
I do NOT think PBS or CBS supports Chromecast. Chromecast relies on apps (on
Android or iOS devices), if the app does not support Chromecast, you simply cannot
cast to the TV. Some big names with ofcial Chromecast support are listed here:
https://www.google.com/intl/en/chrome/devices/chromecast/apps.html
For casting from PC, it can cast a Chrome browser tab (formal feature) or the whole
desktop (experimental). But it requires moderate hardware. It needs Win 7 or Win 8
for Windows. Occasionally the audio may not work well.
Reply
Cecilia Fox says

April 21, 2014 at 3:15 pm
Thanks for the tip on updating Google Play. It was looking a bit odd with small
icons and a different screen layout. Got Chromecast downloaded. So far so good.
Reply
Arun says
April 27, 2014 at 12:51 am
Hi simon I am unable to google cast from iPad, is there any way to watch like live
streams from iPad ?
Reply
simon says
April 27, 2014 at 1:45 am
in iPad, you have to depend on the support of the app. The ofcially supported
services/apps are listed here:
http://www.google.com/intl/ALL_ALL/chrome/devices/chromecast/apps.html
Reply
Debashis Das says

May 7, 2014 at 7:51 am
Hello Simon, cookie policy. OK R EAD MOR E
Im from India, Ive purchased that Chromecast. Could you please clear me how itll work
if Ill play any movie @my android mobile phone can I show the same @my HD TV.
Could you please share me the steps how Ill connect with the HD TV and Mobile.
Regards
Debashis
Reply
simon says
May 7, 2014 at 10:00 am
Hi Debashis, Chromecast doesnt work that way. You may read my old post on
Chromecast vs Miracast. To mirror your phone screen (if your phone supports
screen mirroring) , you need a miracast supported TV or a miracast adapter.
Chromecast is a streaming device, you need a streaming service to make it work.
It is still possible to play local medias to Chromecast. Please read the how to guide
section.
Reply
Debashis Das says

May 7, 2014 at 10:41 am
Thank you so much Simon,
Tell me some move @pen drive which connect@TV USB port, Chromecast
connect with TV HDMI port. Can i play the movie on TV(Sony 3D HD, KDL-
32HX750).
Thanks and best regards
Debashis
Reply
Debashis Das says

May 7, 2014 at 10:42 am
movie@ pendrive
Reply
simon says
May 7, 2014 at 11:35 am
If your TV can play les on USB, you dont need Chromecast.
If you TV cannot play les on the USB, Chromecast can not help either.
(some TVs can play media le on USB. Some cannot because their USB ports
are for PC connection).
Anyway, can either cast a Chrome browser tab from a PC (please read the
How-to guide), streaming from a media server (you need a server in your
home or through the internet).
mirroring
Reply
Debashis Das sayscookie policy. OK R EAD MOR E
May 7, 2014 at 11:42 am
few media les can read my TV, but few like .mkv and some time .avi
cant read from USB. So i can play that extension media le using
Chromecast.
Thanks for your continuous support.
Best regards
Debashis
Reply
simon says
May 7, 2014 at 10:36 pm
In this case, you can install Plex media server on your pc and send
the video to Chromecast from the pc. Please read the guide in the
home page.

Reply
David
We says to give you the best online experience. By using our website you agree to our use of cookies in accordance with our
use cookies
May 20, 2014 at 3:38 pm cookie policy. OK R EAD MOR E
I installed chromecast to my tv through my android phone on March 7th. Ive been
watching movies via netix since that time until and including yesterday. Last night and
today, I cant seem to get chromecast to appear on my tv. My tv screen is black, as if it is
off, but it is NOT off. On my phone, it states Not in range. I also notice other peoples
tag names with my secured addess listed on my phone. Has someone stolen my access? I
cant seem to gure this one out. Please help! And Thanks!
;
Reply
simon says
May 21, 2014 at 12:44 am
First, did you notice the color of of the led in your Chromecast? Is it white? You need
make sure its powered on and connected to the TV.
If its on, and your TV source is correct for Chromecast, you can try to do a factory
reset for Chromecast by pressing and holding the button for about 25 seconds.
Theres a guide on factory reset in our how to guide section.
Its hard to steal you access because Chromecast requires a code shown on the TV
which it physically connects to.
Reply
stephanie says
June 1, 2014 at 5:16 am
I have been using Chromecast for a while now and I love it but our internet got shut off
and a friend is letting me use hiscookie
WIFIpolicy.
can I watch chromecast on his WIFI if it isnt in my
OK R EAD MOR E
house?? I have to have my computer outside for it to connect because it it two houses
down. Is it possible
Reply
simon says
June 1, 2014 at 12:50 pm
If you change the WiFi network for Chromecast, you have to reset your Chromecast.
You can use either method mentioned in this post:
http://allaboutchromecast.com/chromecast-how-to-guide/reset-chromecast-
factory-data-reset-fdr/
You need make sure the WiFi signal is good enough.
Reply
Joop Stroucken says

June 16, 2014 at 5:05 pm
Hi, I have no empty HDMI port left on my TV, instead I use an HDMI switch, which still
has one port available.
I use the Marmitek Connect 310 HDMI Switcher. Could I use the Chromecast with this
HDMI switch?
If not, I have no use for it, so for me this is essential. Is there a list of HDMI switches that
work with Chromecast?
Reply
simon says
June 17, 2014 at 12:11 am
It should work with Chromecast, although I dont know the particular hdmi switch
model.
Reply
mike hopkins says

June 25, 2014 at 12:59 pm
HELP- I am trying to cast my entire screen and it is just showing the little blue
chromecast logo need it for a meeting tomorrow. Thoughts?
Reply
simon says
June 25, 2014 at 1:43 pm
Probably, your desktop graphic settings. You can test whether you can cast a
Chrome browser tab.
If you are using windows 7, try to disable Aero desktop (use the basic one).
Reply
mike says
June 26, 2014 at 7:52 pm
chromecast works good on my laptop, but i want it on my samsung galaxy 10.1 tablet that
is running android 4.0.1, but i get a incompatable error. the specs says it should be
android 3 and higher. Sho whats the problem?
Reply
simon says
June 27, 2014 at 12:01 am
I think you need update your play store. Also the latest system version for note 10.1
should be jellybean 4.1. You may also consider to update it, although Chromecast
doesnt require this.
When and how did you get the compatible messages?
Please note, you dont need do any setup on note 10.1. After you update your play
store, it should work directly. You can check YouTube app, it should have the casting
icon.
Reply
mike says
June 29, 2014 at 6:28 pm
Well im not really sure of whats the problem. i get the incompatable devices at
the beginning of the install. and to be honest, im not sure what tou mean by
jellybean. i dont see that in the system specs. and to really confuse things, it
started working on its own an ran for about an hour and then just quit. so i am
now balder than when i rst started.
Reply
simon says
June 30, 2014 at 12:15 pm
First, you need setup your Chromecast once unless you change your router.
You can perform the initial settings in any device. And, again, once
Chromecast is setup, you can use it from any other devices.
For Android devices, the requirement is the very old Ginger Bread (Android
2.3). Very likely, your device have a newer version (4.X).
Can you follow the setup screens on TV?
mirroring
Reply
mike says
July 1, 2014 at 12:35 pm
well it setup ok on my laptop and works well on that. its just a head
scratcher. now the really strange thing is that it comes up also and says
no compatable devices and lists the vizio box which isnt even plugged
in.
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simon says
July 1, 2014 at 12:51 pm
Where did you see the incompatible device message? on TV or

laptop?

Reply
mike says
July 1, 2014 at 2:12 pm
on the laptop when the app is checking for compatability. and the vizio i have is
completely unplugged and in the box so unless there is a cap thats letting send a signal, i
am really confused. and i just want to also say thanks for any and all help you have
provided.
Reply
simon says
July 2, 2014 at 12:02 am
What did you see on the TV screen?

Reply
mike says
July 2, 2014 at 2:40 am
Sorry. i ment to say on the tablet. what i see on the tv is the chromecast screen
w/changing sceens.
Reply
simon says
July 2, 2014 at 8:40 am
So if seems the Chromecast is OK. What the steps did you take to get the
message? Whats the brand and is of the tablet?
mirroring
Reply
mike says
July
We use2,cookies
2014 atto 12:37 pmthe best online experience. By using our website you agree to our use of cookies in accordance with our
give you
to be honest im not sure what i did. i have a samsung galaxy 10.1 tab ( wi ). I am
checking w/samsung on this also cause it is sparatic in running, and the app doesnt
show in the app area. so its a hit and miss on if its gonna work. again thanks for the
assist. ill let you know if we nd anything out.
Reply
simon says
July 2, 2014 at 2:22 pm
What app? Chromecast need setup only once. If it is setup already. Your Galaxy Tab
only need connect to the same router, d no settings are required.
You just need make sure your Google play store app is updated. If you using
YouTube, you need update YouTube app as well.
Reply
mike says
July 3, 2014 at 8:03 pm
Thanks for the help. i reinstalled google and its working better. have a good 4th.
Reply
simon says
July 4, 2014 at 3:38 am
Glad you know it works for you now.
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mirroring
Reply
Kevin says
July 17, 2014 at 2:48 pm
I just had a question before I purchased this product. I have been doing research and I
was wondering if you purchased 2 chromecast devices is it possible to set them up on 2
different TVs on the same router? Thanks in advance
Reply
simon says
July 18, 2014 at 1:04 am
Yes, they are no issues with multiple Chromecasts in one network. Each Chromecast
has its own name (you can name them easily).
Reply
Dharmesh PAtel says
July 27, 2014 at 3:07 pm
Can you install multiple Chrome Cast devices to multiple TVs showing different things
on each TV?
Reply
simon says
July 28, 2014 at 2:20 am
Yes, you can install multiple Chromecast in the same network. Each of them has its
own name (you can change). When casting, you can select which one to be used.
Technically (it does not make any practical sense), you can have multiple
Chromecast devices for one TV (if you have enough HDMI port for each
Chromecast).
Reply
albert ramirez says

July 29, 2014 at 2:20 am
ive been trying to disconnect my chrome cast from my galaxy note 3 but it wont
disconnect from it. It wont even cast on my screen either Ive been trying to unplug the
chromecast and still nothing so what can i do because i want to watch my movies but i
cant and its so frustrating so please can anyone can help me please. Thank You
Reply
simon says
July 29, 2014 at 10:12 am
Did you nish the setup for the chromecast for your network?
For note 3, in addition to the supported apps, you can also mirror everything
through Chromecast http://allaboutchromecast.com/screen-mirroring-with-
chromecast/
For your case, you can reboot the note 3 if you cannot disconnect from Chromecast.
Reply
Sarah says
July 29, 2014 at 6:26 am
WHen can I unplug the USB from the tv?
Reply
simon says
July 29, 2014 at 10:01 am
When you stop using it, its safe to unplug the USB power cable. There is no sleeping
mode or power saving mode in Chromecast.
Of course, its always a good practice to stop casting from your mobile devices
before unplug it.
everything you need know about Chromecast,
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Reply
steve says
July 30, 2014 at 1:27 am
questionI can cast to my tv from tablet and pc, but I REALLY want to be able to cast
from my tablet to my pcit says its casting, but I see nothing showingideas? Thanks
Reply
simon says
July 30, 2014 at 10:10 am
I dont think this is supported.
First, the display all be occupied by your pc when you turn the pc on. There is no
meaning for casting from other sources.
If you dont turn on your pc, the casting to the monitor should be same as casting to
a TV. Unfortunately, most monitors does not support audio through HDMI.
Reply
Milo says
August 3, 2014 at 3:30 pm
Hi, my Chromecast cant connect to the wi network. The modem has WPS security and
is a Orange Livebox 4B88 (France). Usually if I need to connect my phone or new device,
I always need to press the WPS button on the modem and at the same time on my
device. Since there is no such possibility on Chromecast, please advice how to connect
the Chromecast to the WiFi. Thanks
Reply
simon says
August 4, 2014 at 12:17 am
Chromecast doesnt support wps. You need provide the security key for the
connection during the setup as indicated on the setup screen. You need check the
router mannual on how to nd the security keys. Usually, from the Web interface
where you manage the router, you can nd all settings.
Reply
Milo says
Thanks for reply!
Reply
Bob Kale says

August 6, 2014 at 1:39 am
hi, screen mirroring works ne with my s4 but when I tried with my note 10.1 2014
cannot nd the option cast this screen on the chromecast app 1.7.4. My tablet is running
android 4.3. Any idea? Any other app to sreen mirror?
Reply
simon says
You need update your note 10.1 2014 edition to kitkat 4.4.2.
Reply
Abhay Kumar says

I have SONY BRAVIA TV which is two years old.It is WI-FI enabled but it requires USB
Wireless LAN Adapter UWA-BR100 to access the internet. Can chromecast serve the
pupose of this device USB Wireless LAN Adapter UWA-BR100. Please reply asap.
Reply
simon says
The USB adapter connects your TV to the internet.
Chromecast is a totally different device. Its not a wireless adapter. It connects to

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The USB port on chromecast is for power only. The output is through HDMI.
Reply
Abhay Kumar says

Can Chromecast solely browse internet sites on TV through wi without making

a connection of it with android mobile or laptop etc
Reply
simon says
August 8, 2014 at 12:04 am
No, as I know.
mirroring
Reply
We
micuse cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our
says
August 13, 2014 at 9:21 pm
How do I stop program Im casting to go to anther program?Thank you
Reply
simon says
August 14, 2014 at 12:12 am
It depends on the casting app. Most apps have a stop casting button.
Of course, you can stream new videos to Chromecast and the old one will stop
automatically.
Reply
Vishal says
August 18, 2014 at 6:37 pm
Can a Chromecast connected to external electrical plug, using the adapter, cause an
electrical surge in the TV. My TV circuit board damaged as soon as I switched the plug
on. Google customer service is saying HDMI dont pass on the electric current inside the
TV.
Reply
simon says
August 18, 2014 at 10:33 pm
Of course, you can connect Chromecast to an external plug with the provided
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Reply
Vishal says
August 18, 2014 at 10:59 pm
Thanks Simon for the reply, however, my question was regarding damage to the
TV caused by Chromecast.
Reply
Lauren G says
August 19, 2014 at 1:01 am
I have everything set up but now that I try and stream from my iPad to the tv and there
is no button to click to send it to the tv
Reply
simon says
August 19, 2014 at 10:07 am
Did you try YouTube app? Please note on your iPad, you need install chromecast app
but no settings are required.
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website VS
you agree to our Miracast:
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Reply
Polaris says
August 19, 2014 at 8:23 am
I set up chrome cast with my Android tablet. Tried getting my phone to connect with the
chrome cast and it cant nd it. Can you use 2 devices with the same chrome cast?
Reply
simon says
August 19, 2014 at 10:10 am
Of course, multiple devices can share one Chromecast. All devices should connect to
same router.
You need install chromecast app (no setup is required) on your phone, and make
sure it connects to the same router as Chromecast.
Reply
mina says
August 21, 2014 at 4:48 pm
I had someone set up the chromecast to my HD tv. My question is.if for some reason, I
unplug the device from my tv and plug it back in at a later time, will I have to set it up
again / reprogram or will chromecast remember
cookie policy. OK
the device its attached to?
R EAD MOR E
Reply
simon says
August 21, 2014 at 11:50 pm
No, you dont need set it again unless you change the network.
Chromecast only remember the network which it connects to. It can only remember
one. The setup actually writes the wi info.
For tv, Chromecast just like a dvd player.
But if you plan to use it in any different wi networks, you have to do the setup
everytime when changing network.
Reply
moe says
August 22, 2014 at 9:17 am
i installed chromecast on my ipad and realized that the chrome internet browser app is
not supported to be mirrored.so i want to use the chromcast on my laptop but it is not
recognizing it when i try to install it on the laptop.
Reply
simon says
August 22, 2014 at 12:20 pm
You need install Google castcookie

extension
policy. for
OK your Chrome
R EAD MOR E browser on the laptop.
You must nish the setup rst.
For iPad, you need nd apps that support Chromecast, e.g., Netix.
Reply
Abhay says
August 23, 2014 at 9:18 am
can chromecast works with any HDMI switcher? i have only one HDMI port in my TV
and i want to buy HDMI switcher for the same.
Reply
simon says
August 23, 2014 at 12:27 pm
Yes, Chromecast should work with the HDMI spliter/switcher. Actually Im using it
on switcher.
Reply
steve says
August 23, 2014 at 11:14 pm
Using chromecast with Samsung galaxy note

10.1, works great with netix yahoo etc. But I, d like to use it to surf Web -mirroring I
think but cant seem to get it to work. What am I doing wrong?
Reply
simon says
August 24, 2014 at 2:30 am
it is not your fault. Casting a tab of Chrome browser only works in PC and
Chromebook at this time, not on Android.
Also, if you have any supported devices (see this post:

http://allaboutchromecast.com/screen-mirroring-with-chromecast/), you can
mirror everything through Chromecast. But currently, Note 10.1 is not supported
(Note 10.1 2014 edition is supported).
Reply
Louise says
August 30, 2014 at 12:07 pm
I have an iPad I have connected to my tv via chromecast. When using the chromecast
app play movies when playing movies the movies are lagging (or buffering?). The
movies are unwatchable it is so bad. I dont have the probl watching the movies directly
off my iPad only when I cast to the tv.
I read that May need to changes play back settings in the chromecast app. But how do I
do this on an iPad? I dont have a laptop.
Would this be te reason my movies are lagging/buffering?
Reply
simon says
August 30, 2014 at 1:45 pm
Do you mean Google Play Movies? The playing quality is mainly determined by the
internet connection. Nothing is through your iPad once you initiate the play through
Chromecast. Please note, Chromecast can only use 2.4G Hz network and your iPad
probably is using 5G Hz, which usually provides better connection quality.
If you are talking about local media (movies saved in your ipad or local NAS), it
depends on the app you are using.
Reply
Sammy says
August 30, 2014 at 3:55 pm
Hello,
I really enjoy my chromecast, but I do have one issue with it. Whenever I exit out of
google chrome after casting and then open google chrome again, I always have to re-
download the google cast extension before I can cast. If I stop casting and leave the
google chrome open, the cast icon doesnt disappear. I have a windows 8.1 laptop that I
cast from. Any ideas how I can set up my computer so I dont have to download the
extension every time? Thank you. Any help is appreciated.
Reply
simon says
August 31, 2014 at 4:22 am
The Google cast extension need install only once. It is like other extensions for
Chrome.
If you cannot see the cast icon, you can re-load the page. Maybe it is related to some
settings on your laptop.
Reply
al says
August 30, 2014 at 10:32 pm
I connect my chromecast to my TV , select input channelwhich is correct. I then see a

spinning chrome wheel then black screen Then nothing..just a black screen. When
downloading a Chromecast app, and trying to link the pc to chromecast dongleI
cannot see a passcode to match the one on my pc. Is this is a waste of 30?
Reply
simon says
August 31, 2014 at 4:24 am
Whats the color of the LED in Chromecast? red or white?
We useIfcookies
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Reply
robert says
October 3, 2014 at 1:57 am
I basically have the same problem as above. Plugged in to tv and outlet. See
chromecast spinning logo and then nothing. Flashing white led.
Reply
simon says
You may try to use the bundled power adapter if you are not using it.
If its stuck there, you may unplug the power cable, wait a few mins, then
power it again.
mirroring
Reply
Beck says
August 31, 2014 at 2:32 am
the chromecast button is not showing on my ipad or labtop? It shows on my phone thou.
What do i have to do to get it to show on the ipad or labtop? It worked earlier on the
ipad but when I switched the tv back to cable then tried using chromecast again the
button doesnt appear on the ipad anymore
Reply
simon says
August 31, 2014 at 4:26 am
For laptop, you need install Google cast extension. Once installed, the icon is always
there even you removed your Chromecast device.
For iPad, it depends on the app. What app are you using?
Reply
Patricia Santos Todd says

September 3, 2014 at 6:07 pm
Hi, Read through your post. Could not nd what happened to me. On my ipad it shows
devices my device is there and says it is ready to cast but I have no way to actually
cast a video. I go to the videos stored on my ipad and play them but it does not show on
the tv screen. I tried downloading realplayer cloud but it will not stream any of my
videos.
Seems to work off my macbook, though very shotty Am about to give up!! Help?
Reply
simon says
You cannot directly mirror the ipad screen through Chromecast. It is available for
some android devices only.
To steam local videos, you need some apps. You have more options with your mac.
You may follow this guide http://allaboutchromecast.com/chromecast-how-to-
guide/comparison-of-5-methods-for-streaming-local-media-les-to-chromecast/
Reply
David Mccallum says

September 7, 2014 at 10:47 am
Why does my chromecast say error please try again later? Whats wrong?
Reply
simon says
When and how did you get the error message? You may, as suggested, shutdown the
power and try again later.
Reply
eaII says
I tried to set up Chromecast via the Chromcast setup app on my laptop. I kept gettng an
uh-oh messsage saying something about my router. So I used my iphone insted,
downloaded the iphone app, and set up my Chromecast device using that. I then
downloaeded the Chromecast extension for the Chrome browse on my laptopr. I am able
to cast from the Chrome browser now to my tv. But when I go back to the Chromecast
setup app, it still says No Chromecasts found on my network. How is that possible
when I can cast from the Chrome browser? Any idea how to x this?
Reply
simon says
Very likely, some security settings (antivirus, rewall) blocks some communication.
Anyway, you need setup once for Chromecast unless you change the network.
Reply
John Wallace-Bradley says

September
We use cookies13, 2014you
to give atthe
1:11best
amonline experience. By using our website you agree to our use of cookies in accordance with our
Please can you tell me how to change the time and to the 24hour format on Chromecast
Reply
simon says
You can set the time format and time zone from the Chromecast app in your
Android devices.
Start the Chromecast app in your Android device, it should detect the Chromecast
devices in your network automatically. Tap the name of the that Chromecast to
access the device info page, tap Time format, you can change the format to 24 houir
or 12 hour format.
In Chromecast app, you can also manually search for Chromecast devices in your
network. Tap the menu key (top left), then tap device.
Reply
Marlene says
So one chromcast is needed per tv ? I cannot cast in my room and set up chromcast for
my son in his room,on his tv ? Thanks
Reply
We usesimon
cookiessays
to give you the best online experience. By using our website you agree to our use of cookies in accordance with our
No, you can just plug it into another TV on your house and it should work.
Its not necessary to do the setup. You only need setup once unless you change
router or wireless settings.
What do you see on the TV screen when you plug the Chromecast to the TV? Make
sure the TV source is correct. Also, you may try to use the ofcial power adapter
because USB ports on TV may fail to provide sufcient current.
Reply
Rainie says
Hi Simon,
Im a new user to Chromecast and pretty much gone through quite a few sites to solve
the Chromecast no volume / audio issue but still cant get the sound from Youtube or
media les to ow.
Could you kindly advise some workaround or solutions?
Im getting a soft buzzing on my TV speakers (no other sound) while playing Youtube
videos on Chromecast but normal analog tv channels works ne.
My TV set is the older generation of Philips LED tv with only 01 HDMI port and no USB
port.
Thank you
Reply
simon says
How did you do the casting? Through pc or some apps in your mobile devices?
For the TV, do you have any external speaker/audio receivers?
You may also check TV settings on hdmi part.
Reply
mike says
if your using the ac adapator, make sure it is on a grounded outlet. some non grounded
outlets can cause a AC hum to be heard on speakers.
Reply
John says
Ive set up chrome cast successfully and used Netix immediately, now when I want to
cast I cannot because my iPad does not show the cast in the wi list, Ive searched with
my iphone and laptop and sign of it, have also searched unsuccessfully via the chrome
cast app. What am I missing? Thank you.
Reply
simon says
You need install Chromecast app in your mobile devices (iPad or iPhone). Then open
Netix app. You should then nd teh casting button inside the app.
Please make sure your mobile devices are also connected to the same router.
On the laptop, if it is connected to the same network as Chromecast, you can click
the google cast icon. This should give you a list of available Chromecast devices
currently connected to the same router.
Reply
John says
I have the app installed on my devices and everything worked ok initially, its only since
going back to use for the 2nd time that issues arose. I have re set the Chromecast a few
times but keep getting the uh oh message saying it cant talk to the same router as the
iPad which it did do originally and Ive not changed any settings so why has it fallen off!
Ive noticed it gets as far changing the name to what I have selected and then connection
is lost.
Reply
simon says
Did you mean Chromecast cannot connect to the router? Is this indicated in the tv
screen? Whats the exact message on TV screen?
Reply
jsmanrique says
I have connected my Chromecast to HDMI port on Samsung SyncMaster P2470LHD and

plugged the usb to a charger, but selecting HDMI input with the remote doesnt show
anything. Actually it says that there is no device connected. Chromecast blinks white
and the android app nds it, but it seems that the TV doesnt recognize it. Any tip?
Reply
simon says
For tv, chromecast is just a normal HDMI source.
You can try to unplug the power adapter, wait 2 mins, then connect the power back,
and check again.
When using charger, make sure the charger has output current close or above
1000mA if you not using the bundled adapter.
cookie policy. OK wireless
R display and screen mirroring
EAD MOR E
Reply
lyndsey powell says

Very Confused. Yesterday i purchased my chromecast and set it all up ne. It took two
attempts but it was working none-the-less. I watched a lm and some random stuff
from youtube to test it all ne and dandy. Left it overnight (plugged in). Came back to
it this morning and i have only a black screen for the HDMI channel. I have checked the
chromecast and the light is on ne. I have switched HMDI ports and channels and still
just a black screen. According to my phone it is ready to cast. any ideas anyone?!
Reply
simon says
Disconnect it from the power adapter, wait 2 mins, connect the power back and try
again.
Reply
Brian says
October 6, 2014 at 2:45 pm
Chromecast was working ne on my Samsung TV but a few days ago the screen went
black. Switched HDMI ports andcookie
powered
policy. off
OKand on and
R EAD reset
MOR E chromescast but no joy.
Audio is still working and it is casting but no picture. HDMI ports still work for other
devices. Tested chromecast on Kids LG TV and it works ne there. Any ideas?
Reply
simon says
Did you try the HDMI extender (it is provided in the original box)?
Reply
Rafal says
October 16, 2014 at 11:20 pm
I was able to set it up, I got on screen ready to cast, but whenever I tried to play videos
from Netix, YouTube, BTSport etc, I was getting a message error playing a vidoe please
chose another one. I got same results when I repeat my action over and over again. I
even went to the store and changed it for another one, but I got same results.
Is there anything else i can do ?
Thanks
Reply
simon says
October 17, 2014 at 12:18 am
From which device are you casting from? Did to try YouTube from your pc? Can you
play the video on the device without casting?
Reply
Rafal says
October 17, 2014 at 11:45 am
Im using either iPad or iPhone ( updated to the latest IOS ),no Im not using my
PC.
Yes I can play videos on those devices
Reply
Ian says
December 5, 2014 at 7:19 pm
Did this problem ever get sorted? I have just bought a Chromecast and I get
exactly the same problem. Videos (YouTube, iPlayer) show the title at the top
of the TV screen, start to play for about a second or so then the screen goes
blank with a spinning wheel and nally I get the message Rafal describes.
Same from iPad or PC.
Reply
simon says
December 6, 2014 at 2:15 am
Not sure about this issue.
It sounds like connection issue due to router or your ISP settings. But
Im not sure.
To the
We use cookies to give you stream local
best online media, By
experience. please read
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website guide: Comparison
agree to of 5
our use of cookies in methods
accordance with our
for streaming local media les to Chromecast
Miracast: everything you need know about Chromecast, wireless display
and screen mirroring
Reply
mike says
October 17, 2014 at 12:36 am
do they play ok on your desktop/laptop/tablet?
Reply
Ayman says
Hi,
I get the following message while installing Make sure your Chromecast is powered on
and you are not on VPN.
Reply
simon says
October 20, 2014 at 10:32 pm
Whats shown on TV screen?
Reply
adam says
October 29, 2014 at 10:49 pm
Hi ,
I have chrome cast plugged into my tv in bedroom been using it for 2 months everything
ne then it has just stopped working light is on and everything connected tried it on
different tv in living room and it worked so tried it back on original tv I had been using
and all I get is the message not support hdmi extender is also plugged in any ideas?
Reply
simon says
October 29, 2014 at 11:59 pm
Whats exactly shown on the TV when its not working?
Reply
adam says
October 30, 2014 at 12:09 am
It just says not support and that is it nothing else
Reply
simon says
Your TV should not know whats inserted. For the TV, it is just a hdmi source.
It should show no signal or show Chromecast screen.
Did you try other hdmi ports on the TV?
You may also try to use the USB adapter provided if you are using the USB
port on TV.
mirroring
Reply
adam says
Hi have tried other hdmi ports as well I will try usb adapter today just
nd it strange as I have been using it on that tv for 2 months then
nothing all of a sudden.
thank you for your help
Reply
steve
We hicks says
use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our
November 8, 2014 at 7:57 am cookie policy. OK R EAD MOR E
Hi I can play music through SoundCloud on Chromecast but when trying to play you
tube videos keep getting message unable to play this video please try another can you
help please ?
Reply
simon says
November 8, 2014 at 2:03 pm
Not sure. But can you play the YouTube video without Chromecast in your device?
Some videos may have geographic restrictions.
Reply
steve hicks says

Yes can play videos on device chrome cast plays soundcloud music ok but not
playing you tube videos or bbc iplayer keeps giving the same message title
comes up but wont play
Reply
simon says
November 9, 2014 at 5:20 am
Are you trying from a PC or mobile phones?
In mobile phones, you should use the YouTube app. Then tap the cast
button.
If you are using a PC, youpolicy.
cookie shouldOKuse the cast icon below the video.
R EAD MOR E
mirroring
Reply
kathy says
I have been using my chromecast and my samsung tablet and everything was great. One
night the internet failed, I rebooted the router and everything came back. Then the show
stopped , said it was reloading and that was it. I cannot connect the doble to wi again.
How can I get it connected to my wi again.
Reply
simon says
If you didnt change settings in the router , you can just unplug the power cable for
Chromecast, wait a min, plug it back.
If it doesnt work, tell us whats shown on TV screen.
We useReply
cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our
kathy says
I unplugged the modem and router overnight and this morning it us working agsin. I
hsd tried many other things the last few dsys to no avail. Happy now thanks
Reply
simon says
Thank you for the update. Yes, sometimes, the connection issue can be due to
the router.
mirroring
Reply
Ian says
I am not sure if this has been posted before but it might help some who are having a
problem getting Chromecast to work with a BT Home hub.
Having followed the set up procedure and established connection OK Youtube and
iPlayer would not play, I knew that Chromecast was working as I could display web pages
from the Chrome browser on my PC OK (with plugin).
I nally
We found
use cookies the
to give yousolution, which
the best online had been
experience. posted
By using on various
our website forums,
you agree to and
our use of that
cookies in is to turnwith our
accordance
off Smart Setup on the Home Hub everything then worked as it should.
Details on how to do this can be found on Google search Chromecast BT Home Hub.
Reply
simon says
Thank you for sharing the helpful info to the community. This will help those
chromecast owners who are using bt home hub.
Reply
amanda says
I have chromecast installed on my tv. I have tried to cast to it from my laptop, Galaxy
tab, and samsung galaxy s3 phone and none works. I can reboot the chromecast from all
devices but none cast video. Laptop says unexpected error. Phone and tablet dont show
cast button on any apps (youtube/ netix/etc). Not sure what Im doing wrong.
Reply
simon says
In the laptop, can you cast a chrome tab (normal web pages)? how did you reboot
chromcast from the laptop?
For mobile phones and tablets, in the Chromecast app, can you actually nd the
Chromecast device?
Reply
Rodel says
Chromecast damaged my TV: I bought chromecast from currys last week, set it up in the
evening, I was able to use it for an hour then turn off my TV but left the chromecast
plugged in the power supply then to the HDMI port of my TV, the following morning my
50 LG TV wont work anymore, it will only light up for few seconds and turns blank wont
do anything else, but I can hear alien like sound like a slow motion video sound. Please
help me
Reply
simon says
Its unlikely that the Chromecast can damage a TV. For the TV, Chromecast is
identical a DVD player.
Anyway, you can always unplug the Chromecast and check other input sources.
We useeverything
cookies to giveyou need
you the bestknow about Chromecast,
online experience. wireless
By using our website display
you agree andofscreen
to our use cookies inmirroring
accordance with our
Reply
David says
Um, Someone needs to go through your manual here online as it has many, many typos
and grammatical errors.
Reply
simon says
Thanks for the feedback. We will try to go thorough it to make corrections.
Reply
Murray Rubin says

In your opinion, 1. Can the Chrome cast dongle and the USB both be connected to the
TV and be left connected to the TV at all times?
2. If the answer to #1 is yes, which is best, to leave the USB connected to the TV or the
included power adapter plugged into the wall socket?
3. Or, do you recommend unplugging both the USB and Chrome cast dongle unit when
not in use?
Thanks in advance.
Reply
simon says
1. Yes, the USB port on Chromecast is for power only. So, you can insert it any power
source including TVs usb port. But do not insert it into routers USB port. For some
routers it may mess up your network.
2. no difference. Some TVs may fail to provide sufcient current in the USB port.
3. If you use the device daily, you can just leave it there. If you know you are not
going to use it for a few days, you may just unplug the USB cable/adapter. Anyway it
is up to you. You can unplug the cable/adapter to save some power (less than 5w).
Chromecast itself can be left on the TV all the time. There is no reason to remove
Chromecast from the TV.
Reply
joshua says
Can you help me I have a frustrating problem my chrome cast has done something to my
Internet I can no longer nd my Internet this problem occurred 2 hours after I plugged
in the Chrome cast nothing in my house is working laptop phones TV even the chrome
cast can pick up my Internet I cant even see the name of my Internet
Reply
simon says
Very unlikely, Chromecast should mess up your network. You can always try to
unplug Chromecast to test.
If you connect the USB cable to the router, remove it. The USB should only connect
to the power adapter, or the USB ports in TV, NOT the USB port in the router.
Reply
kathy says
I unplugged my modem and router for 30 minutes. Everything came back like it should.
Worth s try.
Reply
Armin says
ChromeCast worked perfect for about a month until http://www.YouTube.com decided

we watch too much content, and now requires to enter a reCaptcha. On the PC it reads:
Sorry for the interruption. We have been receiving a large volume of requests from your
network. To continue with your YouTube experience, please enter the verication code
below No problem on a PC, you just type in the barely readable code and move on. But
the ChromeCast displays: There waspolicy.
cookie an error
OK
playing this video Please choose another
R EAD MOR E
video on every video and playlist. How do you get past this? Im assuming YouTube
wants the Chromecast to enter a reCaptcha, as it requires on every PC, smartphone, or
tablet. A little background info, I installed 2 Chromecasts in a hairsalon, as they want
FashionTV all day. The local cable or satellite providers do not carry this station.
YouTube runs for about 9-10hrs a day playing 2 playlists simultaneously. Perfect picture
quality, no lag,up until yesterday.
Reply
simon says
I dont think there are any easy solutions. It seems the YouTube system thinks the
watching behavior from your IP is a bit abnormal. They use some algorithms to do
this automatically.
You can report this issue to YouTube, but probably it is very hard to talk to a
person in YouTube (they rely on algorithms).
If you dont have a static IP (unlikely you have one), you can turn off the router in the
evening, and turn it on next morning. This may change your IP address.
Reply
Lena says
every time my laptop goes to install chromecast , my internet goes to limited what can I
do?
Reply
simon says
I think you mean the initial setup of Chromecast. Yes, it is normal. During the initial
setup, your laptop need connect to the Chromecast directly (and therefore
disconnects current connection). But the connection will be restored automatically
once you nish the setup.
For one Chromecast device, you only set it up once. You can set it up from any
devices. If you have problems to set it up from laptop (this seldom happens), you can
set it up from other devices.
To use Chromecast, you only need install Google cast extension for your Chrome
browser in the laptop. You dont need anything else.
Reply
Acepoet says
My set this up for me and it worked ne. Im sure he told me to click on a particular
button but cant remember where it is. Tried to use today can get the lm playing on my
PC but it isnt showing on TV I know Im in the right HDMI port. Can you help? Thanks
Reply
simon says
January 2, 2015 at 12:59 am
In your PC, in the Chrome browser, can you use Google cast extension to cast the
tab?
What method are you using to stream videos?

http://allaboutchromecast.com/chromecast-how-to-guide/comparison-of-5-
methods-for-streaming-local-media-les-to-chromecast/
Reply
camille lievense says

I have had chromecast for a year and ran it though my LG phone. We downloaded it to
the laptop and my wi connects to the phone for 5 seconds and then kicks me off. No
problem with any other phone or devices, just my phone. I purchased a more powerful
router and when I set up the laptop to chromecast my phone again gets kicked out of
the wi. Should I run chromecast just through my phone like I did previously?
Reply
simon says
I dont think its related to chromecast if you are kicked off the router. Chromecast
should not affect the router.
Anyway, you may tell us in detail how to reproduce the problem.

cookie policy.
Its not clear how OK R EAD MOR E
Reply
Patrick Simmons says

January 10, 2015 at 10:28 pm
I am trying to run the Chromecast through an HDMI input on my Integra receiver out to
my TV and the picture is scrambled. Have checked to make sure I have the input correct
and tried switching to another input only to have the same problem. Additionally, I
plugged it directly into another TV and the setup screen showed up perfectly, so the
Chromecast itself is ne. Everything else (cable, dvd, xbox) plays through receiver to TV
ne.
Reply
simon says
This is probably normal. Chromecast does have problems with some receivers. I am
not sure but it is probably due to HDMI passing settings on the receivers.
Reply
Acepoet says
January 11, 2015 at 11:51 am
Put Chromecast on and it came up with the casting symbol with a red cross in it. In
trying to get rid of this I have inadvertantely allowed pop ups. Now the casting symbol
has totally disappeared and I cant watch anything on the TV. I have unplugged and
reinserted it but still nothing. Can you please advise how to get this working again.
Thanks
Reply
simon says
January 11, 2015 at 12:36 pm
It seems I did not get what you want to say. Please let us know the details:
1). whats shown on the TV
2). what do you want to do (casting a chrome tab?) ?
Reply
Acepoet says
There is nothing shown on the TV

I want to cast from pc to TV but do not have a casting chrome tab
Reply
simon says
January 12, 2015 at 12:23 am
If nothing shown on TV, you need check your TV source, and the led color in
Chromecast.
mirroring
Reply
Myra Carson says

Is there an easier way to return to tv after ending chromecast, other than using the
source button on the tv remote?
Reply
simon says
January 29, 2015 at 10:21 pm
I think TV was designed in this way. You have to manually choose input sources in all
TVs I know.
Reply
gerald dennis says
January 30, 2015 at 12:41 am
Mine used to work, but doesnt any more. Doing the setup again goes normally, but it
stalls saying it cant communicate with the network.
Reply
simon says
During the setup, it should ask you to provide network info. Do you get any errors
on TV screen after providing the network info?
Reply
mike says
not that i know of.
Reply
Stephanie says
February 3, 2015 at 3:18 am
Its not letting me even do anything can u use ur Bluetooth to connect or portable
hotspot
Reply
simon says
Chromecast requires a wireless router with active internet connection. It does not
work with hotspot. Of course, no Bluetooth.
Reply
mike says
February 6, 2015 at 6:40 pm
Im watching youtube on my chromecast but the sceen image is larger than my tv. How
do I reformat
Reply
simon says
It is due to your TV settings. You need set the scaling to t your screen in your TV
settings.
Reply
Dave says
how can i stop my chromecast from a never ending cycle of updating. ive tried plugging
directly into mains ,ive tried resetting via the button/app, ive tried restarting my router
more than once,(i think) ive tried everything to get the damn thing going again but to no
avail.
Reply
simon says
Not sure about the updating loops issue. But if you reset the device correctly, it
should ask you to set it again (as a new Chromecast) before it can update itself again.
Reply
Gebo says
The PDF version of Chromecast user manual will be released in January 2014, and it will
be free. Why is this sentence written in the future tense? January 2014 was more than
one year ago!
Reply
simon says
Thank you for pointing this out. We just corrected it.
Reply
jan says
jan Hellberg
Reply
jan says
Chromecast slr ut min router och ntverk nr jag kopplar upp en lm . kan titta p
lmen men sen r det omstllning i raoutern som gller vad gr jag fr fel
Reply
marie barger says
I have an issue. I own three chromecasts on three different tvs. I am trying to use two of
them to cast two different tabs from my chrome browser. When I tell it to cast this tab
to xx and then go to a different tab and tell it to cast to yy, xx stops casting and yy goes
on. Why cant they both work?
Reply
simon says
You need cast from different devices. You cannot cast to more than one Chromecast
from one device. You can consider this a limitation currently.
Reply
Aravind says
April 5, 2015 at 6:58 pm
I have a Sony Bravia EX 300 tv I want to know whether using chromcast will I be able to
play media from windows 8 laptop to tv?will the audio and video work perfectly
Reply
simon says
April 6, 2015 at 12:18 am
Yes, it should work. You can cast from the browser, or use videostream extension, or
use plex, for your local videos.
Reply
Richard Fox says

April 8, 2015 at 10:05 pm
I am trying to use Chromecast with my Windows 7 desktop. I downloaded the app but
when i double click it says no big deal but your wi- is off. We installed it on Android
phone yesterday and it works great. Same wi- network. Any thoughts? Thanks.
Reply
simon says
April 8, 2015 at 11:58 pm
it is NOT necessary to set up Chromecast again from the desktop. You only need set
up Chromecast once (as you did it from Android phone already).
In the PC, you need install the Google cast extension for Chrome browser. Then you
should be able to use Chromecast if the PC is connected to the same router as
Chromecast. Wireless connection on the PC is NOT required.
Richard Fox says
April 9, 2015 at 9:54 pm
Thank you so much for your quick and concise reply. It is now working great
from our PC. Hey, it only took a week!
Thanks again.
Reply
Sarah LaLonde says

April 14, 2015 at 4:29 pm
Please provide a list of the Error Indicator LEDs and what their colors/patters indicate.
It seems that a solid red light indicates the Chromecast is not receiving enough power to
charge. What does a blinking white light indicate? How about a solid white light? What is
the color supposed to be when the device is functioning normally and is being used?
Thank you.
Reply
simon says
April 15, 2015 at 12:36 am
White without blinking. It may blink when chromecast starts or is connecting to

Google servers or is updating or is trying to reconnect to router.
Anyway, if it is white, you should not worry about it.
Reply
Mere' says
April 20, 2015 at 8:33 pm
We have a chromecast for our front room TV & master bedroom TV too Love it.
However, we just bought a TV & a chromecast for my 16 yr old son & his bedroom.
Everything set up ne.
**HOWEVER**, it seems that once I change over to watch a YouTube video or Google
play/Vudo movie on my phone or tablet, we can on have 2 chromecast choices.
(Example: Front Room & Master Bedroom, Second Bedroom is not available to choose
from)
So is there a limit on how many chromecast devices you can run from a device (ie:
phone, tablet)? Or is it that theres a limit on how many chromecast devices will work per
internet network? On the chromecast app it shows all 3 devices, but you cannot stream
anything to the 3rd (aka: last device added), because when we hit the chromecast icon
on YouTube or Google Movies or Vudu, we are only given 2 options to choose from to
stream to. Very discouraging!
Ive read everything online to troubleshoot, but this is not addressed.
Reply
simon says
April 21, 2015 at 12:45 pm
Not sure about the limits as I only have 2 Chromecast devices.
I guess it is just a limit due to app design. Did you try to check it in Chrome browser
from a PC?
Reply
Iain says
Should Chromecast remember the network it is linked to, even if you unplug the power
source? If so, mine doesnt, it requires me to set up each time. Am I doing something
wrong?
Reply
simon says
Chromecast should remember the network info. It can remember one and only one.
When you plug the Chromecast again, whats exactly shows on the TV screen?
Reply
simon says
October 13, 2015 at 10:31 pm
It seems something is wrong. Chromecast should save and use the network info you
entered when you set it up. Whats shown on the TV screen when you say it asks you
to set it up again?
After set up Chromecast, you can try to reboot it from the Chromecast app. Under
device tab, tap gear icon, then tap menu icon to nd the reboot option.
Reply
douglas v wright says

Is it possible to broadcast a Ofce 355 PowerPoint slideshow using Chromecast as

YouTube and Netix do? If not, when? Are there discussion be held with Microsoft to
facilitate this?
Reply
simon says
yes, it is possible through desktop sharing. But it is still an experimental feature.
Google Slides support Chromecast. But it does not have as many features as MS
Powerpoint.
andrea says
why when i go to download a app at chromecast store i get an error saying,you have no
device, since i bought the chromecast ive used same laptop thanks
Reply
simon says
Did you setup your Chromecast? Extensions/apps in Chrome store do NOT check
whether you have a device or not.
Anyway, set up your Chromecast rst. Add Google cast extension for your Chrome
browser. The try YouTube.
Reply
barbara mills says

I have a mac. I setup chromecast and it said ready but now i dont have an icon on
computer or not in applications. Where on my mac do i nd it?
Reply
simon says
To use Chromecast on a Mac, you need install Google cast extension for Chrome
browser.
To use Chromecast on a mobile device (phone or tablet), you need install

Chromecast App. Then in all Chromecast-supported apps (for example, YouTube),
you can nd the cast button to let you switch to TV.
Reply
Kevin Smith says

Hi Simon, Ive been casting from a Samsung phone to wide screen tv3 witness no
problems. Just got a Samsung tablet A and when I try to cast from it to the tv it changes
to 4:3 mode. Can you help ?
Thanks,
Kevin
Reply
simon says
Are you using screen cast? Screen cast (screen mirroring) is always follow your
devices aspect ratio.
If you cast from an app (for example, YouTube), it should use your TVs aspect native
ratio,
Reply
ladonna says
hooked up chromecast tv says no signal. what do i need to do? it works on my other tv.
Reply
simon says
Whats the color of the led in the Chromecast? Did you select the proper input
source for Chromecast?
Reply
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Myra says to give you the best online experience. By using our website you agree to our use of cookies in accordance with our
the little chromecast box does not show up on my computer, when Im trying to watch
video on TV what am I doing wrong?
Reply
simon says
Not sure what Chromecast box you are taking about. Your may tell us clearly what
you want to do and whats the issue exactly.
Were have a detailed guide on how to use desktop mirroring. You may check this
page on how to stream local videos http://allaboutchromecast.com/chromecast-
how-to-guide/comparison-of-5-methods-for-streaming-local-media-les-to-
chromecast/
Reply
Randi White says

Why does whatever I am watching on my Chromecast in my bedroom show up on my

daughters TV in her room. How do I make it private for only my TV? This is
embarrassing because she knew I was watching something a bit XXX!!!
Reply
simon says
if you insert Chromecast on your TV directly, there should be no such issues.
however, if you insert Chromecast into a AV receiver and two TVs are connected to
the output of the receiver, then you may have this issue.
Anyway, this depends on your congurations and the specs of the receiver.
Reply
Margaret says
Can the Chromcast device be set up on two laptops at the same time? We have it set up
on a Dell laptop, and are trying to set it up on a second Dell laptop.
Reply
simon says
For one Chromecast device, you only need set it up once. After it is setup, you can
use it from any devices in the same network. You only need Google cast extension
on other pcs or laptops.
You need reset Chromecast only if you wan to use Chromecast in a different
network.
Reply
cathy says
July 8, 2016 at 9:18 am
hi. the icon for casting to my tv isnt showing up anywhere on my laptop- windows 7
soon to be converted to 10. i can cast from my android but not my laptop. any ideas?
Reply
simon says
July 8, 2016 at 10:05 am
You can install Google cast extension for chrome browser on the PC.
Reply
John Westwater says

July 13, 2016 at 9:35 am
Hi, I downloaded the CB (picture box) app onto my iPad 2 about a month ago and have
been using my rst generation chromecast to watch movies on my Samsung tv. Recently,
the movies have stopped casting although I can watch them on my iPad. Can you please
advise? cookie policy. OK R EAD MOR E
Reply
simon says
July 13, 2016 at 10:39 am
Do you still have the cast icon in the app? Whats led colour in the Chromecast
device? Can you nd the Chromecast device with Chromecast app?
Reply
Allison Feazell says

July 22, 2016 at 12:49 am
I am having the same problem. I downloaded the CB Online app (for movies and
tv shows) and I can watch them on my iPad, but as soon as I try to cast the
movie, the movie time immediately goes to 1 second and will not cast.
Reply
Allison Feazell says

July 22, 2016 at 12:53 am
Is there a way for yall to add the CB Online app to those that Chromecast
are compatible with on the Chromecast app?
Reply
simon says
We use cookies toJuly
give 22,
you 2016 at online
the best 5:34 amexperience. By using our website you agree to our use of cookies in accordance with our
You should feedback this to the app developer. Chromecast support is
implemented by app developers.
mirroring
Reply
Diego says
August 25, 2016 at 2:30 am
I control my chromecast from netix application in my Samsung Galaxy S6. Everything

works ne except that when an episode ends I can not stop the streamming (every
option in the app is in grey, not blank). At some point I get out of the app but the
chromecast keep broadcasting and the only way to stop it is unplugging chromecast
power source. Do you know what could be going on and how to solve it? Thanks
Reply
simon says
August 25, 2016 at 5:29 am
You can stop casting in Google cast app (formally Chromecast app). Open the app on
the phone, your have the option to stop casting.
Reply
Debbie says
March 3, 2017 at 1:21 pm
I stream from my phone to the t.v. with no problems but then the box disappears and I
cant get it back.has happened several times. How do I x this problem?
Reply
simon says
March 3, 2017 at 2:47 pm
What app? When casting, there is a notication. You should not tap the X or dismiss
the notication.
If you are referring to cast icon inside the app, you can restart the app. You can also
use Google Home app to check where it can nd the device.
Reply
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Chromecast Manual - Chromecast Setup Guide - All About Chromecast

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ALL ABOUT CHROMECAST

HOME CHROMECAST MANUAL HOW-TO GUIDE CHROMECAST AUDIO CHROMECAST 101

Chromecast Manual Table of Contents

1. Contents in the box

Chromecast HDMI dongle

USB power cable

Product info booklet

Return back to the Chromecast Manual Table of Contents.

Step 1: power up Chromecast.

Step 2: Connect Chromecast to TV

Step 3: Switch to the correct HDMI source

On your laptop or phone, visit, google.com/chromecast/setup/

My setup name is ChromecastXXXX

Return back to the Chromecast ManualTable of Contents.

Android Gingerbread 2.3 & higher

Following the on-screen instructions to nish the Chromecast setup process.

3.1 Chromecast setup from a Windows PC

Return back to the Chromecast ManualTable of Contents.

3.1Chromecast setupfrom a Windows PC

Step 2: Install Google Chrome.

Follow the instructions to install the browser.

Step 3: Downloadthe Chromecast App.

Step 4: Run the Chromecast app.

Click Continue in the installer.

Return back to the Chromecast ManualTable of Contents.

3.2 Chromecastsetup from Android phone or Android tablet

Step 2: Get theChromecast App for Android.

You can get the App in Google Play store directly or

Step 3: Launch the Chromecast App for Android.

Return back to the Chromecast ManualTable of Contents.

3.3 Chromecastsetupfrom iPhone or iPad

Step 2: Get theChromecast App for iOS from iTunes.

You can get the App in iTunes directly or

Step 3: Launch the Chromecast App for Android

Return back to the Chromecast ManualTable of Contents.

3.4 Chromecast setup from Mac OS and OS X

Return back to the Chromecast ManualTable of Contents.

4. Troubleshoot Chromecast and FAQs

A1: The possible causes:

A2: Possible causes:

Return back to the Chromecast ManualTable of Contents.

Return back to the Chromecast ManualTable of Contents.

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You can switch the source in your TV remote control.

It is also safe to unplug the Chromecast power.

Sasikala Gangadhar Yedla says

What do you want to achieve?

Merci de votre aide

As the message indicated, your router is not connected to internet.

Im tryin desperately to set up chromecast thru my samsung s3. Keepa asking me

Kriss Martinez says

After Chromecast is ready to cast, as the tv screen says,the Chromecast

Your mobile device needs to connect to the same router. What

To stream local media, please read this guide: Comparison of 5

Have tried to install Chromecast today, it has recognised all our

The update should take less than a few mins. If it is stuck in

To stream local media, please read this guide: Comparison of 5