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SALARY GUIDE
CONTENTS
2 Using the Salary Guide
3 Overview
ACCOUNTING AND FINANCE
27 Technology hiring
Its all good news for the economy, but what can employers do to avoid losing their
top people and to attract the best candidates to work for them? The Robert Half 2016
Salary Guide is a great place to start. It provides the latest insights into the salaries and
wider remuneration packages on offer to candidates in accounting and finance, financial
services, technology and administration from one trusted source. This year, we have also
included insights into how to recruit for the right cultural fit, and why todays businesses
cannot do without a flexible recruitment strategy see pages 40 and 42.
Regards,
Phil Sheridan
Managing Director United Kingdom
Each year, employers use our Salary Guide to set remuneration levels for new hires, plan budgets and
better understand the hiring environment.
Competitive compensation is a companys best line of defence against losing top talent, and the 2016
Salary Guide features salary ranges for more than 275 permanent positions in the UK.
The salary figures in the 2016 edition are based on a number of sources, most notably the thousands of
placements our recruiting professionals make each year. Our experts interact with hiring managers and
candidates daily, which gives us unique real-world insight into the latest salary and benefits trends.
The projected salaries for each position reflect starting pay only. Bonuses and other forms of
remuneration, such as pension scheme and long-term incentives, are not taken into account. Since
professionals joining a company may enter at a variety of experience levels, we report salaries in ranges.
The ranges represent national averages and can be adjusted for your region by using the local variance
index immediately following each set of salary tables.
We recognise that salary ranges may vary by industry and are influenced by hard-to-find skill sets. Please
speak with one of our consultants to discuss specific factors affecting your sector.
While economic recovery and the growth agenda are leading to a tighter recruitment market, the
economic recession has also had an impact on the skills available. Companies refocused their graduate
recruiting efforts and reduced training and development budgets for existing employees, resulting in a
limited number of candidates with skill sets in demand today.
These issues are leading employers to address the skills shortage in creative ways, including a focus on
temporary and interim professionals. In our survey of HR directors, 90% of respondents said that over the
next five years the traditional workplace will evolve to allow temporary and interim professionals to play a
greater role. As well as being driven by the shortage of permanent staff, this trend is being fuelled by the
cost-effectiveness of having a variable expense, according to a third (34%) of HR directors polled.
88% 93%
Small and medium- Large companies
sized businesses
Further economic measures that the government has announced include the ambitious TechNorth hub,
designed to unify tech hotspots in the North-East and North-West of England and the Small Business, Enterprise
and Employment Act 2015, which will seek to cut red tape for small businesses in a bid to boost job creation.
As well as directly creating new roles, these measures create a sense of momentum and confidence in the
business community. Companies are confident in the UKs economic growth prospects 90% of UK CFOs
surveyed said they were either somewhat or very confident, while 88% added that they were confident in
their own companys economic prospects.
This confidence is translating into CFOs predicting higher growth in their companies headcount for the
year ahead. One in two (50%) CFOs plan to recruit additional headcount.
Finally, the nexus of greater business confidence, collaborative working enabled by the cloud and the need
to offer flexible working options to talented professionals in a competitive market are driving investment in
fit for purpose reviews of technology and subsequent upgrades.
The recovering economy is creating growth and fuelling the development of new enterprises and therefore
a greater need for ever-scarcer talent. According to HR directors, higher pay is a less important factor
than better worklife balance when employees are considering a move, which indicates that professionals
are looking for a comprehensive remuneration package. It may be time for organisations to revisit their
retention strategies in this competitive environment.
90%
of UK CFOs are confident in the countrys
economic growth prospects
As post-recession confidence has now stabilised, steady growth is on the agenda for businesses across
the regions. The talent shortage continues to have an impact as businesses look to hire skilled
professionals. Industry variances exist, with the below hiring hot spots across the country.
Scotland
Hiring hot spots: Legal,
education, business services, 80 88
property/construction
North
Hiring hot spots:
Technology, business services, 88 90
education, legal, retail
Midlands
Hiring hot spots: Retail,
financial services, 90 90
manufacturing, technology
London
Hiring hot spots: Financial
services, professional services, 95 98
technology, property
South East
Hiring hot spots:
Manufacturing, automotive, 95 98
education, distribution, retail
South West
Hiring hot spots:
Telecommunications, 88 95
business services
% of businesses
optimistic for growth
Wales
% of businesses challenged Hiring hot spots: Property, 88 95
in finding skilled talent business services
Finance directors (FDs) believe that this stronger jobs market in accounting and finance is being driven by
higher confidence in the market among employers and workers alike, due to the improved economic climate.
The emphasis on growth does not mean that accounting and finance professionals can forget about
the day job of running an accurate and efficient finance department. Nor has the requirement for
professionals who can manage risk and new regulation disappeared from finance directors wish-lists.
Indeed, a crucial requirement for all financial professionals is the need to keep up with changes in the
tax regime and accounting standards. As ever, a raft of new regulation is in the pipeline, including the
proposed introduction of the new EU Accounting Directive, which is set to change reporting requirements
for smaller businesses in particular.
This wide range of requirements from accounting and finance professionals is helping to tighten the
supply of top candidates with the vast majority (92%) of CFOs finding it challenging to find skilled finance
professionals. The primary reason for the shortage is due to a lack of niche, technical experts available in
the market.
Unsurprisingly, concerns about losing top performers to other job opportunities continue to rise. Eighty-seven
per cent of finance leaders admit they are worried about top staff leaving to take up new positions elsewhere.
Interim roles are an effective way for businesses to fulfil short-term or variable requirements. In a tighter
market, they become even more important as permanent staff are in shorter supply, particularly at the
C-suite and management level. When we asked FDs how reliant they were on contract or temporary staff
compared to last year, 59% said they were more reliant on interim management-level staff and 49% said
they were more reliant at a non-managerial employee-level.
59% 49%
Management-level roles Employee-level roles
Remuneration trends
The growth in salaries and other remuneration for accounting and finance roles continues to follow its
upward trajectory. Businesses are prepared to pay more for the right candidates, though some budgetary
constraints are still in place as recovery takes hold. Another noteworthy trend is for strong part-qualified
candidates to be offered market rate salaries or even higher, as companies look to hire candidates who
are looking to advance and grow with the company.
PUBLIC PRACTICE
Partner SME 100,000+ 100,000+
Large company 107,750 - 445,000 108,750 - 446,000 0.4%
Director SME 61,250 - 72,250 61,500 - 72,750 0.6%
Large company 78,500 - 180,500 78,750 - 181,250 0.4%
Senior Manager SME 42,250 - 55,750 42,750 - 56,250 1.0%
Large company 59,250 - 97,500 59,750 - 98,250 0.8%
Manager SME 32,500 - 45,750 32,750 - 46,500 1.3%
Large company 43,250 - 65,750 43,750 - 66,250 0.9%
Senior SME 29,750 - 41,750 30,250 - 42,500 1.7%
Large company 36,250 - 51,250 36,750 - 51,750 1.1%
Supervisor SME 26,250 - 36,500 26,500 - 36,750 0.8%
Large company 28,500 - 37,750 28,750 - 38,250 1.1%
Trainee SME 17,500 - 22,500 17,750 - 22,750 1.3%
Large company 18,500 26,250 18,750 26,750 1.7%
The index figures serve as a guide to determining average starting salaries. Factors such as company size,
employee benefits, the candidates skills and current market conditions can affect actual starting salaries.
For trends affecting your local area, please speak with your consultant.
Follow the steps below to calculate the approximate salary range for a role in your area.
1. Find the position and national salary range for a Project Manager at an SME on page 10.
The salary range is 70,500 to 90,250.
2. Find your regions index number below. The index number for Scotland is 98.4%.
3. Multiply the low end of the national salary range by the index number as a percentage:
70,500 x 98.4% = 69,372.
4. Repeat using the high end of the salary range: 90,250 x 98.4% = 88,806.
5. The approximate starting salary range for a Project Manager at an SME in Scotland is 69,372 to 88,806.
Regional variances
UK 100%
Scotland 98.4%
North East England 90.0%
North West England 92.9%
Yorkshire 91.9%
East Midlands 91.8%
West Midlands 92.8%
East of England 97.9%
London 129%
South East England 106%
South West England 92.3%
Wales 89.5%
The pace of the hiring environment for financial services professionals has intensified significantly over the
past 12 months. Hiring decisions are being made more quickly than ever before, and 54% of financial
services businesses are increasing their headcount.
There is a particularly positive outlook for small and mediumsized financial services businesses as they
look to recruit for growth. Fifty-seven per cent of leaders in the SME category said that they would add
new positions to their companies.
While financial services businesses continue to place a lot of importance on regulatory compliance,
because the ability to react to regulatory changes is critical, this is beginning to be built into day-to-day
work and seen as business as usual by firms.
The growth agenda is manifesting itself in other ways, including a renewed focus on merger and
acquisitions (M&A) activity both domestically and in emerging markets. This is likely to fuel demand for
M&A experience moving forward.
New trends in financial services include a broadening of opportunities for professionals as non-financial
companies bring new products and services to market. The traditional financial services industry is also being
tested by the new challenger banks and different business models such as peer-to-peer lending and crowdfunding.
There is general growth of optimism and momentum for firms outside the retail financial services sector,
with investment banking, private equity and asset management focusing on their core businesses and
building teams to support anticipated growth.
Source: Robert Half survey of 100 finance executives. Multiple reponses permitted.
Remuneration trends
The emphasis on growth in financial services has created huge momentum for salaries on offer to
professionals willing to move jobs. Highly skilled, in-demand professionals are regularly being offered a
10%15% premium to switch employer and take up a new position elsewhere.
Base salaries for permanent employees in the financial services sector are predicted to rise by 6.6%. However, it
is rare for employers to make counteroffers to match these much higher salaries being offered by competitors.
Positions in demand
LEADERSHIP
CFO 127,750 - 232,250 135,500 - 235,500 3.1%
Finance Director 105,500 - 162,500 107,500 - 168,500 3.0%
Financial Controller 74,250 - 100,000 76,500 - 104,500 3.9%
Group Accountant 62,250 - 97,500 65,250 - 99,750 3.3%
TECHNICAL ACCOUNTING
Manager 83,500 - 100,000 84,500 - 103,500 2.5%
Accountant (47 years PQE) 68,750 - 95,250 71,750 - 97,750 3.4%
Accountant (NQ 3 years PQE) 52,500 - 75,000 55,500 - 76,000 3.1%
FINANCIAL ACCOUNTING
Manager 71,250 - 88,250 73,500 - 91,500 3.4%
Accountant (47 years PQE) 59,500 - 77,750 63,500 - 78,750 3.6%
Accountant (NQ 3 years PQE) 44,250 - 61,250 45,500 - 63,500 3.3%
REGULATORY ACCOUNTING
Manager 83,250 - 119,750 85,250 - 125,250 3.7%
Accountant (47 years PQE) 65,500 - 88,500 65,500 - 93,500 3.2%
Accountant (NQ 3 years PQE) 54,000 - 75,250 55,250 - 78,500 3.5%
PRODUCT CONTROL
Manager 85,750 - 139,250 86,250 - 143,500 2.1%
Accountant (47 years PQE) 65,250 - 88,500 67,500 - 91,500 3.4%
Accountant (NQ 3 years PQE) 51,500 - 62,750 52,500 - 65,250 3.1%
FUND ACCOUNTING
Manager 85,000 - 100,250 87,500 - 102,500 2.6%
Accountant (47 years PQE) 64,000 - 82,250 65,250 - 83,750 1.9%
Accountant (NQ 3 years PQE) 48,500 - 59,750 49,750 - 60,750 2.1%
INTERNAL AUDIT
Manager 77,500 - 101,250 79,250 - 104,750 2.9%
Accountant (47 years PQE) 65,250 - 79,250 65,500 - 83,500 3.1%
Accountant (NQ 3 years PQE) 51,250 - 67,500 52,750 - 69,250 2.7%
ACCOUNTING OPERATIONS
Assistant Regulatory Accountant (PQ to finalist) 40,250 - 46,500 41,250 - 47,000 1.7%
Assistant Regulatory Accountant (up to PQ) 30,750 - 36,750 30,750 - 38,250 2.2%
Assistant Fund Accountant (PQ to finalist) 38,250 - 45,250 38,500 - 46,500 1.8%
Assistant Fund Accountant (up to PQ) 30,750 - 36,000 30,750 - 37,250 1.9%
Assistant Financial Accountant (PQ to finalist) 34,500 - 45,250 35,250 - 46,250 2.2%
Assistant Financial Accountant (up to PQ) 28,500 - 34,750 28,750 - 35,250 1.2%
Assistant Management Accountant (PQ to finalist) 34,250 - 44,500 34,750 - 45,750 2.2%
Assistant Management Accountant (up to PQ) 28,250 - 33,500 28,250 - 35,000 2.4%
Graduate Accounts Assistant 25,250 - 28,500 25,250 - 29,250 1.4%
AP/AR Clerk 23,000 - 33,250 23,500 - 33,750 1.8%
While the compliance and risk function has been incorporated into
business as usual activities by many large financial institutions,
regulators continue to extend their reach and influence to the
insurance sector and beyond. Demand for experienced risk and
compliance professionals remains above supply and organisations
have to make swift decisions to secure their preferred candidates.
The competitive market and lack of specialist skills continues to drive
up remuneration levels for skilled professionals.
The increased demand for permanent risk and compliance professionals is also having a knock-on effect on the
temporary/interim market, which is in turn becoming much more competitive for employers.
In a further interesting development, there is growing demand for professionals who are proactively trying
to build a career in risk and compliance. Businesses particularly value professionals with a legal or audit
background who are up to speed with Financial Conduct Authority (FCA) and Prudential Regulation Authority
(PRA) rules and regulations.
The risk and compliance field is already seeing more specialisation with additional managerial roles in fraud,
sanctions, financial crime and compliance monitoring that are now heading up individual teams tasked with
managing these areas. This reflects the fact that regulatory compliance and risk management have become
systemic and well organised within businesses rather than separate, generic functions.
Positions in demand
COMPLIANCE
Head of Compliance 92,250 - 209,000 96,750 - 219,250 4.9%
Compliance Manager 65,500 - 100,000 70,000 - 104,000 5.1%
Compliance Analyst 39,750 - 65,500 42,250 - 69,500 6.2%
Junior Compliance 21,500 - 33,250 22,500 - 36,000 6.8%
AML/SANCTIONS/FINANCIAL CRIME
Head of AML/Sanctions/Financial Crime 95,500 - 195,500 99,500 - 205,500 4.8%
Director of AML/Sanctions/Financial Crime 75,500 - 145,250 77,500 - 155,750 5.7%
AML/Sanctions/Financial Crime Manager 65,250 - 120,000 67,000 - 127,250 4.9%
AML/Sanctions/Financial Crime Analyst 40,000 - 60,500 40,250 - 65,250 5.0%
Onboarding 35,500 - 60,500 36,750 - 64,500 5.5%
CREDIT RISK
Head of Credit Risk Management 95,500 - 200,000 96,500 - 207,750 3.0%
Senior Credit Risk Manager 75,250 - 120,250 77,750 - 125,250 3.8%
Credit Risk Manager 50,000 - 84,750 51,250 - 89,250 4.3%
Junior Credit Risk 30,750 - 45,250 31,500 - 47,250 3.6%
OPERATIONAL RISK
Head of Operational Risk Management 90,250 - 165,250 97,250 - 175,000 6.6%
Senior Operational Risk Manager 70,000 - 102,250 74,750 - 109,250 6.8%
Operational Risk Manager 50,500 - 85,750 53,500 - 90,500 5.7%
Junior Operational Risk 31,000 - 53,500 32,250 - 57,250 5.9%
MARKET RISK
Head of Market Risk Management 110,250 - 182,250 115,250 - 188,250 3.8%
Senior Market Risk Manager 75,750 - 110,000 77,500 - 114,250 3.2%
Market Risk Manager 60,000 - 110,000 63,250 - 113,500 4.0%
Junior Market Risk 36,000 - 55,000 36,750 - 57,500 3.6%
Business confidence has returned to the banking market, but the pressure on margins needed to achieve stricter
regulatory compliance has led to a certain amount of consolidation as global institutions retrench and reorganise
their wealth and investment management services.
With the industry refocusing and concentrating on core business, the traditional banking operational
roles of fixed income and equity settlement are returning as the market improves. Hiring levels are up and
salaries are rising as a result.
Banking operations professionals with strong client services skills are increasingly in demand as investment firms
look to provide quality interaction and grow market share. Transparency is also high on the agenda, driven by the
huge growth in alternative investment opportunities.
Regulatory compliance remains a priority for investment banks and brokerage firms but this has become
business as usual as firms look to grow revenue.
Skills in demand
Positions in demand
LEADERSHIP
COO 103,750 - 205,500 104,250 - 213,250 2.7%
Director/Head of Operations 71,500 - 134,250 72,250 - 135,750 1.1%
Operations Manager 69,750 - 107,750 71,500 - 109,500 2.0%
CLIENT SERVICES
Manager 61,500 - 93,500 61,750 - 95,250 1.3%
47 years experience 43,250 - 66,750 43,750 - 67,500 1.1%
3 years experience 25,750 - 40,250 26,250 - 40,750 1.5%
COLLATERAL MANAGEMENT
Manager 68,500 - 96,750 69,500 - 97,500 1.1%
47 years experience 42,750 - 62,750 43,500 - 63,750 1.7%
3 years experience 31,000 - 41,500 32,000 - 41,500 1.4%
CASH MANAGEMENT
Manager 45,750 - 61,750 46,500 - 62,750 1.6%
47 years experience 40,500 - 51,500 40,750 - 52,500 1.4%
3 years experience 25,500 - 40,500 25,750 - 41,250 1.5%
OPERATIONS CONTROL/RECONCILIATIONS
Manager 51,500 - 73,750 52,500 - 74,750 1.6%
47 years experience 37,000 - 53,500 38,250 - 54,250 2.2%
3 years experience 21,750 - 36,500 22,000 - 37,500 2.1%
PAYMENTS
Manager 40,250 - 52,250 40,750 - 53,750 2.2%
47 years experience 29,500 - 41,500 30,000 - 42,750 2.5%
3 years experience 18,750 - 31,000 19,250 - 31,500 2.0%
STATIC DATA
Manager 47,750 - 66,000 48,000 - 67,250 1.3%
47 years experience 38,750 - 48,750 39,250 - 49,750 1.7%
3 years experience 22,000 - 39,000 22,750 - 39,250 1.6%
ASSET SERVICING
Manager 46,250 - 57,750 47,500 - 58,500 1.9%
47 years experience 39,500 - 47,750 40,250 - 48,500 1.7%
3 years experience 26,750 - 39,750 27,000 - 40,500 1.5%
LOANS ADMINISTRATION
Manager 47,000 - 63,500 47,250 - 64,750 1.4%
47 years experience 37,250 - 48,750 37,500 - 49,500 1.2%
3 years experience 22,500 - 38,250 22,750 - 38,750 1.2%
FUND ADMINISTRATION
Manager 54,500 - 65,750 54,750 - 67,500 1.7%
47 years experience 39,750 - 57,250 40,250 - 59,000 2.3%
3 years experience 23,250 - 40,250 23,750 - 40,750 1.6%
Factors including company size, bonus, candidate skill sets and current trends may affect actual remuneration.
The information is supported by data from HM Revenue & Customs, the Office for National Statistics, our
local recruitment consultants, research of UK C-suite executives and placements across our London City
office and UK branch network.
The London salary index is 100, and other locations are represented by a percentage of this.
Follow the steps below to calculate the approximate salary range for a specific position in your area.
1. Find the position and national salary range for an Operational Risk Manager on page 22.
The salary range is 53,500 to 90,500.
2. Find the index number below. The index number for Edinburgh is 80.2%.
3. Multiply the low end of the national salary range by the index number as a percentage:
53,500 x 80.2% = 42,907.
4. Repeat using the high end of the salary range: 90,500 x 80.2% = 72,581.
5. The approximate starting salary range for an Operational Risk Manager in Edinburgh is 42,907 to 72,581.
Regional variances
London 100%
Edinburgh 80.2%
Manchester 75.9%
Birmingham 75.8%
Bristol 75.4%
This demand will lead to growth in the UK technology industry, as businesses look to upgrade systems and
to make investments in newer hardware. More than two in five (41%) IT directors believe that IT services
(generally supporting the development, implementation and maintenance of IT systems and platforms for
organisations) will have the greatest impact on the growth of the UK tech industry. Other significant drivers
will include e-commerce (cited by 22% of IT leaders) and data storage (17%).
Given this growth in IT systems used by organisations, and in the industry that delivers them, its perhaps
unsurprising that a shortage of professional IT skills is following quickly in its wake. According to research
published by employer network the Tech Partnership1, almost three-quarters (72%) of large firms and
nearly half (49%) of small firms that employ tech specialists identified skills gaps in their workforce. Of the
businesses identifying skills gaps, the vast majority (96%) said that missing important technical skills is a
problem. IT professionals with mobile, cloud and infrastructure skills are becoming increasingly scarce,
while cyber security experts who can help protect their organisations from attack are also highly valued.
1
www.thetechpartnership.com/news-events/news/employer-insights/
The skills gap will have an impact on remuneration and retention policies for IT professionals. More than
four in 10 (41%) CIOs say that they expect to increase salaries for IT professionals while a fifth (20%)
expect to pay out extra bonuses.
However, businesses that fail to recognise that they are now in a candidate-driven IT skills market will
be left behind, and 89% are already concerned about losing top IT performers to other roles in the year
ahead. IT people are motivated by other factors as well as remuneration, including technical training and
the ability to work with leading edge technologies and contributing to business success.
Positions in demand
Remuneration trends
While IT salaries are generally on an upward trend, there are some specific areas of technology that will
command the highest salary increases over the next five years, particularly in security, project management
and networking. Specialised technology professionals in these areas are commanding higher starting
salaries owing to demand outweighing supply in the UK.
LEADERSHIP
Chief Information Officer (CIO) 124,750 - 239,750 126,500 - 243,250 1.4%
Chief Technology Officer (CTO) 82,250 - 156,500 83,500 - 158,750 1.5%
Chief Information Security Officer (CSO) 97,500 - 145,250 98,250 - 149,500 2.1%
Chief Architect 119,250 - 149,750 120,000 - 155,000 2.2%
IT Director 91,500 - 125,750 93,750 - 126,750 1.5%
IT Manager/Head of IT 79,750 - 112,000 80,250 - 115,500 2.1%
The index figures serve as a guide to determining average starting salaries. Factors such as company size,
employee benefits, the candidates skills and current market conditions can affect actual starting salaries.
For trends affecting your local area, please speak with your consultant.
Follow the steps below to calculate the approximate salary range for a specific position in your area.
Find the position and national salary range for a Network Engineer on page 30.
The salary range is 35,750 to 53,750.
Find your regions index number below. The index number for South East England is 106%.
Multiply the low end of the national salary range by the index number as a percentage:
35,750 x 106% = 37,895.
Repeat using the high end of the salary range: 53,750 x 106% = 56,975.
The approximate starting salary range for a Network Engineer in South East England is
37,895 to 56,975.
Regional variances
UK 100%
Scotland 98.4%
North East England 90.0%
North West England 92.9%
Yorkshire 91.9%
East Midlands 91.8%
West Midlands 92.8%
East of England 97.9%
London 129%
South East England 106%
South West England 92.3%
Wales 89.5%
Flexibility and the ability to communicate well with customers, suppliers and colleagues are the most
important skills for HR directors when seeking new administrative and office support candidates. This
is being driven by a growing emphasis on excellent customer service and the adoption of social media
channels by organisations across all vertical sectors as well as the ongoing reliance on technology-based
business processes.
While 39% of HR directors said that they would take on additional support, the productivity agenda means that
they are looking for candidates who can adapt to a changing business, whether that means taking a lead on
social media campaigns, helping out on reception and the switchboard or liaising with third-party suppliers.
Despite that, recruiting for attitude and training for skills appears to be back in vogue as the shortage of
trained professionals begins to bite. Companies are seeking the best candidates for a role and fit with their
corporate culture rather than concentrating solely on qualifications and proven skills.
Once companies find their topperforming employees, they are keen to retain them but recognise that the
market is buoyant and that demand for the best people is high. The vast majority (80%) of HR directors
said they were worried about losing top performers to other job opportunities in the year ahead.
Positions in demand
67%
of HR directors are willing to negotiate salary
with top job candidates
Almost half (49%) of HR directors say that they will increase salaries for their administrative and office
teams, and of these, two-thirds (65%) predict that they will increase salaries for existing permanent
professionals by up to 5% in the year ahead.
While bonuses used to be offered sparingly to administrative and office staff, the need to retain top
performers means that more rewards are now on offer. Indeed, nearly a quarter of HR directors (24%) said
that they would increase the level of bonuses awarded to professionallevel employees in the year ahead.
30% Tenure
28% Professionalism
SENIOR SUPPORT
Senior Executive Assistant 33,000 - 47,250 33,500 - 47,750 1.2%
Executive Assistant 28,500 - 37,750 28,750 - 38,500 1.5%
Personal Assistant 21,000 - 32,750 21,000 - 33,750 1.9%
Office Manager 21,500 - 34,750 21,750 - 35,750 2.2%
OFFICE SUPPORT
Senior Administrative Assistant 20,500 - 28,750 20,750 - 29,750 2.5%
Administrative Assistant 15,500 - 23,250 15,500 - 24,500 3.2%
Receptionist 15,250 - 21,750 15,500 - 22,750 3.4%
Entry-level Administrative Assistant 14,000 - 17,250 14,500 - 17,500 2.4%
SECRETARIAL
Secretary 17,000 - 27,000 17,250 - 27,500 1.7%
Legal Secretary 19,000 - 30,250 19,250 - 30,500 1.0%
Paralegal 18,500 - 28,500 18,750 - 28,750 1.1%
Medical Secretary 18,000 - 23,750 18,500 - 24,250 2.4%
Audio Typist 16,500 - 20,750 16,750 - 21,250 2.0%
HUMAN RESOURCES
HR Senior Advisor 40,250 - 53,250 41,250 - 54,250 2.1%
HR Advisor 22,750 - 34,750 23,250 - 35,500 2.2%
HR Officer/Administrator 14,750 - 24,250 15,250 - 24,500 1.9%
CUSTOMER SERVICES
Customer Services Supervisor 19,500 - 27,250 20,250 - 27,500 2.1%
Customer Services Administrator 16,500 - 21,000 16,750 - 21,500 2.0%
Customer Helpdesk 17,750 - 20,500 18,250 - 21,000 2.6%
The index figures serve as a guide to determining average starting salaries. Factors such as company size,
employee benefits, the candidates skills and current market conditions can affect actual starting salaries.
For trends affecting your local area, please speak with one of our consultants.
Follow the steps below to calculate the approximate salary range for a role in your area.
1. Find the position and national salary range for an HR Advisor on page 37. The salary
range is 23,250 to 35,500.
2. Find your regions index number below. The index number for West Midlands is 92.8%.
3. Multiply the low end of the national salary range by the index number as a percentage:
23,250 x 92.8% = 21,576.
4. Repeat using the high end of the salary range: 35,500 x 92.8% = 32,944.
5. The approximate starting salary range for an HR Advisor in West Midlands is 21,576 to 32,944.
Regional variances
UK 100%
Scotland 98.4%
North East England 90.0%
North West England 92.9%
Yorkshire 91.9%
East Midlands 91.8%
West Midlands 92.8%
East of England 97.9%
London 129%
South East England 106%
South West England 92.3%
Wales 89.5%
The advancements and accessibility of technology solutions are enabling a greater proportion of
companies of all sizes to offer remote working options. Over the last three years, more than a third (37%)
of UK companies have increased the remote working options available to their employees, a trend likely to
build momentum in the bid to attract suitable candidates.
8% 5%
8% Additional training
and development
5% Other perks
A job isnt just a job. Successfully filling any position in your organisation requires more than just
finding someone who can fulfil the role. Besides technical skills, the ideal candidate will also have the
interpersonal qualities to fit well within a larger mosaic: your company culture.
But how can you tell if someone is a good job match from just an interview? Well, you cant. At least not
entirely. But you can create opportunities for you and the candidate to compare insights on individual work
styles. Here are some ideas:
Demonstrate what makes you different. Highlight the unique attributes of your culture on your
website and in job postings. Also, make sure your hiring managers can readily articulate why your
business is a great place to work. Help them capture in words the essence of your companys
atmosphere and people.
Introduce the team. When you invite candidates in for interviews, give them an opportunity to talk to
other employees. This can offer them additional perspectives into what its really like to work for your
company. Later, you can ask your team how well they feel the person would do in the job.
The most important aspect of company culture is authenticity. If you mimic the hallmarks of other firms
instead of reflecting who you really are, its going to be tough to hire people who will work in sync with
your team. Make sure the culture demonstrated in your external communications activities is reflected in
your HR and recruitment strategy.
Rigid staffing structures are expensive and inefficient. They dont allow companies to respond quickly and
strategically. For businesses to ensure they have the right people in the right places at the right time, they
need flexibility.
Your permanent staff will always be the backbone of your workforce. But augmenting this core group
with temporary professionals brought in whenever needed gives you more control over labour costs
and morale. You can rapidly staff up or down in response to customer demand while at the same time
lightening the load for employees who are stretched too thinly.
The breadth of skill levels project professionals possess today lets you spread this flexibility throughout the
organisation from filling simple recruitment gaps to accessing senior-level expertise for initiatives that are
critical but of limited duration.
Other reasons flexible recruitment should be at the heart of your year-round personnel strategy include:
Relief for overburdened employees at risk of burnout or leaving your company altogether
Minimised overtime expenses
Reduced recruiting and hiring costs
Backfill for core employees temporarily dedicated to special initiatives but whose regular jobs
cant go unattended
Greater job stability for permanent workers wholl be largely protected from cycles of hiring and
redundancies as business needs fluctuate
And when you do need to hire a permanent role, youll already have a potential candidate in place.
Because you already know the persons strengths first hand, you can save time, money and productivity
since you dont have to go through a long recruiting process.
More and more talented professionals are working on a project basis because of the chance to gain
experience in different industries and expand their skill sets. Taking full advantage of this trend will give
you the flexibility your company needs to succeed in todays business environment. It just makes sense.
Immediate attention. Time is money when youre seeking reinforcements for your team.
Our recruitment consultants, who commonly possess specific industry experience, are
trained to find our clients top professionals who can start right away. But saving you time
doesnt mean a rushed process. Our access to both active and passive candidates ensures
you receive the talent best suited to your needs and culture.
Spreading the net. Our recruitment professionals dont work in silos. By tapping into our
extensive internal networks, they collaborate with colleagues near and far to find the best
available matches. These are all reasons you dont have to look beyond Robert Half for
your recruitment needs.
Turnkey results. Companies, especially those with limited resources, dont want to spend
time on a lot of details when recruiting. We handle all aspects of the hiring process for you
from candidate sourcing and interviews to skills evaluations and reference checks.
Personalised solutions. Anyone can post a job online and get a lot of responses. Its easy
and it doesnt cost much. But it takes a lot more than a computer to find candidates who
are closely suited to your needs. That comes only through working directly with recruitment
professionals. While we, too, take full advantage of the latest technology tools, its the
personal service we provide our clients that were known for.
Contact Robert Half at roberthalf.co.uk or 0808 169 2235 to learn more about how we can help you find
the right talent for your organisation.