Annette J.

Hollern
Greensboro, NC 27406
Contact Info (336)327-6643/ (336) 272-0571 Email: AnnetteHollern@hotmail.com

EXECUTIVE SUMMARY:
Results oriented Manufacturing Manager with Lean Six Sigma Green Belt certification. Successful Leadership in
developing high performing teams. Consistently delivers results in the areas of productivity, quality, safety, compliance,
and scrap reduction while working across organizational boundaries to execute strategic action plans designed to meet
global objectives. Known for innovation, a strong customer focus and an enthusiastic, hands-on approach to solving
complex problems in multi-disciplined, multi-cultural environments. Possess strong communication skills, frequently
articulating complex scenarios throughout all levels of the organization.

PROFESSIONAL EXPERIENCE:

ConvaTec, Inc., Greensboro, NC (www.convatec.com) May 2006 Present

(ConvaTec is a global medical products and technologies company)
Manager, Manufacturing May 2016 Present
Direct shift supervisors across two business franchises (Ostomy and Wound Therapeutics) products. Oversee Quality
assurance within Manufacturing across a varied technologies and product classifications. Develop strategies to drive
operational excellence while motivating and mentoring teams to achieve department objectives in a cGMP environment.

Key Results:
Integrated the utilization of ConvaTec Management Operating System with Manufacturing to monitor
performance trends and proactively administer correction. Improved efficiencies across manufacturing lines on
average 25%.
Guided the formation of shift teams to increase capacities while reduction labor cost. Increased capacities on
strategic lines by 60% and reduced over time spend by 50%.
Partnered with top human capital staffing firm to supplement resources across organization boundaries.
Maintained less than 5% turnover rate.
Designed plan and guided teams to deliver excellent Safety, FDA / BSI Compliance and Productivity results.
Developed staffing plans for skills gaps, talent retention and growth to meet current and future business needs.
Successfully working with 7 Different staffing companies to ensure the appropriate staffing to maintain inventory
build to support both the machines and product transfer to Dominican Republic.

ConvaTec, Inc., Greensboro, NC

Associate Manager, Manufacturing 2011 May 2016
Manage 5 indirect and 230 direct employees across 7 manufacturing shifts. Operations include Sterile and Non-Sterile
medical device manufacturing. Operational objectives in the areas of Continuous Improvement, Cost Savings,
Compliance, EHS, Quality, Training, Productivity and Customer Service were achieved.

Key Results:
Successful reorganization of roles within the manufacturing functions to streamline direct and indirect labor
utilization.
Served as the Manufacturing Lead on multiple cost saving initiatives that delivered over $1M in total savings.
Maintained Quality focus while achieving 0 Market Actions and 100% CAPA Effective Rating within ISO 13485
regulated facility.
Improved efficiencies and overtime utilization throughout the manufacturing area to achieve 100% of Lean
Transformation target.
Collaborated to offer soft skill training to cross functional areas to improve labor flexibilities.
Developed staffing plans for skills gaps, talent retention and growth to meet current and future business needs.
Developed and implemented Leader Standard Work for Supervisory Staff.

Manufacturing Supervisor 2006 2011

Supervised 40 direct and up to 15 contingent employees, with indirect responsibility for an additional 35 full time and 20
contingent employees. Operations include Sterile and Non-Sterile medical device manufacturing. Business objectives in
the areas of Training, Safety, Quality, Productivity and Customer Service were achieved.
 Annette J. Hollern
Greensboro, NC 27406
Contact Info (336)327-6643/ (336) 272-0571 Email: AnnetteHollern@hotmail.com

Key Results:
Led 5 key Lean Six-Sigma 6S events in support of site waste reduction initiative.
Successfully implemented Job Aid training documents to assist current employees and new hires which reduced
changeover time on key work center by 21%.
Reduced downtime by 8% and scrap by 6% through Lean Six-Sigma principles.
Reduced manufacturing non-conformances by 66%. Saved $40K in cost savings due to test reduction.
Exceeded 95% customer service levels with zero backorders due to manufacturing. Achieved >95% monthly
attainment to production plan.

PROCTER & GAMBLE, GREENSBORO, NC 1988-2006 (www.us.pg.com)

(Procter & Gamble Co is an American multinational consumer goods company)
High Endurance / Invisible Solid Packing Off-Line Team Leader/Technician Packing Process Engineer, 2001-2006
Responsible for all technical and personnel issues for Sure/Secret HE and IS stick business as related to
functionality and capability of line to include: Quality, Production, Training and Safety results for 2.4 M stat
case business.

Key Results:
Achieved $45K in cost savings by technically troubleshooting a complex timing issue and changing application
process.
Reduced overall stops on several machines by 70-80%. Reduced overall breakdowns on new line by 80%.
Implemented EOJT on a new line with a vertical start up - $1.2M savings annually versus contracting to a 3rd
party.
Implemented a flex team to provide coverage for two lines without overtime (A-2.6-shifts, B-2.2 shifts) $465K
annual savings.
Increased overall throughput on one line by validating an extension of Filler flushes, this equated to a 3% PR
gain.
Merchandise Accountant, 1997-2001
Technical, financial leader for the Secret, Sure and Old Spice Deodorant production departments.
Responsibilities included payment and tracking of payables, ongoing cost analysis of production materials,
training of department personnel on financial procedures and tracking all costs attributed to variations.
APDO Department Team Leader, 1993-1997
Responsible for process reliability results, developing and training 14 technicians to include safety/quality results.
APDO Filler Operator and Hair Care Technician, 1988-1993

FORMAL EDUCATION:
Allegany College, Cumberland, MD

Formal Training:
Lean Manufacturing / Process / Productivity Improvement Tools (Kaizen, Kanban, 5S) Lean Six Sigma Green Belt
Certification, The Americas Process Engineering School September 2005 Graduate (P&G)
Kepner-Trego Problem solving and Decision making, Team Building and Facilitation
University of Maryland Military Extension - Management Training Courses

MILITARY SERVICE: United States Army:

Activated from IRR to Active duty during Desert Storm Sergeant - E5 / 76 Papa - Material Control and Accounting
Specialist